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Flight delays represent a significant challenge in the aviation industry, affecting passenger satisfaction and trust in airlines. Minister of Transportation Regulation No. 89 of 2015 mandates airlines to provide compensation to passengers experiencing flight delays. Lion Air, as one of the largest airline networks in Indonesia, is expected to effectively implement this policy, particularly at Weda Bay Nickel Airport. This study employs a qualitative approach to gain an in-depth understanding of how Lion Air fulfills its responsibility in compensating passengers. Data were collected through interviews with Lion Air personnel, including check-in staff, technicians, and flight attendants, as well as direct field observations. The research was conducted over a specific period to ensure the collected data is relevant and accurately reflects on-ground conditions. The analysis results indicate that Lion Air has implemented compensation policies in accordance with PM 89 of 2015, providing compensation in the form of beverages, snacks, full meals, and cash payments of up to IDR 300,000, depending on the delay duration. Although the policy has been executed, several key challenges remain, including limited communication with passengers and suboptimal internal division coordination. Passengers often feel inadequately informed during delays, reducing their satisfaction levels. Furthermore, operational constraints such as spare part delays and weather factors also pose challenges in minimizing delay durations.

Registered letter summons plays an important role in the judicial system as a form of official notification to the parties involved in a case. However, at the Kasongan District Court, the process of sending summons releases still faces various obstacles that cause inefficiency, especially related to geographical factors, inaccuracy of destination addresses, and delays in delivery services. This study aims to analyze the factors that cause inefficiency in the delivery of registered letters and explore solutions that can improve the effectiveness of the summons system. The research method used is a normative sociological approach, which examines related regulations and the social impact of the ineffectiveness of the summons system. The results of the study indicate that geographical obstacles, imperfect address recording systems, and limited coordination between the court and delivery service providers are the main factors in summons inefficiency. To overcome these obstacles, it is necessary to implement technology optimization through an electronic summons system (e-Summon) and improve coordination with delivery service providers to ensure more accurate and efficient delivery of summons releases. With the reform of the summons system, it is hoped that the effectiveness of the trial can be increased and the principle of a simple, fast, and low-cost trial can be realized.

Stunting is a serious health issue that significantly impacts children's growth and development, increasing the risk of diseases, brain development disorders, as well as motor and cognitive delays. This study aims to analyze the effectiveness of the Stunting Risk Awareness Health Education Package (Skoring) in improving mothers' knowledge and attitudes toward stunting prevention at the Bandarharjo Public Health Center. This research employs a quantitative method with a quasi-experimental design, involving 53 respondents selected through purposive sampling. The intervention was carried out by providing health education related to stunting to mothers with toddlers. The findings indicate a significant increase in mothers' knowledge and attitudes after receiving the education. The average knowledge score increased to 16.00, while 84.9% of respondents demonstrated a positive attitude toward stunting prevention. Statistical analysis also confirmed a significant effect with a p-value of 0.000, indicating that the health education provided played a crucial role in enhancing mothers' awareness and knowledge about stunting. Based on these findings, it can be concluded that health education is effective in improving mothers' understanding and awareness of stunting prevention. Therefore, healthcare professionals are encouraged to be more proactive in providing education to the community in order to reduce stunting rates and ensure optimal child growth and development.

Indonesia is a maritime country, so there is a lot of movement of goods, animals, and people by sea which is accommodated through ship transportation. This causes the ship agency company to be quite an important role in serving the movement of ship transportation in maritime countries. In this paper explains the role of agency in supporting ship operations at PT. Jalur Niaga Nusantara Morowali Branch which aims to find out the problems that arise and efforts to overcome the problems faced during agency activities. In this study, the authors used qualitative research methods so as to conduct research through observation, interviews and documentation on ship agency activities. The results of this study indicate the emergence of problems such as complaints from the consignee after all documents for unloading goods have been completed and signed, this causes obstacles to ship agents to continue agency activities for the next ship because they have to resolve consignee complaints that arise after the agency process is complete. In addition, there is also a delay in ship departure caused by waiting for the issuance of the Sailing Approval Letter. Through this research, efforts that can be made are by providing confirmation to the consignee regarding complaints that arise after all documents and agency activities have been completed are declared to be the responsibility of the consignee and improving good relations with the Port Operator Unit and monitoring ship departure services to avoid delays in issuing the Sailing Approval Letter.

This study examines the effectiveness and efficiency of ship agency services in handling the arrival and departure processes manually at the port. Ship agency services play a crucial role in ensuring the smooth operation of ports, particularly in terms of administration and coordination among various parties involved. The continued use of manual methods presents significant challenges, including human errors, delays in processes, and a lack of transparency in the flow of information. The research adopts a qualitative approach through in-depth interviews and observations, as well as documentation with ship agents, port officers, and other relevant parties. The findings indicate that although manual methods are still reliable in some aspects, there is an urgent need for modernization and digitalization of the ship agency system. The study also reveals that the use of digital technology could enhance data accuracy, speed up processes, and improve transparency and communication among stakeholders. In this context, the research explores various technological solutions that could be implemented, such as mobile applications and integrated port management systems. It is hoped that this study will provide new insights for policymakers and stakeholders in the port sector regarding the importance of digital transformation in ship agency services. The implications of this research include improved operational efficiency, reduced operational costs, and increased customer satisfaction through faster and more accurate services.

This research aims to analyze the implementation of the principle of good faith in endorsement agreements between online shops and influencers. This principle requires each party to act honestly, transparently, and fulfill their obligations in accordance with the agreement. However, in practice, endorsement agreements often face obstacles, especially in meeting the agreed promotion schedule. This research uses an empirical legal method with a descriptive qualitative approach. Data were obtained from interviews with online shop owners, literature studies, and document analysis of endorsement agreements. The results showed that the implementation of the principle of good faith was not optimal, especially at the post-contract stage. Influencers postponed uploads several times without clear certainty, causing uncertainty for online shops in their marketing strategies. The absence of a penalty mechanism in the agreement left online shops without legal protection against such delays. This research emphasizes the importance of drafting more detailed agreements and ensuring transparent communication between the parties to ensure that the endorsement agreement runs in accordance with the principle of good faith. It is hoped that the results of this study can provide insights for online shops and influencers in designing endorsement agreements that are clearer and beneficial for both parties.

Large delays in infrastructure projects may lead to budget overruns, worse quality, and stakeholder dissatisfaction. This study examines scheduling tools and methods to decrease delays in large infrastructure projects. It compared Primavera P6 and MS Project projects with traditional scheduling methods. Detailed case studies indicate that improved scheduling improves project timetables, resource allocation, and cost management. Results demonstrate that advanced scheduling may boost project productivity and save delays by 50%. At the study's conclusion, risk management, real-time tracking, and critical path analysis were suggested for scheduling. 

Background: Duration of labor is a key determinant of childbirth outcomes and may influence the mother’s physiological and psychological state. Prolonged labor is often associated with increased maternal fatigue and emotional stress, which can delay the establishment of early maternal-infant bonding during the taking-hold period. Methods: This study employed a cross-sectional design with a quantitative approach. A total of 80 postpartum women who delivered vaginally at hospitals and maternity clinics were recruited through purposive sampling. Data were collected using an observation sheet for labor duration and the Maternal Postnatal Attachment Scale (MPAS). Statistical analysis was performed using Pearson’s correlation test with a significance level of p < 0.05. Results: The findings revealed a significant negative correlation between labor duration and maternal-infant bonding scores (r = -0.432; p = 0.002). Mothers who experienced labor longer than 12 hours demonstrated lower emotional closeness with their infants compared to those with shorter labor (<8 hours). Conclusion: Prolonged labor tends to hinder the development of early maternal-infant bonding. Emotional support and midwifery assistance during the labor process are essential to enhance bonding and psychological well-being in the postpartum period.

This study examines the phenomenon of delays in the delivery of financial reports (audit report lag) which can cause negative reactions from investors and other users of financial reports. This delay is often seen as a bad signal and can indicate stock price fluctuations. Variables studied in this study include financial distress, profitability, and audit quality and their effects on audit report lag. This study uses objects in the form of manufacturing companies listed on Indonesia Stock Exchange (IDX) in period 2018-2022. The study population includes all manufacturing companies, and the sample was selected using a purposive sampling technique, which resulted in 50 companies as samples with a total of 250 observation data. The method used in this study is quantitative analysis with a statistical approach using multiple linear regression run on the SPSS version 25 program. Tests were conducted to determine the effect of financial distress, profitability, and audit quality on audit report lag. The results showed that financial distress has a positive effect on audit report lag, while profitability and audit quality have a negative effect on audit report lag.

His study aims to examine the effect of profitability and solvency on audit delay and company size as a moderating variable. Audit delay is a condition where a company experiences a delay in issuing audited financial statements so that this condition can affect the quality of financial statement information. The populationlin this study were banking sector companies listed on the Indonesia Stock Exchange in 2019-2021. This study used a purposive sampling method. The sample in this study consisted of 30 companies using a purposive sampling technique.The data analysis techniques used were descriptive statistics, classical assumption tests, and hypothesis.testing using multiple linear regression analysis. The independent variable in this study is audit delay. The dependent variables in this study are Profitability and Solvency. The moderating variable in this  study is Company Size. The research data are in the form of annual financial reports obtained from the official website www.idx.co.id andlthe official website of the related company. The data analysis method used is moderated regression analysis (Moderated Regression Analysis) with the SPSS application.

This literature review explores the influence of service quality on customer satisfaction and loyalty in clean water service providers, with a specific focus on the challenges faced by such providers in Indonesia. Service quality, which includes dimensions such as tangibles, reliability, responsiveness, assurance, and empathy, plays a crucial role in determining customer satisfaction and loyalty. The study analyzes previous research to highlight the impact of these dimensions on customer perceptions and loyalty. It also identifies challenges faced by clean water service providers, including issues such as uneven water distribution, pipe leaks, inaccuracies in water meter readings, and delays in responding to customer complaints. The review emphasizes the importance of improving service quality through employee training, enhancing transparency, and utilizing technology to better serve customers. The findings of this review provide recommendations for clean water service providers to improve service quality, ultimately increasing customer satisfaction and loyalty.

Loading and unloading activities are activities of moving goods from sea transportation to land transportation or vice versa. The problem in this study is that ship delays often occur, resulting in delays in loading and unloading. The objectives of this study are 1) To determine the optimization of receiving and sending goods. 2) To find out how to manage goods so that they are not lost 3) To find out how to check stock so that goods in the warehouse are not damaged. This study uses a qualitative descriptive research method. This research was conducted at PT. Pelayaran Nasional Indonesia (Persero) Batam branch from February to May 2023. The data collection techniques used were observation, interviews, and documentation. While the informants in this study were operational and service staff. The results of this study are: Optimization of receipt and delivery of goods, namely a process to optimize the level of utility for receipt and delivery of goods How to manage goods that are still manual so that there is no loss / damage to goods, namely sufficient storage space because if a warehouse has sufficient storage space, the goods stored in the warehouse are more neatly arranged and give a code to each item The purpose of giving a code to each item is so that there is no mistake in taking the goods available or in the warehouse and Conducting routine recording Routine recording is carried out so that every item that comes out or comes in is always under supervision, so that when checking the goods there is no loss.  

Spaylater is a payment method that provides loans to its users. When carrying out transactions on Shopee e-commerce, legal protection is very necessary when there is a problem with late payments by users, viewed from the perspective of consumer protection law and civil law. The focus of this research is: 1) What is the Shopee application spaylater agreement system according to consumer protection law and civil law. 2) What is the impact of delays in Sypalater payments for Shopee users and Spaylater owners according to consumer protection law and civil law? 3) What is the legal protection against delays in spaylater payments for Shopee users according to consumer protection law and civil law. This research uses a sociological approach to law and legislation, with an empirical research type. The research results and conclusions are: 1) the Spaylater agreement system has aspects that require more attention from the perspective of consumer protection law and civil law. Although in general this agreement is valid according to civil law, there are still several inconsistencies with the principles regulated in the UUPK. 2) SPayLater payment delays can have a bad impact on Spaylater users. For loan service providers, late payments can be considered a breach of contract on the loan agreement. However, the application of sanctions or fines must still take into account the principles of consumer protection and must not burden consumers unreasonably. A balance is needed between protecting consumer rights and the interests of loan service providers in the context of late SPayLater payments. 3) Legal protection for Spaylater users who experience delays in payment must pay attention to the provisions in the Consumer Protection Law and Civil Law. In the UUPK, SPayLater service providers are required to provide clear and transparent information, and treat users fairly without discrimination. Meanwhile, in Civil Law, although late payment can be considered a breach of contract, the imposition of sanctions must still take into account the principles of propriety and good fait

The suboptimal crew change plan results in inappropriate crew changes, the crew's work contract does not comply with the Sea Work Agreement (PKL). From this, the author is interested in researching: 1) Delays in the crew change plan 2) The crew's work contract period exceeds the Sea Work Agreement (PKL) 3) Insufficient standby crew at PT MCS Internasional. This study aims to determine the influence of the crew change plan on the incompatibility of the work contract at PT MCS Internasional. The study was conducted for 3 months from February 2023 to May 2023 at PT MCS Internasional. The author uses a quantitative research method with calculation analysis in the form of simple linear regression analysis, t-test and coefficient of determination test. The data collection techniques used are by means of observation, questionnaires, and documentation studies. The respondents who were the subjects of the study were the crew of the Humpus Transportasi Kimia (HTK) tanker totaling 50 respondents. The collected data was processed using the Statistical Package For The Social Sciences (SPSS) version 27. The results of this study are: 1) Crew change plan is a process to determine the replacement/transfer of ship crews who have passed the work contract time limit. 2) The ship's crew at PT MCS Internasional experienced a mismatch in the work contract time because the contract time exceeded the Sea Work Agreement (PKL). 3) Based on a simple linear regression test, there is an influence of variable (X) on variable (Y) with a significance value of 0.000 <0.05 and the regression equation Y = 5.518 + 1.138 (X) is obtained, based on the t test, the results of t count = 8.117> t table = 2.0484 and a determination coefficient of 57% is obtained. It can be concluded that

Air transportation is a mode of transportation that continues to grow rapidly in Indonesia, marked by the construction of new airports and the improvement of facilities at existing airports. However, flight delays remain one of the main issues faced by the aviation industry, including by Super Air Jet. This study aims to analyze the effect of flight delays on passenger satisfaction at Super Air Jet at Sultan Aji Muhammad Sulaiman Sepinggan International Airport, Balikpapan. The study used a quantitative approach involving 97 respondents who were Super Air Jet passengers. Data management was carried out through several stages of testing, namely instrument testing (validity and reliability), data quality testing (linearity, normality, and heteroscedasticity), and hypothesis testing using simple linear regression analysis, t-test, and coefficient of determination (R²) with the help of IBM SPSS Statistic 22 software. The results of the study indicate that flight duration has a significant effect on passenger satisfaction. This finding emphasizes the importance of improving service quality, especially in efforts to minimize delays, in order to maintain passenger trust in the airline. This study is expected to be a reference for Super Air Jet management in identifying the main causes of flight delays and developing effective strategies to improve passenger satisfaction.

This study aims to examine the influence of Operational Complexity, Company Size, and Audit Committee on Audit Quality with Audit Delay as a moderating variable. The population in this research consists of all banking companies listed on the Indonesia Stock Exchange during the 2019–2023 period. The sampling technique used was the purposive sampling method and obtained 47 company samples. The analysis methods used were Descriptive Statistical Analysis, Logistic Regression Analysis, Hypothesis Testing and Moderation Regression Analysis. The results of this study indicate that partially Complexity Operational and Audit Committe has a positive effect on Audit Quality and the variables Company Size do not affect Audit Quality. The results of the study for the moderating variable, namely Audit Delay, are able to moderate (weaken) the positive effect of Audit Committe on Audit Quality and Audit Delay is unable to moderate Complexity Operational and Company Size.

Licensing is an important factor for investors when making an investment. To speed up and simplify the licensing process, the government created the Online Single Submission (OSS) system. In South Tangerang, the Department of Investment and One Stop Integrated Services (DPMPTSP) plays an important role in the coffee shop business licensing process. To open a coffee shop, a location permit, environmental permit, NIB and business trading permit through OSS are required. Obstacles in the licensing process often cause delays and difficulties for business actors. The aim of this research is to determine and analyze the effectiveness of applying for coffee shop business permits through Online Single Submission at the South Tangerang One Stop Integrated Services Investment Service. The method used in the research is a qualitative approach with descriptive research type. This research uses the theory of Thomas R. Dye (2013). The research results show that the indicators for setting clear goals have not been achieved optimally even though the goals of time efficiency and transparency of business permits through the OSS system are quite effective. In the results measurement indicators, positive results have been achieved, which can be seen from the success of OSS in increasing the number of NIBs by 10% from the previous year. Performance evaluation indicators are not optimal due to limited email, network and server constraints, apart from that the appearance and provisions of the OSS system also make it difficult for users to access the OSS system again. In the cost-benefit analysis indicator, it is quite efficient in reducing permit processing time and without any costs incurred. Contextual factor indicators provide a positive impact where the JOSS Program is a form of the South Tangerang government's commitment to assisting the community in licensing through the OSS system. The feedback and adjustment indicators have not been optimal in providing guidance and information to business actors, so there are still business actors who have not registered their business permits through this OSS system.

This research discusses legal protection for banks as providers of Home Ownership Credit (KPR) facilities at Bank Tabungan Negara (BTN) Cibubur Branch Office. The aim of this research is to analyze the implementation of legal protection for banks in the event of default by the debtor, especially when the Deed of Granting Mortgage Rights has not been attached to the collateral object due to administrative obstacles. One of the main obstacles is the validity period of the Power of Attorney to Encumber Mortgage Rights which has expired before the process of installing Mortgage Rights is completed. The main problems in this research include: (1) the procedure for granting mortgages at the BTN Cibubur Branch, (2) legal protection for banks if they fail to install Mortgage Rights, and (3) factors that cause delays in installing Mortgage Rights. This research uses an empirical juridical approach with qualitative methods, based on applicable laws and regulations. Data collection techniques include literature study, observation, and interviews. The research results show that BTN Cibubur Branch has carried out procedures according to operational standards and strengthened its legal protection through credit agreements and notarial deeds. However, the relevance of the Power of Attorney to Encumber Mortgage Rights needs to be reviewed, considering the length of the administration process at the National Land Agency.

Consumer dispute resolution in Indonesia is an increasingly relevant issue, considering the high dynamics of transactions that occur in the goods and services sector, including in the property sector. Consumers, as the weaker party in business transactions, often face problems related to the quality of goods/services received, delays, unilateral cancellations, or even failure in property development. Therefore, resolving consumer disputes is very important and requires adequate legal protection. This type of research is normative juridical research. Normative research is literature research by examining theoretical approaches and concepts that examine consumer disputes. Normative juridical research is legal research that places law as a building system of norms. Problems arise when consumers in good faith have paid all Down Payment obligations, but the business actor actually takes a unilateral decision to cancel the apartment construction project. Consumers who have invested funds amounting to IDR 307,530,900 are trying to get a refund, but the business actor does not show responsiveness and good faith in the refund process. This situation finally forced consumers to take legal action by filing a lawsuit with BPSK Medan City on December 5 2022. This case is a clear example of the application of consumer protection and the importance of BPSK as an alternative for resolving disputes outside of court. This decision also reflects the principles of justice and legal certainty in consumer disputes, where agreed consumers can obtain their rights through an arbitration mechanism.

research with the title Analysis of Financial Performance in Langir Village in 2022 and 2023. The aim of this research is to determine the performance of the Langir Village Government for the 2022 and 2024 fiscal years based on the decentralization ratio, Independence Ratio, Dependency Ratio, and Expenditure Effectiveness Ratio. The analytical method used is a qualitative approach. The research results show that the financial performance of the Langir Village Government for the 2022 and 2023 budget years based on the Decentralization ratio is still very low, the financial independence ratio is still very low, the dependency ratio shows that the level of dependence on the central and provincial governments is still very high, while based on the efficiency ratio it is still less efficient. This is caused by delays in signing and spending is still greater than income.