Nur Hamidah; Didit Pramana; Supadi Supadi
This research aims to explore the crisis of social intolerance among adolescents and how educational programs can be developed to reduce social tension in schools. The design of this study uses a qualitative approach with unit analysis on adolescents, teachers, and principals. Data sources were obtained through in-depth interviews, observations, and analysis of related education policy documents. Data collection techniques include semi-structured interviews, direct observations in the classroom, and analysis of existing policies and educational programs. Data analysis was conducted with a thematic analysis approach to identify key themes regarding the causative factors of social intolerance, their impact on social tensions, and the steps taken to address the problem. The research findings suggest that social intolerance among adolescents is triggered by factors such as cultural differences and social backgrounds, as well as a lack of skills in dealing with differences. The contribution of this research is to provide insight into the importance of education that prioritises tolerance and diversity to reduce social tension in schools.