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Menampilkan 11–20 dari 63 artikel
Capacity Building of Government Officials in the Implementation of Electronic-Based Government Systems
Abdi Susanto
; Amirul Mustofa
; Sedarmayanti Sedarmayanti
; Dian Ferriswara
International Journal of Social Sciences and Communication
Vol 2
, No 2
(2026)
This research aims to analyze the capacity building of government personnel in implementing the Electronic-Based Government System (SPBE) at the Department of Communication and Informatics of Gresik Regency, which plays a strategic role in digital governance. This study uses a qualitative approach focusing on capacity development strategies and constraints at individual and organizational levels. The findings show that capacity building is carried out through two main strategies: human resource...
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Evaluation of the Impact of Leadership Training on Organizational Service Effectiveness in the Tambrauw Regency Government
Yacoba Tabita Kinho
; Amirul Mustofa
; Sedarmayanti Sedarmayanti
; Dian Ferriswara
International Journal of Social Sciences and Communication
Vol 2
, No 2
(2026)
This study aims to evaluate the impact of leadership education and training on organizational service effectiveness within the Tambrauw Regency Government, Papua. Leadership training is an important instrument in developing the competencies of Civil Servants to enhance leadership capacity, managerial skills, and public service quality. However, its implementation needs evaluation to determine its impact on organizational performance and service effectiveness. This research uses a qualitative app...
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E-Government Transformation Towards E-Governance in Public Service Processes at the Population and Civil Registration Office of Gresik Regency
Baharuddin Kasim
; Dian Ferriswara
; Enny Haryati
; Sri Kamariyah
International Journal of Social Sciences and Communication
Vol 2
, No 2
(2026)
This study aims to analyze the Transformation of E-Government Towards E-Governance in the Public Service Process at the Population and Civil Registration Office of Gresik Regency. The utilization of information technology in public services is one of the government’s efforts to improve administrative efficiency, transparency, and the quality of services provided to the public.This research employs a qualitative approach with a descriptive method to provide an in-depth depiction of the implementa...
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Administrative Capacity in Executive Service Delivery: A Literature Review on Government Protocol Functions
Firhan Mahdavikia
; Amirul Mustofa
; Sarwani Sarwani
; Dian Ferriswara
International Journal of Social Sciences and Communication
Vol 2
, No 1
(2026)
Administrative capacity has long been recognized as a fundamental determinant of governmental effectiveness, yet its role in executive service delivery, particularly in relation to government protocol functions, remains conceptually underdeveloped in public administration scholarship. Existing studies on administrative capacity predominantly focus on policy formulation, implementation, and citizen-facing service delivery, while research on executive governance and executive support systems often...
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Administrative Capacity in Consular Services: A Literature Review on Institutional Readiness in Serving Indonesian Migrant Workers
Agussalim Agussalim
; Amirul Mustofa
; Sarwani Sarwani
; Dian Ferriswara
International Journal of Social Sciences and Communication
Vol 2
, No 1
(2026)
Consular services have become a critical site of state intervention in the governance of international labor migration, particularly for migrant-sending countries such as Indonesia whose citizens depend on overseas missions for administrative protection and access to public services abroad. Despite the growing importance of consular institutions in safeguarding migrant workers’ rights and welfare, existing scholarship remains fragmented, offering limited conceptual integration of how administrat...
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Administrative Capacity in the Implementation of Digital Population Administration Services: A Literature Review of the KNG Program in Surabaya City Government
Dimas Rahmatullah
; Amirul Mustofa
; Sarwani Sarwani
; Dian Ferriswara
International Journal of Social Sciences and Communication
Vol 2
, No 1
(2026)
Digital transformation has become a central agenda in local governments seeking to improve the effectiveness, accessibility, and reliability of public service delivery, particularly in population administration services that constitute the legal foundation of citizenship. In Indonesia, the Surabaya City Government has implemented the Klampid New Generation (KNG) program as an integrated digital platform for population administration services, aiming to streamline civil registration processes, en...
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Administrative Efficiency in Official Travel Management: A Literature Review on Bureaucratic Processes and Cost Control in Local Government
Nur Mala Sari
; Ulul Albab
; Sapto Pramono
; Dian Ferriswara
International Journal of Social Sciences and Communication
Vol 2
, No 1
(2026)
Official travel constitutes a routine yet strategically significant component of local government administration, closely intertwined with bureaucratic processes, public financial management, and accountability arrangements. Despite its operational importance and fiscal visibility, official travel management has received limited integrative attention in the public administration literature, and existing studies remain fragmented across procedural, financial, and governance perspectives. This art...
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Evaluation of the Papuan Special Autonomy Fund Policy: A Review of the Literature on Accountability, Targeting, and Justice for the Indigenous Papuans
Isak Klafle
; Ulul Albab
; Sapto Pramono
; Dian Ferriswara
International Journal of Social Sciences and Communication
Vol 2
, No 1
(2026)
The Papua Special Autonomy Fund (Dana Otonomi Khusus Papua) represents a key instrument of Indonesia’s asymmetric fiscal decentralization aimed at reducing historical inequalities, accelerating regional development, and promoting social justice for Indigenous Papuans. However, after more than two decades of implementation, concerns persist regarding its effectiveness in producing equitable welfare outcomes, particularly with respect to accountability, targeting accuracy, and distributive justice...
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Risk-Based Internal Oversight of Local Government Finance: A Literature Review on Fraud Prevention and Control
Geofanny Edo Pratama
; Dian Ferriswara
; Sarwani Sarwani
; Sri Kamariyah
International Journal of Social Sciences and Communication
Vol 2
, No 1
(2026)
Local governments manage substantial public resources under conditions of decentralization, fiscal complexity, and heightened accountability demands, making them particularly vulnerable to financial mismanagement and fraud. In this context, risk-based internal oversight has increasingly been promoted as a governance-oriented alternative to traditional compliance-based supervision. This literature review article examines how risk-based internal oversight is conceptualized, operationalized, and li...
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Mobile Outreach Services as a Strategy for Inclusive Population Administration in Archipelagic Regions: A Literature Review
Ivana Beatrice Manpioper
; Amirul Mustofa
; Sedarmayanti Sedarmayanti
; Dian Ferriswara
International Journal of Humanities and Social Sciences Reviews
Vol 3
, No 1
(2026)
Unequal access to population administration services remains a persistent governance challenge in archipelagic and geographically constrained areas, where spatial dispersion, limited connectivity, and high mobility costs systematically hinder citizens’ ability to obtain legal identity documents. In island regions, weak sea transportation networks, weather-dependent travel, and long distances to administrative centers reduce the feasibility of conventional, office-based service delivery, producin...
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