This study aims to analyze the influence of individual competence, work attitude, and internal communication on employee performance at PT Kido Mulia Indonesia. The background of this research is based on the importance of competent human resources, a positive work attitude, and effective internal communication in improving employee productivity. The research method used is quantitative with an associative approach. The sample consisted of 99 respondents who are employees of PT KMI, selected through purposive sampling. Data analysis was conducted using multiple linear regression with the assistance of SPSS. The results show that, partially, the variable of individual competence has a positive and significant effect on employee performance, with a t-value greater than the t-table value and a significance level below 0.05. Similarly, work attitude and internal communication variables also have a positive and significant influence on employee performance. Simultaneously, the three independent variables significantly influence employee performance. The Adjusted R Square value of 0.736 indicates that 73.6% of the variation in employee performance can be explained by the three independent variables, while the remaining 26.4% is explained by other variables outside the model. The managerial implication of this research emphasizes the importance for company management to enhance employee competence through training programs, foster a positive work culture, and strengthen effective internal communication systems. These actions are expected to support the sustainable improvement of employee performance.

The role of transformational leadership, organizational culture, and work motivation in improving employee productivity in manufacturing companies is discussed in this study. Companies face great challenges to maintain and improve their productivity in an era of globalization and intense competition. Employees get inspiration and motivation from transformational leadership, and a positive corporate culture encourages teamwork. To ensure that employees remain energized and dedicated, it is crucial to have high work motivation. The method used is a quantitative method involving data analysis using the Partial Least Squares Structural Equation Model (PLS-SEM). With an R2 value of 0.953, the third variable has a positive and significant impact on employee productivity. The results show that in a competitive business environment, increasing productivity through developing better leadership, improving organizational culture, and increasing work motivation is essential.

This research analyzes the managerial strategies of banks in Makassar in facing economic uncertainty with qualitative approach and case study design on five representative banks. The research was conducted in five stages: preparation, data collection through interviews, observation, and documentation study, data analysis using thematic techniques and local economic contextual analysis, and validation of findings through triangulation of sources and methods. The results show that banks in Makassar adopt adaptive strategies, focusing on strengthening internal management (organizational restructuring, human resource development, and technology-based control systems) and external collaboration (partnerships with fintech, research institutions, and educational institutions). Strategic differences between nationalbanks that are more flexible to local markets and multinational banks that excel in integrated systems and structured risk management were also found. The findings result in a contextualized managerial strategy model and practical recommendations for risk management and service innovation in the banking sector.

This study aims to analyze the influence of workload and job insecurity on turnover intention through job satisfaction as a mediating variable at PT Java Wood Industri. The research uses a quantitative explanatory approach with a sample of 303 employees selected through proportional random sampling. Data were collected using a questionnaire and analyzed using Structural Equation Modeling (SEM) with AMOS 26. The results show that workload has a significant positive effect on turnover intention, while job insecurity does not significantly affect turnover intention. Job satisfaction also has a significant positive effect on turnover intention. However, neither workload nor job insecurity significantly affects job satisfaction, and job satisfaction does not mediate the relationship between workload/job insecurity and turnover intention. The findings suggest that companies should focus on managing workload and improving job satisfaction to reduce employee turnover intention.

Successful organizations rely not only on physical resources and technology, but also on human resources, which play a key role in driving organizational processes. One of the key factors that influence the quality and effectiveness of employee performance is job satisfaction and motivation.  This study aims to evaluate the influence of job satisfaction and motivation on the organizational behavior dynamics of employees at UD Esa Jaya. The research method used is qualitative with an economic approach. Data collection was conducted through observation and in-depth interviews with employees and management. The data obtained were analyzed using qualitative descriptive methods to explore the relationship between job satisfaction, motivation, and organizational behavior. The results of the study indicate that job satisfaction and motivation have a significant impact on employee behavior, including in terms of productivity, loyalty, and social interaction in the workplace. These findings provide important contributions to management in developing policies that can enhance job satisfaction and motivation, thereby creating a more efficient and conducive organizational environment.

Implementation of leadership in multiprofessional roles within teaching hospitals. The analysis focuses on leadership styles (transformational, green, situational, sustainable), interprofessional educational interventions, and their effects on collaboration, innovation, and staff wellbeing. Key findings indicate that transformational and green leadership enhance collaboration, environmental innovation, and staff wellbeing; situational approaches raise team situational awareness; and interprofessional training builds readiness and positive interprofessional perceptions. These results support the development of structured cross-professional leadership programs in teaching hospitals to foster effective collaboration, quality care, and clinical education synergy.

In the era of rapidly developing e-commerce, one of which is the Shopee platform, consumers are often faced with a variety of seemingly unlimited product choices. The Paradox of Choice is a psychological phenomenon that explains how too many choices can cause confusion and dissatisfaction, even inhibiting purchasing decisions. The development of e-commerce has increased the number of product choices available to consumers. This study shows that too many choices can cause a paradox of choice, which can affect consumer decisions. This study aims to investigate the effect of the paradox of choice on consumption in e-commerce, especially Shopee. This article uses a quantitative research method that is strengthened by primary data based on the results of a questionnaire given to several respondents. The results of the study show that the paradox of choice can affect consumer decisions and reduce consumption. Therefore, this study concludes that e-commerce needs to develop strategies to reduce consumer cognitive load and improve the overall shopping experience.

This study aims to analyze the impact of human resource (HR) development strategies on improving the performance of Micro, Small, and Medium Enterprises (MSMEs). The strategies studied include skills training, marketing digitalization, and cross-sector collaboration and partnerships. The research method used is Systematic Literature Review with a content analysis approach to scientific literature published in the last five years. The results show that the strategy has a positive impact on increasing the competence of MSME actors, expanding markets, and strengthening competitiveness. However, several challenges such as the lack of digital literacy and limited training are still significant obstacles. Therefore, integrated policies, expanded access to training, and digital ecosystem support are needed to support the sustainable growth of MSMEs.

The objective of this study is to ascertain and examine the impact of the following factors on dividend policy in health sector companies listed on the Indonesia Stock Exchange for the 2019–2023 period: profitability ratio, ownership structure, capital structure, and company size. The study employed the following variables: the dependent variable (Y), which is Dividend Policy proxied by Dividend Payout Ratio (DPR); the independent variable (X) is the Profitability Ratio proxied by Return on Assets (ROA); the ownership structure proxied by Institutional Ownership (KI); the capital structure proxied by Debt to Equity Ratio (DER); and the company size proxied by Ln (TA). Purposive sampling was used to gather the sample for this investigation. Ten businesses were chosen as research samples based on the criteria and data processing procedure outlined. The study's findings show that the profitability ratio, ownership structure, capital structure, and company size all have an impact on dividend policy at the same time. Dividend policy is influenced by the profitability ratio to some extent. In part, the dividend policy of health sector companies listed on the Indonesia Stock Exchange for the 2019–2023 period is unaffected by ownership structure, capital structure, and company size.

This study aims to analyze the effect of e-wallet usage on consumer savings behavior and spending patterns in Indonesia. In the digital era, e-wallets have become a commonly used transaction tool due to their convenience, speed, and various promotional features offered. However, behind their convenience, e-wallets also pose new challenges in personal financial management, such as increased consumer behavior and decreased savings intentions. This study uses a quantitative explanatory approach with a cross-sectional survey design to understand the relationship between the intensity of e-wallet usage and consumer savings and spending habits. The results of the study show that ease of transactions and digital incentives can encourage spontaneous consumption behavior and weaken awareness of the importance of saving. However, with adequate digital financial literacy, e-wallets also have the potential to be a tool in managing finances wisely. This study emphasizes the importance of digital financial education so that people can utilize financial technology in a healthy and sustainable manner.

This study aims to analyze the implementation of healthy and halal food in schools, particularly at SMK Ibnu Khaldun Balikpapan. The background of this research is driven by the importance of consuming food that meets health and halal standards in forming a healthy lifestyle in accordance with Islamic law. The research method used is a descriptive quantitative approach with a survey technique through questionnaires administered to 100 students in grades X and XI. The results of the study indicate that students' awareness of the importance of healthy and halal food is relatively high, although there are still challenges in its comprehensive implementation, particularly in terms of school canteen supervision and regular education. These findings serve as an important basis for school authorities and policymakers to design more intensive programs to promote the adoption of healthy and halal eating habits.

This article discusses the integration of entrepreneurship in Islamic education management through a literature review approach. The purpose of this study is to identify the concepts, challenges, and implementation strategies of entrepreneurship grounded in Islamic values within the management of Islamic educational institutions. The review reveals that entrepreneurship in Islamic education is not solely oriented towards economic aspects but also emphasizes ethical values such as honesty, trustworthiness, and social responsibility. Such integration has the potential to enhance the independence, innovation, and sustainability of Islamic educational institutions. However, structural and cultural barriers remain significant challenges that must be addressed through strengthening entrepreneurship curricula based on Islamic principles, capacity building of human resources, and supportive institutional policies. This study concludes that the integration of entrepreneurship in Islamic education management is a strategic necessity to respond to the dynamics of modern education and to develop adaptive and visionary institutions.

This study explains the impact of digital marketing growth and business ethics on the competitive advantage of Micro, Small, and Medium Enterprises (MSMEs) in Cikarang. MSMEs have competed intensively in this digital era, so it is important to use innovative digital marketing and uphold business ethics to gain customer trust. However, most MSMEs in Cikarang still find it difficult to implement effective digital marketing strategies and business ethics in their daily operations, resulting in low competitive advantage. In the real world, this study uses a quantitative approach by distributing questionnaires to 60 MSME actors in Cikarang. The results show that the development of digital marketing and business ethics simultaneously have a significant influence on the competitive advantage of MSMEs. Although the role of digital marketing is significant, business ethics has a greater influence in shaping the competitive advantage of MSMEs in Cikarang. This means that MSMEs in Cikarang not only need to develop digital marketing, but also must prioritize business ethics to achieve sustainable competitive advantage..

This research aims to explore strategies to improve the productivity of loading and unloading activities at PT. Terminal Petikemas Nilam Surabaya through the implementation of the Electronic Rubber Tyred Gantry (E-RTG) system. Although the E-RTG system has not yet been implemented at PT. Terminal Petikemas Nilam Surabaya, its application is considered a potential solution to support efforts in enhancing loading and unloading productivity. E-RTG is a container handling equipment that utilizes sensor technology and battery-powered electricity as a replacement for conventional fuel. This study employs a qualitative approach with data collection techniques including interviews with RTG operators and the HSSE team, as well as documentation. The data analysis method used is SWOT analysis to identify the strengths, weaknesses, opportunities, and threats associated with the E-RTG system. The research findings indicate that the implementation of E-RTG has the potential to significantly improve loading and unloading productivity. To ensure successful implementation, PT. Terminal Petikemas Nilam requires several strategies such as infrastructure development, human resource training, seeking investment, and updating the port's digital security systems. With proper strategic planning, the implementation of E-RTG is expected to assist PT. Terminal Petikemas Nilam in future adoption efforts and contribute to increasing the productivity of loading and unloading operations at Terminal Petikemas Nilam Surabaya.

The purpose of this study is Buying and Selling Murabahah and Greetings: A Review of the Literature Review. This research method is a type of literature research; This means that the information materials used come from library sources in the form of books, encyclopedias, magazines, journals, newspapers, journals, This form of research is descriptive, analytical, and critical. Therefore, the author can comprehensively describe. In this study, the author optimally used two data sources related to this research, namely. Primary data sources and secondary data sources. The main source of this research is books and scientific journals on the Knowledge of the Role of Waqf. At the same time, this research is supported (secondary) by the work of other thinkers . The results of the study This agreement is very relevant for the agricultural sector because it provides initial funds for farmers to produce agricultural products. In addition to providing financing solutions, the Salam contract is also a sharia alternative to avoid exploitative ijon practices. These two contracts have a strong legal basis from the Qur'an, Hadith, as well as fatwas of DSN-MUI and PSAK, and have been proven to make a real contribution to the economic development of the ummah, especially through the Islamic financial system.

This study aims to analyze the relationship between work-life balance and AKHLAK core values ​​in the context of employee performance in Indonesian State-Owned Enterprises (BUMN). Work-life balance has been proven to be an important factor in improving employee performance and well-being, but there has been little research exploring how AKHLAK core values—including Amanah, Kompeten, Harmonis, Loyal, Adaptif, and Kolaboratif—can support the achievement of work-life balance in BUMN. This study uses a qualitative approach with document analysis, observation, and in-depth interviews in several BUMN in Indonesia. The results of the study indicate a significant relationship between work-life balance and AKHLAK core values. Work-life balance sub-parameters such as work time effectiveness, involvement in work, work schedule flexibility, and manager support are positively correlated with AKHLAK values, such as Kompeten, Kolaboratif, and Adaptif. This study also found that the implementation of AKHLAK core values ​​can create a healthier and more harmonious work environment, which ultimately improves employee retention and performance. Therefore, the implementation of AKHLAK values ​​needs to be strengthened by policy makers in BUMN to achieve optimal work balance, which contributes to improving overall organizational performance. This study is expected to be a strategic recommendation for BUMN in implementing work-life balance policies based on AKHLAK values.

This study aims to examine the influence of organizational culture on improving employee performance in facing the digitalization era at CV DUTA BINTANG UTAMA. This company is a company engaged in computerization and security systems, including devices such as computers, laptops, CCTV, and others. This company also provides sales and repair services for devices. In addition, this company also acts as an official distributor and service center for several brands of computers, laptops, and printers. CV DUTA BINTANG UTAMA has a total of 34 employees. The research approach uses a descriptive qualitative method with data collection techniques through observation, interviews, documentation, and literature review. The results of the study indicate that the organizational culture implemented by the company, including customer focus, work ethics, discipline, innovation, and employee welfare, has a significant impact on individual and team performance. Although in general this culture supports work productivity and effectiveness, this organizational culture can have negative impacts if not carried out with a good strategy such as mental stress and lack of work flexibility that arise due to the implementation of a culture that is too strict or not adaptive to digital transformation, but the Company has found a strategy to overcome so that there is no negative impact from organizational culture. The implications of this study emphasize the importance of strategically adjusting organizational culture to align with technological developments, without neglecting the company's core values, so as to create an adaptive, innovative, and sustainable work environment.

This study was conducted to examine the effect of job promotion and communication style on employee performance at Metro Fried Chicken Pangkalpinang branch. Quantitative method with multiple linear regression analysis was applied to determine the correlation and influence of the two variables simultaneously and partially. The results showed that job promotion and communication style have a positive and significant effect on employee performance, with an R-squared value of 0.895 which indicates that 89.5% of variations in employee performance can be explained by these two variables. These findings contribute to the development of human resource management, especially in improving employee performance with fair promotions and effective communication. It is recommended that companies pay attention to aspects of promotion fairness and improve the quality of leadership communication to achieve optimal performance.

Fish processing MSMEs in Puger District, Jember Regency, have great potential to develop amidst the increasingly tight competition in the local food industry. However, many business actors still face challenges in maintaining and improving their competitiveness. This study aims to analyze the influence of creativity, social media, and entrepreneurial skills on the competitive advantage of fish processing MSMEs in the region. The research method used is a quantitative approach with multiple linear regression analysis techniques. Data were collected by distributing questionnaires to MSME actors and analyzed using the SPSS program. The results of the study showed that the three independent variables of creativity, social media, and entrepreneurial skills have a significant effect on competitive advantage. This finding indicates that improvements in these three aspects can drive MSME competitiveness more optimally. However, its effectiveness is still hampered by limited resources, low digital literacy, and minimal access to training. Therefore, cross-sector synergy is needed to strengthen the capacity of MSME actors so that they are able to compete sustainably.

. This study aims to determine and analyze the influence of internal quality audits, leadership, and madrasah commitment on service quality at MAN 1 Lamongan. In an era of increasingly fierce competition in education quality, madrasahs are required to continuously improve and innovate their educational services. Internal quality audits are an important tool for identifying the strengths and weaknesses of an institution, while effective leadership and madrasah commitment are the main pillars in fostering a culture of sustainable quality. This study uses a quantitative approach with a survey method, where data is collected through the distribution of questionnaires to all educators and educational staff at MAN 1 Lamongan. The data analysis technique used is multiple linear regression to determine the relationship between independent variables (internal quality audit, leadership, and madrasah commitment) and dependent variables (service quality). The results of the study indicate that simultaneously, all three independent variables have a significant influence on service quality. Partially, internal quality audit has a positive influence through improved evaluation systems and continuous improvement. Effective leadership creates a conducive work environment and encourages active participation from all madrasah components. Meanwhile, the madrasah's high commitment to the institution's vision and mission further strengthens efforts to provide excellent service to students and the community. Thus, collaboration between the audit system, leadership, and madrasah commitment is a key factor in improving the quality of educational services at MAN 1 Lamongan. This study recommends the importance of strengthening quality management capacity and consistently involving all madrasah components in the process of improving service quality.

This study uses a descriptive qualitative approach to understand managerial practices through in-depth interviews, participant observation, and documentation of KopJel One coffee business actors. This study aims to analyze the master strategy applied in long-term planning in coffee businesses in Bangka Belitung. The results of this study indicate that business owners apply a differentiation strategy to increase sales of coffee products, such as through product innovation, quality improvement, and local supplier support. In addition, a key component of their long-term strategy is the implementation of an intense growth strategy through market penetration and product development. This study highlights the importance of a strategy that is in line with the state of the business environment and the company's internal capabilities. The implications of this phenomenon can be a guide for MSME actors in the agricultural sector when they consider business strategies.

this study aims to analyze the effectiveness of the management of public goods in improving the quality of public services in Indonesia. Public goods have nonrivalry and nonexcludability characteristics, which means it can be used by many people simultaneously without reducing mutual benefits, and cannot exclude anyone from its use. This study uses a qualitative descriptive method with a literature study approach, reviewing economic theories and public policies and national regulations related to public services. The results showed that good public goods management, such as infrastructure and basic services provided by the state, contributed directly to the effectiveness and quality of services to the community. However, there are still challenges in the form of limited resources, lack of supervision, and not optimal utilization of public assets. Therefore, increasing governance and strengthening of regulations is crucial in realizing equitable, quality and sustainable public services.

In today's highly competitive culinary industry, one of the most important strategies to attract and retain customers is product differentiation. Differences can provide value and set a business apart from its competitors. Examples of differentiation include innovative menu items, premium raw materials, distinctive flavors, and brand image. The goal of this study is to analyze the relationship between product differentiation and customer loyalty at Kinikawa Coffee Shop in Pangkal Pinang. As part of a quantitative research plan using survey techniques, questionnaires were distributed to one hundred active customers. The validity and reliability of the research instrument were examined, and simple linear regression analysis of the data was performed using SPSS software. The findings of the study indicate that customer loyalty is positively related. Customer loyalty to Kinikawa increases along with their opinions regarding the company's efforts to stand out from the competition.. This research highlights the importance of using differentiation tactics when building lasting relationships with clients, especially in the local coffee shop industry facing tight and fluctuating competition.

Abu Ubaid’s economic thinking, particularly in the context of wealth distribution and social justice, provides important insights for the management of Islamic economics. Through his work Kitab al-Amwal, Abu Ubaid emphasizes the role of the state in distributing the wealth of the people fairly and the obligation of individuals to pay zakat and sedekah. His thinking that focuses On equity, transparency, and accountability in wealth management remains relevant amidst the challenges of global economic inequality. Abu Ubaid’s ideas on social justice and wealth distribution provide guidance in building a more equitable and sustainable economic system.
 

Mudharabah contract is a key instrument in Islamic banking based on profit-sharing principles and free from interest (riba). This study analyzes the implementation of mudharabah, its supporting and inhibiting factors, and its impact on the development of Islamic banking. The findings reveal challenges such as limited human resources and low financial literacy in Islamic finance, yet mudharabah promotes financial inclusion, product diversification, as well as improvement of competence and customer trust. Enhancing education and human resource development is essential for the successful application of mudharabah to strengthen the Islamic economy.

This study examines the influence of school leadership on improving the quality of human resources within educational institutions by implementing character- and environment-focused programs, specifically the Adiwiyata School initiative. Employing a qualitative methodology, data were gathered through interviews, observations, and document analysis across several schools participating in the program. The results reveal that transformational leadership plays a critical role in motivating teachers and staff to enhance their professional skills and adopt innovative teaching approaches rooted in environmental stewardship and national character values. Additionally, active collaboration between schools and local communities emerges as a key factor contributing to the program’s effectiveness. The Adiwiyata School program not only fosters heightened environmental consciousness but also cultivates a school culture dedicated to developing student character. The study concludes that effective leadership in human resource management and school governance is essential for fostering sustainable, positive transformation, particularly within the evolving educational landscape influenced by digital advancements and pandemic challenges. These findings provide valuable insights for formulating adaptive and sustainable policies and management strategies in education.

The purpose of this study is to describe the perspective of students in Jayapura city using the e-payment method in every payment transaction. The method used in this study is a quantitative method. The respondents selected were students who were carrying out lecture activities in Jayapura city. The results of the study found and concluded that the e-payment method is a new breakthrough in payment transactions that affect students who carry out lecture activities in Jayapura city. With the e-payment method, students in Jayapura city can make non-cash payment transactions and can reduce the use of cash as a means of payment. The results of this study indicate that the e-payment and payment transaction variables show valid and reliable results. The coefficient of determination value of the research results shows the ability of the e-payment variable in its influence on payment transactions by 57% and the rest are variables not discussed in this study. The results of the regression equation Y = 3.491 + 0.786X show a positive direction coefficient result from e-payment on payment transactions and the hypothesis results show positive and significant results of e-payment on student payment transactions in Jayapura city, in the sense that with the existence of the e-payment payment method, students in Jayapura are much freer and much more motivated to make purchases in this case referring to payment transaction activities that are more in line with a practical lifestyle.

KSOP Class III Tanjung has a big responsibility in ensuring that the guidance service runs smoothly. However, the realization of the availability of guided facilities and infrastructure is still not in accordance with the state of the field. This study aims to calculate the adequacy level (ideal) of human resources, facilities and infrastructure for ship guidance according to the report of guiding activities. This research is quantitative descriptive with a formula method or an empirical calculation formula of the level of adequacy, used as a reference or reference provided by the Directorate General of Ports. The results of the study show that there is an excess of Human Resources (HR) and Guidance Infrastructure amounting to 2 guides and 1 kepil ship. The factor that affects the calculation of the ideal result is the characteristics of the vessel's guiding area.

This research aims to analyze the use of SIMON TKBM, identify obstacles in its implementation, and evaluate its impact on the efficiency of loading and unloading activities at Tanjung Perak Port. A quantitative approach was used involving a population consisting of 1480 loading and unloading workers (TKBM) at the port. The research sample was calculated using the Slovin formula with a margin of error of 10%, resulting in a total of 90 representative respondents. Data was collected through a questionnaire with 17 statements and then analyzed using validity, reliability and multiple linear regression tests to identify the relationship between the use of SIMON TKBM, implementation obstacles and its impact on loading and unloading efficiency. Referring to the validity and reliability test results, it shows that all questionnaire items are valid and reliable (Cronbach's Alpha = 0.893). Multiple linear regression analysis shows that the System (X1) and User (X2) variables have a positive effect on Interaction (Y), with the largest contribution coming from the user factor (coefficient = 0.301; significance = 0.003). Meanwhile, the System variable has a low and insignificant influence (coefficient = 0.090; significance = 0.395), which indicates the existence of technical problems in the system. The multiple correlation coefficient value of 0.519 indicates a moderate relationship between the three variables. These findings conclude that the implementation of SIMON TKBM is quite effective in supporting loading and unloading activities, especially with active user support, although technical improvements and identification of other external factors that influence system effectiveness are still needed.

This study aims to analyze the influence of EPS, DER, and DPR on company value partially and simultaneously. The data used are secondary data in the form of financial reports obtained from the official website of the Indonesia Stock Exchange. The research method used is quantitative with purposive sampling technique, and data processing is carried out using Microsoft Excel and SPSS version 26. The research sample consists of 21 food and beverage sector companies. Data analysis is carried out through descriptive statistical tests, classical assumption tests, and hypothesis testing using multiple linear regression analysis models. The results of the study indicate that (1) the EPS variable has a negative and significant effect on company value, (2) the DER variable has an effect on company value, (3) the DPR variable has a negative effect on company value, and (4) the investment, funding, and dividend variables have a simultaneous effect on company value.

This study aims to analyze the influence of service quality and customer complaint handling systems on customers' intention to revisit Bolly Department Store in Dompu. The background of this research is based on the importance of effective service strategies in maintaining customer loyalty amid the increasingly competitive retail business environment. The research approach used is quantitative, employing a survey method. Primary data were collected through questionnaires distributed to customers who had previously shopped at Bolly Department Store. The data collection technique used purposive sampling based on specific criteria, resulting in 98 respondents. Data analysis was conducted using the Structural Equation Modeling (SEM) method based on Partial Least Squares (PLS) with the assistance of SmartPLS version 4.0 software. The results of the study indicate that both service quality and customer complaint handling have a positive effect on customers’ intention to revisit Bolly Department Store in Dompu. These findings suggest that excellent service and the company’s responsiveness in handling complaints can create a pleasant shopping experience, enhance customer trust, and foster loyalty that leads to repeat visits.

The rapid development of digital technology, artificial intelligence, and global market dynamics has created an increasingly hypercompetitive and unpredictable business landscape. This research examines the role of adaptive mindset and digital technology in improving organizational performance in this challenging environment. Using a mixed-methods sequential exploratory approach with three phases-systematic literature analysis, multi-site case studies across 8 organizations, and quantitative surveys involving 785 employees from 12 technology companies-this study identifies effective strategies for managing employee mindset in the digital era. Findings reveal that organizations with a growth mindset culture experience 23% higher work engagement, 18% increase in product innovation, and 15% improvement in employee retention compared to organizations with fixed mindset. Digital mindset serves as a critical mediator between technology adoption and digital transformation success, with a correlation coefficient of 0.78 between digital literacy and operational productivity. Transformational leadership adopting paradox mindset improves team adaptability to technological disruption by 31% while reducing change resistance among baby boomer generation by 40%. This research extends Carol Dweck's theory by introducing the digital agility mindset concept, integrating continuous learning principles with cutting-edge technological competencies, and provides practical frameworks for assessing digital readiness and implementing leadership digital coaching.

This research discusses the urgency of mastering English in the recruitment process of prospective sailors at PT. Equinox Bahari Utama. In the era of globalization and the international maritime industry, proficiency in English has become an absolute requirement for sailors to meet communication standards on board. The objectives of this research are: (1) to determine the recruitment criteria standards for prospective sailors at PT. Equinox Bahari Utama, and (2) to understand the strategies of prospective sailors in mastering English for successful recruitment at PT. Equinox Bahari Utama. This research uses a descriptive qualitative method with data collection techniques through observation, interviews, and documentation during field practice in the Recruitment Division of PT. Equinox Bahari Utama. The research results show that English is a determining factor in all stages of the selection process, from interviews to online tests (Marlins and CES). The SWOT analysis reveals that the company's main strength is the implementation of high standards for English proficiency, but challenges remain in the form of a lack of training. The strategies used by prospective sailors to improve their English proficiency include courses, reading ship safety manuals, speaking practice, and interview simulations.

This study aims to analyze the influence of Leadership Communication Style, Work Facilities, and Organizational Communication Climate on employee performance at the Pidie Jaya Investment and One-Stop Integrated Service for Manpower and Transmigration. The research method used is an associative method with a quantitative approach, while data collection is carried out by distributing questionnaires to all employees using a census technique. A total of 40 employees became respondents in this study. The results of the analysis show that partially, Leadership Communication Style, Work Facilities, and Organizational Communication Climate each have a significant effect on employee performance. In addition, these three variables also have a simultaneous effect on employee performance. This finding confirms that the better the communication style applied by the leader, supported by adequate work facilities and a conducive organizational communication climate, the greater the potential for improving employee performance. Therefore, it is important for this agency to continue to improve these three factors so that employee productivity and work effectiveness can be increasingly optimal, supporting the achievement of organizational goals as a whole.

The Port of Tanjung Perak is intended as the main gateway to connect regions within the country and between countries. With the construction of the GSN Terminal at Tanjung Perak Port, it is hoped that it can be used as access to human mobility so as to provide satisfaction to passengers. The research aims to determine the influence of port facilities consisting of aspects of safety, comfort, convenience and equality on passenger satisfaction. The type of research used in this study is quantitative. This research was carried out at the Port of Tanjung Perak with a time of 1 year. The average daily passenger population in 2024 is 4,593 passengers. The results of the calculation of the Slovin formula can be determined by the number of samples as many as 100 passengers, the data source in this study uses primary and secondary data with data collection techniques, namely: questionnaires, laws and regulations, official government reports, and relevant previous research. The data analysis technique is the Multiple Linear Regression test. The results of this study show that the variables of safety, convenience, and equality in passenger terminal facilities have a positive and significant effect on passenger satisfaction at Tanjung Perak Port. Port facilities have a significant simultaneous effect on passenger satisfaction at Tanjung Perak Port.

Purpose - This research aims to test how much motivation, rewards, professional or personal closeness, training, education, facilities and infrastructure contribute to improving employee performance. Findings - The results of the literature review show that discipline can improve employee performance indirectly through motivation. Design/methodology/approach-This research uses a structural equation modeling model which shows that motivation, reward, professional or personal closeness, training, education, facilities and infrastructure have a positive and significant influence on employee performance. Originality/value-This research shows an innovative view that companies need to retain top performing employees by using experience, good talent management, and motivation. By focusing on the best results from employees, this article provides insight into the importance of companies carrying out good talent management for their employees to drive results for the company. The value of this article is that it provides practical guidance for companies who want to find the best talent for the company to encourage the best performing employees who produce good results for companies who want to improve employee performance and encourage maximum results for the company.

The purpose of this research is to analyze the acquisition of PT. Indofood Sukses Makmur against PT. Indomarco Adi Prima. This research took PT. Indofood Sukses Makmur as a research object. The research method is literature and interview methods that explain or describe observational data without statistical tests. From the results of the analysis, PT. Indofood Sukses Makmur has a more efficient route for distributing its products to the market with the company PT. Indomarco Adi Prima is an important distributor with a network in almost all regions of Indonesia. Indonesian distributor Indofood Sakmur is an Indonesian Distributor of Indofood Makmur to the best market in Indonesia, Indonesia and Indonesia.

Currently, globalization has entered the digitalization era, where digitalization has become one of the most important factors in organizational life. In recent years, there has been a steady increase in the use of technology in HR strategy and planning. This article explains how to apply talent management to develop human resources in this digital era. The method used in writing this article is using the literature review method, which searches databases from various reference sources such as journals, books and necessary data related to talent management. Effective talent management includes not only managing traditional human resources, but also focusing efforts on developing digital skills, identifying talent that fits digital initiatives, and creating a culture of innovation. Flexibility, mobility and giving employees greater responsibility have become important elements in successful talent management in the digital era. The use of technology also plays a key role in talent management with tools and data analytics that support better decision making. Regular evaluation and employee engagement are important aspects in ensuring successful talent management. Effective talent management will help companies remain competitive and ready to face ongoing technological changes.

This research was conducted using qualitative descriptive methodology that requires identifying and analyzing the problems found. Qualitative research is based on primary data and secondary data. Primary data are obtained by conducting observations, interviews, and documentation, while secondary data are obtained through books, previous research, and articles directly related to research. The purpose of this study was to determine extrinsic motivation in PT. Digivla Indonesia by analyzing obstacles and solutions to overcome extrinsic motivation in employees and companies. From the results of this study, it can be seen that PT. Digivla Indonesia has provided concrete examples of the implementation of extrinsic motivation regularly and periodically, but not all employees get equal attention. This can be seen from the employee's answer regarding the level of extrinsic motivation provided is very lacking, and some divisions have not been able to carry out tasks in accordance with deadlines, so regular supervision is needed for companies to provide extrinsic motivation.

This study aims to determine the effect of Brand Image and Marketing Communication on Purchase Decisions at the Coffee Symposium.  The researcher uses an associative quantitative research method with a sampling technique that uses non-probability sampling and incidental sampling consisting of 100 respondents at the Coffee Symposium.  The data collection technique used in this research is by distributing questionnaires and processing data using SPSS computer software.  This study contains the independent variables brand image and marketing communication, with purchasing decisions as the dependent variable.  The results of the validity test show that rcount > rtable means that all variables in this test are valid with a Cronbach Alpha value > 0.60 which means that they are reliable in the reliability test.  Based on the T-test, the results showed that there was a significant effect on the brand image and the marketing communication influence on purchasing decisions at Symposium Coffee.

OJK is the institution responsible for overseeing and regulating the financial services sector, including banking, the non-bank financial industry, non-financial corporations, households, financial markets, and financial market infrastructure. OJK has an important role in monitoring developments in the condition of the financial system, identifying, analyzing and assessing existing risks. In addition, OJK is also tasked with providing and conveying the necessary data and information and is responsible for the accuracy of the data and information submitted. Through strict supervision, strengthening financial system infrastructure, and preventive measures, OJK plays a role in ensuring the stability and security of Indonesia's financial system.
 
 

This research aims to determine and explain the role of supervision in improving employee performance at PT. SURYA CITRA SOLUTION. In carrying out this research, researchers used descriptive qualitative research. This research uses a special method which aims to explain certain phenomena in depth and the data collection technique is carried out using observations so that researchers immediately go into the field to obtain truly reliable data. The research results show that the supervisory role has a big influence in improving employee performance. Because the leader is the most dominant person and has authority and power in all efforts to create employee work discipline

Global competition requires Indonesian companies to continue to innovate and improve production efficiency. This will help improve the competitiveness of Indonesian products in the domestic and international markets. The purpose of this study is to analyse the role of global marketing in driving Indonesia's economic progress. This research method is descriptive research method. The data source of this research is secondary data. The result of this study is that global marketing has a significant impact on the development of the Indonesian economy. By expanding market coverage, increasing exports, and introducing Indonesian brands to the global market, Indonesia can enjoy benefits such as increased income and transmission of technology and knowledge between international markets. Therefore, businesses in Indonesia should consider global marketing principles to improve the country's competitiveness and economic growth.

It is obligatory for everyone who is economically capable to give zakat, not only as a form of sympathy for someone's situation but also to protect them from famine or other disasters. Zakat is one of the most important factors in eradicating poverty which is a source of disaster for both individuals and society. therefore in Islam it is obligatory to give zakat to people who are able in accordance with the word of Allah SWT. "Indeed, zakat is only for the noeedy, poor people, zakat administrators, converts who are persuaded by their hearts, to (liberate ) slaves, people who are in debt, for the path of Allah and for those who are on a journey, as a decree required by Allah, and Allah is All-Knowing, All-Wise." (At-Taubah: 60). In this research, the effectiveness of distributing zakat funds at YBM Pln will be discussed.

This research aims to determine the influence of knowledge and work attitudes on employee performance at the Bima Regency Animal Husbandry Service. The sample in this study was 47 respondents with ASN status. Data collection techniques use observation, questionnaires and literature study. The data analysis technique uses multiple linear regression. The research results show that knowledge has no significant effect on employee performance, but work attitude has a significant effect on employee performance. Together, knowledge and work attitudes have a significant influence on the performance of employees at the Bima Regency livestock service.

Penelitian ini bertujuan untuk menjelaskan apakah variabel word of mouth, promosi media social, dan reference group berpengaruh secara signifikan terhadap Keputusan pembelian pada UMKM jajanan kuliner di Pelabuhan kamal. Populasi peneliti ini adalah seluruh konsumen UMKM jajanan kuliner di Pelabuhan kamal dan diambil sampel sebanyak 45 responden. Pengolahan data menggunakan perangkat lunak SPSS versi 25. Metode pengujian hipotesis menggunakan analisis regresi linear berganda. Berdasarkan hasil penelitian maka diperoleh Nilai adjusted R Square sebesar 0.374 artinya pengaruh variabel independen terhadap variabel dependen sebesar 37,4% sehingga tergolong pada kategori moderat. Hasil menunjukkan bahwa variable word of mouth Secara parsial berpengaruh positif tetapi tidak signifikan terhadap keputusan pembelian. Sedangkan variable promosi media sosial berpengaruh negatif tetapi tidak signifikan terhadap keputusan pembelian. dan Secara parsial reference group berpengaruh positif dan signifikan terhadap keputusan pembelian. Secara simultan variable word of mouth, promosi media social, dan reference group berpengaruh positif dan signifikan terhadap keputusan pembelian.

Penelitian ini bertujuan untuk mendapatkan bukti empiris mengenai Pengaruh Profitabilitas, Earning Power, dan Growth Terhadap Earning Management. Populasi dalam penelitian ini menggunakan sector Consumer Non Cyclical. Teknik Pengambilan sampel menggunakan Purposive Sampling. Metode Analisis data menggunakan Analisis Regresi Data Panel. Hasil penelitian menunjukan bahwa, Profitabilitas (ROA) tidak berpengaruh terhadap Earning Management. Earning Power tidak berpengaruh terhadap Earning Management, Growth berpengaruh negative terhadap Earning Management.

Artikel ini membahas tentang gender dalam kepemimpinan yang saat ini masih menjadi topik pembahasan yang menarik banyak perhatian. Dimana bertujuan untuk membahas gaya kepemimpinan perempuan, kefektifan kepemimpinan, hubungan gender terhadap kepemimpinan, langit-langit kaca dan labirin yang merupakan istilah hambatan perempuan dalam kepemimpinan, dan motif menyingkirkan hambatan gender dalam kepemimpinan. Artikel ini menggunakan metode literature review atau kajian pustaka, dengan referensi dari beberapa penelitian terdahulu yang mengangkat topik yang serupa. Beradasarkan sumber-sumber yang telah dikumpulkan, ditemukan hasil dari literatur review ini mengungkapkan bahwa gender masih menjadi faktor signifikan dalam praktik kepemimpinan, terutama dalam tingkat kepemimpinan tinggi yang didominasi oleh laki-laki.Selain itu, penelitian menunjukkan bahwa terdapat perbedaan gaya kepemimpinan antara laki-laki dan perempuan. Laki-laki cenderung mementingkan aspek tugas dan otoritas, sedangkan perempuan cenderung menggunakan pendekatan partisipatif dan membangun hubungan. Kedua gaya kepemimpinan ini memiliki kelebihan dan kelemahan masing-masing, dan penting untuk mempertimbangkan konteks organisasi dan tugas yang terkait.

This research aims to determine the influence between product quality and service quality on customer satisfaction at PT. Free Time Kediri. The research method used is a quantitative method with a descriptive approach. Data collection in this research was carried out by distributing questionnaires to PT customers. Free Time Kediri and calculated using the SPSS Version 25 application. Data analysis techniques used include Validity Test, Reliability Test, Classical Assumption Test, Multiple Linear Regression Analysis, T Test, F Test, and R2 Coefficient of Determination Test. In the Validity Test, it is known that all question items (X1, X2, and Y) have a significance value of 0.000 < 0.05 so that each variable is declared valid. Then in the Reliability Test each variable was declared reliable because it had a Cronbach's Aplha value > 0.60. Then in the t test it is known that the variables product quality (X1) and service quality (X2) have a significance value of 0.000 <0.05 so that these two variables partially have a significant effect on purchasing decisions (Y). Then the F test shows that the significance value is 0.000 <0.05, which shows that product quality and service quality simultaneously influence customer satisfaction at PT. Free Time Kediri.

Tujuan penelitian untuk mengetahui, pertama mengetahui dan menganalisis gambaran kepemimpinan, kompetensi, dan  produktivitas kerja karyawan pada CV. Syahdan Dwi Asia Ciamis. Kedua, untuk mengetahui dan menganalisis pengaruh kepemimpinan dan kompetensi secara simultan terhadap produktivitas kerja karyawan CV. Syahdan Dwi Asia Ciamis. Ketiga, untuk mengetahui dan menganalisis pengaruh kepemimpinan secara parsial terhadap produktivitas kerja karyawan CV. Syahdan Dwi Asia Ciamis. Keempat, untuk mengetahui dan menganalisis pengaruh kompetensi secara parsial terhadap produktivitas kerja karyawan CV. Syahdan Dwi Asia Ciamis. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif dengan pendekatan survei. Hasil penelitian menunjukkan kepemimpinan termasuk pada kategori baik, kompetensi termasuk pada kategori baik, dan produktivitas kerja pada karyawan CV. Syahdan Dwi Asia Ciamis termasuk pada kategori baik. Terdapat pengaruh signifikan secara simultan kepemimpinan dan kompetensi terhadap produktivitas kerja pada karyawan CV. Syahdan Dwi Asia Ciamis. Terdapat pengaruh signifikan secara parsial kepemimpinan terhadap produktivitas kerja pada karyawan CV. Syahdan Dwi Asia Ciamis.  Terdapat pengaruh signifikan secara parsial kompetensi terhadap produktivitas kerja pada karyawan CV. Syahdan Dwi Asia Ciamis.

Tujuan dari penelitian ini adalah untuk mengetahui peran BMT Babussalam sebagai penggerak perekonomian masyarakat desa Kalibening. Metode penelitian yang digunakan adalah kualitatif dengan pemaparan secara deskriptif yaitu mendeskripsikan suatu indikasi, peristiwa dan keadaan yang menjadi fokus peneliti untuk kemudian diuraikan sesuai kaidah yang berlaku. Sumber data dalam penelitian ini menggunakan wawancara dan studi pustaka (Library Research). Hasil penelitian menunjukkan bahwa BMT Babussalam berperan dalam mengembangkan ekonomi masyarakat desa Kalibening sebagai alternatif untuk meningkatkan taraf hidup anggotanya dengan memberikan pembiayaan untuk para pelaku UMKM sehingga usaha kecil di desa Kalibening mampu dikelola dan meningkatkan produktivitas pengusaha mikro.

Micro business activities fields that can develop and are consistent in the national economy. Micro, are a good place for the creation of jobs planned by the government, private sector and individual business actors. As for the purpose of this study is to determine the growth and correlation of micro businesses affect the economic growth of  Girian Vilagge, Biyung City. In this study using quantitative methods, namely analyzing and interpreting relationships between variables through accurate data and the latest in accordance with the problems in the study this by using simple linear regression analysis. The results of the study show that the growth variable of Micro Business (X) has a significant value of 1.97 and the relationship of X and Y can be seen from the value of the Pearson correlation that is equal to 0.690 if we see from the guidelines the degree of Pearson correlation is located in section number 4 namely if the value Pearson correlation 0.61 to 0.80 means the level of relationship between variable X and variable Y is strong correlation.

Penelitian ini bertujuan untuk mengkaji konsep dan prinsip-prinsip manajemen perubahan dalam perspektif pendidikan Islam. Manajemen perubahan merupakan aspek penting dalam menghadapi tantangan dan perubahan zaman, khususnya dalam dunia pendidikan. Pendidikan Islam sebagai sistem pendidikan yang berlandaskan ajaran agama Islam memiliki peran strategis dalam membentuk generasi yang berkualitas, berakhlak mulia, dan mampu beradaptasi dengan perubahan zaman. Metode penelitian yang digunakan adalah pendekatan kualitatif dengan menggunakan studi literatur dan analisis teoritis. Melalui tinjauan mendalam terhadap literatur terkait, konsep dan prinsip-prinsip manajemen perubahan yang sesuai dengan konteks pendidikan Islam diidentifikasi. Dalam penelitian ini, data akan dikumpulkan melalui studi literatur yang mencakup buku, jurnal, artikel, dan sumber-sumber terpercaya lainnya yang berkaitan dengan manajemen perubahan dalam perspektif pendidikan Islam. Dengan menggunakan pendekatan kualitatif, studi literatur, dan analisis teoritis, penelitian ini mengidentifikasi konsep dan prinsip-prinsip manajemen perubahan yang sesuai dengan konteks pendidikan Islam. Hasil penelitian ini diharapkan dapat memberikan kontribusi bagi pengembangan pendidikan Islam yang lebih dinamis, relevan, dan islami.

 Industrial Revolution 4.0 as a new dimension of the industrial world will force companies to change in order to maintain competitiveness with other companies. The success of a country's industry in achieving these changes will determine its economy. Indonesia as a developing country is also facing the challenges of the industrial revolution 4.0 in various fields, including the palm oil industry which is Indonesia's mainstay. Research activities are carried out at the Palm Oil Research Center located in Marihat Pematang Siantar, North Sumatra. For one month, from January 16 to February 16 2023. Data and information collection was carried out using direct and indirect methods. Primary data was collected through field observations and interviews. The palm oil industry is referred to as Indonesia's super palm oil industry. The palm oil industry is one of the main sectors of the palm oil industry and has a strategic role in the Indonesian economy, facing challenges that continue to change along with the industrial revolution 4.0. The process of change and adaptation of the palm oil industry towards the Industrial Revolution 4.0 will determine Indonesia's position in the global vegetable oil competition map. The strategy for developing the palm oil industry in facing 4.0 is that in facing the Industrial 4.0 era, the palm oil industry can utilize digital technology and innovation to increase efficiency and sustainability. The palm oil industry is referred to as Indonesia's super palm oil industry. The palm oil industry is one of the main sectors of the palm oil industry and has a strategic role in the Indonesian economy, facing challenges that continue to change along with the industrial revolution 4.0. The process of change and adaptation of the palm oil industry towards the Industrial Revolution 4.0 will determine Indonesia's position in the global vegetable oil competition map. The strategy for developing the palm oil industry in facing 4.0 is that in facing the Industrial 4.0 era, the palm oil industry can utilize digital technology and innovation to increase efficiency and sustainability.

Tujuan penelitian ini dilakukan untuk mengukur sejauh mana pengaruh variabel harga dan kualitas produk memiliki pengaruh positif dan signifikan terhadap keputusan pembelian kerupuk ikan UMKM Lamora Desa Socah Kabupaten Bangkalan. Populasi penelitian ini adalah seluruh konsumen kerupuk ikan Lamora dan diambil sampel sebanyak 40 responden. Pengolahan data menggunakan perangkat lunak SPSS versi 25. Metode pengujian hipotesis menggunakan analisis regresi berganda. Berdasarkan hasil penelitian maka diperoleh Nilai adjusted R Square sebesar 0,495 artinya pengaruh variabel independen terhadap variabel dependen sebesar 49,5% sehingga tergolong pada kategori moderat. Hasil menunjukkan bahwa variabel harga berpengaruh negatif tetapi tidak signifikan terhadap keputusan pembelian. Secara parsial kualitas produk berpengaruh positif dan signifikan terhadap keputusan pembelian. Secara simultan variabel harga dan kualitas produk berpengaruh positif dan signifikan terhadap keputusan pembelian.

The type of this research is associative research. The variables in this study are local revenue, local taxes and regional levies. This study was conducted to test how much influence Regional Taxes and Regional Levies have on the Regional Original Revenue of DKI Jakarta for the period 2016 – 2021. The source of the data used is secondary data, namely the DKI Jakarta PAD Realization Report. This type of approach in this study uses a quantitative approach using the method of multiple linear regression analysis with the help of a test tool in the form of SPSS. Based on the results of the t-test of Regional Tax partially positive and significant effect on the PAD variable. The higher the Regional Tax, the higher the PAD. And vice versa. While the regional levies partially have no significant effect on the PAD variable.

Tujuan penelitian ini adalah menganalisis perbandingan kinerja keuangan sebelum dan saat pandemi covid 19 pada perusahaan farmasi yang terdaftar di Bursa Efek Indonesia tahun 2019 - 2020. Penelitian ini menggunakan data sekunder bersifat kuantitatif yang diperoleh dari Bursa Efek Indonesia. Metode pengambilan sampel penelitian ini dengan purposive sampling. Teknik analisis data yang digunakan yaitu paired uji t sample tested dan wilcoxon signed rank test. Dari hasil penelitian tidak terdapat perbedaan baik sebelum dan saat pandemi covid 19 pada rasio DAR, DER, ROA, ROE dan PER. Sedangkan Current Ratio terdapat perbedaan yang signifikan baik sebelum dan saat pandemi covid 19.
 
Kata Kunci: Rasio Solvabilitas, Rasio Profitabilitas, Rasio Pasar, Rasio Likuiditas, Kinerja Perusahaan Sebelum dan Saat Pandemi Covid 19, Perusahaan Farmasi.

The purpose of this study was to determine the level of understanding and concern of Micro, Small and Medium Enterprises in the gate Garment ethical paper relating to the application of green accounting in its business. Green Accounting is the development of accounting information, which has its own role through voluntary reporting in the company's financial statements related to environmental costs. Observation,interview and documentation techniques were used to collect research data. Data analysis in this qualitative descriptive research using Miles and Huberman data analysis model in (Sugiyono, Metode Penelitian Kuantitatif, Kualitatif, dan R&D., 2017) specifically reduces data, presents data, then makes conclusions. The results of this study indicate that two out of three Micro, small and medium Garment business actors in Gerbang Kertasusila understand and understand about good care in maintaining the work environment as a form of green accounting. Although for details about the expenditure of business costs garment and the environment they have not telesuri in detail but they realize that the environmental cost is a responsibility that is loaded on the financial statements of their businesses that do not include details, but they recognize that the environmental cost is the responsibility of reporting on their business finance research.

Feedback is information provided to individuals about their performance and can help them understand the difference between desired performance and actual performance achieved. Individuals with high self-evaluation tend to assess job demands in a more positive manner and have a greater ability to face or overcome those demands. High self-evaluation can influence individuals' perceptions of work situations and have a positive impact on job satisfaction. This systematic review is based on the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. The databases used were Scopus, SAGE full-text articles, and the language of publication was English. The keywords used in the article search were "Self-Evaluation" and "Feedback". After identifying several articles, the authors analyzed and synthesized them according to the inclusion and exclusion criteria set for this study. The findings indicate that manager performance evaluations using the Balanced Scorecard (BSC) pay more attention to general actions than to unique actions, unless cognitive feedback is given to highlight the importance of using all actions. This underscores the importance of considering behavior as the ultimate outcome of the feedback provided. This research also aims to create a better work environment through the acceptance of constructive feedback and the appropriate use of feedback. High-quality feedback is an important factor in the context of learning and individual performance in the workplace. Overall, these studies provide a better understanding of the importance of feedback in the context of learning, performance, and individual development in the workplace. Dialogic feedback, self-evaluation, and consistent feedback systems can help create a better work environment and improve individual performance and job satisfaction.

Worker efficiency is an important part of an organization's tasks. Because the level of progress or decline of the organization depends on it. When representative performance is ineffective, the organization will fail. Work efficiency cannot be separated from the nature of the work. This can be estimated from the abilities of each worker. However, this does not encourage improvements in good company administration. Furthermore, there must be great correspondence and participation between the organization and its workers. Regardless of whether they work for a similar organization. Even so, each worker's presentation is unique. Therefore, pioneers must know this.

This research was conducted at UD Ratna Jaya Probolinggo which is engaged in the dry noodle food product industry, with the aim of knowing the calculation of the cost of production at UD Ratna Jaya and to analyze the application of the full costing method for the calculation of the cost of goods on UD Ratna Jaya Probolinggo. This type of research uses quantitative descriptive research. Data is collected by documentation, data analysis methods in the form of descriptive analysis. The results showed that UD Ratna Jaya still uses a simple method of calculating the cost of production by summing up production costs consisting of raw material costs, direct labor costs, and supporting costs. The application of the full costing method by detailing all production costs that occur including raw material costs, direct labor costs, and factory overhead costs, can determine the amount of cost of production more accurately.

Tujuan penelitian ini adalah menganalisis pengaruh profitabilitas terhadap nilai perusahaan, pengaruh leverage terhadap nilai perusahaan, dan pengaruh Good Coorporate Governance terhadap nilai perusahaan.
Penelitian ini menggunakan jenis data sekunder bersifat kuantitatif dan sumber data diperoleh dari www.idx.co.id. Populasi yang digunakan adalah perusahaan LQ45 yang terdaftar di Bursa Efek Indonesia (BEI) tahun 2016-2019.Metode pengambilan sampel dari penelitian ini adalah dengan purposive sampling. Teknik analisis data yang digunakan yaitu analisis regresi linear berganda dengan jumlah sampel sebanyak 106.
Berdasarkan metode uji asumsi klasik yang menunjukkan bahwa semua variabel yang digunakan memenuhi asumsi serta tidak terdapat pelanggaran, demikian uji F dan uji R menunjukkan model yang diajukan layak digunakan. Hasil analisis data menunjukkan bahwa variabel profitabilitas berpengaruh positif dan signifikan terhadap nilai perusahaan. Leverage berpengaruh positif dan signifikan terhadap nilai perusahaan. GCG berpengaruh positif dan signifikan terhadap nilai.
 

Kerja tim Karyawan dibentuk oleh manajemen perusahaan sebagai upaya untuk mengoptimalkan kinerja dan mencapai target yang telah ditentukan. Perubahan jabatan, jenis pekerjaan atau bidang tertentu, baik demosi maupun rotasi dalam suatu kerjasama tim, dilakukan untuk memberikan semangat semangat kerja, pengalaman, dan peningkatan prestasi kerja karyawan.
Metode penelitian yang digunakan adalah metode kuantitatif dengan tipe kausal asosiatif. Data primer dalam penelitian ini diperoleh dari responden yaitu karyawan PT. Sankyu Indonesia Internasional-Kos Insite sebanyak 60 orang. Penelitian ini menggunakan sampel yang ditentukan dengan menggunakan metode sampling jenuh atau seluruh anggota populasi dijadikan sampel.
Berdasarkan penelitian ini dapat disimpulkan bahwa demosi dan rotasi secara bersama-sama memiliki pengaruh yang signifikan terhadap kerjasama tim karyawan di PT. Sankyu Indonesia Internasional-Kos Insite sebesar 88,1%. dan sisanya 11,9% dipengaruhi oleh faktor lain.

Tujuan   dari   penelitian   ini:   1).   Untuk   mengetahui   apakah   produk berpengaruh terhadap keputusan pembelian konsumen di PT Ella Organic Skin Care  Cabang  Semarang.  2).  Untuk  mengetahui  apakah  harga  berpengaruh terhadap keputusan pembelian konsumen di PT Ella Organic Skin Care Cabang Semarang. 3). Untuk mengetahui apakah tempat berpengaruh terhadap keputusan pembelian konsumen di PT Ella Organic Skin Care Cabang Semarang. 4). Untuk mengetahui   apakah   promosi   berpengaruh   terhadap   keputusan   pembelian konsumen di PT Ella Organic Skin Care Cabang Semarang.
Populasi dalam penelitian ini adalah seluruh konsumen PT Ella Organic Skin Care Cabang Semarang yang pernah dan sedang, melakukan pembelian suatu produk barang maupun jasa perawatan berjumlah 12.428 pada tahun 2020. Penelitian dilakukan secara nonprobability sampling, dengan menggunakan teknik accidental sampling, diperoleh sampel sebanyak 100 responden. Teknik analisis yang digunakan regresi linear berganda.
Hasil penelitian dapat disimpulkan bahwa: 1). Produk berpengaruh positif dan signifikan terhadap keputusan pembelian konsumen PT Ella Organic Skin Care Cabang Semarang. 2). Harga berpengaruh positif dan signifikan terhadap keputusan pembelian konsumen PT Ella Organic Skin Care Cabang Semarang. 3). Tempat berpengaruh positif dan signifikan terhadap keputusan pembelian konsumen PT Ella Organic Skin Care Cabang Semarang. 4). Promosi berpengaruh positif dan signifikan terhadap keputusan pembelian konsumen PT Ella Organic Skin Care Cabang Semarang.

Tujuan penelitian ini untuk mengetahui peran anggaran biaya produksi sebagai alat perencanaan dan pengendalian biaya produksi pada Usaha Mikro, Kecil dan Menengah (UMKM) Wuni Wood Tahun 2019. Data yang digunakan dalam penelitian ini adalah data primer dan data sekunder. Teknik analisis data yang digunakan dalam penelitian ini adalah analisis deskriptif kualitatif dan menggunakan metode analisis varians serta dengan teknik analisis efisiensi biaya produksi.
Hasil penelitian yang diperoleh bahwa anggaran biaya produksi sudah berperan sebagai alat perencanaan dan pengendalian biaya produksi pada Usaha Mikro, Kecil dan Menengah (UMKM) Wuni Wood Tahun 2019. Dikarenakan dalam perencanaan penyusunan anggaran Usaha Mikro, Kecil dan Menengah (UMKM) Wuni Wood sudah sesuai dengan teori yaitu menggunakan prosedur Buttom Up dan pada analisis varians meskipun mengalami selisih merugikan (Unfavorable Variance) dengan presentase 0,69% atau sebesar Rp 1.616.000. Selisih penyimpangan biaya produksi tahun 2019 <5% sehingga masih dianggap dalam posisi wajar, sedangkan didalam analisis efisiensi biaya produksi tingkat efisiensi biaya produksi sebesar 100,69% termasuk kedalam kriteria tidak efisien.

Quality greatly affects patient satisfaction, where the patient will feel satisfied if the patient's perception of the quality of service is as expected by the patient. And will feel dissatisfied if the quality of service is not as expected. With the results of minimal service quality, of course, patient satisfaction is also not optimal.
Therefore, this study aims to determine the effect of physical evidence (tangible), reliability (reliability), responsiveness (responsiveness), attention (empathy), and assurance (assurance) on patient satisfaction. The population in this study were all patients at the X Hospital, Gading Serpong , South Tangerang, totaling 180 people. The researcher used the Heir sampling technique. Analysis of the data in this study using a multiple regression models.
The results of this study indicate that physical evidence (tangible), reliability (reliability), responsiveness (responsiveness), attention (empathy), and assurance (assurance) to patient satisfaction.
Keywords: Tangible ,Reliability, Responsivenes, Empathy, Assurance.

Indonesia merupakan negara yang memiliki luas wilayah yang luas dan memiliki potensi sumber daya alam serta sumber daya manusia yang melimpah. Hal ini dikarenakan jumlah masyarakat Indonesia yang begitu banyak. Namun sayangnya, potensi sumber daya yang melimpah ini belum sepenuhnya dimanfaatkan oleh negara. Untuk meningkatkan kualitas pendidikan dan sumber daya manusia, diperlukan kerjasama antara pemerintah dan lembaga swasta. PT Pertamina menerapkan CSR (Corporate Social Responsibility) dengan melakukan berbagai program untuk mendukung pembangunan berkelanjutan. Hasil dari penelitian ini menunjukkan bahwa proses pengimplementasian yang dilakukan dengan program yang diambil dari hasil keputusan rapat kerja dan pengajuan program dari luar perusahaan, lalu beberapa proses selanjutnya sampai eksekusi program dan laporan pelaksanaan. Dan ada 4 pilar yang menjadi program utama yaitu, program Pertamina Sehati, Pertamina Cerdas, Pertamina Berdikari hingga Pertamina Hijau. Program-program yang dilakukan ini tentunya memiliki manfaat yang besar bagi masyarakat maupun perusahaan. Selain itu pula juga berkontribusi dalam keberlangsungan ekonomi yang berkelanjutan ataupun pembangunan berkelanjutan.

Dalam menjalankan sebuah bisnis UMKM, dibutuhkan perhitungan yang akurat dan ide cemerlang sehigga tercapai hasil yang kreatif dan inovatif untuk memberikan citra atau nilai yang lebih menarik dimata konsumen. Selain unsur kreatif dan inovasi dalam berbisnis diperlukan juga strategi pemasaran yang baik agar dapat mencapai tujuan degan tepat dan dapat meningkatkan daya beli konsumen. Tujuan dari adanya riset ini adalah untuk mengetahui pengaruh kreatif, inovasi, dan strategi pemasaran terhadap peningkatan daya beli konsumen (studi kasus UMKM Ogel-Ogel Khas Pemalang). Riset ini termasuk ke dalam jenis penelitian lapangan dengan pendekatan kuantitatif. Populasi dalam penelitian ini adalah konsumen Ogel-ogel Pemalang. Metode penarikan sempel yang digunakan dalam penelitian ini yaitu nonprobability sampling dengan teknik purposive sampling dan jumlah sampel sebanyak 100 responden. Metode analisis data meliputi uji instrumen, uji asumsi klasik, dan uji hipotesis dengan bantuan IBM SPSS Statictic 22. Hasil penelitian menunjukkan bahwa kreatif berpengaruh pada daya beli konsumen dengan nilai signifikansi 0,000, inovasi berpengaruh signifikan pada daya beli konsumen sebesar 0,008, dan strategi pemasaran berpengaruh signifikan pada daya beli kosumen dengan nilai sebesar 0,001. Variabel kreatif, inovasi, dan strategi pemasaran secara bersama-sama berpengaruh terhadap daya beli konsumen.
 

There are many activities in the logistics and supply chain management process, starting from the origin of goods (upstream) to the final consumer (downstream), to prepare maritime human resources, especially graduates of the commercial and port shipping management study program, it is necessary to focus on 3 (three) main activities, namely: 1) Procurement; 2) Storage (warehousing); and 3) Delivery. The development of industry and technology that continues to change and is dynamic, as well as the impact of the current covid 19 pandemic where the business logistics and courier service sector is a business sector that has an important role in goods delivery services which is also influenced by people's behavior in online shopping activities or e-commerce. commerce. Vocational higher education, such as diploma three study programs, management of commercial shipping and ports, maritime faculty, Amni Maritime University, Semarang, of course, has the opportunity to prepare human resources and develop their cadets to adapt to the needs of the world of work based on logistical competence and supply chain management so that graduates Commercial and port shipping management study programs can be directly ready to use / plug and play / link and match with the real world of work.

This study aims to determine how service quality can have an influence on customer satisfaction at hospital X Tangerang. The benefit of this research is to be able to build and provide even better services and be able to increase customer confidence to return for treatment at hospital X Tangerang. This study uses a questionnaire as a method of collecting data on respondents' perceptions. And for the analysis technique used quantitative analysis. The results of this study indicate that there is an influence between Service Quality (X) on Customer Satisfaction (Y) with a determination coefficient of 75.5%.

Tujuan dari penelitian ini adalah untuk menguji secara empiris motivasi belajar memediasi pembelajaran jarak jauh terhadap kemandirian belajar mahasiswa. Data penelitian dalam penelitian ini menggunakan data primer yang berasal dari kuesioner lalu diolah dan dianalisis kemudian disajikan dalam bentuk tabel dan narasi. Sampel yang digunakan ialah 100 responden yang diambil dari populasi mahasiswa Manajemen Universitas Pelita Bangsa Tahun Semster II. Teknik sampling yang digunakan adalah non probability sampling dan teknik analisis data yang digunakan adalah analisis jalur. Hasil penelitian menyatakan bahwa pembelajaran jarak jauh mempunyai pengaruh signifikan terhadap motivasi belajar, pembelajaran jarak jauh mempunyai pengaruh signfikan terhadap kemandirian belajar, motivasi belajar mempunyai pengaruh positif dan signifikan terhadap kemandirian belajar dan variabel motivasi belajar mempunyai pengaruh positif dan signifikan sebagai variabel yang memediasi pembelajaran jarak jauh terhadap kemandirian belajar mahasiswa.

The purpose of this study was to analyze the effect of liquidity and solvency on profitability at PT. Bank Nagari. This type of research is quantitative, where this study uses time series data (time period). The data taken in this research are 60 monthly financial report data of Pt.Bank Nagari. The data collection technique used in this research is documentation/library study. The type of data used in this study is quantitative data, while the data source is secondary data. The data analysis technique uses multiple linear regression with the help of the Eviews 12 program. The hypothesis is tested using t-test at = 0.05. The results of this study indicate that liquidity has an effect negative and significant to profitability, while solvency has no effect on profitability. The coefficient of determination of liquidity and solvency is 29.72% while the remaining 70.28% is explained in other variables.
 

Perkembangan Industri di Jawa Tengah sudah semakin tinggi dari tahun ke tahun. Komoditi unggulan dari provinsi ini merupakan kayu untuk mebeul, tekstil, plastik, elektronika dan lain sebagainya. Potensi wilayah yang demikian besar tadi haruslah didukung menggunakan sarana & prasarana transportasi yang memadai jika ingin berkembang, salah satu fasilitas yang terdapat pada kota Semarang, terletak pada lokasi strategis pada tengah-tengah pulau Jawa, menaruh layanan jasa peti kemas yang handal, aman, terintegrasi antar moda, dan didukung menggunakan penggunaan teknologi informasi yg terbaru dan dirancang untuk memenuhi kebutuhan penggunaan jasa. Tujuan penelitian ini untuk mengetahui tingkat kepuasan konsumen terhadap pelayanan Terminal Peti Kemas Semarang pada dimensi Penampilan Fisik (Tangible), Kehandalan (Reliability), Ketanggapan (Responsiveness). Berdasarkan hasil regresi linier berganda membuktikan bahwa variabel fisik (X1), kehandalan (X2), dan ketanggapan (X3) masing-masing secara parsial berpengaruh positif dan signifikan terhadap variabel (Y) yaitu kepuasan konsumen Terminal Peti Kemas Semarang.
Kata kunci : Fisik, Kehandalan, Ketanggapan dan Kepuasan Konsumen

Kedisiplinan merupakan hal yang penting didalam segala hal, terutama didalam suatu organisasi ataupun dalam pekerjaan, disiplin yang tinggi akan mempercepat untuk menuju keberhasilan yang inigin dituju. Dari segalamacam tindakan yang  tidak mencerminkan disiplin, salah satunya adalah mangkir. Mangkir bisa diartikan tidak datangnya seseorang ke suatu tempat yang diharuskan untuk didatangi, bisa dikatakan sebagai absen. Mangkir merupakan sebuah hal yang tidak dapat di benarkan sehingga harus mendapatkan sanksi, dalam penanganan pekerja mangkir dapat di temukan di Undang-Undang sebagai acuan bagi sektor publik maupun swasta dalam menetapkan aturannya dalam menangani pekerja yang mangkir. Di dalam tulisan ini akan membahas mengenai mangkir dan sanksi yang akan didapatkan oleh pekerja yang mangkir khusunya PT Kilang Pertamina Internasional dalam memberi penanganan kepada pekerjanya.
 

Success in a company can be seen from the accuracy of the company in utilizing existing business opportunities and implementing appropriate marketing strategies to dominate the market so that the products offered can attract consumer buying interest. The purpose of this study was to determine sales promotion and product image of purchasing decisions using Telkomsel products at the Faculty of Economics, University of Panca Marga. This type of research is to use quantitative descriptive research methods. Data collection techniques used a questionnaire filled out by 30 respondents. The data analysis technique used is descriptive statistical analysis technique using SPSS version 22 such as validity and realibility, t test, F test, Multicollinearity test, Normality test, Multyplelinear regression analisys. The results of the showed that partially sales promotion had a positive and significant effect on the decision to use telkomsel products, while the product image partially has a significant effect on the purchase decision and simultaneously the sales promotion and image the product has a significant effect on purchasing decisions.
Keywords: Sales Promotion, Image Product,  decision to use.   
Abstrak
Keberhasilan dalam perusahaan dapat dilihat dari ketepatan perusahaan tersebut dalam memanfaatkan peluang bisnis yang ada dan menerapkan strategi pemasaran yang sesuai untuk menguasai pasar sehingga produk yang ditawarkan  bisa menarik minat beli konsumen. Tujuan penelitian ini adalah untuk mengetahui promosi penjualan dan citra produk terhadap keputusan pembelian menggunakan produk telkomsel di fakultas ekonomi Universitas Panca Marga. Jenis penelitian ini adalah  menggunakan metode penelitian deskriptif kuantitatif. Tehnik pengumpulan data menggunakan kuesioner yang diisi oleh 30 responden. Tehnik analisis data yang digunakan adalah analisis teknik statistik deskriptif dengan menggunakan SPSS versi 22 seperti uji validitas dan realibilitas, uji t, uji f, uji multikolineritas, uji heterokedastisitas, uji normalitas, analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa secara parsial promosi penjualan berpengaruh positif dan signifikan terhadap keputusan menggunakan produk telkomsel, sedangkan secara parsial citra produk berpengaruh signifikan terhadap keputusan pembelian dan secara simultan promosi penjualan dan citra produk berpengaruh signifikan terhadap keputusan pembelian.
 

Penelitian dengan judul Analisis Gaya Kepemimpinan Demokratis pada Subbagian Kepegawaian Sekretariat Daerah Kota Tangerang Selatan ini bertujuan untuk menganalisis gaya kepemimpinan demokratis Kasubbag Kepegawaian serta untuk mengetahui kelebihan dan kekurangan Kasubbag. Personil dalam memimpin organisasi. Metode penelitian yang digunakan dalam penelitian ini adalah metode deskriptif kualitatif dengan pengumpulan data dengan cara observasi langsung dan wawancara dengan pimpinan dan 3 (tiga) orang staf Sub Bagian Kepegawaian Sekretariat Kota Tangerang Selatan. Hasil penelitian menunjukkan bahwa Gaya kepemimpinan pada Subbagian Kepegawaian mengarah pada kepemimpinan yang demokratis. Dalam memimpin organisasi, Kepala Subbagian Kepegawaian memiliki kelebihan dan kekurangan dalam memimpin yang dipengaruhi oleh kepribadian pemimpinnya.

Penelitian ini bertujuan untuk menjelaskan apakah variabel motivasi, pelatihan dan kompensasi berpengaruh secara signifikan terhadap kinerja karyawan pada PT. Bank Mandiri (Pesero) Tbk. Semarang Unit Collection serta untuk mengetahui variabel manakah yang paling berpengaruh terhadap kinerja karyawan pada PT. Bank Mandiri (Pesero) Tbk. Semarang Unit Collection. Sampel menggunakan metode sensus yaitu seluruh karyawan sebanyak 50 orang dijadikan sampel semuanya. Data dianalisis dengan menggunakan metode kuantitatif yang menggunakan lima rumus yaitu Analisa Regresi Berganda, Analisa Korelasi, Uji T-test, Uji F serta Uji Koefisien Determinasi (R2) dengan bantuan software IBM SPSS 20.0 for Windows. Hasil penelitian menunjukkan bahwa secara partial maupun bersama-sama motivasi, pelatihan dan kompensasi berpengaruh signifikan terhadap kinerja karyawan pada PT. Bank Mandiri (Pesero) Tbk. Semarang Unit Collection.
Kata Kunci : motivasi, pelatihan, kompensasi, kinerja karyawan

Penelitian dilakukan untuk mengetahui pengaruh pengawasan terhadap disiplin kerja Karyawan Manajemen Angkasa Rumah Makan Rata-Rata. Metode penelitian yang digunakan dengan metode kuantitatif dan teknik pengumpulan data menggunakan teknik kuesioner. Populasi dalam penelitian ini adalah semua karyawan Manajemen Angkasa Rumah Makan Rata-Rata sebanyak 50 orang. Metode analisis pengolahan data menggunakan uji validitas, uji reliabilitas, uji regresi linier sederhana, uji asumsi klasik, dan uji koefisien determinasi. Hasil penelitian menunjukkan bahwa variabel pengawasan (variabel X) berpengaruh positif dan signifikan terhadap disiplin kerja karyawan (variabel Y) pada Manajemen Angkasa Rumah Makan Rata-Rata. Hal ini berdasarkan hasil uji koefisien korelasi sebesar 0,392 dengan interprestasi cukup, regresi linier sederhana sebesar Y = 24,655 + 0,435X dengan koefisien determinasi sebesar 15,4% serta tingkat signifikansinya sebesar 8,714. Variabel pengawasan dapat memberikan pengaruh positif terhadap disiplin kerja karyawan, maka hasil penelitian menunjukkan adanya pengaruh pengawasan terhadap disiplin kerja karyawan Manajemen Angkasa Rumah Makan Rata-Rata.

Penelitian  ini  bertujuan  untuk  menjelaskan  apakah  variabel kepemimpinan dan pengembangan karir berpengaruh  secara  signifikan  terhadap kepuasan kerja  pada PT.  Tamco Indonesia. Sampel menggunakan  metode sensus  yaitu  seluruh  karyawan  sebanyak  135  orang  dijadikan  sampel  semuanya. Data dianalisis dengan menggunakan metode kuantitatif yang menggunakan Analisa Regresi  Berganda,  Analisa  Korelasi,  Uji  T-test,  Uji  F  serta  Uji  Koefisien  Determinasi(R2). Hasil  penelitian  menunjukkan  bahwa  secara  partial kepemimpinan memiliki pengaruh positif terhadap kepuasan kerja. Variabel pengembangan karir secara parsial tidak memiliki pengaruh positif dan tidak signifikan terhadap kepuasan kerja. Variabel kepemimpinan dan pengembangan karir secara simultan memiliki pengaruh positif dan signifikan terhadap kepuasan kerja.

Penelitian ini menggunakan deskriptif kuantitatif yang mendeskripsikan kondisi faktual dengan data-data yang terkumpul dari kuesioner berdasarkan pengamatan langsung objek dan wawancara. Populasi dan Sampel dalam penelitian ini adalah karyawan Perangkat Desa Bumen. Analisis secara deskriptif melalui frekuensi dan presentase, serta analisis secara statistik menggunakan Regresi Linear Berganda. Temuan penelitian ini yaitu budaya organisasi, kedisiplinan, kepemimpinan, dan kinerja karyawan telah diterapkan karyawan dan memberikan pengaruh positif dan signifikan baik secara simultan maupun parsial terhadap kinerja Perangkat Desa. Hasil analisis menunjukkan keseluruhan variabel yang diamati berupa budaya organisasi, kedisiplinan, kepemimpinanadalah signifikan berdasarkan perolehan nilai t hitung > t tabel, dan ditemukan pengaruh kepemimpinan (X3) yang dominan berpengaruh terhadap kinerja Perangkat Desa Bumen.

Penelitian ini bertujuan untuk mengetahui kekuatan, kelemahan, peluang dan ancaman yang dimiliki oleh pelayanan Restoran Shabu Auce, melaui analisis SWOT tadi akan ditentukan strategi mana yang paling efektif untuk meningkatkan kepuasan pelamggan di Restoran Shabu Auce. Penelitian ini menggunakan pendekatan Kualitatif. Model penelitian yang digunakan yakni dengan metode Wawancara mendalam, Observasi dan studi kepustakaan yang dilakukan secara sistematik berdasarkan tujuan penelitian. Peneliti mewawancarai Manajer, supervisor, chef dan captain waiter Restoran Shabu Auce, 2 orang pengamat bisnis restoran, dan 5 tamu Restoran Shabu Auce Wawancara dilakukan untuk mendapatkan gambaran yang jelas mengenai kekuatan, kelemahan, peluang dan ancaman yang dimiliki oleh pelayanan Restoran Shabu Auce, serta menentukan strategi pelayanan mana yang paling efektif untuk meningkatkan kepuasan pelanggan di Restoran Shabu Auce. Hasil penelitian menunjukan bahwa strategi WO (Weakness Opportunity) dirasa paling tepat dan efektif dalam upaya peningkatan pelayanan di Restoran Shabu Auce.

Di Gumaya Tower Hotel Semarang Insentif dikendalikan oleh General Manager, salah satu cara untuk meningkatkan prestasi kerja karyawan, pelatihan dan kepuasan karyawan adalah melalui insentif. Insentif sangat penting bagi karyawan itu sendiri sebagai individu, karena besarnya insentif merupakan ukuran nilai pekerjaan karyawan itu sendiri. Insentif dapat dikatakan sebagai usaha dari organisasi dalam meningkatkan prestasi kerja karyawan kepada organisasi. Agar nantinya organisasi tidak akan kehilangan karyawan yang memiliki tenaga ahli yang terampil. Bagi karyawan insentif juga berpengaruh pada kualitas hasil pelayanan kepada konsumen (tamu), yang akan berdampak positif bagi organisasi. Populasi dalam penelitian ini adalah karyawan Gumaya Tower Hotel Semarang, dimana jumlah sampel yang diambil sebanyak 55 responden. Teknik yang digunakan adalah penelitian populasi. Hasil penelitian menunjukkan bahwa terdapat pengaruh positif dan signifikan antara pelatihan terhadap variabel prestasi kerja karyawan, sehingga hipotesis yang diajukan terbukti diterima. Hasil ini juga didukung dengan hasil analisis regresi linear berganda tabel 4.11 dimana koefisien regresi pelatihan sebesar  0, 597, nilai t hitung ( 5,810 ) > t tabel ( 2,01 ) dan signifikan sebesar 0,000 < 0,05. Hasil insentif ini juga didukung hasil analisis regresi linier berganda dimana koefisien regresi insentif adalah sebesar 0,366 , nilai t hitung ( 13,324  ) > t tabel ( 2,01 ) dan signifikan sebesar 0,000 < 0,05. Berdasarkan analisis regresi berganda diperoleh hasil bahwa variabel pelatihan dan insentif berpengaruh positif dan signifikan secara bersama-sama terhadap prestasi kerja karyawan. Hal ini ditunjukkan dengan nilai  F hitung ( 123, 765 ) > F tabel ( 3,18 ) dengan angka signifikan 0,000 < 0,05 sehingga hipotesis ketiga yang diajukan ada pengaruh positif dan signifikan pelatihan dan insentif secara bersama – sama terhadap prestasi kerja karyawanterbukti dapat diterima. Saran kepada kepada manajemen Gumaya Tower Hotel Semarang dapat dijadikan pertimbangan bagi Human Resources Departement ( HRD ) dalam memberikan Insentif untuk meningkatkan prestasi kerja karyawan yang konsekuensinya dapat berpengaruh pada efektifitas organisasi dalam meningkatkan kualitas dan kuantitas kinerja karyawan.

Penilitian  ini dilakukan  pada  Resto  Bale  Banyu  Jepara  yang  bertujuan  untuk  menganalisis  dan  menjelaskan  pengaruh  kualitas  pelayanan  dan  fasilitas  terhadap  kepuasan  tamu yang  mana  mengalami kondisi  kurang  baik  meliputi  pelayanan yang  kurang  ramah  dan  fasilitas  yang masih  kurang  memadai. Data  penelitian  di peroleh  melalui  kuesioner  dan  wawancara. Sampel  yang  digunakan  dalam  penelitian  sebanyak  75  responden. Hasil  penelitian  diharapkan  dapat  memberikan  informasi  yang  berguna  bagi  pihak  resto  maupun  kepuasan  tamu. Data yang  di peroleh  diolah  deskriptif dan analisis  statistik  kuantitatif. Analisis kuantitatif  menggunakan  analisis  berganda untuk  mengetahui  pengaruh  variabel  independent  terhadap  dependent, uji  model, uji  hipotesis, dan  namun  sebelum  dilakukan  uji  tersebut  dilakukan  dahulu  uji  validitas  dan  uji  reliabilitas. Hasil  analisis  regresi  menunjukkan  bahwa  peningkatan  kualitas  pelayanan  dan  fasilitas  terhadap  kepuasan  tamu. Maka  hasil  uji  analisis  regresi  berganda  menunjukkan  nilai F yang  signifikan. dengan  nilai korelasi  determinasi  adjusted  R2  square  sebesar  0,601. Hal  ini  menunjukkan  bahwa  semua  kualitas  pelayanan   dan  fasilitas mempengaruhi  secara  nyata terhadap  kepuasan tamu  secara  bersama-sama  dengan  keeratan  hubungan  sebesar  60,1%. Hal  ini  menunjukkan  bahwa  meningkatkan  kepuasan  tamu   perlu adanya  peningkatan  seluruh  pelayanan  yang  kompetitif  dan  fasilitas  yang  baik  dan  nyaman.

Guna menarik pembeli untuk membeli produk yang ditawarkan maka banyak para penjual melakukan strategi pemasaran yang dilakukan salah satunya dengan cara pemberian diskon. Hal ini dilakukan juga oleh UMKM Jamaluddin untuk menarik pembeli untuk membeli produk madu asli yang berasal dari Desa Gringsing, Kabupaten Batang. disamping itu pula, UMKM Jamaluddin untuk dapat bersaing dengan produk-produk lainnya guna memenangkan persaingan yang sangat ketat ini. Tujuan penelitian ini yakni untuk mengetahui pengaruh diskon terhadap keputusan pembelian madu pada UMKM Jamaluddin. Populasi penelitian ini yakni konsumen madu dari UMKM Jamaluddin, teknik sampling yang digunakan adalah probability sampling dengan cara clauster random sampling sebanyak 40 responden di penelitian ini. Pengambilan data dilakukan menggunakan data primer dan data sekunder serta teknik data dengan uji heterkedastisitas, uji normalitas, uji autokorelasi, regresi sederhana, uji t, uji koefisien determinasi dan menggunakan SPSS versi 23. Hasil penelitian ini diketahui t hitung sebesar 2,488, dan t tabel sebesar 1,686, karena t hitung sebesar 2,488>1,686 sehingga dapat disimpulkan bahwa H0 ditolak dan Ha diterima, yang berarti bahwa ada pengaruh diskon terhadap keputusan pembelian madu pada UMKM Jamaludin dengan dasar kemantapan pada sebuah produk, kebiasaan dalam membeli produk, memberikan rekomendasi pada orang lain dan melakukan pembelian ulang produk Madu Jamaluddin.

Penelitian ini bertujuan untuk menguji pengaruh keandalan dan jaminan terhadap kepuasan mahasiswa pada Politeknik Negeri Banyuwangi baik secara simultan maupun secara parsial, Penelitian ini dilakukan di Kota Banyuwangi, Jawa Timur dengan menggunakan 392 responden mahasiswa. Pengumpulan data dilakukan dengan kuesioner yang berisi 5 pertanyaan untuk masing-masing variabel. Data penelitian ini memenuhi uji asumsi klasik yang berarti dapat digunakan untuk menguji pengaruh variabel independent dengan menggunakan analisis regresi linier berganda. Kehandalan dan jaminan ternyata berpengaruh signifikan terhadap kepuasan mahasiswa dengan nilai R2 sebesar 0,508 dengan sig. 0,000. Hal ini memperlihatkan bahwa apabila lembaga mempunyai karyawan yang kompeten dan mempunyai integritas yang tinggi serta transparan dalam memberikan pelayanan, maka akan berdampak pada peningkatan kepuasan mahasiswa. Kepuasan mahasiswa merupakan salah satu kunci sukses sebuah lembaga dalam usaha mempertahankan mahasiswa selama studi.

Suatu usaha tentu ingin tetap mempertahankan bisnis yang dijalani. Salah satu cara mempertahankan bisnis terhadap persaingan yang terus ada yaitu dengan menyusun strategi pemasaran yang sesuai dengan keadaan perusahaan yang dapat dilakukan dengan analisis SWOT. Analisis SWOT merupakan suatu metode untuk mengidentifikasi keadaan internal perusahaan dan keadaan eksternal lingkungan yang mempengaruhi proses jalannya usaha bisnis. Analisis internal perusahaan meliputi identifikasi kekuatan dan kelemahan yang dimiliki perusahaan, sedangkan analisis eksternal meliputi peluang dan ancaman dari luar perusahaan. Riset dilakukan pada suatu usaha bisnis jasa wedding card “PaperMint” yang berada di Jl. Kaliurang km.5. Pengambilan data dilakukan dengan mengadakan wawancara yang kemudian dianalisis yang hasilnya menunjukkan perusahaan terletak pada kuadran I dimana mempunyai kekuatan yang tinggi dan peluang yang besar. Strategi yang digunakan berdasar analisis SWOT tersebut yaitu strategi tumbuh (ekspansi dan progresif) dengan fokus pada satu/dua jasa yang diusahakan, mengembangkan lini produk, dan menjalin kerjasama dengan bisnis  terkait.