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Peran Komunikasi Costumer Relationship Management dalam Menciptakan Kepuasan Pelanggan di Industri Makanan dan Minuman
Kartika Kartika
; Eka Susilawati
; Fithrotul Kalimah
; Rizqi Fitrianti
; Arfian Suryasuciramadhan
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Vol 5
, No 1
(2025)
This study aims to analyze the role of communication in Customer Relationship Management (CRM) systems in creating customer satisfaction at PT Bangkit Jaya Teknik Indonesia, a business-to-business (B2B) cold storage installation service company. The research background lies in the increasing number of customer complaints during 2022–2024, mainly due to delayed responses, suboptimal after-sales service, and the absence of a centralized communication record system. This study employed a qualitativ...
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Penguatan Profil Pelajar Pancasila Melalui Pembelajaran Berbasis Aplikasi Thunkable di SMA Negeri 2 Kabupaten Sorong
Melda Agnes Manuhutu
; Sherly Gaspersz
; Lulu Jola Uktolseja
; Martinus Martinus
; Helena Helena
; Delvi Delvi
; Kartika Kartika
; Titus Titus
Bumi: Jurnal Hasil Kegiatan Sosialisasi Pengabdian kepada Masyarakat
Vol 3
, No 3
(2025)
This community service activity addresses the growing need for adaptive education in the digital era by focusing on strengthening the character and competence of students in line with rapid technological developments. The Pancasila Student Profile, which serves as the foundation of the Merdeka Curriculum, outlines six core dimensions: faith and piety, global diversity, cooperation, independence, critical reasoning, and creativity. Among these, creativity, independence, and critical thinking are...
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Modifikasi Penataan Perabot Kamar Lansia dalam Mendukung Keselamatan dan Kenyamanan Lansia di PSTW
Asrina Pitayanti
; Kartika Kartika
; Priyoto Priyoto
Jurnal Pengabdian dan Solidaritas Masyarakat
Vol 2
, No 3
(2025)
Adaptive environmental arrangements, particularly in elderly care facilities (PSTW - Panti Sosial Tresna Werdha, or Social Welfare Homes for the Elderly), need careful consideration due to the physical and cognitive decline experienced by elderly residents in their rooms. This issue indicates that suboptimal furniture arrangement in rooms can lead to a high incidence of risks such as falls, decreased comfort, and safety concerns. According to WHO data, falls are a leading cause of injury among t...
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Tindak Tutur Ekspresif dalam Pidato Prabowo Subianto pada Puncak Hari Guru Nasional 2024
Kartika Kartika
; Asnawi Asnawi
; Dita Puspita Junaedi
; Dian Nurul Fitra
Jurnal Ilmu Pendidikan, Bahasa, Sastra dan Budaya
Vol 3
, No 4
(2025)
This study aims to describe the types of expressive speech acts used by Prabowo Subianto in his speech at the 2024 National Teachers' Day commemoration. The research employs a qualitative approach with a pragmatic discourse analysis method. The data were obtained from the transcript of Prabowo Subianto speech and analyzed based on Searle’s theory of expressive speech acts. The results show that Prabowo used various forms of emotional expression, such as expressions of gratitude, praise, apprecia...
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Analisis Makna Kias dalam Puisi “Guru” Karya Muhammad Asqalani Eneste: Kajian Semantik
Dita Puspita Junaedi
; Kartika Kartika
; Fatmawati Fatmawati
Jurnal Ilmu Pendidikan, Bahasa, Sastra dan Budaya
Vol 3
, No 4
(2025)
This study aims to examine the figurative meanings in the poem "Guru" by Muhammad Asqalani eNeSTe through a semantic approach. The poem portrays the struggle and dedication of a teacher who devotes themselves to serving in a remote area with deep love and sacrifice. This research adopts a qualitative method with content analysis techniques by conducting a document study of the poem's text. The analysis reveals that the poem is rich in figurative language, including metaphor, personification, hyp...
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Tindak Tutur Ekspresif dalam Pidato Prabowo Subianto pada Puncak Hari Guru Nasional 2024
Kartika Kartika
; Asnawi Asnawi
; Dita Puspita Junaedi
; Dian Nurul Fitra
Jurnal Ilmu Pendidikan, Bahasa, Sastra dan Budaya
Vol 3
, No 4
(2025)
This study aims to describe the types of expressive speech acts used by Prabowo Subianto in his speech at the 2024 National Teachers' Day commemoration. The research employs a qualitative approach with a pragmatic discourse analysis method. The data were obtained from the transcript of Prabowo Subianto speech and analyzed based on Searle’s theory of expressive speech acts. The results show that Prabowo used various forms of emotional expression, such as expressions of gratitude, praise, apprecia...
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Analisis Makna Kias dalam Puisi “Guru” Karya Muhammad Asqalani Eneste: Kajian Semantik
Dita Puspita Junaedi
; Kartika Kartika
; Fatmawati Fatmawati
Jurnal Ilmu Pendidikan, Bahasa, Sastra dan Budaya
Vol 3
, No 4
(2025)
This study aims to examine the figurative meanings in the poem "Guru" by Muhammad Asqalani eNeSTe through a semantic approach. The poem portrays the struggle and dedication of a teacher who devotes themselves to serving in a remote area with deep love and sacrifice. This research adopts a qualitative method with content analysis techniques by conducting a document study of the poem's text. The analysis reveals that the poem is rich in figurative language, including metaphor, personification, hyp...
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Edukasi Kesehatan Mental Emosial pada Anak Remaja
Asrina Pitayanti
; Kartika Kartika
; Fitria Yuliana
ARDHI : Jurnal Pengabdian Dalam Negri
Vol 2
, No 6
(2024)
The development of adolescence is a period of achieving mental, emotional, social, physical maturity, which is also a transition period from childhood to adulthood. This condition certainly requires adaptation in adolescents, 40% of adolescents admit to feeling more easily offended or angry, but 36% of them feel anxious or nervous. Another 36% feel tired or exhausted during class and 31% show feelings of stress. The purpose of implementing this community service activity is to teach adolescents...
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Edukasi Dan Pendampingan Pembuatan Rebusan Jahe Untuk Menurunkan Tekanan Darah Pada Lansia Penderita Hipertensi
Adhin Al Kasanah
; Achmad Vindo Galaresa
; Kartika Kartika
Jurnal Riset Ilmu Farmasi dan Kesehatan
Vol 2
, No 4
(2024)
Hypertension is a disease whose prevalence continues to increase every year. Uncontrolled hypertension can cause various complications, so comprehensive management is needed to treat this disease. One non-pharmacological therapy for treating hypertension is ginger. Ginger contains flavonoids which can have a vasodilation effect so scientifically it can lower blood pressure. The method used in this service is a lecture and simulation of making ginger stew to lower blood pressure. The results of b...
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Penyuluhan Tatalaksana Diabetes Melitus Dengan Aturan 3J (Jumlah, Jenis, Jadwal) Sebagai Upaya Menstabilkan Kadar Glukosa Darah Pada Pasien Diabetes Melitus
Adhin Al Kasanah
; Kartika Kartika
; Edy Purwanto
Jurnal Pengabdian dan Kemitraan Masyarakat (ALKHIDMAH)
Vol 1
, No 1
(2023)
Diabetes Melitus (DM) merupakan salah satu penyakit metabolik yang prevalensinya terus meningkat. Pasien DM memiliki resiko yang lebih tinggi untuk mengalami berbagai komplikasi penyakit yang dapat terjadi pada seluruh sistem tubuh misalnya pada jantung, pembuluh darah, saraf, ginjal, dan ulkus kaki. Penanganan DM dapat di lakukan dengan lima pilar, yaitu edukasi, perencanaan makan, latihan jasmani, intervensi farmakologis d...
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