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Analisis Kualitas Pelayanan, Kecerdasan Intelektual dan Fasilitas Terhadap Kepuasan Anggota pada KSPPS BMT Sejahtera Mandiri Tirtomoyo
Ismi Munfarida
; Agus Suyatno
; Esti Dwi Rahmawati
Jurnal Manajemen Bisnis Era Digital
Vol 1
, No 3
(2024)
This research discusses the influence of service quality, and facilities on member satisfaction. The type of research used is quantitative research with data collection techniques using questionnaires. The population in this research is the members of KSPPS BMT Sejahtera Mandiri who are still actively making savings, totaling 77 respondents. The results of this research show that: 1) the service quality variable (X1) has a positive and significant effect on member satisfaction (Y). 2) the facili...
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Pengaruh Promosi Penjualan, Tampilan Toko Terhadap Pembelian Impulsif Pada Matahari Departement Store Solo Grand Mall
Olivia Stephanie Sarwono Putri
; R. Taufiq Nur Muftiyanto
; Esti Dwi Rahmawati
Jurnal Penelitian Manajemen dan Inovasi Riset
Vol 2
, No 5
(2024)
Dalam menghadapi persaingan bisnis ritel yang semakin ketat, sangat penting untuk mengembangkan strategi yang dapat menarik lebih banyak perhatian pembeli terhadap produk. Penelitian ini bertujuan untuk menilai dampak promosi penjualan dan tampilan toko terhadap pembelian impulsif. Sampel yang digunakan terdiri dari 97 konsumen yang berbelanja di Matahari Departement Store Solo Grand Mall. Variabel yang diteliti mencakup promosi penjualan, tampilan toko, dan pembelian impulsif. Data primer dikum...
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Analisis Niat Beli Produk Herborist terhadap Influencer Marketing dan Ulasan Konsumen Online
Rita Haju Kaesti
; Agus Suyatno
; Esti Dwi Rahmawati
Jurnal Kewirausahaan Cerdas dan Digital
Vol 1
, No 4
(2024)
This research aims to analyze the influence of influencer marketing on purchase intentions through online consumer reviews. The population in this study were users of herbalist products. The number of samples used in this research was 100 respondents. The variables used in this research are influencer marketing, purchase intention and online consumer reviews. The data used in this research are primary data and secondary data. The data collection method used was a questionnaire. The data processi...
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Pengaruh Kecerdasan Intelektual, Budaya Organisasi dan Komunikasi Organisasi Terhadap Kinerja Pegawai Dinas Kependudukan dan Pencatatan Sipil Kota Surakarta
Dinnova Ryo Kristanto
; Agus Suyatno
; Esti Dwi Rahmawati
Transformasi: Journal of Economics and Business Management
Vol 3
, No 3
(2024)
Human Resource Management (HRM) is a crucial aspect of organizational management that focuses on managing individuals as valuable assets to the company. One significant area of HRM is job satisfaction, which is a complex emotional reaction to one's job. High job satisfaction can enhance employee performance, as satisfied employees tend to be more enthusiastic and productive. Employee performance, which includes abilities, skills, and work outcomes, can be influenced by intellectual intelligence,...
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Kualitas Pelayanan dan Reputasi Manajemen Terhadap Produk Bank BTN Syariah KCP Solo
Enik Tri Afrika
; R. Taufiq Nur Muftiyanto
; Esti Dwi Rahmawati
Jurnal Pemimpin Bisnis Inovatif
Vol 1
, No 4
(2024)
This research aims at Service Quality and Management Reputation for Bank BTN Syariah KCP Solo Products. The approach used in this research is a quantitative approach. The sampling technique in this research was a purposive sampling technique with the sample used amounting to 96 respondents. The data collection technique uses online questionnaire distribution with the help of Google forms. Data analysis techniques in this research are validity test, reliability test, normality test, multicollinea...
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Kualitas Pelayanan, Kepercayaan, dan Kepuasan Terhadap Loyalitas Nasabah
Kurniasih Kurniasih
; Esti Dwi Rahmawati
; Khabib Alia Akhmad
Jurnal Pemimpin Bisnis Inovatif
Vol 1
, No 4
(2024)
Since its establishment, Islamic banks have experienced growth, especially in Indonesia with the largest Muslim population in the world who want an interest-free economic system (riba). This study aims to determine the relationship between Service Quality and Trust on Customer Loyalty through Satisfaction as an intervening variable. The sample was taken using a purposive sampling technique of 97 respondents, with data collected through a Likert scale questionnaire. This study is quantitative and...
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Pengaruh Suasana Kerja dan Konflik Interpersonal terhadap Kinerja Karyawan di Dinas Kependudukan dan Pencatatan Sipil Surakarta
Muhammad Zulfikar R
; Indra Hastuti
; Esti Dwi Rahmawati
Populer: Jurnal Penelitian Mahasiswa
Vol 3
, No 3
(2024)
This study aims to analyze the effect of work atmosphere and interpersonal conflict on employee performance at the Surakarta City Population and Civil Registration Office (Dukcapil). The research population includes all employees of Dukcapil Surakarta, totaling 74 people. The variables studied include work atmosphere, interpersonal conflict, and employee performance. Data collection was conducted through a combination of primary and secondary data. Primary data collection methods used interviews...
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Pengaruh Motivasi terhadap Kinerja Karyawan dengan Employee Engagement sebagai Variabel Intervening di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Surakarta
Atala Cindy Fatya
; Esti Dwi Rahmawati
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan
Vol 2
, No 4
(2024)
The purpose of this study is to determine the influence of motivation on employee performance through employee engagement as an intervening variable in the Surakarta City Investment and One-Stop Integrated Services Office. The sampling method used saturated sampling with a total of 58 respondents. Data collection was carried out by distributing a questionnaire at the Surakarta DPMPTSP office. The analysis technique uses PLS (Partial Least Square) with the SmartPLS 3.0 program. The results of the...
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Pengaruh Harga Terhadap Keputusan Pembelian dengan Minat Beli sebagai Variabel Intervening di Sate Kambing Muda Mas HJT Surakarta
Annasya Al Sadhilla
; Esti Dwi Rahmawati
; Indra Hastuti
Jurnal Manajemen Bisnis Era Digital
Vol 1
, No 3
(2024)
This study aims to analyze the mediation of purchase interest on the influence of price and on purchasing decisions at Sate Kambing Muda Mas HJT Surakarta. This study uses a primary data collection method, namely by distributing questionnaires where the population in this study were customers of Sate Kambing Muda Mas HJT. Sampling in this study used the accidental sampling technique or happened to meet respondents with a sample of 100. The analysis technique used was Structural Equation Modeling...
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Loyalitas Pelanggan Skintific Solo Raya: Pengaruh Brand Image, Promosi dan Kepuasan Pelanggan
Fani Anisa Rahmawati
; Esti Dwi Rahmawati
; Indra Hastuti
Jurnal Pemimpin Bisnis Inovatif
Vol 1
, No 4
(2024)
This research aims to analyze the mediating role of customer satisfaction on the influence of brand image and promotion on customer loyalty among users of skintific skincare products in Solo Raya. The population in this study were all users of skintific skincare products in Solo Raya who had used skintific products for at least the last 6 months and the total sample in this study was 96 respondents. The variables used in this research are brand image, promotion, customer satisfaction, and custom...
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