The Efforts of A Linen Attendant in Handling Guest Complaints at Chanti Hotel, Semarang
(Liemarindu Maharani, Syaiful Ade Septemuryantoro)
DOI : 10.55606/icesst.v2i2.282
- Volume: 2,
Issue: 2,
Sitasi : 0 19-Aug-2023
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| Last.19-Aug-2025
Abstrak:
This study aims to identify and explain the efforts that can be made by linen attendants in handling guest complaints in accordance with the standard operational procedures at the Chanti Semarang Hotel. The data collection methods used in this study are observation, interviews, and documentation so that the data obtained about handling guest complaints will be accurate. The research findings are problems found related to linen that has spots or stains, linen that is damaged or torn, linen that is yellowing. Room attendants are parties who are also responsible and can help maintain linen cleanliness. Efforts that a linen attendant can make to handle guest complaints, whether in terms of efforts to improve deficiencies or efforts to prevent and minimize the occurrence of complaints from guests, so that linens with stain and damage problems can be resolved optimally and can be reused for operations. The conclusion that can be drawn is that if all work is carried out according to standard operational procedures, it will guarantee the smooth operation of the hotel. If problematic linen is optimally resolved, it will have a big impact on the satisfaction of the guests staying, thus reducing the possibility of complaints.
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2023 |
Keefektifan Media Pembelajaran Geogebra Dalam Memecahkan Persoalan Matematika
(Mulyadi Mulyadi, Risky Marchel Tanjung, Azira Wina Kusuma, Fadya Levia Azahra, Tiara Sekar Maharani, Dilah Nur Fadilah)
DOI : 10.59581/konstanta-widyakarya.v1i2.860
- Volume: 1,
Issue: 2,
Sitasi : 0 09-Jul-2023
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| Last.02-Aug-2025
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The purpose of this research is to analyze the effectiveness of Geogebra learning media in solving math problems among students. The method used in this study is the literature review method with a qualitative approach, which involves a literature review of library sources such as books, articles, journals. Data collection techniques were carried out by conducting literature studies and distributing questionnaires and test questions given to 10 students from class 4C in the 4th semester of Mathematics Education at Indraprasta University PGRI, who were considered to represent the entire research subject. The data analysis technique uses descriptive analytic by collecting data then compiling, analyzing and drawing conclusions. The results of this study indicate that Geogebra is less effective in solving mathematical problems due to lack of knowledge about Geogebra and low interest in using Geogebra.
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2023 |
Penerapan Teori Keadilan Terhadap Pembagian Harta Bersama Pasca Perceraian
(Safira Maharani Putri Utami, Siti Nurul Intan Sari Dalimunthe)
DOI : 10.26623/julr.v6i1.6899
- Volume: 6,
Issue: 1,
Sitasi : 0 25-Jun-2023
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| Last.09-Jul-2025
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This research aims to examine the application of the division of marital assets after divorce by analyzing the case in decision number 2802/Pdt.G/2018/Dpk. The focus of this research is on the division of marital assets and how the theory of justice is applied in the division process. This research is important as it highlights the division of marital assets as a sensitive issue in society, and the importance of justice as a key factor in the division that can influence court decisions. Therefore, it is necessary to analyze the factors considered by the panel of judges in cases involving the division of marital assets. This research adopts a normative legal research method by analyzing the applicable legal regulations and supported by other legal materials, including primary, secondary, and tertiary legal sources. The findings of this research indicate that the existing regulations governing the division of marital assets do not fully meet the criteria of justice for wives who bear a double burden in marriage. Judges are allowed to deviate from existing laws and engage in contra legem practices to achieve justice for all parties involved in the marriage. Penelitian ini memiliki tujuan untuk mengkaji penerapan terhadap pembagian harta bersama pasca perceraian dengan menganalisis perkara pada putusan Nomor 2802/Pdt.G/2018/Dpk. Penelitian ini berfokus pada pembagian atas harta bersama dan bagaimana teori keadilan diterapkan dalam proses pembagian tersebut. Penelitian ini menjadi penting dengan menyoroti pembagian harta bersama sebagai isu yang cukup sensitif dalam masyarakat dan pentingnya keadilan sebagai faktor utama dalam pembagian tersebut yang dapat mempengaruhi keputusan pengadilan. Maka dari itu, dirasa perlu adanya urgensi untuk menganalisis faktor-faktor pertimbangan oleh majelis hakim dalam kasus pembagian atas harta bersama. Penelitian ini menggunakan metode penelitian hukum normatif (yuridis normatif) dengan menganalisis peraturan-peraturan hukum yang berlaku dengan didukung oleh bahan hukum lainnya, antara lain bahan hukum primer, sekunder, serta tersier. Hasil dari penelitian ini menjelaskan bahwa peraturan yang telah diundangkan yang mengatur mengenai pembagian atas harta bersama belum sepenuhnya memenuhi kriteria keadilan bagi istri yang memiliki beban ganda dalam perkawinan. Hakim dalam memutuskan terkait diizinkan untuk melanggar hukum yang ada dengan melakukan contra legem guna mencapai keadilan bagi semua pihak dalam perkawinan.
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2023 |
URGENSI PEMBINAAN DAN PENGAWASAN PEMERINTAH DALAM PERLINDUNGAN KONSUMEN TERHADAP PRODUSEN MINYAK CURAH YANG MERUGIKAN KONSUMEN
(Rifki Fabian Alfariz, Muhammad Akmal, Mutiya Raqi, Rey Machini, Naufal Jurisce, Novianda Fitri, Farhan Al Karim, Restu Intsia, Wanda Hamidah, Muhammad Ariobimo, Aisyah Maharani)
DOI : 10.59581/jhsp-widyakarya.v1i3.638
- Volume: 1,
Issue: 3,
Sitasi : 0 20-Jun-2023
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Tujuan penelitian ini untuk mengkaji upaya perlindungan konsumen dari segi pengawasan pemerintah dalam kasus minyak goreng curah dengan logo halal palsu di Banten. Penelitian ini menggunakan metode penelitian hukum normatif dengan pendakatan perundang-undangan dan deskriptif. Hasil penelitian menunjukan bahwa masyarakat, lembaga perlindungan konsumen swadaya masyarakat dan pemerintah berperan secara bersamaan dalam melakukan pengawasan terhadap produk yang beredar di pasaran dalam kasus minyak goreng curah dengan logo halal palsu, sesuai dengan amanat UUD 1945 serta Undang-undang No. 8 Tahun 1999 tentang perlindungan konsumen bahwa tujuan pengawasan ini dilakukan untuk melindungi segenap bangsa dalam hal ini konsumen dalam upaya pemenuhan kebutuhan. Dilakukan penindakan sesuai dengan aturan yang berlaku oleh kepolisian agar memberikan efek jera bagi pelaku usaha.
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2023 |
Perlindungan Hukum Terhadap Tenaga Kerja Anak Ditinjau Dari Undang-Undang No. 13 Tahun 2004 Tentang Ketenagakerjaan
(Nabiella Putri Nastiti, Christina Febriani Silalahi, Adisty Maharani, Anzira Sania Deshiva, Mita Riza Rahmanda, Goldman Mediyana, Reza Dio Wijatmika, Alief Anugrah, Mustika Mega Wijaya)
DOI : 10.59581/jhsp-widyakarya.v1i3.626
- Volume: 1,
Issue: 3,
Sitasi : 0 19-Jun-2023
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This research aims to examine the legal protection provided by law to a child who becomes a worker in protecting and maintaining the legal rights and growth and development rights of a child. As well as providing knowledge for a child who will become a worker and for a business owner in employing a child into the workforce so that both parties understand their respective rights and obligations. This research was conducted in order to contribute to the legal protection of a child so that the growth and development of children can be guaranteed and protected properly and is intended to be useful for readers and add insight that is so important in applying special treatment for a child who becomes a worker.
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2023 |
Penerapan Digital Marketing Sebagai Strategi Pemasaran Pada UMKM Pakan Super Klasik
(Cindy Clarissa Quenby, Maharani Ikaningtyas)
DOI : 10.55606/jpkm.v2i2.153
- Volume: 2,
Issue: 2,
Sitasi : 0 16-Jun-2023
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The rapid development of internet technology in the current era has changed the paradigm of traditional marketing into digital marketing using internet media, which is known as digital marketing. Digital marketing plays an important role in the success of MSME marketing because it allows analysis of new target markets, consumer behavior and product information. However, only a few MSMEs have an understanding of this digital technology-based marketing strategy. As a form of contribution to community service, students from UPN "Veteran" East Java invited and provided an understanding to the Super Klasik Feed MSME about the importance of digital marketing as a marketing strategy. The methods used include observation, interviews, digital marketing implementation, and activity evaluation. The results obtained by MSME Feed Super Klasik are an understanding of the importance of digital marketing as a marketing strategy, and students succeed in sharing knowledge through the implementation of creating Instagram social media accounts.
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2023 |
Penerapan Strategi Pelayanan Di Starbucks
(Ida Royani, Sephia Maharani, Santi Pertiwi Hari Sandi, Dwi Epty Hidayaty)
DOI : 10.58192/profit.v2i3.989
- Volume: 2,
Issue: 3,
Sitasi : 0 12-Jun-2023
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| Last.07-Jul-2025
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Coffee is one of the most popular beverages in many places. The development of coffee cultivation in Indonesia has grown rapidly, in 2016, about 633 thousand tons of coffee were produced and in 2017, 636.7 thousand tons, which means that the growth was about 0.74%. Arabica and Robusta are the coffee species that account for most of the world's coffee trade. There are differences between Arabica and Robusta coffees both in terms of taste and the shape of the beans. Many coffee sellers and vendors do not know the difference. Therefore, to avoid mistakes when choosing coffee beans, you need software that helps distinguish types of coffee beans based on their shape. As an alternative software, image processing using the artificial neural network method can be used. This study looks at how the software detects the pattern of the coffee bean image using a morphological method using quantitative learning methods. The feature vectors used were width, height, width, mean, variance and standard deviation. The class classification is divided into the image class of Arabica coffee beans and the image class of Robusta coffee beans, with an average recognition result during the testing process of 97%
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2023 |
Peramalan Ekspor Migas dan Non Migas di Indonesia Sampai Tahun 2035
(Diva Maharani, Ivana Dwi Astuti, Fatma Nia Ervrina, Alifia Meidiana)
DOI : 10.58192/wawasan.v1i3.927
- Volume: 1,
Issue: 3,
Sitasi : 0 07-Jun-2023
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Ekspor merupakan kegiatan penjualan suatu barang ke luar daerah. Ekspor memiliki peran penting terhadap pertumbuhan ekonomi dimana kondisi industri dalam negeri, iklim investasi, dan perdagangan global. Pada penelitian ini menggunakan software Eviews dengan analisis ARIMA (Autoregressive Integrated Moving Average) yang digunakan untuk memprediksi ekspor yang dilakukan oleh Indonesia sampai 2035. Berdasarkan hasil analisis ARIMA yang telah dilakukan diperoleh nilai ekspor pada 1990 sampai dengan 2023 mengalami kenaikan dan penurunan. Selanjutnya untuk peramalan nilai ekspor di masa mendatang atau forecast sampai tahun 2035 nilainya terletak diantara 0 sampai 10 dan rata-rata cenderung menurun setiap tahunnya dimulai dari tahun 2023 hingga tahun 2035 sebesar -3.71%, namun penurunan ini cenderung stabil atau tidak terlihat penurunan yang begitu dalam. Hal ini juga sejalan dengan hambatan untuk melakukan ekspor yaitu hambatan fisik, finansial, teknis dan eksternal.
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2023 |
Peranan Manajemen Sekuriti Dalam Mengamankan Dan Memecahkan Masalah PT SK Keris Indonesia
(Edy Soesanto, Alifah Jiddal Masyruroh, Ganis Aliefiani Mulya Putri, Srirahayu Putri Maharani)
DOI : 10.55606/mri.v1i3.1259
- Volume: 1,
Issue: 3,
Sitasi : 0 01-Jun-2023
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PT SK Keris Indonesia is a joint venture company operating in Indonesia and is part of SK Chemicals' global strategy. This company produces various types of products, such as polyester filament yarn, PET resin for bottles, PET film, as well as several specialty chemicals that are tailored to orders from consumers. Given the types of products produced and the large size of the company, security at PT SK Keris Indonesia is very important. This study was made to find a correlation between the role of security management and security breaches. The results of the study show that the Security Unit at PT SK Keris has not optimally and coordinatedly utilized all parties related to the security of PT. SK Keris including the local police. SK Keris, needs to take advantage of the potential that exists from within and around it, including by building cooperation with the local police apparatus.
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2023 |
Analisis Optimalisasi Modal Kerja Industri Tempe Skala Kecil Malang
(Agni Prajna Yadi, Andik Pratama, Iroh Maharani)
DOI : 10.51903/e-bisnis.v16i1.1117
- Volume: 16,
Issue: 1,
Sitasi : 0 22-May-2023
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Penelitian ini bertujuan Meningkatkan Produktivitas dan Keuntungan Industri Tempe Skala Kecil di Kota Malang melalui Penentuan dan Penggunaan Modal Kerja yang Optimal. Pengelolaan modal kerja sangat penting bagi perusahaan, terutama dalam hubungannya dengan pertumbuhan penjualan dan kebutuhan permodalan aktiva lancar yang dekat dan langsung. Namun, banyak industri tempe belum menganalisis kebutuhan modal kerjanya, sehingga penelitian ini diharapkan dapat memberikan sumbangan pemikiran bagi industri terkait untuk mengembangkan usahanya. Dalam penelitian ini, metode saldo rata-rata dan metode keterikatan dana dan pengeluaran kas digunakan untuk menentukan jumlah kebutuhan modal kerja. Hasil analisis sensitivitas pada industri tempe Pak Didiek Karim menunjukkan bahwa penurunan kapasitas produksi hingga 80% dan kenaikan harga kedelai hingga 60% masih menguntungkan, namun peningkatan harga kedelai dapat berdampak negatif pada keuntungan. Overall, penelitian ini memberikan gambaran yang jelas tentang kebutuhan modal kerja pada industri kecil tempe di Kota Malang.
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2023 |