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Wiwin Windihastuty; Yani Prabowo; M.N. Farid Thoha

Proceeding of the International Conference on Management, Entrepreneurship, and Business 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Customer satisfaction is a crucial indicator in assessing the quality of a company's products, services and overall experience. This research aims to identify the level of customer satisfaction and optimize the available data for effective use in sentiment analysis. In this study, we analyzed 4,353 customer reviews collected over the past year, with 3,481 reviews used as training data and 871 reviews as testing data. The analysis process was conducted using the Cross-Industry Standard Process for Data Mining (CRISP-DM) approach and leveraged the Logistic Regression algorithm to build a predictive model. Model evaluation using the confusion matrix yielded an accuracy of 94.60%, a precision of 94.26%, and a recall of 94.60%. The analysis was conducted using Jupyter Notebook and the Python programming language. The results indicate that sentiment analysis is effective in identifying and predicting customer satisfaction levels, which in turn can help a company’s products improve its service strategies. The optimization of previously underutilized data now provides deeper insights into customer perceptions and expectations, enabling the company to make more targeted decisions and enhance overall customer satisfaction.

Watupongoh, Richard V. B; Rusmiyanto, Dedy

Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim 2024 Fakultas Teknik Universitas Maritim AMNI Semarang

This study aims to analyze the reliability and performance of Rubber Tyred Gantry (RTG) cranes using the Mean Time To Repair (MTTR), Mean Time Between Failures (MTBF), and Inherent Availability (IA) methods. The MTTR method is used to measure the average time required for repairs, while MTBF calculates the average time between failures. Meanwhile, the IA method assesses the inherent availability of the equipment based on the previous two parameters. The results indicate that some RTG units experience high MTTR, such as RTG035-12, which recorded a repair time of 124.15 hours in January, and RTG035-13 with 441.23 hours in February. On the other hand, RTG035-19 demonstrated more stable performance with low MTTR in several months. In terms of MTBF, RTG035-16 recorded the lowest value of 0 hours in July, indicating significant disruptions, whereas RTG035-12 exhibited the best performance with the highest MTBF of 614 hours in December. The IA analysis revealed that some RTGs had low values, such as RTG035-13, which only reached 0.312 in February, while RTG035-19 maintained values above 0.95 throughout the year, demonstrating high reliability. This study provides insights into the performance of RTG equipment at the Semarang Container Terminal (TPKS) and emphasizes the need for effective maintenance strategies to enhance operational reliability and efficiency.

Dewi Shinta Kurnia Ilahi

Hikmah : Jurnal Studi Pendidikan Agama Islam 2024 Asosiasi Riset Ilmu Pendidikan Agama dan Filsafat Indonesia

This research examines the transformation of Islamic Religious Education (PAI) learning in the Plus Class of Zainul Hasan 1 Genggong Middle School, which previously used traditional methods with blackboards, now switching to the use of digital technology. The background to this research was triggered by the development of information technology which is changing the education system and the need to update learning methods to make them more relevant to the digital era. With a descriptive qualitative approach, this research explores the transition process, the challenges faced by teachers and students, and the impact of the use of technology on the quality of learning. The research results show that the application of digital technology enriches the learning experience, increases student engagement, and provides more flexible access to material. However, the main challenges faced are the need for training for teachers and limited infrastructure improvements, which need to be addressed immediately to optimize the potential for digital transformation in PAI education.

Putu Yuan Barananda; Gede Suparna

International Journal of Economics, Management and Accounting 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The industry in Indonesia has experienced significant development both online and offline, including the fashion industry, which has also undergone rapid growth. This development inevitably alters consumer behavior toward products in the market. One consumer behavior that requires attention is impulse buying, which refers to unplanned purchases. Impulse buying occurs due to emotional factors, which are also influenced by the store atmosphere, prompting spontaneous purchases. This study aims to examine and analyze the role of positive emotion in mediating the relationship between store atmosphere and impulse buying. The research was conducted among customers of the Uniqlo store at Bali Galeria Mall, with a sample size of 160 respondents selected through purposive sampling. Data collection was carried out using questionnaires. The analytical techniques employed include the Classical Assumption Test, Path Analysis, Sobel Test, and Variance Accounted For (VAF) Test. The analysis results indicate that: Store atmosphere has a positive and significant effect on impulse buying, Store atmosphere has a positive and significant effect on positive emotion, Positive emotion has a positive and significant effect on impulse buying, Positive emotion mediates the effect of store atmosphere on impulse buying. The theoretical implications of this study support previous research findings from the perspective of Consumer Behavior Theory. The practical implications provide guidelines for managers and staff at the Uniqlo store at Bali Galeria Mall to enhance customer impulse buying by leveraging store atmosphere and positive emotion.

Puguh Jayadi; Fitra Pinandhita; Juwari Juwari

POTENSI : Jurnal Pengabdian Kepada Masyarakat 2024 Fakultas Ekonomi dan Bisnis UNDARIS

The rapid advancement of technology in the digital era has emphasized the need for optimizing learning processes through digital media, particularly in elementary education. Despite the proven benefits of digital tools in enhancing student engagement and comprehension, many educators, including those at SDIT AUM, face challenges due to limited understanding and skills in utilizing such technologies. Specific issues include low proficiency in using digital platforms, minimal creativity in designing interactive learning materials, and inadequate adoption of Artificial Intelligence (AI)-based tools. Previous studies have highlighted the effectiveness of practical training programs in improving teachers' competencies in using digital media, emphasizing the importance of integrating theoretical knowledge, hands-on practice, and continuous evaluation. This community engagement program addressed these challenges through a structured approach, including training on digital platforms like Canva, Gamma, and Zoom, combined with direct practice and interactive discussions. The results revealed significant improvements, with educators demonstrating increased understanding of digital media (from 45% to 85%), enhanced skills in creating interactive materials (from 40% to 80%), and greater motivation to adopt AI-based tools (from 50% to 90%). These findings affirm the effectiveness of the program in empowering teachers to create innovative and engaging learning experiences, with the potential to serve as a replicable model for other schools striving to bridge the gap between traditional teaching methods and digital transformation.

Adinda Rahmanda Putri; Nurhaliza Meilinda Iswanto; Eggy Fawas Ihsan

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

The management of tourist attractions and public facilities has undergone a significant transformation in recent years in line with technological developments. Previously, management was carried out manually by involving a lot of labor and human resources to maintain and manage its operations. However, digitalization has changed the way management is more efficient and organized. Digital-based systems are now widely applied to facilitate visitor access while increasing the effectiveness of tourist attraction management.  Digitalization aims to create a mutually beneficial relationship between managers and visitors through an optimally designed system. This study aims to analyze the design and design of the digital management system applied to Dalegan Beach in Gresik Regency, East Java. This system is expected to be able to simplify the administrative process, improve the visitor experience, and optimize the management of existing resources. Through a systematic approach, this research explores the functional and technical needs to create effective technology-based solutions. The implementation of this system is expected to be an example of the application of digitalization in the management of other tourist attractions, so that it can support the development of the tourism sector and increase competitiveness in an increasingly competitive industry.

Santoso, Wahyudi; Yulianto, Yulianto

Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim 2024 Fakultas Teknik Universitas Maritim AMNI Semarang

Ship accidents are still a problem in the maritime industry even though the BRM training program has been implemented since 2011. Analysis of several incidents noted that the human error factor was ranked highest. SA as an important aspect in BRM has not been applied properly as a related cause of the incident. For this reason, this study aims to foster and deepen the understanding of SA to the Ship's Crew and then apply it in BRM so that navigation safety is always maintained and similar incidents do not occur in the future. The study used a literature study method, by exploring references to maritime publications, previous journals, books and relevant sources. The results of the study, SA can be formed by mobilizing all five senses well combined with an understanding of the surrounding environment and experience. SA consists of 3 levels, each of which is interrelated and continuous, namely; Perception (Level 1), Understanding (Level 2) and Projection (level 3).

Naufal Mu’ammar; Rida Mahmudah; Agus Afandi

Jurnal Pelayanan Masyarakat 2024 Lembaga Pengembangan Kinerja Dosen

This study focuses on analyzing the impact of accessibility, facilities, and experiences on the community's interest in visiting the Wonosari Village Hall in Grujugan, Bondowoso. The research employs a qualitative method based on a literature review, integrating various previous studies that have explored the community's interest in visiting the Wonosari Village Hall. Additionally, quantitative data were obtained through interviews with village officials and several local residents. The village hall itself plays a crucial role in supporting various administrative activities, including agendas related to both sub-district and district-level governance. The findings indicate that each variable significantly influences the community's interest in visiting the village hall. Accessibility contributes to the ease with which residents can reach the village hall, while facilities and experiences are closely linked to the satisfaction levels following their visit. Those three plays a key role in determining the extent of the community's reliance on the village hall services, particularly in the context of technological advancements that allow for the use of social media and the internet. This aims to contribute to the fields of education, social sciences, and environmental studies, and serve as a reference for other researchers interested in further exploring the Wonosari Village Hall.

Titin Sumarni; Siti Murasih; M. Iqbal Romadhan; Ayu Suraya

Jurnal Bisnis, Ekonomi Syariah, dan Pajak 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research aims to analyze effective digital marketing strategies in increasing sales of bag products on e-commerce platforms. In the digital era, the use of technology and online platforms is the main key for business actors to reach a wider range of consumers. This study identified various digital marketing techniques such as search engine optimization (SEO), marketing via social media, paid advertising (PPC), content marketing, as well as the use of influencer marketing. Additionally, data-driven personalization strategies and consumer behavior analysis are also discussed to improve customer experience and sales conversion. The combination of an attractive content strategy, use of data analytics technology, and consistent interaction with consumers can have a positive impact on sales of bag products on e-commerce platforms. These findings provide guidance for business actors in designing more effective and targeted digital campaigns. This research is descriptive research with a qualitative approach with the research object being digital marketing strategies to increase bag sales in e-commerce. Data types are primary data and secondary data. Primary data is data collected directly by researchers or data practitioners in the field. Meanwhile secondary data is a type of data collected from previously existing data. Data sources will be taken from documents, interview results, and results from observations. By means of private chat/message between the researcher as interviewer and the informant.

Eko Mety Setyowati; Dwi wahyudi; Sri Nurhayanti; Indah Kumoro Wati; Ahmad Happy Nashrullah

International Journal of Management and Strategic Business Leadership 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Global phenomena highlight the increasing attention to entrepreneurship as a solution to reduce unemployment and promote sustainable economic growth (SDG 8: Decent Work and Economic Growth). On a local level, vocational high school (SMK) graduates in Indonesia face the challenge of low entrepreneurial intention, which has the potential to exacerbate youth unemployment rates. This study aims to explore entrepreneurship learning strategies and the contribution of teacher behavior in shaping the entrepreneurial intentions of SMK students through a Systematic Literature Review (SLR) approach. The novelty of this research lies in integrating two key elements—innovative learning strategies and teacher behavior as role models—which have been minimally discussed in previous literature. The urgency of this research stems from its contribution to SDG 4 (Quality Education), by strengthening entrepreneurship education as a foundation for developing a competitive workforce. The method employed in this study is a Systematic Literature Review (SLR), which involves collecting and analyzing relevant journal articles using VOSviewer software based on selected keywords. The findings indicate that project-based and collaborative learning approaches enable students to directly experience real-world business challenges, such as developing business ideas and working in teams to solve practical problems. Teacher behavior, serving as both facilitator and motivator, plays a crucial role in encouraging students to dream big, believe in their abilities, and view entrepreneurship as an attractive career path. The implications of this research provide practical insights for educators and policymakers in designing effective entrepreneurship curricula while supporting the SDG agenda, particularly in promoting quality education, decent work, and inclusive economic growth. This study contributes to the reinforcement of sustainable entrepreneurship education in Indonesia.

Eko Mety Setyowati; Dwi wahyudi; Sri Nurhayanti; Indah Kumoro Wati; Ahmad Happy Nashrullah

International Journal of Islamic and Economic Education 2024 International Forum of Researchers and Lecturers

Global phenomena highlight the increasing attention to entrepreneurship as a solution to reduce unemployment and promote sustainable economic growth (SDG 8: Decent Work and Economic Growth). On a local level, vocational high school (SMK) graduates in Indonesia face the challenge of low entrepreneurial intention, which has the potential to exacerbate youth unemployment rates. This study aims to explore entrepreneurship learning strategies and the contribution of teacher behavior in shaping the entrepreneurial intentions of SMK students through a Systematic Literature Review (SLR) approach. The novelty of this research lies in integrating two key elements—innovative learning strategies and teacher behavior as role models—which have been minimally discussed in previous literature. The urgency of this research stems from its contribution to SDG 4 (Quality Education), by strengthening entrepreneurship education as a foundation for developing a competitive workforce. The method employed in this study is a Systematic Literature Review (SLR), which involves collecting and analyzing relevant journal articles using VOSviewer software based on selected keywords. The findings indicate that project-based and collaborative learning approaches enable students to directly experience real-world business challenges, such as developing business ideas and working in teams to solve practical problems. Teacher behavior, serving as both facilitator and motivator, plays a crucial role in encouraging students to dream big, believe in their abilities, and view entrepreneurship as an attractive career path. The implications of this research provide practical insights for educators and policymakers in designing effective entrepreneurship curricula while supporting the SDG agenda, particularly in promoting quality education, decent work, and inclusive economic growth. This study contributes to the reinforcement of sustainable entrepreneurship education in Indonesia.

Charisma Dianti; Titin Masfingatin

Motivation to learn is certainly one of the important things in determining the success of learning. However, students often feel a loss of motivation to learn so that students experience a decrease in learning motivation which will affect student learning outcomes. Therefore, it is important for teachers to create strategies to increase students' learning motivation. Strategies that can be implemented by teachers include using interactive learning media and can increase students' active participation during learning. The aim of this research is to determine students' learning motivation after implementing science learning using diorama learning media. This research uses descriptive qualitative methodology, examining the process and influence of implementing diorama media on student learning motivation. The data collected for this research took the form of direct observation, student interviews and analysis of several documents used to collect data, which was then analyzed using descriptive analysis methods, the form of this research is Classroom Action Research (PTK). The results obtained from this research are that the application of the Diorama of the Nature of Light learning media in science and science learning in class V at SDN Karangrejo 2 succeeded in increasing student motivation in learning. Students who were previously passive and did not play much of a role in the learning process after implementing learning using the Nature of Light Diorama showed significant changes in their activity in learning.

Ervinatus Tri Wulansari; Roifatul Masrusoh; Muhammad Hasan Muzammil; Singgih Bektiarso

Jurnal Inovasi Pendidikan 2024 Lembaga Pengembangan Kinerja Dosen

Classroom management is one of the important skills that a teacher must have to understand, analyze, make decisions, and take action to create a dynamic and conducive classroom atmosphere. Learning model planning is one of the indicators to support the success of a learning goal by analyzing student needs. For students, physics is a complicated lesson, often they avoid or fear this lesson. The Problem Based Learning (PBL) model is the most appropriate model to apply because this learning approach by implementing an authentic problem (real experience with what students often encounter or find in life) to students. This research is based on the literature review method by collecting data from various journals and previous scientific sources. The process in this method includes searching for literature relevant to the topic. The results show that physics learning using the PBL method shows very significant results, the PBL method students are able to understand concepts in depth compared to conventional learning or lectures.

Raudatul Jannah; Jumadi Jumadi; Dwi Wahyu Candra Dewi

Perspektif: Jurnal Pendidikan dan Ilmu Bahasa 2024 STAI YPIQ BAUBAU, SULAWESI TENGGARA

This research analyzes the figurative meanings in the lyrics of "Penyangkalan" by For Revenge, an Indonesian rock band, which reflects the emotional experiences of individuals trapped in toxic relationships. Previous studies indicate that figurative language in music can enhance understanding of trauma and psychological defense mechanisms. Yet, there remains a gap in literature examining the relationship between song lyrics and emotional experiences. This study aims to identify and analyze the use of figurative language in "Penyangkalan" lyrics and how these elements convey emotional messages related to toxic relationships. Using a descriptive qualitative approach with text analysis, the study examines the song lyrics through theme identification, pattern recognition, and meaning analysis, validated through triangulation techniques. The findings reveal that the lyrics employ various language styles, including metaphors, personification, and repetition, to portray the complexity of emotions and trauma in toxic relationships, ultimately serving as a mirror for emotional experiences while providing insights into broader psychological impacts in a social context.    

Abbas, Yas; Hameed, Ali; mohammed , Ghufran

International Journal of Economics and Accounting 2024 International Forum of Researchers and Lecturers

The purpose of this research is to build a review study to analyse the situation of successful companies in the use of digital twinning to reduce waste and losses that occur in the lack of accurate investment of time and efforts made, and from this basis was presented a set of previous studies related to digital twinning in order to determine the findings of these studies and discuss them by identifying points of similarity and difference between these studies,  And then come up with an idea and a new mechanism to determine the behaviours that companies can pursue in order to apply digital twinning, and on this basis the research discussed the conceptual framework of digital twinning and then the mechanisms through which companies can use it in order to develop their ability to achieve strategic success and competitiveness, the research has come out with several results, foremost of which was that digital twinning works to build a digital model that parallels competing companies through data analysis, improving their efficiency, accelerating innovation, predicting trends, and Then improve the customer experience and achieve integration between the current systems and the systems pursued by other companies.

Harisma Juliani; Mislaini Mislaini; Aisyah Qurotul Sabila

Bhinneka: Jurnal Bintang Pendidikan dan Bahasa 2024 Universitas Palan

This study discusses the history and education system in Turkey, focusing on the developments and challenges faced. Turkey, as a country located in the Eurasian region, has a centralized education system and is managed according to the provisions set by Mustafa Kamal Ataturk. The purpose of this education system is to produce skilled, productive, and creative individuals in the era of reform. Some important points raised in this study include: Quality of Education, although there are many quality higher education institutions, the global ranking of the Turkish education system still needs to be improved. Improving the quality of teaching and curriculum development are key to facing this challenge. Educational Inequality, there is inequality in access to education, especially in rural areas. Although basic education is mandatory, there are still areas in Turkey that experience limited access to education, which creates a gap between urban and rural areas. Educational Reform, since 2012, the structure of education in Turkey has changed, where students must complete upper secondary education which is now mandatory. Previously, students completed basic education for eight years and secondary education for three years. Comparison with Indonesia, the education system in Turkey has similarities with Indonesia, especially in the use of a modern system in implementing the curriculum in universities. However, Turkey has greater academic autonomy in universities. Investment in Education, Turkey has invested in education through the "2023 Eğitim Vizyonu" program to improve the quality and accessibility of education. However, challenges such as educational inequality still need to be addressed. This study is expected to provide deeper insight into the education system in Turkey and the challenges faced, as well as comparisons with education systems in other countries, especially Indonesia.    

Indra Sulistiawati; Heriani Heriani

International Journal of Medicine and Health 2024 Lembaga Pengembangan Kinerja Dosen

Globally, women dying from pregnancy complications decreased by almost 50% from 1990-2013, but the number of deaths remains high where 99% of deaths occur due to complications. Deaths caused by pregnancy complications cannot be avoided, but can be prevented through Antenatal Care (ANC) services as explained by previous studies that ANC services can reduce MMR by up to 20%. This study aims to determine the relationship between the 10T ANC Service Components and Pregnancy Complications. Quantitative research design with a cross-sectional approach. The population in this study were all Women of Childbearing Age (WUS) who gave birth to their last child in the last 5 years. Sample selection was determined based on the ratio using stratification and total sampling of 14,437. Bivariate analysis using the Chi-Square test and multivariate analysis using logistic regression. The results of the analysis showed that there were 2,539 (17.5%) women who experienced complications. Bivariate analysis showed a significant relationship between the components of ANC 10T services, education, wealth index, and residence with pregnancy complications, p- value <0.05, while parity showed no significant relationship with complications p = 0.378 . The results of multivariate analysis showed that women who did not receive the 10T service components according to standards had a 1,438 times higher risk of experiencing pregnancy complications after being controlled with the variables of parity, education, wealth index, and residence. This study provides important information for the next step in developing an ANC service strategy, namely providing services based on SOPs, improving skills and providing education to mothers and families about the importance of ANC services, in addition to policy making and increasing cooperation between stakeholders need to be done to optimize quality ANC services.  

Mario Andreas Ginting; Rusdiono Rusdiono; Moudy Fitria Respati; Syafrizal Helmi Situmorang; Beby Karina Fawzeea Sembiring

International Journal of Management Science and Business 2024 International Forum of Researchers and Lecturers

The purpose of the research is to find out Brand Experience in analyzing Consumer Satisfaction for the purchase of Virtual Items in the Mobile Legend game. The method in writing this article, literature review plays an important role in formulating research ideas, understanding previous findings related to the topic raised, and identifying gaps in existing knowledge. Systematic literature reviews (SLRs) were conducted in two well-known databases, Science Direct and Scopus. After applying the inclusion and exclusion criteria, 1,498 out of 2,038 articles were considered relevant. Afterwards, these papers were carefully examined to produce an in-depth analysis of the subject. In the end, 12 papers were selected for in-depth examination in this study. Based on data from SLR articles written between 2021 and 2024. The research methodology used in this paper includes descriptive analysis and bibliographic analysis. The results of the article are known that Brand experience plays a very important role in increasing consumer satisfaction in purchasing Mobile Legends virtual game items. By creating a positive and consistent experience, developers can build strong relationships with players and encourage them to become loyal customers.    

Windy Audia; Rahmawati Rahmawati; Oman Farhurohman

SOSIAL: Jurnal Ilmiah Pendidikan IPS 2024 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This research aims to determine the effectiveness of contextual learning approaches in subjects. Social Sciences (IPS) in Elementary Schools/Madrasah Ibtidaiyah based on literature review. The contextual learning approach is considered relevant because it allows students to connect lesson material with everyday life experiences, thereby improving students' understanding and critical thinking skills. The method used in this research is a literature study, where researchers collect and analyze various literature sources related to contextual learning and its application in social studies learning. These sources include books, scientific journals, and previous research that supports contextual learning theory and practice. The results of the literature review show that a contextual learning approach can increase student engagement, understanding of the material, as well as critical and analytical thinking skills. The contextual learning approach, based on evidence from the reviewed literature, is effective in improving learning outcomes and student involvement in social studies learning in SD/MI. Thus, this approach can be one of the recommended learning strategies to improve the quality of education in elementary schools.

Yamisah, Inka Afri; Inka Afri Yamisah; Amalia Nur Chasanah

EBISNIS : JURNAL ILMIAH EKONOMI DAN BISNIS 2024 LPPM Universitas Sains dan Teknologi Komputer

Purchasing decisions are consumers' actions in purchasing a product after previously considering and analyzing the information they know about the product based on real experience when seeing it. The purpose of this study is to determine the influence of product quality, brand image and price on iPhone purchasing decisions. The data collection technique in this research was by distributing questionnaires as a sample to a total of 100 respondents. Sampling used a non-probability sampling technique with a purposive sampling method. Based on the results of the t test, the significance level for product quality is 0.000, which is smaller than 0.05. This shows that product quality has a significant influence on purchasing decisions. Brand image has a significance level of 0.00, which is smaller than 0.05, so brand image has a significant influence. Meanwhile, price has a significant level value of 0.000, which is smaller than 0.05, indicating that price has a significant influence on purchasing decisions.