This study aims to analyze the handling of left-behind baggage by Lost & Found officers of PT Gapura Angkasa for Fly Scoot airline at Zainnudin Abdul Madjid Internation Airport, Lombok. Left -behind baggage is a critical issue in ground handling service as it directly affects passenger satisfaction and the airline’s reputation. This research employs a descriptive qualitative method, using data collection techniques such as observation, interviews, and documentation. The findings reveal several key factors contributing to babbage being left-behind, including limited time during connecting flights, labeling errors, and the inclusion of prohibited items such as betteries and power bank is cheked baggage. Additionally, procedural errors and human error were also identified as challenges in the handling process. To address these issues, Lost & Found Officers track baggage through the World Tracer system, coordinate with the origin airport and related airline, and arrange delivery of the baggage to passengers’ addresses. This research is expected to serve as an evaluative reference for improving the quality of left-behind baggage handling services at the airport.

This study aims to describe and analyze the effect of workload on employee performance with incentives as an intervening variable on employees of Bank BTN Jambi Branch Office. The method used is descriptive and quantitative analysis with a sample of 50 respondents. Data were collected using a Likert Scale-based questionnaire, and the analysis was carried out using the Smart Partial Least Square (PLS) technique with the help of SmartPLS 4.0 software. The results of the study indicate that workload has a positive and significant effect on employee performance, workload has a positive and significant effect on incentives, incentives have a positive and significant effect on employee performance, and incentives are able to mediate the effect of workload on employee performance.

This study aims to analyze the strategies used by teachers to increase students’ reading interest in the Indonesian language subject at SDN 73/IX Simpang Sungai Duren. The background of this research is the low reading interest among students, which negatively affects their comprehension and academic performance, particularly in Indonesian language learning. This study employed a qualitative approach using a case study method. Data were collected through classroom observations, interviews with teachers and students, and documentation of literacy-related activities. The results showed that teachers implemented several strategies to foster reading interest, including story-based learning, the use of visual and digital media, creative reading assignments, and a routine of reading before starting lessons. These strategies were proven to gradually increase students’ enthusiasm for reading and encouraged more active participation in learning. Supporting factors in the implementation of these strategies included the availability of engaging reading materials and support from the school administration. However, several inhibiting factors were also identified, such as the lack of adequate library facilities and students’ initially low reading motivation.This study concludes that the teacher's role is crucial in developing a reading culture at the elementary level. Therefore, it is recommended that schools provide ongoing professional development for teachers in literacy instruction strategies, and enhance literacy-supporting facilities to ensure the sustainable growth of students’ reading interest.

This study aims to examine in-depth and comprehensively the various obstacles faced by elementary school students in understanding the concept of fractions. Fractions represent one of the key components in basic mathematics education and often pose a significant challenge for many students. Through a structured literature review and in-depth analysis of empirical data, this research seeks to clearly describe the various difficulties students encounter when learning and understanding fractions. Additionally, this study investigates the underlying factors contributing to these difficulties and offers a number of creative and effective instructional strategy recommendations to help students overcome these barriers. The findings indicate that the primary challenges hindering students' understanding include several critical aspects: weak comprehension of basic fraction concepts, difficulty in representing fractions both visually and symbolically, struggles with performing arithmetic operations involving fractions, and challenges in relating fraction concepts to real-life situations. A thorough understanding of these challenges is expected to serve as a crucial foundation for improving the quality of mathematics instruction at the elementary school level.
 
 

This study aims to evaluate the effectiveness of group counseling in improving students' social skills in schools through an analysis of 20 articles that meet the inclusion criteria. The results of the review show that group counseling is effective in developing various aspects of students' social skills, including interpersonal communication, cooperation, empathy, and confidence. Various approaches are applied in the implementation of group counseling, such as modeling techniques, role playing, assertive approaches, cognitive behavioral therapy (CBT), and group discussions. The program also creates a safe space for students to share experiences, gain emotional support, and learn to manage emotions and build positive social relationships. Factors that support the success of the program include counselor skills, a good program structure, and support from teachers, parents, and the school environment. Based on these findings, group counseling can be considered as one of the effective strategies to support students' social and emotional development and improve the quality of learning in schools.

The folktale "Bawang Putih dan Bawang Merah" is one of the oral cultural heritages that is widespread in the Nusantara region, especially in the Indonesian and Malay language traditions. This study analyzes the narrative structure and moral values ??contained in the story through a structural and hermeneutic approach. The analysis shows that this story has a distinctive structure with a pattern of family conflict, heroic journey, and moral resolution that reflects the traditional value system of the Malay-Indonesian community.
 
 

In everyday life, the practice of making agreements is often done simply without written form, especially in social interactions and informal economic activities. This raises legal questions about whether agreements made orally have valid legal force. This study aims to understand the legal position of oral agreements from the perspective of Indonesian civil law, especially regarding the requirements for the validity of an agreement based on the provisions of Article 1320 of the Civil Code (KUHPerdata). This study uses a normative juridical method, with an approach to laws and legal doctrine. The results of the study show that even though they are not made in writing, oral agreements are still valid as long as they meet the applicable legal requirements. However, the problem that often arises lies in the difficulty of proof when peace occurs. Therefore, it is important for parties to consider written records as a form of legal protection.
 

Generation Z has emerged as a major force in today’s workforce, known for their enthusiasm in building careers and making meaningful contributions. They tend to favor flexible job environments that align with their skill sets. Despite this, many of them face job-related stress that leads to a higher likelihood of resignation. This study adopts a literature review method, analyzing 15 scholarly articles to explore the correlation between job stress and turnover intention among Generation Z employees in the creative industry. The findings reveal a significant positive relationship between stress and turnover intention, while job satisfaction and work environment help reduce the desire to quit. Key stressors include excessive workload, lack of appreciation, and mismatch between expectations and job reality. Thus, companies are encouraged to foster a supportive workplace culture and offer appropriate compensation to retain their young workforce.

This study aims to determine the effect of lecturers' teaching styles on student achievement at Stella Maris University, Sumba. The research method used is quantitative with a survey approach through questionnaires and observations. Lecturers' teaching styles are categorized into four types, namely facilitator, demonstrator, delegator, and authoritarian styles. The results of the observation show that the facilitator style is the most dominant style used (45%), followed by demonstrator (35%), delegator (15%), and authoritarian (5%). Data analysis using simple linear regression shows an R Square value of 0.468, which means that the lecturer's teaching style explains 46.8% of the variation in student achievement. In addition, a significance value of 0.000 (<0.05) is obtained, which indicates that there is a significant influence between the lecturer's teaching style and student achievement. This finding confirms that the application of the right and participatory teaching style can improve student learning outcomes.

As the backbone of the global economy, Micro, Small, and Medium Enterprises (MSMEs) have a very important role. One of the success factors for SMEs is the effective management of Human Resources (HR). HR management is not only about recruiting and retaining employees, but it also involves strategies that blend human potential with business goals. Additionally, managing an employee team can be a challenge that requires the right skills and strategies. From sourcing top talent to designing effective training programs, everything needs to be well organized to support business growth and sustainability. The Community Service Activity of the Faculty of Economics and Business, Universitas Pelita Bangsa will be carried out online and offline (hybrid), located at the Alam Raya Residence Cluster Block B2 No 12A, Sukasari, Serang Baru, Bekasi Regency and also via Zoom.