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Aris Krisdiyanto; Kemmala Dewi; Moh .Arif Wijayanto

Jurnal Teknik Sipil 2022 Faculty Of Engineering University 17 August 1945 Semarang

Metode perhitungan merupakan salah satu faktor dalam mendesain tebal perkerasan lentur jalan baru. Ada beberapa metode mendesain tebal perkerasan lentur jalan, namun untuk penelitian ini digunakan dua metode mendesain tebal perkerasan lentur yaitu metode yang disediakan oleh American Association of State Highway Traffic Officials (AASHTO) dan metode untuk Indonesia sendiri ditetapkan oleh Kementerian Pekerjaan Umum melalui Direktorat Jendral Bina Marga. Kedua metode tersebut memiliki parameter-parameter data yang sama yaitu beban lalu lintas, CBR tanah dasar, R, ZR, S0, IP0, IPt, ΔPsi, koefisien drainase dan material lapis perkerasan. Akan tetapi kedua metode ini memiliki perbedaan dalam teknis perhitungan tebal perkerasan lentur jalan. Hasil yang didapat berupa perbedaan tebal perkerasan lentur dimana metode AASHTO 1993 mendapatkan nilai tebal perkerasan yaitu: lapis permukaan (Laston MS 590) 5 cm, lapis pondasi atas (Agregat Kelas A) 15 cm, lapis pondasi bawah (Sirtu Kelas B) 15 cm. Sedangkan untuk metode Bina Marga 2017 mendapatkan nilai tebal perkerasan yaitu: AC-WC 5 cm, AC-BC 6 cm, AC Base 16 cm, CTB 15 cm dan lapis pondasi Agregat Kelas A 15 cm. Dengan hasil tebal perkerasan lentur yang berbeda, didapatkan juga perbedaan biaya Rencana Anggaran Biaya, dimana metode AASHTO 1993 mengeluarkan biaya sebesar Rp 23.796.382.000,00 sedangkan metode Bina Marga 2017 mengeluarkan biaya sebesar Rp 51.289.817.000,00. Selisih dari kedua metode tersebut adalah Rp 27.493.435.000,00.

Adit Priyo Santoso

Jurnal Teknik Sipil 2022 Faculty Of Engineering University 17 August 1945 Semarang

. Keberhasilan suatu proyek menuntut adanya pelaksanaan manajemen secara baik. Pelaksanaan manageman yang baik dapat mengurangi resiko terjadinya keterlambatan dan pembengkakan  biaya proyek. Untuk mengatasi permasalahan tersebut diperlukan analisis perhitungan waktu dan biaya pekerjaan galian tanah. Analisis tersebut berfungsi untuk mengetahui  apakah dana  sisa  proyek  masih  mencukupi atau  tidak,  berapa  besar perkiraan  biaya  untuk  menyelesaikan proyek  maupun  berapa  besar  proyeksi keterlambatan pada akhir proyek. Berdasarkan hasil analisis diketahaui bahwa waktu pelaksanaan untuk menggali sedimentasi sungai Juwana yang diangkut sejauh 1 km membutuhkan waktu selama 276 hari kerja, sementara yang dibuang sejauh 3 km dan 5 km membutuhkan waktu selama 282 hari kerja. Alat berat yang dioperasikan memerlukan 23 unit excavator, untuk yang diangkut 1 km diperlukan 5 unit excavator dan 10 unit dump truk. Sementara untuk yang diangkut 3 km membutuhkan 8 unit excavator dan 23 unit dump truck. Untuk yang dibuang sejauh 5 km dibutuhkan 3 unit excavator dan 13 unit dump truk. Terdapat perbedaan anggaran yang dihasilkan dari analisis sewa dan anggaran yang diajukan dalam pelaksanaan proyek, RAB proyek Rp. 28.548.548.161 hasil analisis sewa 25.267.470.000 jadi terdapat surplus sebesar Rp. 3.281.078.161

Muhammad Maulana Akbar Sidiq

Jurnal Teknik Sipil 2022 Faculty Of Engineering University 17 August 1945 Semarang

. Pekerjaan proyek konstruksi yang cukup besar dituntut untuk selesai dengan waktu yang terbatas. Hal ini tidak dapat dihindari lagi setelah pemanfaatan tenaga manusia dengan alat konvensional sudah tidak efisien. Penggunaan alat berat merupakan solusi yang tepat untuk menyeleseikan pekerjaan pada proyek yang sedang berlangsung. Sehingga alat berat merupakan alat bantu bagi manusia untuk menyelesaikan suatu proyek pembangunan seperti gedung, jembatan, bendungan, jalan dan lain-lain. Proses penelitian dimulai dengan tinjauan pustaka yang bertujuan untuk mengatahui informasi dan data mengenai teori-teori yang berkaitan dengan pokok permasalahan yang diperoleh dari literatur, jurnal, buku dan media cetak lainnya. Pada kasus analisis yang dilakukan di proyek pembangunan gedung fakultas teknologi informasi UII Yogyakarta, maka dapat disimpulkan bahwa kombinasi alat berat yang direkomendasikan untuk pekerjaan galian dan timbunan pada proyek pembangunan Gedung Fakultas Teknologi Informasi UII yang paling efisien dari segi waktu dan biaya adalah alternatif 3 yang terdiri dari 3 unit excavator Komatsu PC300-8, 3 unit wheel loader WA380-3 dan 14 unit dump truck dengan kapasitas 7 m3. Pekerjaan ini dapat diselesaikan 100 % dengan waktu 488 jam (64 hari dengan perhitungan 7 jam kerja alat ) , dengan biaya total yang dibutuhkan Rp.589.783.400,00, dengan menggunakan alternatif 3 ini waktu pekerjaan dapat dipercepat selama 119,63 jam (-19,69 %) dan dapat menghemat biaya sebesar Rp.75.248.100,00 (-11,31 %) terhadap kondisi asli di lapangan.

Sarwo Nugroho; Sarwo Nugroho; Agus Waryanto

JURNAL ILMIAH KOMPUTER GRAFIS 2022 UNIVERSITAS STEKOM

Penelitian ini bertujuan untuk memahami bagaimana masyarakat terlibat dengan seni di era selfie, perangkat digital, dan media sosial. Ini mengkaji pengalaman penonton pameran seni, di mana pengunjung didorong untuk menggunakan media sosial untuk berbagi pengalaman seni mereka, untuk memahami bagaimana pendekatan semacam itu dapat mengubah sifat keterlibatan pengunjung dengan seni. Bisa dibilang, selfie yang diambil di ruang seni memperkaya pengalaman dan keterlibatan pengunjung dengan seni dan berfungsi sebagai alat pemasaran bersama, memberdayakan, dan otentik untuk museum. Data untuk penelitian ini dikumpulkan melalui observasi non partisipan (etnografi) dan netnografi di Museum Lawang Sewu Semarang. Hasil penelitian menunjukkan bahwa alih-alih mempromosikan pelepasan dari karya seni, selfie di ruang seni menjadi "keterikatan materi - diskursif jaringan" yang memberdayakan konsumen seni untuk bersama-sama menciptakan nilai dan organisasi seni untuk mengurangi jarak antar konsumen dan mereproduksi keaslian ikonik dari karya seni. karya seni di ruang maya. Artikel ini berkontribusi pada teori selfie dengan mengatasi pandangan tradisional tentang selfie sebagai manifestasi ekspresi diri narsistik. Sebaliknya, dalam mempromosikan interpretasi selfie sebagai sarana pemberdayaan dan demokratisasi yang digunakan oleh konsumen seni untuk mengembangkan narasi dan proyek identitas dalam konteks seperti museum di mana secara tradisional pengembangan narasi adalah karakter elit. Kontribusi lebih lanjut yang diberikan oleh penelitian ini berasal dari identifikasi kelompok pengunjung (yaitu, pelari realitas, pecinta seni, photoholics, dan pecinta selfie), ditempatkan pada kontinum nilai co-creation, yang perlu disadari oleh administrator seni sebagai memasuki era konsumsi seni yang lebih dinamis. Dengan menguraikan implikasi manajerial, penelitian ini memberikan refleksi awal tentang bagaimana manajer seni dapat menavigasi era yang muncul dari selfie .   Keywords: Selfie, Media Sosial, Interpretas

Yuni Artati

Innovation, Theory & Practice Management Journal 2022 Universitas 17 Agustus 1945 Semarang

This study aims to analyze the influence of career development and extrinsic motivation on job satisfaction. In addition, this study also aims to analyze the influence of mediating variables of job satisfaction on the relationship between career development and extrinsic motivation on organizational commitment. The types of data used are primary data and secondary data. The sample is 101 employees. The data collection method used is a questionnaire. The analysis technique used is Path Analysis. The results of the study show that: Career development affects job satisfaction; Extrinsic motivation affects job satisfaction; Job satisfaction affects organizational commitment; Career development affects organizational commitment; Extrinsic motivation affects organizational commitment; Career development affects organizational commitment with job satisfaction as a mediator; Extrinsic motivation affects organizational commitment with job satisfaction as a mediator.             

Choerul Anwar Badruttamam

Tabsyir: Jurnal Dakwah dan Sosial Humaniora 2022 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Considering the importance of Qur’an purpose in guiding and directing human life, so learning to read, understand and live Qur’an and then practice it in daily life is an obligation for every muslim. To grow love in learning Qur'an requires innovation in learning Qur'an. As is the case in this study which aims to determine the implementation of a method in learning Qur'an, the method is the Integrated Ilman Wa Ruuhan method. Researcher used a type of qualitative research with used a qualitative descriptive approach. Data collection was carried out using in-depth interview techniques, participant observation and documentation, with data sources obtained from school principals and Qur'an teachers at SDIT Permata Kraksaan Probolinggo. In this study, SDIT Permata Kraksaan Probolinggo changed the Qur'an learning method with a new method, namely the Integrated Ilman Wa Ruuhan method, which in this method not only applied ‘Ilman (scientific) Qur'an learning but also Ruuhan  (spirituality) applied. The research results obtained that the implementation of the Integrated Ilman Wa Ruuhan method in the process of teaching and learning the Qur'an at SDIT Permata Kraksaan Probolinggo has been effective, with the Qur'an learning process not only ‘Ilman (scientific) which is applied in learning Qur'an but also with Ruuhan (spirituality). So by using the Integrated Ilman Wa Ruuhan method, a feeling of love and desire to become an Expert of the Qur'an is created. Because as Qur'an teachers we don't just come to teach, take attendance and give grades, but how do teachers have a high Ruhaniyah Qur'aniyah so that it can be applied to students.

Wachidatus Sa’adah

JURNAL RISET RUMPUN ILMU HEWANI 2022 Pusat riset dan Inovasi Nasional

Komoditas ikan merupakan salah satu bahan baku maupun menu makanan utama sebagai pengganti protein hewani yang mempunyai gizi tinggi. Dalam rangka pemenuhan gizi, maka dipilihlah komoditas ikan lele, dengan alasan bahwa lele merupakan salah satu komoditas unggulan air tawar yang penting dalam rangka pemenuhan gizi masyarakat dan harganya terjangkau untuk semua lapisan masyarakat, sehingga memiliki serapan pasar yang tinggi. Dalam rangka mendukung hal tersebut maka salah satu upaya yang dapat dilakukan adalah dengan pengembangan usaha perikanan budidaya ikan lele. Salah satu daerah yang mempunyai potensi dalam subsektor perikanan budidaya ikan lele adalah di Kabupaten Lamongan tepatnya di Desa Kemlagigede Kecamatan Turi. Tujuan dari penelitian ini adalah untuk mengetahui feasibility study usaha budidaya pembesaran ikan lele dalam karamba di pokdakan “Petani Sukses” di Desa Kemlagigede Kecamatan Turi Kabupaten Lamongan. Metode penelitian yang dilakukan adalah penelitian dengan pendekatan kuantitatif. Hasil penelitian bahwa pendapatan per tahun adalah Rp20.529.450.000, kemudian R/C rationya adalah 5,48, dan BEP nya adalah Rp412.340.457.  

Wahju Wibowo; Imam Nuryanto

EBISNIS : JURNAL ILMIAH EKONOMI DAN BISNIS 2022 LPPM Universitas Sains dan Teknologi Komputer

Measurement of customer satisfaction is something that should be done by a public service organization periodically, improving performance on the right attributes will have a positive impact, namely increasing satisfaction of public service users. This study aims to measure customer satisfaction of public service users by integrating the servqual model and the cartesian diagram model. The analysis tool uses SPSS, with a sample of 121 respondents. The results showed that the quality of public services at the Shipping Polytechnic of North Sulawesi was good, at an average performance score of 8.79 from the rating scale range, and was able to satisfy the expectations of service users. The main dimensions that must be improved immediately are reliability, assurance and tangible. At the attribute of service requirements information, service completion time period information and service supporting infrastructure facilities. With the findings of this study, it is hoped that public services can be improved and the attributes of services that are already good can be maintained.

Fathorrahman Fathorrahman; Dairani Dairani; Ahmad Yunus

Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora 2022 Pusat Riset dan Inovasi Nasional

Pengadaan barang dan jasa di pemerintahan desa menjadi kegiatan yang rutin dalam setiap tahun anggaran. Kegitan rutinan yang diselenggrakan untuk segala kegiata pemerintahan di pemerintahan desa menjadi sangat urgen karena berbagai faktor. Salah satunya karena pagu anggaran dari APBN 2022 sangatlah besar. Pagu anggaran tersebut sebesar enam puluh delapan triluin (Rp 68 triliun). Dari pagu tersebut, terdapat porsi besar untuk kegiatan pengadaan barang dan jasa di pemerintahan desa. Adapun rumusan masalah dalam penelitian ini hendak mengkaji bagaimana konsep atau aspek hukum pengadaan barang dan jasa di pemerintahan desa. Metode yang digunakan adalah yuridis normatif. Dari penelitian ini, dapat diperoleh kesimpulan bahwa pengadaan barang dan jasa di pemerintahan desa berbeda dengan pengadaan barang dan jasa di pemerintahan seca umum. Dikecualikannnya pengadaan tersebut tentu meiliki implikasi hukum yang berbeda pula sehingga perlu dilakukan penelitian yang mendalam supaya para pemangku kebijakan di tingkat pemerintahan desa, tidak terjebak pada kasus-kasus hukum di kemudian hari.    

Asiah Sanyah Hasanah Simanjuntak; Yuliza Chintia

Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora 2022 Pusat Riset dan Inovasi Nasional

Local wisdom atau disebut dengan kearifan lokal yang merupakan cara atau suatu kegitan yang sedang di lakukan masyarakat pada daerah tertentu mengenai suatu pemahahan yang sangat mendalam mengenai suatu pengetahuan mengenai bagaimana asal mula dari suatu tempat tinggal yang sedang di tempati sekitar dan memiliki perkembangan Local wisdom atau kearifan lokal adalah cara atau praktik yang dilakukan masyarakat di daerah tertentu tentang pemahaman mendalam mereka yang berasal dari lingkungan sekitar dan dikembangkan oleh warga setempat secara turun temurun. Kearifan local muncul dari dalam mereka sendiri dan dikembangkan selama beberapa generasi dan tertanam dalam diri masyarakat. Kearifan local merupakan warisan nenek moyang yang menyatu dengan religi, budaya dan adat istiadat.namun sekaran kearifan local sudah mulai memudar karena masyarakat modern menganggap bahwa kehidupan modern lebih baik. Oleh karena iitu literatur ini bertujuan untuk memberikan wawasan tentang kearifan lokal. Metode yang digunakan yaitu sistematik literature review yang didapat dari hasil review dari beberapa sumber artikel.

Muhibbudin Muhibbudin; Mujamil Qomar; Abd. Aziz

International Journal of Education and Literature 2022 Lembaga Pengembangan Kinerja Dosen

The research in this dissertation is motivated by the phenomenon of the development of quality educational institutions that have a good process to create high student achievement, design a good curriculum taught by qualified teachers and good products as evidenced by the students being able to compete with superior schools. inside and outside the city so that, with a good process, Madrasa are no longer underestimated and even become the community's main choice of superior schools. The research approach uses qualitative methods. Data collection techniques are participant observation, in-depth interviews and documentation. The data analysis techniques used are 1) single case data analysis, 2) cross-site analysis. From the results of this study, it can be concluded that: ( 1) The formulation of the madrasa principal's strategy in developing students' talents and interests at MTsN 3 Nganjuk and MTsN 2 Kediri City is carried out by : formulating the vision and mission of the madrasa, determining the goals of planning for the development of student talents and interests that have been carried out by the madrasa, mapping talents and interests based on abilities and fields of study . Recruitment of basic education students with implementation of strict selection assessment taking into account several assessments, namely the recruitment of the academic path through with report cards and Olympics. Non-academic selection recruitment is seen from the results of students' memorization of the Koran, sports, arts and so on . (2) The implementation of the madrasa principal's strategy in developing students' talents and interests at MTsN 3 Nganjuk and MTsN 2 Kediri City is carried out by: 1) Programs of extracurricular activities provided for all students according to their potential, interests, talents, and abilities, so that students can develop maximally. 2) Supporting activities through routine and spontaneous activities that are carried out optimally can develop students' talents and interests.

Dairani Dairani; Fathorrahman Fathorrahman; Faradilla Mutiara Nisa

Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora 2022 Pusat Riset dan Inovasi Nasional

Kasus korupsi di Indonesia kian hari semakin meningkat, dikutip pada Suarajakarta.id menyatakan bahwa  korupsi di Indonesia semakin memburuk hingga mencapai 58%  Hal tersebut menjadikan lambat tahun korupsi sebagai budaya di Indonesia dan akan sulit untuk diberantas. Dalam artikel ini akan membahas pengimplementasian pendidikan anti korupsi melalui program pusat edukasi antikorupsi di Sekolah Dasar. Dalam program pusat edukasi antikorupsi yang disediakan oleh pemerintah ini kepada sekolah dinilai cukup efektif dalam membantu pendidik melaksanakan pendidikan anti korupsi. Dengan adanya pendidikan anti korupsi melalui program ini diharapkan dapat menciptakan manusia yang memiliki akhlak yang baik, pengetahuan yang luas, kesadaran pada diri sendiri akan buruknya melakukan tindakan korupsi.  

Jogatama Purhita, Edy; Silvi Rahmawati, Auliya; Hamdanu Budi Nurmana Slamet , Ayyub; Edy

JURNAL ILMIAH KOMPUTER GRAFIS 2022 UNIVERSITAS STEKOM

The Boyolali Regional Library is a means of supporting public education organized by the Government of Boyolali Regency, Central Java. It is necessary to design promotional media and library information in order to increase public interest in coming and getting to know the complete library facilities. This research designs multimedia in the form of 2D digital motion graphic video as a promotional media for the Boyolali regional library. The method used is the Holistic Multimedia Development Model (HMDM) development model whose multimedia development stage considers the guiding aspects of multimedia quality. The results of the media expert and material expert validation test with a score of 85% and 90%, respectively. While in the user test, the positive response was 86%. So that the results of multimedia design are in the very good category and in line with expectations.

Nugroho, Setiyo Adi; Hadi, Andik Prakasa; Rudjiono, Rudjiono; Zainudin, Ahmad

JURNAL ILMIAH KOMPUTER GRAFIS 2022 UNIVERSITAS STEKOM

The advances in mobile technology have created a new learning method known as mobile learning technology or mobile learning. This method utilizes the use of smartphones which have become part of the daily life of people of all ages and levels of education. in this mobile learning ,android platform is selected. The reason for choosing android is that it is the most popular mobile OS. This learning is designed to run on Android with the aim that it can be used easily and can be run at any time as long as you carry an Android cellphone and there is an internet connection. This application is addressed to the Persatuan pemuda sandya karya mandiri desa reksosari kec suruh kabupaten Semarang, which is an activity of a youth group that is trying to develop and improve their video streaming channel . they need learning to improve their digital video processing skills to improve the quality of their video output. because this youth union consists of various ages and various educational backgrounds, the making of learning videos must be easy to operate, easy to display and does not require complicated equipment. The development of this application is based on usability which is the most important aspect of an application.

Ade Priyatna; Panggalih, Kukuh; Robyanto, Deny; Putra, Zico Pratama

JURNAL ILMIAH KOMPUTER GRAFIS 2022 UNIVERSITAS STEKOM

The development of software today in large and small organizations encourages every organization to develop and control in terms of development. Every organization in software development must grow and be able to improve itself, one of which is by handling advancement, if the company cannot do this. Therefore, the company will never be able to learn to take advantage of previous experience, so it will not be able to improve the quality of the existing process. Computer program Prepare Advancement can be done by referring to the CMMI (Capability Development Demonstrate Integration) made by SEI (Computer Program Designing Founded). SEI is a research center in the field of program designing, especially those related to procurement, engineering item lines, and prepare change. CMMI itself defines several levels of development, in order to go up to a higher level a number of processes must be carried out.

Rian Permatasari; Fabriyan Fandi Dwi Imaniawan; Hidayat Muhammad Nur

JURNAL ILMIAH KOMPUTER GRAFIS 2022 UNIVERSITAS STEKOM

Entering an increasingly advanced era, the role of information technology is very important in various sectors. Currently, many business people have used information technology as a system in an agency or company. CV. Untung Maju Bersama is a company engaged in the sale of snacks and basic necessities. In its journey, the system used is still using a manual system. To maximize the sales system, therefore an analysis of the sales system design was made using the prototyping method to help improve the existing system. The system used on this website has three users, namely admin, sales, and delivery who have different access rights and have different tasks according to their respective job descriptions. In the analysis of this information system design, a prototyping method is used where the design made must be in accordance with the system to be built. Several features will be added in this proposed design system which did not exist in the previous system, namely the addition of an item tracking feature. This feature allows customers to see how far their orders have been processed. It is hoped that the design of this system can help CV. Untung Maju Bersama in maximizing sales and data management.  Keywords: information systems, order systems, tracking systems, prototyping

Nur Asiah Ramdani; Nur Asiah Ramdani; Asriyanik, Asriyanik; Winda Apriandari

JURNAL ILMIAH KOMPUTER GRAFIS 2022 UNIVERSITAS STEKOM

The Thesis is a compulsory subject that must be followed by undergraduate students to complete their study period. The Thesis is different from other courses related to the procedures in it. In the Informatics Engineering study program at Muhammadiyah University of Sukabumi, the dissemination of thesis information was spread through 5 different media, but this was not effective because it took a lot of time and made the work repeated. Therefore, to facilitate the dissemination of information, the researchers created a chatbot application that can answer questions about thesis information automatically without human supervision. To produce a smart chatbot, Microsoft Azure Cognitive Services QnA Maker service is used in its manufacture. The chatbots were tested using alpha and beta testing and concluded that making chatbot applications with Azure Cognitive Services QnA Maker made finding thesis information more accurate, effective, and efficient.

Ilma Atqiyak, Nila; Dwi Budi Santoso

JURNAL ILMIAH KOMPUTER GRAFIS 2022 UNIVERSITAS STEKOM

Gramedia Digital application itself is a good innovation in the digital era now. Even though it has been used by users but there are still some obstacles or lack of information contained on the application, therefore it requires maturity and capability assessment of the application. The COBIT 5 framework is an IT audit standard that has been issued by ISACA, COBIT 5 itself has a total of 11 domains but this time the research only focuses on 5 domains namely EDM05, APO05, BAI04, DSS01, MEA01. The results of the maturity and capability level calculations from Gramedia Digital applications resulted in an average of EDM05 with a result of 2.7, APO05 with a result of 2.8, BAI04 with a result of 2.7, DSS01 with a result of 2.7, MEA01 with a result of 2.8. And the average capability generated by these domains is rounded to 3. The conclusion in this study gramedia Digital application has not met the targeted target of 4.

Sinaga, Riswanto; Sinaga, Riswanto; Aminah Aminah

EBISNIS : JURNAL ILMIAH EKONOMI DAN BISNIS 2022 LPPM Universitas Sains dan Teknologi Komputer

To determine whether or not a business is feasible, a business feasibility analysis is needed. This study will analyze the feasibility of vannamei shrimp pond cultivation in Bumi Pratama Mandira Village, Ogan Komering Ilir Regency, South Sumatra Province which is carried out semi-intensively so that it can lead to the possibility of experiencing profits or losses. The purpose of the study was to determine the amount of investment costs, total production costs, income and income as well as a feasibility study using the calculation of Break Even Point (BEP), R/C Ratio, B/C Ratio, Return on Investment (ROI), and Payback Period. (PP) vannamei shrimp farming business. This research is a qualitative and quantitative research. The population in this study were people who worked as vaname shrimp cultivators in Bumi Pratama Mandira Village, so that in this study a sample of 3 vaname shrimp cultivators was used using purposive sampling technique as a sampling technique. Types of research data in the form of primary data and secondary data. The results of this study are the third effort of vannamei shrimp farmers in Bumi Pratama Mandira Village, Ogan Komering Ilir District, South Sumatra Regency.

Deandra Vidyanata

EBISNIS : JURNAL ILMIAH EKONOMI DAN BISNIS 2022 LPPM Universitas Sains dan Teknologi Komputer

Service quality and customer satisfaction are important predictors that shape customer loyalty in the hospitality industry. The fulfillment of these two things can maintain the sustainability of the organization in the long term. This study aims to examine the effect of service quality on customer loyalty, the effect of service quality on customer satisfaction, customer satisfaction on customer loyalty, and the mediating effect of customer satisfaction on the relationship between service quality and customer loyalty. The population of this research is all consumers of one of 5-star hotels in Jakarta, with purposive sampling method with the criteria of having stayed at the hotel more than 3 times. The results of this study indicate that all hypotheses are accepted,which means that service quality affects consumeraloyalty, service quality affects consumer satisfaction,customer satisfaction affects loyalty, and consumer satisfaction mediates the influence between service quality and consumer loyalty.