Improving service efficiency and system management has become a major focus in the higher education environment, especially in the context of helpdesk services. This research explores the application of ITIL v3 (Information Technology Infrastructure Library) Framework in the development of helpdesk services at the Business Administration Department at Politeknik Negeri Sriwijaya. The research method used is a qualitative approach with in-depth interviews with IT staff, lecturers, and students. The analysis results highlight the implementation of ITIL v3 modules such as change management, capacity management, and service management as a foundation for improving the quality of helpdesk services. The implementation of ITIL v3 Framework has brought significant impact in improving service responsiveness, reliability, and efficiency. The results of this study provide an in-depth understanding of the benefits of implementing the ITIL v3 Framework in the context of higher education, especially in the Business Administration department at Politeknik Negeri Sriwijaya.

This research was conducted using qualitative descriptive methodology that requires identifying and analyzing the problems found. Qualitative research is based on primary data and secondary data. Primary data are obtained by conducting observations, interviews, and documentation, while secondary data are obtained through books, previous research, and articles directly related to research. The purpose of this study was to determine extrinsic motivation in PT. Digivla Indonesia by analyzing obstacles and solutions to overcome extrinsic motivation in employees and companies. From the results of this study, it can be seen that PT. Digivla Indonesia has provided concrete examples of the implementation of extrinsic motivation regularly and periodically, but not all employees get equal attention. This can be seen from the employee's answer regarding the level of extrinsic motivation provided is very lacking, and some divisions have not been able to carry out tasks in accordance with deadlines, so regular supervision is needed for companies to provide extrinsic motivation.

The study intends evaluate impact PT BankRakyat Indonesia (PERSERO) TBK's Bengkulu City Branch Office's QuickResponse Code Indonesian Standard (QRIS) Non-Cash PaymentSystem on financial inclusion (Y). by employing quantitative techniques. The primary data utilized this study were obtained by handing out questionnaires to Bank Rakyat Indonesia (PERSERO) Tbk clients at the Bengkulu City Branch Office. Test multiple linear regression analysis from the constant value coefficients table 36.448 it can be explained a positive correlation between Effectiveness (X1) and the coefficient, indicating Effectiveness on Financial Inclusion. The effectiveness variable is 0.811, meaning that if the other independent variables are constant, then there is an increase of 1 unit, so financial inclusion will increase by 0.811, the coefficient is positive. Test multiple linear regression analysis from the coefficients table with a constant value of 36.448, may be said that a positive coefficient indicates positive association between efficiency and financial inclusion the efficiency (X2) to financial inclusion has change value zero. The efficiency variable's value for  regression coefficient 0.542, meaning that if the other independent variables remain the same, Financial Inclusion will increase by 1 unit, so Financial Inclusion will increase. The findings of the analysis's multiple correlation coefficient test X1, X2 affect Financial Inclusion (Y) of 0.936, which means that it has a very strong correlation coefficient relationship because value is in range between 0.80-1,000.

This study aims to conduct a literature review of the results of research on the Implementation of Mudharabah Agreements in the Economy in Indonesia. This study uses a Systematic Literature Review (SLR) with a qualitative approach. The results of this study indicate that based on the results of the Systematic Literature Review, it shows that the mudharabah contract is one of the pillars of the sharia economy that represents Islamic principles to realize social justice through a profit-sharing system. As well as the implementation of the mudharabah contract in the Indonesian economy is in accordance with maqasyid sharia which is able to encourage the welfare of the people. This research method uses the Systematic Literature Review (SLR) method using a qualitative descriptive approach.

This paper aims to provide an explanation of the contribution of Islamic banking in the framework of national economic development, considering that the Islamic industry has developed rapidly in the last few decades. The method used is a systematic literature review (SLR) by documenting several articles that have similar research. The findings show that economic development aims to improve the welfare of its people. The success of a country's development can be seen from a high and sustainable level of economic growth. This growth can be seen through the increase in the production of industrial goods, the number of schools, the increase in infrastructure, and the increase in the service sector. Economic development will have an impact on changes in the economic structure towards a better stage, so that socio-economic aspects in society can be seen in the form of reduced poverty, unemployment, and increased people's purchasing power. Unstable economic growth has resulted in Indonesia still being in the middle income zone, therefore the participation of all elements of the government, society and the banking sector is no exception. Banking has an important role in advancing the national economy, besides functioning as a collector and distributor of public funds, banking also aims to support the implementation of national development in the framework of increasing equity and economic stability towards increasing the welfare of the community at large. Especially in the Islamic economy, Islamic banking seeks to accelerate economic growth by carrying out financial, commercial and investment activities in accordance with Islamic teachings. Islamic banks are not only banks that eliminate the interest system in their operations but also carry out social welfare oriented roles. The Islamic banking industry has a strategic role in the development of the people's economy, contributing to transforming the economy into productive, value-added and inclusive economic activities.

Tujuan dari penelitian ini untuk mengetahui penerapan manajemen sumber daya perusahaan dan manajemen rantai pasok di Grand Pet Shop. Dalam melakukan analisis terhadap bisnis mitra, peneliti menggunakan metode kualitatif berupa teknik wawancara secara langsung dengan owner Grand Pet Shop. Hasil yang ditemukan melalui analisa, Grand Pet Shop telah menerapkan proses supply chain meliputi perencanaan, proses, penyimpanan, pengiriman, dan retur barang kemudian mitra juga telah melibatkan 4 bidang fungsional yaitu marketing and sales, supply chain management (SCM), accounting and finance, dan human resources dalam menjalankan bisnisnya serta analisa penggunaan Enterprise Resource Planning (ERP) masih tidak disarankan untuk saat ini dikarenakan belum ditemukan kecocokan untuk digunakan Grand Pet Shop dikarenakan biaya yang cukup tinggi dan sistem Enterprise Resource Planning terlalu rumit untuk Grand Pet Shop yang masih UMKM, tetapi tidak menutup kemungkinan di masa yang akan datang.

The purpose of this study was to determine the effect of locus of control and perceptions of organizational support on employee performance with employee engagement and proactive work behavior as intervention variables in DP3AP2KB Central Java Province. This study uses a quantitative descriptive which describes the condition of the facts with the data collected from a questionnaire based on direct observation of the Central Java Province DP3AP2KB. The population in the study included all DP3AP2KB Central Java Province workers, totaling 101 workers and the analysis technique used was multiple linear regression analysis, using SPSS Version 24, and it was found that locus of control had the strongest influence on improving employee performance. Perceived organizational support will also improve employee performance through proactive behavior of employees, because perceived organizational support is found to be unable to directly influence employee performance.

Tujuan penelitian ini adalah untuk menguji apakah Produk Domestik Bruto (PDB), tingkat suku bunga, kupon, jatuh tempo dan inflasi berpengaruh terhadap Yield To Maturity (YTM) Obligasi Pemerintah. Data yang digunakan adalah jenis obligasi pemerintah dengan kupon Fixed Rate (FR) dengan denominasi Rupiah 2018 – 2022. Metode yang digunakan adalah metode sampling purposive, sehingga didapatkan sampel sebanyak 23 obligasi seri FR. Jenis penelitian yang digunakan adalah penelitian kuantitatif, yaitu untuk membuktikan hubungan antara variable independent dengan dependent. Hasil penelitian ini menunujukan bahwa secara parsial PDB tidak berpengaruh positif terhadap YTM, suku bunga tidak berpengaruh positif terhadap YTM, kupon berpengaruh positif terhadap YTM, jatuh tempo tidak berpengaruh positif terhadap YTM dan inflasi tidak berpengaruh negatif terhadap YTM.

This study aims to conduct a literature review of the results of research on the marketing strategy of Islamic banking in Indonesia. The method used in this study is a Systematic Literature Review (SLR) with a qualitative-descriptive approach, to published journal articles from 2020-2023 obtained from the Google Scholar database on Islamic banking marketing strategies. The results of the discussion of the Systematic Literature Review show that marketing strategy has a very important role in the increasingly fierce competition in Islamic banking by implementing various strategies that can be used for the development of Islamic banking products in Indonesia.

Abstrak
Startup merupakan usaha yang dirancang untuk menemukan model bisnis yang tepat agar dapat bertahan. Startup mempunyai kemungkinan untuk berhasil atau gagal. Hal tersebut dipengaruhi oleh kemampuan dalam transformasi digital dan pengembangan usaha di bidang teknologi. Di Indonesia masih terkendala dengan jumlah dan kualitas talenta digital yang masih kurang dan enterpreneurship yang masih rendah (3,1%). Pontianak merupakan kota dengan jumlah startup digital paling sedikit dibandingkan kota lain di Indonesia (0,74%). Peran setiap pihak dalam ekosistem digital sangat berpengaruh terhadap keberlangsungan startup digital. Ekosistem digital di Pontianak adalah pemerintah, akselerator, perguruan tinggi, inkubator, mahasiswa/ talenta, komunitas dan startup digital. Penelitian ini berfokus untuk membantu ekosistem digital mengatasi kesulitan dalam melakukan kolaborasi pengembangan startup digital di Pontianak. Metode penelitian yang dilakukan adalah survei langsung dan wawancara dengan 6 startup digital lokal dan stakeholder startup di Pontianak. Analisis stakeholder dilakukan untuk menentukan responden. Hasil indept interview dianalisis menggunakan metode design thinking dan focus group discussion (FGD). Hasil analisis menunjukkan bahwa faktor utama yang membantu mengatasi kesulitan dalam kolaborasi untuk pengembangan startup digital di Pontianak adalah 1) aktivasi ekosistem digital lokal; dan 2) pengembangan digital-sociopreneurship dan competency improvement. Strategi pengembangan startup yang direkomendasikan bertujuan untuk merealisasikan dua hal tersebut.