Customer Relationship Management (CRM) is one of the business strategies that companies can employ to foster positive relationships between the company and its customers. This research aims to explore and analyze the CRM service strategies employed by Zipzap Corporation, examining the factors influencing the effectiveness of these strategies in enhancing brand loyalty for Zipzap Corporation. The research methodology utilized is qualitative, involving interviews with both Zipzap Corporation customers and customer service employees. The findings reveal that Zipzap Corporation implements CRM strategies encompassing post-sales and delivery service stages.  Customer perspectives indicate that factors such as communication ease, product quality, and trust are primary considerations when selecting a vendor. These factors are integral to the CRM service strategy, aiming to enhance brand loyalty for Zipzap Corporation. This study provides insights into CRM service strategies that companies can adopt to build strong customer relationships, ultimately contributing to the overall business objectives and sustainability.

The need for information for Sukoharjo Village is still lacking, Sukoharjo Village still provides information and makes complaints using conventional methods. This conventional method causes slow response and lack of monitoring and evaluation from village officials. This research aims to design a website-based Sukoharjo village profile information system. This research uses the waterfall method which starts from the analysis, design, coding and testing stages. Meanwhile, several methods in the data collection process were observation, interviews and literature study. And for the system testing method, black box testing is used with system design using UML (Unified Modeling Language). This village profile information system can disseminate information about Sukoharjo Village, especially about the village, organizational structure, population data and can make complaints online which can be accessed via devices owned by visitors.

This article aims to optimize the profit of seblak business through the application of Simplex method in linear program. Seblak is a popular business today with a wide variety of toppings such as meatballs, sausages, noodles, feet and many more, but efficient production planning and resource allocation can be challenging. In calculating this profit optimization, we use the Simplex method to identify production combinations that can generate maximum profit by considering various constraints related to raw materials, processing time, production costs to product selling prices. The result is expected to help seblak business owners in making smarter decisions regarding production, inventory, and pricing strategies, thus improving their business profitability.

This article investigates the relationship between sleep quality and the management of chronic illnesses such as diabetes and hypertension. By analyzing data from patient surveys and health records, the study finds that poor sleep quality is associated with worsened disease management and higher healthcare utilization. The findings suggest that improving sleep quality should be an integral part of chronic illness management strategies to enhance patient outcomes.

This article investigates the relationship between sleep quality and the management of chronic illnesses such as diabetes and hypertension. By analyzing data from patient surveys and health records, the study finds that poor sleep quality is associated with worsened disease management and higher healthcare utilization. The findings suggest that improving sleep quality should be an integral part of chronic illness management strategies to enhance patient outcomes.

This study evaluates the effectiveness of vaccination programs in reducing the incidence of infectious diseases in low-income countries. By analyzing immunization coverage data and disease prevalence rates, the research highlights the successes and challenges faced by vaccination initiatives. The findings indicate that comprehensive vaccination campaigns significantly decrease morbidity and mortality rates, emphasizing the need for sustained investment and community engagement to improve public health outcomes.

Corruption in the public sector remains a major obstacle to regional development, threatening the effectiveness of financial management and public services. Gaps in financial supervision and management that are not transparent are the cause of fraud in the use of the budget. The agency theory states that corruption is caused by a conflict of interest between the community as the principal and the government as an agent, with the external auditor as a supervisor to prevent irregularities. The focus of this research is to find out the relationship between corruption in local governments and capital expenditure, local own revenue, audit opinions, and audit findings. This study uses quantitative methods and uses secondary data. The sample consistSed of 250 local governments (districts/cities/provinces) in Indonesia during 2020-2022. The analyst method uses SPSS 27 with multiple linear regression method. The test results showed that capital expenditure had no effect on corruption, local own revenue and audit findings had a positive effect on corruption, and audit opinions had nothing to do with corruption in local governments.

Pernikahan dalam Islam bukan hanya sekadar ikatan antara dua individu, tetapi juga melibatkan dimensi sosial, hukum, dan spiritual yang mempengaruhi masyarakat. Proses khitbah atau lamaran menjadi langkah penting dalam pernikahan, di mana batasan melihat aurat perempuan menjadi perhatian utama. Penelitian ini bertujuan untuk menganalisis dan mendalami pandangan Ibnu Hazm dan Imam Syafi'i mengenai batasan melihat aurat perempuan dalam proses pinangan. Penelitian ini menggunakan jensi penelitian kualitatif dengan pendekatan studi pustaka atau kajian literatur. Hasil dari penelitian penelitian ini adalah bahwa Ibnu Hazm memperbolehkan laki-laki untuk melihat seluruh anggota wanita pinangan dan bukan wanita secara umum, sedangkan Imam Syafi'i membatasi pandangan hanya pada wajah dan telapak tangan. Penelitian ini diharapkan dapat memberikan wawasan baru bagi masyarakat Muslim dalam menjalani proses khitbah sesuai dengan prinsip syariat Islam

Perkembangan teknologi digital memfasilitasi munculnya fenomena "flexing" di media sosial, terutama di platform TikTok. Fenomena ini mengacu pada perilaku pengguna yang memamerkan kekayaan, gaya hidup mewah, atau pencapaian pribadi untuk membangun citra diri yang diinginkan di mata publik. Melalui perspektif sosiolinguistik, penelitian ini menganalisis bahasa yang digunakan dalam konten flexing, yang sering kali mencakup kata-kata mewah, frasa khas, dan intonasi tertentu. Studi ini bertujuan untuk memahami bagaimana bahasa flexing menjadi alat komunikasi yang mencerminkan status sosial, kebutuhan akan validasi sosial, dan identitas digital pengguna. Temuan menunjukkan bahwa flexing bukan hanya sarana komunikasi, tetapi juga simbol status di ruang digital, memperlihatkan bagaimana bahasa membentuk dan mengelola persepsi identitas sosial di lingkungan daring. Implikasi ini memperluas pemahaman sosiolinguistik terkait peran bahasa dalam budaya digital dan norma sosial di media sosial.

This study aims to improve students' mathematics learning outcomes through the implementation of cooperative learning model using the Think Pair Share (TPS) technique. The subjects of the study were the students of class VII-A at SMPN 3 Surabaya. This Classroom Action Research (CAR) was conducted in two cycles, each consisting of planning, implementation, observation, and reflection stages. Data were collected through tests, namely formative tests and post-tests. The results showed a significant improvement in students' mathematics learning outcomes after the application of the Think Pair Share technique. In the first cycle, the average student scores increased significantly compared to before the intervention, with even greater improvements observed in the second cycle. Besides improving learning outcomes, the application of the Think Pair Share technique also had a positive impact on student participation and interaction during the learning process. Students became more active in discussions and helped each other understand the lesson material. Therefore, the Think Pair Share technique has proven effective in enhancing the mathematics learning outcomes of students in class VII-A at SMPN 3 Surabaya.
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