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The availability of educational facilities is one of the most important factors in enhancing active learning, particularly in the context of Physical Education, Sports, and Health (PJOK) education and classroom settings. Physical education and health is one of the subjects that can help students develop themselves as individuals and social beings so that they grow and develop naturally (Firmasnyah & Rukmana, 2017). The availability of educational facilities is one of the most important factors in enhancing active learning, particularly in the context of Physical Education, Sports, and Health (PJOK) education and classroom settings. The purpose of this study is to understand how PJOK and classroom teachers perceive the availability of educational facilities in schools in promoting active learning. The availability of educational facilities in schools in promoting active learning. The methodology used in this study is a qualitative descriptive technique using interviews to collect data. The research methodology is qualitative descriptive, using data collection techniques through interviews. Qualitative descriptive using data collection techniques through interviews. This study involved physical education teachers and classroom teachers from SDN Dasar 1 Gobras Tasikmalaya. The findings of this study indicate that most teachers believe that educational facilities at schools are adequate but need to be improved to ensure more effective active learning. Additionally, there are differences in perception between physical education teachers and classroom teachers, with physical education teachers emphasizing the importance of facilities for classrooms and sports. Additionally, there are differences in perception between physical education teachers and classroom teachers, with physical education teachers emphasizing the importance of facilities for classrooms and sports.

Kebakaran masih menjadi masalah serius dengan dampak besar, baik secara materi maupun korban jiwa. Deteksi yang lambat dan alarm konvensional yang tidak responsif menjadi penyebab utama tingginya tingkat kerusakan. Penelitian ini mengusulkan sistem deteksi kebakaran berbasis Internet of Things (IoT) yang mengintegrasikan multi-sensor dengan platform IFTTT (If This, Then That). Sistem ini menggabungkan sensor asap (MQ5, MQ9), suhu (DHT22), dan api, dengan NodeMCU ESP8266 sebagai pusat kendali, serta mengirim notifikasi real-time melalui WhatsApp. Tujuannya adalah meningkatkan akurasi deteksi dan mengurangi alarm palsu. Pengujian dilakukan dengan membandingkan sistem konvensional dan sistem IoT pada berbagai skenario kebakaran. Hasil menunjukkan bahwa sistem IoT memiliki keunggulan dalam kecepatan notifikasi (kurang dari 10 detik) dan kemampuan menyampaikan lokasi secara akurat. Meskipun memerlukan biaya awal lebih tinggi, efektivitas sistem ini dalam meningkatkan respons darurat menjadikannya solusi yang layak. Sistem ini cocok diterapkan di rumah, kantor, maupun fasilitas industri, serta memiliki potensi besar dalam pengembangan sistem keselamatan kebakaran yang lebih adaptif dan efisien di masa depan

Pasar properti rumah memiliki harga yang bervariasi tergantung lokasi dan spesifikasi bangunan. Penelitian ini melakukan segmentasi harga properti berdasarkan lokasi (latitude & longitude), harga, dan luas bangunan menggunakan algoritma K-Means Clustering. Dataset berisi 18.962 data properti dari wilayah Bandung dan sekitarnya. Data melalui tahap pembersihan, transformasi lokasi ke koordinat geografis, normalisasi, dan denormalisasi untuk memastikan kualitas analisis. Metode Elbow digunakan untuk menentukan jumlah cluster optimal dan menunjukkan nilai K = 3. Proses clustering menghasilkan tiga segmen: Cluster 0 (Affordable Housing) mencakup 7.751 properti dengan harga rendah dan bangunan kecil, Cluster 1 (Luxury Estate) sebanyak 2.402 properti dengan harga tinggi dan bangunan luas, serta Cluster 2 (Middle-Class Residences) terdiri dari 5.555 properti dengan karakteristik menengah. Visualisasi menggunakan peta interaktif berbasis Folium memperlihatkan distribusi spasial yang jelas, dengan konsentrasi tertinggi berada di pusat kota seperti Bandung dan Cimahi. Rata-rata harga di cluster 0 sekitar Rp900 juta, cluster 1 mencapai Rp4,9 miliar, dan cluster 2 sekitar Rp1,8 miliar. Penelitian ini menunjukkan bahwa K-Means efektif untuk segmentasi harga properti. Untuk hasil yang lebih komprehensif, disarankan agar penelitian lanjutan menambahkan variabel seperti aksesibilitas, fasilitas umum, dan kondisi bangunan.

Tujuan penelitian ini adalah untuk mendeskripsikan Implementasi Karakter dalam meningkatkan karakter tanggung jawab pada pembelajaran PPKn melalui Proyek P5 pada peserta didik kelas VII SMP Negeri 18 Surakarta. Metode penelitian ini menggunakan pendekatan deskriptif kualitatif. Subjek penelitian terdiri dari guru PPKn kelas 7 dan siswa kelas 7 di SMP Negeri 18 Surakarta. Dalam pengumpulan data, peneliti menerapkan beberapa teknik, yakni observasi, wawancara, dan dokumentasi. Untuk memastikan kevalidan data digunakan triangulasi, baik sumber maupun teknik. Analisis data dalam penelitian ini dilakukan secara deskriptif kualitatif dengan model interaktif. Hasil penelitian ini dapat disimpulkan bahwa: 1) Penguatan karakter tanggung jawab dalam pembelajaran PPKn melalui P5 dilakukan dengan tugas proyek kelompok karena mendorong siswa menyelesaikan tugasnya masing-masing. 2) hambatan yang dihadapi meliputi keterbatasan fasilitas, kurangya tanggung jawab siswa, rendahnya motivasi pribadi, dan pengaruh lingkungan. 3) solusinya, guru berperan sebagai fasilitator yang menciptakan lingkungan belajar kondusif, memberikan tugas menantang, umpan balik positif dan reward untuk memotivasi siswa agar lebih bertanggung jawab. Kata Kunci : Karakter Tanggung Jawab, Proyek Profil Pelajar Pancasila, Implementasi.

Commercial facilities such as supermarkets, minimarkets, and traditional stalls are an essential part of urban economic infrastructure services, especially in areas with high population growth. However, the rapid growth of population is not always balanced by an even distribution of commercial facilities. This triggers spatial accessibility inequality. This study aims to analyze the coverage of service areas of the three categories of commercial facilities in Pinang Kencana sub-district, Tanjungpinang City, using a spatial approach based on GIS. The methods employed include network analysis, service area analysis, and Euclidean distance analysis. The results of the study show that the coverage of 0-2,000 meters is an area served by all types of commercial facilities, with an area of 82.5%, while the area beyond 2,000 meters, which accounts for 17.5%, is an unserved area located in the east and southeast. The served zone is characterized by agglomerated residential areas, which have an adequate road network. In contrast, the unserved area is marked by limited road networks and low residential density. This research has strategic implications for policymakers, especially in preparing zoning regulations and Detailed Spatial Planning Plans (RDTR) in Pinang Kencana sub-district, East Tanjungpinang District, Tanjungpinang City.

Material handling is a term for transportation or transport activities carried out by industrial companies, which involve moving raw materials, semi-finished goods or finished goods from one location to another predetermined location. Apart from that, material handling is also important in quality control, where 3-5% of damaged goods are caused by material handling. The aim of this research is to identify and redesign the layout conditions of concrete production facilities at PT. XYZ. The method of this research is the Activity Relationship Chart (ARC), Activity Relationship Daigram (ARD) and Total Closeness Rating (TCR) methods. In the current layout conditions, the sand warehouse and crushed stone warehouse work stations should be close to the two hoppers, namely the batching plant hopper and the asphalt mixing plant hopper, but in the actual conditions these two work stations are not close to each other. In the new facility layout there are changes and relocation of work stations based on the degree of proximity. Future research is expected to consider the amount of time generated during the material handling process and also consider cost aspects during the process of designing changes to the facility layout.

Pasar tradisional memiliki peran strategis dalam memenuhi kebutuhan pokok masyarakat, namun sering menghadapi permasalahan lingkungan, terutama dalam hal pengelolaan sampah. Tujuan penelitian ini adalah untuk melihat sejauh mana pengelolaan sampah pasar jangli Kota   Semarang telah berjalan, dengan mengutamakan fokus pada partisipasi masyarakat dan pedagang,  ketersediaan  fasilitas,  serta dampak  lingkungan   yang  ditimbulkan.  Pendekatan  yang digunakan berupa  deskriptif  kualitatif,  dengan  data  dikumpulkan  melalui  observasi  serta   wawancara. Hasil   penelitian menunjukan bahwa tingkat partisipasi pedagang dalam menjaga kebersihan pasar masih rendah, sebagian besar hanya mengandalkan petugas kebersihan. Selain itu, fasilitas pengelolaan sampah masih terbatas, seperti jumlah tempat sampah yang tidak memadai, ketiadaan sistem pemilahan, dan jadwal pengangkutan yang tidak konsisten. Kondisi ini berdampak pada menurunnya kualitas lingkungan pasar, aroma yang menyengat, kehadiran lalat, dan potensi penyebaran penyakit. Implikasi dari kajian ini merekomendasikan peningkatan edukasi dan kesadaran masyarakat, penyediaan fasilitas yang lebih baik, serta penguatan peran pemerintah dalam pengawasan dan penegakan aturan, melalui pendekatan pengelolaan sampah berbasis masyarakat (community-based waste management).

This study aims to analyze the influence of hotel facilities and service quality on guest satisfaction at Hotel Whiz Prime Padang. The background of this study is based on the importance of maintaining and improving the quality of hotel services and facilities in order to meet guest expectations and maintain customer loyalty amidst the increasingly tight competition in the hotel industry. This study uses a quantitative approach with a causal associative descriptive method. Data collection was carried out by distributing questionnaires to 379 respondents who had stayed at Hotel Whiz Prime Padang. The data analysis technique used was multiple linear regression with the help of SPSS version 22.The results showed that hotel facilities and service quality had a positive and significant effect on guest satisfaction. The coefficient of determination (R²) value of 0.739 indicates that 73.9% of the variation in guest satisfaction can be explained by hotel facilities and service quality significantly, while the rest is influenced by other variables outside this study. This finding indicates that the better the quality of facilities and services provided by the hotel, the higher the level of guest satisfaction will be. Therefore, the management of Hotel Whiz Prime Padang needs to evaluate and improve aspects of physical facilities as well as staff competence and attitudes in providing services to maintain guest satisfaction and loyalty.

Education is the main foundation in forming quality Human Resources. In achieving educational goals, support is needed from various aspects, including the availability of adequate learning facilities and competent teachers. Learning facilities play an important role in supporting the learning process, while teacher competence greatly determines the success of transferring knowledge to students. These two aspects are believed to have an influence on student learning achievement, including in Integrated Social Studies subjects that require conceptual understanding and critical thinking skills. This research was conducted to answer three main questions: (1) whether there is an influence of learning facilities on student learning achievement in Integrated Social Studies subjects grade VIII MTsN 6 Tulungagun; (2) whether the competence of social studies teachers affects student learning achievement in Integrated Social Studies subjects grade VIII MTsN 6 Tulungagun; and (3) how much influence the two variables simultaneously have on student learning achievement in the Integrated Social Studies subject class VIII MTsN 6 Tulungagun. The purpose of this study is to analyze and prove the influence of each independent variable on the bound variable both partially and simultaneously. This study uses a quantitative approach with an associative method. The population is 309 students of grade VIII MTsN 6 Tulungagung and the sample is 76 students taken using the Simple Random Sampling technique, and 3 social studies teachers of Class VIII as additional informants. The data collection technique was carried out through questionnaires for independent variables and documentation of UAS values for bound variables. Data analysis was carried out using validity, reliability, normality, multiple linear regression tests, as well as t-tests, F tests and R2 tests with the help  of JASP software. The results of this study after processing data using the t-test showed that neither learning facilities nor the competence of social studies teachers had a significant effect on student learning achievement, because the significance value of learning facilities was above 0.05. However, the results of the F test showed that simultaneously the two variables had a significant effect on student learning outcomes with a significance value of <0.001. In addition, the determination coefficient value (R2) of 0.179 showed that 17.9% of the variation in student learning achievement was influenced by learning facilities and the competence of social studies teachers together. These findings show the importance of synergy between the quality of educational facilities and the competence of teaching staff in supporting student learning outcomes.  

Vaksin merupakan produk biologis dengan karakteristik khusus yang membutuhkan penanganan secara hati-hati melalui sistem rantai dingin (cold chain) sejak tahap produksi di pabrik hingga digunakan di fasilitas pelayanan kesehatan untuk mencapai efektivitas penggunaan yang optimal, ketersediaan vaksin harus dikelola dengan baik, dalam jumlah yang memadai, memiliki  mutu yang terjamin, serta tersedia tepat waktu, Penyimpanan vaksin merupakan bagian dari proses pengelolaan logistik yang dilakukan mengunakam sistem rantai dingin guna menjaga kualitas, melindungi dari kerusakan fisik maupun kimia, serta mempertahankan stabilitas mutu hingga vaksin diberikan kepada penerima. Berdasarkan sensitivitas terhadap suhu, vaksin dikelompokkan menjadi dua kategori, yaitu vaksin yang rentan terhadap pembekuan seperti Hepatitis B, DPT-HB-HIb, DPT-HB, IPV, DT, TT, dan Td serta vaksin yang sensitif terhadap panas seperti BCG, Polio, dan Campak.

This research was conducted at MAN 2 Karawang, focusing on the analysis of Al-Qur'an and Hadith learning, particularly regarding methods, facilities, as well as supporting and inhibiting factors. The location was chosen based on the school's commitment to developing flagship programs such as the Tahfidz Al-Qur'an (Qur'an memorization) and Rohis (Islamic Spiritual) mentoring, alongside the challenges faced in optimizing the memorization of Juz 30 and students' understanding of Arabic script. The research method used a descriptive qualitative approach with data collection techniques through observation, interviews, and documentation. The results showed that innovative methods such as Market Place Activity, Snowball Throwing, and Role Play proved effective in increasing student participation and comprehension. Facilities such as a large TV for Tahsin (Qur'an recitation improvement) and a Rohis room also served as key supporting factors. However, obstacles such as extreme weather and power outages occasionally disrupted the learning process. In conclusion, a combination of creative methods, adequate facilities, and teacher adaptability played a crucial role in the success of Al-Qur'an and Hadith learning at MAN 2 Karawang, although infrastructure improvements are needed to address technical challenges.

The This study uses a descriptive statistical approach to analyze the level of student satisfaction with campus facilities at the State Islamic University of North Sumatra. Data were obtained through an online questionnaire using a simple random sampling method with 36 respondents. The questionnaire covered four categories of facilities: general, technology and accessibility, academic support, and campus and infrastructure. The analysis involved calculating percentage, probability, mathematical expectation, variance, and standard deviation. The results showed that library comfort had the highest satisfaction score (expected = 4.06), while the Wi-Fi connection had the lowest score (expected = 3.06, deviation = 1.39), indicating dissatisfaction and an uneven perception. Other aspects, such as academic guidance by lecturers (expectation = 3.86), toilet facilities (expectation = 3.83), and laboratories (expectation = 3.72), showed good satisfaction levels. These findings provide a strong basis for the campus to improve low-scoring areas and maintain areas that meet student expectations.

Dunia pendidikan telah dipengaruhi secara signifikan oleh pertumbuhan teknologi digital, khususnya upaya dalam meningkatkan motivasi belajar siswa. Tujuan dari kajian ini untuk efektivitas penggunaan media digital sebagai sarana untuk meningkatkan motivasi siswa sekolah dasar untuk belajar melalui metode literature review. Sebanyak 10 artikel ilmiah terbitan tahun 2020–2025 yang relevan dikaji secara mendalam menggunakan pendekatan naratif. Hasil penelitian menunjukkan bahwa media digital seperti E-LKPD, buku digital, video pembelajaran interaktif, aplikasi kuis edukatif, serta platform digital lainnya terbukti mampu membangun lingkungan belajar yang menarik, menyenangkan, dan partisipatif. Media tersebut meningkatkan partisipasi aktif, perhatian, dan semangat siswa dalam proses pembelajaran. Selain itu, motivasi intrinsik dan ekstrinsik siswa mengalami peningkatan karena penyajian materi yang lebih visual, fleksibel, dan kontekstual. Namun demikian, tantangan masih ditemukan, terutama terkait keterbatasan infrastruktur dan kompetensi guru dalam mengintegrasikan teknologi. Implikasi dari hasil penelitian ini menitikberatkan betapa pentingnya pengembangan kemampuan guru, penyediaan fasilitas teknologi yang memadai, dan pengembangan media pembelajaran digital yang adaptif dan inovatif. Harapan dari kajian ini sebagai referensi dalam perumusan kebijakan pendidikan serta strategi pembelajaran yang relevan dengan kebutuhan generasi digital masa kini.

Stuxnet is one of the first politically motivated cyberattacks in history. This attack targeted Iran's nuclear facility in Natanz, causing significant setbacks in the country's nuclear program. Iran accused the West, particularly NATO, of orchestrating the attack. Many believe that the United States and Israel were behind it. This paper aims to analyze how Stuxnet impacted Iran and the international community, as well as how cyber warfare has emerged as a new domain of conflict. The method used in this paper is qualitative descriptive through library research. The data used in this study are sourced from books, journals, news articles, and credible, relevant websites. The findings indicate that Stuxnet had a severe impact on Iran and the geopolitical situation at the time. It also highlighted the vulnerabilities of the digital world and their real-world consequences. Furthermore, Stuxnet demonstrated how cyber warfare has emerged as a new domain in modern conflict.

Terminals serve as transportation nodes that play a vital role in supporting community mobility and urban economic activities. As the capital city of Papua Province with a population of 420,577 inhabitants, Jayapura City requires an efficient transportation system to support increasingly dynamic social and economic activities. Entrop Terminal, as a Type A Terminal and the main transportation hub of Jayapura City, serves various transportation modes ranging from inter-city inter-provincial transport, cross-border transport, intra-provincial inter-city transport, urban transport, to rural transport. However, there is a significant problem where users prefer to wait for public transportation outside the terminal due to long queues inside the terminal, creating a shadow terminal phenomenon. This research aims to evaluate the facilities available at Entrop Type A Terminal in relation to the quality of services provided to users. This evaluation is important to identify facility and service deficiencies that cause users to be reluctant to use the terminal optimally. The research results are expected to provide recommendations for facility improvements and service quality enhancement at Entrop Terminal, so that it can function optimally as the main transportation hub and reduce the shadow terminal problems occurring in Jayapura City.

Prolanis merupakan program pengelolaan penyakit kronis seperti hipertensi dan DM tipe 2 untuk mencapai kualitas hidup yang optimal dengan biaya kesehatan yang efektif dan efisien. Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan kesehatan terhadap kepuasan pasien peserta program prolanis di Rumah Sakit Umum Daerah Haji Kota Makassar. Metode yang digunakan yaitu penelitian kuantitatif deskriptif dengan pendekatan kajian potong lintang (cross sectional study). Populasi dalam penelitian ini adalah seluruh jumlah peserta Hipertensi dan Diabetes Mellitus yang mengikuti kegiatan Prolanis di wilayah kerja RSUD Haji Kota Makassar dengan sampel sebanyak 106 peserta. Teknik penentuan sampelnya adalah dengan menggunakan metode accidental sampling. Analisis data yang digunakan adalah chi square dan regresi logistik berganda. Hasil penelitian menunjukkan bahwa variabel keterjangkauan (p=0,000), keamanan (p=0,008), informasi (p=0,018), ketepatan waktu (p=0,002) berpengaruh terhadap kepuasan pasien. Sedangkan kenyamanan (p=0,089) tidak berpengaruh terhadap kepuasan pasien. Hasil uji regresi logistik berganda secara bersamaan diperoleh bahwa keterjangkauan merupakan variabel yang paling berpengaruh terhadap kepuasan pasien peserta prolanis di RSUD haji Kota Makassar. Kepada pihak Rumah Sakit Umum Daerah Haji Kota Makassar agar membenahi dan mengevaluasi hal apa saja yang menjadi keluhan pasien terutama dalam kenyaman pasien yang menggunakan fasilitas kesehatan di RSUD Haji Kota Makassar.

Penelitian ini bertujuan untuk menganalisis pencatatan akuntansi produk simpanan wadiah oleh BMT dan kesesuaiannya dengan PSAK 459 serta PAPSI, serta mengidentifikasi kendala-kendala yang dihadapi dalam penerapannya. Penelitian ini menggunakan metode deskriptif kualitatif dengan teknik pengumpulan data melalui observasi, dokumentasi, dan wawancara. Hasil penelitian menunjukkan bahwa: 1) KSPPS BMT Nusa Ummat Sejahtera Cabang Cileunyi Bandung menggunakan software IBSS dalam pencatatan akuntansi simpanan wadiah, sehingga pencatatannya menjadi lebih efektif; 2) Pencatatan akuntansi simpanan wadiah belum sepenuhnya sesuai dengan PSAK 459, terutama dalam pengakuan penerimaan, pendapatan, dan beban yang seharusnya diakui pada saat terjadinya, serta pendapatan atas pengelolaan dana yang seharusnya bukan merupakan keuntungan untuk dipublikasikan, dan pemberian bonus yang seharusnya tidak diperjanjikan sebelumnya; 3) Pencatatan juga belum sepenuhnya sesuai dengan PAPSI, khususnya dalam pengakuan beban dan pengungkapan fasilitas isimewa kepada penyimpan; 4) Kendala utama terletak pada transaksi BMT yang masih sederhana dan software IBSS yang belum terintegrasi, sehingga laporan keuangan akhir tidak lengkap dan memuat atas transaksi wadiah, terutama terkait fasilitas istimewa, belum diterapkan secara maksimal.

Usaha Mikro, Kecil, dan Menengah (UMKM) memegang peranan strategis dalam perekonomian Indonesia, dengan kontribusi signifikan terhadap Produk Domestik Bruto (PDB) dan penyerapan tenaga kerja. Namun, UMKM menghadapi berbagai tantangan, seperti keterbatasan akses permodalan, rendahnya kualitas sumber daya manusia, kurangnya pemanfaatan teknologi, serta kendala dalam pemasaran produk. Penelitian ini bertujuan untuk mengidentifikasi permasalahan utama yang dihadapi UMKM, mengevaluasi efektivitas program pemberdayaan yang telah dilaksanakan oleh pemerintah dan sektor swasta, serta merumuskan strategi pengembangan yang aplikatif dan berkelanjutan. Metodologi yang digunakan adalah pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara mendalam, dan studi dokumentasi. Analisis data dilakukan menggunakan model Miles dan Huberman yang meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa program pemberdayaan yang mencakup pelatihan, pendampingan, serta fasilitasi akses pasar dan teknologi dapat meningkatkan kapasitas dan daya saing UMKM secara signifikan. Selain itu, peningkatan proses pembelajaran dalam UMKM sangat penting untuk mendorong inovasi produk dan perbaikan kinerja usaha. Penelitian ini menyimpulkan bahwa strategi pengembangan UMKM harus terintegrasi dengan pemberdayaan sumber daya manusia, peningkatan akses permodalan, dan pemanfaatan teknologi digital. Dukungan kebijakan yang memudahkan akses pembiayaan dan regulasi yang ramah terhadap UMKM juga menjadi faktor penentu keberhasilan pengembangan sektor ini. Diharapkan, hasil penelitian ini dapat menjadi acuan dalam perumusan kebijakan dan program pemberdayaan UMKM yang lebih efektif, sehingga UMKM dapat tumbuh dan berkontribusi lebih optimal terhadap perekonomian nasional.

The problem in this research is that there are inadequate toilets at the Solok Radjo Tourist Attraction, because there are only two public toilets at this Tourist Attraction. The prayer room is still made of wood and can only accommodate 2-5 people in worship. Insufficient number of rubbish bins at the Solok Radjo Tourist Attraction. There is no special parking area that is neat and well arranged at the Solok Radjo Tourist Attraction. This type of research is a type of descriptive research with qualitative data. This research was conducted at the Solok Radjo Aia Winter Tourist Attraction, Solok Regency, and data collection will be carried out in October-November 2022. The results of this research are 1) Internal factors that become strengths and weaknesses in the development of public facilities In the Solok Radjo Aia Winter tourist attraction, Solok Regency, the strength is that public toilets which are used by visitors for urinating, defecating and performing ablution are very available, where the Solok Radjo Aia Winter tourist attraction has 12 public toilets. Apart from that, the parking area is large so it can accommodate many vehicles, both motorbikes and cars. Meanwhile, the weakness is that the prayer room is only made of wood with a tarpaulin, mat and this is the place used by visitors for prayer. The next weakness is that the rubbish bins around the tourist attraction location are limited, namely only 5 rubbish bins. 2) External factors that become opportunities (Opportunities) and threats (Threats) regarding public facilities at the Solok Radjo Aia Winter Tourist Attraction, Solok Regency, namely the opportunity (Opportunities) is the construction of a Mushalla/Mosque with magnificent architecture which has the opportunity to develop religious tourism. Furthermore, the opportunity (Opportunities) is the cleanliness of tourist locations which can be realized through the availability of organic and non-organic rubbish bins at every point in the Solok Radjo Aia Winter tourist attraction area, Solok Regency. Meanwhile, the threat is the number of visitors who lose their items or have items scattered in the public toilets at the Solok Radjo Aia Winter tourist attraction. Furthermore, another threat is the parking lot which is sometimes frequented by many thugs.

This study aims to analyze the effect of facilities and service quality on customer satisfaction at Pertamina gas station Jl. Aksara, Satria Barat, Medan Perjuangan. A quantitative method using multiple linear regression was employed, with data collected through questionnaires from 30 respondents using accidental sampling. The partial test (t-test) results show that service quality has a positive and significant effect on customer satisfaction, while facilities do not show a significant individual effect. However, simultaneously (F-test), both independent variables significantly and positively influence customer satisfaction. The coefficient of determination (R²) of 60.9% indicates that customer satisfaction can be explained by the variables of facilities and service quality. This research provides recommendations for gas station management to continuously improve service quality to maintain customer satisfaction.