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Ramadhany, Ridha; Intan Kumalasari; Murraya Putri Palupi

Public Service And Governance Journal 2025 Universitas 17 Agustus 1945 Semarang

Organizational success will be achieved if a positive work culture motivates individuals to work with high intensity. The purpose of this study is to measure how much influence organizational culture has on the performance of employees of the South Sulawesi Provincial Health Office. The research method used is a case study where variables are measured on a Likert scale of 1-5. The population taken was 263 employees then selected based on a 10% significant level sampling to 73 people. Data collection used survey, observation and documentation methods, while data analysis used a multiple regression model through SPSS version 29. The results of the study obtained 1) The simultaneous influence of organizational culture on performance has an impact of 47.78% (moderate). 2) The partial influence of the dimensions of Involvement, Consistency and Adaptability does not show a significant influence on Performance. However, the Mission dimension is proven to have a significant impact so that employees tend to focus more on working effectively and efficiently. 3) Descriptive analysis of Denison's organizational culture model at the South Sulawesi Provincial Health Office emphasizes Involvement which tends towards team orientation on cooperation, collaboration and involvement of team members so as to create employee satisfaction to prevent conflict in the organization. A good organizational culture will create a balanced atmosphere, which is reflected in work productivity, motivation, and employee commitment.

Nadhrah 'Afifah Dzalqi; Arini Safitri; Nor Fatmah

Jurnal Riset Rumpun Ilmu Pendidikan 2025 Lembaga Pengembangan Kinerja Dosen

This study is based on the role of Islamic religious instructors in marriage guidance for prospective brides and grooms at the Jekan Raya Religious Affairs Office. The role of religious instructors has a strategic position to equip couples in building a household that is sakinah, mawaddah, and rahmah. In its implementation, instructors have an important role as inspirators, motivators, catalysts, stabilizers, facilitators, and government employees. This study aims to determine the role of Islamic religious instructors in marriage guidance for prospective brides and grooms at the Jekan Raya Religious Affairs Office, as well as to identify supporting and inhibiting factors in carrying out this role. The method used in this study is a descriptive qualitative method with data collection techniques through observation, interviews, and documentation. The results of the study indicate that religious instructors have carried out their roles in accordance with their duties and functions, namely providing guidance that includes religious, psychological, and social aspects. However, there are several inhibiting factors such as time constraints and lack of understanding of participants, as well as supporting factors such as the instructor's scientific background and communication skills, and empathy. The conclusion of this study is that the role of Islamic religious instructors is very important in the success of the marriage guidance program, but the effectiveness of its implementation is greatly influenced by supporting and inhibiting factors in the field.  

Aldy Afrizal Setiawan; Aprilia Puspasari

JUREKSI (Journal of Islamic Economics and Finance) 2025 STIKes Ibnu Sina Ajibarang

This study aims to determine the influence of work discipline and incentives on employee performance at PT Sun Star Prima Motor Dealer Mitsubishi Siliwangi. The background of this research is based on the importance of internal factors such as discipline and incentivization in encouraging increased work productivity in the automotive sector, especially in the motor vehicle dealer environment. The research method used was quantitative with an associative approach, where data was collected through questionnaires distributed to 53 respondents who were permanent employees in the operational and administrative departments. The data analysis technique uses multiple linear regression to test the extent to which the variables of work discipline (X₁) and incentives (X₂) affect employee performance (Y). The results of the study show that work discipline has a significant positive effect on employee performance and the incentives provided, proven to have a significant and positive influence on performance improvement. Simultaneously, the two independent variables made a significant contribution to improving employee performance with a calculated f-value of 33.695 which means > f the table or 33.695 > 3.187 and a significance value of 0.000 which is smaller than 0.05 or 0.000 < 0.05. The conclusion of this study is that managerial efforts in improving work discipline and providing appropriate incentives can be an effective strategy in encouraging employee performance in the automotive dealer sector.

Siti Hasanah; Harum Anisa; Bella Uci Sapitri Br S Meliala; Ariqa Shafa Nurelf; April Novi Kristiani Telaumbanua +1 more

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to determine the effect of work motivation and work discipline on employee performance at PT Tiki Jalur Nugraha Ekakurir (JNE) Kampung Lalang, a logistics and delivery service company. Optimal employee performance is the result of a combination of internal drive (motivation) and compliance with work regulations (discipline). This research uses a quantitative approach with a survey method. Data were collected through questionnaires distributed to respondents who are operational employees at JNE Kampung Lalang. Data were analyzed using multiple linear regression assisted by SPSS software. The results showed that work motivation has a positive and significant effect on employee performance with a coefficient value of 1.000 and a significance of 0.000. Conversely, work discipline has a negative but significant effect on employee performance with a coefficient value of -0.388 and a significance of 0.000. This finding indicates that increasing work motivation can encourage increased employee performance, while negative results from work discipline. This study emphasizes the importance of management in properly understanding the internal factors that influence performance so that the policies implemented do not have a counterproductive impact.  

Iman Putra Jaya Hulu; Sumarni Kristiani Siregar; Bayu Teta

JUREKSI (Journal of Islamic Economics and Finance) 2025 STIKes Ibnu Sina Ajibarang

This study aims to analyze the influence of mental health and work-life balance on turnover intentions of Generation Z employees in Medan City. The method used in this study is quantitative involving 65 respondents as samples. The data were analyzed using multiple linear regression with SPSS version 26. The results of the validity and reliability tests indicate that the research instrument is valid and reliable. The classical assumption test has been met, including normality, multicollinearity, and heteroscedasticity. Regression analysis shows that mental health and work-life balance have a positive and significant influence, both partially and simultaneously, on turnover intentions. The Adjusted R Square value of 0.604 indicates that the two variables can explain 60.4% of the variation in turnover intentions.

Nur Halifah; Teguh Wicaksono; Fanlia Adiprimadana Sanjaya

International Journal of Management and Digital Sciences 2025 International Forum of Researchers and Lecturers

At PT Win Access Telecommunication Banjarmasin, the target-based salary system that drives performance actually causes stress and dissatisfaction due to the imbalance of compensation and a less supportive work environment, which has a negative impact on motivation, productivity, and stability of the company, so a comprehensive assessment is needed to create optimal working conditions according to the needs of employees and the organization. The objectives of this study are to: 1) Determine and test the effect of salary on employee performance at PT Win Access Telecommunication Banjarmasin; 2) Determine and test the effect of the work environment on employee performance at PT Win Access Telecommunication Banjarmasin, and; 3) Determine and test the effect of salary and work environment on employee performance at PT Win Access Telecommunication Banjarmasin. This quantitative study examines the effect of salary and work environment on employee performance at PT Win Access Telecommunication Banjarmasin in March-June 2025 with a sample of 84 out of 509 employees using a Likert scale questionnaire, data were analyzed through descriptive statistics, validity tests, reliability, classical assumptions, multiple linear regression, and partial and simultaneous hypothesis tests to determine the relationship between variables significantly. The results of this study are: 1) There is a significant influence between Salary partially on the performance of PT Win Access Telecommunication Banjarmasin; 2) There is a significant influence between Work Environment partially on the performance of PT Win Access Telecommunication Banjarmasin), and; 3) There is a significant influence between salary and work environment simultaneously on the performance of PT Win Access Telecommunication Banjarmasin.

Rizka Khairunnisya Br Sinaga; Wan Dian Safina; Suhaila Husna Samosir; Nur’ain Harahap

International Journal of Management and Digital Sciences 2025 International Forum of Researchers and Lecturers

The purpose of this research is to analyze and identify the influence of work capability, innovative work behavior, and internal work environment on employee performance at PTPN IV Regional II Kebun Limau Mungkur. This study involved 125 respondents, consisting of all employees of PTPN IV Regional II Kebun Limau Mungkur. The sample was determined using the Slovin formula, resulting in 95 participants in the survey. Data were collected through observation, documentation, interviews, and the distribution of questionnaires using a Likert scale. The methods used to analyze the data include classical assumption tests, validity and reliability tests. Data analysis was conducted using multiple linear regression through the SPSS program. The results of this study partially (t-test) prove that work capability has a positive and significant effect on employee performance at PTPN IV Regional II Kebun Limau Mungkur. Innovative work behavior has a positive and significant effect on employee performance at PTPN IV Regional II Kebun Limau Mungkur. The internal work environment also has a positive and significant effect on employee performance at PTPN IV Regional II Kebun Limau Mungkur. Additionally, work capability, innovative work behavior, and internal work environment simultaneously have a positive and significant effect on employee performance at PTPN IV Regional II Kebun Limau Mungkur, with an Fcount value (14.283) > Ftable (2.70), and a significance value of 0.000 < 0.05.

Burhanudin Yusuf; Risma Dwi Riyanti; Atira Hasya; Salsabilah Michel Efendi

Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

This study aims to compare the implementation of Income Tax (Article 21) before and after the COVID-19 pandemic. The research uses a descriptive qualitative approach through a literature review of tax regulations, official reports from the Directorate General of Taxes, and academic journals. The results show that prior to the pandemic, Article 21 Income Tax was applied normally with the tax borne by employees. During the pandemic, the government provided tax incentives through the Article 21 Income Tax Borne by the Government (DTP) policy as part of a fiscal stimulus package. After the pandemic, the incentive policy was discontinued and the implementation returned to the normal tax system. This study concludes that fiscal policy is adaptive to crisis conditions, and tax incentives have proven effective in maintaining public purchasing power and encouraging tax compliance.   Keywords: Income Tax, Article 21, COVID-19, Tax Incentives, Fiscal Policy.

Ekwan Setyo Utomo; Slamet Riyadi; Fausta Ari Barata

International Journal of Management and Digital Sciences 2025 International Forum of Researchers and Lecturers

In the era of globalization and rapid technological advances, the scope of operational management is increasingly expanding. In facing global competition, companies must be able to face challenges in their operational management. The purpose of this study is to determine the factors that influence organizational performance through operational efficiency and employee productivity. The population used is all employees at PT. XYZ with a total of 107 employees. The sampling technique used in this study is a saturated sample where all members are filled in as samples in the study as many as 107 employees. This study uses the SEM (structure Equation Modeling) method with the AMOS tool. The results of the study indicate that the Work Environment has a significant effect on operational efficiency. Employee productivity, and organizational performance. Human resource management has a significant effect on operational efficiency, employee productivity, and organizational performance. Information systems have a significant effect on operational efficiency, employee productivity, and organizational performance. Operational efficiency has a significant effect on organizational performance. And employee productivity has a significant effect on organizational performance.

Hameed Shukur Abdul Ameer Al-Azzawi; Aymen Hadi Talib; Basim K. M. Nasrawi

Jurnal Pajak dan Analisis Ekonomi Syariah 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Organizations have faced numerous challenges in their pursuit of expanding creativity due to the current market realities, necessitating the adoption of new mechanisms to address competition in contemporary markets. Knowledge is considered a key element in enhancing an organization's ability to succeed and excel, particularly through differentiation and sustaining competitive advantages. This research focuses on examining the role of knowledge in service differentiation strategies in service organizations in Baghdad. The study identifies the knowledge requirements and their impact on building these strategies. The research employed a descriptive-analytical approach, distributing a questionnaire to 115 managers in various service organizations in Baghdad, with 104 valid responses being retrieved for analysis using the SPSS software. The results revealed a significant correlation and impact between marketing knowledge and its various dimensions (such as employees, environment, suppliers, and processes) and the service differentiation strategy. The results revealed a significant impact of knowledge on the service differentiation strategy in the studied institutions. It was found that knowledge explains 42.1% of the variation in the differentiation strategy, with each increase in knowledge leading to an increase in differentiation. Additionally, the results highlighted a significant impact of knowledge in various areas, such as employee knowledge (which explains 26% of the variation), environmental knowledge (which explains 23.3%), provider knowledge (which explains 16%), and process knowledge (which explains 31.3%). These factors collectively demonstrated that increasing knowledge in each area contributes to the enhancement of the service differentiation strategy, thus confirming the hypothesis of the study that a significant relationship exists between knowledge and differentiation strategy.

Khairina Maulida Paramitha; Ananda Putri Mawaddah; Ayu Wulan Dari; Muhammad Arif; Fauzan Zulfikar +4 more

International Journal of Management and Digital Sciences 2025 International Forum of Researchers and Lecturers

This study aims to analyze the influence of Organizational Citizenship Behavior (OCB) and Adversity Quotient on employee performance at CV. Mitra Pratiwi. OCB refers to employee voluntary behavior that goes beyond their formal duties, while Adversity Quotient describes an individual's ability to face challenges and work pressures. The research method used is quantitative with data collection techniques through questionnaires. The sample of this study consisted of 50 employees selected using purposive sampling techniques. The results of the study indicate that OCB and Adversity Quotient have a positive and significant influence on employee performance, both simultaneously and partially. This finding confirms that employees with high levels of OCB and good resilience in facing difficulties are more likely to have superior work performance. Therefore, companies need to improve a work culture that encourages positive voluntary behavior and builds employee mental resilience in facing work challenges.                              

Naya Prima Yuniar; Widya Parimita; Terrylina Arvinta Monoarfa

Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

This study applies a qualitative descriptive method with the aim of describing and analyzing the issues found. This qualitative approach is based on the collection of primary and secondary data. Primary data in this study were obtained through observation, interviews, and documentation, while secondary data were obtained through books, previous research, and articles relevant to this study. The data source in this study is interview transcripts obtained from a number of respondents called research informants. These informants were selected based on a certain method because their abilities or positions were considered able to describe the problems that would be the object of research. The informants of this study numbered four people consisting of one big order admin employee, two community event SPVs and one community event employee. The main objective of this study is to understand the application of digital literacy at PT XYZ, including the challenges faced in implementing digital literacy in daily work. Awareness of the importance of digital literacy has grown among employees, but its implementation is not evenly distributed. Recommended strategies to improve digital literacy include regular training, use of digital learning media, formation of internal learning communities, and improvement of technological facilities. Implementation of this strategy is important to support effective and efficient digital transformation in the PT XYZ administrative work environment.    

David Christian; Safuan Safuan

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

A manual attendance system was previously used to manage the attendance list of each employee. However, this application causes attendance fraud. Therefore, the attendance system was changed into a digital form to reduce attendance fraud and improve discipline. This qualitative study was conducted through the phenomenological method by examining the implementation of the Hadirr.com digital attendance system in a 72-branch retail network in Banten-Bogor. Data in this study was collected through in-depth interviews with 45 informants (HRD managers, branch supervisors, and employees) and participatory observation for 6 months. The findings revealed three main themes, namely the absenteeism fraud patterns that developed before and after implementation, changes in work culture related to attendance and discipline post-implementation, and social interaction patterns formed due to implementation. This study provides a conceptual framework on the determinants of a successful digital time attendance system in a multi-site retail environment.

Anggraini, Amelia; Ernyasih

Antigen : Jurnal Kesehatan Masyarakat dan Ilmu Gizi 2025 LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

This study aims to determine factors including age, gender, education, tenure, and knowledge associated with the PPE use behavior of health workers at PT Kereta Commuter Indonesia. The study was conducted using a cross-sectional design with a quantitative approach. The sample consisted of 60 employees of the PT Kereta Commuter Indonesia Health Unit selected through total sampling. Primary data was collected using a questionnaire of OHS knowledge and behavior including age, gender, education, tenure and knowledge. Data analysis was performed by chi square test with the limit of significance used (P < 0.05). A total of 91.7% of health workers aged 18-35 years and as many as 98.3% of health workers had good knowledge by univariate analisys. There is a significant relationship between the age factor and the PPE use behavior of health workers with the results (p=0.039) and the knowledge factor with the PPE use behavior of health workers with the results (p=0.006). Age and knowledge of health workers at PT Kereta Commuter Indonesia have an influence on PPE use behavior. The company needs to develop programmed education and training, including supervision, monitoring and evaluation activities by management to increase motivation for implementing OSHs culture.

Adjie Prasetyo; Ribhan Ribhan

Jurnal Manajemen Kreatif dan Inovasi 2025 International Forum of Researchers and Lecturers

Integration between strategic human resource management practices and job satisfaction is an important factor that cannot be ignored. Organizations need to ensure that the HR management strategies implemented are not only oriented towards results, but also pay attention to the welfare and positive perceptions of employees towards their work. This study aims to analyze the effect of strategic human resource management practices and job satisfaction on employee performance at PT. Solusi Bangun Andalas in Aceh Besar. The research method used is quantitative. A sample of 150 permanent employees was taken using the Probability sampling technique. Data analysis was carried out using multiple linear regression and partial tests using IBM SPSS Statistics 25. The results showed that this study supports the proposed hypothesis, namely that strategic human resource management practices and job satisfaction have a significant positive effect on employee performance. Suggestions for PT. Solusi Bangun Andalas need to continue to strengthen strategic HR practices, including training, competency-based recruitment, and KPI-based performance evaluation. Job satisfaction must also be optimized through fair compensation, a positive work environment, and good communication. Integration between HR strategies and job satisfaction is important to be carried out synergistically in order to create a productive and sustainable HR system.

Rial Husne; Sofiansyah Fadli

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Reliable internet connectivity is a crucial element in supporting work effectiveness at the Central Bureau of Statistics (BPS) in Central Lombok. However, users of the internal WiFi network have reported various issues, including inconsistent speed and weak signal stability. This study aims to analyze user satisfaction with the WiFi network services using the Servqual method, which assesses service quality based on five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. A quantitative approach was employed by distributing questionnaires to employees and staff who utilize the network. Data analysis was conducted by measuring the gap between users’ expectations and their perceptions of the service quality. The results show that most dimensions experienced a negative gap, particularly responsiveness (-0.47) and tangibles (-0.40), indicating inadequate response speed and suboptimal infrastructure conditions. Conversely, assurance (+0.40) and empathy (+0.27) showed positive gaps, reflecting users’ trust in the competence of IT staff and their perceived attentiveness. These findings highlight the need for technical evaluations, infrastructure improvements, and capacity building of human resources through regular training. This research contributes to the understanding of information technology service quality in the public sector and provides a foundation for strategic decision-making to enhance digital services. Moreover, the study encourages further research using mixed methods to gain a more comprehensive understanding of user satisfaction with WiFi services in government institutions.

Roy Wijaya; Yuningsih Yuningsih

Jurnal Manajemen Kreatif dan Inovasi 2025 International Forum of Researchers and Lecturers

This study aims to examine the effect of work schedule flexibility on employee retention with job satisfaction as a mediating variable at Gojek Indonesia. The background of this research is based on the importance of retaining high-quality employees in the digital era, especially in technology companies that have fast-paced and highly adaptive work dynamics. This research employed a quantitative method with a causal design. Primary data were collected through questionnaires distributed to 150 Gojek Indonesia employees. The data were analyzed using simple linear regression and mediation tests to examine the proposed hypotheses. The results showed that work schedule flexibility has a positive and significant effect on employee retention. Furthermore, job satisfaction was proven to mediate the relationship between work schedule flexibility and employee retention. These findings indicate that the higher the work schedule flexibility provided by the company, the higher the job satisfaction, which in turn increases employee retention. Therefore, it is suggested that companies optimize their work schedule flexibility policies to improve employee satisfaction and loyalty.

Naya Dita Chairunnisa; Alawiyah Alawiyah; Aos Kuswandi

Global Leadership Organizational Research in Management 2025 STIKes Ibnu Sina Ajibarang

This study is motivated by the high competition and complexity whitin organizations, underscoring the vital role of leadership in fostering a productive work environment, as well as the significance of job satisfaction and organizational commitment in supporting overall success. The objective of this research is to examine the influence leadership on both job satisfaction and organizational commitment trough a relevant literature review. The method employe dis a deskriptive qualitative literature review. Literture was acquired via Google Scholar from 2015 until 2025 using relevant keyword, the analyzed thematically. The findings indicate that leadership significantly and positively influences both the enhancement of job satisfaction and the formation of organizational commitment. Effective leadership, such as the ability to provide solutions, recognition, supervision, and involve employees in decision-making, demonstrably increases employee satisfaction and loyalty. Overall, strong leadership is a crucial prerequisite for cultivating job satisfaction and building solid organizational commitment, serving as a foundation for achieving organizational objectives. This study contributes to understanding the relationship among these three variables, given the limited research simultaneously examining leadership, job satisfaction, and organizational commitmen whitin a single literature review.

Noor Syifa Hayati; Teguh Wicaksono; Abdurrahim Abdurrahim

International Journal of Management Science and Business 2025 International Forum of Researchers and Lecturers

This study aims to examine: (1) the influence of Key Performance Indicators (KPIs) on employee performance at PT Nogopatmolo Banjarmasin, (2) the influence of employee performance on company productivity at PT Nogopatmolo Banjarmasin, (3) the influence of KPIs on company productivity at PT Nogopatmolo Banjarmasin, and (4) the influence of KPIs on company productivity through employee performance as a mediating variable. This research employed a quantitative approach. The population consisted of all employees at PT Nogopatmolo Banjarmasin, totaling 120 individuals. A sample of 54 respondents was selected using the Slovin formula. Primary data were collected through interviews and questionnaires, while secondary data were obtained through documentation studies. The data were analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method with the SmartPLS 3.0 application. The results of the study indicate that: (1) KPIs have a positive and significant effect on employee performance at PT Nogopatmolo Banjarmasin, (2) employee performance has a positive and significant effect on company productivity, (3) KPIs have a positive and significant effect on company productivity, and (4) KPIs have a positive and significant effect on company productivity through employee performance as a mediating variable. These findings suggest that the proper implementation of KPIs can enhance employee work quality and sustainably boost company productivity. A single paragraph, maximum 250 words. Abstract content must contain (1) an overview of the object of research, (2) problems, and research objectives, (3) proposed methods, (4) main findings and results and synthesis of main ideas, and (5) conclusions.

Siti Nurhaliza; Julianto Hutasuhut; Anggia Sari Lubis; Muhammad Rahmat

International Journal of Management Science and Business 2025 International Forum of Researchers and Lecturers

This research is motivated by the importance of human resource management through job transfers, increasing professional competence, and extrinsic motivation to improve employee performance, especially in the plantation sector. PTPN IV Regional II Kebun Limau Mungkur is a state-owned company that prioritizes AKHLAK values in its management practices. The main objective of this study is to analyze the effect of job transfers, professional competence, and extrinsic motivation on employee performance. The research approach used is quantitative associative with multiple linear regression analysis method. The population in this study were all employees of PTPN IV Regional II Kebun Limau Mungkur totaling 125 people, with a sample of 95 respondents determined by the Slovin formula. Data collection techniques were carried out through field studies, documentation, and questionnaire distribution. Data analysis was carried out by testing validity, reliability, classical assumption tests, and multiple linear regression using the SPSS program. The results of the study showed that partially, job transfers, professional competence, and extrinsic motivation each had a positive and significant effect on employee performance. Meanwhile, simultaneously the three variables also had a significant effect on employee performance. This finding emphasizes the importance of implementing appropriate HR management policies to support company productivity and sustainability.