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This study aims to examine the influence of service quality dimensions tangibles, reliability, responsiveness, assurance, and empathy on customer satisfaction at Bank BRI Pandanaran Branch in Semarang. The research integrates service quality theory and the Service-Dominant Logic (SDL) approach as its theoretical foundation. Service quality theory assesses how well the services provided meet customer expectations, while SDL emphasizes that service value is co-created through interaction and collaboration between companies and customers. A quantitative method was employed, using a sample of 41 respondents who are offline customers at BRI Pandanaran. Data were analyzed using multiple linear regression. The results show that overall service quality has a positive and significant effect on customer satisfaction. However, the tangibles and reliability dimensions were not statistically significant. In contrast, empathy, assurance, and especially responsiveness showed significant impacts. These findings support the SDL perspective, highlighting that active customer involvement, along with speed and accuracy in service delivery, are crucial elements in value co-creation, which directly influence customer satisfaction in the banking sector

Deteksi nyeri objektif merupakan tantangan dalam dunia medis, terutama bagi pasien yang tidak mampu mengungkapkan rasa sakit secara verbal. Dengan kemajuan teknologi sensor dan kecerdasan buatan, sistem otomatis untuk mendeteksi nyeri berbasis sinyal fisiologis dan ekspresi wajah mulai dikembangkan. Studi ini bertujuan mengidentifikasi tren, metode, dan kualitas metodologis dari penelitian yang menggunakan database publik seperti BioVid Heat Pain, UNBC-McMaster, dan SenseEmotion dalam pengembangan sistem deteksi nyeri berbasis sensor. Penelitian dilakukan dengan pendekatan Systematic Literature Review (SLR) berdasarkan protokol PRISMA 2020 melalui pencarian artikel di Google Scholar dalam rentang tahun 2015–2024. Setelah seleksi berdasarkan kriteria inklusi dan eksklusi, 26 studi dimasukkan ke dalam sintesis naratif. Data dianalisis berdasarkan jenis sensor, metode algoritma, akurasi, dan ukuran sampel, serta dievaluasi menggunakan pendekatan GRADE. Hasil menunjukkan bahwa BioVid dan UNBC-McMaster adalah database paling sering digunakan, dengan sensor EDA, EMG, dan ekspresi wajah sebagai modalitas dominan. Metode klasifikasi umum mencakup CNN, SVM, dan Random Forest. Studi menyimpulkan bahwa pendekatan multimodal dan deep learning meningkatkan akurasi deteksi nyeri, namun validasi klinis dan perhatian terhadap keragaman demografis masih dibutuhkan.

The younger generation in Indonesia faces significant challenges in the form of an identity crisis and moral degradation due to the increasingly strong influence of other cultures in the era of globalization and the fifth industrial revolution. A pragmatic culture that does not always align with national identity puts pressure on Pancasila principles such as belief in God, humanity, unity, democracy, and social justice. As a result, character education integrated into social studies instruction serves as a tactical tool to reintroduce these fundamental principles to students from an early age. This study, using qualitative methodology and a descriptive design, found that contextualized and project-based social studies instruction not only enhances students' understanding of Pancasila values ​​but also fosters the growth of critical thinking skills, social empathy, reflective attitudes, and a spirit of cooperation. When combined with digital tools like Canva, Taman Siswa's teachings—niteni, niroake, and nambahi—have proven successful in developing students' creativity and enhancing their purpose and enjoyment in learning.

The purpose of this study is to determine the effect of compensation, employee well-being and work motivation as intervening variables on employee performance, this study will test the direct and indirect effects. In this study using quantitative research methods. The number of samples used in this study totalled 112 respondents. By using saturated sampling technique where the entire population is sampled. By using Smart PLS version 3, the analysis results show that 1) compensation has a significant effect on employee well being 2) compensation has a significant effect on work motivation 3) compensation has a significant effect on employee performance 4) employee well being has a significant effect on employee performance 5) work motivation has a significant effect on employee performance 6) compensation mediates the effect of employee well being on employee performance 7) compensation mediates the effect of work motivation on employee performance.

Penelitian ini bertujuan untuk menganalisis pengaruh kepuasan konsumen dan variasi barang dagangan terhadap kinerja pedagang baik secara langsung maupun tidak langsung melalui inovasi pada pedagang di objek pantai Widuri Pemalang. Populasi yang digunakan pada penelitian ini adalah pembeli yang ada di Pantai Widuri Kabupaten Pemalang dengan jumlah 129 responden, pengambilan sampel dengan menggunakan rumus slovin, maka jumlah sampel yang digunakan sebanyak 98 responden. Sumber data yang digunakan data primer, dengan metode pengumpulan data kuesioner. Teknik analisis yang digunakan adalah Partial Least Square. Hasil penelitian menunjukkan bahwa kepuasan konsumen dan variasi barang daganangn  berpengaruh positif dan signifikan terhadap kinerja pedagang. Kepuasan konsumen dan variasi barang daganangn  berpengaruh positif dan signifikan terhadap inovasi.

Penelitian ini bertujuan untuk menganalisis peran kompetensi dan lingkungan kerja terhadap kinerja pegawai baik secara langsung maupun tidak langsung pada Pegawai Dinas Perikanan Kabupaten Pemalang. Populasi yang digunakan pada penelitian ini adalah pegawai yang bekerja di Pegawai Dinas Perikanan Kabupaten Pemalang dengan jumlah 69 pegawai, dengan Penelitian ini populasi dan sampel jenuh yang diambil adalah seluruh  pegawai Dinas Perikanan Kabupaten Pemalang yang jumlah populasi sebanyak 69 responden yang akan dijadikan sampel jenuh dalam penelitian ini.  (Sugiyono, 2017) berpendapat bahwa sampel jenuh adalah teknik pemilihan sampael apabila semua anggota populasi dijadikan sampel. Teknik pengambilan samaple dalam penelitian ini menggunakan teknik sampel jenuh, dimana semua populasi dalam penelitian ini dijadikan sampel.Teknik analisis yang digunakan adalah Partial Least Square. Hasil penelitian menunjukkan bahwa kompetensi berpengaruh positif dan signifikan terhadap kinerja pegawai, lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai. Kompetensi berpengaruh positif dan signifikan terhadap motivasi kerja. Lingkungan kerja berpengaruh positif dan signifikan terhadap motivasi kerja. Hasil uji mediasi menunjukkan bahwa motivasi kerja dapat memediasi pengaruh kompetensi terhadap kinerja pegawai, dan motivasi kerja dapat memediasi pengaruh lingkungan kerja terhadap kinerja pegawai

Penelitian ini bertujuan untuk menganalisis pengaruh pengembangan karir, budaya kerja organisasi dan kepuasan konsumen terhadap kinerja pegawai baik secara langsung maupun tidak langsung melalui perilaku kerja inovatif pada Pegawai Sekretariat Daerah Kabupaten Pekalongan. Populasi yang digunakan pada penelitian ini adalah pegawai yang bekerja di Pegawai Sekretariat Daerah Kabupaten Pekalongan dengan jumlah 150 orang pegawai, dengan teknik pengambilan sampel dengan menggunakan rumus slovin, maka jumlah sampel yang digunakan sebanyak 110 responden. Sumber data yang digunakan data primer, dengan metode pengumpulan data kuesioner. Teknik analisis yang digunakan adalah Partial Least Square. Hasil penelitian menunjukkan bahwa pengembangan karir dan budaya kerja berpengaruh positif dan gignifikan terhadap kinerja pegawai. Pengembangan karir dan budaya kerja berpengaruh positif dan signifikan terhadap kepuasan kerja.

Penelitian ini bertujuan untuk menganalisis pengaruh motivasi berprestasi dan pembelajaran organisasi terhadap kinerja pegawai baik secara langsung maupun tidak langsung melalui perilaku kerja inovatif pada pegawai Kecamatan Pemalang. Populasi yang digunakan dalam penelitian ini adalah seluruh pegawai yang bekerja di Kecamatan Pemalang yang berjumlah 93 pegawai. Dengan teknik pengambilan sampel menggunakan metode sensus atau sampel jenuh, jumlah sampel yang digunakan sebanyak 93 responden. Sumber data yang digunakan adalah data primer, dengan metode pengumpulan data kuesioner. Teknik analisis yang digunakan adalah Partial Least Square. Hasil penelitian menunjukkan bahwa motivasi berprestasi berpengaruh positif dan signifikan terhadap kinerja pegawai, pembelajaran organisasi berpengaruh positif dan signifikan terhadap kinerja pegawai. Motivasi berprestasi berpengaruh positif dan signifikan terhadap perilaku kerja inovatif, pembelajaran organisasi berpengaruh positif dan signifikan terhadap perilaku kerja inovatif. Perilaku kerja inovatif berpengaruh positif dan signifikan terhadap kinerja karyawan. Hasil uji mediasi menunjukkan bahwa perilaku kerja inovatif dapat memediasi pengaruh motivasi berprestasi terhadap kinerja pegawai, dan perilaku kerja inovatif dapat memediasi pengaruh pembelajaran organisasi terhadap kinerja pegawai.  

Penelitian ini bertujuan untuk menganalisis pengaruh disiplin kerja dan pelatihan terhadap kinerja pegawai baik secara langsung maupun tidak langsung melalui kepuasan kerja pada pegawai Kesehatan RSUD Kajen Kabupaten Pekalongan. Populasi yang digunakan pada penelitian ini adalah pegawai yang bekerja di RSUD Kajen Kabupaten Pekalongan dengan jumlah 215 orang pegawai, dengan teknik pengambilan sampel dengan menggunakan rumus slovin, maka jumlah sampel yang digunakan sebanyak 140 responden. Sumber data yang digunakan data primer, dengan metode pengumpulan data kuesioner. Teknik analisis yang digunakan adalah Analisis Linier Berganda. Hasil penelitian menunjukkan bahwa disiplin kerja berpengaruh positif dan signifikan terhadap kinerja pegawai, pelatihan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai. Disiplin kerja berpengaruh positif dan signifikan terhadap kepuasan kerja, pelatihan kerja berpengaruh positif dan signifikan terhadap kepuasan kerja. Kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai. Hasil uji mediasi menunjukkan bahwa kepuasan kerja dapat memediasi pengaruh disiplin kerja terhadap kinerja pegawai, dan kepuasan kerja dapat memediasi pengaruh pelatihan kerja terhadap kinerja pegawai.

Penelitian ini bertujuan untuk menguji pengaruh employee engagement dan motivasi intrinsik terhadap kinerja pegawai, dan menguji employee engagement dan motivasi intrinsik terhadap pembelajaran organisasi, serta menguji employee engagement dan motivasi intrinsik terhadap kinerja pegawai melalui pembelajaran organisasi. Populasi yang digunakan dalam penelitian ini adalah 84 pegawai Pasar Randudongkal Kabupaten Pemalang. Teknik analisis data yang digunakan dalam penelitian adalah analisis deskriptif dan inferensial. Pengujian 7 hipotesis menggunakan Structural Equation Modelling Partial Least Square (PLS). Hasil penelitian menunjukkan terdapat pengaruh positif dan signifikan employee engagement terhadap kinerja pegawai, motivasi intrinsik berpengaruh positif dan signifikan terhadap kinerja pegawai, employee engagement pengaruh positif dan signifikan terhadap pembelajaran organisasi, motivasi intrinsik berpengaruh positif dan signifikan terhadap pembelajaran organisasi, employee engagement berpengaruh positif dan signifikan terhadap kinerja pegawai melalui pembelajaran organisasi, motivasi intrinsik berpengaruh positif dan signifikan terhadap kinerja pegawai melalui pembelajaran organisasi.

Penelitian ini bertujuan untuk menganalisis pengaruh perceived organization support dan motivasi intrinsik terhadap kinerja pegawai baik secara langsung maupun tidak langsung melalui perilaku inovasi pada pegawai Dinas Pekerjaan Umum dan Tata Ruang Kabupaten Pemalang. Populasi yang digunakan pada penelitian ini adalah seluruh pegawai yang bekerja di Kelurahan Kecamatan Pemalang dengan jumlah 160orang pegawai, dengan teknik pengambilan sampel dengan menggunakan sampel yang benar-benar representatif (dapat mewakili),  untuk menentukan besarnya sampel yang diambil dari populasi peneliti menggunakan rumus yang dikemukakan oleh slovin, maka jumlah sampel yang digunakan sebanyak 114 responden. Sumber data yang digunakan data primer, dengan metode pengumpulan data kuesioner. Teknik analisis yang digunakan adalah analisis linier berganda. Hasil penelitian menunjukkan bahwa perceived organization support berpengaruh positif dan signifikan terhadap kinerja pegawai, motivasi intrinsik berpengaruh positif dan signifikan terhadap kinerja pegawai. Perceived organization support berpengaruh positif dan signifikan terhadap perilaku inovasi, motivasi intrinsik berpengaruh positif dan signifikan terhadap perilaku inovasi. Hasil uji mediasi menunjukkan bahwa perilaku inovasi dapat memediasi pengaruh perceived organization support terhadap kinerja pegawai, dan perilaku inovasi dapat memediasi pengaruh motivasi intrinsik terhadap kinerja pegawai.

Penelitian ini bertujuan untuk menemukan bukti empiris reaksi investor pasar modal Indonesia terhadap peristiwa pengumuman pelantikan Presiden dan Wakil Presiden tahun 2024. Populasi penelitian ini adalah saham-saham yang konsisten terdaftar dalam indeks LQ 45 selama periode penelitian. Data yang digunakan adalah data sekunder berupa harga penutupan saham harian dan IHSG. Uji statistik yang digunakan untuk menguji hipotesis adalah one samples t-test dan paired samples t test. Hasil perhitungan one samples t-test menunjukkan bahwa tidak terdapat rerata return tidak normal positif yang signifikan di sekitar tanggal peristiwa, yang berarti investor tidak merespon peristiwa pengumuman pelantikan Presiden dan Wakil Presiden tahun 2024. Hasil uji paired samples t test membuktikan bahwa tidak terdapat perbedaan yang signifikan rerata return tidak normal maupun rerata trading volume activity antara sebelum dan setelah peristiwa.

Urban space limitations and community economic empowerment needs present complex challenges in Corporate Social Responsibility (CSR) implementation in densely populated areas. This study aims to analyze the effectiveness of MSME empowerment programs through optimizing narrow alleys into productive economic centers in Duren Tiga Village, South Jakarta. Using mixed methods research with sequential explanatory design and CIPP evaluation model, the study involved 9 assisted MSMEs, PT PLN Puslitbang management, and related stakeholders during August 2024-July 2025 period. Results show that transformation of 200 m² narrow alley into Café Mini Forest successfully increased average MSME turnover by 67.9% and halal certification achievement by 88.9%. The program integrates "go global, go digital, go green" approach with multi-stakeholder partnership model contributing to SDGs 1, 8, 12, and 17. Spatial optimization innovation creates economic multiplier effects through 250% foot traffic increase and cost-efficient shared facilities. This model proves that community empowerment-based CSR can transform limited spaces into sustainable economic ecosystems, offering a replicable framework for similar urban empowerment programs.

The objective of this investigation is to describe the semiotics of the ornaments found on the traditional Karo house known as Siwaluh Jabu in the cultural village of Lingga. A descriptive-qualitative method was employed in this study. The theoretical framework was based on the semiotic theory of Charles Sanders Peirce. The data were collected through observation, interviews, and documentation. The primary data consist of ornaments located on the exterior parts of the Siwaluh Jabu house. The investigation was conducted in the cultural village of Lingga, located in the Karo Regency, North Sumatra. The findings reveal the presence of various ornaments on the Siwaluh Jabu house, including: (1) buffalo horn, (2) Kudin Taneh, (3) Lumut-Lumut Lawit, (4) Ipen-ipen, (5) Pengret-ret, (6) Pantil Manggis, (7) Bunga Bincole, (8) Pucuk Merbung, (9) Embun Sikawiten, (10) Bindu Matagah, (11) Tapak Raja Sulaiman, (12) Cimba Lau Tutup Dadu, (13) Bindu Matogoh, (14) Teger Tudung, (15) Dapur-dapur, (16) Cuping-cuping, and (17) Taruk-taruk. Each ornament is imbued with symbolic meaning, which is closely connected to the culture, religion, and social structure of the Karo community.

The study presents a comprehensive framework for optimizing customer retention budget by integrating clustering, classification, and mathematical optimization techniques. The study begins with the IBM Telco dataset, which is prepared through data cleansing, encoding, and scaling.  In the preliminary phase, customer segmentation is performed using K-Means clustering, with k = 3 and k = 4 identified as optimal based on the elbow method and Silhouette score. The configurations produced three (Premium, Standard, Low) and four (Premium, Standard Plus, Standard, Low) customer segments based on purchase preferences, which served as input features for churn prediction. In the second phase, the dataset was divided into training and test sets in an 80:20 ratio, followed by data balancing using the Synthetic Minority Over-sampling Technique (SMOTE) and Edited Nearest Neighbors (ENN). Multiple classification algorithms were evaluated, including Naive Bayes (NB), Random Forest (RF), Categorical Boosting (CatBoost), Light Gradient Boosting Machine (LightGBM), Extreme Gradient Boosting (XGBoost), Gradient Boosting (GB), Support Vector Machine (SVM), Logistic Regression (LR), K-Nearest Neighbors (KNN), and Multi-Layer Perceptron (MLP) using F1-score as the performance metric. CatBoost and LightGBM, with k values of 3 and 4, respectively, were the highest-performing classification models, with only minimal differences in performance.    Ultimately, customer segmentation established customer prioritization, whereas churn prediction assessed customer churn likelihood. Four distinct configurations were assessed utilizing mixed-integer linear programming (MILP) to optimise retention budget allocation within uniform budget constraints, discount amounts, and churn thresholds. In both the k=3 and k=4 scenarios, CatBoost surpassed LightGBM, with CatBoost at K=3 effectively discounting 66% of at-risk consumers across all three segments, hence improving the intervention's efficacy and budget allocation, making it the ideal choice for maximizing customer retention. The results demonstrate the importance of segmentation in enhancing retention budgeting and budget optimization, particularly concerning parameter sensitivity.

Tuberculosis (TB) is a chronic infectious disease caused by Mycobacterium tuberculosis, transmitted via droplets from coughing or sneezing. TB mainly affects the lungs but may spread to other organs (Extrapulmonary TB). In the Puskesmas working area, 166 TB cases were recorded. This activity aimed to increase the number of recipients of Tuberculosis Preventive Therapy (TPT) among individuals with close contact history. Problem identification used Blum’s Paradigm, with data collected through a mini survey. Priority issues were determined using the non-scoring Delphi method, and root causes were analyzed via a Fishbone diagram. Evaluation applied the PDCA cycle and systems approach. Lifestyle factors were identified as the main contributor to low TPT coverage. After implementing counseling as an intervention, results showed positive outcomes: 50% of residents and 71% of health cadres experienced improved knowledge. The intervention is considered successful and is expected to enhance TPT coverage sustainably.

According to WHO (2015), TT immunization coverage in Africa reached 50%, with TT2 at 60%. In Indonesia, the Making Pregnancy Safer (MPS) program set a target of 95% Antenatal Care (K1) coverage, including TT2 by 2019. Puskesmas data in 2016 showed K1 coverage of 880 with TT1 at 27 (3.1%), and K4 at 739 with TT2 at 64 (8.6%). This study aims to assess premarital knowledge of TT immunization based on age, education, and occupation. Using a descriptive design and total sampling, 32 respondents were involved. Results showed most were under 20 years old (41%), had junior high school education (25%), and worked as entrepreneurs (19%). The lowest knowledge level was found among respondents with primary education (19%) and farmers (3%). It is recommended that midwives at Puskesmas Bestari intensify education to improve premarital knowledge about TT immunization.

Conjunctivitis is an inflammation of the conjunctiva commonly affecting individuals of all ages. In Indonesia, its rising prevalence raises concerns due to its impact on quality of life and potential for community transmission. This program aimed to improve public awareness and prevention of conjunctivitis, particularly in the Puskesmas area. Cause analysis was conducted using Blum’s Paradigm, with data collected via a mini-survey. Problem prioritization applied the non-scoring Delphi method, and root causes were identified using a fishbone diagram. The intervention focused on health education and proper handwashing demonstrations. Evaluation was conducted using the PDCA (Plan-Do-Check-Act) cycle and a continuous monitoring system. Results showed an increase in post-test scores following education sessions, indicating improved community understanding of proper hand hygiene to prevent conjunctivitis transmission. The initiative is expected to continue as part of community health promotion and prevention efforts.

The development of digital technology has significantly changed students’ lives, especially in learning and entertainment activities. However, the high intensity of using electronic devices such as smartphones, tablets, and computers has increased the amount of time spent in front of screens (screen time). Excessive screen time has adverse effects on eye health (e.g., dry and tired eyes), disrupts sleep patterns due to blue light exposure, and reduces students' concentration in learning. This community service program aimed to raise students' awareness and knowledge regarding the negative impact of prolonged screen time and provide education on mitigation strategies, such as the 20-20-20 rule, screen time limitations, and healthy sleep routines. The program was conducted through educational outreach and interactive discussions involving 88 students from grades X and XI at SMA Negeri 1 Tomohon in May 2025. Evaluation was carried out using pre-tests and post-tests along with feedback questionnaires. The results showed a significant improvement in students’ understanding of screen time risks and how to manage it. Participants also demonstrated high enthusiasm, as reflected in active involvement during Q&A sessions and their adoption of the tips provided. This program is expected to be the first step in fostering healthy digital habits among students.

Pregnant women's lack of understanding of the importance of antenatal care (ANC) can negatively impact fetal development. The use of ultrasound technology during ANC examinations can provide a more accurate picture of fetal condition. Ultrasound can determine whether the fetus' size is within normal limits, the number of fetuses, the volume of amniotic fluid, the position of the placenta, and whether the fetus' weight is appropriate, larger, or smaller than the gestational age. Objective: To increase pregnant women's knowledge of the importance of ANC examinations and to evaluate fetal condition by providing free ultrasound services. Methods: To conduct outreach activities, including free ultrasound examinations. This activity involved 22 pregnant women from the community surrounding the service location. Results: After the implementation, participants' knowledge test scores increased. The outreach program ran smoothly and participants were very enthusiastic, as evidenced by the many questions asked. All participants participated in the free ultrasound examinations, which showed healthy and normal fetal condition. Conclusion: This outreach program was effective in increasing pregnant women's understanding of the importance of ANC examinations, while the free ultrasound examinations helped confirm fetal health. All participants participated enthusiastically in the activity, and the benefits were felt by all parties involved..