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Menampilkan 1–2 dari 2 artikel
E-Government Transformation Towards E-Governance in Public Service Processes at the Population and Civil Registration Office of Gresik Regency
Baharuddin Kasim
; Dian Ferriswara
; Enny Haryati
; Sri Kamariyah
International Journal of Social Sciences and Communication
Vol 2
, No 2
(2026)
This study aims to analyze the Transformation of E-Government Towards E-Governance in the Public Service Process at the Population and Civil Registration Office of Gresik Regency. The utilization of information technology in public services is one of the government’s efforts to improve administrative efficiency, transparency, and the quality of services provided to the public.This research employs a qualitative approach with a descriptive method to provide an in-depth depiction of the implementa...
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Digital Transformation In Public Services : A Literature Review On Bureaucratic Innovation And Adaptation In The Era Of Digital Government
Baharuddin Kasim
; Dian Ferriswara
; Enny Haryati
International Journal of Social Science and Humanity
Vol 2
, No 4
(2025)
Digital transformation has emerged as a major catalyst for reform in contemporary public administration, reshaping how governments design, deliver, and evaluate public services. This literature review synthesizes key findings from international studies to map the dynamics of technological innovation and bureaucratic adaptation in the era of digital government. The results demonstrate that technologies such as artificial intelligence, blockchain, cloud computing, and the Internet of Things accele...
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