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Employee performance, particularly in the customer care department, is crucial as all aspects of hospital care related to patient experience. Effective and responsive interactions can enhance patient satisfaction, build trust, and create a supportive environment that aids the healing process. Additionally, customer care employees serve as a bridge between patients and medical staff, ensuring that patients' needs and inquiries are addressed with distinction. Therefore, it is essential for hospital management to maintain employee performance by providing work motivation, discipline, and appropriate compensation. This study aims to analyze the partial and simultaneous effects of work motivation, work discipline, and compensation on improving employee performance in the Customer Care Department of Bandung Adventist Hospital. This descriptive quantitative research was conducted with 30 customer care employees at Bandung Adventist Hospital in early September 2024. The findings indicate that work motivation and compensation do not significantly affect employee performance according to the data analysis, whereas work discipline has a significant impact on employee performance. However, when considered together, work motivation, work discipline, and compensation collectively have a significant effect, accounting for 44.1% of the variance. From this data, it can be concluded that maintaining work motivation, discipline, and compensation together can help sustain employee performance in the Customer Care Department of Bandung Adventist Hospital.

Introduction: Human resources play a crucial role in the sustainability of a company, and good employee performance is a critical aspect of its operations. It is important for companies to understand and improve the factors influencing employee performance to enhance the overall quality of the organization. Objective: This study aims to analyse the influence of compensation, work motivation, and work discipline on employee performance at PT. Heulang Bandung, both partially and simultaneously. Method: The research was conducted on the employees of PT. Heulang Bandung, which has a total of 115 employees, using a sample of 55 employees and employing a quantitative method to analyse the influence of variable X on Y. Results: The findings indicate that compensation has a negative and insignificant effect on employee performance (regression coefficient -0.051), while work motivation (coefficient 0.465) and work discipline (coefficient 0.749) have positive and significant effects. These three variables collectively influence employee performance by 86.1%, with 13.9% affected by other factors. The F-test shows a significant effect of these three variables on employee performance with a significance value of 0.000. Conclusion: Work motivation and discipline are the main factors influencing employee performance at PT. Heulang Bandung, while compensation has a lesser impact.

This research aims to determine and analyze the influence of compensation, work discipline and work motivation on employee performance at PT. Eka Silver Gold And Jewelry. This type of research is research with a quantitative approach. The population in this study were all employees of PT. Eka Silver Gold And Jewelry. Determination of the sample in the study used non-probability sampling through saturated samples so that the total sample in this study was 50 employees. The data analysis method in this research uses SPSS analysis tools through validity, reliability, classical assumption tests, namely normality test, multicollinearity test, heteroscedasticity test, multiple linear regression, t test, F test and correlation and determination coefficients. The results of this research show that (1) Compensation Variable with a sig value. 0.000 < 0.05, then the compensation variable influences employee performance (2) Work Discipline variable with a sig value. 0.000 < 0.05, then the work discipline variable influences employee performance (3) The work motivation variable with a sig. 0.000 < 0.05, then the motivation variable influences employee performance (4). From the results of these calculations, an Fcount of 25.680 is obtained, which means an Fcount of 25.680 and a sig value. 0.000 < 0.05 so Ho is rejected and H4 is accepted. So the independent variables Compensation, Work Discipline and Work Motivation together have an influence on employee performance at PT. Eka Silver Gold and Jewelry.

The problem in this research is whether there is a significant influence of work discipline, compensation and motivation on employee performance. The aim of this research is to analyze the significance of the influence of work discipline, compensation and work motivation on employee performance. The type of data used is quantitative. The data source used is primary data. The sampling technique used was purposive sampling with a total of 30. Data collection techniques in this research used observation, questionnaires and literature study. The research results show that the work discipline variable has a positive and significant effect on employee performance, the compensation and work motivation variables have an insignificant effect on employee performance.

The research aims to analyze the influence of work discipline and motivation on employee performance, analyzing the role of compensation in moderating the influence of work discipline and motivation on employee performance at PT. Semarang Autocomp Manufacturing Indonesia. This research approach is to use a quantitative research approach.  The data collection technique in this research is by distributing questionnaires and literature study. The population in this study were employees of PT. Semarang Autocomp Manufacturing Indonesia Honda H04 area production department, totaling 100 employees. The number of samples in the research was 100 respondents using nonprobability sampling techniques with saturated sampling techniques and purposive sampling methods. This research uses outer model and inner model analysis using the Structural Equation Model (SEM) technique with the SmartPLS 4.0 program. The research results show that discipline has a positive and significant influence on employee performance, motivation has a positive and significant influence on employee performance, compensation cannot moderate or strengthen work discipline on performance, and compensation cannot moderate or strengthen motivation on employee performance

The aim of this research is to find out the influence of work motivation, work discipline and learning organization on the performance of PDAM Tirta Musi Palembang Unit 3 Ilir employees. The data collection technique used in this research is using a questionnaire method with closed questions so that respondents choose the answers that have been provided and the analysis method used is Multiple Linear Regression Analysis. The results of this research are that the variables Motivation, Work Discipline, and Learning Organization influence employee performance. Based on the f test results of 0.022, the value of 0.022 is smaller than 0.05, so it can have an influence on employee performance. Increasing high employee performance is very important in a company, because with high employee performance it will be possible to increase employee work productivity. With increased productivity, the company's goals will be achieved automatically. Therefore, a company always tries to improve the performance of its employees, so that the company's goals can be achieved immediately. Factors that can influence performance itself are motivation, employee work discipline, and learning organization.

There are many factors that influence employee or employee performance at work. that performance is basically influenced by many factors, one of which is work motivation in carrying out tasks. One of the factors that can influence employee performance is work motivation, incentives (compensation), and leadership. The aim of this research is to determine and analyze the influence of leadership style on the performance of medical and non-medical service staff at Tarempa Hospital, Anambas Islands, Riau in 2024. This type of research uses a descriptive analytical survey with a cross-sectional design. The population in this study was all the medical and non-medical service installation staff at Tarempa Regional Hospital, Anambas Islands, Riau, totaling 78 people. While the sample numbered 78 people, this population sampling was carried out with the total population. Data analysis was carried out using univariate, bivariate and multivariate analysis. Based on the results of the chi-square test, it is known that the performance of medical and non-medical service staff has an influence on Militaristic Leadership Style, Paternalistic Leadership Style, Laissirez Fair Leadership Style and Democratic Leadership Style p = 0.000, meaning that there is an influence of Militaristic Leadership Style, Paternalistic Leadership Style, Leadership Style Laissirez Fair and Democratic Leadership Style. on the performance of medical and non-medical service staff. From the results of the multivariate analysis, it is known that the most influential variable in this study is the Democratic Leadership Style variable with an odds ratio (OR) value of 62,850 which predominantly influences medical and non-medical service staff. The conclusion in this research is that the appropriate leadership style applied by medical and non-medical services is a democratic leadership style. This is because based on research results, democratic leadership style is the most dominant influence on the performance of medical and non-medical service staff. It is recommended that medical and non-medical service staff strive to improve the performance of medical and non-medical services through reading and discussion activities and discipline when entering work.