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The disparity in the quality of rehabilitation services across regional work units presents a significant challenge to effective public management. This study aims to bridge the gap between problem diagnosis and policy prediction by proposing a hybrid, data-driven approach. We integrate K-Means Clustering to map the current state of service quality and Stochastic Simulation to predict the impact of strategic interventions. Using the 2024 Public Satisfaction Index (IKM) dataset from the National Narcotics Agency (BNN), the K-Means algorithm initially identified 26 work units (15.7%) in the "Red Zone" (critical performance), highlighting urgent areas for improvement. Next, a stochastic simulation modeling a "Directed Priority Intervention" scenario was run. The results predicted a significant structural shift in the distribution of service quality, characterized by an 80.8% decrease in critical units (down to 5 units) and a 71.8% increase in excellent performing units (up to 67 units). These findings validate that the integration of clustering and simulation provides a comprehensive framework for evidence-based decision-making, enabling policymakers to optimize resource allocation and efficiently accelerate national service standardization.

This study aims to optimize Indonesian language development, especially in correcting language errors in seventh-grade students through French fries as an interactive learning tool. This classroom action research was conducted in one cycle on 30 students of grade VII-E of SMP Negeri 12 Tasikmalaya in the 2025/2026 academic year. A qualitative approach with data collection techniques in the form of observation, sentence correction tests, interviews, and documentation was used in this study. The results showed that the use of French fries media with incorrect sentences in it can improve students' ability to identify and correct errors in spelling, grammar, and word choice. The percentage of completeness of sentence correction skills increased from 33.33% (pre-action) to 86.67% after the implementation of the action. This media can also increase student motivation and involvement in learning. It can be concluded that this French fries media is effective to be used as an aid in Indonesian language development that is fun and highly contextual.  

Corporate Social Responsibility (CSR) programs represent a form of social and environmental accountability implemented by companies as a contribution to sustainable development. In the context of PT PLN Indonesia Power UBP Barru, CSR implementation is realized through community-based economic empowerment initiatives focusing on Micro, Small, and Medium Enterprises (MSMEs), particularly the Cahaya Bulam Bakery MSME. This study aims to assess the level of community satisfaction with the quality of CSR program implementation using the Community Satisfaction Index (IKM) approach as stipulated in the Regulation of the Minister for Administrative and Bureaucratic Reform (Permenpan RB) No. 14 of 2017. The research employed a quantitative approach with a survey method involving all program beneficiaries. Data were collected using a questionnaire with a four-point Likert scale covering 20 assessment indicators, including program relevance, community participation, communication, innovation, and sustainability. The findings reveal that the CSR program of Cahaya Bulam Bakery achieved an IKM score categorized as “Excellent,” with a conversion value of 94.13. This indicates that the program has been effectively implemented in enhancing beneficiary capacity, generating economic impact, and strengthening synergy between the company and the local community. Nevertheless, there remains room for improvement, particularly in ensuring fairness and enhancing the program’s relevance to community needs.

This study aims to measure the level of community satisfaction with the Corporate Social and Environmental Responsibility (TJSL) program of PLN IP UBP Jeranjang entitled “SENTRAL: National People’s Weaving Economy Center of Lombok.” The research employs an exploratory survey method using a Likert scale questionnaire (1–4), referring to the Permen PAN RB No. 14 of 2017 concerning Guidelines for Community Satisfaction Surveys on Public Service Delivery. The exploratory survey was chosen to capture respondents’ perspectives on aspects of program planning, human resources/officers/facilitators, implementation, and evaluation. The result of the Community Satisfaction Index (IKM) for the SENTRAL program was 3.22, or a converted IKM value of 80.38, categorized as grade B (Good). The highest scores, in order, were achieved in planning (3.40), evaluation (3.30), implementation (3.10), and human resources (3.06). These findings provide recommendations for PLN IP UBP Jeranjang to further improve the quality of its TJSL program to better meet community expectations. This research is also expected to offer insights for future studies on community satisfaction with TJSL programs.

Community Service (KKN) is a means of implementing the Tri Dharma of Higher Education (Tri Dharma) in the aspect of community service. This article describes the implementation of KKN Group 17 of Universitas PGRI Sumenep in 2025, located in Poreh Village, Lenteng District, Sumenep Regency. The program lasted one month (July 23–August 23, 2025) and employed a participatory approach. The program included six main programs (village logo creation, MSME product digitalization, August 17th competition, parenting outreach, ecobricks, coloring competition) and four supporting programs (community service, healthy exercise, cheerful Quranic study group, and study mentoring). The implementation method consisted of initial observation, village deliberation-based planning, program implementation with active community involvement, and joint evaluation. Results indicated increased environmental awareness, the formation of a village visual identity, the development of MSME digital literacy, increased community participation, and increased motivation for learning among children. Issues that emerged included low community participation, limited facilities, and program sustainability. Solutions are sought through cultural approaches, program adaptations, and the formation of community mobilization groups. This article emphasizes that KKN plays a strategic role in community empowerment when implemented contextually, adaptively, and sustainably.

This study explores the alignment between science learning practices and children’s cognitive development stages based on Jean Piaget’s theory. Ten academic publications were systematically reviewed to examine how Piaget’s framework can be applied in science education. The findings highlight that integrating cognitive development theory is highly relevant for improving the quality of teaching and learning in schools. At the concrete operational stage (approximately 7–11 years), children learn best through direct experiences, manipulation of real objects, contextual media, and experiments that connect concepts with daily life. These methods help foster curiosity and reinforce conceptual understanding. As learners progress to the formal operational stage (around 11 years and above), they begin to think abstractly, reason logically, and analyze critically. At this level, student-centered approaches, inquiry-based methods, and constructivist learning become more effective in enhancing problem-solving, creativity, and higher-order thinking skills. The review also indicates that adapting instruction to developmental stages supports more meaningful and sustainable learning outcomes. In the Indonesian educational context, this approach can address challenges such as limited classroom facilities, diverse student learning styles, and a curriculum that is often overloaded. By applying Piaget’s insights, teachers can design learning strategies that bridge abstract concepts with concrete understanding, thus increasing student motivation and engagement. In conclusion, aligning science education with Piaget’s cognitive stages is an effective way to improve student performance and ensure long-term academic growth. The study provides valuable input for teachers, researchers, and policymakers in developing innovative, student-centered science and mathematics education.

The Unnoni Weaving Center is a community-led, small and medium-sized enterprise (SME) development center for traditional weaving. Despite its significant potential, many entrepreneurs in this center face challenges in determining appropriate product prices. They typically rely solely on intuition or follow market prices without considering all production cost components, resulting in very small profit margins and even the risk of incurring losses. In response to these challenges, this community service program was designed to improve the ability of SMEs to determine more rational, measurable, and profitable selling prices through comprehensive and applicable training in production cost calculations. The methods employed included outreach, workshops, intensive mentoring, and hands-on simulations on pricing based on real costs and reasonable margins. The program was conducted in two sessions at the Unnoni Weaving Center Hall, involving 25 local weaving entrepreneurs. The results showed significant improvement, with participants' understanding of identifying production cost components increasing by 76%, while approximately 80% successfully conducted simulations for determining selling prices, taking into account raw materials, labor, overhead costs, and profit margins. The tangible impact of this activity is seen in increased business literacy, more systematic calculation skills, and the confidence of SMEs in determining prices and negotiating with consumers and business partners. Furthermore, this activity is expected to be a starting point for the implementation of a simple financial recording system, increased operational efficiency, and the development of a branding strategy for Unnoni woven products so they can compete more professionally, sustainably, and with high competitiveness in both local and global markets.

This study aims to evaluate the effect of a time management training program on students, especially members of the Student Family Association (IKM) of STIKES Panti Waluya Malang. Using a quasi-experimental method with pre-test and post-test, this study collected data through focus-group-discussion and documentation. The training program designed based on the Training Need Assessment (TNA) results included lectures, discussions, case studies, roleplay, and ice-breaking. The results showed that the training was effective in improving participants' time management skills, with an increase in post-test scores between 10-35%, although there were barriers to participation due to busy schedules. The training helped students manage time between academic and organizational activities, which contributed to improved academic performance.

This study aims to evaluate community satisfaction with the CSR Program of PT Pertamina Patra Niaga Fuel Terminal Samarinda focused on talent and interest development for children of the Butonese community in Sidodadi Urban Village. A quantitative approach was applied using the Community Satisfaction Index (IKM) survey instrument based on Ministerial Regulation PANRB No. 14 of 2017, supported by Importance Performance Analysis (IPA). Results indicate an IKM score of 84.18, which falls under the “very good” category. However, several priority attributes, such as scheduling accuracy and supporting infrastructure, require improvement. Recommendations include service quality enhancement, community engagement, and sustainability-based planning.

This study aims to evaluate the performance of administrative services in Mojoroto District, Kediri City based on the 2024 Public Satisfaction Index (IKM) Survey. Based on the survey results, all performance indicators showed very good results, with an aggregate IKM score reaching 93.12. The assessment of service quality includes employee competence, infrastructure, and service innovations such as online systems and mobile services. In addition, the timeliness of administrative processing, service effectiveness, and employee independence and work commitment were also recorded as optimal. The public gave a positive assessment of administrative services, exceeding their expectations according to the Expectancy Disconfirmation Theory (Oliver, 1980). However, there are obstacles such as disruptions to the information system, fluctuations in requests, and lack of document readiness from the public. This study contributes to improving the quality of public services, with recommendations for strengthening the IT system, managing fluctuations in requests, and increasing public awareness of the required documents. These findings are expected to be a model for effective and responsive public administration services for other sub-districts in Kediri City.

Penelitian ini bertujuan untuk melakukan evaluasi penerapan komponen teknologi khususnya pada industri kecil menengah atau dikenal dengan istilah IKM Cokro Tela Cake, dengan memenuhi Standar Nasional (SNI) 01-4309-1996 untuk produk kue lapis. Model pengukuran yang digunakan adalah tingkat kesiapan teknologi dan modifikasi House of Quality (QFD) yang digunakan untuk mengidentifikasi kontribusi komponen technoware (fasilitas teknologi) dan humanware (kemampuan manusia), sehingga proses produksi berjalan lebih spesifik. Penelitian ini turut mengacu pada persyarakatan kualitas SNI. Adapun, hasil penelitian menunjukan adanya gap pada proses pembuatan khususnya bahan baku, serta tahap finishing. Analisis turut menunjukan bahwa perusahaan banyak memenuhi standar, namun faktanya area memerlukan peningkatan, khususnya pada pemanfaatan teknologi dan pelatihan kerja. Penelitian ini diharapkan dapat berkontribusi pada IKM untuk bisa meningkatkan kualitas teknologi yang jauh lebih baik dalam pengelolaan produk, dan meningkatkan sumber daya manusia yang optimal.

Immigration services are a crucial part of public administration, playing a significant role in population mobility and immigration permit management. Evaluating public satisfaction with immigration services is essential to ensure optimal service quality. This study aims to analyze the level of public satisfaction and the key factors contributing to satisfaction with services at the Class I Special Immigration Office TPI Surabaya. A quantitative approach with a survey method was used to collect data from 1937 respondents who had received immigration services. Data analysis was conducted using the Public Satisfaction Index (IKM) technique and factor analysis with IBM SPSS 26 to identify dominant variables. The results indicate that immigration services received a high IKM score, though certain indicators require improvement, such as procedural clarity, processing time efficiency, and infrastructure. Factor analysis reveals that information availability, service fees, and officer responsiveness are the primary factors influencing public satisfaction. Based on these findings, enhancing service transparency, digitizing administrative processes, and optimizing the complaint management system are recommended strategies. The implementation of data-driven service improvements is expected to enhance immigration service quality and strengthen public trust in immigration institutions.

The yellow book is a source of Islamic knowledge that is very important in Islamic religious education, such as in the fields of interpretation, hadith, fiqh, and tasawuf. In the world of Islamic education, Islamic boarding schools are one of the formal education that uses the book as the main reference in finding the material taught. This study aims to find out how students of the Islamic Religious Education (PAI) Masters program at FITK UIN North Sumatra interact with the yellow book. The problems studied are regarding students' understanding of classical sentences, the teaching methods used, and the challenges they face in mastering the yellow book. This study uses qualitative methods, and its analysis techniques are interviews, observations and documentation. The results of the study are a description of the role of the yellow book in Islamic higher education and its contribution to the development of more effective teaching methods. Therefore, it is highly recommended for us to know and understand the contents and meaning of the yellow book, as well as to know the role of the yellow book in the world of education.  

This research aims 1). To find out the role of the driving teacher as the principal in implementing the independent curriculum in the SMA / SMK level education unit in the Selayar Islands Regency 2). To find out the principal's leadership of the driving teacher in implementing the independent curriculum at the SMA / SMK level education unit in the Selayar Islands Regency 3). To find out the challenges of the driving teacher with his leadership competence in implementing the independent curriculum in the SMA / SMK level education unit in the Selayar Islands district. This research is a qualitative study using a phenomenological approach. The research was conducted on SMA/SMK principals who came from motivating teachers in Selayar Islands Regency consisting of SMAN 5 Selayar, SMAN 6 Selayar, SMKN 7 Selayar. SMKN 8 Selayar and the informants were the principals. The data collection techniques are observation, interviews and questionnaires, documentation, and data validity. Data analysis techniques with data collection, data reduction, data presentation and verification.   The results showed that 1). The driving teacher as a school principal has several roles, namely as a manager, motivator, innovator, collaborator and leader in implementing the Merdeka Curriculum 2). The Principal's leadership of the driving teacher in implementing the Merdeka Curriculum at SMA / SMK is a leader who is able to drive learning, and ensure the implementation of IKM runs well 3). The challenges of the driving teacher in his leadership competence in implementing the independent curriculum are the lack of understanding of fellow teachers about IKM, the difficulty of fellow teachers making changes, and the understanding that the driving teacher has perfect abilities compared to other teachers.

This study explores the essential role of lobbying and negotiation strategies across various sectors such as politics, social affairs, business, and non-profit organizations. Using a qualitative approach and case studies, the research highlights how these communication strategies influence decisions, build relationships, and resolve conflicts. The findings indicate that lobbying and negotiation skills are crucial for groups to achieve their goals, particularly in today’s digital era. Social media also emerges as a new platform for such practices, though it brings challenges to face-to-face interaction quality. Therefore, a deep understanding and ethical application of lobbying and negotiation are vital for creating effective and constructive communication.

Roads are the main infrastructure that supports human life. When the infrastructure in the form of roads is good, then all community activities, from the economy, transportation, to equitable development can also be realized well. Sepinggan, South Balikpapan District, Balikpapan City is one of the cities in East Kalimantan whose road infrastructure is quite adequate. However, there is a road that does not have maximum lighting at night. Apart from poor visibility and increasing the risk of accidents, it also risks attracting crime. Therefore, members of the Balikpapan University KKN 2024 made street lighting at Posyandu Kusuma RT 58. The street lighting was made with solar power. Solar powered street lighting was chosen to maximize power efficiency. The methods used in these activities are identification, implementation, and achievements or outputs of activities. The people of RT 58 really appreciate the making of solar panel lights carried out by the 2024 Balikpapan University KKN team. The community's activities at night when passing through roads that already have cell panel lights become more optimal and productive.

Sentra IKM Kreatif Semanggi Harmoni is a facility of the Surakarta City Cooperative and Industrial Service dedicated to supporting the growth and development of small and medium industries (IKM) in Surakarta City. This center already provides adequate facilities for the general public, but due to a lack of information dissemination, this center is not well known by the community, especially in Surakarta City. Through mixed methods research applying a linear strategy, this study combines quantitative and qualitative approaches to design an effective e-booklet as an information medium. Qualitative data was obtained through interviews with the Center's managers, IKM members, and design experts. The research results show that the designed e-booklet is able to present comprehensive information about the Sentra IKM Kreatif Semanggi Harmoni, starting from the Center's profile, facilities, to the profiles of IKM members and their superior products. The attractive e-booklet design also successfully attracted the interest of the target audience. Thus, this e-booklet is expected to be an effective information medium to increase the visibility of the Sentra IKM Kreatif Semanggi Harmoni in the eyes of the public, especially in Surakarta City.

Public service is a fundamental aspect of government to fulfil the needs of the community in a fair, efficient, and quality manner. This study aims to evaluate the performance of public services in Kelurahan Ngronggo, Kediri City, based on relevant service indicators. The research used a descriptive qualitative approach with primary data from interviews and observations, and secondary data from official reports. The results showed that the quality of service in 2023 was in the good category with an IKM value of 86.54, but decreased compared to 2022 which reached 91.31 (very good). This decline was caused by limited technological infrastructure, lack of employee training, uneven distribution of tasks, and complicated administrative procedures. To address these issues, the recommended strategic measures include technological updates, regular training, digitisation of the service system, increased cooperation between employees, and simplification of administrative procedures. With the implementation of these strategies, it is expected that the quality of public services in Kelurahan Ngronggo can improve, fulfil community expectations, and build public trust in the government.

This research aims to explore more deeply the phenomenon of slang use among UINSU Public Health students and its impact on social dynamics and the development of their identity. Through a qualitative approach involving in-depth interviews and participant observation, this research seeks to understand how slang plays a role in forming social bonds, creating a sense of belonging to a group, and influencing the way students interact with each other. Preliminary findings show that slang not only functions as a communication tool, but also as a symbol of identity and a means of expressing oneself. However, on the other hand, the use of slang that is too intense can blur the boundaries between formality and informality, thus potentially hampering the learning process and effective academic communication. Therefore, this research highlights the importance of balancing the use of slang with good and correct language rules, so that students can communicate effectively in various contexts without sacrificing their group identity.