This study aims to examine the Physical Aspects, Personality Interaction, Problem Solving, mediated by Customer Satisfaction against Customer Loyalty. The data used in this study used data obtained from questionnaires distributed to customers at Mirota Campus, DI Yogyakarta. The number of questionnaires distributed in this study to 220 respondents. The research data were analyzed using multiple linear regression analysis using the SPSS 25 program. The results of this study indicate (X1) Physical Aspects not have a positive effect on (Z) Customer Satisfaction. (X2) Personality Interaction has a positive effect on (Z) Customer Satisfaction. (X3) Problem Solving has a positive effect on (Z) Customer Satisfaction. (Z) Customer Satisfaction directly has a positive effect on (Y) Customer Loyalty. (X1) Physical Aspects through (Z) Customer Satisfaction has a significant influence on (Y) Customer Loyalty. (X2) Personality Interaction through (Z) Customer Satisfaction has a significant influence on (Y) Customer Loyalty. (X3) Problem Solving through (Z) Customer Satisfaction has no significant effect on (Y) Customer Loyalty and service quality mediated by costumer satisfaction (Z) on costumer loyalty (Y) has a positive effect.

Menurut Kementerian Kesehatan, kasus pneumonia pada bayi yang terjadi pada tahun 2018 berjumlah 160.908 jiwa dan dibagi menjadi dua klasifikasi yaitu pneumonia ringan dan pneumonia berat. Pada kasus Pneumonia ringan Sulawesi Tenggara menduduki peringkat 14 tertinggi dengan jumlah penderita Pneumonia sebanyak 1.088 orang, Jawa Barat (60.941), Jawa Timur (25.951), DKI Jakarta (13.564), NTB (8.238), Banten ( 7.893), Jawa Tengah (5.307), Sumatera Selatan (4.425), Kalimantan Selatan (3.632), Sumatera Barat (3.571) Pneumonia adalah infeksi akut jaringan paru (alveoli). Penyebabnya adalah bakteri, virus, jamur, paparan bahan kimia atau kerusakan fisik dari paru-paru dan efek tidak langsung lainnya. Penelitian ini menggunakan desain studi kasus kontrol yaitu mempelajari hubungan antara faktor penelitian atau pajanan dengan penyakit dengan membandingkan antara kelompok kasus dan kelompok kontrol berdasarkan status pajanan. Hasil analisis bivariat pada SPSS menggunakan chi-square menunjukkan = 0,06 yang berarti ada hubungan antara umur bayi, pemberian ASI eksklusif, status imunisasi dan lingkungan dengan kejadian pneumonia pada bayi di RSUD Kab.Mamuju, sehingga disarankan kepada ibu untuk memberikan Asi Eksklusif pada bayi, pemberian imunisasi dan menjaga kebersihan lingkungan Ada hubungan antara umur dengan kejadian pneumonia pada bayi, ada hubungan antara pemberian ASI eksklusif dengan kejadian pneumonia pada bayi, ada hubungan status imunisasi dengan kejadian pneumonia pada bayi, ada hubungan antara lingkungan dengan kejadian pneumonia pada balita.

Layangan Putus is a series which air on paid application  which is WeTv. This series was told us about the household of Aris and Kinan. Kinan and Aris is a wife and husband couple where their household should ruined because Aris was cheating with another woman named Lidya Danira. Kinan decided to solve their household issues through divorce. This research is analysing a lesson and value that people could take on Layangan Putus series, since this series is going viral in society, so that, it is necessary to identify and know the value and lesson in that series. The method of this research was using descriptive qualitative approach. The author of this paper was using secunder data which taken on the internet. The data collection technique was watching the full episodes of Layangan Putus series. The author of this paper then observing the series through listening to all the conversation dan dialogue from the characters in that series as well as the gestures which shown by the characters. Value and lesson which appeared in Layangan Putus must be have beneficial for the society since it can be a lesson for them to live a harmony household and make it better.

The film “Avengers: Infinity War” is a film that sequel to 2012's The Avengers, and 2015's Avengers: Age of Ultron. The purpose of this study is to describe the character of one of the main characters, namely Thor and also the representation of the superhero formula from Thor. The method used in this study is a qualitative method with two research approaches, namely structural to examine the character of Thor, while the literary psychology approach uses the theory of Coogan and Cawelti about the superhero formula (protagonist). The results show that Thor has 4 characters, namely 1) Thor is the main character, 2) Thor is the protagonist, 3) Thor is a flat character, because at the beginning of the scene it is shown that Thor is grieving because of the loss of his brother, so Thor tries to take revenge from the beginning to the end of the film. 4) Thor is also a static character in the film. In the analysis of the representation of the superhero formula (protagonist), three points are obtained namely, 1) mission, 2) strength, and 3) costume. The conclusion of this study is that the superhero formula changes depending on culture, civilization, and technological sophistication.

The film "Dua Garis Biru" is a film that is popular in Indonesian society and impresses people because it creates controversy in its scenes. Bima and Dara are a teenage couple as the main characters of the film who have carried out activities beyond their limits as teenagers. The purpose of this study is to find out the description of teenage couples who have sex outside of marriage and face big problems involving Dara being pregnant and they must be responsible for what they experience with lots of opposition from the family, social background, and different ideologies. At first, they did not want to tell their parents about their condition because they were undergoing high school education. However, during school activities, Dara experienced pain and called her parents. From here, the peak of the problem occurred because of a dispute between the Bima family and Dara's family. This film educates young people about love, friendship, and family relationships in today's world. The film also teaches parents about sexual education, which sometimes parents are embarrassed to talk about with their children. The research was conducted using qualitative methods and content analysis techniques.

 Lansia merupakan istilah bagi individu yang telah memasuki periode dewasa akhir. Menua merupakan suatu proses alami yang dihadapi manusia, tahap yang paling krusial adalah terjadi penurunan fungsi atau perubahan pada aspek biologis, aspek psikologi, aspek sosial budaya dan aspek spiritual yang berpotensi memunculkan masalah kesehatan, dimana salah satunya adalah terjadinya kecemasan. Tujuan penelitian ini dilakukan untuk mengetahui pengaruh terapi musik rohani Kristen terhadap tingkat kecemasan lansia. Penelitian ini menggunakan metode deskriptif analitik. Dengan desain penelitian menggunakan Quasi Experiment dengan rancangan penelitian Pretest and Posttest Nonequivalent Control Group. Tekhnik sampling total sampling didapatkan 30 responden penelitian. Instrumen penelitian menggunakan kuesioner yang terdiri dari 14 pertanyaan dan sop musik. Analisis bivariat menggunakan uji Wilcoxon dan uji Mann Whitney. Hasil penelitian dengan uji Wilcoxon didapatkan Pada Kelompok Kontrol didapatkan nilai p-value sebesar 0,115 atau p > 0,05 menunjukan bahwa tidak ada perbedaan antara tingkat kecemasan pada Pre Test dan Post Test Pada kelompok perlakuan didapatkan nilai p-value sebesar 0,001 atau p-value 0,005 ini menunjukan bahwa ada perbedaan signifikan terhadap penurunan tingkat kecemasan. Hasil penelitian dengan uji Mann Whitney nilai rata-rata didapatkan p = 0,000 atau p < 0,05 menunjukan ada pengaruh. Kesimpulan didapatkan ada pengaruh terapi musik rohani kristen terhadap penurunan tingkat kecemasan lansia di Panti Sosial Tresna Werdha Inakaka Provinsi Maluku.

This study aims to determine the meaning of failure from a book entitled "Read this book when you fail: pretending to be successful is tiring" by K.L Rahayu. This book explains how to take failure and turn it into success. This book also provides knowledge of who we are, and various ways to know ourselves to achieve true success. This study uses a qualitative method, namely by deciding conclusions by outputting data and also focusing more on the morals and messages of this book. The results presented in this study, if you feel a failure, then immediately collect your spirit and throw away negative thoughts to quickly return to repairing things that have fallen apart. Failure should be considered a friend, so it will change bad things for the better and more colorful. A person's success is the product of a failure, therefore failure should never be considered the end of everything, instead, it becomes a big opportunity in the next step.

Intelligence in humans in general is different, which means that everyone has a different way of solving the problems they face. These different abilities or intelligences were introduced by an expert, namely Gardner, as Multiple Intelligences. Gardner, a developmental psychologist and professor of education from the Graduate School of Education, Harvard University, United States, has researched a lot about intelligence, so that various known intelligences were born. Multiple Intelligences, the concept of each person having more than one intelligence, having at least eight intelligences, namely linguistics, mathematical logic, intrapersonal, interpersonal, musical, naturalist, visual-spatial, and kinesthetic. The importance of introducing parents to some of the intelligences possessed by every child that parents need to know so that parents understand that every child is intelligent so there is no freeze and no stagnation. The purpose of this activity is to provide counseling on the application of multiple intelligences for parents in the millennial era, precisely at Taman Anyelir 3 Depok, Java. It is hoped that this training will be able to increase parents' understanding and knowledge of the Multiple Intelligences possessed by each child and be able to apply it in everyday life.

Perkembangan teknologi memiliki dampak yang besar terhadap beberapa sektor kehidupan salah satunya adalah sektor perbankan. Dalam memanfaatkan kemajuan teknologi bank meningkatkan layanan dengan cara memberikan diferensiasi dari segi pelayanan maupun segi produk yang lebih baik dibandingkan dengan para pesaingnya. Penelitian ini bertujuan untuk mengetahui penggunaan aplikasi mobile banking sebagai aspek kepuasan nasabah yang terdiri dari kualitas layanan, kualitas informasi dan kualitas sistem. Bank XYZ memberikan fasilitas mobile banking yang terbaik kepada nasabah yang diberi nama OCTO Mobile. Pada OCTO Mobile terdapat berbagai macam layanan mulai dari m-transfer, m-payment, m-commerce dan lain sebagainya. Permasalahan yang terjadi karena adanya keluhan dari nasabah tentang fitur OCTO Mobile yang dianggap kurang user friendly dan terkadang terjadi error. Masalah tersebut kemudian dianalisis dengan menggunakan model yang terdiri dari kualitas layanan, kualitas informasi, dan kualitas sistem [1]. Data yang akan diteliti seluruh nasabah pengguna mobile banking. Pengelolaan data dalam penelitian ini menggunakan alat bantu SPSS. Hasil analisis diperoleh hasil uji Ttest yang menunjukkan bahwa kualitas layanan berpengaruh positif dan signifikan terhadap kepuasan nasabah, kualitas informasi memiliki pengaruh positif dan signifikan terhadap kepuasan nasabah dan kualitas sistem berpengaruh positif dan signifikan terhadap kepuasan nasabah. Sedangkan dalam hasil uji Ftest menunjukkan bahwa secara bersama-sama variabel kualitas layanan, kualitas informasi dan kualitas sistem berpengaruh secara positif dan signifikan terhadap kepuasan nasabah.

 
The development of the internet has been used for various purposes, one of which is in conveying information through the media website. website is the cheapest, effective and efficient promotional media if it can be managed properly. Department of Information Engineering, Faculty of Engineering and Computer Science, University of Nahdaltul Ulama Indonesia has a website as a medium for disseminating information to students, lecturers, staff, and the general public, but it is not optimally used and there are shortcomings such as the appearance of the website that is less attractive and not responsive. Therefore, it is necessary to design a website as a medium of information. This research uses the waterfall method. Making a website information system using the PHP Laravel programming language framework and Javascript with a database using Lite Speed ​​and other supporting software.
The result of the research is that a website-based information system has been built that can facilitate students, lecturers, staff and the general public in obtaining information related to activities or activities in Information Engineering, Faculty of Engineering and Computer Science, Nahdlatul Ulama University, Indonesia. The website information system as a dynamic source of information will continue to display the latest or updated news related to majors or study programs