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Pengaruh Kompensasi dan Tunjangan terhadap Kepuasan Kerja Karyawan
Jusniwati Zai
; Romana Rindra Nazara
; Fajarman Lahagu
; Irwan Nopian Sinaga
Jurnal Penelitian Manajemen dan Inovasi Riset
Vol 3
, No 5
(2025)
This study aims to determine the effect of compensation and benefits on employee job satisfaction. Fair, adequate, and transparent compensation is considered a crucial factor influencing employee morale, loyalty, and retention. The study identifies seven key indicators to measure the impact of compensation on job satisfaction: salary adequacy, compensation fairness, punctuality of payments, compensation system transparency, incentives and bonuses, overall compensation satisfaction, and employee...
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Analisis Efektivitas Pengiriman Barang pada PT Tiki Jalur Nugraha Ekakurir (JNE) dalam Meningkatkan Kepuasan Pelanggan
Bella Uci Sapitri Br S Meliala1
; Ariqa Shafa Nurelf
; April Novi Kristiani Telaumbanua
; Irwan Nopian Sinaga
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan
Vol 3
, No 4
(2025)
This study aims to analyze the effectiveness of goods delivery at PT TIKI Jalur Nugraha Ekakurir (JNE) and its impact on customer satisfaction, focusing on the application of Total Quality Management (TQM) principles. The research method used is a quantitative survey with purposive sampling technique, where data is collected through questionnaires distributed to customers. The results show that the application of TQM, which includes employee involvement, continuous improvement, and customer focu...
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Analisis Total Quality Management (TQM) terhadap Kinerja Karyawan pada UMKM Kepiting Soka di Pangkalan Batu
Harum Anisa
; Siti Hasanah
; Fitriyani Zebua
; Irwan Nopian Sinaga
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan
Vol 3
, No 4
(2025)
This study aims to analyze the implementation of Total Quality Management (TQM) and its influence on employee performance at the Kepiting Soka Micro, Small, and Medium Enterprise (MSME) in Pangkalan Batu, Langkat Regency. This MSME operates in the soft-shell crab processing sector and faces challenges in maintaining product quality and production efficiency. The research uses a qualitative descriptive method, with data collection techniques including observation, interviews, and documentation. T...
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