Publication Search

E-commerce competition in Indonesia makes e-commerce companies compete to develop strategies to win the competition. Customer loyalty is an important factor to lead in the competition. This research focuses on how much influence website service quality has on customer loyalty. This research is also to find out which website quality factors have the most influence on customer loyalty with customer satisfaction as a mediating factor. The factors that influence e-commerce customer loyalty are analyzed using concepts including the dimensions of service quality consisting of (physical evidence, reliability, responsiveness, assurance, empathy) and Corporate Image as the variable that influences and Customer Satisfaction as the variable that is affected. The sample in this study were 96 respondents. With the sampling method using the purposive sampling method. The results obtained that there is a positive and significant influence between the dimensions of service quality and company image on customer satisfaction.  Keywords: E-commerce website, Service Interaction Quality, Customer Satisfaction

Bank is a production unit under the organizational structure of a business center in a school. This bank provides services in the form of savings deposit transactions and savings withdrawals. Bank customers are all students in grades ten to twelve along with teachers and employees. The information system required is a web-based school bank information system using the cash basis method so that it can assist in operational activities ranging from recording daily transactions to reporting. The research was conducted using the Research and Development (R&D) method, UML (Unified Modeling Language) modeling, the PHP (Hypertext Preprocessor) programming language with the MySQL MariaDB database. The School Bank Accounting Information System is expected to be able to solve the problems that occur in the school bank.

At PT. Mitra Mandiri Transindo, in the process of recording the determination of heavy equipment leasing, is still done manually using note documents which can cause errors in the heavy equipment rental determination transaction. This has resulted in problems in making reports which can take longer. Accounting application for determining heavy equipment leases at PT. Mitra Mandiri Transindo uses the activity based costing method to make it easier for PT. Mitra Mandiri Trasindo in the data management process of determining the total heavy equipment rental and creating reports that are faster, more precise and accurate on a web-based basis. With the implementation of accounting applications for determining heavy equipment leases at PT. Mitra Mandiri Transindo using the web-based Activity Based Costing method also has the following benefits: (1) It can be seen what lease transactions and costs are needed quickly, precisely and accurately. (2) Producing appropriate reports that can be used as a basis for making decisions by the Director of PT. Mitra Mandiri Transindo.

Sinar Harapan store which is engaged in construction materials has regular customers who are outside the area, so a sales information system is needed to help customers buy and receive product information from the store. This web-based information system can help shop customers shop online without having to visit the store in person. The purpose of this research is to design and implement a web-based merchandise sales system at the Sinar Harapan Makassar store. Data obtained through field research, library research and interviews. The system design uses PHP as a programming language and MySQL as the database storage. The information system for selling goods is based on the Sinar Harapan Makassar Store based on the results of the implementation test with the user acceptance test getting an average weight of 36 with a percentage of 90% so this application is very suitable for use

Learning media is a medium used in teaching and learning activities. As is known, the world is currently experiencing a Covid-19 pandemic so teaching and learning activities are carried out online. One of the media that can be used as distance learning is a web blog. Web blogs are chosen because they do not require a lot of money to create and can be combined with other media such as YouTube. This study aims to produce a web blog as a distance learning media for graphic design study programs. Because the lecture material uses more application practice, the web blog and YouTube media are very appropriate to use. This is in accordance with the results of the questionnaire distributed to graphic design students in semester 3 and 5 of STEKOM University regarding the use of a web blog. From 38 respondents and after being calculated based on existing references, the final score was 88.42% so that this web blog was in the "very good" category and could be used as a reference.

Technology assistance is very helpful for community activities including financial institutions, such as the application of Fintech (Financial Technology). Fintech utilizes technology to improve banking and financial services performed by companies by utilizing software technology. Along with the development, Fintech began to have a negative impact, especially from the money loan service or Fintech Peer to Peer Lending (P2PL). the problem is how is the protection for debtors / customers, such as attempts to intimidate customers who have difficulty paying. The method used in this research is normative juridical, namely research based on secondary data, which is then analyzed qualitatively and presented in a qualitative form.Based on the research results, it can be concluded that protection for debtors or customers who feel disadvantaged can take 5 (five) ways, which are regulated in the Consumer Protection Law, OJK Regulation, ITE Law, BI and Government Regulations. Safeguards in the Consumer Protection Law are accommodated in Article 4. OJK's efforts, in collaboration with Kominfo and AFPI, are that if there is intimidation that is detrimental to the debtor, the debtor can submit a complaint report through the website page provided by the OJK and AFPI. Debtors can also report to the authorities. The ITE Law can be seen in Article 26 of the ITE Law. Efforts made by Bank Indonesia, namely BI to form the Bank Indonesia Fintech Office (BI-FTO) and recommend to follow the existing regulations in PBI No. 16/8 / PBI / 2014 and PBI No 18/17 / PBI / 2016 concerning Electronic Money (PBI E-Money).           Keywords: Financial Technology, Legal Protection, Debtor Efforts

Over time, the Riau Kepualaun Provincial Tax Management Office which lives in Batam City underwent a name change to become a Regional Tax and Retribution Management Agency for the Riau Islands Province (BP2RD). This study aims to design a dashboard that can assist Eschelon officials in monitoring the performance of the State Civil Apparatus (ASN) at the Regional Tax and Retribution Management Agency of the Riau Islands Province. Because there is no system that displays information related to the work done and completed by an ASN, a dashboard design is needed. Data on the dashboard system is obtained from ASN performance data consisting of activity grouping data, activity weights, monthly targets in one year, and distribution of incentives and employee income benefits based on the achievement of target weights. The modeling system used is the Unified Modeling Language (UML), with the use case, activity, sequence and class diagram stages. While the development of this research system uses the Macro Process method in Object Oriented Analysis Design (OOAD) with the stages of Requirements, Analysis and Design, Implementation and Testing. The dashboard is designed based on a website, using the PHP programming language and using MySQL as the database. Qualitative research techniques, by collecting data and information descriptively. The results of this study display a dashboard in the form of text consisting of the number of employees, targets, target achievement, target percentage, target employee income allowances, and employee income allowances obtained, as well as a dashboard in the form of a pie chart and bar chart for target and achievement percentages respectively. target, it is hoped that this dashboard can assist Eschelon Officials in assessing and monitoring the performance of the State civil apparatus.

The internet as a communicator of information is now a necessity. Particularly in the provision of information for a company, government organizations / agencies such as Village Centers that require a fast, precise and accurate data management system that can provide more complete, up-to-date, interactive and dynamic information. In Demangharjo Village the information system related to Village Information is still submitted in the form of a guide book and the service is still done manually. Basically, population residence service activities are required to take care of application letters at the village office with the applicable procedures, so that in practice it will certainly take a long time and energy. For this reason the author made the Final Project concerning the Design of Demangharjo Village Website with the metedo Waterfall. Through this website, it is expected that information will be conveyed more quickly and accurately, maximum service and information transparency, village introduction process and population data storage to accelerate the work of village officials in serving the community and make it easier for citizens to submit services or find out village information.  

Dinas Penataan ruang dan Perumahan rakyat Unit Sarana Alat Berat,berada di Kawasan desa Rendeng, Kecamatan Kota, Kabupaten Kudus. Di UPT SAB ini memerlukan sistem pendataan bahan bakar menggunakan aplikasi, karena di UPT SAB tersebut pendataannya masih manual, dan terkadang pendataan manual tersebut tidak valid, antara data masuk dan keluar tidak sesuai. Maka dari itu diperlukan sistem aplikasi stok bahan bakar di dinas PUPR ini, agar pegawai mudah mengetahui data yang masuk maupun keluar menggunakan metode V untuk penerapan aplikasi ini. sehingga bisa membuat laporan dengan mudah membuat Aplikasi Stok bahan bakar di UPT

Gajah Putih University Takengon is a private university located in Central Aceh District, Pegasing District, consisting of several faculties, one of which is the Faculty of Engineering which has one study program, namely Informatics Engineering. In promoting and informing the wider community, the Faculty of Engineering, Gajah Putih University, Takengon uses brochures and website media which the author feels that this method is still lacking in informing because not all facilities can be informed in detail, from this problem the authors conducted research on 3D animation design profile of the Faculty of Engineering, Gajah Putih University, Takengon as a promotional media. The software used in this research is Blender 2.82. In designing the system the author uses the Luther method, the Luther method has six stages, namely concept, design, collecting material, assembly, testing, and distribution.  

Management of school funds in the form of SPP (Educational Development Donations) at the Kranggan foundation sourced from kindergarten, elementary and junior high schools so far is still managed manually, making it difficult and takes a long time for the Administration to check lists for students who have made payments. Every month. In this study, an SPP payment system was made using an SMS Gateway with the web scraping method. In the development process using the prototype method. The researcher aims to develop a web-based information system that is expected to help manage school payment data for the better. The information system will be equipped with an SMS feature that will be sent to the parents of the students concerned so they can know that the school payment has been made. This SMS feature is also useful for sending reports of late payments or SPP arrears to parents of students whose children are late in paying tuition fees. With this program, students can also make tuition payments in two ways. The first is manually or submitting payment to the TU at the school. The second is by means of money transfer payments through banks.

Information technology concerning the use of computers in a government service is needed to facilitate a job in an agency. One of them is in the Community Empowerment and Village Government Agency, Central Aceh Regency, where data management for poor households is still using the manual method, the data that is processed can be lost, damaged or infected by a virus, besides that the data is also not managed properly. good and when data is needed, the data will be difficult to find due to the large number of files piling up. With a decision support system using the web, it is hoped that it can help ease the burden on employees who manage recipients of aid for poor families which will be implemented at the BPMPK Office, Central Aceh Regency.

ABSTRACTThis community service activity entitled "Socialization of Law No.13 of 1998 concerning the Welfare of the Elderly" aims to increase awareness of the importance of improving the welfare of the community in the elderly, so that the elderly can achieve increased welfare. This community service activity should be of benefit to various parties, including contributing to more awareness and improvement of the welfare of the elderly, especially in the city of Surakarta. It is the implementation of the Tri Dharma of Higher Education, especially the third Dharma, and the results can be used as input to LPPM and as a support for other Tri Dharma activities, namely Education and Research. This community service was carried out on-line using the windows-teams facility with about 35 participants. The implementation was carried out by means of webinars using windows-teams due to restrictions on human meetings as a result of the Covid-19 pandemic. Keynote : socialization, welfare, elderly. ABSTRACTKegiatan Pengabdian kepada masyarakat yang berjudul “Sosialisasi Undang-Undang No.13 Tahun 1998 Tentang Kesejahteraan Lanjut  Usia” ini bertujuan untuk meningkatkan kesadaran tentang pentingnya peningkatan kesejahteran masyarakat pada kelompok lanjut usia, sehingga para lanjut usia nantinya dapat tercapai peningkatan  kesejahteraannya. Kegiatan Pengabdian kepada masyarakat ini hendaknya bermanfaat kepada berbagai pihak, antara lain memberikan kontribusi untuk lebih menumbuhkan kesadaran dan peningkatan kesejahteraan para lanjut usia, terutama di kota Surakarta.  Merupakan pelaksanaan Tri Dharma Perguruan Tinggi, khususnya Dharma ketiga, dan hasilnya dapat menjadi masukan kepada LPPM dan sebagai pendukung kegiatan Tri dharma lainnya yaitu Pendidikan dan Penelitian. Pengabdian kepada masyarakat ini dilaksanakan secara on-line dengan menggunakan sarana windows-teams dengan peserta sekitar 35 orang. Pelaksanaan dilakukan dengan cara webinar menggunakan  windows-teams karena adanya   pembatasan pertemuan antar manusia sebagai akibat pandemic covid 19. Kata kunci: sosialisasi, kesejahteraan, lanjut usia

STEKOM College which has branch campuses in several places. Employee performance appraisals are carried out by superiors and branch campus coordinators using Ms. Excel. The results of the performance assessment are sent to the staffing department via e-mail. The personnel department will recap the results of the performance appraisal to be conveyed to the leadership. This assessment process takes a long time and tends to be inefficient. In this study, a web-based Employee Performance Appraisal System was developed that can be accessed online by relevant appraisers at the central campus and STEKOM branch campuses. The System Development Method uses a Research and Development (R&D) approach. Assessment elements include 6 (six) aspects, namely: Service Orientation, Integrity, Commitment, Discipline, Cooperation and Leadership. The results of the performance appraisal of educators (lecturers) apart from being used internally as a measurement of lecturers' work behavior, can also be used externally for the assessment of work behavior when the lecturer makes Employee Performance Targets (SKP), as well as being used to assess the performance of education personnel. System modeling uses the Unified Modeling Language (UML). Making the source code program using the Hypertext Preprocessor (PHP) programming language with a web-based MySQL database using Notepad ++ software. The results obtained from the use of the employee performance appraisal system, performance reports can be obtained more quickly, making it easier for the staffing department to obtain data on employee performance appraisals effectively and efficiently.

Pondok Pesantren is a non-formal institution that is engaged in religious education. Pesantren is one of the places of education and preaching that is required to be able to provide information about Islam to the wider community. Easy access to information and communication, can be used to introduce pesantren to the public. Promotion using video profiles, brochures and banners has not been able to provide as much information as possible to the public, causing the pesantren to be less well known to the public. This research, in general, aims to promote and provide the widest possible information about Pondok Pesantren Addainuriyah 2 and its activities to the public through the website. In particular, it makes it easy for the public to access information and communicate intensively with administrators of the Addainuriyah 2 Semarang Islamic boarding school. The research method in this study is based on the suitability and type of research, using the Research and Development (R&D) method. R&D in education is often called research-based development. As a result of this research, the implementation of the website as a media of promotion and information in the Addainuriyah 2 Semarang Islamic boarding school, can provide a lot of information to the public, and as a means of communication between the general public and administrators of Pondok Pesantren Addainuriyah 2 Semarang.

Decision Support System in Employee Performance Appraisal is a web-based system used to support decision making for outsourcing employee contract extensions. This study aims to provide a decision support information system in employee performance appraisal so that employee performance appraisals and employee contract extension decisions can be carried out systematically. Currently, employee performance appraisals and decision making for employee contract extensions are still done manually using spreadsheets. The method used in the design of decision support systems in the web-based employee performance appraisal is the method of calculating the assessment using the AHP (Analytic Hierarchy Process) method and the prototype system development method. The design of this system provides convenience to the personnel staff and the head of personnel in assessing and making decisions for employees who are about to expire their contract. The system can also be a means for personnel staff in accessing reports on employee data whose performance has been assessed by the division head and makes it easier for personnel staff to make decisions on employee contract extensions. With the system, employees will be more motivated to do their job better.

The recruitment of new mechanics at Mataram Sakti is no longer through the training process at the head office, but new mechanics are placed at the dealership accompanied by the chief mechanic as a supervisor, with the aim of providing training to new mechanics in order to be able to service or periodically repair Yamaha products especially the latest motorbikes namely Yamaha NMAX, because of the flurry sometimes the mechanical head is not in place so that when the mechanic is experiencing problems it cannot directly ask the mechanical head causing the handling of repairs to be less effective and efficient. One way to overcome this is to create a web-based expert system application with a forward chaining method so that the chief mechanic can transfer the knowledge he has into the computer. Forward chaining method is a search technique that starts with known facts and then matches these facts with the IF part of the IF-Then rules, so that conclusions can be drawn. This expert system was built using supporting software including, Macromedia Dreamweaver MX, PHP script language, MySQL database and WAMP server. The expert system for diagnosing damage to Yamaha NMAX motorcycles using the forward chaining method can be used as a new mechanical learning media in diagnosing damage to NMAX motorcycles and as a means of chief mechanics transferring their knowledge. 

Talang Gantung Adventure is engaged in learning services outside the classroom or open air which is usually called outbound. In carrying out operational activities there are always financial transactions. However, in Talang Gantung Adventure, financial management still uses manual recording, which is recording in a ledger. Financial reports to the owner of the Talang Hang Adventure are performed using Microsoft Excel. Manual Financial Management results in vulnerability in storing financial data and is difficult to find data so that it has not been effective and has difficulties in preparing financial reports. Based on this research the authors designed and made a financial management accounting information system website application Talang Gantung Adventure. The purpose of making this system is to facilitate the recording of financial transactions, facilitate the search for data and be safer in storing Talang Gantung Adventure data storage, and to produce financial reports that are easily reported to the owner of Talang Gantung Adventure wherever and whenever.

Recent technological developments determine humans to be creative in creating tools that implement technology in it with the aim of facilitating human tasks in daily activities. Inappropriate use of fertilizers can cause losses, both losses on fertilizer, on plants, as well as on the soil and the environment around fertilization. Losses on plants such as unhealthy plant growth and susceptible to disease pests, plant yields are not as expected or low. From the background above, the writer found an idea to create a system or tool that can help farmers in determining the dose of Nitrogen fertilizer in their rice plants, through the storage of the dosage data of each land. The user did five scans, from each scan producing RGB values, each RGB value from five samples was then matched with the BWD dose color indicator. The sample dose results are then sent by the NodeMcu microcontroller to the webserver database. Based on the assessment of the test conducted by 10 Users by Gapoktan Farmers Group of Tosari Kendal Village, the total value of 372 that has been averaged to be 37.2 is between 31 - 40 which is classified in the category of "Very Valid or Very Effective".

The advancement of information technology especially in computerized systems is snowballing. It is also backed by a range of demands from industry/ companies that want to abandon the conventional way of conducting business operations to the use of information technology. MÈMORE is a company engaged in the decoration and crafts industry. The company is now using a computerized system in the form of Microsoft Excel software to monitor the company's income and expense and the company often maintains a separate report in a special book. However, this causes problems for these businesses as there is no more efficient method for data processing or for handling the income and expense. In order to solve the problems of the company, a computerized system of financial management is required that will be tailored to the problems and needs of the owner of the business in order to support the company's growth with reliable, managed, and safe financial data. The system can also differentiate its use between the owner and the employee. It is useful for ensuring the confidentiality and protection of company revenue and expenditure data.