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The growing subsector of the food and beverage industry, including the highly competitive restaurant industry, highlights the importance of research in maintaining businesses and increasing customer loyalty in this sector. The purpose of this research is to investigate the influence of service quality on customer loyalty through customer satisfaction as a mediator in Fun House Resto. The method used is the Partial Least Squares - Structural Equation Modeling (PLS-SEM) analysis technique with descriptive and quantitative analysis. The sample used was 100 respondents using purposive sampling method in determining the respondents. The results of the study indicate that service quality has a direct positive effect on customer loyalty, service quality has a positive and significant effect on customer satisfaction, customer satisfaction has a positive and significant effect on customer loyalty, and service quality has a positive and significant effect on customer loyalty through mediation of customer satisfaction. These results indicate that Fun House Resto should consider maintaining service quality and customer satisfaction in ensuring customer loyalty. Furthermore, as part of their efforts to maintain customer loyalty, they should also consider other factors such as product quality, facilities, prices, and others.

The purpose of this study was to determine the effect of tourist facilities and service quality partially on customer satisfaction for travel services C.V Gass Adventure, Sidoarjo.  As well as to find out between the Tourism Facilities and Service Quality significantly influence Customer Satisfaction of C.V Gass Adventure Travel Services, Sidoarjo.  This research was conducted using a questionnaire method using a sampling technique on 100 customers who are or have used C.V Gass Adventure travel services, Sidoarjo.  The results of this study indicate that tourist facilities (X1) have a positive effect on customer satisfaction with a significance value of 0.02 which is smaller than the significance value of α of 0.05.  Service Quality (X2) has a positive effect on customer satisfaction with a significance value of 0.04 which is smaller than the significance value of α of 0.05.  

This study aims to determine the effect of website quality, security and trust on purchasing decisions on the Shopee application. The method in this study uses quantitative methods. This research was conducted in the area of Padang Ngeri University. For this experiment, a probability sampling approach was used to choose the sample. Up to 200 Padang State University students who use Shopee will take part in the survey as responders. This study demonstrates that customers' trust in Shopee-compatible online marketplaces directly and favorably affects their willingness to shop there, Website quality has a positive and significant effect on consumer trust through online purchase decisions on online buying and selling sites on the application Shopee, Security online purchases has a positive and significant effect on online purchase decisions mediated by customer trust on online buying and selling sites on the Shopee application, Security online purchases has a positive and significant effect on customer trust through online purchase decisions on online buying and selling sites on the Shopee application , customer trust has a positive and significant effect on online purchase decisions on online buying and selling sites on the Shopee application.

This study aims to determine the effect of brand image, product quality and after-sales service on purchasing decisions at U Winfly Malang electric bike. This study used a quantitative approach, totaling 60 consumers on U Winfly Malang electric bike  who were selected by total sampling and saturated sample techniques as research subjects. The statistical analysis used in this study is with the help of the SmartPLS version 3.9 computer program. The results showed that brand image had a significant positive effect on purchasing decisions, product quality had a significant positive effect on purchasing decisions, After sales service had no significant positive effect on purchasing decisions at U Winfly electric bicycles Malang  

This study aims to determine and analyze the implementation of the Night Service in Bulak District. The research method uses a qualitative descriptive approach which produces data in the form of written words from interviews, observations and documentation. The focus of this study uses the suitability model of program implementation by David C. Korten. The results of this study indicate that the night service program has received a positive response by being the answer to public complaints so that public services provided by the government can be closer, easier, and less complicated. This is supported by the ability of officers in night services as a whole, the community of Bulak District responded positively. Because it is in accordance with what is expected by the community, namely providing services in a friendly, polite, fast, thorough, and informative manner, although there are still visible officers who look tired. Interestingly, the community is also involved in evaluating the performance of the implementers, namely the night service officers in order to improve service quality standards.

This study aims to determine and analyze the implementation of the Night Service in Bulak District. The research method uses a qualitative descriptive approach which produces data in the form of written words from interviews, observations and documentation. The focus of this study uses the suitability model of program implementation by David C. Korten. The results of this study indicate that the night service program has received a positive response by being the answer to public complaints so that public services provided by the government can be closer, easier, and less complicated. This is supported by the ability of officers in night services as a whole, the community of Bulak District responded positively. Because it is in accordance with what is expected by the community, namely providing services in a friendly, polite, fast, thorough, and informative manner, although there are still visible officers who look tired. Interestingly, the community is also involved in evaluating the performance of the implementers, namely the night service officers in order to improve service quality standards.

The type of research used aims to determine the motivation of parents of students in choosing a TK IT Wihdatul Ummah Makassar school. This research was carried out in December 2021. The research method used was field research with a qualitative approach. The data collection technique is the interview technique. The research instruments used were field observations, interviews and documentation. The number of respondents taken was 25 people who were parents of students at TK IT Wihdatul Ummah Makassar. The results of research conducted by researchers through interviews show that the motivation of parents of students in choosing the IT Wiihdatul Ummah Makassar Kindergarten school by considering the quality of education provided where the school provides a portion of learning according to the abilities and age of children who tend to play in accordance with the teachings of the Qur'an ’an and Sunnah. In addition, parents also chose the school because the communication that exists between teachers and parents is very smooth and parents are also given special programs to improve and increase religious knowledge.      

Based on the results of observations made on February 26, 2023 at SD Negeri 1 Budong-budong, the researchers obtained information through explanations from the teacher and homeroom teacher for class III at UPTD SDN No. 1 Budong-Budong, Kab. Central Mamuju where teachers have not used varied learning media which has resulted in less interest in learning mathematics so that it has an impact on students' quality and mastery of the material as well as having an impact on student learning outcomes themselves and showing less than optimal student learning outcomes in mathematics. The research objective in this study namely to find out the effect of the application of colored number card media on learning outcomes of mathematics on integer operations material for class III UPTD SDN No. 1 Budong-Budong, Kec. Budong-budong, Kab. Middle Mamuju. This research uses experimental research. Experimental research method. The sampling technique used is Saturated Sampling, which is a sampling technique when all members of the population are used as samples and the total population is relatively small, less than 30 people. The sample is class III with a total of 19 students. This study used descriptive analysis and inferential statistical analysis. Learning outcomes can be seen from the results of the posttest, which has an average score of 71.58, much different from the pretest result of 35.97. The results of this research hypothesis obtained that the sample selected in this study was class III with a total of 19 students. The results of the research hypothesis obtained tcount > ttable, namely 6.350 > 2.10092 and a sig value of 0.000 <0.05, so it can be concluded that H0 is rejected and H1 is accepted. integers for class III UPTD SDN No. 1 Budong-Budong, Kab. Central Mamuju.

This study aims to determine the effect of service quality and brand image on interest in buying services. The object of this research is the customer of PT Pos Indonesia Sekejati Bandung. Researchers conducted research with survey methods, namely data collection by distributing questionnaires. The researcher concludes that this study aims to test the established hypothesis, namely how much influence the independent variables, namely service quality and brand image have, then the dependent variable is interest in buying services. This research was conducted on 100 respondents using a quantitative approach. Analysis of the data used is regression analysis which is processed with the SPSS 26 application. The sampling technique in this study uses a non-probability sampling method with a purposive side technique that is with a specific purpose. The results of this study indicate that the description of the variables of service quality, brand image, and interest in buying services is included in the good category. Then by t test (partial) there is a significant influence between service quality on interest in buying services, and brand image on interest in buying services. as well as the f test (simultaneously) the two independent variables, service quality and brand image have a concurrent effect on the dependent variable of interest in buying services.

This study aims to determine the effect of product quality, price, and brand image variables on the purchase decision of wardah lipstick. Both partially and simultaneously. Data collection was carried out by distributing questionnaires that had been distributed to 47 respondents. By using a Likert scale, the respondents' answers were processed using multiple regression analysis, t-test, f-test, and r-test. The results of this study can be found that there is a significant (significant) effect partially.

In this era of globalization, business organizations must continue to improve the level of professional services in their respective fields. The use of PLN Mobile in the customer service department at PLN ULP Medan Baru has the potential to provide significant benefits in improving service quality and customer satisfaction. This application is expected to bring positive changes by providing easy access to information for customers regarding billing, blackouts, and other important information. The purpose of this research is to analyze the customer service and benefits of PLN Mobile at PLN ULP Medan Baru. This study uses a qualitative approach to explore an in-depth understanding of the benefits of using PLN Mobile in the customer service department at PLN ULP Medan Baru. A qualitative approach allows researchers to understand customer perspectives, views, and experiences in depth and contextually. Based on the results of the research and discussion conducted by the researchers, it can be obtained that the customer service and benefits of PLN Mobile at PLN ULP Medan Baru are quite good and very useful for customers at PLN ULP Medan Baru, Medan City to meet their electricity needs, complaints and complaints, however, socialization that has not been evenly distributed has resulted in there being PLN ULP Medan Baru customers who have not used the PLN Mobile application. The five dimensions of customer service used by researchers according to Tjiptono (2014: 18), namely the Tangibility, Reliability, Responsiveness, Assurance, and Empathy dimensions at PLN ULP Medan Baru are quite good.  

The purpose of this study was to find out the implementation of the Specific Time Work Agreement (PKWT) and the factors causing the implementation of the Specific Time Work Agreement (PKWT) without transparency in the provision of work agreements to workers at ID Express Jimbaran. The normative research method was used in this research with a statutory approach, a historical approach to compare with a conceptual approach. This study also uses legal materials such as primary, secondary, and tertiary legal materials. The results of this study indicate that the procedure for implementing a Specific Time Work Agreement (PKWT) carried out by ID Express Jimbaran is not in accordance with Article 59 paragraph (1) and paragraph (3) of Law no. 13 of 2003 concerning Manpower. Internal factors causing the lack of transparency in the implementation of the Specific Time Work Agreement (PKWT) at ID Express Jimbaran are the quality and behavior of human resources, organizational culture, and management policies and practices. Meanwhile, the external factors causing the absence of transparency in the implementation of the Specific Time Work Agreement (PKWT) at ID Express Jimbaran are government and customer policies.

In the current development of concrete innovation technology, there are also expensive materials that are cheap as concrete additives for the efficiency of the cost of making concrete. cheap and can be used as concrete innovation. The purpose of adding palm fiber fiber is to improve the quality of concrete, both compressive strength and split tensile strength. The method used in this study was experimentation by adding palm fiber to the SCC concrete mixture with variations of 2%, 4% and 6%. As for the addition of chemical substances, the superplasticizer admixture aims to make it easier for SCC concrete to achieve a slump flow value that meets the requirements. After testing, the highest compressive strength test specimen is BC 1 2% palm fiber worth 19.38 MPa and for the lowest compressive strength test is BC 2 6% palm fiber worth 5.46 MPa. And for the split tensile strength test the highest is BC 4 2% palm fiber worth 9.47 MPa and for the lowest split tensile strength test is BC 3 6% palm fiber worth 5.82 MPa.

Innovations in concrete design continue to be made to obtain maximum strength. The granulated sugar can be an added ingredient that functions to inhibit the concrete setting time so it doesn't dry out too quickly. Use to delay concrete setting time (setting time) for example with hot weather conditions, or extend compaction time to avoid cold joints and avoid the impact of settlement when fresh concrete is carried out at the time of casting. As for the curing experiment/treatment of the concrete by immersion in seawater to find out how construction buildings on the seaside affect construction such as bridge abutments, pile caps or buildings on the coast that are submerged or exposed to sea water whether there is a decrease in the quality of making concrete blocks. The experiment was carried out by adding a variety of granulated sugar to the concrete mixture of 50 grams (2% by weight of water), 70 grams (3% by weight of water) and 100 grams (4% by weight of water) then all the samples were immersed in sea water. Based on the results of the flexural strength test of concrete after 28 days of age, the highest test results obtained for the flexural strength of concrete were the addition of 100 grams of granulated sugar worth 3.00 MPa for the second was the addition of 50 grams of granulated sugar worth 0.515 MPa and for the third was the addition of sugar sand 70 grams 0.454 Mpa. This composition cannot be said to have decreased due to immersion in sea water, because there is no proven comparison with immersion using ordinary water.

Leaders of Islamic Boarding Schools are people who have great influence in a boarding school. As a manager the principal plays a role in managing the educational resources they have. The school principal must be able to bring change to the school he leads to become a quality school by utilizing resources, especially teachers. Teachers are required to master pedagogic, professional, social, and personality competencies, for this reason the real role of the school principal is needed to improve teacher competence. This study uses a qualitative approach. This study aims to identify and describe the role of the principal as a manager in implementing strategies through collaboration and communication at the Fathul Ulum Islamic Boarding School, Tebing Tinggi District, Tanjung Jabung Barat District in terms of Planning, Organizing, Actuating aspects. , Controlling (Supervision), as well as the efforts made by the principal in improving the competence of teachers at the Fathul Ulum Islamic Boarding School which includes; school principals' support for teacher competency improvement programs; and facilities provided in an effort to increase teacher competence. The results of this study are that the leadership of the Fathul Ulum Islamic Boarding School has carried out its role as a manager by carrying out management principles which include Planning, Organizing, Actuating, Controlling. Planning (Planning) is carried out by the principal by drafting a school program based on the foundation's policy. Organizing is done by dividing the tasks to each school personnel to jointly run the program that has been made. Actuating (Motivating) is the principal's activity to move each personnel to consciously support the program being run. While Controlling (Supervision) is an activity carried out by the principal to determine the success of the program that has been implemented. The leadership of the Fathul Ulum Islamic Boarding School has provided full support for the teacher competency improvement program by providing opportunities for teachers to continue their studies and involving teachers in various trainings, workshops, and also training. The school principal facilitates the needs of teachers in an effort to increase teacher competence by providing scholarships to teachers to carry out further studies, allowances and other educational facilities.

Leaders of Islamic Boarding Schools are people who have great influence in a boarding school. As a manager the principal plays a role in managing the educational resources they have. The school principal must be able to bring change to the school he leads to become a quality school by utilizing resources, especially teachers. Teachers are required to master pedagogic, professional, social, and personality competencies, for this reason the real role of the school principal is needed to improve teacher competence. This study uses a qualitative approach. This study aims to identify and describe the role of the principal as a manager in implementing strategies through collaboration and communication at the Fathul Ulum Islamic Boarding School, Tebing Tinggi District, Tanjung Jabung Barat District in terms of Planning, Organizing, Actuating aspects. , Controlling (Supervision), as well as the efforts made by the principal in improving the competence of teachers at the Fathul Ulum Islamic Boarding School which includes; school principals' support for teacher competency improvement programs; and facilities provided in an effort to increase teacher competence. The results of this study are that the leadership of the Fathul Ulum Islamic Boarding School has carried out its role as a manager by carrying out management principles which include Planning, Organizing, Actuating, Controlling. Planning (Planning) is carried out by the principal by drafting a school program based on the foundation's policy. Organizing is done by dividing the tasks to each school personnel to jointly run the program that has been made. Actuating (Motivating) is the principal's activity to move each personnel to consciously support the program being run. While Controlling (Supervision) is an activity carried out by the principal to determine the success of the program that has been implemented. The leadership of the Fathul Ulum Islamic Boarding School has provided full support for the teacher competency improvement program by providing opportunities for teachers to continue their studies and involving teachers in various trainings, workshops, and also training. The school principal facilitates the needs of teachers in an effort to increase teacher competence by providing scholarships to teachers to carry out further studies, allowances and other educational facilities.

The research aims to describe the development of extracurricular learning at SDIT Qordova and SDN 036 Ujung Berung based on the results of the SWOT analysis. This research is a descriptive qualitative research with data collection carried out using interviews, observation, literature and also documentation. The instrument used in this study is a SWOT analysis that considers strengths, weaknesses, opportunities and threats. The results of the study show that the main strength of the two schools is the availability of various types of extracurricular options that facilitate various interests and talents of students. The drawback is the unavailability of facilities from several extracurriculars such as rooms and fields. The main opportunity is the potential of students in non-academic fields to develop so that they have the opportunity to become a quality and achieving school, and the threat is low student participation and attendance in participating in extracurricular activities. The findings and observations made at two schools, namely SDIT Qordova and SDN 036 Ujung Berung, show that the development of extracurricular learning is very important.

The research conducted has the aim of knowing and seeking an overview of the quality of public services in the field of administration regarding the perspective of good governance in public services at the Rembang Village Office, Blitar City. Research conducted using qualitative methods with a case study research approach (case study). Data collection techniques were carried out using participatory observation methods, conducting interviews with selected informants and conducting literature studies and examining data sources from documents related to research. From all the data that has been collected, the researcher processes it using data collection, data condensation, data presentation (information display), and verification of research or conclusions, then the researcher checks the validity of the data using 1) Credibility test which consists of technical triangulation techniques, data source triangulation, time triangulation, 2) transferability tests in which researchers compile research reports by providing detailed, systematic, and reliable descriptions, 3) reliability tests are carried out through a series of audit processes by supervisors and, 4 ) Objectivity Test (Confirmability) in which the results of this study were tested through a series of examination processes carried out by the supervisor and the team of examiners through the final exam. Based on the results of the study, 1) the quality of public services in the administrative field at the Rembang Kelurahan Office is already good with evidence of the facilities, facilities and infrastructure provided by the Rembang Kelurahan Office being sufficient and supporting public services in public services at the office. In addition, professionalism, timeliness and speed in providing appropriate services are important factors regarding improving the quality of public services; 2) Administrative public services at the Rembang Village Office apply the principles of good governance, namely participation, rule of law, and transparency in public services by involving the community in all service activities, starting from the policy formulation stage to the evaluation level. This can improve the quality of public services and strengthen public trust in the government; 3) Supporting factors in public services in the field of administration at the Rembang Village Office, namely: a) adequate facilities and infrastructure; b) there is professionalism in providing services, as well as being responsive to customers, c) services that are in accordance with operational standards and are not complicated. While the inhibiting factors for public services at the Rembang Village Office are a) the lack of completeness of the requirements brought by the community; b) the public's lack of understanding of the requirements when applying for documents; c) the dissemination of information related to public services is still limited in order to improve public services through quality.

This project was made considering the importance of the quality of an item and the importance of the role of the part in charge of carrying out the receiving of the hotel ordered goods. This final project aims to explain the role of the receiving section in ensuring that the quality of hotel orders during the pandemic remains good and according to applicable standards. The research method used is qualitative method and literature study and the data collection method used in this project uses the method of observation, interviews and documentation so that the data obtained is more accurate. The results of this study show the importance of the role of the receiving section in ensuring the quality of hotel ordered goods, especially during the COVID- 19 pandemic, this final project underscores the importance of the role of the receiving section in maintaining the quality of goods. Hotel orders during the waiting time until then received by the user who has ordered the item especially during COVID-19 pandemic through various means such as monitoring, health protocol discipline and receiving staff’s efficiency.

The purpose of this study wasto identify and analyze the role of product image to inform product quality and purchasing decisions for aqua 600ml mineral water in Sukabumi District. The survey wan conducted amon 97 respondents using purposive sampling technique based on the following criteria:1) consumers who purchased at least on aqua 600ml product and 2) product choice. Customers must be at least 17 years old andold enough tocompletethe survey. The questionnaire was tested with validity, realibilty andclassical acceptance tests.the analitysis method used in this research is descritivemethod and validation through quantitative method. Data analysis techniques were carriedout by path analysis and sobeltest using SPSS for windows.thus, product quality has a positive and significant effect on brand image, price has a positive and significant effet on brand image, product quality has no and insignificant effect on purchasing decisions and price has a positive effect and significant on purchasing decisions. Brand image affects product quality on purchasing decisions. Brand image can influence price in purchasing decisions.