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I Nyoman Yuda Sugiantara; I Made Bagus Mirandika Nugraha; Griffed Estonia Menanti; Joyce Joyce; Yusakh Hasudungan Lumingas +3 more

Jurnal Elektronika dan Komputer 2024 STEKOM PRESS

SION (Sistem Informasi Online) ITB STIKOM Bali is a platform used by students and lecturers to support administrative and academic processes on campus. This research examines how the user experience (UX) level of SION can enhance the quality of services provided by the system. The purpose of this study is to measure user satisfaction with the user experience quality. The study uses the User Experience Questionnaire (UEQ) method, which includes six rating scales: attractiveness, clarity, efficiency, accuracy, stimulation, and novelty. The UEQ method also offers analytic tools that can be downloaded from its official website. Respondents in this study consisted of 75 people from a population of 248. The results of the UEQ analysis show positive evaluations across all aspects, with the following detailed scores: attractiveness received a score of 1.37, perspicuity 1.34, efficiency 1.16, dependability 1.21, stimulation 1.16, and novelty 0.87.

Ririn Devilani; Zuriman Anthony; Erhaneli Erhaneli

Jurnal Elektronika dan Komputer 2024 STEKOM PRESS

This research aims to analyze the impact of a new coil winding design in 3-phase induction motor on effiiciency, with the objective of creating a new 3-phase induction motor with improved performance. The research was conducted in the Electric Power System Laboratority, Department of Electrical Engineering, Padang Institute of Technology, and focuses solely on efficiency and its relationship to motor output power. The study involved redesigning the coils of a conventional 3-phase induction motor into a 6-phase coil design without altering the motor’s position, followed by testing both motors and comparing the efficiency of the conventional 3-phase induction motor with that of the redesigned 6-phase motor using the asymmetrical double methode. The result show that the efficiency of the 6-phase coil-designed motor increased compared to the conventional 3-phase induction motor.   importance of maintaining data security and implementing AI strategically to provide optimal benefits for consumers and business development.

Nur Fitroten Dian Sari; Hwihanus Hwihanus

Jurnal Ilmiah Ekonomi, Akuntansi, dan Pajak 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This study aims to analyze the effect of company characteristics, audit opinion, capital structure, and ownership structure on company performance with Good Corporate Governance (GCG) as a moderating variable in the textile and garment industry listed on the Indonesia Stock Exchange (IDX) for the period 2018-2022. The results showed that company characteristics have a significant effect on audit opinion, ownership structure, and capital structure, but have no effect on company performance. Audit opinion, capital structure, and ownership structure also have no significant effect on company performance. In addition, GCG cannot moderate the relationship between these variables and company performance. This study emphasizes the importance of internal corporate management and evaluation of GCG implementation to improve the competitiveness of companies in facing global challenges.

Muhammad Thoriq Alfakhri; Rouli Doharma

Populer: Jurnal Penelitian Mahasiswa 2024 Universitas Maritim AMNI Semarang

This study aims to analyze the quality of service in the Culinary Arts Practical Laboratory at SMK Ibu Pertiwi 1 using the Service Quality (Servqual) method. Service quality is an important element in supporting the success of the education process, especially in the Culinary Arts expertise program that requires laboratory facilities as a means of practical learning. The Servqual method is used to evaluate five main dimensions, namely tangibles, reliability, responsiveness, assurance, and empathy.This study was conducted by collecting data through questionnaires distributed to students as users of laboratory services. Data analysis used a comparison between students' expectations of ideal service quality and their perceptions of the services received. The results of the study showed a gap in several dimensions of service quality, especially in the tangibles dimension which includes the completeness and condition of laboratory facilities. In addition, the responsiveness and reliability dimensions are also of concern because students feel that the response to complaints and service consistency are not optimal.From the results of the study, it can be concluded that the quality of laboratory services needs to be improved to meet student expectations. Recommendations for improvement include improving physical facilities, training for laboratory staff to improve responsiveness and reliability, and strengthening security assurance in the practical learning process. This study contributes to school management in creating a more effective and quality learning environment.

Rupina Rupina; Analisa Analisa; Yosia Belo

Student Scientific Creativity Journal 2024 Pusat Riset dan Inovasi Nasional

Networking plays a crucial role in developing an entrepreneur's career. With a wide network, entrepreneurs can access various resources, business opportunities, guidance and support from investors that can accelerate the development of their business. In addition, networking contributes to building a professional image and trust, which are important factors for attracting customers and strategic partners. Solid interpersonal relationships also open up opportunities for creative collaboration and idea sharing, allowing entrepreneurs to face challenges more effectively. Whether through online or offline platforms, networking is a key strategic element in creating long-term success for an entrepreneur. In the current digital era, networking can be done through various platforms, either directly, such as attending conferences and business events, or online through social media and virtual communities. This process not only expands connections but can also provide an opportunity to understand industry trends and build competitive advantages. Therefore, networking is not just about building relationships, but is also one of the main strategies that can encourage long-term success and growth for an entrepreneur.

Sohibudin Sohibudin; Lilis Lilis; Fadiyah Hani Sabila

Jurnal Penelitian Manajemen dan Inovasi Riset 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

PT. Pelayaran Nasional Indonesia (PELNI) is a company engaged in the field of marine transportation services, namely passenger ships, roro ships, container ships, pioneer ships and so on. Therefore, the importance of "service" to customer satisfaction (passengers) is very influential. Customer service can be defined as all forms of customer service in the form of services and in the form of goods which in principle are the responsibility and are carried out by PT. Pelayaran Nasional Indonesia (PELNI) Medan Branch, in order to fulfill the needs of the community and comply with regulations and laws.

Dini Apriyani; Ersi Sisdianto

Kajian Ekonomi dan Akuntansi Terapan 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

There are two reasons that can drive companies to participate in CSR. Certain companies believe that performing customer service (CSR) will allow the company to achieve better economic outcomes (Resource Based Theory), while other companies believe that doing so will give them a competitive advantage that sets them apart from their competitors. Stakeholders’ expectations, so CSR and their reports serve as legitimization to demonstrate their compliance with those expectations (Legitimacy Theory). Using legitimacy theory, this study aims to find empirical evidence on how international experience, consumer perspective, and the acquisition of environmental certifications impact the extent of CSR disclosure. A sample of 168 company-years was obtained using the target population of publicly listed manufacturing companies on the IDX that made CSR reports in 2011 and 2012.  

Shofi Nur Fauziyah; Mudji Kuswinarno

Riset Ilmu Manajemen Bisnis dan Akuntansi 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Organizations must be able to adapt and innovate to maintain their edge in the increasingly competitive era of globalization. Employee performance is a critical component that contributes to organizational success. An organized and sustainable job training program is one of the most effective methods. This research is a descriptive qualitative research, with a literature study approach to analyze the role of training in improving employee performance. The data sources in this study consist of various scientific articles, journals, books, and research reports that focus on the relationship between training and employee performance. The results show that employee training has a significant impact on individual and organizational performance. Based on the literature review conducted, there is a consensus that a structured and relevant training program can improve employees' skills, knowledge and motivation. By understanding the factors that influence training effectiveness, organizations can formulate more appropriate strategies to achieve desired business goals.

Muhammad Rizki Afrizal Azhar; Supangat Supangat; Kuncowati Kuncowati

Populer: Jurnal Penelitian Mahasiswa 2024 Universitas Maritim AMNI Semarang

This research aims to analyze the operation of the Cargo Hold Bilges System in preventing flooding on MVs. Meratus Malino. Researchers conducted this research while conducting a Sea Practitioner (PRALA) for 12 months starting from January 29 2023 to February 5 2024 on board the MV. Meratus Malino is a container carrier type ship managed by the shipping company PT. The Meratus Line operates domestic shipping services on the route Jakarta-Surabaya-Makassar-Bitung-Anggrek (North Gorontalo)-Surabaya-Jakarta-Bawean-Jakarta-Semarang. The population in this study was the MV crew. Merastus Malino consisted of 20 people, while the sample was the crew of the MV ship. Meratus Malino who is in charge or has responsibility for operating the Cargo Hold Bilges System totals 16 people consisting of the MV deck crew. Meratus Malino totaling 9 people and MV engine crew. Meratus Malino numbered 7 people. This research method uses a qualitative method using a descriptive approach, while for the data source the researcher uses secondary data sources, while the data collection instruments are questionnaires, field studies and interviews. The results of this research show that in operating the Cargo hold Bilges system, a system and several components such as the bilge pump, ejector, seachast valve, injection valve connected to the bilge pump and hydraulic valve are needed which can function properly and more optimally in ship operational activities. . And to prevent flooding in the hold, it is necessary to check the hold regularly and if you see standing water in the hold, immediately make an order to empty the hatch so that the hatch is dry and the cargo remains protected from flooding in the hold.

Anang Maulana

Jurnal Transformasi Bisnis Digital 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Leads Property Service Indonesia is a company operating in the services and services sector. PT. Leads Property Service Indonesia is widely known and many buildings use PT's services. Leads Property Service Indonesia for rent office space including the BRIpens Tower Building. To promote the office building area that will be rented only through the website so that there are problematic factors such as the lack of being able to go directly to provide brochures with clients because the website and social media promotions are more dominant and rental prices are less competitive with competitors in other companies. The solution is an evaluation so that it can become a future benchmark for marketing strategies for renting office buildings at the BRIPens PT Tower Branch Office. Leads Property Service Indonesia using the SWOT method. In essence, the SWOT method is a field of science that uses reasoning about the environment's internal strengths and weaknesses and also external opportunities and threats, then calculated using IFAS or EFAS using variables from these 4 parameters.

Sumaryanto, Sumaryanto; Purwati, Purwati; Setiyo Prihatmoko

Jurnal Elektronika dan Komputer 2024 STEKOM PRESS

Pada proses penilaian penentuan RT Terbaik mengalami kesulitan karena biasanya penilaiannya hanya berdasarkan pengamatan lingkungan saja, sehingga mengakibatkan dalam penilaian untuk menentukan RT terbaik tidak tepat sasaran sehingga menimbulkan permasalahan pada wilayah tersebut. Dari permasalahan tersebut diatas maka perlu adanya sistem iformasi pendukung keputusan untuk menentukan lingkungan RT Terbaik dengan berbagai indicator penliaan, sehingga dalam proses penentuan RT terbaik bisa tepat sasaran, maka perlu adanya Sistem Informasi Pengambilan Keptusan dalam menentukan Lingkungan Rukun Tetangga ( RT ) Terbaik dengan Metode AHP.

Dita Pratiwi; Prasetya, Adhitya Yoga

Marketing Journal 2024 Sekolah Tinggi Ilmu Ekonomi Totalwin

This research aims to analyze customer satisfaction at the UD.Rini Mulyo material store. This research uses service quality, price and promotion variables as independent variables. Sampling was carried out using Accidental Sampling, obtaining 100 respondents. The data collection method uses a questionnaire given to customers who visit and make transactions at the UD.Rini Mulyo material store. The data analysis technique in this research uses multiple regression analysis which is processed using the SPSS 21 program. The results of the research show that the customer satisfaction variable for the UD.Rini Mulyo material store is influenced by 37.1% of service quality, 29.3% of price and 7.8% of promotions. Overall the independent variables have an influence of 87.2% and the remaining 12.8% is influenced by other variables not found in this research.

Novita Wahyuningsih; Prasetya, Adhitya Yoga

Marketing Journal 2024 Sekolah Tinggi Ilmu Ekonomi Totalwin

The purpose of this study was to determine the effect of product quality, price perception, and brand image on purchasing decisions and to find out the indicators that influence these variables in PRODUCT QUALITY ANALYSIS, PRICE PERCEPTION AND BRAND IMAGE ON PURCHASE DECISIONS OF VIT BRAND DRINKING WATER IN VILLAGES BANJARNEGARA GRIPIT.                 The independent variables in this study are product quality, perceived price and brand image. The dependent variable in this study is the Purchase Decision using the Reo Purba formula in selecting the sample used based on chance encountered or whoever the researcher sees as suitable as a data source, namely 100 respondents.                The method used in analyzing the data is multiple linear regression analysis which includes the t test and f test where previously the data was tested with validity, reliability and classic assumption tests, for the classical assumption test consisting of multicollinearity tests, heteroscedasticity tests and normality tests with SPSS program assistance. The results of the study show that product quality has a significant effect, price perception has a significant effect, brand image has no significant effect on purchasing decisions for bottled drinking water with the VIT brand in the village of Gripit, Banjarnegara.  

Ratna Anjani; Prasetya, Adhitya Yoga

Marketing Journal 2024 Sekolah Tinggi Ilmu Ekonomi Totalwin

This study aims to test and analyze the influence of product quality, service quality, price, location and product innovation on the purchase decision of Martabak Favorite Pak Man in Sumpiuh District, Banyumas Regency, Java Jengah Province. Data collection was carried out with a data questionnaire using a likert scale of 5 options. Populasi dati this study is the buyer of mr. man's favorite martabak in sumpiuh district of Banyumas regency, Central Java Province, which numbers 96 people. Technical sampling using Accidental sampling is a direct sampling technique for this type of research data that can be done with easy and convenient steps by not getting into difficulties even if done accidentally or by chance. Data collection techniques use questionnaires and observations. The method used in analyzing the data is multiple linear regression analysis which includes the T test and F Test or Model Feasibility which previously the data was tested first with validity tests, reliability tests, and classical assumptions, classical assumption tests consisting of multicollinearity tests, heteroscedasticity tests and normality tests with the help of the SPSS program. The results showed that product quality had a significant effect, service quality had a significant effect, price had a significant effect, location had a significant effect and product innovation had a significant effect on the purchase decision of Mr. Man's favorite Martabak in Sumpiuh District, Banyumas Regency, Central Java Province

Anggraini, Qomariyah Hapsari; Prasetya, Adhitya Yoga

Marketing Journal 2024 Sekolah Tinggi Ilmu Ekonomi Totalwin

The purpose of this study was to analyze the relationship between service recovery, switching barriers and brand image variables on purchasing decisions. The independent variables analyzed in this study are service recovery, switching barriers and brand image variables. The dependent variable analyzed in this study is the purchase decision.                             The sample used in this study consisted of 100 respondents who are permanent employees. Sampling was carried out by purposive sampling method by distributing questionnaires. Data analysis in this study used SPSS data processing software version 21. Data analysis in this study used validity and reliability tests, classical assumption tests, multiple linear regression tests and tests. The results showed that the service recovery variable had a positive and significant effect on purchasing decisions, while the switching barrier variable had a positive and significant effect on purchasing decisions and the last result was that brand image variable had a positive and significant effect on purchasing decisions.

Dimas Bayu Wardana; Sulastri Sulastri

Jurnal Elektronika dan Komputer 2024 STEKOM PRESS

PT Astra International BMW Semarang operates in the automotive sector, focusing on sales, aftersales, and spare parts for BMW cars. The availability of spare parts is crucial for customer satisfaction, as stock shortages can lead to disappointment. Using data from 52,162 spare parts sales transactions from January 2019 to June 2023, the study applies data mining techniques with the a priori and eclat algorithms to identify consumer purchasing patterns and prevent stock shortages. The research aims to provide recommendations for prioritizing spare parts stock. Utilizing the CRISP-DM methodology and R programming, the study found that the highest confidence in purchasing patterns occurs with a combination of three itemsets: if a customer buys an oil filter set (B11.42.8.593.186) and washer cleaner (B83.12.5.A1A.683), they will also buy BMW engine oil (Z99000000333) with 100% confidence. These findings can help PT Astra International BMW Semarang manage spare parts stock more effectively.

Rizal, Adetya Rizal Permana Putra; Rizal, Adetya Rizal Permana Putra; Jati Sasongko Wibowo

Jurnal Elektronika dan Komputer 2024 STEKOM PRESS

Pada tahun 2024, Indonesia akan menyelenggarakan pemilihan umum serentak yang meliputi pemilihan presiden dan pemilihan wakil rakyat di seluruh Indonesia. Masyarakat menanggapi kejadian ini dengan perasaan campur aduk, membagikan pemikirannya di situs media sosial seperti Twitter. Penelitian analisis sentimen calon presiden Indonesia tahun 2024 dilakukan terkait peristiwa ini. Sebanyak 1458 tweet digunakan dalam penelitian ini. Dengan 40,31% responden menyatakan sikap positif dan 43,46% menyatakan sentimen negatif, temuan analisis menunjukkan keseimbangan antara kedua sentimen tersebut. Menggunakan frasa "calon presiden," program Python di situs web Google Colab mengambil data twitter. Pendekatan K-Nearest Neighbor digunakan dalam proses klasifikasi. Selain itu data latih dibagi 6 : 4. 40% data uji dan 60% data latih. Nilai evaluasi yang diperoleh dari pengujian model dengan teknik K-Nearest Neighbor adalah akurasi sebesar 90,95%, presisi sebesar 62,17%, recall sebesar 62,33%, dan F-Measure sebesar 61,87%.

Raihan Haidar azis; Uus Mohammad Darul Fadli

Jurnal Manajemen Riset Inovasi 2024 Pusat Riset dan Inovasi Nasional

Pengkajian ini bertarget guna menganalisa strategi pemasaran yang diterapkan oleh UMKM Kedai Kita untuk mengembangkan pemasaran serta persaingan. Pengkajian ini bermetode studi kasus secara berpendekatan kualitatif, di mana data dihimpun dari wawancara mendalam, analisa dokumen serta observasi. Perolehan pengkajian menampilkan bila Kedai Kita menerapkan strategi pemasaran yang berfokus pada pemanfaatan word of mouth marketing, kualitas produk, serta pelayanan pelanggan. Selain itu, Kedai Kita juga konsisten menjaga kualitas produk dan memberikan pelayanan yang ramah dan cepat sebagai nilai tambah. Tantangan yang dihadapi dalam implementasi strategi ini antara lain adalah persaingan yang ketat dengan usaha sejenis dan keterbatasan sumber daya. Oleh karena itu, Kedai Kita diharapkan dapat terus berinovasi dalam strategi pemasaran dan memperkuat hubungan dengan pelanggan untuk mempertahankan dan meningkatkan pangsa pasar.

Rista; Hwihanus

Akuntansi dan Ekonomi Pajak: Perspektif Global 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This study aims to test and analyze the relationship between micro fundamental variability, macro fundamental to firm value, ownership structure, financial performance, and capital structure in Insurance Services Companies listed on the Indonesia Stock Exchange. Population search on 30 financial statements of Insurance Services Companies listed on the Indonesia Stock Exchange. This research method uses purposive sampling with a total sample of 10 companies with the years 2021-2023. The data analysis technique in this study uses Partial Least Square which consists of Inner Model, Outers Model and Weight Relation. The results showed that of the 13 hypotheses made, 3 hypotheses were accepted while 10 hypotheses were rejected. The test results show that 10 indicators have insignificant values.    

Delila Pandora Harlacxienty; Hwihanus

Jurnal Publikasi Ekonomi dan Akuntansi 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research was conducted with the aim of analyzing the influence of macro fundamentals, micro fundamentals, on company value with capital structure, financial performancel and company charactelristics in pharmacelultical indulstry companiels listeld on thel Indonelsian stock elxchangel in 2013-2022. This relselarch is relselarch ulsing Smart PLS4-baseld statistical data analysis melthods. Thel melthod ulseld in thel relselarch is a qulantitativel melthod, and thel data collelcteld is selcondary data on indelpelndelnt and delpelndelnt variablels. This data is takeln from financial relports and annulal relports as welll as othelr intelrnelt soulrcels on thel Indonelsia Stock Elxchangel welbsitel, namelly www.idx.co.id. Thel relselarch relsullts show that macro and micro fulndamelntal factors havel a significant influlelncel on company valulel, with capital strulctulrel and financial pelrformancel acting as meldiators that strelngtheln or welakeln this rellationship. Company charactelristics welrel also foulnd to play an important rolel in deltelrmining company valulel, elspelcially in thel contelxt of sizel and produlct divelrsification. Thel implications of this relselarch providel insight for pharmacelultical company managelrs and invelstors relgarding thel importancel of paying attelntion to fulndamelntal factors in making stratelgic delcisions. Thel relsullts of this relselarch also show thel importancel of adaptivel policiels to macroelconomic changels to maintain and increlasel company valulel in thel pharmacelultical indulstry in Indonelsia.