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Manajemen Konflik dalam Organisasi Pendidikan: Tinjauan Sistematis atas Strategi Penyelesaian dan Implikasi terhadap Produktivitas
Jurnal Manajemen dan Pendidikan Agama Islam
Vol 3
, No 5
(2025)
Conflict is an inevitable phenomenon in organizational dynamics, whether in the education sector, social sector, or wider society. Conflicts that are not managed properly can lead to disintegration, but if handled appropriately, they can become a means of learning and innovation. This literature review aims to identify sources of conflict, resolution strategies used, and their impact on organizational performance. The research questions asked are: (1) What are the main factors causing conflict i...
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Pengaruh Audit Kepatuhan Prosedur Pelayanan terhadap Tingkat Kepuasan Pasien pada Puskesmas Prambon Kab. Nganjuk
Riset Ilmu Manajemen Bisnis dan Akuntansi
Vol 3
, No 4
(2025)
This study aims to examine the influence of compliance audit on service procedures toward patient satisfaction at Prambon Public Health Center, Nganjuk Regency. The research is driven by concerns over a decline in the average number of patients in 2024 compared to previous years. This decline in patient visits is a key issue that prompted the need to investigate the relationship between compliance audits in service procedures and the resulting impact on patient satisfaction. A descriptive quanti...
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Implementasi Custumer Relationship Management (CRM) pada Pelaku UMKM
M. Adi Trisna Wahyudi
; Agus Hermawan
; Moh. Ilham
Jurnal Penelitian Manajemen dan Inovasi Riset
Vol 2
, No 3
(2024)
This research investigates the implementation of Customer Relationship Management (CRM) in the Micro, Small and Medium Enterprises (MSME) and startup sectors. Through a qualitative approach, data was collected from a number of MSMEs and startups to analyze the factors that influence the adoption and success of CRM implementation. The findings show that limited resources, lack of knowledge about the benefits of CRM, and dependence on technological infrastructure are the main challenges in adoptin...
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