Injustice in private insurance practices in Indonesia often arises due to the imbalance of the position of attachment between the insurance institution and the insured party, such as in unilateral claim rejection or adverse standard clauses. This study aims to analyse the role of insurance guarantees from the state as an alternative to legal protection and justice for consumers. Through a juridical-normative approach and case studies on breaches of agreements committed by private insurers, based on the analysis conducted, it is known that state intervention in the form of an insurance guarantee scheme or Policyholder Protection Scheme (PPS) can provide legal certainty and public confidence in the insurance industry. The study recommends the establishment of a national insurance guarantee institution as a structural solution to the imbalances that occur in the commercial insurance system in Indonesia.

In the rapidly evolving digital economy, small and medium sized enterprises (SMEs) are increasingly using digital marketing strategies to overcome traditional barriers to internationalization. However, despite growing accessibility to digital platforms, many SMEs struggle with strategic integration, limited technological readiness, and institutional constraints. This study investigates how digital marketing tools such as search engine optimization (SEO), social media, e-commerce, and customer relationship management (CRM) can be effectively leveraged to support SME international growth. The research adopts a qualitative methodology using literature review and thematic analysis of over twenty peer reviewed studies from 2020 to 2024, aimed at developing a conceptual model that maps the interaction between digital tools, internal mediating capabilities (digital trust and technological readiness), and external moderating factors (institutional barriers and market volatility). The findings indicate that while digital tools facilitate market visibility, customer engagement, and transactional efficiency, their success is significantly influenced by internal readiness and external conditions. The resulting conceptual model offers a comprehensive framework for SMEs to align their digital strategies with internationalization goals and highlights the role of policymakers in supporting digital infrastructure and capability development. This research contributes to both theory and practice by bridging digital marketing and international entrepreneurship, proposing a roadmap for sustainable global expansion through adaptive digital strategies.

Digital transformation of public services is an important step towards efficient, transparent and accountable government institutions. This study recommends strengthening digital infrastructure and providing ongoing training for staff and the community to support the optimization of digital transformation of land services. The purpose of this study is to analyze the implementation of Management Information Systems in supporting the digital transformation of land services at the Land Office (BPN) of Asahan Regency. The study used a qualitative approach, combining case studies and analysis. The results show that various services such as Complete System Land Registration (PTSL), certificate checking, and electronic transfer of rights have been digitized, supported by innovations such as the Touch My Land application and digitization of land registration archives. This shift has accelerated service processes, increased transparency, and improved public satisfaction. However, challenges remain in terms of public digital literacy, technology infrastructure, data security, and so on. To maintain the sustainability of the transformation, Asahan District BPN implements a strategy of continuous system development, human resource training, and cross-sector collaboration.
 

This study investigates the strategic role of Human Resource Management (SHRM) in building Organizational Resilience (OR), particularly through the moderating effect of Transformational Leadership (TL) and the contextual influence of organizational culture. The research addresses a pressing problem: how organizations can maintain adaptability and continuity amid persistent uncertainty and crisis. The objective is to propose and validate an integrative conceptual model linking SHRM practices, leadership behavior, and employee engagement to resilience outcomes. A qualitative exploratory case study design was employed, involving semi structured interviews with senior HR professionals and organizational leaders from multiple industries that have experienced disruption in the past five years. Thematic analysis was applied to identify patterns and validate findings through triangulation and participant feedback. The results reveal that SHRM practices such as talent agility, flexible work arrangements, and leadership development significantly enhance resilience by fostering proactive employee engagement. Furthermore, the presence of transformational leadership strengthens the implementation of these HR strategies, while organizational culture moderates the extent to which engagement translates into resilient behavior. This study contributes to the literature by offering a systemic framework that synthesizes strategic, behavioral, and contextual dimensions of resilience. The proposed model underscores the importance of aligning HR strategies with adaptive leadership and supportive culture to build organizational systems capable of sustaining performance under pressure. These findings have practical implications for HR policymakers and organizational leaders seeking to embed resilience into workforce strategies and institutional frameworks.

This study aimed to determine the Role of Village Government in developing UMKM and factors influencing the development of UMKM in Torosiaje Village, Popayato Subdistrict, Pohuwato Regency. The study used a descriptive method with qualitative research in which its data collection techniques used were observation, interviews, and documentation. Meanwhile, the data analysis was carried out through data reduction, data display, and conclusion drawing. The study findings indicated that the role Of government was crucial in the development of UMKM, where it ensured acces to capital, expanded market access, regulation,and digitalization. In addition UMKM also had several factors influencing their development, including internal, external.

This research aims to examine: (1) the influence of mindfulness at work on prosocial behavior (2) the influence of mindfulness at work on empathy (3) the influence of empathy on prosocial behavior (4) the influence of mindfulness at work on prosocial behavior through empathy. This research is cursal research. The population of this research is independent workers in Bukittinggi City. The number of samples used was a population of 150 independent workers taken using non-probability sampling. Data collection used a questionnaire with a Likert Scale. The analysis technique used is through SmartPLS 4 software. The results of data processing in this study show that: (1) mindfulness at work has a positive and significant effect on prosocial behavior in independent workers (2) mindfulness at work has a positive and significant effect on empathy in independent workers (3) empathy has a positive and significant effect on prosocial behavior in independent workers (4) empathy mediates the effect of mindfulness at work on prosocial behavior in independent workers.

Compensation and motivation are two important factors in the organization of a company. High attention to both of these is expected to have an impact on increasing employee performance in providing services to consumers. However, from the results of observations, it appears that there are still employees who are still lacking in motivation in providing services to consumers: 1) Employees at Freshmart Bahu Mall Manado have not become professional human resources in providing services to consumers; 2) There are still employees who have low motivation. This study aims to 1) determine the effect of compensation on employee performance at Freshmart Bahu Mall Manado. 2) to determine the effect of motivation on employee performance at Freshmart Bahu Mall Manado, 3) to determine the effect of compensation and motivation together on employee performance at Freshmart Bahu Mall Manado. This study uses a correlational method. The data analysis conducted provides the following conclusions: 1) Compensation has a significant effect on employee performance at Fresh Mart Bahu Mall Manado, 2) Motivation has a significant effect on employee performance at PT. Fresh Mart Bahu Mall Manado, 3) Simultaneously, both compensation and motivation have an effect on employee performance at Fresh Mart Bahu Mall Manado.

The 600-person outsourcing service company PT. Swapro Internasional Malang is where we carried out our investigation.  This research was primarily motivated by the deterioration in employee performance, as seen by the attainment of Key Performance Indicators (KPIs) of just 67% of the 85% objective.  This study's objective is to examine both direct and indirect consequences of job crafting and organisational culture on employee performance, using work satisfaction as an intervening variable. This study takes a quantitative approach and employs a survey method., administering a questionnaire to 235 respondents who were chosen via proportionate random selection.  SmartPLS 4's Structural Equation Modelling was used to analyse the data. The study's findings show that organisational culture and job crafting significantly and favourably affect employee performance that is both directly and indirectly impacted by work satisfaction.  These results validate that the effects of organisational culture and job crafting on performance is reinforced by work satisfaction, which serves as a mediator.  The primary finding of this research is that task management alone is not enough to improve employee performance; businesses also need to foster a good organisational culture, offer chances for self-improvement, and establish a supportive work environment. These findings' practical ramifications push management to focus more on non-monetary factors like open communication, managerial support, and recognition in fostering work happiness.

This study investigates the influence of employee relationship quality on customer service satisfaction at the Toko Kurnia Emas. The central issue addressed is the extent to which positive interpersonal relationships among employees enhance the quality of service experienced by customers. Accordingly, the research focuses on assessing the degree of impact that employee relationship quality exerts on customer satisfaction. Employing a quantitative approach with a descriptive correlational design, the study involved 15 employees and 15 customers selected through total and purposive sampling techniques, respectively. Data were collected via a Likert-scale questionnaire and analyzed using simple linear regression to examine the relationship between variables. The findings reveal a significant positive relationship between the quality of employee relations and customer service satisfaction. In essence, harmonious employee interactions contribute to higher levels of customer satisfaction. This study offers practical insights for managers in the retail sector, emphasizing the importance of fostering strong internal relationships to enhance overall service performance. Future research is encouraged to include a larger sample and explore additional variables, such as employee training and professional development, that may influence customer satisfaction

Employee productivity is a crucial element in determining the operational success of a company, which is influenced by internal factors such as technical skills and working conditions. The purpose of this study is to examine the extent to which technical skills contribute to increasing employee productivity at PT Sumber Bara Abadi, considering the role of the work environment as a mediating variable. The research approach is quantitative, using the Structural Equation Modeling (SEM) method with the Partial Least Squares (PLS) technique. The population in this study includes all 70 permanent employees of the company, where the entire population was used as the sample through a census technique due to its limited size. Data collection was conducted using a questionnaire designed to assess aspects of technical skills, work environment, and productivity levels. The analysis results indicate that technical skills have a positive and significant influence on productivity, as well as on the work environment. Additionally, the work environment was also found to have a significant impact on employee productivity. Other findings confirm that technical skills indirectly influence productivity through the mediation of the work environment. Based on these results, it is recommended that the company develop a technical skills training program integrated with a strategy for creating a conducive work environment to promote optimal and sustainable productivity.

This research aims to explore the role of dynamic capability and organizational agility in enhancing the performance of micro, small, and medium enterprises (MSMEs), particularly within the batik and embroidery sectors in Pasuruan Regency, specifically in the Bangil, Beji, Gempol, and Pandaan areas. Data was gathered from 48 MSMEs owners through questionnaires, and the analysis was performed using quantitative methods with SmartPLS 4.0 software to test the research hypotheses. The findings revealed that dynamic capability is essential for enhancing MSMEs' performance, while organizational agility also positively influences performance. Additionally, the study indicated that both dynamic capability and organizational agility positively impact the performance of batik and embroidery MSMEs in the Bangil, Beji, Gempol, and Pandaan regions. This research provides valuable insights for decision-making and strategy formulation in the face of market uncertainties, offering practical recommendations for MSMEs owners to enhance their efficiency and competitiveness.
 

The development of wearable technology such as sportwatches has driven an increase in purchasing interest, especially among millennials. This study aims to analyze the effect of product quality, brand image, and promotion on the purchase intention of sportwatches in the millennial consumer segment in Indonesia. This study uses a quantitative approach with an associative method. The sample consisted of 100 millennial respondents who were selected purposively, with an instrument in the form of a Likert scale closed questionnaire. Data were analyzed using multiple linear regression, F test, t test, and coefficient of determination. The results of the analysis show that the three independent variables, both simultaneously and partially, have a significant effect on the purchase intention of sportwatches. The product quality variable is the dominant factor in influencing purchase intention, followed by brand image and promotion. The coefficient of determination (Adjusted R Square) of 66.3% indicates that the combination of the three variables is able to explain most of the variation in consumer purchase intention. These findings provide strategic implications for manufacturers in designing a more adaptive marketing approach to millennial preferences that prioritize quality, brand reputation, and digital promotional interactions.

This study aims to analyze the effectiveness of employee performance management at Indomaret Kamal outlets in Bangkalan city, through a qualitative case study. The research method uses semi-structured interviews with an employee to explore their experiences and perceptions related to various aspects of work, including stock management, work relationships, and job satisfaction. The results of the analysis indicate weaknesses in the stock management system, characterized by inconsistencies between online and physical stock data, and lack of adequate supervision from management. This causes some best-selling products to sometimes run out before the next stock replenishment schedule, causing losses in the form of lost potential sales and customer dissatisfaction. In addition to stock problems, employees are also dissatisfied with management supervision which is considered inadequate, which causes difficulties in carrying out tasks and reduces work motivation. In conclusion, this study highlights the need to improve the stock management system, increase more effective and supportive supervision, and employee training programs to improve the effectiveness of performance management at Indomaret. By implementing these recommendations, it is hoped that the effectiveness of employee performance management at Indomaret Kamal can be increased, which will ultimately have a positive impact on company productivity and customer satisfaction.
 

This research explores the impact of job insecurity on turnover intention among Generation Z employees in Yogyakarta, with work motivation examined as a moderating factor. Employing a quantitative methodology, data were gathered from participants and analyzed using Partial Least Squares (PLS). The analysis indicates that job insecurity has a significant positive effect on turnover intention, whereas work motivation mitigates this relationship. The results highlight the importance of fostering work motivation as a strategic approach for organizations to reduce employee turnover intention.

This study aims to evaluate the impact of job stress and emotional exhaustion (burnout) on employees’ intention to resign (turnover intention), considering the importance of retaining high-quality personnel for companies. High levels of job stress often lead to psychological and emotional strain that harms employee well-being, which may, in turn, increase their desire to leave the job. Additionally, burnout—characterized by emotional fatigue, depersonalization, and reduced personal accomplishment—also contributes to the rise in turnover intention. This research adopts a quantitative approach using a survey method, where data were gathered from employees of PT XYZ, a company engaged in providing books and digital educational platforms. The purposive sampling technique was used to collect responses through distributed questionnaires. Statistical analysis was conducted using SPSS IBM version 29 to examine the direct effects of job stress, burnout, and turnover intention. The findings indicate that job stress has no significant influence on the turnover intention of employees at PT XYZ. However, the burnout variable shows a positive and significant effect on employees’ intention to leave. These results underscore that excessive stress and severe burnout can heighten the risk of turnover within an organization. Therefore, it is crucial for companies to implement effective strategies to manage job stress and prevent burnout in order to reduce employees’ turnover intention.

The purpose of this study is to examine the mechanism of implementing payroll deductions for civil servants (ASN) in South Lampung in relation to zakat payment compliance in South Lampung Regency, as well as to determine whether the payroll deduction mechanism is in accordance with Islamic principles. This research employs a qualitative approach. The results of the study conclude that the implementation of payroll deductions, based on the circular letter from the Regent, has not had an impact on the zakat payment compliance of South Lampung ASN. Moreover, the payroll deduction mechanism does not yet align with the proper conditions for zakat payment. The payroll deduction for South Lampung ASN cannot be considered as genuine zakat, as not all civil servants in South Lampung receive a salary or allowance amounting to seven million rupiah, which is the threshold for professional zakat (zakat on income).

In this Digital era, Events occur in teenagers who do shopping activities for pleasure and are emotionally involved with the world of fashion and lifestyle that centers on shopping activities. This increases experiences such as pleasure, positive emotions and personal satisfaction so that they make purchases impulsively. This study was conducted to determine the Effect of Fashion Involvement, Shopping Lifestyle and Hedonic Shopping Value on Impluse Buying on Fashion Products on the Shopee application. This study uses a quantitative approach with a survey method. Samples were taken randomly from active Shopee users with certain criteria. Data were collected through a questionnaire that measured the variables that were studied, namely fashion involvement, shopping lifestyle, hedonic shopping value and impulse buying. Data analysis was carried out using multiple linear regression techniques to test the research hypothesis. The results showed that fashion involvement did not have a partial effect on impulse buying, shopping lifestyle and hedonic shopping value had a positive and significant effect on impulse buying on purchasing fashion products on the Shopee application.

Patient interest in herbal inpatient services at RSU Holistic Purwakarta has decreased compared to conventional services, despite the hospital's strengths in integrative approaches and competent medical professionals in the herbal sector. The low level of public literacy, lack of effective promotion, as well as the absence of a clear service package are the main challenges affecting patients' decision-making to choose herbal services. Therefore, this study aims to analyze the factors that influence patients' purchase intention towards herbal inpatient services and formulate appropriate marketing strategies to increase patient interest. To formulate the proposed strategy, the researcher conducted an internal and external analysis. The internal analysis included Marketing Mix (7P) evaluation and STP (Segmenting, Targeting, Positioning) analysis. External analysis includes consumer analysis, PESTLE, and competitor analysis. This research uses a mixed method, with a quantitative approach as the main method and qualitative as a complement. Quantitative data was collected through distributing questionnaires to 220 respondents who fit the population criteria. The questionnaire was designed based on the constructs of the 7P Marketing Mix theory and the Theory of Planned Behavior (TPB), which includes attitude, subjective norms, and perceived behavioral control. Data were analyzed using the Structural Equation Modeling-Partial Least Squares (SEM-PLS) method to test the relationship between research variables. The results showed that product, price, promotion, people, and process variables had a significant effect on purchase intention, while physical evidence had no significant effect. In addition, TPB variables consisting of attitude, subjective norms, and perceived behavioral control also show a significant influence on patient intention. Based on these results, a marketing strategy was formulated using the TOWS Matrix approach classified in 7P elements and designed into three main solution pillars: (1) Public Awareness Strategy that includes public education through social media and community seminars, (2) Strategy to Strengthen Service Quality and Promotion Integration that focuses on strengthening service quality, developing clear service packages, and integrating cross-channel promotions, and (3) Personalized Service Development Strategy that tailors services to patients' needs and preferences. This strategy is expected to increase public awareness, form positive attitudes, and encourage patient decisions to use herbal inpatient services at Holistic Purwakarta Hospital.

This study aims to provide empirical insight into the interaction of financial factors, investment decisions, dividend policy, and profitability and their effects on firm value using the Structural Equation Modeling with Partial Least Squares (SEM-PLS) approach. This quantitative study uses data from 150 manufacturing companies in West Java selected through stratified random sampling, with data collected through structured surveys and interviews with key decision makers. The results of the analysis show that investment decisions have a positive and significant effect on firm value, indicating that proper capital allocation can increase business value. Dividend policy shows a complex relationship with firm value, so a balanced dividend distribution strategy is needed. Profitability has a strong positive correlation with firm value, emphasizing the importance of maintaining profit sustainability. This research model is able to explain 65% of the variation in firm value, indicating the strength of the relationship between the variables analyzed. The practical implication of this study is the importance of financial strategy decision making in the manufacturing sector, especially in terms of investment and dividend policy. Companies are advised to implement a careful investment strategy, moderate dividend policy, and focus on profitability to increase market valuation. This study makes an original contribution by presenting empirical data from the under-researched manufacturing sector of West Java and presenting a comprehensive model that explains the key dynamics that determine firm value in the industry.

The purpose of the research is to identify and classify dark-patterns used in digital marketing analysis, perceptions of the ethics of dark-pattern use, examine the impact of dark-patterns on consumer loyalty, and provide ethical understanding as a basis for preparing responsible digital marketing strategies. The method used is a quantitative approach with a survey method through primary data obtained directly from respondents through the distribution of questionnaires designed to measure their experiences and perceptions of the use of dark patterns in the context of digital marketing. Meanwhile, secondary data was obtained through a literature study that included scientific journals, academic articles, industry research reports, and related documents that discussed key concepts such as dark patterns, digital marketing ethics, and consumer loyalty. The study concluded that dark patterns with practices such as forced continuity, hidden costs and countdown timers reduce consumer trust in brands and lead to a decrease in consumer loyalty. Dark patterns can only offer short-term benefits in terms of conversions and sales, but their long-term impact decreases consumer loyalty to both products and brands.

This study aims to analyze the influence of e-service quality, e-trust, and e-satisfaction on the repurchase intention of Tokopedia marketplace customers in Padang City, and to examine the role of prior online experience as a moderating variable in this relationship.The study uses a quantitative approach with hypothesis testing to test the causal relationship between the independent and dependent variables. Based on the results of data analysis, it was found that e-service quality and e-satisfaction have a positive and significant effect on repurchase intention, while e-trust does not have a significant effect on repurchase intention. Regarding the role of prior online experience as a moderating variable, the results of the study show that previous online shopping experience is able to moderate (strengthen) the relationship between e-service quality and repurchase intention as well as the relationship between e-satisfaction and repurchase intention. However, prior online experience failed to moderate the relationship between e-trust and repurchase intention. Based on the results of the analysis, it shows that the quality of electronic services and customer satisfaction supported by previous positive experiences are key factors that drive repurchase intention on the Tokopedia marketplace, while consumer trust does not relatively affect repurchase intention in the context of this study.

This study aims to analyze the influence of financial inclusion and the ability to prepare financial reports on the financial performance of micro-enterprises in the culinary sector in South Kota District. This study uses a quantitative method. Data were collected through a questionnaire. Those selected as research samples based on purposive sampling techniques as a specific form of non-probability sampling were 125 respondents from micro-enterprises in South Kota. The data analysis technique in this study used Structural Equation Modeling (SEM) or a structural equation model operated through the Amos 24 program. The results of the study showed that financial inclusion has a positive influence on financial performance. On the other hand, the ability to prepare financial reports has no influence on financial performance. However, simultaneously these two independent variables contribute significantly to financial performance.

The public accounting profession plays a crucial role in the advancement of the business and economic sectors; however, the number of public accountants in Indonesia remains insufficient to meet market demand. This disparity between the demand and supply of public accountants is a significant concern, particularly in light of the rapid growth of the business sector and the increasing need for high-quality audit services. The low interest of accounting students in pursuing careers as public accountants requires further investigation to identify the factors influencing this trend. This study aims to analyze the impact of quality motivation and economic motivation on students' interest in becoming public accountants at Palopo Muhammadiyah University. The research employs a quantitative approach with a saturated sampling technique, involving all 78 students from the 2021 Accounting Study Program cohort. Data was collected using a 5-point Likert scale questionnaire. Data analysis was performed through multiple linear regression with SPSS version 21, encompassing descriptive statistics, data quality tests, validity and reliability tests, classical assumption tests, multiple linear regression tests, and hypothesis testing, including t-tests and f-tests. The results indicate that both quality motivation and economic motivation significantly influence students' interest in becoming public accountants, both individually and collectively.

This study aims to examine the results of the function area and many functional thoughts to the performance of the workforce at PT. Bhineka held a Karya. The research method used is a quantitative approach using census procedures with all populations as respondents. Data collection was carried out by distributing a Google Form-based questionnaire distributed with WhatsApp groups by obtaining 100 respondents with the full number of PT. Diversity of Works. The research instrument has been tested for legality and reliability to ensure the reliability of the data. Data analysis used t-test, F test, and multiple linear regression. A determination coefficient (Adjusted R Square) of 0.692 indicates that 69.2% of the variation in labor performance can be explained by functional areas as well as many functional minds, while the remaining 30.8% are influenced by other factors not accounted for in this study model. The results of the study tell that the functional environment has a positive and significant influence on employee performance, while many functional thoughts have a negative and important influence on the performance of the workforce, in a simultaneous way, the work environment and many work thoughts affect the performance of the workforce.

This research examines Generation Z talent retention strategies through employee experience personalization in Semarang companies. Using a qualitative approach and collective case study design, the research was conducted at 5 companies in Semarang that have implemented employee experience personalization practices. Data was collected through in-depth interviews with 15 HR managers and 20 Generation Z employees, non-participant observations in the work environment, and analysis of HR policy documents. The results identified five key dimensions of employee experience personalization relevant to Generation Z: personalization of career development, learning experience, work arrangement, reward and recognition, and wellbeing programs. Companies implementing personalization in these dimensions showed higher retention rates of Generation Z employees. However, implementation faces challenges including resource limitations, resistance to change, and concerns about fairness. Effective strategies to overcome these challenges include a phased approach, technology utilization, co-creation with employees, and HR capabilities development. Based on the findings, an employee experience personalization framework was developed that includes foundation elements, core dimensions, implementation enablers, and evaluation metrics. This framework provides a significant contribution to the development of more adaptive and effective talent retention strategies, taking into account the unique characteristics of Generation Z and the specific context of companies in Semarang.

The development of digital technology has led to significant changes in the tourism industry sector, particularly in Indonesia. Innovative experience is one of the key factors in understanding tourist behaviour. This study analyses the relationship between innovative experiences and the value of returning tourists to zoos in Pematangsiantar. The research employed an explanatory quantitative approach, collecting data through a questionnaire with a 5-point Likert scale administered to 97 tourists, using the Slovin margin of error formula of 0.1. Statistical data processing utilises SPSS to test validity, reliability, normality, and heteroscedasticity, as well as to perform hypothesis testing and conduct simple linear regression. The results showed a significant influence of innovative Experience on tourist return visits (R² = 0.787)—the practical contribution of research in implementing technology-based tourism activities, especially in developing countries such as Indonesia.

The purpose of this study was to determine the effect of learning psychology on the effectiveness of training programs in ppsdm: a study on the Indonesian migrant worker training program at the ppsdm ministry of bp2mi. This study uses a descriptive qualitative method with data collection through observation and document study. The data analysis process in the study is data collection, data display, data condensation, conclusion: drawing / verification. The results of the study indicate that learning psychology has an important role in increasing the effectiveness of human resource training in training programs at the PPSDM Ministry of P2MI. Learning psychology helps in understanding the character of human resources. The training program focuses on developing the skills and competencies of migrant workers, both those who will work and those who have returned. So that in its implementation it involves elements of educational psychology to develop its training so that the training program runs effectively. Training programs involving learning psychology provide in-depth insight into how individuals learn, develop, and interact with the environment. The importance of a learning psychology-based approach to improving training outcomes while supporting the development of social and emotional skills. This can make the training program more effective. In training, you can design a curriculum that suits the individual's ability to process information.

The purpose of this study is to determine the analysis of the impact of performance evaluation methods on employee productivity at PT Kangkung Sejahtera. This study uses a qualitative approach with a library research method . Data collection techniques through systematic literature searches using academic databases, documentation and categorization of relevant sources, and selection and selection of literature . The data analysis process in the study uses a qualitative analysis method with stages, Organizing, Synthesizing, Identifying, Coding, Critical Analysis, Conclusion, Drawing. The results of the study indicate that Based on the results of observations and literature studies, performance evaluation methods have a positive impact on employee productivity, especially on employee productivity at PT Kangkung Sejahtera. Based on the results of observations and research with literature studies, it was found that the work evaluation methods used at PT Kangkung Sejahtera are the evaluation method by superiors, performance evaluation methods by coworkers, Self-Appraisal Method, Self-Evaluation Method, evaluation method by customers. In addition, every 2 months, PT Kangkung Sejahtera also holds a competency assessment method (Competency Assessment Method). The work evaluation method carried out at PT Kangkung Sejahtera is carried out comprehensively so that it has an impact on productivity. Thus, PT Kangkung Sejahtera pays attention to the performance evaluation method to improve employee productivity and company goals.

Employee performance is a crucial factor that directly contributes to the achievement of company goals, but the evaluation process is often complex. This study aims to examine and evaluate the influence of work motivation, leadership, and work discipline on improving employee performance. The study used a descriptive quantitative method through a survey by distributing questionnaires to 87 employees of PT. Gama Tobako Karanganhyar. The data obtained were analyzed using multiple linear regression tests with the help of SPSS software version 29.1. The results of the analysis showed that the variables of work motivation, leadership, and work discipline had a significant effect on increasing employee performance productivity. Partially, work motivation is a dominant factor in driving productivity, with a regression coefficient value of 0.859, t-count of 5.544, and a significance level of 0.000. These findings indicate that the higher the motivation, both intrinsic and extrinsic, the greater the contribution to improving work quality, productivity, and employee commitment to the company.

This study aims to analyze the influence of competency and the cultural dimension of uncertainty avoidance on the decision-making process of restorative justice by investigators at the Criminal Investigation Unit of Tanjung Pinang Police . The primary focus is to evaluate the extent to which investigator competency and cultural factors affect the implementation of restorative justice in handling criminal cases. This research employs a quantitative approach with a survey method, using questionnaires distributed to investigators at Tanjung Pinang Police . Data analysis was conducted using multiple regression tests to measure the relationship between independent variables (competency and uncertainty avoidance) and the dependent variable (restorative justice decision-making). The findings reveal that investigator competency has a significant influence on restorative justice decision-making, with a correlation coefficient of 0.851 and a significance value of 0.000 (p < 0.01). Conversely, the cultural dimension of uncertainty avoidance does not have a significant impact, with a correlation value of -0.109 and a significance of 0.496 (p > 0.05). Simultaneously, both variables contribute to restorative justice decision-making, with an R² value of 0.75. This study concludes that investigator competency is the primary factor in implementing restorative justice. Therefore, improving investigators' skills in legal analysis, communication, and mediation is the main recommendation for strengthening the implementation of restorative justice policies at Polresta Tanjung Pinang.
 

This study aims to identify the effectiveness of the heptagon fraud model in detecting fraudulent financial reporting within consumer goods sector companies listed on the Indonesia Stock Exchange (IDX). A quantitative research approach is employed, utilizing secondary data sourced from IDX-listed companies. The research population comprises consumer goods manufacturing firms listed on the IDX between 2019 and 2023. Based on specific selection criteria, 41 companies were chosen as the study sample. The data analysis involves various techniques, including descriptive statistics, the Overall Model Fit Test, the Hosmer and Lemeshow goodness-of-fit test, the coefficient of determination (Nagelkerke’s R-square), the Omnibus Test of Model Coefficients (F-test), and the Wald Chi-Squared Test (WALD). The findings reveal that the pressure has a significant positive impact on financial statement fraud. Meanwhile, arrogance is found to have a significant negative impact on the occurrence of financial statement fraud. In contrast, other factors, opportunity, rationalization, capability, ignorance, and greed do not exhibit a significant influence on fraudulent financial reporting.

In meeting the basic needs of society, public services are important, especially in the health sector. A health institution, Manado Advent Hospital, was the focus of this research. With the vision of making Manado Advent Hospital the main choice for the people of North Sulawesi province and its surroundings and becoming the right hand of evangelism. The aim of this quantitative research is to analyze the quality of health services at the Manado Advent Hospital using the servqual method (physical evidence, reliability, responsiveness, trust and empathy). Apart from that, this can be used as evaluation material for management to improve service quality. Researchers have 11 hypotheses with a sample size of 208 through a questionnaire distributed in October 2024. The data can be analyzed using the Structural Equation Model (SEM) assisted by the SmartPLS statistical program. The results of the five variables in service quality found that there was one variable, namely assurance (H4), which did not have a significant and positive effect on customer satisfaction. Likewise with hypotheses H6, H7, H8, H9 which do not have a positive and significant effect on customer loyalty. rather, an indirect impact can be seen in variables H1, H2, H3 and H5 where these four variables have a positive and significant impact after the customer satisfaction variable (H11) acts as a mediator that influences customer loyalty. The population in this study were patients seeking treatment at this hospital. This is different from previous research which only examined outpatients. This research was carried out on inpatients who used BPJS insurance.

This study aims to analyze the effect of firm size and leverage on company performance with Information Technology Investment (ITI) as a moderating variable in non-primary consumer goods sector companies (consumer cylicals) listed on the Indonesia Stock Exchange in 2021-2023. The population in this study were all non-primary consumer goods sector companies (consumer cylicals) listed on the Indonesia Stock Exchange. The sample in this study was 85 companies with 220 observation data obtained using purposive sampling techniques. This study uses multiple linear regression analysis methods and Moderated Regression Analysis (MRA) using IBM SPSS 30 software. The results of this study conclude that firm size has a significant positive effect on company performance, leverage has a significant negative effect on company performance, Information Technology Investment (ITI) significantly strengthens the effect of firm size on company performance, Information Technology Investment (ITI) does not moderate the relationship between leverage and company. 
 

The aim of this research is to determine whether or not there is a significant influence of consumer friendliness and the completeness of building material products on purchasing interest decisions at the Prima Baja building materials shop AEK Tapa Rantauprapat. The research uses quantitative methods and an associative causality approach. The data collection technique used is through observation and interviews. The sample in this research was 88 respondents or consumers. The sampling technique is simple random sampling with a significance of 1%. The data analysis technique uses statistical techniques/SPSS by carrying out validity and reliability tests then for questionnaires and multiple linear regression analysis with the T Test and F Test to prove the hypothesis. The research results show that there is a close and significant influence of consumer friendliness on purchasing interest decisions, there is no close and significant influence of product completeness on purchasing interest decisions. The influence of consumer friendliness and product completeness is 70.7% and the remaining 29.3% is influenced by other factors and variables.

Traditional markets according to Permendagri No. 42 of 2007, is a location where sellers and buyers meet to make transactions and become a means of social and cultural interaction of the community, as well as encouraging local economic growth. The purpose of this study was to analyze, calculate, and explain how the income of beef traders and what obstacles are faced by beef traders in the new market of Karawang. This study uses a quantitative descriptive approach. The location of the study was selected using the purposive sampling method, namely based on certain criteria that are considered relevant to the purpose of the study. The results of the study showed that the income and costs incurred by beef traders vary according to sales volume. The average income of beef traders per day is Rp. 8,305,083. The obstacles faced by beef entrepreneurs include the discounts and delivery services.

The purpose of this study was to determine the significant or not influence of the level of service and relational promotion on the decision to stay at the Platinum Rantauprapat hotel. The study used quantitative methods and through an associative causality approach. The data collection technique used was through observation and interviews. The sample in this study was 50 respondents or consumers. The sampling technique was simple random sampling. The data analysis technique used statistical techniques/SPSS by conducting validity and reliability tests then for questionnaires and multiple linear regression analysis with the T Test and F Test to prove the hypothesis. The results of the study showed that there was a close and significant influence of the level of service on the decision to stay, there was a close and significant influence of relational promotion on the decision to stay, the influence of friendliness to customers and the availability of goods was 98.6% and the remaining 1.4% was influenced by other factors and variables

Performance implementation is a key component of human resource management that not only plays a role in achieving organizational goals but also directly influences employee attitudes and behavior. This study aims to analyze how performance implementation affects job satisfaction and employee motivation. A quantitative method was used by distributing questionnaires to 32 employees at an institution. The analysis results indicate that performance implementation significantly influences both job satisfaction and work motivation. These findings emphasize the importance of fair and participatory performance evaluations in boosting employee morale and loyalty to the organization.

This study aims to analyze the influence of character competencies and the intensity of virtual item purchases on the financial management of PUBG Mobile players in Indonesia. Character competencies are studied through indicators of discipline, responsibility, investment, driving factors and self-control. Meanwhile, the purchase intensity of virtual items is measured based on the frequency of purchases, the number of items purchased, the level of satisfaction, the desire to buy, and the type of items purchased, such as skins, weapons, and clothing. A descriptive-verifiable approach was used in this study, with a structured questionnaire distributed to 61 active PUBG Mobile players who had purchased virtual items. Data analysis was conducted using SmartPLS 4 to evaluate the validity and reliability of the measurement model, as well as identify the relationships and significance between variables. The results showed that character competence and the intensity of purchasing virtual items significantly affected players' financial management practices. Players with a higher level of character skill tend to have good discipline and self-control, which allows them to manage the game budget more efficiently and not spend too much. In contrast, intensive purchasing behaviors are associated with increased awareness of financial limits, where players adjust their spending habits to balance in-game needs and real-life priorities. This research emphasizes how important character competencies are to encourage players to make wise financial decisions. The study also emphasizes how important it is for players to understand how their purchasing intensity is, which can help them make better financial planning

This study uses the Quantitative Descriptive method, sample selection is carried out by purposive sampling method, namely the researcher chooses MSMEs Bakso Mas Eko Rawasikut Karawang. The purpose of this study is to know, analyze, calculate and explain how the business feasibility of Bakso Mas Eko Rawasikut Karawang MSMEs and how the business feasibility of the Rawasikut Karawang swimming pool. Data was collected through observation, interviews and documentation. The results of this study show that Bakso Mas Eko and Rawasikut Karawang Swimming Pool MSMEs are declared feasible, because the results of the NPV calculation are positive and the Profitability Index value is PI>1. In the business feasibility of MSMEs Bakso Mas Eko Rawasikut and Rawasikut Karawang Swimming Pool, the results of the analysis show that it is more feasible to develop between Bakso Mas Eko Rawasikut and Rawasikut Swimming Pool, namely Bakso Mas Eko Rawasikut through the calculation of its financial feasibility.

Bening's Clinic is a company in the field of beauty and health services that has experienced rapid growth since its establishment in Jambi in 2017, including opening a branch in Padang. This study aims to analyze the influence of Customer Relationship Management (CRM) and Service Quality on Customer Loyalty, as well as the role of Customer Satisfaction as a mediating variable at Bening's Clinic Padang. The method used is a quantitative approach with survey techniques on customers who have used clinic services. The results of the study show that CRM and Service Quality do not have a significant direct effect on Customer Loyalty. However, both have a positive and significant influence on Customer Satisfaction. Furthermore, Customer Satisfaction has been proven to have a significant effect on Customer Loyalty and is able to mediate the influence of CRM and Service Quality on Customer Loyalty. These findings affirm the importance of the role of customer satisfaction as a bridge to increase customer loyalty through relationship management and service quality. In conclusion, the strategy to increase customer loyalty at Bening's Clinic Padang will be more effective if it is focused on increasing customer satisfaction first through strengthening CRM and improving service quality.
 

This research aims to empirically prove the influence of Concentration Choice and Self-Efficacy on Study Duration. The research was conducted in the Management Department of the Faculty of Economics and Business at Riau University and used data obtained from the distribution of questionnaires to 172 students as respondents. The sampling method in determining respondents for this study uses the proportionate stratified random sampling technique. (teknik sampling berstrata). This study uses statistical data analysis methods employing SPSS version 27. The research results indicate that 1) The choice of concentration had a positive and significant effect on the student's study period, 2) Self-efficacy had a positive and significant effect on the student's study period, 3) The choice of concentration and self-efficacy have a positive and significant effect on student study period. This means that the influence of these factors interacts with each other, where the choice of concentration and high self-efficacy will have an impact on accelerating a good study period as well.

This research aims to analyze the influence of emotional experience and memorable tourism experience on word of mouth in Cilamaya Mangrove Forest Tourism. These three variables are important in promoting tourist destinations. Emotional refers to the response of tourists' feelings during the visit, memorable is related to an imprinted experience, while word of mouth is communication from word of mouth when tourists share their experiences with others.The study used a quantitative descriptive verification approach with purposive sampling method and the number of respondents was 150 people. Data processing is done using Structural Equation Modeling based on Partial Least Square. The results showed that emotional variables had an insignificant effect on word of mouth. This indicates that the emotional aspect alone is not strong enough to encourage tourists to share their experiences. In contrast, memorable experiences are proven to have a significant influence on word of mouth. This means that the deeper the impression left by the destination, the more likely tourists are to share it with others. The implication of this finding is that it is important for destination managers to create memorable experiences through improved facilities, educational activities, and good service to strengthen promotion from tourists to tourists on an ongoing basis.Keywords: E, , 

The cosmetic industry in Indonesia continues to experience significant development along with the increasing awareness of the community, especially women, towards appearance. This change continues to grow also because the modern lifestyle today increasingly demands an attractive appearance as a form of self-confidence, both for daily and professional activities. This drives consumer interest in quality cosmetic products at affordable prices. In addition, awareness in choosing safe products to use according to skin needs is also increasing, this is in line with the education provided by cosmetic products through the marketing they use.

Investigating and evaluating the effects of work discipline and motivation on employee performance at Karawang Regency's Department of Manpower and Transmigration is the aim of this study. The study was prompted by the urgent need to address the issue of low staff productivity. The methodology used is a descriptive research with a quantitative experimental approach. The saturation sampling technique, which uses the entire population as the sample, was used to select the 100 respondents in total. Data was collected by questionnaires, and the results were analyzed using descriptive interpretation and multiple linear regression tests in SPSS version 25. Based on the validity test results, 15 items for each variable motivation, work discipline, and employee performance were declared valid, and all items were found to be reliable. The data analysis results indicated that the significance values for motivation (X1) and work discipline (X2) were both 0.000. Since these values are less than 0.05, it can be concluded that both factors have a considerable effect on employee performance. These findings support the notion that more employee motivation and discipline translate into improved performance. With the best motivation and discipline, the Department of Manpower and Transmigration at Karawang Regency will be more productive.

The development of technology and information accompanied by the growth of the number of hospitals has encouraged the hospital business to become increasingly competitive. Currently, government and private hospitals implement various marketing public relations strategies to build trust, increase loyalty, and build company reputation. The purpose of this study is to describe the marketing public relations program of regional general hospitals in Bandung Regency in building communication with the public. This study uses a qualitative approach with descriptive studies. The data collection techniques used were literature studies, observations, and in-depth interviews. The results of the study show that hospitals implement marketing public relations to build communication with the public. The marketing public relations program implemented by the hospital is health promotion, patient services, special events, and collaboration with external publics. Health promotion is carried out to improve the level of public health. Patient services are provided to serve various queries and consultations from patients. Special events are held in collaboration with third parties such as foundations, communities, and companies. Meanwhile, collaboration is carried out with insurance, companies, and mass media. Digital media and mass media are used to optimize health education to the wider community.

The COVID-19 pandemic has reduced tourism to Karawang Beach, which holds significant potential. This study investigates how memorable tourist experiences (MTE) influence word of mouth (WOM) and revisit intention (RI) among tourists at Karawang Beach and offers strategic recommendations to tourism managers. The study surveyed 120 qualified respondents using a quantitative descriptive-verification approach. Utilizing SEM-PLS, MTE was found to have a positive and substantial effect on WOM (0.662) and RI (0.488), while WOM significantly influenced RI (0.480). RI was explained by 77.8% of the variance in MTE and attention to revisit intention through WOM, with an R-square value of 0.778. These findings indicate that a good tourist experience can encourage people to return and share positive reviews. Therefore, tourism management should enhance the quality of tourist experiences to boost word-of-mouth marketing and persuade visitors to return to Karawang Beach

This study aims to assess the impact of price and service quality on customer satisfaction at PT. Triputro Joyo Mandiri. The population consists of the company’s customers, with a sample of 100 respondents selected using Purposive Sampling. The independent variables include price and service quality, while the dependent variable is customer satisfaction. A quantitative analysis method was employed. The t-test results indicate that price (X1) has a t value of 6.147, exceeding the t table value of 1.985, signifying a significant effect on customer satisfaction (Y). Similarly, service quality (X2) shows a t value of 6.603, indicating significant influence. The F-test yielded an F value of 195.984, greater than 3.09, demonstrating a simultaneous effect of both variables on customer satisfaction. The Adjusted R Square value of 0.802 indicates that 80.2% of customer satisfaction is influenced by price and service quality, with the remaining 18% affected by other factors..

Human resource development and empowerment are key elements in enhancing the effectiveness and efficiency of HR management performance in today’s competitive era. This study aims to examine the extent to which HR development and empowerment influence HR management performance improvement. Using a descriptive-qualitative approach, the study explores the relationship between training, competency development, employee involvement, and managerial performance within organizations. Literature review findings indicate that investing in HR development significantly enhances productivity, loyalty, and the quality of HR management.

The increasing trend of environmental awareness among consumers encourages Micro, Small Medium Enterprise (MSMEs) to adopt environmentally friendly practices in their business activities. This study aims to identify the effect of green marketing on increasing MSME income in Jatiagung Hamlet. This study uses a quantitative approach, data collection through a questionnaire with a 5-point Likert scale given to the entire population of 47 respondents. Statistical data processing uses SPSS to test validity, reliability, normality, and heteroscedasticity, as well as conducting hypothesis testing and simple linear regression. The results of the study indicate a significant effect of green marketing on increasing income (R² = 0.210)—with elements such as environmentally friendly products, easily accessible prices and locations, recyclable packaging, and sustainability-based promotions proven to increase consumer appeal and expand the market. These findings provide recommendations for MSMEs in Jatiagung Hamlet to continue optimizing the implementation of green marketing to improve their financial performance and business competitiveness.
 

This study examines the effect of job satisfaction on employee turnover intention at PT Berkat Mandiri Expedisi using a descriptive quantitative method with a randomly selected sample of 104 employees. Simple linear regression analysis shows that job satisfaction has a significant influence on turnover intention, with a regression coefficient of -0.450, a significance value of 0.000, and a t-value of -5.294, which is smaller than -t-table (-1.659). Additionally, the standardized coefficient (Beta) of -0.350 indicates that job satisfaction contributes to reducing turnover intention. These findings confirm that the higher the job satisfaction, the lower the employees' intention to leave the company. Therefore, the company should focus on improving employee well-being, better reward systems, and a supportive work environment to reduce turnover rates. Further research is needed to explore other factors that also contribute to turnover intention, such as work pressure, career opportunities, and work-life balance.

This study aims to analyze the effect of gearing ratio, profitability, company age, company size, and ownership structure on the timeliness of financial reporting in banking companies listed on the Indonesia Stock Exchange (IDX) for the period 2021–2023. Timeliness of financial reporting is very important because it can affect investor decision making and market perception of company performance. This study uses a quantitative approach with the logistic regression analysis method. The sample consisted of 23 banking companies selected based on purposive sampling techniques and met the criteria for three years of observation, resulting in 69 observations. The results of the study showed that simultaneously the five independent variables affected the timeliness of financial reporting with a contribution of 50.9%. Partially, gearing ratio, company age, and ownership structure were shown to have a significant effect, while profitability and company size did not show a significant effect. This finding implies that the aspects of leverage, company maturity, and transparency of public ownership play an important role in increasing compliance with timely financial reporting.
 
 

This research explores work stress management strategies through mindfulness approaches for hotel front office employees in Semarang Regency. Using a qualitative research design with a phenomenological approach, 15 front office employees from 5 starred hotels participated in an eight-week mindfulness program adapted for the hospitality context. The findings identified five main stressor categories with emotional demands in guest interactions as the dominant stressor (intensity score 8.4/10). The implementation of the mindfulness program resulted in a 25.9% decrease in stress levels and a 22.5% increase in mindfulness. Four key mechanisms were identified in the mindfulness process: enhanced awareness, emotional regulation, response de-automatization, and perception change, with emotional regulation emerging as the most dominant mechanism (31.8%). Management support (26.7%) was the main supporting factor, while time constraints (34.5%) represented the biggest obstacle in mindfulness implementation. This research contributes to the development of a contextual mindfulness-based stress management model for the hospitality industry and provides practical implications for hotel management in implementing effective employee wellness programs.

This research discusses the Analysis of Seafarers Identity Document (SID) Issuance Services at the One-Stop Service Center at the Tanjung Perak Main Port Authority Office. SID is an official identity document for seafarers who work on foreign-flagged vessels and serves to ensure access and legal protection for them. SID issuance services are carried out online through the e-SID website which is designed to increase efficiency and ease of service for seafarers. To evaluate the quality of these services, this research uses a quantitative method with a descriptive approach. Data were collected through questionnaires involving service users and then analyzed based on five dimensions of service quality: Tangibles, Empathy, Assurance, Responsiveness, and Realibility. The results show that the SID issuance service at KSOP Utama Tanjung Perak with an average satisfaction score of 76.32% is classified as good. The Empathy dimension obtained the highest score (80%), followed by Assurance (76.83%), Responsiveness (75.75%), Reliability (75%), and Tangibles (73.12%). Some aspects that require improvement include information availability, friendly attitude of officers, time efficiency, and consistent application of SOPs. As an effort to improve service quality, researchers recommend developing a real-time application status tracking feature, socializing online procedures through educational media, periodic training for officers, and improving information technology infrastructure. With these steps, it is expected that SID issuance services will become more efficient, transparent, and responsive to seafarers' needs.

The purpose of this study was to determine the significant or insignificant influence of customer friendliness and availability of goods on purchasing decisions at the 5F clothing store in Batu Ajamu Market, Panai Hulu District. The study used quantitative methods and an associative causality approach. The data collection technique used was through observation and interviews. The sample in this study was 99 respondents or consumers. The sampling technique was simple random sampling. The data analysis technique used statistical techniques/SPSS by conducting validity and reliability tests, then for the questionnaire and multiple linear regression analysis with the T Test and F Test to prove the hypothesis. The results showed that there was a close and significant influence of customer friendliness on purchasing decisions, there was no close and significant influence of the availability of goods on purchasing decisions, the influence of customer friendliness and availability of goods was 35.6% and the remaining 64.4% was influenced by other factors and variables.

Employee performance in service companies in Indonesia is often hampered by less than optimal organisational culture and work motivation, which impacts on the productivity and competitiveness of the company. This study aims to explore the influence of organisational culture and work motivation on employee performance in service companies in Jakarta. The method used is a quantitative survey with a Structural Equation Modeling (SEM) approach using AMOS, involving 120 respondents selected by purposive sampling. The results of the analysis show that organisational culture and work motivation simultaneously have a positive and significant effect on employee performance, with work motivation having a more dominant influence. This finding strengthens human resource management theory regarding the importance of integrating organisational culture and motivation in improving performance. The practical implication of this study is the need to develop a holistic management strategy to strengthen organisational culture and increase work motivation to encourage optimal employee performance in the service sector. This research also opens up opportunities for further studies with a mixed methods approach and mediating variables to enrich the understanding of human resource dynamics in Indonesia.

Employee training is a crucial element in enhancing individual and organizational performance. This study aims to analyze the impact of training on employee performance at Store Matahari Bangkalan Plaza. Using a qualitative approach, data was collected through in-depth interviews with 10 employees who participated in training programs. The findings indicate that training positively contributes to improving work skills, motivation, productivity, and adaptability to workplace changes. Additionally, training enhances the quality of customer service. Therefore, companies should develop more systematic and continuous training programs to ensure optimal employee performance.

The company's success is influenced by employee performance, one of the main factors of which is work motivation. Motivation can come from intrinsic factors, such as job satisfaction and self development, as well as extrinsic factors, such as salary, incentives, and work environment. This study aims to analyze the effect of motivation on employee performance at Alfamart Perumnas Kamal with qualitative methods through in-depth interviews. The results showed that high motivation improves performance, while lack of appreciation, excessive workload, and poor communication lower morale. The main factors that drive motivation are career opportunities, job stability, and the reward system. Alfamart is advised to increase training, improve incentives, and strengthen internal communication to create a more conducive work environment, thereby increasing employee productivity and loyalty.

This study aims to analyze the factors influencing employee engagement among Generation Z in the manufacturing industry in Semarang Regency. Using a qualitative approach with case study design, data were collected through in-depth interviews, focus group discussions, participatory observation, and document analysis involving 25 Generation Z employees from three manufacturing companies. The results identified five main factors affecting employee engagement: job design and autonomy, leadership and supervisor relationships, career development and continuous learning, work environment and organizational culture, and work-life balance and flexibility. Career development and continuous learning emerged as the most influential factor (84.7%), followed by leadership and supervisor relationships (81.2%). Companies that successfully engage Generation Z employees are those that balance manufacturing standardization requirements with Generation Z's preferences for autonomy, self-development, and flexibility. The findings contribute to enriching the understanding of employee engagement in the specific context of Generation Z in the manufacturing industry and provide practical guidance for manufacturing companies in developing more effective human resource management strategies. This research suggests that manufacturing companies need to transform their approach to human resource management to accommodate the unique preferences and expectations of Generation Z.

In investing, prospective investors' astuteness in exploring and processing information will be used as a decision-making tool for investing which will determine how much risk and profit they will obtain in the future. This research aims to determine the magnitude of profits and risks and classify efficient and inefficient shares by applying the Capital Asset Pricing Model method to cosmetics sub-sector companies listed on the IDX. The method used in the research is a qualitative method with quantitative data, in the form of a list of the latest stock prices, interest rates, and the Indonesian Sharia Stock Index sourced from the official website of the Indonesian Stock Exchange, Yahoo Finance, and Bank Indonesia.

The purpose of this study is to analyze PDRB per capita and the number of taxpayers that affect land and building taxes and locally-generated revenue. This research is causality research, which analyzes the effect of exogenous variables on endogenous variables. The variables used are PDRB Per Capita, Number of Taxpayers, Land Building Tax and Regional Original Income in East Kutai Regency. The data used in this study are secondary time series data from 2011 to 2020 sourced from the Regional Revenue Service of East Kutai Regency and the Central Statistics Agency (BPS) of East Kutai Regency, using Path Analysis.The results of the per capita GDP research have a positive and significant effect on the Building Land Tax, Taxpayers have a negative and insignificant effect on the Building Land Tax. Then PDRB Per capita has a positive and significant effect, Taxpayers have a negative and insignificant effect on Regional Original Income. Land and Building Tax has a significant effect on Regional Original Income. The indirect effect of Per capita PDRB has a negative and insignificant effect on Regional Original Income through the Land and Building Tax. The indirect effect of the Taxpayer has a positive and insignificant effect on Regional Original Income through the Land and Building Tax in East Kutai Regency.

This study aims to formulate a SME business development strategy at the SME Catering Academy Center in Bandung City. The research was conducted with a descriptive-qualitative approach. Analysis techniques using internal-external situation analysis, merging using the IE matrix, and formulating strategies using SWOT A series of situational analyses of the business environment and incorporation using the IE matrix led to the understanding that Bandung City's SME Catering Academy is in the 2nd quadrant of the IE matrix, with recommendations for a general hold and maintenance strategy. While the SWOT analysis yielded several more specific strategic recommendations, namely improving corporate image in the eyes of consumers, strengthening digital capabilities, strengthening existing networks and adding new networks with various parties, increasing working capital for operational financing, expanding distribution, improving the quality of company human resources and employee development, expanding existing markets, carrying out production planning, and improving cost efficiency.
 
 

The purpose of this study is to provide empirical evidence of the effect of financial leverage, earnings per share (EPS) and asset growth on beta stocks. Samples of this study are seven companies LQ45 index listed in Indonesian stock Exchange period 20 20 -20 2 1. The model used is multiple linear regression. The results show that asset growth has a significant effect on beta stocks, but financial leverage and earnings per share have no positive effect on beta stocks. While earnings per share have no significant effect on beta stocks and have a negative effect on beta stocks. The results in the study also show that financial leverage, earnings per share and asset growth have a significant effect on beta stocks simultaneously. The results have implications for prospective investors who want to invest in the stock market, especially in buying shares, should first consider asset growth factors because these factors prove to have a significant impact on stock beta.

In the world of education, the issue of job satisfaction and performance has become the main concern for academics. This study aims to investigate the impact of transformational leadership, education and training, and protean careers on job satisfaction. This research is a quantitative research to obtain and collect data and information that refers to the research problem. Data collection techniques based on field research were carried out in kindergarten private schools spread across regencies/cities in West Java Province. The population in this study were all Private Kindergarten (TK) Principals of 1,503 people. Sampling using random sampling and proportional sampling as many as 316 people. The analysis technique uses multiple linear regression analysis. The results showed that transformational leadership, and education and training variables had no significant effect on job satisfaction. The protean career variable has a significant effect on job satisfaction for school principals.

Bank BCA is one of the banks that strengthens its efforts in developing service products by utilizing the internet to make online transactions. So this study aims to determine the effect of privacy, security, and trust on the intention to transact online at Bank BCA Bandung. The method used in this research is a quantitative descriptive method. Research location at Bank BCA Bandung No. 18 in October 2022. The population is customers who visited in the October 2022 period. Sampling was carried out using an incidental sampling technique with a total of 97 customers. Data collection techniques using a questionnaire. Data analysis techniques were performed using the t-test and F-test. The results of the study found that privacy, security, trust has a simultaneous and partial effect on the intention to transact online at Bank BCA Bandung. The effect is 51.9%, while the remaining 48.1% is influenced by other variables not examined in this study

The increasingly open economic system between countries, known as international trade, is evidence of the rapid expansion of the current economic system. The only depository financial institution is a bank. In this study, we will discuss how Capital Adequacy Ratio, Non-Performing Loans and Good Corporate Governance Affect Firm Value with Financial Performance as an Intervening Variable. Data analysis techniques use descriptive analysis, panel data regression estimation, common effect models, fixed effect models, random effect models, Chow tests, Hausman tests, Lagrange Multiplier tests, classical assumption tests (normality tests, multicollinearity tests, heteroscedasticity tests). Hypothesis test (F test and T test). This study is a quantitative study through an analytical descriptive study, seen from the characteristics of the problems studied. The population of this study are commercial banks listed on the Indonesia Stock Exchange in 2017 and 2019. The results show the effect of the variables capital adequacy ratio, non-performing loans, good corporate governance and return on assets on company value shown to show that the prob. F (Statistic) of 0.0160 is smaller than the significance level of 0.05. This means that the capital adequacy ratio, non-performing loans, good corporate governance and intervening return on assets variables simultaneously affect firm value in banking companies.
 

Abstract
This study aims to investigate the effect of financial distress, sustainability reports, and sustainability reports on accounting conservatism. By using quantitative research methods. The data used in this study are secondary data in the form of financial reports and annual reports. The population in this study is 67 companies listed on the Indonesia Stock Exchange for the period 2020 to 2022. The sample for this study was selected using a purposive sampling technique in order to obtain 47 manufacturing companies that met the criteria. This research was conducted at manufacturing companies in the goods and consumption industry sector. In this study, the hypothesis testing method was used using Structural Equation Modeling (SEM) with the help of SmartPLS version 3.0 software.

Finding out how digital marketing affects the marketing effectiveness of micro, small, and medium-sized firms (MSMEs) in East Java, Indonesia, is the aim of this study. Data from 351 SMEs were gathered using the structural equation model (SEM) to evaluate the research hypothesis. According to the study's results, digital marketing considerably improves MSMEs' marketing efficiency. It was also discovered that digital marketing acts as a link between the marketing performance and capabilities of MSMEs. For MSMEs in East Java and other parts of Indonesia, as well as for policymakers and academics interested in promoting the growth and development of the MSME sector, these findings have significant ramifications.

Sources of financing are needed to manage and develop the region, which can come from Government Revenue and Investment in the area. This study analyzes the effect of Government Spending and Investment on the Unemployment Rate and Poverty Rate. Using secondary data and Structural Equation Modeling, empirically proven that greater Government Spending will decrease the Unemployment Rate and Poverty Rate. The perfect mediating role of the Un-employment Rate on the relationship between Government Spending and the Poverty Rate While Investment does not significantly affect the Unemployment Rate and Poverty Rate. Policies are needed so that existing investments, com-pulsory involving the local workforce, aim to reduce the area's poverty level.

The Aim Of This Research Is To Determine The Contribution Of Culinary Business Actors To Regional Income And Influencing Factors In The City Of Samarinda. This Research Uses A Quantitative Analysis Approach That Adopts Partial Least Square (PLS). PLS Is A Powerful Analysis Method Because It Is Not Based On Many Assumptions. Based On The Findings, It Shows That Social Capital Is The Variable That Has The Greatest Influence, Both Directly On Business Performance And The Welfare Of MSME Actors. This Can Be Proven By The Largest Estimated Coefficient. For This Reason, Social Capital Is The Most Important Factor To Pay Attention To In Improving The Welfare Of Culinary Business Actors In Samarinda. The Emergence Of A Sense Of Solidarity That Small Businesses Are A Form Of Small Economic Activity That Is Able To Survive Amidst The Difficulties Of The Indonesian Economy Indicates The Role Of Social Capital In The Community's Economy. It Is Called Social Capital, Because Starting Small And Micro Business Activities Usually Starts With Information From Relatives, Friends, Neighbors Or Family Who Have Tried Before. They Help Each Other With Capital, Supply Of Raw Materials, Housing And Information, Such As Business Location Information, Capital Loans.
 

Finding out what effect motivational, disciplined, and loyal attitudes have on employee performance when used in the workplace was one of the authors' research objectives. The study was conducted at the Makassar Regional Office of the Ministry of Social Affairs, which had 52 persons working there. Research of this kind was quantitative. The major data used are responses obtained from delivering surveys to respondents, which were collected through observation and questionnaires. Multiple linear regression is the test type used. In the past, several research tests were conducted, such as instrument tests composed of validity and reliability tests. The Effects of Loyalty, Motivation, and Rules on Employee Performance.

Abstract
So far, in formulating strategies in an organization, especially reviewing from the aspect of human resource management, analytical tools that are often used to process the data obtained are SWOT Analysts, Internal Factor Analysis and External factors and Competitive Profile Matrix how to analyze the strength of weaknesses in opportunities and threats of a company (SWOT)  and matrix Competitive profile analyzes the strategic position of the company compared to similar competitors, especially in terms of human resource management, namely employees, because employees are the spearhead of an organization.
The purpose of software development in the form of this application is so that it can be used to formulate strategies in the organization and  its specifics can be applied also to formulate strategies in the human resource management division Software   tools developed in  the form of analytical tools in the form of applications consisting of SWOT Analysis, Competitive Profile Matrix, External and Internal environment analysis per business  in the form of data analysis tables and diagrams that can illustrate weights, ratings and interpret the company's position and formulate strategies that are suitable for the company to apply.
The development method carried out is the development model of Borg & Gall (2001) using waterfall grooves at the development stage.
The results of this software development are called macro excel-based strategic planning applications) which are tested by including fictitious data on human resource management, IFA and EFA analysis, SWOT analysis, and Competitive Profile Matrix, and the  result is a quadrant of strategies that formulate what strategies can be applied to the organization's resource management division.
 
 

This research aims to analyze the impact of poverty and the Human Development Index (HDI) on inequality of income distribution of regency/city in North Sumatra province. This research is quantitative descriptive. The research was conducted in 33 regencies/cities in North Sumatra province. The type of data used is secondary data. Data is accessed online on the website of Central Statistical Agency (BPS) for North Sumatra Province. The data used includes poverty rate data, HDI and Gini Ratio. Data analysis used multiple linear regression analysis. The results showed that poverty had a positive and significant impact on inequality of income distribution of regency/city in North Sumatra province. HDI also has a positive and significant impact on inequality of income distribution of regency/city in North Sumatra province. The results of the simultaneous test conclude that poverty and HDI simultaneously have a significant impact on inequality of income distribution of regency/city in North Sumatra province. This research implicates on preparation of poverty alleviation programs and equal of income distribution of regency/city in North Sumatra province.
 
 

Inventory is a useful resource in a trading organization because it is a larger asset than current assets. As a result, the majority of the company's revenue comes from the sale of inventory goods. To avoid fraud, inventory accounting management is essential. A trading company that supplies fundamental needs for consumers to implement accountable inventory management provided the data for this article. The name of the corporation UD Barokah Putra Makassar is the subject of this study. The qualitative descriptive method is used in this paper. According to the findings of this study, UD Barokah Putra Makassar has established accountability based on inventory management, but there is still room for development in terms of providing burden sharing for entering and storing items and income.

The goal of this study is to determine the effect of family work conflict, work family conflict, and job stress on nurses' job performance in hospitals, as well as whether family work conflict, work family conflict variables can be influenced by job stress in nurses' performance in hospitals. The findings of this study are expected to be used by the hospital in determining the level of service provided to patients. This study is a quantitative causal study that uses SEM to determine the relationship that is influential between two or more variables (Structural Equation Modeling). The population in this study was all female nurses who worked at hospitals in Bandung (Muhammadiyah Hospital, Kebon Jati Hospital, Santosa Hospital, and Islamic Hospital), and the study sample was 119 respondents using a non-probability purposive sampling method. According to the study's findings, family work conflict has no positive effect on job stress. Furthermore, work-family conflict has a positive impact on the job. Workplace stress improves job performance. According to the findings of this study, family work conflict has a negative impact on job performance. Work-family conflict has a positive impact on job performance. According to the findings of this study, a key value in work-family conflict is a conflict of commitment and responsibility toward family. This study recommends that hospitals hold employee recreation activities with their families, which means that hospitals get to know their employees' families in order to strengthen the bonds between employees and their families. work-family conflict has a positive impact on the job. Workplace stress improves job performance. According to the findings of this study, family work conflict has a negative impact on job performance. Work-family conflict has a positive impact on job performance. According to the findings of this study, a key value in work-family conflict is a conflict of commitment and responsibility toward family. This study recommends that hospitals hold employee recreation activities with their families, which means that hospitals get to know their employees' families in order to strengthen the bonds between employees and their families. work-family conflict has a positive impact on the job. Workplace stress improves job performance. According to the findings of this study, family work conflict has a negative impact on job performance. Work-family conflict has a positive impact on job performance. According to the findings of this study, a key value in work-family conflict is a conflict of commitment and responsibility toward family. This study recommends that hospitals hold employee recreation activities with their families, which means that hospitals get to know their employees' families in order to strengthen the bonds between employees and their families. Work-family conflict has a positive impact on job performance. According to the findings of this study, a key value in work-family conflict is a conflict of commitment and responsibility toward family. This study recommends that hospitals hold employee recreation activities with their families, which means that hospitals get to know their employees' families in order to strengthen the bonds between employees and their families. Work-family conflict has a positive impact on job performance. According to the findings of this study, a key value in work-family conflict is a conflict of commitment and responsibility toward family. This study recommends that hospitals hold employee recreation activities with their families, which means that hospitals get to know their employees' families in order to strengthen the bonds between employees and their families.
 

The problem of the quality of academic services for each faculty is different. The aim of this research is to describe the level of student satisfaction regarding the quality of academic services based on the Parasuraman dimensions. The assessment used a 5-point Likert scale of satisfaction with lecturers with the respondents being students from three study programs, namely the faculties of Economics and Business, Psychology and Law, with 192 students. The results of research on Tangible students feel satisfied with the faculties of Economics and Business, Psychology and Law. At Emphaty, students feel satisfied with the Faculty of Economics and Business and the Faculty of Law. At the Psychology faculty, students feel less satisfied. Regarding Reliability, students feel satisfied with the Faculty of Economics and Business and the Faculty of Law. At the Psychology faculty, students feel less satisfied. Regarding Responsiveness, students feel satisfied with the Faculty of Economics and Business and the Faculty of Law. At the Psychology faculty, students feel dissatisfied. In Assurance, students feel satisfied with the Faculty of Economics and Business and the Faculty of Law. At the Psychology faculty, students feel dissatisfied. This research is very useful for improving the quality of academic services.

This study aims to compare the performance of conventional foreign exchange banks and conventional non-foreign exchange banks in Indonesia during 20 20 -20 2 1 using the RGEC method (Risk Profile, Good Corporate Governance, Earnings, Capital). This study using ROA, NPL, CAR, LDR, Institutional Ownership, Managerial Ownership, and the Commissioner of the Independent variable Samples were selected in this study with purposive sampling method amounted to 105 foreign banks and 15 non-bank foreign exchange during 20 20 -20 2 1. Analysis that using Independent t-tests on the data were normally distributed and the Mann Whitney-U test on the data is not normally distributed. In the test results stated that there are no differences in the financial performance of foreign exchange banks and non-foreign exchange banks if in view of the ratio of ROA, NPL , CAR, and LDR. And there are differences in the level of performance when viewed in terms of ownership and leadership.

The success or failure of an organization in achieving its predetermined goals is highly dependent on the ability of its human resources (employees) to carry out the tasks or work assigned to them. This study aims to determine the effect of recruitment and work placement on employee productivity at PT. Dewasutratex Cimahi. The data processing method is carried out using a saturated sampling approach, namely the sampling method in which the entire population is used as a research sample totaling 46 employees. Data analysis was carried out using validity and reliability tests, normality tests, classic assumption tests, simple linear regression tests, determination tests, F tests and T tests. Based on the results of the study, it can be concluded that Recruitment and Job Placement partially have a significant effect on Work Productivity at PT. Dewasutratex Cimahi. The effect of recruitment on work productivity is 83.6% and the remaining 16.4 is influenced by other variables outside the research. While the effect of placement on work productivity is 87.6% and the remaining 12.4 is influenced by other variables.

2022 will be the rise of Micro, Small and Medium Enterprises (MSMEs) in Indonesia by contributing 61% of the national GDP and absorbing 97% of the total workforce. Based on the city area, UMKM is one of the components that contributes 9.27
% of economic growth in Pangkal Pinang City. However, the application of Intellectual Property (IP) in MSME business behavior has not been handled optimally. The purpose of this study is to identify human resource management in MSME actors in building work teams that are aware of IP in business activities. This research using a qualitative-descriptive approach. Data were obtained by conducting observations and interviews with MSME business actors in Tasikmalaya City who had not registered or had registered their KI. The results of the study show that SMEs have an awareness of the importance of IP in entrepreneurship. KI is assessed by MSME actors as supporting business continuity through the maturation of the three entrepreneurial teams they have. MSMEs in Tasikmalaya City have at least a production team, operational team and marketing team. The three teams currently being developed are the marketing team, because they involve digital media capabilities. That is, the application of IP is a priority to avoid claims on the brand or type of business they own. In addition, MSME actors utilize family-based human resources. This character is in accordance with the application of the Pancasila economy.
 

The development of the modern world with all its problems in a very complex geo-politico-economy such as the gap between modernity and religion, the distribution of wealth. Sayyed Hosein Nasr is a contemporary figure who solves this modernization problem with his ideas discussing solving geo-political problems with traditionalism, perennial philosophy and integration between science and religion. This study also incorporates the ideas of Sayyed Hosein Nasr in the development of productive zakat in Indonesia in order to solve the problem of equal distribution of wealth. Productive zakat is not new in Indonesia but has many problems that need to be resolved, therefore this study is expected to be the answer to all existing problems.

Firm value is the investor's perception of the company's success in managing the company's resources. Companies are required to think effectively and efficiently and excel in competition. To increase the value of the company, all companies must compete; this study aims to determine the direct and indirect effects of corporate social responsibility, intellectual capital, and capital structure on firm value through profitability in companies in the raw material-producing sector and the manufacturing industry on the Indonesia Stock Exchange for 2016- 2020. This study uses a quantitative descriptive, explanatory approach. The sampling population is companies that are members of the raw material producing and manufacturing sector companies. The sampling technique used was purposive sampling. Research samples were obtained from 16 companies. The type of data used is secondary data. The data analysis technique used path analysis with the help of SPSS version 25. The results showed that corporate social responsibility, intellectual capital, and capital structure had a positive and significant effect on profitability. Corporate social responsibility, intellectual capital, capital structure, and profitability positively and significantly impact firm value. Profitability can mediate the development of corporate social responsibility, intellectual capital, and capital structure on firm value. This study found that profitability can judge the effect of corporate social responsibility, intellectual capital, and capital structure on company value in companies listed on the Indonesia Stock Exchange in 2016-2022

Education can be defined an activity that is carried out in school. Work discipline means an attitude to respect and obey the applicable rules, both written and unwritten, as well as able to follow the rules and to be given sanction for every violation to the duties and authorities given. This research aimed to: 1) analyze the effect of education on employee performance; 2) analyze the effect of discipline on employee performance; 3) analyze the effect of education and work discipline on employee performance in Cooperatives and Micro, Small & Medium Enterprises (MSMEs) Department of Malang Regency. This research method used quantitative methods with primary and secondary data. The data were collected through library study and field study with a sample of 65 people. The data analysis used multiple linear regression assisted by SPSS version 24. The results shows that education has no significant effect on employee performance. In contrast, work discipline has a significant effect on employee performance. Both education and work discipline do not significantly affect employee performance in the Cooperatives and Micro, Small & Medium Enterprises (MSMEs) Department of Malang Regency.
 
 

The purpose of this study was to notice and analyze the increase of employee productivity by the approach occupational health and working environment safety in supporting Business Sustainability PT. Morich Indo Fashion. The research method used was quantitative. The population in this study were all employees of PT. Morich Indo Fashion Karangjati Semarang Regency Quality Control section. The sample used was 72 using the proportional random sampling which was carried out randomly without regard to the existing strata in the population. The analysis used in this study was multiple linear regression analysis. The findings of this study as follows the influence of the role of occupational health and safety and work environment significantly on work productivity. This meant that the role of occupational health and safety and the work environment was positive and significant to the work productivity of PT. Morich Indo Fashion. In sum, the sustainability of the company’s business became more guaranteed.

Organizational culture and job characteristics are factors that can affect teacher performance in schools. The purpose of this study is 1) to find out whether there is an influence between organizational culture on the performance of Roudlatul Nasyiin Mojokerto teachers, 2) to find out whether there is an influence between job characteristics on the performance of Roudlatul Nasyiin mojokerto teachers. The type of quantitative research, with the object of research of Roudlatul Nasyiin Mojokerto school teachers totaling 69 people, with the analysis carried out is multiple regression. The results of the study stated that there was an influence between organizational culture and the performance of Roudlatul Nasyiin Mojokerto Teachers and there was an influence between Job Characteristics on the Performance of Roudlatul Nasyiin Mojokerto teachers

In addition to studying, students choose to study while participating in organizing activities to fill their free time. However, the joining of students in organizations has both positive and negative impacts. The Achievement Index (IP) can be used as a benchmark for the maturity of a student's cognitive abilities. Researchers use qualitative methods with a phenomenological approach. The determination of informants uses purposive sampling with the criteria for students majoring in Development Economics (EKP) UM class of 2018 who follow the organization. Data collection was carried out with in-depth interviews and documentation. The results of the study found several findings, namely students majoring in EKP 2018 have IP in the good category above 3.50 and have increased when participating in organizations, but among them have experienced a decrease, but not significant. Students have also been and often are not present in lectures on dispense grounds. Other impacts beyond academic achievement include gaining a lot of experience, gaining relationships, mastering public speaking, understanding various backgrounds of people, knowing how to work in a team, and experiencing the external experience of the campus

 
This is motivated by the importance of taxes for state revenues and increasing regional finances. To achieve this goal, the government carries out the effectiveness of tax collection to increase regional income. By implementing the effectiveness of tax collection, the government expects tax revenue to be more optimal and reach the targets that have been set previously. The purpose of this study was conducted to determine the effectiveness of land and building tax collection at the Makassar City Regional Revenue Service in supporting Makassar City's PAD and to find out the inhibiting factors and supporters of PBB collection at the Makassar City Revenue Service. To achieve the objectives of this study, the type of research used is descriptive qualitative, namely to provide a clear picture of the problems studied, interpret and explain data systematically at the Makassar City Revenue Service with a qualitative research approach, namely conducting interviews with respondents who contain questions regarding matters related to research. The results of the study show that the effectiveness of land and building tax collection at the Regional Revenue Service of Makassar City is good or effective. However, the effectiveness of the collection can be increased so that the goals of the organization, namely increasing tax revenue, can be fulfilled. Meanwhile, to measure the effectiveness of land and building tax collection, namely by looking at the level of taxpayer compliance as measured through the juridical aspect. consists of WP registration, SPT reporting, tax calculation and tax payment.

This study aims to determine the effect of Service Quality on Indihome Customer Satisfaction at PT. Telkom Access Malang, and how much influence the Service has on Indihome Customer Satisfaction at PT. Telkom Access Malang. The factor tested in this study is service quality as an independent variable. While customer satisfaction as the dependent variable. The research method used in this research is a quantitative descriptive method. The population in this study are IndiHome Malang provider customers. The sampling technique used in this study was purposive sampling, where the sample was selected based on certain considerations with a sample size of 100 people. While the analytical method used in this study is linear and multiple regression analysis at a significance level of 5%. The program used in analyzing the data uses the Statistical Package for Social Sciences (SPSS) Ver. 18.00. The test results show that physical evidence, reliability, responsiveness, assurance and empathy partially and simultaneously have a significant effect on customer satisfaction of IndiHome Malang Providers. The results showed that service quality including physical evidence, reliability, responsiveness, assurance and empathy had an influence on customer loyalty, meaning that to maintain customer loyalty one must pay attention to the 5 service quality factors, one must determine the concept of good service, for example trying to meet needs and wants as well as provide convenience for consumers who enjoy the service. Customer satisfaction with services is the key to success, not only in the short term, but sustainable excellence

Seeing the important role of entrepreneurship in the Indonesian government's economy, universities in Indonesia have provided education on entrepreneurship for their students. It is intended that their students can become entrepreneurs after graduating from college. However, becoming an entrepreneur is not easy, because it requires strong motivation from within a person to start their own business. The decision to become an entrepreneur is also not popular because of the large responsibilities that must be borne by business owners. Therefore this study wants to see the meaning of entrepreneurship for an alumnus of Business Administration Education. This research was conducted using a qualitative phenomenological method. The results of this study state that several attitudes must be owned by an entrepreneur, challenges that must be faced by an entrepreneur, and the benefits of entrepreneurship. The subjects of this study were alumni of the Universitas Negeri Malang Faculty of Economics and Business Commerce Education who already have their businesses. This research is also expected to be able to provide additional contributions to material about entrepreneurship

This research aims to analyze the comparison of financial performance of banks before and after the adoption of International Financial Reporting Standards (IFRS) in Indonesia. The type of data used is secondary data taken from the balance sheets of banks listed on the Indonesia Stock Exchange (IDX) for the period 2010-2013. The variables used are financial ratios with Capital Adequacy Ratio (CAR), Return on Assets (ROA), Return on Equity (ROE), Loan to Deposit Ratio (LDR) and Non Performing Loan (NPL) indicators. This study uses quantitative methods, data were analyzed with a paired t-test. The results show that the implementation of IFRS has no impact on the financial performance of banks, because in principle the implementation of IFRS is not directly aimed at improving performance.
 

This study aimed to determine the end user's role in system strategy, conceptual design and system selection for the successful development of accounting information systems at PT. Radik Jaya, Indonesia and to know the supporting factors and constraints for the development of accounting information systems in PT. Radik Jaya Indonesia. The research method used was qualitative with a case study approach. Data was collected with observation and in-depth interviews directly with key sources of information (CFO, Financial staff, HR and general staff), documentation, credibility, and source triangulation. Taxonomy was used as the data analysis method.
The result showed that the roles of the user to determine the success of the development of accounting information system at PT. Radik Jaya Indonesia. These roles include the user's role in system strategy, conceptual design, and system selection. The role of users in the system strategy was to provide information and proposals related to the features carried out the development of accounting information systems in order to run effectively. The role of the user in conceptual design was to ensure the design of the accounting information system in accordance with the PSAK and in accordance with the description of the information provided in the process of designing the system strategy. The selection of the system was done in detail, the user plays a role in the selection of the system by paying attention to the features that have been applied in accordance with the operational needs of the company's work and business. The information presented displayed well. The client guarantees the costs caused by the organization during the time spent fostering the bookkeeping data framework as per the plan that has been made.

The development of tourist villages is one way to encourage regional economic growth. This research examines the potential of the tourist village of the colorful village of Jodipan, Coban Putri and the tourist village of Pujon which represent tourist attractions in Batu City, Malang City and Malang Regency. The presence of rural tourist destinations brings fresh air to the community. The indicator of the success of the development of this tourism god certainly depends on the mindset of the surrounding community in developing tourism potential with the local wisdom of the village. Of course, the existence of rural tourism in Malang Raya will support regional income and will certainly have a positive impact on increasing national income, reducing poverty and opening new jobs.

This study aims to examine the effect of job satisfaction, direct compensation, work stress and work environment on turnover intention at PT. Indonesian Bamboo Craft. This study uses quantitative methods with a sample of 80 respondents. The sampling technique in this study used non-probability sampling and the data collection method used a questionnaire. The results of the study show that job satisfaction has a negative and significant effect on turnover intention with a regression coefficient of -0.315 and a significance value of 0.025. Direct compensation has a negative and significant effect on turnover intention with a regression coefficient of -0.295 and a significance value of 0.017. Job stress has a positive and significant effect on turnover intention with a regression coefficient of 0.342 and a significance value of 0.000. The work environment has a negative and significant effect on turnover intention with a regression coefficient of -0.207 and a significance value of 0.028. Perceptions of job satisfaction, compensation, work stress and work environment simultaneously have a significant effect on turnover intention with a significance value of 0.000. therefore, all hypotheses are accepted. Keywords: ,, , , .

This study aims to analyze the effect of macroeconomic variables on exchange rate stability in five developing countries in Southeast Asia that are members of the Association of Southeast Nations (ASEAN) geopolitical and economic organization to see the short-term and long-term relationships during the COVID-19 pandemic. The data used is secondary data, from International Financial Statistics (IFS) for the period January 2020 to June 2022 using the Vector Error Correction Model (VECM). The results show that in the long run the variables that have a positive influence on exchange rate stability are lending rates, exports and the money supply. While the variables that have a negative influence are deposit rates, imports and the current account. In the short term, variables that have a positive influence on exchange rate stability are deposit rates, imports and the current account. However, the variable lending rates, exports and the money supply have a negative effect

This article discusses the determinants factor of archive management to support academic services at IAIN Sultan Amai Gorontalo. The main problem is what are the factors that influence the management of archives at IAIN Sultan Amai Gorontalo. This study used qualitative research methods. Data were collected through observation, interviews, and document study. The collected data were analyzed using the descriptive analysis approach. The results showed that three determinant factors influence the management of archives to support academic services at IAIN Sultan Amai Gorontalo. The three factors are archivist human resources, supporting facilities for archiving management, and internal policies regarding archives management. The research has implications for efforts to provide input on archive management problems at an institution so that it can provide the best service by academic standards.

Tujuan dari penelitian ini adalah untuk mengetahui seberapa besar pengaruh dari sumber reservasi seperti, online travel agent, offline travel agent, free independent travellers (FIT), dan group serta untuk mengetahui variabel mana yang paling dominan dalam meningkatkan tingkat hunian kamar. di Renaissance Bali Uluwatu Resort & Spa. Data yang diperoleh adalah melalui wawancara, observasi, dokumentasi dan studi kepustakaan. Analisis data dilakukan dengan analisis kuantitatif data sekunder, seperti analisis korelasi parsial, analisis korelasi ganda, uji asumsi klasik, uji regresi linier berganda, uji hipotesis, analisis koefisien determinasi, analisis statistik koefisien standar beta dan kontribusi efektif diuji dengan SPSS v. 25. Berdasarkan hasil analisis, terdapat pengaruh positif dan signifikan secara parsial antara online travel agent terhadap tingkat hunian kamar dengan p-value .000 < 0,05, offline travel agent terhadap tingkat hunian kamar dengan p-value .000 < 0,05, free independent traveler (FIT) terhadap tingkat hunian kamar dengan p-value .000 < 0,05 dan kelompok terhadap tingkat hunian kamar dengan p-value .000 < 0,05. Seperti halnya online travel agent, offline travel agent, free independent travellers (FIT), dan rombongan secara positif dan simultan mempengaruhi tingkat hunian kamar dengan p-value sebesar
.000 < 0,05. Variabel dominan dalam peningkatan tingkat hunian kamar di Renaissance Bali Uluwatu Resort & Spa adalah online travel agent dengan nilai sumbangan efektif (SE) sebesar 26%.

This study aims to see and discuss the direct and indirect effects between variables of emotional intelligence, knowledge management and achievement motivation on the creativity of government agency administrators in Jambi Province, either partially or simultaneously.
The research was conducted using a quantitative research method with a survey method carried out in district/city governments in Jambi Province. The unit of analysis is administrator officials who have attended level III leadership education and training in Jambi Province, a population of 601 people and the sample in this study was determined by the total sampling technique considering the number of respondents from the three regions was only 126 people. The hypotheses in this study are: emotional intelligence, knowledge management and achievement motivation have a direct and indirect positive effect either partially or simultaneously on the creativity of administrator officials. Hypothesis testing using path analysis, with a significance level of 5 percent alpha (α = 0.05).
This study concludes: that overall there is a positive and significant influence between the variables of emotional intelligence, knowledge management and achievement motivation on the creativity of administrator officials, either partially or simultaneously.
The implication of this research is that it is something beyond which is not revealed in this study but can make a better contribution to increasing creativity. In the creativity variable, researchers found indicators of managing change and commitment to change. In the variable of emotional intelligence found indicators of self-development, self-development of others, self-control and patient and tenacious attitudes can increase creativity. In the knowledge management variable found indicators of conflict management, performance management and decision making can increase creativity. Meanwhile, the achievement motivation variable was found to build integrity, strong determination and result orientation to increase creativity.
 

 
The practice of earnings management could not be separated from the process of preparing financial statements. It could occur in all business sectors including banking. This study aims to analyze earnings management in financial statements of banks on Indonesian Stock Exchange. This research is a descriptive study of banks listed on Indonesia Stock Exchange in 2020. Earnings management in bank financial statements is proxied by discretionary accruals. The population and sample of this research are 42 banks. The results show that 31 banks have a negative Discretionary Accruals and 11 banks have a positive Discretionary Accruals. A negative discretionary accruals indicates that the company performs earnings management by decreasing earnings while a positive discretionary accruals indicates that the company performs earnings management by increasing the earnings in the financial statements.
 
 

Traffic Unit (Satlantas) is an implementing element whose duties are responsible for carrying out police duties including in the field of traffic, which is the elaboration of professional technical capabilities which include regulation, guarding, escort, patrolling, public education, and traffic engineering, registration and identification of drivers or motorized vehicles, investigation of traffic accidents and law enforcement in the field of traffic, to maintain security, order, and smooth traffic. This study examined and analyzed the effect of ETLE, SIM issuance policies, and discipline on reducing traffic violations in 5 areas of DKI Jakarta province. This research was conducted on 100 vehicle users using the partial least squares data analysis technique. The results showed that the implementation of ETLE implementation reduced traffic violations; SIM issuance policy reduced traffic violations, and discipline reduced traffic violations

The purpose of the study is to determine the influence of entrepreneurial passion and family support on entrepreneurial success.  Explanatory survey is a research method that will be used in a population of 55 business groups with members of 191 students receiving Business Facilitation and Student Creative Business (FUBKM) of Siliwangi University. The purposive sampling technique used by considering the criteria that student efforts facilitated by Siliwangi University are still running, a total of 42 business groups consisting of 140 students. The results of the study explained that there is a significant influence both partial and simultaneous between entrepreneurial passion and family support on entrepreneurial success.

Micro Business has an important role for the nation's economy, especially to reduce the unemployment rate in Indonesia. The existence of Micro Business in Indonesia is proven to be able to create jobs and absorb labors. Therefore, Micro Business' players must understand good and systematic financial management so that the business can run smoothly and sustainably. For example: to have correct financial records in recording every financial transaction and be able to make financial reports needed to make decisions for the continuity of their business. This research uses descriptive qualitative research methods, which the subjects are five Micro Businesses in Banjaragung Village, Bareng District, Jombang Regency. The object of this research is a financial bookkeeping system that focuses on micro-enterprise cash bookkeeping. The result of the training and mentoring activities in making simple financial bookkeeping is that Micro Businessmen in Banjaragung Village can understand their income and expenses of respective businesses. The personal property must be distinguished from business assets. And at the end, Micro Businessmen can continuously apply simple financial bookkeeping for business activities on a daily basis. This activity can encourage businesses to grow and well developed.
 
 

Tourism is a mainstay sector in Indonesia, with Indonesia's considerable tourism potential, many types of tourism in Indonesia, one of which is MICE tourism. MICE itself is an abbreviation of Meeting, Incentive, Conference and exhibition, the target of this MICE is that MICE is convention tourism, for example, a group of people such as statesmen, scholars and others who intend to discuss issues related to their interests. One of the cities in Indonesia that has been designated as a MICE tourist location is Surakarta. This study will discuss the readiness of the city of Surakarta as an Indonesian MICE destination and will also discuss the impact of Covid-19 on MICE tourism in Surakarta City. In this study, it was found that Surakarta City continues to improve its infrastructure to support tourism and there is an increase in the number of tourists, especially MICE tourists. However, Covid-19 also has an impact on the tourism sector in Surakarta City, which is also felt by business people who support MICE tourism

This study aims to determine, test, and analyze the effect of the current ratio, cash ratio, debt to asset ratio, debt to equity ratio, return on assets, and return on equity on stock prices with dividend policy as an intervening variable. The case study in this study is a metal mining sector company listed on the Indonesia Stock Exchange (IDX) for the period 2015 – 2020. This study is quantitative with data analysis techniques used as descriptive analysis using financial ratio analysis. Collection by collecting financial reports on the website www.IDX.co.id in 2015-2020. The population in this study consisted of 11 sub-sector companies. The research sample was five companies, and the sampling technique used purposive sampling. The data analysis method used in this research is using SmartPLS version 3.0. The results show that the current and cash ratios are unrelated to dividend policy. Debt to asset and debt to equity ratios are unrelated to dividend policy. Return on assets and return on equity are also not significant to dividend policy. The current ratio and cash ratio have a significant effect on stock prices. Debt to asset ratio and debt to equity ratio significantly affect stock prices. Return on assets and return on equity have a significant effect on dividend policy. And dividend policy has a significant effect on stock prices, so that dividend policy can be an intervening variable on stock prices in metal mining sector companies listed on the Indonesian Stock Exchange (IDX) for the 2015-2020 period.

The government develops for citizens to get a job and decent living. Nevertheless, the number of people who are unemployed and poor is still high. To solve those problems, the government establish the Skills Development Center as a basis for sustainable entrepreneur empowerment. This research aims to analyze entrepreneurial empowerment activities at the Skills Development Center, their positive impact, the dominant factor influencing success, and the effort to optimize the success of the Skills Development Center in facing changes in the world of work. This research used a qualitative descriptive method with an inductive approach. Data collection was documentation, interviews, and observation. The informants were 11 people who were determined based on the purposive sampling technique. Data analysis techniques through reduction, display, and conclusion drawing verification. The results showed the stages of awareness, enabling, and empowerment in implementing entrepreneurial empowerment very well. The positive impact is success in increasing agricultural and livestock entrepreneurship. The dominant factors are government policy support, increased cooperation, and adequate human resources. At the same time, the barrier factors are low community participation and lack of budget support. Then, the effort to optimize care coordination, verification, and facilitation of training activities, coordination and cooperation among regional agencies, and increasing cooperation with the industrial world so that the type of entrepreneurship can be varied and competitive.
 
 

Apart from clothing and shelter, food is a basic human need. No wonder the culinary industry is growing rapidly in various cities in Indonesia. One of them is in Klaten, Central Java. An example of a restaurant business (RM) in Klaten is RM Tawakal Haji Rofi`atun. RM Tawakal is located in Popongan Hamlet, RT03, RW03, Tegalgondo, Wonosari, Klaten. Maintaining customer satisfaction requires quality control to meet customer needs and satisfaction.The purpose of this study was to determine customer satisfaction with the service quality of RM Tawakal. Respondents of this survey are RM Tawakal clients and surveyed data collection / surveyed. Data processing is based on the Customer Statistics Index (CSI) and Importance Performance Analysis (IPA). According to the survey, the final result of the calculation of the Customer Statistics Index (CSI) is 80.01%, and consumers are satisfied with the services provided, but not optimally. When tested using the Severity Performance Analysis (IPA) method,quadrant A contains six attributes. That is, there are six attributes whose service has not been maximized, and restaurants need to improve service.
 
 

The purpose of this study was to determine the effect of change management and learning organization on the performance of the Young Entrepreneurs Group in Serang City, especially in the increasingly unpredictable business environment at this time. This research is a quantitative research with data collection techniques through questionnaires. Determination of the sample is done by non-probability sampling with a saturated sampling technique of 71 employees who are members of the Young Entrepreneurs Group. The data analysis technique used is multiple linear regression analysis using the SPSS ver 25.0 application which includes the t test and F test. The results of this study indicate that Change Management has no significant effect on employee performance, the t test results show that t count 0.327 < 1.667 t table with significance level 0.745 > 0.05. Learning Organization has a significant effect on employee performance, the results of the t test show that t count 3.088 > 1.667 t table with a significance level of 0.003 <0.05. The results of the F test show that F count 39.624 > 3.13 F table with a significance level of 0.000 < 0.05, it can be concluded that Change Management and Learning Organizations simultaneously have a positive and significant effect on the Performance of Young Entrepreneurs Group Employees

This study aims to determine the effect of asset growth , earnings volatility and dividend payout ratio on stock price volatility in non-financial publicly listed companies on the Indonesia Stock Exchange for the 2018-2020 period. The data used are the financial statements of each sample company published on the website www.idx.co.id. The sampling method used is purposive sampling with a total sample of 58 companies. The analytical method used in this study is the causality method, with classical assumption testing, as well as multiple linear regression statistical analysis using SPSS version 25. Based on the results of the study, it can be concluded that partially only asset growth has an effect on stock price volatility. Meanwhile , earnings volatility and dividend payout ratio have no effect on stock price volatility. However, simultaneously asset growth, earnings volatility and dividend payout ratio have an effect on stock price volatility.

This study discusses the Effect of Musyarakah, Mudharabah, and Murabahah Financing on Return On Assets (ROA) During the Covid-19 Pandemic. The purpose of this study was to analyze the effect of Musyarakah, Mudharabah, and Murabahah Financing on Return On Assets (ROA) during the COVID-19 pandemic at Islamic Commercial Banks (period 2019 – 2021). This research uses quantitative research methods, namely analytical methods based on calculations made by researchers. This research data is secondary data obtained from Monthly Financial Report data at Islamic Commercial Banks for the 2019-2021 period. The method used in this study is the classical assumption test, multiple linear regression analysis, and hypothesis testing assisted by the SPSS (Statistical Package For Social Science) version 26 computer program. The results of this study indicate that (1) Musyarakah financing variables partially have no positive effect. to returns on assets (ROA). (2) Mudharabah financing variable partially has a positive effect on return on assets (ROA). (3) Murabahah financing variable partially does not have a positive effect on returns on assets (ROA). (4) Musyarakah, Mudharabah, and Murabahah Financing variables simultaneously or jointly have an effect on Return On Assets (ROA) during the covid-19 pandemic.

This research was conducted to determine the magnitude of the influence between motivation. Work, Training and Compensation for Employee Performance. The number of samples in this study were 67 employees at Medirossa Hospital 2 Bekasi. The sampling method used is nonprobability sampling, with the help of statistical software SPSS version 26. The results of the t-test data processing for the work motivation variable (X1) t count 4.554 > 1.998, with a significance value of 0.000 < 0.05 and the Training Variable t count 5,600 > t table 1.998 with a significance value of 0.00 < 0.05 and compensation (X3) t count -2.582 < 1.998 with a significance value of 0.00 < 0.05 then work motivation and training partially have a significant effect while partial compensation has no effect . The results of the f test data processing with an f table value of 35.806 > F table 3.16 and a significance value of 0.00 < 0.05 then Ho is rejected and H4 is accepted, so that work motivation, training and compensation have a simultaneous effect on employee performance.
 

Employee performance in this study is focused on performance whose measurement is through work assessment This study aims to determine the effect of islamic ethic to employee’s productivity in Bank Muamalat Indonesia Pangkalpinang. Primary data from questionare become data source for this study and it will be analyze using single linear regression with SPSS 26. This study sample is all of the population totally 28 respondent. Based on the results of the partial test calculation (T test), the tstatistic value is (2.163) < ttable (1.73406) with a significance level of 0.044 > 0.05. This means that it shows that the Islamic Work Ethics variable partially and significantly affects the Productivity of the Employees of Bank Muamalat Indonesia Pangkalpinang Branch

Study aims to determine the effect of perceived usefulness and perceived ease of use on intentions to use the BRI mobile application. The research method used is a quantitative method which views human behavior or behavior as predictable, objective and measurable, and aims to test certain theories by examining the relationship between between variables. The research data was obtained from questionnaires distributed to respondents, namely Bank Rakyat Indonesia customers who use the BRI mobile application, totaling 120 respondents. Based on the results of data processing indicated by the t-count value, it was found that the variables X1 (perceived usefulness) and X2 (perceived ease of use) had a significant influence on the intention to use (Y) the BRI mobile application. The results of the F test also show that perceived usefulness and perceived ease of use have a simultaneous (simultaneous) effect on customers' intention to use the BRI mobile application.

This study aims to determine the effect of the implementation of Occupational Health and Safety management (K3) on employee productivity at PG. Ngadirejo Kediri. To achieve this goal, this study uses quantitative research with a questionnaire as the main instrument in collecting data. To answer the hypothesis using multiple linear regression analysis. Based on tests conducted with multiple linear regression, it is evident that the variable level of occupational safety (X1) and the variable level of occupational health (X2) has a significant effect on employee productivity (Y) either partially or simultaneously. To reduce the risk of accidents such as fires, piles of mill residues containing flammable chemicals. That jam, PG. Ngadirejo Kediri should strive so that the remnants of the mill can be immediately utilized/sold.
 
 

This study aims to see and discuss the direct and indirect effects between variables of emotional intelligence, knowledge management and achievement motivation on the creativity of government agency administrators in Jambi Province, either partially or simultaneously.
The research was conducted using a quantitative research method with a survey method carried out in district/city governments in Jambi Province. The unit of analysis is administrator officials who have attended level III leadership education and training in Jambi Province, a population of 601 people and the sample in this study was determined by the total sampling technique considering the number of respondents from the three regions was only 126 people. The hypotheses in this study are: emotional intelligence, knowledge management and achievement motivation have a direct and indirect positive effect either partially or simultaneously on the creativity of administrator officials. Hypothesis testing using path analysis, with a significance level of 5 percent alpha (α = 0.05).
This study concludes: that overall there is a positive and significant influence between the variables of emotional intelligence, knowledge management and achievement motivation on the creativity of administrator officials, either partially or simultaneously.
The implication of this research is that it is something beyond which is not revealed in this study but can make a better contribution to increasing creativity. In the creativity variable, researchers found indicators of managing change and commitment to change. In the variable of emotional intelligence found indicators of self-development, self-development of others, self-control and patient and tenacious attitudes can increase creativity. In the knowledge management variable found indicators of conflict management, performance management and decision making can increase creativity. Meanwhile, the achievement motivation variable was found to build integrity, strong determination and result orientation to increase creativity.