Publication Search

Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan transformasional dan kompensasi terhadap motivasi kerja dan kinerja karyawan. Penelitian ini juga bertujuan menganalisis peran motivasi kerja dalam memediasi hubungan kepemimpinan transformasional dan kompensasi dengan kinerja karyawan. Penelitian dilakukan dengan metode survey dengan cara menyebarkan kuesioner kepada 84 orang karyawan PT Pelabuhan Indonesia (Persero) Subregional Jawa Pelabuhan Tanjung Emas. Pengambilan sampel menggunakan non probability sampling dengan teknik proporsional sampling. Analisis data menggunakan path analysis. Hasil penelitian menunjukkan bahwa kepemimpinan transformasional dan kompensasi berpengaruh positif secara signifikan terhadap motivasi kerja dan kinerja karyawan. Motivasi kerja memediasi hubungan kepemimpinan transformasional dan kompensasi dengan kinerja karyawan secara signifikan.

Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan yang melayanai dan motivasi intrinsik terhadap kinerja karyawan baik secara langsung maupun melalui Organizational Citizenship Behavior pada karyawan PT. Deltamarga Adyatama Semarang. Populasi pada penelitian ini adalah seluruh seluruh karyawan PT. Deltamarga Adyatama Semarang, ukuran jumlah sampel yang digunakan sebesar 107 responden, dengan teknik pengambilan sampel menggunakan metode sensus atau sampel jenuh. Sumber data yang digunakan data primer, dengan metode pengumpulan data kuesioner. Teknik analisis yang digunakan adalah analisis jalur dan uji sobel. Hasil analisis penelitian diperoleh kepemimpinan yang melayani dan motivasi intrinsik berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior. Kepemimpinan yang melayani, motivasi intrinsik, dan Organizational Citizenship Behavior berpengaruh positif dan signifikan terhadap kinerja karyawan. Hasil uji mediasi menyatakan bahwa variabel Organizational Citizenship Behavior dapat memediasi pengaruh kepemimpinan yang melayani terhadap kinerja karyawan, serta Organizational Citizenship Behavior dapat memediasi pengaruh motivasi intrinsik terhadap kinerja karyawan.

Dokter praktek merupakan pelayanan perorangan yang mampu menangani pasien secara komprehensif yaitu promotive, preventive, curative, rehabilitative dan palliative care. Pelayanan dokter praktek dituntut untuk mampu menyelenggarakan pelayanan kesehatan yang berkulaitas. Salah satunya dengan pelayanan rekam medis elektronik untuk menghasilkan data dan informasi yang berkualitas. Salah satu dokter praktek yang memperhatikan kualitas pelayanan adalah Dr praktek Sriningsih. Isi dari rekam medis rawat jalan ini adalah nomor rekam medis pasien, nama, alamat, usia, pekerjaan, anamnesis diagnosis dan Tindakan. Formulir masih manual dan belum ada space tanda tangan pemberi asuhan. Implementasi rekam medis rawat jalan di Praktek Dokter melalui lima tahapan. Tahapan tersebut adalah penyusunan materi dan Customize Software, sosialisasi, pelatihan, pendampingan dan monitoring evaluasi

This study aims to determine the effect of product quality and lifestyle on purchasing decisions for iPhone smartphones through purchase intention as an intervening variable. The sample used was 85 students of the Faculty of Economics and Business, Makassar State University who had been selected based on predetermined criteria. Data collection techniques were carried out by questionnaires, interviews and literature studies. The data analysis technique consists of Outer Model (Measurement Model) which consists of Convergent Validity, Discriminant Validity and Composite Reliability, then Structural Model (Inner Model) and Hypothesis Test. Based on the results showed that the product quality variable has a positive and significant effect on purchasing decisions with a parameter coefficient of 0.192, a t-count value of 2.030, and a p-value of 0.043 <0.05. Lifestyle variables have a positive and significant effect on purchasing decisions with a parameter coefficient of 0.338, t-count value of 3.353 and p-value is 0.001 <0.05. product quality has a positive but insignificant effect on purchase intention with a parameter coefficient of 0.129, t-count value of 1.142 and p-value is 0.254>0.05. Lifestyle has a positive and significant effect on buying interest with a parameter coefficient of 0.558, a t-count value of 6.485 and a p-value of 0.000 <0.05. buying interest has a significant effect on purchasing decisions with a parameter coefficient of 0.558, a t-count value of 6.485 and a p-value of 0.000<0.05.

This research was related to the influence of organizational culture and compensation on employee performance PT. Armada Financial Magelang with job satisfaction as an intervening variable. The purpose of this study was to: determine the influence of organizational culture on job satisfaction partially. Knowing the influence of compensation on job satisfaction partially determine the influence of organizational culture and job satisfaction on organizational commitment simultaneously, knowing the influence of organizational culture on employee performance partially determine the effect of job satisfaction on employee performance partially determine the influence of organizational culture and job satisfaction the performance of employees simultaneously, and knowing where greater direct influence organizational culture and job satisfaction on employee performance PT Mega Finance Mojokerto with indirect and direct influence of organizational culture and job satisfaction on employee performance PT Mega Finance Mojokerto through organizational commitment. Respondents in this study were 58 employees of PT Mega Finance Mojokerto. Data collection methods used are questionnaires and in analyzing the data using path analysis. The results of this study indicated that there was partial significant effect of organizational culture on job satisfaction, there was partial significant effect of compensation on job satisfaction, there was significant effect of organizational culture and compensation on job satisfaction simultaneously, there was partial significant effect of organizational culture on employee performance, there was partial significant effect of job satisfaction on employee performance, there was partial significant effect of organizational culture and job satisfaction on employee performance simultaneously, there was partial significant effect of job satisfaction to employee performance. Then simultaneously significant effect of job satisfaction to employee performance. In addition, the indirect influence of organizational culture on employee performance through job satisfaction PT Mega Finance Mojokerto greater than the direct influence of organizational culture on employee performance. Indirectly influence compensation on employee performance through job satisfaction PT Mega Finance Mojokerto greater than the direct effect of compensation on employee performance.

This study aims to determine the Analysis of the Effect of Customer Trust on the Decision to Use Mobile Banking Through Perceived Risk as an Intervening Variable (Case Study on Mobile Banking Application Users at UIN North Sumatra Students). This study uses a quantitative approach. In this study, a questionnaire was used to collect data, and 100 students at UIN Sumatra Utara were selected as a sample using a purposive sampling method. Data analysis in this research is quantitative data analysis. Statistical tests known as the T-test, F-test, and the coefficient of determination R2 are all components of this analysis, as are the path analysis tests. Based on the research analysis, it can be concluded that customer trust has a positive and significant effect on perceived risk, customer trust has a positive and significant effect on the decision to use, perceived risk has a positive and significant effect on the decision to use, customer trust has a positive and significant effect on the decision to use through perceived risk as intervening variable. This means that a high perceived risk in accordance with customer trust will lead to a high decision to use the mobile banking application. This result is important for Islamic banking to minimize the risks that will be felt. Through breakthroughs to improve the security of the mobile banking system, thereby maintaining customer trust which will have an impact on the decision to use mobile banking services.

In this era, all companies are competing to develop their respective businesses so they can compete. The most effective way of developing a business is by maximizing the management of existing resources, and the resource that has the most important role, namely human resources. Companies can maximize the management of their human resources so that they can produce a maximum performance. There are several things that can affect performance, namely the work environment, work discipline and work motivation. The purpose of this research is to determine the effect of the work environment and work discipline on employee performance with work motivation as an intervening variable at UD. Eko Plastik. This research was conducted by distributing questionnaires to UD. Eko Plastik employees. The population in this study are all employees of UD. Eko Plastik. The sample of this research was 250 people using saturated sample technique. The data analysis technique uses SEMPLS with the help of the SmartPLS program. The results of this reseacrh are that the work environment has a direct positive and significant effect on work motivation, work discipline has a direct positive and significant effect on work motivation, the work environment has a direct positive and significant effect on employee performance, work discipline has a direct positive and significant effect on employee performance, work motivation has a direct positive and significant effect on employee performance, the work environment has a positive and significant indirect effect on employee performance through work motivation, work discipline has an indirect positive and significant effect on employee performance through work motivation.    

This study aims to examine work discipline, work environment, influence on employee performance, and to test work discipline, work environment, influence employee performance with job satisfaction as an intervening variable. The population in this study are employees at CV. Fajar Mojokerto Printing. The sampling technique used the saturated sampling method and obtained a sample of 100 employees. Data analysis used descriptive statistics and inferential statistics using SmartPLS 3.2.9 as a testing tool. The results showed that work discipline has a positive effect on employee performance, work environment has a positive effect on employee performance, work discipline has a negative effect on employee performance with job satisfaction as an intervening variable, work environment has a positive effect on employee performance with job satisfaction as an intervening variable, job satisfaction positive effect on employee performance.  

This study aims to analyze how customer orientation, value creation capabilities and marketing performance affect coffee shops in Padang city. This research was conducted on 90 coffee shop business actors in Padang city with quantitative research methods. The data of this study were analyzed by using PLS 4, the data processed in this study to examine the relationship between customer orientation, value creation capabilities on marketing performance. This study produces answers that all hypotheses are proposed and shows that customer orientation has a significant positive effect on the performance of coffee shops in the city of Padang. Customer orientation has a positive and significant influence on value creation capabilities. Value creation capability has a positive and significant influence on the marketing performance of coffee shops in Padang city. Customer orientation has a positive and significant effect on the marketing performance of coffee shops in Padang city through value creation capability as a mediating variable.

Current technological developments can develop very rapidly and this causes changes in people's lifestyles. With the presence of the internet, not only marketing- based businesses but also developing online transportation services such as Grab, which provides online transportation services to consumers. This needs to be considered as a service provider to maintain the loyalty of service users. This study aims to determine the effect of e-service quality and e-trust on e-loyalty through customer satisfaction on users of grab transportation services. This research was conducted in the community in the district Kecamatan Pandaan who uses grab transportation services in 2023. The data collection technique used is a questionnaire which is distributed online via Google Form. The selection of the sample used in the study was 100 respondents using the purposive sampling method, which is a sampling technique in which the people selected as samples are in accordance with the purpose of conducting research on data management, this research was conducted using the path analysis method (Path Analysis). Based on the results of this study it can be seen that e-service quality has a positive and significant effect on satisfaction, e-trust has a positive and significant effect on satisfaction, e-service quality has a positive and significant effect on e- loyalty, there is no significant relationship between e-trust directly to e-loyalty, and satisfaction has a positive and significant effect on e-loyalty

This study aims to determine the Effect of Self-Efficacy and Emotional Intelligence on the Independence in Learning Economics of Class XI Social Sciences Students of SMA Negeri 1 Siantar Academic Year 2022/2023 with Achievement Motivation as an Intervening Variable. This type of research is ex post facto research. The population in this study were all students of class XI IPS SMA Negeri 1 Siantar, totaling 128 students. The sample used in this study amounted to 97 students who were taken based on simple random sampling technique. Data collection techniques were carried out by observation, interviews, and questionnaires. Then the classic assumption test in this study is the normality test, multicollinearity test, and heteroscedasticity test. Hypothesis testing was carried out by linear regression analysis for hypotheses 1, 2, 3, 4 and 5, path analysis and Sobel test for hypotheses 6 and 7 through the SPSS.25 program. The research results show that: (1) There is a positive and significant influence between self-efficacy on student achievement motivation with tcount(2.461) > ttable(1.661) and sig. of 0.016 <0.05. (2) There is a positive and sig. between emotional intelligence on student achievement motivation with tcount(7.111) > ttable(1.661) and sig. of 0.000 <0.05. (3) There is a positive and significant influence between self-efficacy on student learning independence with tcount(2.135) > ttable(1.661) and sig. of 0.035 <0.05. (4) There is a positive and significant influence between emotional intelligence on student learning independence tcount(3.967) > ttable(1.661) and sig. of 0.000 <0.05. (5) There is a positive and significant influence of achievement motivation on student learning independence with a value of tcount(9.369) > ttable(1.661) with a sig. 0.000 < 0.05. (6) Achievement motivation is able to mediate the influence of self-efficacy on student learning independence with a Sobel test statistic score of 2.427 > 1.96 (5% level) and a one-tailed probability value of 0.007 <0.05. (7) achievement motivation is able to mediate the effect of emotional intelligence on student learning independence, with a Sobel test statistic score of 5.925 > 1.96 (5% level) and a one-tailed probability value of 0.0 <0.05.

This study aims to determine the Effect of Self-Efficacy and Emotional Intelligence on the Independence in Learning Economics of Class XI Social Sciences Students of SMA Negeri 1 Siantar Academic Year 2022/2023 with Achievement Motivation as an Intervening Variable. This type of research is ex post facto research. The population in this study were all students of class XI IPS SMA Negeri 1 Siantar, totaling 128 students. The sample used in this study amounted to 97 students who were taken based on simple random sampling technique. Data collection techniques were carried out by observation, interviews, and questionnaires. Then the classic assumption test in this study is the normality test, multicollinearity test, and heteroscedasticity test. Hypothesis testing was carried out by linear regression analysis for hypotheses 1, 2, 3, 4 and 5, path analysis and Sobel test for hypotheses 6 and 7 through the SPSS.25 program. The research results show that: (1) There is a positive and significant influence between self-efficacy on student achievement motivation with tcount(2.461) > ttable(1.661) and sig. of 0.016 <0.05. (2) There is a positive and sig. between emotional intelligence on student achievement motivation with tcount(7.111) > ttable(1.661) and sig. of 0.000 <0.05. (3) There is a positive and significant influence between self-efficacy on student learning independence with tcount(2.135) > ttable(1.661) and sig. of 0.035 <0.05. (4) There is a positive and significant influence between emotional intelligence on student learning independence tcount(3.967) > ttable(1.661) and sig. of 0.000 <0.05. (5) There is a positive and significant influence of achievement motivation on student learning independence with a value of tcount(9.369) > ttable(1.661) with a sig. 0.000 < 0.05. (6) Achievement motivation is able to mediate the influence of self-efficacy on student learning independence with a Sobel test statistic score of 2.427 > 1.96 (5% level) and a one-tailed probability value of 0.007 <0.05. (7) achievement motivation is able to mediate the effect of emotional intelligence on student learning independence, with a Sobel test statistic score of 5.925 > 1.96 (5% level) and a one-tailed probability value of 0.0 <0.05.

This study aims to examine the effect of pressure, opportunity, rationalization, competence, and arrogance on academic fraud with religiosity as a moderating variable. This research is a quantitative type. The population in this study were 521 students of the Faculty of Economics, Islamic University of Majapahit for the academic year 2019 - 2020. The sampling technique used the purposive sampling method so that a total of 190 respondents were obtained. This study uses primary data obtained from distributing questionnaires through the Google form with a measuring tool in the form of a Likert scale. The data analysis technique uses descriptive statistics with the SmartPLS data testing tool using the outer model and inner model of measurement. The results showed that pressure, opportunity, rationalization, and arrogance had a positive and significant effect on academic fraud while competence had no effect on academic fraud. Religiosity is not able to moderate the effect of pressure, opportunity, rationalization, and competence on academic fraud. Religiosity is able to moderate the effect of arrogance on academic fraud.    

This study aims to examine the effect of Ownership Institutional, Leverage, and Size Board Commissioner on CSR disclosure with Company Size as variable moderation. Population in this study is company Mining listed on the Indonesia Stock Exchange in 2019-2022, Samples obtained as many as 48 of 12 companies, taking sample use technique Purposive Sampling. Data used on study This is secondary data. Data analysis study this using an alternative structural equation modeling (SEM) using SmartPLS. The results of this study show Size Board Commissioner have a positive significant on CSR disclosure with level significant of 0,041<0,05. Institutional Ownership and Leverage have no effect on CSR disclosure. Company size cannot moderate Institutional Ownership, Leverage and Board of Commissioners Size on CSR disclosure.  

Dengan berkembangnya zaman dan teknologi, suatu perusahaan akan melakukan perubahan organisasi yang dirancang untuk memungkinkan perusahaan bertahan dan bersaing dengan perusahaan lain. Oleh karena itu diperlukan kinerja yang baik dari setiap orang yang ada di dalam organisasi. Salah satu masalah utama sumber daya manusia adalah bagaimana cara terbaik untuk meningkatkan kinerja karyawan. Metode pengumpulan data menggunakan kuesioner. Penelitian ini bertujuan (1) Untuk mengetahui apakah lingkungan kerja memiliki pengaruh terhadap kinerja karyawan unit Ground Handling PT. Kokapura cabang bandara Internasional Ahmad Yani Semarang. (2) Untuk mengetahui seberapa besar pengaruh lingkungan kerja terhadap kinerja karyawan unit Ground Handling PT. Kokapura cabang bandara Internasional Ahmad Yani Semarang. (3) Untuk mengetahui bagaimana lingkungan kerja dapat mempengaruhi kinerja karyawan unit Ground Handling PT. Kokapura cabang bandara Internasional Ahmad Yani Semarang.Untuk menganalisis seberapa besar pengaruh fasilitas ruang tunggu  terminal terhadap kepuasan penumpang Bandar Udara Internasional Lombok Nusa Tenggara Barat. Penelitian ini menggunakan metode kuantitatif dengan teknik pengumpulan data menggunakan kuesioner. Teknik analisis data menggunakan Analisis Regresi Linier Sederhana, uji T, dan Koefisien Determinasi (R2). Adapun populasi dan sampel dalam penelitian ini adalah karyawan, leader, supervisor, dan manager unit Ground Handling PT.Kokapura Cabang Internasional Ahmad Yani Semarang yang jumlahnya pengambilan sebanyak 23 responden. Hasil penelitian menunjukkan nilai t hitung sebesar 26.130 dengan taraf signifikasi sebesar 0,01 < 0,05. Yang memiliki arti bahwa lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Sehingga disimpulkan Ha diterima dan Ho diterima maka terdapat pengaruh diperoleh koefisien determinal R Square yaitu sebesar 0,194 atau sebesar 19,4%  dan sisanya 81% dipengaruhi oleh variabel lain diluar variabel dalam penelitian ini. Dan hasil penelitian ini memberikan pengertian bahwa lingkungan kerja merupakan factor penting yang harus dijaga dan diatur dengan baik karena dapat memberikan pengaruh terhadap tercapainya kinerja karyawan pada unit ground handling PT.Kokapura cabang Internasional Ahmad Yani Semarang.

Pada hakikatnya, manusia juga dihadapkan dengan beragam resiko kecelakaan, mulai dari kecelakaan transportasi udara hingga angkutan, ditambah lagi kecelakaan kerja, kebakaran, hingga kematian. Asuransi merupakan sesuatu yang sudah tidak asing lagi bagi masyarakat Indonesia, di mana sebagian besar masyarakat Indonesia sudah melakukan perjanjian dengan perusahaan asuransi, baik perusahaan asuransi milik negara maupun milik swasta nasional. Keberhasilan suatu perusahaan asuransi sangat dipengaruhi oleh bagaimana perusahaan membuat nasabah untuk memutuskan memilih perusahaannya dengan memberikan pelayanan kepada nasabah yang hendaknya diarahkan kepada pelayanan yang berkesinambungan. Keputusan nasabah dalam memilih, meliputi faktor produk, kualitas pelayanan dan besaran premi. Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh produk, besaran premi, dan kualitas pelayanan terhadap keputusan nasabah dalam memilih asuransi Jasa Raharja Putera Cabang Jambi. Metode penelitian yang digunakan yaitu kuantitatif deskriptif. Sampel yang diambil sebanyak 100 responden dengan teknik random sampling. Hasil penelitian menunjukkan bahwa produk, besaran premi, dan kualitas pelayanan berpengaruh positif dan signifikan terhadap keputusan nasabah memilih asuransi Jasa Raharja Putera Cabang Jambi. Berdasarkan analisis data dalam penelitian ini variabel-variabel tersebut valid dan reliabel.

Dalam penelitian ini berfokus pada pembahasan kualitas layanan, persepsi harga dan tingkat kepuasan konsumen pada penggunaan aplikasi Go-Jek di Kota Jambi. ini bertujuan untuk mengetahui dan menganalisis pengaruh kualitas layanan dan persepsi harga terhadap tingkat kepuasan konsumen pada penggunaan aplikasi Go-Jek. Sampel pada peneitian ini diambil sebanyak 96 responden dan menggunakan penelitian kuantitatif deskriptif. Dan metode analisis data yang digunakan yaitu analisis regresi linear berganda. Dari hasil uji t variabel kualitas layanan (X1) dengan nilai t hitung lebih besar dari t tabel (4,564 > 1,986) dan nilai signifikan 0,000 < 0,05 dapat disimpulkan bahwa adanya pengaruh yang positif signifikan antara variabel kualitas layanan (X1) terhadap tingkat kepuasan konsumen (Y). Variabel persepsi harga (X2) dengan nilai t hitung lebih besar dari t tabel (7,578 > 1,986) dan niai signifikan sebesar 0,000 < 0,05 disimpulakan bahwa adanya pengaruh yang positif signifikan antara variabel persepsi harga (X2) terhadap tingkat kepuasan konsumen (Y). Dari hasil uji f diketahui bahwa variabel kualitas layanan (X1) dan persepsi harga (X2) secara simultan berpengaruh terhadap variabel tingkat kepuasan konsumen (Y) dibuktikan dengan menggunakan nilai f hitung lebih besar dari f tabel sebesar (112,037 > 3,09) dan nilai signifikan 0,000 < 0,05. Berdasarkan nilai adjusted R Square sebesar 0,723 atau 72,3% yang artinya tingkat kepuasan konsumen dipengaruhi oleh kualitas layanan dan persepsi harga sebesar 72,3% sedangkan sisanya sebesar 27,7% dipengaruhi oleh variabel lain diluar penelitian ini.

Shopee menjadi salah satu marketplace pilihan masyarakat Indonesia dalam berbelanja online untukmemenuhi kebutuhan esensial sehari-hari, salah-satunya yakni pemenuhan kebutuhan sandang. Fenomena ini menimbulkan terciptanya banyak pelaku bisnis memanfaatkan marketplace Shopee untuk menjual produk fashion dengan memberikan kelebihan dari produk yang ditawarkan. Riset ini bertujuan untuk mendiskripsikan pengaruh OCR & rating terhadap minat beli barang fashion di marketplace Shopee. Jenis penelitian berupa penelitian asosiatif, pengambilan sampel menggunakan metode purposive sampling, dan mendapatkan sampel berjumlah 96 responden.Populasi penelitian yang diambil yakni. Seluruh masyarakat kota bima yang pernah membeli produk fashion. Analisis data yang digunakan adalah analisis regresi linier berganda. Hasil dari penelitian didapatkan variabel online customer review&online customer rating berpengaruh terhadap variabel minat belibaik secara parsial maupun simultan. Koefisien determinasi menunjukkan 2 variabel independen memberikan sumbangan sebesar 26,3%, sedangkan sisanya 73,7% dipengaruhi oleh faktorlain yang tidak diteliti dalam penelitian ini seperti kualitas produk, harga dan variabel-variabel yang tidak diteliti dalam penelitian ini.

Penelitian ini berfokus pada ”Kualitas Pelayanan, Tarif Premi Dan Kepuasan Nasabah Pengguna Jasa PT. Asuransi Jiwa Syariah AL - AMIN Cabang Jambi”. Tujuan penelitian ini adalah Untuk mengetahui seberapa besar pengaruh premi dan kualitas pelayanan terhadap kepuasan nasabah asuransi PT. Asuransi Jiwa Syariah AL - AMIN cabang Jambi. Jenis penelitian ini jika di tinjau dari rencana penelitian maka dapat dapat digolongkan kedalam penelitian kuantitatif dan metode analisis data yang digunakan adalah analisis regresi linier berganda. Sampel yang digunakan dalam penelitian ini sebanyak 64 orang nasabah asuransi jiwa di AL - AMIN.  Dari hasil uji t variabel Kualitas Pelayanan (X1) dengan nilai t hitung 0,668 < nilai t tabel 1,999 (t tabel= t (α/2; n-k-1) = t (0,025;62) =1,999) dan nilai signifikan 0,506 < 0,05. Sehingga dapat disimpulkan bahwa Ho diterima dan Ha ditolak. Dari hasil uji tersebut dapat dinyatakan bahwa secara parsial Kualitas Pelayanan (X1) berpengaruh signifikan terhadap Kepuasan Nasabah (Y). Dan hasil uji t variabel Tarif Premi (X2) mempunyai nilai signifikan untuk Tarif Premi terhadap Y adalah dengan nilai t hitung -1,209 < nilai t tabel 1,999 (t tabel= t (α/2; n-k-1) = t (0,025;62) =1,999)  dan nilai signifikan 0,231 < 0,05. Dengan demikian Ho diterima dan Ha ditolak. Dari hasil uji tersebut dapat dinyatakan bahwa secara parsial Tarif Premi berpengaruh secara signifikan terhadap Kepuasan Nasabah. Dari hasil uji hipotesis f diketahui bahwa bahwa variabel Kualitas Pelayanan (X1) dan Tarif Premi (X2) secara simultan (bersama-sama) berpengaruh terhadap variabel dependen (Kepuasan). Hal ini dibuktikan dengan menggunakan nilai f hitung > f tabel dimana 0,928 > 0,315 (f tabel=f (k; n.k) f (2; 62) = 3.15) dan nilai signifikan sebesar 0,401 < 0,05.  

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh literasi, edukasi dan self efficacy terhadap keputusan berinvestasi di pasar modal syariah (studi pada mahasiswa FEBI UIN STS Jambi). Metode yang digunakan dalam penelitian ini adalah metode kuantitatif, dan metode analisis data yang digunakan adalah uji koefisien determinasi. Sampel pada penelitian ini sebanyak 100 sampel mahasiswa FEBI UIN STS Jambi angkatan 2019, 2020 dan 2021 dengan menyebarkan kuesioner skala likert. Hasil penelitian menunjukan bahwa tidak terdapat pengaruh secara signifikan positif antara Literasi (X1) terhadap keputusan berinvestasi (Y). Hal ini dibuktikan dengan Berdasarkan hasil uji t ditemukan bahwa nilai t hitung variabel Literasi sebesar 2.460 > 1.985 dengan nilai signifikansi sebesar 0.016 > 0.05. Sehingga dapat disimpulkan bahwa Ha1 ditolak dan Ho1 diterima. Edukasi (X2) menunjukkan bahwa tidak terdapat pengaruh secara signifikan positif  terhadap keputusan berinvestasi (Y). Hal ini dibuktikan dengan Berdasarkan hasil uji t ditemukan bahwa nilai t hitung variabel Edukasi sebesar 2.060 > 1.985 dengan nilai signifikansi sebesar 0.042 > 0.05. Sehingga dapat disimpulkan bahwa Ha2 ditolak dan Ho2 diterima. Self Efficacy (X3) menunjukkan bahwa terdapat pengaruh secara signifikan positif terhadap keputusan berinvestasi (Y). Berdasarkan hasil uji t ditemukan bahwa nilai t hitung variabel Self Efficacy sebesar 4.865 > 1.985 dengan nilai signifikansi sebesar 0.000 < 0.05. Sehingga dapat disimpulkan bahwa Ha3 diterima dan Ho3 ditolak. literasi, edukasi dan self efficacy secara simultan secara bersamaan berpengaruh terhadap keputusan berinvestasi. Hal tersebut diketahui nili signifikasi X1, X2 dan X3 secara simultan berpengaruh terhadap (Y) adalah sebesar 0,000 < 0,05 dan nilai f hitung > f tabel (76.603 > 3,09). Maka dapat disimpulkan bahwa Ha diterima dan HO ditolak. Adapun pengeruh ketiga variabel tersebut adalah sebesar 69,6% dan sisanya sebesar 30,4% dipengaruhi oleh variabel lain diluar penelitian ini.