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Anita Sukmawati; Rudianto Rudianto; Dwi Hernuningsih; Freddy Johannis Rumambi; Marisi Pakpahan

International Journal of Management Science and Entrepreneurship 2024 International Forum of Researchers and Lecturers

Employee performance, particularly in the customer care department, is crucial as all aspects of hospital care related to patient experience. Effective and responsive interactions can enhance patient satisfaction, build trust, and create a supportive environment that aids the healing process. Additionally, customer care employees serve as a bridge between patients and medical staff, ensuring that patients' needs and inquiries are addressed with distinction. Therefore, it is essential for hospital management to maintain employee performance by providing work motivation, discipline, and appropriate compensation. This study aims to analyze the partial and simultaneous effects of work motivation, work discipline, and compensation on improving employee performance in the Customer Care Department of Bandung Adventist Hospital. This descriptive quantitative research was conducted with 30 customer care employees at Bandung Adventist Hospital in early September 2024. The findings indicate that work motivation and compensation do not significantly affect employee performance according to the data analysis, whereas work discipline has a significant impact on employee performance. However, when considered together, work motivation, work discipline, and compensation collectively have a significant effect, accounting for 44.1% of the variance. From this data, it can be concluded that maintaining work motivation, discipline, and compensation together can help sustain employee performance in the Customer Care Department of Bandung Adventist Hospital.

Rennie Rennie; Sri Sundari; Fernandez Hutagalung; Marisi Pakpahan; Irwan Tanamas

International Journal of Management and Strategic Business Leadership 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Introduction: Human resources play a crucial role in the sustainability of a company, and good employee performance is a critical aspect of its operations. It is important for companies to understand and improve the factors influencing employee performance to enhance the overall quality of the organization. Objective: This study aims to analyse the influence of compensation, work motivation, and work discipline on employee performance at PT. Heulang Bandung, both partially and simultaneously. Method: The research was conducted on the employees of PT. Heulang Bandung, which has a total of 115 employees, using a sample of 55 employees and employing a quantitative method to analyse the influence of variable X on Y. Results: The findings indicate that compensation has a negative and insignificant effect on employee performance (regression coefficient -0.051), while work motivation (coefficient 0.465) and work discipline (coefficient 0.749) have positive and significant effects. These three variables collectively influence employee performance by 86.1%, with 13.9% affected by other factors. The F-test shows a significant effect of these three variables on employee performance with a significance value of 0.000. Conclusion: Work motivation and discipline are the main factors influencing employee performance at PT. Heulang Bandung, while compensation has a lesser impact.

Nurmala Agustina; Isyana Emita

Jurnal Penelitian Manajemen dan Inovasi Riset 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Sinar Inti Telaga was founded in 1986, then transformed into PT Serasi Autoraya in 1990 by introducing the trademark "Toyota A Car". PT. Serasi Autoraya (TRAC) is an international subsidiary. Tbk which is now widely known as one of the largest transportation and logistics service companies in Indonesia. The aim of this research is to determine the effect of compensation and work discipline on the performance of PT. Serasi Autoraya (TRAC) in this research uses independent variables, namely compensation (X1) and work discipline (X2) as well as the dependent variable, namely employee performance (Y). The population of this study were employees of PT. Serasi Autoraya (TRAC). The sample used the Puprosive Sampling method, data collection by collecting questionnaires online with Google from to 50 respondents. The method in this research uses quantitative statistical methods. Quantitative statistical analysis includes validity tests, reliability tests, multiple linear analysis. Other hypothesis testing includes classical assumption tests, including data normality test, multicollinearity test, heteroscedasticity test, T test, F test, and coefficient of determination test (R2). The data was processed using the SPSS (Statistical Package for Social Science) 25.0 photo windows program. The test results of the T (Partial) test on the compensation variable (X1) show that the sig 0.004 < 0.05 and t value 3,028 > 2,010 (t table) test results on the T (Partial) test on the work discipline variable, namely 0.000 < 0.05 and t value 6,081 > 2,010 (t table). The test results of the F test (Simultaneous) show that the sig value is 0.000 < 0.05 and the calculated f value is 49,966 > 3.19 (f table) and it can be concluded that compensation (X1) and work discipline (X2) have a positive and significant effect on performance employee (Y).

Ivan Sahvanul Nawawi

Jurnal Penelitian Manajemen dan Inovasi Riset 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to determine and analyze the influence of compensation, work discipline and work motivation on employee performance at PT. Eka Silver Gold And Jewelry. This type of research is research with a quantitative approach. The population in this study were all employees of PT. Eka Silver Gold And Jewelry. Determination of the sample in the study used non-probability sampling through saturated samples so that the total sample in this study was 50 employees. The data analysis method in this research uses SPSS analysis tools through validity, reliability, classical assumption tests, namely normality test, multicollinearity test, heteroscedasticity test, multiple linear regression, t test, F test and correlation and determination coefficients. The results of this research show that (1) Compensation Variable with a sig value. 0.000 < 0.05, then the compensation variable influences employee performance (2) Work Discipline variable with a sig value. 0.000 < 0.05, then the work discipline variable influences employee performance (3) The work motivation variable with a sig. 0.000 < 0.05, then the motivation variable influences employee performance (4). From the results of these calculations, an Fcount of 25.680 is obtained, which means an Fcount of 25.680 and a sig value. 0.000 < 0.05 so Ho is rejected and H4 is accepted. So the independent variables Compensation, Work Discipline and Work Motivation together have an influence on employee performance at PT. Eka Silver Gold and Jewelry.

Ismaylia Nila Affanti; Asih Handayani

Journal Economic Excellence Ibnu Sina 2024 STIKes Ibnu Sina Ajibarang

The problem in this research is whether there is a significant influence of work discipline, compensation and motivation on employee performance. The aim of this research is to analyze the significance of the influence of work discipline, compensation and work motivation on employee performance. The type of data used is quantitative. The data source used is primary data. The sampling technique used was purposive sampling with a total of 30. Data collection techniques in this research used observation, questionnaires and literature study. The research results show that the work discipline variable has a positive and significant effect on employee performance, the compensation and work motivation variables have an insignificant effect on employee performance.

Titis Nurdinawati; Hafis Laksmana Nur Aldy; Bachtiar Arifudin Husain; Didi Sunardi

Riset Ilmu Manajemen Bisnis dan Akuntansi 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to determine the influence of Work Discipline on Employee Performance, to determine the influence of Compensation on Employee Performance and to determine Work Discipline and Compensation on Employee Performance at CV. Chandra Succeeds Independently in South Tangerang City. Research methodology with quantitative methods. The sample used in this research was 62 respondents. The analytical methods used are simple linear regression test, multiple linear regression test, coefficient of determination, correlation coefficient, partial test (t test), and simultaneous test (f test). The research results show that: 1) Work Discipline partially has a significant effect on Employee Performance at CV. Chandra Sukses Mandiri is proven by simple linear regression Y = 30.736 + 0.44X1, the coefficient of determination is 20,5% and the tvalue is 3,929 > ttable 2,001 with a significance of 0,000 < 0,05 . 2) Compensation partially has a significant effect on employee performance at CV. Chandra Sukses Mandiri is proven by simple linear regression Y = 39.140 + 0.401X2, the coefficient of determination is 17% and the tvalue is 3,537 > ttable 2,001 with a significant of 0,001 < 0,05. 3) Simultaneously there is a positive and significant influence between Work Discipline and Commensation on Employee Performance at CV. Chandra Sukses Mandiri, this can be proven by multiple linear regression Y=28.126+0.312X1+0.220X2, the coefficient of determination is 23.8%. And the fvalue is 9.236 > ftable 3.15 with a significance of 0.000 < 0.05.

Ghina Nabilah; Sabri Armi Haqi

Jurnal Manajemen Kreatif dan Inovasi 2024 International Forum of Researchers and Lecturers

This research aims to (1) determine the influence of work discipline on the performance of education staff at Unisba Blitar. (2) to determine the influence of the work environment on the performance of educational staff at Unisba Blitar. (3) to determine the effect of compensation on the performance of educational staff at Unisba Blitar. (4) to determine the influence of work discipline, work environment, and compensation simultaneously on the performance of educational staff at Unisba Blitar. The type of research used is explanatory research. The population in this study was the Education Personnel at the Balitar Islamic University (UNISBA) Blitar with a total of 88 Education Personnel. The data collection technique uses a questionnaire which is tested with validity and reliability tests. The data analysis technique used is multiple linear regression analysis. Based on the t test, it is known that the t count of the work discipline variable is 3,681, the work environment variable is 2,155, the compensation variable is 3,349, and the F-count value is 229,750. Based on the results of research conducted, it shows that (1) Work discipline has a positive and significant effect on employee performance. (2) The work environment has a positive and significant effect on employee performance. (3) Compensation has a positive and significant effect on employee performance. (4) Work discipline, work environment, and compensation simultaneously influence employee performance.

Indah Ruswanti Guerin

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims determine the influence of work discipline, compensation and job satisfaction towards employee performance.. This study used associative method. The population is emplyees of BANK BRI KC CIREBON KARTINI. The sample collection amount 125 respondents. Data analysis method used validity test, reliability, classical assumption, regression analysis, and t test and f. The result of research show that partially work discipline, compensation and job satisfaction give significant effect to employee performance. By Simultaneous variable of work discipline, compensation and job satisfaction give significant effect equal to 90,3% towards employee performance and the remaining 9,7% influenced by other factors. And the implications in this research is BANK BRI KC CIREBON KARTINI must more focused on job satisfaction than work discipline and compensation cause job satisfaction has the lowest impact between the other two variables.

Zulkifly A. Lasena; Noviyanti Djafri Arifin Suking

Prosiding Seminar Nasional Ilmu Pendidikan 2024 Asosiasi Riset Ilmu Pendidikan Indonesia

uman Resource Management (HRM) involves determining planning, organizing, implementing, and monitoring to achieve organizational goals with a primary focus on human resources, namely employee management, employee potential development, service provision, employee behavior direction, and employee discipline supervision. This ensures that human resources can demonstrate the optimal performance demanded by the company to achieve the goals set by the organization. This article falls under the category of qualitative research with a literature review approach (library research). The collection of journals related to the theme aims to gather data and information related to genetic, social, and ecological leadership theories. The sources used include books or articles obtained from physical forms and other applications such as Google Scholar, Mendeley, ScienceDirect, and others. Human Resource Management (HRM) is a discipline responsible for managing people in an organization. This includes planning, organizing, directing, and controlling human resources to achieve organizational goals effectively and efficiently. HRM plays a role in managing various aspects related to employees, such as recruitment, selection, training, development, motivation, performance evaluation, and compensation. Human resource control must be holistic, employee-oriented, and integrated with the organization's business strategy. Therefore, it can be concluded that this involves the use of various tools and techniques, including performance measurement, structured feedback, employee development, and the implementation of fair and consistent policies and procedures.

Tiara Febriany; Purwatiningsih, Purwatiningsih; Ratih Setyo Rini

Jurnal Manajemen Kreatif dan Inovasi 2024 International Forum of Researchers and Lecturers

Human Resources are a valuable asset and are the focus of every company. Therefore, so that employees can be active at work and have high work morale, companies need something that can motivate their employees, namely by providing support in the form of compensation and work discipline. The purpose of this research is to determine the effect of compensation and work discipline on employee performance at the South Jakarta City Central Statistics Agency. The method used is a quantitative descriptive method. The sampling technique in this research was a saturated sample with a sample size of 60 respondents. Then this research shows that compensation and work discipline simultaneously have a significant effect on employee performance and partially the compensation variable does not have a significant effect while the work discipline variable has a significant effect.

Arditi Nila Handayani; Asih Handayani

Jurnal Riset dan Publikasi Ilmu Ekonomi 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research aims to examine the significance of the influence of compensation, work discipline and job satisfaction on employee performance (case study on PT Rumpun Sari Kemuning, Ngargoyoso District, Karanganyar Regency). This form of research is a survey. The population in this research is 300 employees. The sample in this research was 75 labor employees obtained from the Slovin Formula. The sample sampling method uses random sampling techniques. This research uses a descriptive data analysis method, and is analyzed using multiple linear regression analysis. The data collection strategy uses questionnaires. The findings show that compensation, work discipline and job satisfaction have a significant effect on the performance of PT Rumpun Sari Kemuning employees.

Amel Dea Fenansa; Ratna Puji Astuti; Herwiek Diyah Lestari

Prosiding Seminar Nasional Ilmu Ekonomi dan Akuntansi 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The purpose of this research is to determine and analyze the significance of the influence of communication, work discipline, organizational culture and compensation on employee performance at the Purbasari Pancuran Mas Purbalingga Educational Tourism Park. This type of research is quantitative, with a population of 100 employees. The sampling technique for this research used proportionate stratified random sampling to obtain a sample of 85 respondents. Data analysis techniques used include validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, coefficient of determination, F test and t test. The analysis tool used is the SPSS statistical data processing application. The results of the research show that the variables of communication, work discipline, organizational culture and compensation have a positive and significant influence on the performance of employees at the Purbasari Pancuran Mas Purbalingga Educational Tourism Park. Based on the coefficient of determination of communication variables, work discipline, organizational culture and compensation have an influence of 61.20% on employee performance variables, while the remaining 38.80% is influenced by other variables. The implication of this research is that in an effort to continue to improve employee performance, management needs to implement appropriate policies in a way that maintains the communication process every day, increases employee work effectiveness, increases employee self-confidence and pays attention to the amount of incentives in accordance with work performance.

Khoirul Zulfa; P. Edi Sumantri; Ratna Puji Astuti

Prosiding Seminar Nasional Ilmu Ekonomi dan Akuntansi 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research aims to determine and analyze the influence of the physical work environment, job training, compensation and work discipline on the performance of CV employees. Bintang Rema Utama Purwokerto production department. The population in this study were all employees of CV. Bintang Rema Utama Purwokerto production section in November 2023 as many 149 people. The samples obtained were 109 using the probability sampling method with a sampling technique, namely simple random sampling technique. This research uses multiple linear regression analysis tools with the help of SPSS statistics 26 software. The results of this research show that the physical work environment, job training, compensation and work discipline have a positive and significant effect on the performance of CV employees. Bintang Rema Utama Purwokerto production department. The implication in this research is that there is more attention from CV leaders. Bintang Rema Utama Purwokerto strives to improve the performance of its employees, such as providing lighting, circulation and room humidity that supports it, providing training materials that are easy to understand, providing adequate benefits and facilities, and warning employees whose attendance is not on time.

Kurnia Dewi Lestari; Gilang Kharisma Putra

JURNAL EKONOMI MANAJEMEN AKUNTANSI 2024 sekolah Tinggi Ilmu Ekonomi Dharma Putra Semarang

The research aims to analyze the influence of work discipline and motivation on employee performance, analyzing the role of compensation in moderating the influence of work discipline and motivation on employee performance at PT. Semarang Autocomp Manufacturing Indonesia. This research approach is to use a quantitative research approach.  The data collection technique in this research is by distributing questionnaires and literature study. The population in this study were employees of PT. Semarang Autocomp Manufacturing Indonesia Honda H04 area production department, totaling 100 employees. The number of samples in the research was 100 respondents using nonprobability sampling techniques with saturated sampling techniques and purposive sampling methods. This research uses outer model and inner model analysis using the Structural Equation Model (SEM) technique with the SmartPLS 4.0 program. The research results show that discipline has a positive and significant influence on employee performance, motivation has a positive and significant influence on employee performance, compensation cannot moderate or strengthen work discipline on performance, and compensation cannot moderate or strengthen motivation on employee performance

Puspita Puji Rahayu

Jurnal Publikasi Ilmu Psikologi. 2024 Asosiasi Riset Ilmu Kesehatan Indonesia

This study seeks to examine the impact of the work environment, leadership, and work discipline on the performance of PT personnel. Mount Merbabu Semarang Branch Office operates partially and simultaneously. This is a quantitative study that collects primary data from respondents via questionnaires, yielding 62 data points. This study's data analysis methods include descriptive analysis, multiple linear regression, t test, F test, and coefficient of determination test. The study's findings indicate that PT staff' performance is influenced by their work environment, leadership, and work discipline. BPR Gunung Merbabu Semarang Branch Office, partially or concurrently.

Reni Indriyani; Andriansyah Bachtillah

Jurnal Manajemen Bisnis Era Digital 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to analyze the influence of compensation, leadership and work discipline and its impact on employee performance. Population in this search is 36 employee of PT. Daxen Indonesia. The sample used is the entire of population. The sampling method uses saturated sampling because the population is <100 respondents. Data collection methods using survey methods with research instruments is a questionnaire. The data analysis method uses SPSS23 program assistance. This study proves that compensation has a significant effect on employee performance. Leadership has a significant effect on employee performance. Work discipline has a significant effect on employee performance.

Ketut Reki; Mukran Roni

Global Leadership Organizational Research in Management 2024 STIKes Ibnu Sina Ajibarang

The aim of this research is to find out the influence of work motivation, work discipline and learning organization on the performance of PDAM Tirta Musi Palembang Unit 3 Ilir employees. The data collection technique used in this research is using a questionnaire method with closed questions so that respondents choose the answers that have been provided and the analysis method used is Multiple Linear Regression Analysis. The results of this research are that the variables Motivation, Work Discipline, and Learning Organization influence employee performance. Based on the f test results of 0.022, the value of 0.022 is smaller than 0.05, so it can have an influence on employee performance. Increasing high employee performance is very important in a company, because with high employee performance it will be possible to increase employee work productivity. With increased productivity, the company's goals will be achieved automatically. Therefore, a company always tries to improve the performance of its employees, so that the company's goals can be achieved immediately. Factors that can influence performance itself are motivation, employee work discipline, and learning organization.

Zulhendri Zulhendri; Ismail Efendy; Ramadhani Syafitri Nasution

Jurnal Rumpun Ilmu Kesehatan 2024 Pusat Riset dan Inovasi Nasional

There are many factors that influence employee or employee performance at work. that performance is basically influenced by many factors, one of which is work motivation in carrying out tasks. One of the factors that can influence employee performance is work motivation, incentives (compensation), and leadership. The aim of this research is to determine and analyze the influence of leadership style on the performance of medical and non-medical service staff at Tarempa Hospital, Anambas Islands, Riau in 2024. This type of research uses a descriptive analytical survey with a cross-sectional design. The population in this study was all the medical and non-medical service installation staff at Tarempa Regional Hospital, Anambas Islands, Riau, totaling 78 people. While the sample numbered 78 people, this population sampling was carried out with the total population. Data analysis was carried out using univariate, bivariate and multivariate analysis. Based on the results of the chi-square test, it is known that the performance of medical and non-medical service staff has an influence on Militaristic Leadership Style, Paternalistic Leadership Style, Laissirez Fair Leadership Style and Democratic Leadership Style p = 0.000, meaning that there is an influence of Militaristic Leadership Style, Paternalistic Leadership Style, Leadership Style Laissirez Fair and Democratic Leadership Style. on the performance of medical and non-medical service staff. From the results of the multivariate analysis, it is known that the most influential variable in this study is the Democratic Leadership Style variable with an odds ratio (OR) value of 62,850 which predominantly influences medical and non-medical service staff. The conclusion in this research is that the appropriate leadership style applied by medical and non-medical services is a democratic leadership style. This is because based on research results, democratic leadership style is the most dominant influence on the performance of medical and non-medical service staff. It is recommended that medical and non-medical service staff strive to improve the performance of medical and non-medical services through reading and discussion activities and discipline when entering work.    

Novia Asiska Ramadani; Agus Hendrayady; Fitri Kurnianingsih

WISSEN : Jurnal Ilmu Sosial dan Humaniora 2024 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

The importance of managing staff performance in an organization or company, including aspects of discipline and compensation. Staff performance plays an important role in achieving the organization's goals. Work discipline and compensation relationships are very important factors in improving the quality of staff performance. Thus, the problem of non-discipline in the environment of an agency does not continue and can be solved. This study aims to determine the relationship of work discipline on employee performance of Badan Pengelolaan Pajak dan Retribusi Daerah Kota Tanjungpinang, the relationship of compensation on employee performance of Badan Pengelolaan Pajak dan Retribusi Daerah Kota Tanjungpinang, the relationship of work discipline and compensation on employee performance of Badan Pengelolaan Pajak dan Retribusi Kota Tanjungpinang. The research is a associate causality using quantitative methods. The sample of this study is 42 employee of Badan Pengelolaan Pajak dan Retribusi Daerah Kota Tanjungpinang. Data collection uses questionnaires while data analysis techniques use correlation analysis. Based on data analysis, it was concluded that there was no significant relationship between work discipline and staff performance, there was a significant link between staff performance compensation, and there was an important link between employment discipline, and staff performances compensation.