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Rifiyanti, Hafizah; Filda Angellia; Astried Silvanie; Syamsu Hidayat; Dwi Sidik Permana

Karya Nyata : Jurnal Pengabdian kepada Masyarakat 2024 Lembaga Pengembangan Kinerja Dosen

The workshop "Digital Interpersonal Skills: Technology Meets Empathy," held in the Jagakarsa area, demonstrated success in enhancing participants' digital interpersonal communication abilities. The practical approach employed, along with the relevance of the material to participants' daily needs, facilitated their understanding and application of the skills taught. Additionally, the use of technology, such as social media for promotion and registration, effectively reached the intended audience, namely high school students active on digital platforms. However, challenges remain, particularly in maintaining participants' focus during simulation sessions. This issue is likely linked to the multitasking habits commonly observed among Generation Z. These findings highlight the need for greater emphasis on the importance of concentration in communication, both online and face-to-face.

Maslahatul Ummah; Pregnandia Ladina

Jurnal Pengabdian Masyarakat Sains dan Teknologi 2024 Fakultas Teknik Universitas Cenderawasih

I nternship is an essential part of the educational process that provides students with the opportunity to gain practical experience in the workplace. This study aims to evaluate the experience gained during the internship at PT. Pegadaian (Persero) UCP Kapasan, which took place from July 8 to November 8, 2024. During the internship period, participants gained insight into the management of Pegadaian’s products, organizational skills, teamwork, as well as communication and customer service. Additionally, the interns gained experience in marketing products and processing customer data. This internship experience helped participants develop interpersonal skills, accuracy, and work discipline. The results of this internship activity provide valuable insights for improving internship programs in the future.

Indri Febrianti; Malika Ayumi; Azhari Panjaitan; Afwan Syahril Manurung

RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan 2024 Asosiasi Ilmuwan Pendidikan, Sosial, dan Humaniora Indonesia

Interpersonal communication plays a crucial role in building trust, collective identity, and a positive organizational culture. In organizations, trust serves as the primary foundation for creating a productive work environment, while collective identity and organizational culture shape internal direction and stability. This study aims to analyze the role of interpersonal communication in supporting these three elements. The research adopts a literature review method by examining various sources, including books, scholarly journals, and other relevant documents. The findings reveal that open, transparent, and effective interpersonal communication strengthens mutual trust, facilitates the formation of collective identity through social interactions, and fosters a harmonious organizational culture. Furthermore, interpersonal communication proves to be key in resolving conflicts constructively. This study highlights the importance of effective communication strategies to enhance interpersonal relationships within organizations and achieve shared goals.  

Tiara Rua Moulina; Hesa Agus Pratiwi; Azizatun Nafsyiah; April Laksana

Kajian Administrasi Publik dan ilmu Komunikasi 2024 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This study aims to determine the role of communication patterns in student human relations on the emergence and dynamics of toxic relationships. Communication patterns, both verbal and nonverbal, are important elements in interactions between individuals that affect the quality of interpersonal relationships. In the context of university students, communication patterns are often influenced by the level of emotional maturity, cultural background, and social environment. Unhealthy communication patterns, such as domination, manipulation, or a tendency to avoid conflict, can be the main trigger of toxic relationships. Conversely, healthy communication with openness, empathy, and respect can prevent toxic relationships and improve problematic relationship dynamics. This research uses a type of qualitative research using the literature study method sourced from books, journals regarding the research discussed by examining the Role of Communication Patterns in Student Human Relations Against Toxic Relationship. Communication patterns have a significant role in shaping the dynamics of student relationships, including toxic relationships. Healthy communication patterns, including openness, empathy, and respect can prevent toxic relationships, while unhealthy communication patterns such as domination, manipulation, or closure, are often the main triggers. Students who lack interpersonal communication skills are vulnerable to getting trapped in toxic relationships, which can have a negative impact on their mental health and academic performance. Increased self-awareness, use of assertive communication, boundary setting, and external support are key steps to prevent or overcome toxic relationships. With positive communication patterns, students can build healthy relationships, support personal development, and create a harmonious social environment.

April Laksana; Hani Nur Rizka; Defika Lailatul Nur Khasanah; Muawanah Aliyah

Kajian Administrasi Publik dan ilmu Komunikasi 2024 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This study aims to analyze the role of interpersonal communication in conflict resolution between employees in corporate organizations. The results of the study indicate that conflict is often caused by unclear instructions, misunderstandings in conveying messages, and emotional factors such as frustration and personal tension. However, effective interpersonal communication, such as active listening, expressing feelings without blaming, and an open attitude, have been shown to help resolve conflicts constructively. In addition, organizational culture plays an important role in influencing conflict resolution styles. In organizations with an open and collaborative communication culture, approaches such as negotiation and compromise are more often applied, resulting in mutually beneficial solutions. In contrast, more hierarchical organizations tend to avoid conflict or use coercion, which often results in dissatisfaction. This study emphasizes the importance of developing interpersonal communication skills and an organizational culture that supports openness to create a harmonious and productive work environment.

Olivia Putri Andini; Sefia Darmayanti; Indah Fitria Sari; April Laksana

Konsensus : Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi 2024 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This study highlights the importance of implementing human relations principles in creating a harmonious and productive work environment. Open communication, empathy, and constructive conflict management were found to be key factors in building positive work relationships between employees and managers. Employees who feel valued and listened to tend to be more engaged in their work, increasing motivation and morale, which ultimately impacts the performance of the team and the organization as a whole. In addition, effective conflict management can strengthen interpersonal relationships and create a work atmosphere that is more conducive to collaboration and innovation. This study also shows that poorly managed conflict can damage work relationships and reduce productivity. In such situations, a tense work environment can lower employee morale, increase turnover rates, and hinder the achievement of organizational goals. Therefore, organizations need to actively develop strategies that support clear and effective communication, as well as pay attention to employee emotional well-being. Building an inclusive work culture and providing constructive conflict resolution mechanisms are essential to maintaining the stability and sustainability of productivity in the long term.

Keysha Nazwa Aulia; Priskania Widya Kusuma; Nuril Ulia Salsa; April Laksana; Ayu Lestari +1 more

Harmoni: Jurnal Ilmu Komunikasi dan Sosial 2024 International Forum of Researchers and Lecturers

This study aims to analyze the role of human relations in developing effective communication in the workplace. Effective communication is one of the most important factors in an organization's success, which depends not only on technical skills, but also on the quality of interpersonal relationships between team members and managers. Healthy human relations, which involve respectful interactions, building trust, and open communication, can support the achievement of organizational goals by creating a more productive and harmonious environment. This research method uses a qualitative approach with literature analysis and literature review techniques to identify relevant theories and previous research results regarding the relationship between individuals in the workplace and their impact on organizational communication. Data sources are taken from various scientific articles, books, and journals that discuss topics about organizational communication, human relations, and work psychology. The results of this study show that positive interpersonal relationships in the workplace play a crucial role in creating effective communication. Employees who feel valued and supported by their colleagues and employers tend to be more open to communicating information, providing constructive feedback, and collaborating efficiently. Conversely, interpersonal tension or poor communication can lead to miscommunication, conflict, and decreased productivity. The research also highlights the importance of communication training and interpersonal relationship management as part of organizational development to create a better work environment and support long-term success.

Alfira Isya Nabila; Thereza Angie Griffin; Rita Hartati

Concept: Journal of Social Humanities and Education 2024 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

In the digital era, food literacy—an essential competency for making informed dietary choices—has gained significance in enhancing not only individual health but also communication skills. This study investigates the role of the Google Fit application in improving food literacy and its subsequent impact on positive communication among university students. Utilizing a qualitative case study approach, we explored how the use of Google Fit influenced the understanding of food literacy and fostered supportive, constructive interactions among 20 English Literature students at UNIMED. Findings reveal that Google Fit’s features, such as calorie tracking and activity monitoring, significantly enhance students' awareness of nutrition and healthy eating behaviors. Furthermore, improved food literacy encouraged participants to engage in data-driven, empathetic dialogues, thus fostering positive communication. The results highlight the potential of mobile applications to serve as effective educational tools, not only for promoting health literacy but also for cultivating essential interpersonal skills. These findings underscore the importance of integrating digital tools into academic practices to bridge the gap between personal health education and broader social competencies.

Rafi Ardani; Fadli Muhammad Athalarik; Nasaruddin Siregar; Syahrul Hidayanto

International Journal of Communication, Tourism, and Social Economic Trends 2024 Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Football is far more than a game; it is a cultural language that brings people together across nations and generations. In Indonesia, this passion for football extends beyond domestic leagues, where local supporters also form strong communities around international clubs. One of these is the Chelsea Indonesia Supporters Club (CISC) Bekasi Region, a collective of Chelsea FC fans who not only share admiration for the team but also nurture social bonds and a sense of belonging within their community. This paper offers a conceptual exploration of how cohesiveness among members of CISC Bekasi contributes to the creation of a positive community image. Building on ideas from scholars such as Mulyana (2016), Collins and Raven (in Arifuddin, 2016), and Muniz and O’Guinn (in Ratnawati & Lestari, 2018), the discussion focuses on the role of group communication in fostering solidarity and collective identity. Within the group, communication is not limited to exchanging information but also functions as a medium for emotional support, shared values, and moral responsibility. The argument put forward is that effective communication and social cohesion can transform a fan club into a respected social group that embodies unity and positive representation. The experience of CISC Bekasi illustrates how sports enthusiasm, when supported by strong interpersonal ties, can encourage inclusive participation and strengthen the public image of football supporter communities in Indonesia.

Agung Prianto

AL-MUSTAQBAL: Jurnal Agama Islam 2024 STIKes Ibnu Sina Ajibarang

The Prophet Muhammad’s da’wah was not limited to religious preaching but also included a diplomatic dimension through the use of effective communication strategies. One of the pivotal moments was the Aqabah Pledge, where the Prophet reached an agreement with the Aus and Khazraj tribes of Medina. This study aims to analyze the communication of the Prophet’s da’wah during this event through the perspective of Social Penetration Theory. The research employs a qualitative method with a historical literature study approach, drawing on both primary and secondary sources to examine the stages of social penetration: orientation alignment, affective exploration exchange, affective commitment exchange, and stable exchange. The findings reveal that the Prophet’s communication effectively fostered a profound bond of trust, leading the Medinan tribes to pledge full protection and commitment to the struggle of Islamic da’wah. The exploration of communication between both parties gradually developed into mutual openness, with each side recognizing the strengths and weaknesses of the other. This process fostered deeper understanding and progressed to affective exchange, where trust, care, and commitment became mutual values. The sincerity of this bond was demonstrated by the Ansar companions, who welcomed the Muhajirin by providing shelter, food, clothing, and even offering marriage opportunities. Ultimately, this culminated in the second Aqabah Pledge, which reflected the seriousness of the Aus and Khazraj in supporting the Prophet’s mission. The study underscores the significance of interpersonal communication based on openness, trust, and commitment as a foundation for building social solidarity and as a model for cross-cultural da’wah communication in broader social contexts

Jihan Nurhamidah; Arladia Hafsya; Oman Farhurohman

Jurnal Hukum, Pendidikan dan Sosial Humaniora 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

The 21st century presents significant challenges in education, including the need for critical thinking, creativity, communication and collaboration (4C) skills. This article explores the importance of 4C skills development in Social Science learning to prepare students for the era of globalization and the industrial revolution 4.0. Through a systematic literature review of national and international scientific articles, this research identifies the relevance of 4C skills in improving analytical ability, team collaboration, innovation, and interpersonal communication. The results show that the integration of 4C skills in social studies learning can foster social intelligence, empathy and multicultural awareness. With a holistic approach, social studies education can be an effective tool in preparing students to compete globally amid the complexity of the modern world.  

Aliya Asri Febrilia; Hamida Syari Harahap

International Journal of Communication, Tourism, and Social Economic Trends 2024 Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

The institution of marriage in Indonesia has long been considered a social and moral milestone. However, in the digital era, shifting gender roles and the rise of social media have significantly transformed how young women perceive marriage. This study aims to explore the perceptions of early adult women (aged 18–25) toward the #MarriageIsScary narrative on TikTok, focusing on content from the account @bobahagia19. The research employs a qualitative descriptive approach using interviews, observations, and content analysis of selected TikTok videos. The findings reveal that the #MarriageIsScary trend represents a collective expression of emotional anxiety, self-awareness, and social critique of traditional marriage norms. Participants perceived marriage as an uncertain institution, often associated with emotional instability, betrayal, and loss of autonomy. Yet, the same discourse also fostered empowerment and solidarity among women, forming what scholars describe as digital sisterhood. The discussion integrates sociological and media theories (Giddens, 1992; Papacharissi, 2015; Banet-Weiser, 2018) to illustrate how digital narratives both reflect and reshape cultural meanings of marriage in contemporary Indonesia. Overall, the study concludes that TikTok functions as a participatory space where young women redefine marital expectations through shared emotions, storytelling, and online community engagement.

Dayuk Feqomara Dewi; Nayyifatul Fitriah; Kurnia Sari; Zenol Rosul; Mu’alimin Mu’alimin

Al-Tarbiyah: Jurnal Ilmu Pendidikan Islam 2024 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Conflict management strategies are key to creating harmonious collaboration and improving organizational performance in both educational and general organizational contexts. Poorly managed conflicts can hinder productivity and create tension, but with the right strategies, conflicts can be transformed into opportunities for innovation and process improvement. This study uses a literature review method to analyze various conflict management strategies, such as open communication, mediation, and routine evaluation, which are effective in resolving conflicts and fostering synergy among organizational members. The findings show that implementing these strategies can enhance cooperation, improve interpersonal relationships, and support the achievement of organizational goals optimally.

Bintang Ramadhan; Maya Meliasari; Muadz Alfayeed; Vina Lestari; April Laksana

Harmoni: Jurnal Ilmu Komunikasi dan Sosial 2024 International Forum of Researchers and Lecturers

Humans as social creatures can live by having relationships with other people. Every relationship requires interaction or communication to be able to maintain and maintain the relationship. Especially in matters of love, which requires clarity in every situation so that there is no conflict or misunderstanding. The key to overcoming all problems is to maintain good communication with your partner. Not limited by distance and time, communication must continue. Through interaction on digital media it can make it easier for today's teenagers to communicate, especially for couples.

Muhamad Syarif Hidayatullah; Rini Rusnawati; Gita Belaroza; Bunga Astri Cahya Nabiyina; April Laksana

SABER : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi 2024 STIKes Ibnu Sina Ajibarang

Generasi Z, a younger generation in the digital era, uses active social media for effective communication. They use emojis and group chats, but are less formal in formal communication and more informal. Digital communication has both positive and negative effects on their social interactions. Education on media literacy and information literacy is crucial for Genrasi Z to improve critical thinking and interpersonal communication skills.

Anisa Nurbaiti; Utari Mutiara Ayu; Setya Prihatining Tyas; Bernika Meilani Ifada; April Laksana

Konsensus : Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi 2024 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Human relations are a fundamental aspect of human social life, including in the student sphere. This research explores the role of human relations in creating a harmonious friendship environment on campus. Using Human Relations theory, this study highlights the importance of interpersonal communication, empathy, and conflict management in improving the quality of students' social interactions. A qualitative approach through participatory observation and literature review was used to deeply understand the phenomenon. The results showed that positive relationships between students can increase security, happiness, and productivity, as well as promote intellectual and emotional development. Conversely, poorly managed conflict can have a negative impact on academic performance and mental health.

Abdur Rozaq; Yova Hamdani; Eka Putrilhiya; Nur Liani; Mu’allimin Mu’allimin

Karakter : Jurnal Riset Ilmu Pendidikan Islam 2024 Asosiasi Riset Ilmu Pendidikan Agama dan Filsafat Indonesia

Conflict management is a crucial element in organizational management aimed at effectively improving performance. Poorly managed conflicts can lead to decreased productivity, interpersonal tension, and disruptions in achieving organizational goals. However, when managed with the right strategies, conflicts can act as catalysts for innovation, collaboration, and process improvement. This study uses a literature review method to analyze theories and empirical findings on the urgency of conflict management in organizations. The results show that strategies such as open communication, mediation, and routine evaluation play a significant role in transforming conflicts into opportunities. By implementing effective conflict management, organizations can create a harmonious work environment, enhance collaboration among members, and optimize goal achievement.  

Erna Dwi Lestari; Misbahul Ulum; Wardatut Thoyyibah; Moh. Syafri Ramdhana; Mu’allimin Mu’allimin

Jurnal Insan Pendidikan dan Sosial Humaniora 2024 International Forum of Researchers and Lecturers

Leadership plays a crucial role in conflict management within educational organizations. Conflicts, whether interpersonal or structural, are inevitable due to differences in backgrounds, interests, and objectives among individuals within the organization. This study aims to analyze the role of leadership in identifying, managing, and effectively resolving conflicts. Using a qualitative descriptive approach, the research explores leadership styles such as transformational and collaborative leadership, which contribute to constructive conflict management. The results of the study indicate that leaders in educational organizations act as mediators, facilitators, and decision-makers capable of addressing conflicts through open and dialogical communication approaches. Furthermore, an inclusive, transparent, and justice-based organizational culture is identified as a key element in preventing future conflicts. Effective conflict management not only resolves issues but also strengthens interpersonal relationships and enhances overall organizational performance.

Adinda Dwi Mulyani; Sahrul Sodikin; Suheti Suheti; Annisa Putria Rachmawati; April Laksana

Federalisme : Jurnal Kajian Hukum dan Ilmu Komunikasi 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

This study shows that team collaboration dynamics greatly affect work quality and goal achievement. These dynamics include various elements, including communication, coordination, interdependence, and trust among team members. The methodology of this study aims to provide detailed insights into team collaboration dynamics and work efficiency, with a focus on organizational success in achieving organizational goals. The interpersonal communication patterns of managers that were found and had a significant impact on Caffe Otsukohi team performance were democratic communication patterns and laissez-faire communication patterns. Supporting factors for interpersonal communication between managers and Caffe Otsukohi employees include transformational leadership, a positive work environment, effective communication channels, and shared goals.

Nur Ramadhini Kautsara; Rahmadina Rahmadina

Filosofi : Publikasi Ilmu Komunikasi, Desain, Seni Budaya 2024 Asosiasi Seni Desain dan Komunikasi Visual Indonesia

Humans themselves are social creatures who need to interact with other people to build relationships in their daily lives. Current technological developments make it easier for us as humans to communicate interpersonally, not only directly but can be done using platforms to make friends, one of which is the Bumble application. This research aims to analyze interpersonal communication in making friends. This research uses qualitative methods with data collection techniques, namely interviews, literature study, and observation to assess the effectiveness of communication on Bumble based on five aspects of interpersonal communication according to Devito (1997): openness, empathy, support, positivity, and similarity. The research results show that these five aspects support effective communication, facilitate interaction, and strengthen connections between users, especially if there are similar interests or backgrounds. However, challenges in the form of negative behavior, such as hate speech, are still often found. In conclusion, the Bumble app can facilitate positive interpersonal communication, but requires mutual respect to build a better user experience.