PT Bank Central Asia, Tbk KCP Kyai Caringin continues to raise public funds. To achieve this, we need the right strategy through optimal service by improving product quality and offering it to customers according to customers desires and needs, as well as providing the best service. Effort to provide optimal service to customers must pay attention to the factor needed by customers. Customer satisfaction is very important because by knowing the level of customer satisfaction, we can find out how far the quality of services provided by employees has an effect on customer satisfaction
 

The implementation of the quality of services provided to customer satisfaction and response at BCA Syariah is examined in depth with the research method used is data collection which is directly observed by researchers with probability sampling and quantitative techniques. This research was conducted since June 2020 by  working directly at Bank BCA Syariah. There is a strong relationship between service quality of 20.52 so that the level of satisfaction can increase positively and is influenced by the amount of customer service at BCA Syariah. The contribution made between the influence of service quality and customer satisfaction is 42.4%. This can have a positive impact and a big impact on BCA Syariah and the customers themselves. So that a good quality service provided by BCA Syariah to BCA Syariah customers will give a positive response and satisfaction for BCA Syariah customers. Utilizing human resources so that they are sufficiently knowledgeable and proficient in explaining a product, training can be held to help improve quality.

In the current era of globalization, computer users are increasing. Almost every job in school institutions uses computer aids as well as in SMP N 1 Salatiga which is located on Jl. R. Soeprapto No. 34 really need to use a computer. Especially in the school library which has not been able to take advantage of the sophistication of computer technology in recording school tuition payments.
The problem that is often encountered is that in the data processing process errors are still found at the time of recording in making SPP payment transactions because they are still processed manually by being recorded in the books one by one so that the resulting calculation of school tuition payments is less accurate.
With these problems the author tries to formulate a problem, namely how to make a computerized program for paying school tuition and using a multiuser-based program at SMP N 1 Salatiga in order to process data more quickly with a minimum error rate. In making this thesis, the author uses Visual Basic 6.0 software and the data base uses Microsoft Access.

PT Bank Central Asia, Tbk Roxy Mas Branch continues to raise funds from the public. To achieve this, the right strategy is needed through optimal service by improving the quality of products and services in accordance with the wishes and needs of customers. By knowing the level of customer satisfaction, it can be seen how far the services that have been provided by employees / staff. Satisfied customers are customers who get value from suppliers, manufacturers or service provider. Value can be a service, product or system or something that is emotional. If the customer states that value is quality product, then satisfaction occurs when the customers gets a quality products. If the value gets comfort, then satisfaction is obtained if the service provided is really comfortable and satisfying. If the value of customer, is a low price the customer will be satisfied with the producer who provides the most competitive price.

Pesatnya perkembangan teknologi dan informasi menghadirkan era baru pada industri layanan jasa keuangan, yaitu perbankan dan lainnya. Munculnya teknologi finansial atau fintech menjadi salah satu pilihan bagi konsumen. Karakteristik yang dibangun oleh fintech itu sendiri adalah memberikan pelayanan berbasis teknologi secara online, menggunakan internet dan dapat di akses dari mana saja. Sebagai salah satu bank terbesar di Indonesia Bank BCA mempunyai strategi-strategi dalam penyikapan adanya teknologi baru di dunia jasa keuangan. Dalam penelitian ini menggunakan penelitian kualitatif yang memberikan penjelasan secara deskripstif mengenai strategi yang dilakukan oleh BCA dalam menghadapi gempuran teknologi dan digitalisasi, salah satunya fintech. Dalam penelitian ini dilakukan analisis menggunan analisis SWOT. Sehingga memberikan informasi mengenai kekuatan, kelemahan, peluang serta ancaman. Ditemukan bahwa Bank BCA memiliki potensi dalam peningkatan layanan keuangan secara digital, bersamaan dengan adanya teknlogi finansial atau fintech.

Customer service plays a very important role in a business. In addition to the products or services offered by customers, they will also definitely assess the way employees serve them, customer services will not go unnoticed by customers. Business founders are obligated to provide product and services that are able to provide satisfaction to customers.Along with economic and technological developments as well as business competition, companies compete to be able to provide more satisfying products and services for customers.This is done in order to get new customers and retain customers. This study aims to determine the effect of service quality and product quality on customer satisfaction. The population used in this study is customers of BCA cabang Roxy Mas. Data collection methods using library research and field research. As for the analysis technique used in this study is multiple correlation coefficient analysis. The test results show that the variables used in this study have a significant and positive effect on customer satisfaction of BCA cabang Roxy Mas. This indicates that the better the quality of service, the more customer satisfaction increases.

In the Lennggahsari 02 State Elementary School, Kecamatan Cabangbungin, Kabupaten Bekasi, there were problems that started from the teacher's work discipline that needed to be improved. This is indicated by the existence of overlapping work activities, delaying some activities, limited management to innovate and the unintegrated work team of teachers. In terms of personnel, it can be seen that there are problems such as: There are teachers who come late from the appointed time, there are teachers who go home before the end of school hours, there are teachers who are not present without giving a clear reason. The existence of the above teacher discipline constraints can be caused by various factors, such as: Leadership, Planning, Directing, Coordination, Educational Administration, Organizational Culture, Organizational Behavior, Salary System, Position Promotion, Educational Background and Family. In this study, the author tries to examine work discipline in relation to educational planning and administration.
The method used in this study is descriptive associative survey method. In this method there are at least two variables. This associative research is a relationship between two variables, namely education administration and teacher work discipline.
Based on the formulation of the results of the research at the Lenggahsari State Elementary School 02 Lenggahsari Village, Branchbungin District, it is presented that there is a positive relationship between the Education Administration Variable (X) and the Teacher Work Discipline Variable (Y). The higher the value of Education Administration, the Discipline of Teacher Work will increase.

This study aims to determine and analyze the influence of the variables of leadership, organizational culture and competence on employee performance. The object of this research is PT. Lion Mentari Airlines which is one of the private airlines in Indonesia. The sample used in the study was 98 aircraft technician employees using a non-probability sampling technique with purposive sampling. Where questionnaires are distributed directly to aircraft technician employees who are permanent employees. Based on the results of the correlation test (R), the Coefficient Correlation (r) number is 0.458, which means that leadership (X1), organizational culture (X2), competence (X3) together have a moderate and positive relationship to employee performance (Y). . Furthermore, based on the significance value of F of 0.000, it is smaller than 0.05. The results of the F test which were analyzed using the SPSS program obtained a calculated F value of 8.311 with a significance of 0.000 <0.05, it can be concluded that the tested group had a significant (significant) difference. This result means that simultaneously there is a significant influence between leadership (X1), organizational culture (X2), competence (X3) on employee performance (Y).

The goal of this scientific article is to determine and assess the impact of brand image and promotion on  Dua Belibis sauce buying decisions. The design of the research is associative research, then the data obtained for both primary and secondary data are obtained from various literature studies. In addition, data were also collected and scored using a Likert Scale measurement. The brand image and the promotion as a control variables has a favorable and significant impact on purchase decisions. The most important factor influencing consumers' purchasing decisions when it comes to Delmonte sauce is promotion. The adjusted R Square value is 0.281, indicating that 28.1 percent value of the dependent variable can also be explained by the independent factors, namely brand image and promotion, while the remaining 71.9 percent cannot be explained yet by variables that addressed in this study.
 
Keywords: promotion, brand image, purchase decision, branding
 

Teachers play an important role in the world of education. For this reason, as a teacher, you must have the principle of lifelong learning in order to find the best way to educate. The teacher plays a role in controlling the course of the learning process, which is expected to carry out the task as well as possible.
The reward method is one way to motivate students to achieve achievements. This reward method is motivated by the concept of behavioristic theory, namely that learning is a change in behavior as a result of the interaction between stimulus and response (Ginanjar. 2013:2). Motivated students are initiated and motivated by a need. According to Abraham Maslow reward (award) is one of the basic needs that encourage a person to actualize himself (Wantah. 2005:164).
Human needs consist of five levels from the lowest to the highest, starting from physiological needs, security, belonging and being loved, self-esteem, and self-actualization. If, a level of need has been met, then the need no longer functions as a motivator.
This will then be able to strengthen the teacher regarding the appropriate response so that it can stimulate students. In addition to the basic needs factor, the student's family background also affects the strength of the response given by the student.