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Dionisius Hardin; Nur Nawaningtyas

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

This study aims to evaluate the service quality of PT TJ Bros using the SERVQUAL method, which includes five dimensions: tangibility, reliability, responsiveness, assurance, and empathy. Data were collected through a Likert-scale questionnaire from 50 active customers selected using purposive sampling. The analysis measured the gap between customer expectations and their perceptions of the company's services.The findings indicate that all service dimensions exhibit negative gaps, meaning the service quality does not fully meet customer expectations. The responsiveness dimension shows the largest gap (-0.80), reflecting delays in responding to customer complaints or requests. The tangibility dimension also demonstrates a gap (-0.40), indicating a need for improvements in physical facilities, such as cleanliness, waiting area comfort, and employee appearance. In the empathy dimension, customers feel a lack of personalized attention, with a gap of -0.60.To enhance customer satisfaction, the company is recommended to improve its customer response system using technology-based complaint management, upgrade physical facilities, and train employees in communication and personalized service. Adjustments to employee uniforms and training to maintain service consistency are also suggested.In conclusion, comprehensive improvements in operational systems, facilities, and employee skills are necessary to enhance service quality. By meeting or exceeding customer expectations, PT TJ Bros can boost customer loyalty and strengthen its competitive position in the market.

Awalina Barokah; Sarwo Edy; Septian Mukhlis; Muhammad Faiz Rayan

Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan 2024 Lembaga Pengembangan Kinerja Dosen

Teachers are central to making learning successful. The skills possessed by the teacher determine the learning that takes place in the classroom. These skills are not only hard skills that teachers must possess, but also soft skills. Basic literacy will be a means to develop teachers' soft skills in managing learning in the classroom. This community service aims to provide teachers with an understanding of the basic literacy skills that teachers possess through self-motivation. In SDN 02 Bojongmenteng, Leuwidamar, Lebak Regency, Banten Province, this community service was conducted for 10 teachers. The flow of community service begins with planning, licensing, workshops, mentoring, support, evaluation and reflection. There is a significant increase in basic literacy and soft skills development, especially in digital literacy, communication, classroom management and character development. Teacher-owned self-motivation is not just motivation, but structured and sustained self-motivation mentoring.

Tafana Dwi Ismiyati; Rohma Dini Aulia; Oman Farhurahman

Jurnal Ilmu Pendidikan, Politik dan Sosial Indonesia 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

This study aims to understand the role of character education in the formation of entrepreneurial attitudes in elementary school students. Character education is considered an important foundation for developing entrepreneurial skills, such as independence, creativity, hard work, and the courage to take risks. The method used in this study is descriptive-qualitative through literature studies, analyzing various relevant sources regarding the implementation of entrepreneurship education at the elementary school level. The findings of the study indicate that character education can be effective in forming entrepreneurial attitudes in students if implemented through integration into subjects, personal development activities, extracurricular programs and local content. By consistently applying character values, students can develop self-confidence, responsibility, and innovative mindsets that support them to become entrepreneurs in the future. This study provides recommendations for educators and policy makers to design comprehensive and applicable education programs to instill entrepreneurial character from an early age.

Pingkan Luciawati Sompi

International Journal of Management and Strategic Business Leadership 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The The aim of this study is to examine the migration pattern of the Minahasa people to the Netherlands over three generations, focusing on the economic aspect that became one of the main drivers of migration. This research uses a qualitative approach with descriptive analysis that combines historical data, interviews and literature studies related to the migration phenomenon that occurred from the early 20th century to the present. The three generations of Minahasa migration to the Netherlands include: (1) the first generation that left during the colonial period, generally driven by employment factors and the role of the Netherlands as a colonial state, (2) the second generation that began to migrate in post-independence Indonesia, where economic and educational factors were the main considerations, and (3) the third generation that migrated with more diverse motivations, including the search for better economic opportunities and family reasons. The research found that economic migration was a very important factor in each generational phase, although personal motivations and socio-political developments in Indonesia and the Netherlands also played an important role. The impact of this migration is not only visible at the individual level, but also affects social and economic changes in both countries, both in terms of the integration of the Minahasa community in the Netherlands and their contribution to the economic development of the Netherlands. In addition, this study also highlights the differences in migration characteristics from generation to generation.The reasons for the Minahasa migrated to the Netherlands from the first generation to the present are as follows: (1) KNIL were soldiers of the Dutch East Indies Kingdom, some former KNIL soldiers from Minahasa chose to fly and migrate to the Netherlands. The interaction of culture, religion and language that lasted for a long time eventually gave birth to emotional closeness between immigrants, in this case the Dutch and the Minahasa. (2) The Netherlands and the Minahasa are closely related because Minahasa is the 12th province of the Netherlands. This made people loyal to Twapro choose to migrate to the Netherlands. (3) On Santa Claus (a celebration of Christmas welcoming day, which is celebrated by the Dutch and Minahasa residents), on December 5, 1957, the Indonesian government carried out a massive nationalization of assets belonging to the Netherlands, the embassy and consulate (Netherlands) was closed, and evacuation plans were prepared everywhere (massive expulsion of Dutch citizens out of Indonesia). At that time, not only Dutch citizens were forcibly evicted, but also many Minahasa people who migrated to the Netherlands on their own wishes and choices by boarding Dutch ships together to the Netherlands. (4) A movement involving Minahasa people occurred in 1958 which was Permesta. For a just and prosperous economy as well for a life that is safe, comfortable and peaceful. (5) The creation of the Jakarta Charter, which was signed on June 22, 1945. At this time, gradually, the Minahasa people migrated to the Netherlands because they were worried about their religion as a minority in their country. (6) Many Minahasa people have been displaced, as a result of the "prejudice" of some Indonesians towards them. In the post-Independence period of the Republic of Indonesia, there were prejudices against Christians. This prejudice was based on the a priori attitude of other groups who accused them of being Dutch 'sympathizers'. Because their religion is Christianity who came from the Netherlands and were educated by evangelists from the Netherlands. (7) Assimilate in the context of marriage. (8) The similarity of customs, customs, traditions, culture and beliefs between the Dutch and the Minahasa. There is a bright future in the exchange of personal stories between Minahasa people, migrated Minahasa and native Dutch who will understand each other much better. It is also hoped that the sciences in the fields of architecture, water management or agriculture, plantations and others will enable the Minahasa diaspora in the Netherlands to use them to develop and advance their Minahasa homeland, through hard skills and soft skills. There are many potentials and opportunities to tie and strengthen relations between the two countries.

Ferdi Eka Darma; Walde Mesah; Yosia Bello

Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Along with the times and advances in technology, entrepreneurship has become an important pillar in economic growth. Entrepreneurship not only creates jobs, but also utilizes existing natural resources effectively. However, many people fail in starting a business because of the wrong mindset, a sense of personal limitations, and an inability to adapt to changing times. This article discusses the importance of having the right mindset, or mindset, in running a business. A growth mindset, which describes the belief that intelligence and skills can develop through effort and experience, is considered essential for entrepreneurial success. Meanwhile, a fixed mindset that views ability as something that is fixed can hinder progress. A positive and optimistic mindset is a key factor in facing entrepreneurial challenges. Entrepreneurs who think positively tend to see difficulties as opportunities to learn and grow, while those who are optimistic have higher motivation and are more resistant to pressure. Apart from that, creativity and innovation are aspects that are no less important, because entrepreneurs must be able to create products or services that can meet market needs and adapt to changes. Entrepreneurship also requires mental perseverance to face failure and unexpected challenges. A successful entrepreneur must have a tenacious, creative, hardworking attitude and dare to take risks. With a combination of these traits, entrepreneurs can achieve long-term success in their businesses. This article emphasizes that the right mindset, coupled with an innovative attitude and perseverance, greatly influences the journey and success of an entrepreneur.  

Salamah, Umi; Kartiko, Donni; Akhsan, Dewandaru

In education, efforts to improve student character must be made. One of the activities that follows the independent curriculum is the Strengthening Pancasila Student Profile Project (P5).  In this P5 activity, students are given training that can stimulate the emergence of soft skills, namely a sense of responsibility, discipline, independence, caring, and a feeling of love for the country. It is hoped that the young generation whose love for Indonesia has emerged will have a high enthusiasm to improve their quality, by studying harder, so that they can participate in efforts to defend this country to increase the prosperity of the nation and the Indonesian state. It is recommended that activities such as P5 or LDKS be carried out periodically, with material programs arranged systematically to achieve the goals. To achieve the objectives effectively and efficiently, an activity program must be prepared such as a Training Program Outline and Learning Process Plan with a gradual and continuous implementation system.  

Sahrul Iman Bhato; Nurul Hikmah; Sirajuddin Noor

Switch : Jurnal Sains dan Teknologi Informasi 2024 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

This study aims to determine the application of the Education Management Information System (EMIS) in Islamic boarding schools that can be utilized in decision making in the Early Education and Islamic Boarding School Section of the Ministry of Religious Affairs of Palangka Raya City. This research is a qualitative research, data collection techniques are done by observation, in-depth interviews, and documentation. This research consists of 4 components, namely the human resource component by measuring internal factors consisting of attitude, skills, and knowledge, where the three benchmarks are sufficiently fulfilled. External factors of human resources with the first indicator of work tools (tools) have not been maximized. Second, work support resources include adequate funds and supporting infrastructure, third, coworkers are quite good in implementation. The minimum hardware requirements are PC/laptop, router, printer, and electricity network. The hardware resource component is still found to be not fully supportive and adequate. The software resource component, in terms of processes and computer programs that support EMIS, is quite well implemented. Data resources in the application of EMIS are seen from 3 sub-indicators, namely data categories, timeliness of data collection, and rules in the data collection process where the three elements are quite well done by EMIS operators. Supporting factors that support the implementation of EMIS consist of first, the role of the leadership by coordinating the implementation of EMIS.    

Kardina Engelina Siregar; Ali Musri Semjan Putra

International Journal of Studies in International Education 2024 Asosiasi Riset Ilmu Pendidikan Indonesia

This study aims to analyze the efficiency of the curriculum of Islamic universities in Indonesia in ensuring the readiness of students to enter the workforce, by reviewing the role of Islamic religious education in improving intellectual competence. Through a literature study approach, this study identifies the challenges and opportunities faced by Islamic universities in integrating religious values ​​with the intellectual and professional needs of students. The main focus of this study is the effectiveness of the curriculum in balancing theoretical aspects of religion and practical skills needed in the workplace. This study found that the curriculum of Islamic universities in Indonesia has attempted to adopt an integrative approach that combines religious education with the development of soft skills and hard skills that are relevant to professional careers. However, there are still some weaknesses in the implementation, such as the lack of curriculum adjustment to the dynamics of the labor market, as well as the imbalance between religious education and practical skills. The results of this study indicate that Islamic religious education has an important role in shaping the character and professional ethics of students, which are the main capital in entering the workforce. Therefore, increasing the efficiency of the curriculum through collaboration between academics, industry practitioners, and policy makers is needed to ensure that students' intellectuality is in accordance with the demands of the workplace. This study contributes to the academic discussion on the reform of Islamic higher education curriculum and emphasizes the importance of Islamic religious education in producing graduates who are not only intellectually competent, but also have strong ethical values ​​to face professional challenges. The implication of this study is the need for a more flexible and adaptive curriculum strategy to improve the competitiveness of Islamic higher education graduates in the global job market.

Mayada, Mayada; Hardinanto, Eko; Faizi, Ahmad

Jurnal Riset Rumpun Ilmu Bahasa 2024 Pusat riset dan Inovasi Nasional

This study aims to analysis (1) learning strategies that student use in facing the Indonesian Academic Competency Test (TKA)  at MAN 3 Kediri, (2) learning model that teachers apply in facing the Indonesian language Academic Competency Test (TKA) at MAN 3 Kediri, (3) things that support students learning process in facing the Indonesian language Academic Competency Test (TKA) at MAN 3 Kediri. This resulting data source was obtained from a questionnaire distributed by researches to class XII students at MAN 3 Kediri. The data collection technique used was a student questionnaire or survey via a google form plate which was filled in by class XII students at MAN 3 Kediri. The data analysis technique used is qualitative descriptive analysis to explain the results of the survey obtained. The data validity technique employed is triangulation. The analysis results show that students receive learning strategies through direct instruction or by practicing the material directly through exercise questions. Additionally, the difficulty level of the questions varies, ranging from lower-level to higher-order thinking skills (HOTS). Furthermore, the teacher also prepares an appropriate teaching model to help students face the Indonesian Language TKA (National Competency Test). The result shows that the teacher applies the PAIKEM approach (active, innovative, creative, effective, and enjoyable). The supporting strategy includes practice questions that encourage students' understanding.  

M. Naufal Ausaf Assegaf

Ekspresi : Publikasi Kegiatan Pengabdian Indonesia 2024 Asosiasi Seni Desain dan Komunikasi Visual Indonesia

This article is Building Simple Everyday Economic Knowledge for Children in Gongsol Village aims to equip children with basic economic skills that are relevant to everyday life. Teaching concepts such as saving, money management, production, and distribution of goods at an early age provides an important foundation for the development of financial and cooperation skills. Children are involved in practical activities such as making piggy banks from recycled materials and participating in productive activities that teach the values ​​of hard work and economics. In addition to improving understanding of economics, this program also develops character, discipline, responsibility, and interpersonal skills such as negotiation and leadership. Increasing children's motivation to learn is another significant result of this program, with varied learning methods that encourage them to participate more actively. It is hoped that the economic knowledge that is taught from an early age can help children in Gongsol Village to be wiser in managing their resources, building a more independent future, and contributing to the welfare of their village in a sustainable manner.

Andi Rina Purnama Indah; A L Arika Maya Sari; Ardiyanti Ardiyanti; Desi Fitriani; Ainun Mutmainna +6 more

Jurnal Pengabdian Masyarakat Waradin 2024 Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

The "Reading Corner Provision" program at SD Malengkeri II aims to create a safe and enjoyable learning environment for students. Through this activity, we succeeded in increasing interest in reading and literacy awareness among students by providing a comfortable reading room and access to various types of books. Support from the Pre-Service PPG Muhammadiyah University of Makassar and collaboration with facilitators played an important role in the success of this program. The results of this program not only improve students' reading skills, but also encourage the development of a reading culture in schools and communities. In this way, this program contributes to social empowerment and sustainable education in local communities.

Hardika Saputra

FUNDAMENTUM : Jurnal Pengabdian Multidisiplin 2024 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Bullying and violence in school environments are serious issues that affect student development. This study aims to conduct socialization on the prevention of bullying and violence at Al Qudwah Integrated Islamic Elementary School (SDIT) in Punggur, Central Lampung. The methods used in this study include interactive presentations, discussions, role-playing, and teacher training. The results show that the program successfully increased students' awareness of the dangers of bullying and provided them with skills to report acts of violence. Additionally, the establishment of new institutions such as a confidential reporting system and an anti-bullying team created a safer and more supportive school environment. The increased involvement of teachers in preventing bullying was also significantly observed, in line with social learning theory and social norms. This program is expected to continue to encourage a positive school culture free from violence.

Andi Sulistio; Abd Azis; Nur Efendi

Karakter : Jurnal Riset Ilmu Pendidikan Islam 2024 Asosiasi Riset Ilmu Pendidikan Agama dan Filsafat Indonesia

The purpose of this article is to provide an overview of formal leaders in formal Islamic educational institutions. Formal leaders in formal Islamic education institutions are individuals who give commands or influence subordinates to carry out activities in accordance with established procedures and methods in order to achieve common goals. The method used is library research and content analysis with a qualitative approach. Library research is research carried out by reviewing various journals, books and other relevant references. The research results show that formal leadership in formal Islamic education institutions has a very large role in improving institutional performance in various aspects. There are five dimensions of leadership which include (1) leadership goals, (2) individuals who influence the group (3) individuals who are influenced, (4) interaction processes, and (5) situations where leadership takes place. The most basic types or styles of leadership are authoritarian leadership, democratic leadership and laissez faire leadership. Formal institutions consist of institutions established by the government and non-governmental organizations. Leaders of these institutions are required to have 2 competencies, namely core competencies (soft skills) and technical-knowledge competencies (hard skills). These two competencies are described in levels of proficiency with the lowest level being level 1 and the highest being level 5.  

Yuliati A. S; Susi Ernawati; Hardika Saputra; M. Agus Kurniawan

International Journal of Islamic Educational Research 2024 Asosiasi Riset Ilmu Pendidkan Agama dan Filsafat Indonesia

The digital era has brought significant transformations to the field of education, including Islamic education. Technology such as the internet, mobile devices, and e-learning platforms have shifted learning models from teacher-centered to student-centered approaches, making education more accessible and flexible. However, Islamic educational institutions like madrasas and pesantrens face unique challenges in integrating technology due to limitations in infrastructure, educator skills, and concerns about preserving Islamic values. This paper explores the opportunities and challenges posed by digitalization for Islamic education, focusing on infrastructure gaps, training needs for educators, and the cultural concerns surrounding the use of technology. The paper also highlights successful case studies from institutions like Madrasah Al-Irsyad and the International Islamic University Malaysia, showing how strategic management and government support can help overcome these challenges. It concludes by emphasizing the importance of integrating technology while maintaining the core values of Islamic education.

Farida Hanum; Yani Maulita; I Gusti Prahmana

Bridge : Jurnal Publikasi Sistem Informasi dan Telekomunikasi 2024 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

The Merdeka Belajar Kampus Merdeka (MBKM) program provides students the opportunity to study for one semester outside of their major, aiming to develop the soft and hard skills required in the workforce. One key component of this program is internships or practical work, which gives students hands-on experience in the professional world and the chance to build professional networks. This research uses the K-Nearest Neighbor (K-NN) method to predict the impact of MBKM activities on undergraduate students at STMIK Kaputama. Using the RapidMiner application, student data was tested to obtain the accuracy of predicting students' engagement in the MBKM program in the future. The test results show that the K-NN model has an accuracy of 75.34%, indicating that the model is fairly good at predicting the impact of the MBKM program on students.    

Aden Paiq Muntaz; Muhammad Ilham Prasetya; Irgi M. Aqil Daeng Masiga; Eko Setyo Nugroho; Muhammad Zacky Sulthoni +11 more

Jurnal Pengabdian dan Solidaritas Masyarakat 2024 Lembaga Pengembangan Kinerja Dosen

The program "Education and Implementation of Household Composting System to Reduce Waste Generation in Kedungsuren Village" aims to increase community knowledge and skills in managing organic waste through composting. This activity was held on August 4, 2024, attended by 25 participants from PKK cadres. Through interactive counseling, compost demonstration, and distribution of educational brochures, participants showed a significant increase in understanding of the importance of organic waste management and the composting process. The program results showed that 85% of the participants felt more confident to implement composting practices in their homes, with 17 out of 25 participants understanding the correct way to make compost. Despite the success of this program, challenges such as limited composting tools and the need for more intensive mentoring still need to be addressed. Therefore, suggestions for increased availability of composting tools, continuous mentoring, further training, policy support, and program replication in other areas are needed to ensure the sustainability and long-term success of this program in reducing waste generation in Kedungsuren Village.

Arsya Ramadhani; Dini Sustiani; Ikhwatika Putri Hardiansah; Kalista Fitri Maharani; Nazhifa Destrianti Farradina +2 more

Jurnal Ilmu Pendidikan, Bahasa, Sastra dan Budaya 2024 Asosiasi Periset Bahasa Sastra Indonesia

The Indonesian language learning module for high school X-grade students, created by Indri Anatya Permatasari, M.Pd, contains several writing errors. These errors include inconsistencies in punctuation marks, diction, conjunctions, and inappropriate meaning, which do not align with the norms of good and correct language usage. Effective sentence structure is crucial for conveying information clearly to readers. The discovery of these errors in the observation report text within the module prompted further research. The research aims to identify and address these writing errors to improve the module and enhance students' comprehension of the text. By analyzing these errors, the learning module can be tailored to better meet the needs of the students. The research adopts a qualitative descriptive approach, with the observation report text within the Indonesian language learning module as the primary data source. The method involves thorough reading of the text, error identification, analysis, categorization, and correction. The observation report text contains facts gathered from observation activities. The research revealed four writing errors: inconsistencies in the use of punctuation marks, diction, conjunctions, and inappropriate meaning. These errors are attributed to the author's limited knowledge and skills in report writing.

Arsya Ramadhani; Dini Sustiani; Ikhwatika Putri Hardiansah; Kalista Fitri Maharani; Nazhifa Destrianti Farradina +2 more

Jurnal Ilmu Pendidikan, Bahasa, Sastra dan Budaya 2024 Asosiasi Periset Bahasa Sastra Indonesia

The Indonesian language learning module for high school X-grade students, created by Indri Anatya Permatasari, M.Pd, contains several writing errors. These errors include inconsistencies in punctuation marks, diction, conjunctions, and inappropriate meaning, which do not align with the norms of good and correct language usage. Effective sentence structure is crucial for conveying information clearly to readers. The discovery of these errors in the observation report text within the module prompted further research. The research aims to identify and address these writing errors to improve the module and enhance students' comprehension of the text. By analyzing these errors, the learning module can be tailored to better meet the needs of the students. The research adopts a qualitative descriptive approach, with the observation report text within the Indonesian language learning module as the primary data source. The method involves thorough reading of the text, error identification, analysis, categorization, and correction. The observation report text contains facts gathered from observation activities. The research revealed four writing errors: inconsistencies in the use of punctuation marks, diction, conjunctions, and inappropriate meaning. These errors are attributed to the author's limited knowledge and skills in report writing.

Ibnu Putra Surya Danu; Fitria Anggun Wulandari; Firma Dwian Pratiwi; Devina Riska Hapsari; Setya Indah Isnawati

Jurnal Kemitraan Masyarakat 2024 Lembaga Pengembangan Kinerja Dosen

Gebugan Village has the potential to be developed because it is supported by the Natural Resources (SDA) as a place for clove plants with fertile soil and a cool climate. In addition, several village communities have avocado, coffee and rice gardens. Based on the results of the survey and discussions with village officials, there is a main problem faced, namely farmers who cultivate clove plants are only sold to collectors in raw form. The solution to this problem has been prepared together with the PPK Ormawa team to empower Gebugan Village through the theme "Young Farmer Studio". The PPK Ormawa team assists in developing ready-to-use clove products, such as clove oil, herbal drinks, and clove syrup. The aim of the program is to optimize land and clove plants, and to empower the people of Gebugan Village by branding "Gebugan Village as the Millennial Young Farmer Studio" by forming the Young Farmer Studio, creating processed products from the commercialization of Gebugan Village clove plants. The program is carried out using training and mentoring methods to improve the soft skills and hard skills of institutional groups.

Lenda Tri Hardianti

Filosofi : Publikasi Ilmu Komunikasi, Desain, Seni Budaya 2024 Asosiasi Seni Desain dan Komunikasi Visual Indonesia

In the 2024 presidential election, political activity on social media is very intensive, with the aim of attracting people's attention and voting power towards presidential candidates. However, the low literacy level of Indonesian society often triggers negative behavior such as hate speech. This research aims to describe the behavior of hate speech on social media towards the 2024 Presidential candidate of the Republic of Indonesia. The method used in this research is a qualitative approach. The research results show that there are still many individuals who use social media to express their dislike of presidential candidates in negative ways, including through hate speech. Many social media users are unaware of the legal implications of their actions. This situation requires public vigilance and wisdom in using social media to avoid negative things. To overcome this problem, digital literacy is not enough to just focus on models such as critical consuming, functional prosuming, and critical prosuming. This research suggests adding a moral values ​​model that includes two main indicators: ethical behavior and motivation skills. Hate speech can appear either in the form of hoaxes or true information, so a moral value-based approach is very necessary to increase people's awareness and responsibility in interacting in cyberspace. This research emphasizes the importance of more comprehensive digital literacy education to combat the spread of hate speech on social media during the 2024 presidential election.