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Karisma Oktapia; Eulin Karlina

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

By developing a good marketing strategy, entrepreneurs can maintain their business today and consumer satisfaction has an important role in a business, shown through consumer attitudes towards purchasing products sold. This study aims to determine the influence of product quality, service quality and price on consumer satisfaction at La Bella Italia Restaurant, Kota Wisata Cibubur. The research method used is quantitative statistics. The population of this study were consumers who visited to make purchases at La Bella Restaurant, Kota Wisata Cibubur. This study uses a simple random sampling technique without certain specific criteria using the Slovin formula approach by distributing questionnaires to 85 respondents. Data collection methods using observation, interviews and questionnaires with data processing using SPSS 25. Based on the results of the study, it shows that product quality has a significant effect on consumer satisfaction at La Bella Italia Restaurant, Kota Wisata Cibubur. Service quality has a significant effect on consumer satisfaction at La Bella Italia Restaurant, Kota Wisata Cibubur and Price has a significant effect on consumer satisfaction at La Bella Italia Restaurant, Kota Wisata Cibubur. Furthermore, product quality, service quality and price have a significant effect on consumer satisfaction at La Bella Italia Restaurant, Kota Wisata Cibubur.

Fitria Kurniasari; Aprilia Dian Evasari; Beny Mahyudi Saputra

Riset Ilmu Manajemen Bisnis dan Akuntansi 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aimed to better understand how factors like price, taste, and location affect how much consumers want to buy Elo Pia Kediri products. The research used a quantitative method because it helps collect objective and measurable information that can be analyzed using statistics to make clear conclusions. The data came from two main places: primary and secondary sources. Primary data was gathered directly from consumers through questionnaires that asked about price, taste, location, and how much they wanted to buy the product. Secondary data was collected from books, articles, and other documents related to the topic. The study included all consumers who had bought Elo Pia Kediri products. However, since the total number of people wasn’t known and was quite large, the researcher selected a representative group. The sample size was 96 people. The method used to choose participants was accidental sampling, which means people were selected randomly or by chance as they were met at the research location and agreed to take part. The results showed that price has a big effect on how much consumers want to buy the product. This means the prices set by Elo Pia Kediri match what consumers can afford and what they think is fair, which helps them decide to buy. When prices are seen as fair, affordable, and matching the quality of the product, it encourages people to make purchases. Taste also strongly influences buying interest. When a product has a tasty and unique flavor that fits what people like, it makes them interested in buying it. Taste is an emotional factor that affects how happy consumers are with the product and makes them want to buy it again. Location also plays a big role in how much people want to buy. A location that is easy to reach and close to where people usually go out makes it easier for them to buy Elo Pia Kediri products. The F test showed that together, price, taste, and location all have a significant impact on how much consumers want to buy the product.  

Herianti Herianti; Sitti Nikmah Marzuki; Ida Farida

International Journal of Economics, Commerce, and Management 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This study aims to determine the influence of local Bugis cultural values specifically Lempu (honesty and integrity), Temmappasilaingeng (impartial justice), and service quality on customer loyalty through satisfaction in laundry businesses in Watampone. A quantitative approach was employed using Partial Least Square Structural Equation Modeling (PLS-SEM) through SmartPLS 4, involving 120 respondents from three major sub-districts in Bone Regency. The results reveal that Lempu culture does not have a significant effect on customer satisfaction (T = 1.498; p = 0.137) or loyalty (T = 0.542; p = 0.589). Similarly, Temmappasilaingeng does not significantly influence satisfaction (T = 0.746; p = 0.457) or loyalty (T = 1.347; p = 0.180). Service quality, however, significantly affects customer satisfaction (T = 4.984; p = 0.000), but does not directly influence loyalty (T = 0.915; p = 0.362). Meanwhile, customer satisfaction significantly impacts loyalty (T = 2.760; p = 0.007). Mediation analysis also shows that customer satisfaction significantly mediates the relationship between service quality and loyalty (T = 2.437; p = 0.016), but not between Lempu (T = 1.318; p = 0.190) or Temmappasilaingeng (T = 0.702; p = 0.484) and loyalty. In conclusion, customer satisfaction is a key factor in building loyalty, and service quality is the dominant factor driving that satisfaction. Although local culture holds essential moral values, its influence on loyalty needs to be realized in the form of tangible service experiences to be directly felt by customers.

Habibah Salsabila Addary; Siti Aisyah; Fadli Endi Tama; Fahira Rahmah Hani; Mulia A Sura

Jurnal Pengabdian Kepada Masyarakat 2025 Pusat Riset dan Inovasi Nasional

Community Service Learning (CSL) is a tangible manifestation of the implementation of the Tri Dharma of Higher Education, which aims to apply knowledge within the community, particularly in addressing economic challenges in rural areas. This study focuses on the effectiveness of the UIN SU student KKN programme in Sugihen Village, Juhar Subdistrict, Karo Regency, which carries the theme of economic empowerment of the community. The research method used a qualitative approach with participatory observation and practical demonstration techniques, directly involving the Sugihen Village community. The results showed that this programme significantly improved the participants’ knowledge and technical skills, transforming their roles from passive consumers to active producers. This training not only helped reduce household expenses but also opened up new business opportunities that had the potential to increase family income. Therefore, this KKN programme can serve as an effective strategic model for creating stable and independent community-based economic growth.

Sary, Annisa Novita; Oktariyani Dasril; Sandra Hardini

Jurnal Pengabdian Kepada Masyarakat 2025 Pusat Riset dan Inovasi Nasional

Tuberculosis (TB) remains a major health problem in Indonesia, particularly in Islamic boarding schools (pesantren) where overcrowding and low awareness increase transmission risks. This community engagement aimed to improve knowledge, early detection, and reduce TB stigma at SMA Dar El Iman Islamic Boarding School, Padang. A participatory approach was conducted from July to September 2025 involving 34 female students. Activities included health education, student cadre formation through the Red Cross Youth (PMR), TB symptom screening, and anti-stigma campaigns. Results showed students’ knowledge improved from 45% to 90%, five student cadres were established as peer educators, and three suspected TB cases were referred to health facilities. Evaluation indicated increased awareness of dormitory hygiene, ventilation, and peer support. This program highlights pesantren as a strategic platform for TB prevention and early detection. In conclusion, school-based TB education and screening effectively enhance students’ capacity and support the national TB elimination target by 2030.

Muslim, Muh. Syahdan; Subagio, Ridho Taufik; Nursetyo, Arif

Teknik: Jurnal Ilmu Teknik dan Informatika 2025 LPPM Sekolah Tinggi Ilmu Ekonomi - Studi Ekonomi Modern

Penelitian ini bertujuan untuk merancang dan membuat interface komunikasi data antara Electronic Control Unit (ECU) sepeda motor dengan sistem Android. Masalah yang dihadapi oleh bengkel rumahan seperti Ngoprek Garage Motoshop adalah keterbatasan alat untuk mendeteksi kerusakan ECU secara otomatis. Penelitian ini menggunakan mikrokontroler ESP32 sebagai penghubung antara ECU dan aplikasi Android, yang dirancang menggunakan MIT App Inventor. Sistem ini mampu membaca data kesalahan (Diagnostic Trouble Code/DTC) dari ECU dan menampilkannya secara langsung pada aplikasi Android. Metode penelitian yang digunakan mencakup perancangan perangkat keras dan perangkat lunak, serta pengujian sistem terhadap sepeda motor Honda. Hasil menunjukkan bahwa sistem ini mampu membaca dan menampilkan kode DTC dengan akurasi yang cukup tinggi, meskipun terdapat keterbatasan pada pembacaan parameter data secara real-time. Sistem ini diharapkan menjadi solusi alternatif bagi bengkel kecil dalam melakukan diagnosa awal terhadap kerusakan ECU.

Faiz Wahyu Perdana Rangkuti; Muhammad Alda

Teknik: Jurnal Ilmu Teknik dan Informatika 2025 LPPM Sekolah Tinggi Ilmu Ekonomi - Studi Ekonomi Modern

This research stems from the problem of manual book lending management in libraries, which often leads to obstacles such as delays in recording, data errors, and difficulties in monitoring collections. The main objective of this research is to design and develop a web-based library information system that can facilitate member data management, borrowing, and returning, as well as providing real-time book availability information. The method used is software development with a structured approach, through the stages of needs analysis, design, implementation, and testing with black box testing. The results of the study indicate that the system built is able to meet user needs, as evidenced by the successful testing that carried out all main functions without errors. The implications of this research are increased efficiency in library management and ease for students in borrowing and checking book availability. However, this research still has limitations in advanced features such as integration with the attendance system or automatic fine payments, so that these can be developed in future research.

Michael Juan Nababan

Jurnal Pendidikan Agama dan Teologi 2025 International Forum of Researchers and Lecturers

This study aims to understand the perspectives of pastors from the Punguan Kristen Batak Church (GPKB) regarding disability-friendly services for congregants. As a faith community, the church has a significant responsibility to create an inclusive environment where every member, including those with disabilities, is accepted and served equally. People with disabilities are seen not only as part of human diversity but also as part of the whole body of Christ, and therefore, their service must be prioritized in church life. This research uses a qualitative descriptive analytical approach, with data collected through in-depth interviews with six pastors from GPKB districts in Indonesia to explore theological understanding, practical experience, and challenges in serving congregants with disabilities. Data analysis was conducted thematically to identify patterns of views, service practices, and obstacles that arise. The results show that 84% of pastors have a positive perspective on inclusive service and support congregants with disabilities. However, the study also found challenges such as inadequate physical facilities, minimal service strategies, and limited theological understanding of disabilities. In conclusion, a paradigm shift, capacity building for pastors, and ongoing institutional support are needed to create an inclusive and disability-friendly church.

Fitalia Bunga Fandila; Aminah Swarnawati

Harmoni: Jurnal Ilmu Komunikasi dan Sosial 2025 International Forum of Researchers and Lecturers

The development of digital technology has changed marketing communication patterns, including in the music and audio industry. PT. Pro Musik Indonesia faces several challenges, including a diverse product variety that is not widely known, prices that target the middle to upper segment, but are not supported by clear communication. This study aims to analyze the implementation of marketing communications at PT. Pro Musik Indonesia uses the Communication Mix theory proposed by Philip Kotler (2020), which consists of five main elements: advertising, promotion, personal selling, public relations, and direct and digital marketing. The research method used is descriptive qualitative with interviews as the data collection technique. The results show that PT. Pro Musik Indonesia has utilized social media for advertising, offered seasonal discounts and cashback in sales promotions, taken a consultative and educational approach to personal selling, and built an image through music events and exhibitions. In addition, the company also integrates e-commerce platforms as a means of direct and digital marketing to expand market reach. Based on these findings, it can be concluded that the implementation of marketing communications at PT. Pro Musik Indonesia is adaptive to technological developments and consumer behavior.

Afif Lukmanul Hakim; Hendra Pradibta

Jurnal Kendali Teknik dan Sains 2025 International Forum of Researchers and Lecturers

PT Intelix, a technology and information company with numerous collaborative projects, faces challenges in effective project management and monitoring. Despite utilizing project management applications like Jira, the generation of final reports often remains a manual process using Microsoft Excel, which is time-consuming and prone to errors. To address these issues, PT Intelix developed an internal Project Management application, yet it required further enhancements in its dashboard and reporting features for more detailed project monitoring optimization. This research aims to develop the Dashboard menu by adding a priority project table and several sub-menus in the Report menu to accelerate and simplify the preparation of final project reports. The development methodology employed is Agile Kanban, encompassing planning, system and interface design, incremental development and implementation, and testing. System functionality testing was conducted using Black Box Testing and User Acceptance Test (UAT) involving the project owner and end-users from PT Intelix. Test results showed all main functions running smoothly and stably, with all black box scenarios passing. UAT testing on six menus received a "very good" response from the project owner and users. The SUS evaluation of three users scored a 5 on the scale, with several scoring a 4, indicating a good system. Performance testing with 10 simultaneous users also demonstrated stable traffic and no errors.. The development of High Priority Project, Milestone Project, and Implementation Project features on the Dashboard successfully presented more detailed project information, while the addition of sub-menus in the Report accelerated report generation. Thus, this development successfully optimized integrated project monitoring and reporting at PT Intelix, reducing manual effort and enhancing data accuracy for decision-making.

Harjuna Wisam Wirayudha; Asrori Asrori

Jurnal Kendali Teknik dan Sains 2025 International Forum of Researchers and Lecturers

The automotive sector continues to demonstrate significant progress in line with innovations in various supporting components of motor vehicles. Motorcycles, which initially served only as a practical means of transportation, have now evolved into a lifestyle element and a popular activity among many communities. Along with the increasing demand from consumers for performance and efficiency, the development of transmission technology, particularly the Continuously Variable Transmission (CVT) system, has become an important aspect that requires serious attention. One of the key components in the CVT system is the double clutch lining and the clutch housing, which play a vital role in transferring torque and power from the engine to the driving wheel. The performance of these components directly affects acceleration, efficiency, and engine durability. Therefore, research on the design and modification patterns of the double clutch lining and clutch housing is essential to determine an optimal configuration. This study applies an experimental method using a 110 cc motorcycle as the test object. Several modification patterns were applied to the double clutch lining and clutch housing to examine their influence on vehicle performance. The testing process was carried out using a dynotest, which enables precise measurement of torque and power across different engine speeds. The data obtained from these tests are expected to provide a clear overview of the effect of modification patterns on the transmission performance of motorcycles. The findings of this research are expected to contribute significantly to the development of more efficient and optimal designs for double clutch linings and clutch housings. Furthermore, this study may serve as a valuable reference for the automotive industry as well as motorcycle modification communities in enhancing vehicle performance while maintaining efficiency and component durability. In this regard, innovations in CVT components hold great potential to support the advancement of two-wheeled transportation technology in the future.

Dea Indriani; Deny Ernawan; Adi Subandi; Endang Setiadi Permana

Jurnal Kendali Teknik dan Sains 2025 International Forum of Researchers and Lecturers

Consistent and efficient concrete quality in each implementation is one of the main factors in the success of construction projects. Concrete as a structural material requires strict quality control in order to meet the technical standards that have been set. One way to improve the quality of concrete is to add certain additives to the job mix formula (JMF). This research is focused on the application of SG type additives known as chemical-based additives to improve the properties of fresh concrete and hard concrete. SG additives have an important function in increasing workability, speeding up or slowing down the binding time as needed, maintaining quality stability, and strengthening concrete finishes. In this study, a comparison was made between a concrete mixture with SG additives and a concrete mixture without additives. The tests included slump parameters, initial binding time, and compressive strength at 7 and 28 days of age. The test results showed a significant difference, especially in the improvement of the consistency and compressive strength of concrete with the use of additives. The results of the discussion showed a comparison of Trial Mix 1 and Trial Mix 2 that are different in terms of material composition, cost efficiency, and compressive strength of concrete. Trial Mix 2 with the composition of cement, admixture, water, and aggregate (sand and split) showed more optimal results. The compressive strength achieved was 821,396.00 kg/cm² at the age of 28 days. In terms of cost, Trial Mix 2 requires Rp. 351,582.00 per m³, with an efficiency difference of around Rp. 32,953.00 per m³ compared to the previous mix

Ravi Al Farkhan; Hanif Pradana; Ozwaldo Henriques; Elfi Amir; Rany Adiliawijaya Putriekapuja

Jurnal Kendali Teknik dan Sains 2025 International Forum of Researchers and Lecturers

This study aims to analyze the operational feasibility of providing child-friendly recreational facilities at airport terminals to enhance service quality or Level of Service (LoS). A qualitative approach based on a literature review was used to examine various sources and previous research to evaluate the urgency, impact, as well as design and implementation strategies for child-friendly facilities at airports. Facilities such as play areas, breastfeeding rooms, and child-friendly toilets are expected to improve the experience of passengers, particularly families traveling with children, by providing additional comfort during their time at the airport. The findings indicate that the presence of these facilities significantly contributes to improving user perceptions of the airport’s service quality. The psychological comfort of family passengers is also enhanced, with safe and comfortable spaces for children. This not only creates a more inclusive environment but also provides operational benefits such as better terminal space management and efficiency. Child-centered design plays a crucial role in improving facility quality, where modular design is seen as a practical solution to adapt the facilities to the evolving needs of the terminal. Moreover, collaboration with private sectors is considered a strategic approach to support the provision of these facilities, given the substantial investment required. The study concludes that investing in child-friendly facilities at airports is a strategic decision, as it has the potential to enhance the airport's competitiveness. Well-designed facilities also improve user satisfaction and create a more comfortable travel experience. These findings are expected to serve as a reference for airport managers and provide a foundation for future research that quantitatively measures the impact of these facilities.

Achmad Rheza Zhuhudy; Muhammad Akhlis Rizza

Jurnal Kendali Teknik dan Sains 2025 International Forum of Researchers and Lecturers

The rapid development of automotive technology requires students majoring in automotive vocational schools (SMK), particularly in the field of vehicle charging and starting systems, to understand the charging and starting systems. Charging and starting systems are two crucial components in ensuring vehicle operation. For students, having a strong knowledge of how these systems work, maintain, and diagnose them is key to facing the challenges of the automotive industry. Therefore, improving the quality of automotive education is essential so that students can master the basic concepts and techniques needed to carry out their duties as automotive technicians. This research focuses on developing a trainer that can help vocational school students better understand and master vehicle charging and starting systems. The trainer, developed at SMK NU Sunan Ampel Tumpang, records real-world conditions in vehicles using components such as batteries, alternators, regulator ICs, starter motors, and other supporting electrical systems. One innovative feature added is testing the effect of variations in pulley ratios on alternator output voltage and current. This feature provides students with the opportunity to conduct hands-on experiments, analyzing how variations in pulley ratios can affect the performance of a vehicle's charging system. It is hoped that with this trainer, students will not only gain theoretical knowledge but also practical experience that will enable them to perform diagnoses, understand the working principles of charging and starting systems, and analyze system efficiency based on rotational speed measurements. Thus, students' competency in the automotive field can be improved, and they will be better prepared to face the increasingly complex world of work. The successful development of this trainer can also serve as a valuable reference for educators and the automotive industry in designing applicable and contextual learning strategies.

Ahmad Raihan Hafizh; Nike Nur Farida

Jurnal Kendali Teknik dan Sains 2025 International Forum of Researchers and Lecturers

The use of fossil-fueled vehicles has long been a major cause of exhaust emissions that pollute the air and exacerbate global climate change. In an effort to address this problem, Indonesia has begun developing electric vehicles as a more environmentally friendly alternative solution. Electric vehicles (EVs) are considered capable of reducing dependence on fossil fuels while simultaneously reducing air pollution levels. The Indonesian government has demonstrated its commitment to supporting electric vehicle development by issuing several strategic policies, including Presidential Regulation (Perpres) Number 55 of 2019 concerning the Acceleration of the Battery-Based Electric Motor Vehicle Program for Road Transportation, and Presidential Instruction (Inpres) Number 7 of 2022 concerning the Use of Battery-Based Electric Motor Vehicles as official vehicles for central and regional government agencies. In line with these policies, research was conducted to assess the power consumption efficiency of the Ken Dedes electric vehicle prototype, designed using a 250-watt DC motor and a mid-drive system. The main focus of this research was to analyze the effect of variations in module input voltage and gear size on the vehicle's power consumption level. The method used was an experimental approach with a quantitative approach, where a series of tests were conducted on several gear combinations and input voltage levels. The results of the study indicate that variations in these two parameters—gear size and input voltage—significantly affect motor power consumption. The most optimal combination in this study achieved a power consumption efficiency of 6 Wh/km. This figure demonstrates the most energy-efficient performance in vehicle operation and can serve as a benchmark for further development of similar electric vehicles. This research provides an important contribution to efforts to encourage the use of more efficient and sustainable electric vehicles in Indonesia.

Hafizh Ramadhani Zuhriansyah; Khambali Khambali; Yuniarto Agus Winoko; Purwoko Purwoko

Jurnal Kendali Teknik dan Sains 2025 International Forum of Researchers and Lecturers

This study aims to analyze the effect of variations in bi-LED projector power and the use of a voltage stabilizer on the luminous flux on a motorcycle. The luminous flux produced by a motorcycle lighting system plays a very important role in improving rider visibility and safety, especially at night. Therefore, this study uses a quantitative experimental method with a two-way factorial approach (Two-Way ANOVA) to test the effect of two main variables, namely the bi-LED projector power and the voltage stabilizer configuration. The power variables tested include three power levels, namely 35 W, 70 W, and 105 W, while the voltage stabilizer configuration includes three conditions, namely without a stabilizer, 14 V, and 14.5 V. Luminous flux measurements were carried out using a lux meter at a distance of five meters from the reflective surface, and the results were then combined into lumen units to facilitate comparison between power variations and stabilizers. The results showed that increasing the bi-LED projector power significantly increased the luminous flux produced. The 105 W power output produced the highest luminous flux, reaching 42,319 lumens when combined with a 14.5 V voltage stabilizer. This demonstrates that the combination of high power and proper voltage stabilizer use can improve the quality of motorcycle lighting. The very low P-value (0.000) and R² of 100% indicate that the predictive model used in this study is robust and reliable. Overall, this study emphasizes the importance of using a voltage stabilizer in motorcycle lighting systems. A voltage stabilizer is not only a complementary device but also a crucial component for improving visibility and driving safety, especially at night. Therefore, proper use of a stabilizer can improve lighting performance and provide significant safety benefits.

Kezya Laurens Putri Antonia; Dewanta Facrureza

Jurnal Manajemen Pariwisata dan Perhotelan 2025 International Forum of Researchers and Lecturers

This research examines the phenomenon of Gado-Gado Boplo as a legendary eating place recognized by Kompas, Flokq, and Nibble articles. The research uses quantitative methods using questionnaires via Google Form and secondary data from the internet, journals and interviews. The sample used was 100 people who had eaten at Gado-Gado Boplo using a Likert scale. All questions were declared valid, with a calculated R value > R table, after which the data was evaluated using Cronbach's alpha for reliability and Pearson Correlation for validity. Apart from that, the Cronbach alpha data value > 0.6 shows its reliability. The data was then subjected to multiple regression analysis, classical assumption testing, and hypothesis testing (T and F tests). The Excellence variable (X3) has a partially significant influence on the Purchasing Decision variable (Y), but the Strength (X1) and Uniqueness variables (X2) do not have a partial influence on the Purchasing Decision variable (Y), according to the T test. Furthermore, jji F shows that variables X1, X2, and X3 all influence Y significantly at the same time. In conclusion, superiority has a favorable and large influence on purchasing choices, but strength and uniqueness only have a small influence. These three X factors all have a significant influence on purchasing choices (Y) at the same time.

Hisyam Syaifulloh; Khambali Khambali; Santoso Santoso; Eko Yudiyanto

Jurnal Kendali Teknik dan Sains 2025 International Forum of Researchers and Lecturers

This study aims to analyze the effect of the combination of oil viscosity and shock load on the compression characteristics of telescopic shock absorbers on motorcycles, which include depth, time, and compression speed parameters. The experiment was carried out using two levels of oil viscosity, namely 10 cSt and 15 cSt (equivalent to SAE 10W and SAE 15W), as well as two shock load variations, namely 40 kg and 50 kg, which were dropped vertically from a height of 30 cm. Compression depth measurements were carried out using a slow-motion camera at a speed of 240 fps and the results were validated using Kinovea software. Meanwhile, the compression time measurement is carried out with a stopwatch, and the compression speed is calculated from the results of the comparison between the compression depth and the compression time. The experimental data were analyzed using Minitab software with the Two-Way ANOVA method to determine the influence of each variable on response. The results of the analysis showed that oil viscosity and shock load had a significant influence on the compression depth, while the viscosity of the oil also significantly affected the compression speed. However, neither the viscosity of the oil nor the shock load exerted a significant influence on the compression time. To support the results of the experiment, a mass-spring-damper system theory model approach was used, which represents the dynamic behavior of shock absorbers. This model helps to explain the compression response to changes in fluid and load parameters theoretically. Based on the analysis of experimental results and model simulations, the optimal combination that provides the best performance is found in the use of oil viscosity of 10 cSt (SAE 10W) with a shock load of 50 kg.

Raysa Apriana Firdaus; Hendi Azwar

Jurnal Manajemen Pariwisata dan Perhotelan 2025 International Forum of Researchers and Lecturers

The study aims to explore the experience of corporate guests in evaluating room and meeting room services at the Whiz Prime Hotel Padang. The approach used in this research is qualitative research with an exploratory approach. Interviews, and documentation used for the data collection process. There are five informants from corporate guests who have already used the rooms and meeting rooms at the Whiz Prime Hotel Padang. By listening and transmitting and using Nvivo, QSR International software for qualitative data analysis. The results of this study show that the custumer experience dimension has a strong correlation with the corporate guest experience at the Whiz Prime Hotel Padang. As seen from the guest experience during your stay, the custumer experience dimension plays an important role for guests, staff and hotel Whiz Prime Hotel Padang. Companies can look at complaints as well as improve existing facilities to gain the experience of guests staying so that they can have a positive impact on the future of the hotel

Moch. Alifal Fain Zulfa Akbar; Purwoko Purwoko; Khambali Khambali; Ahmad Hanif Firdaus

Jurnal Kendali Teknik dan Sains 2025 International Forum of Researchers and Lecturers

Disc discs are the main component in a motorcycle braking system that functions to convert kinetic energy into heat energy through friction. The geometric design of the disc, including the diameter and number of holes, affects the effectiveness of braking as well as the heat dissipation ability. This study aims to analyze the effect of variations in diameter and number of holes on disc discs on braking distance and disc temperature. The research method used was an experimental method with three variations in disc diameter (190 mm, 220 mm, and 260 mm) and three variations in the number of holes (30, 36, and 42 holes). The test was carried out through a controlled braking procedure at an initial speed of 40 km/h on flat road surfaces with stable weather conditions. Braking distance data is measured using ultrasonic sensors, while disc temperature is recorded with a high-accuracy infrared thermometer. The results showed that the diameter of the disc disc had the most significant influence on the braking distance. The larger the diameter, the greater the braking moment resulting so that the stopping distance becomes shorter. The number of holes in the disc also plays a role in heat dissipation because the holes enlarge the heat dissipation area. However, the increase in the number of holes tends to slightly increase the braking distance due to a reduction in the area of frictional contact field. The most optimal configuration is found on a 260 mm diameter disc with 42 holes, which results in the shortest braking distance of 8.25 meters and the lowest temperature rise of 4.47°C.  Statistical analysis using Two-Way ANOVA confirmed that the diameter and number of holes had a significant effect individually, but there was no significant interaction between the two. These findings confirm that the selection of the right disc dimensions is critical to improving braking performance, thermal efficiency, and rider safety.