Evaluasi Etika Kerja dan Kinerja Teller Bank dalam Memberikan Layanan Kepada Nasabah
(Afriyadi Afriyadi, Friska Marlianda Sari, Novi Andriani, Nurul Oktaviani, Raja Amelia Agustinawati, Shandia Saqinah, Tri Utami Miranty, Sarah Nabila Armelia Putri)
DOI : 10.61132/aeppg.v1i3.245
- Volume: 1,
Issue: 3,
Sitasi : 0 21-Jun-2024
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| Last.07-Aug-2025
Abstrak:
The aim of this research is to analyze and evaluate the work ethics and performance of tellers at Bank XXX, Tanjung Pinang Branch, and their impact on customer satisfaction and loyalty. The research method used is descriptive research with data collection through questionnaires and interviews. The research population includes all tellers and customers of Bank XXX, with a sample of 11 people selected using purposive sampling technique. The results show that the work ethics and performance of Bank XXX tellers are highly rated by customers, with the majority of respondents giving positive evaluations of teller services. Cooperation between tellers and Customer Service is also considered important in providing integrated and comprehensive services to customers. This research provides valuable insights for banking companies in improving services and maintaining customer loyalty.
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2024 |
Analysis Of Language Politiety In Youtube Content Tonightshow Vindest-Andika
(Amelia Barus, Khanaya Shalsabilla, Vina Agustina, Achmad Yuhdi)
DOI : 10.62951/momat.v1i3.29
- Volume: 1,
Issue: 3,
Sitasi : 0 12-Jun-2024
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| Last.06-Aug-2025
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This research aims to analyze language politeness in conversations in Vindest-Andika's tonighshow YouTube videos. This type of research uses a descriptive method with a qualitative approach. The data collection technique in this research uses note-taking and listening techniques. politeness of language in Vindest's YouTube Talkshow content can be concluded that there are several maxims that exist in the conversation between Vindest and Andika, namely the maxim of wisdom which occurs at minutes 7.12 and 18.46, the maxim of generosity which occurs at minutes 6.23 and 23.14, the maxim of appreciation which occurs at minutes 24.34 , the simplicity maxim which occurs at minutes 1.19 and 14.55, the consensus maxim which occurs at 2.48 and 11.15 minutes and finally the sympathy maxim which occurs at 5.22 and 15.35 minutes..
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2024 |
Faktor Penyebab dan Penanganan Kenalan Remaja di SMK 10 November Tambun Selatan
(Yuliana Putri, Putri Wulandari, Siti Aisyah, Eliza Agustina, Tugimin Supriyadi)
DOI : 10.61132/observasi.v2i3.454
- Volume: 2,
Issue: 3,
Sitasi : 0 12-Jun-2024
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The phenomenon of student brawls at SMK 10 November Tambun Selatan is a serious problem that has a negative impact on physical, emotional, social, and material. This study aims to analyze the factors that cause and solve juvenile delinquency, especially brawls. Using descriptive qualitative method with purposive sampling technique, data were collected through interviews and observations of counseling guidance teachers and students involved. Data analysis followed the Miles and Huberman model. The results showed three main factors causing brawls: psychological factors (self-esteem and motivation), social factors (group pressure), and subcultural factors (peer group influence). Handling includes identification and evaluation, communication, coaching, education, and punishment. These measures, which involve cooperation between the school, parents and students, are expected to reduce cases of brawls and restore order in the school and community.
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2024 |
Analisis Rasio Keuangan Sebagai Alat Untuk Evaluasi Kinerja Keuangan Pada UMKM PT Anugerah Sparepart Sejahtera Tbk Tahun 2022-2023
(Yovita Agustina Mulani, Amelia Putri, Atika Wulandari, Lis Wahniar, Reza Crist Andriyan)
DOI : 10.62504/jimr604
- Volume: 2,
Issue: 6,
Sitasi : 0 11-Jun-2024
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| Last.31-Jul-2025
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Penelitian ini bertujuan untuk mengetahui bagaimana analisis rasio keuangan terhadap evaluasi kinerja keuangan perusahaan PT Anugerah Sparepart Sejahtera Tbk Tahun 2022-2023 ditinjau dari rasio likuiditas, rasio solvabilitas dan rasio profitabilitas dengan menggunakan data sekunder. Sample penelitian yaitu laporan keuangan perusahaan 2 tahun terakhir 2022 dan 2023 yang meliputi neraca dan laporan laba rugi. Metode penelitian yang digunakan adalah kuantitatif deskriptif. Hasil penelitian analisis rasio terhadap PT Anugerah Sparepart Sejahtera dilihat dari rasio likuiditas bahwa perusahaan dalam keadaan likuid yang berarti perusahaan memiliki kemampuan untuk memenuhi kewajiban lancar yang dimiliki walaupun terjadi fluktuasi nilai rasio pada setiap tahunnya. Dilihat dari rasio solvabilitas bahwa perusahaan mampu dalam memenuhi seluruh kewajibannya baik jangka pendek dan jangka panjang dengan menggunakan aktiva dan ekuitas yang dimiliki perusahaan walaupun nilai rasio mengalami fluktuasi setiap tahunnya. Dan jika dilihat dari rasio profitabilitas bahwa perusahaan dinilai belum mampu mempertahankan tingkat keuntungan perusahaan dan belum bisa memaksimalkan kinerja perusahaan dalam menghasilkan laba yang produktif.
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2024 |
Peran Modal Sosial Terhadap Kesejahteraan Pelaku Usaha Laundry Rumahan di Kabupaten Jember
(Angella Yunita Azarah, Marshanda Sephira Harpy, Rahmasari Dwi Agustina)
DOI : 10.62383/wissen.v2i3.157
- Volume: 2,
Issue: 3,
Sitasi : 0 10-Jun-2024
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| Last.24-Jul-2025
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This research highlights the importance of social capital in the development of home laundry businesses in Jember. Starting from the significant contribution of MSMEs to the Indonesian economy, especially in creating jobs and driving the economy, the focus of this research is the laundry business as a type of service business that continues to grow. The aim of this research is to analyze the factors that influence the welfare of laundry business actors in Jember, as well as how social capital can be used to overcome challenges such as tight competition and limited capital. This research uses a qualitative descriptive approach with data collection methods in the form of in-depth interviews, observation and documentation. The research results show that social capital through customer networks, local partnerships, and response to feedback can improve the performance and desirability of laundry businesses. The implications of this research emphasize the importance of social capital-based strategies in strengthening relationships with customers and local communities to achieve sustainable business success.
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2024 |
Mekanisme Alih Kelola Rumah Sakit Khusus Badan IPHI Pedan Oleh Rumah Sakit PKU Muhammadiyah Delanggu
(Taufiq Nugroho, Dwi Agustina Maharani)
DOI : 10.26623/julr.v7i2.8882
- Volume: 7,
Issue: 2,
Sitasi : 0 31-May-2024
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| Last.09-Jul-2025
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Tujuan dari penulisan ini adalah untuk mengetahui lebih jauh bagaimana proses mekanisme alih kelola yang terjadi pada RSKB IPHI Pedan oleh RS PKU Muhammadiyah Delanggu serta untuk mengetahui apakah terdapat unsur pidana dalam proses tersebut ditinjau berdasarkan Undang-Undang Nomor 28 Tahun 2004 tentang yayasan. Pengelolaan kegiatan usaha yayasan terkait erat dengan pembangunan yayasan kekayaan karena hasil kegiatan usahanya merupakan salah satu sumber pendapatan yang menjadi yayasan kekayaan. Dan dalam hal rumah sakit yang didirikan oleh yayasan, maka kegiatan operasional rumah sakit merupakan peserta dari kegiatan usaha yayasan. Selain itu, sesuai dengan Undang-Undang yayasan, yang menetapkan bahwa jika tujuan yayasan bergeser dari tujuan sosial atau nirlaba, asetnya tidak dapat dialihkan. Serta, segala kegiatan yang menyebabkan terjadinya perubahan aset milik yayasan haruslah mematuhi ketentuan formal sebagaimana dijelaskan pada UUY dan AD Yayasan, begitupula dalam hal alih Kelola RSKB IPHI Pedan kepada Pimpinan Cabang Muhammadiyah (PCM) Delanggu, harus tetap dilakukan sesuai dengan aturan yang berlaku.
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2024 |
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2024 |
An Analysis of Using Code Switching by the Students in Learning English as a Foreign Language at MA Al Fatah Kota Mulya
(Dwi Andriani, Eka Agustina, Fahita Al Afiyah)
DOI : 10.61132/fonologi.v2i2.656
- Volume: 2,
Issue: 2,
Sitasi : 0 28-May-2024
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| Last.06-Aug-2025
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This research aims to describe the types of code switching that occur in English language learning at MA Al Fatah Kota Mulya in four meetings. This type of research is descriptive-qualitative research. The subjects of this research were the eleventh-grade students. The object of this research is a speech on the use of code switching, which includes the types of code switching in English language learning at MA Al Fatah Kota Mulya. The results of the research show that there are 8 types of code switching in English language learning at MA Al Fatah Kota Mulya. Furthermore, all data is divided into 3 types of code switching: (1) intra-sentential switching occurred in 1 data (12,5%), (2) inter-sentential switching occurred in 3 data (37,5%), and (3) tag switching occurred in 4 data (50%). So, the most dominant type of code switching is tag switching.
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2024 |
Development of General Biology Learning E-Modules Based on Constructivism
(Musma Rukmana, Fernando Andre Watung, Hasmiati Hasmiati, Tika Putri Agustina, Aisyiah Restutiningsih Putri Utami)
DOI : 10.24246/j.js.2024.v14.i2.p167-176
- Volume: 14,
Issue: 2,
Sitasi : 0 21-May-2024
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| Last.07-Jul-2025
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Higher education must adapt its educational practices to ICT, which is now developed rapidly. There are many different approaches, and constructivism-based e-module development is an alternative. This research used the R&D method by adapting the ADDIE development model, which aimed to produce constructivism-based e-module products that meet the criteria of being valid, effective, and practical for use in the learning process. The e-module developed was validated using an expert validation questionnaire filled out by two expert validators, with a result of 4.32, which was included in the valid category. The effectiveness of the e-module was obtained by 100% of students achieving learning completeness scores and increasing learning outcomes based on a normalized gain analysis of 0.71 (high category). The results of the e-module practicality test showed positive student responses, where 86.67% of statements were included in the very strong category and 13.33% in the strong category. Based on the research results, it can be concluded that the constructivism-based general biology learning e-module developed is valid, practical, and effective.
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2024 |
Hubungan Pola Asuh Orang Tua Dan Lingkungan Sekolah Dengan Self Disclosure Pada Siswa di MTS Al-Ikhlas Sukaluyu Cianjur Tahun 2022
(Echa Firda Salsabilla Zahrani, Mustopa Mustopa, Marisca Agustina)
DOI : 10.59581/diagnosa-widyakarya.v2i2.3212
- Volume: 2,
Issue: 2,
Sitasi : 0 18-May-2024
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| Last.02-Aug-2025
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Background: Parenting relationships in the family have a very influential role in improving and changing children's behavior, especially in the level of self-disclosure. Another factor that causes or influences self-disclosure on students is the school environment. A good school environment can make children's behavior open. Likewise, if the school environment is not good, it will have an impact on the child's own behavior and make children less open. Purpose: to find out whether there is a relationship between parenting styles and the school environment with self-disclosure to students at MTS Al-Ikhlas Sukaluyu Cianjur. Type of research: This research is a quantitative study with a sample of 77 students in grades 7, 8 and 9 students of MTS Al-Ikhlas Sukaluyu who were made research respondents. The sampling technique is: simple random sampling and the design used in this study is a correlation with a cross-sectional approach. Results: Found the results of univariate analysis of parenting parents with a good category of 51 (67.1%) and school environment with a good category of 51 (67.1%), self-disclosure in students with a good category of 45 (59.2%) %). The results of multivariate analysis on parenting parents obtained a sign value. 0.782 > 0.05 and a correlation value of 0.32 means that there is no relationship between parenting style and self-disclosure. Then for the school environment and self-disclosure there is a Sign value. 0.052 > 0.05 and a correlation value of 0.224 means that there is no relationship between the school environment and self-disclosure.
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2024 |