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Brokerage companies have long developed in Indonesia, but this development has not been accompanied by a good image. The image of brokers in Indonesia seems bad in society so that Indonesian brokerage companies experience losses in reputation and customer trust, which will ultimately affect the business performance of brokerage companies. This phenomenon was also experienced by PT Victory International Future, one of the official brokers and supervised by Bappebti. It is necessary to identify the key factors that influence this bad image. The expected results will outline various marketing strategies that can be used, including communication that focuses on conveying clear information, education on investments and financial instruments, as well as service to clients that prioritizes transparency. Apart from that, it provides strategy options and suggestions for brokerage companies in an effort to improve the company's image and as a real social contribution to developing public knowledge about finance and improving the financial services sector.

E-government is a government effort to provide efficient and effective public services by utilizing information and communication technology. E-Government allows people to access various available services. The aim of this research is to find out how the E-Government service system is implemented, including the factors that influence it, and the benefits of implementing E-Government in public services. This research also uses a purposive sampling technique, namely a technique carried out by determining special criteria or considering certain characteristics of the sample or research subject to be studied that are relevant to the topic. The results of the research show the implementation of UPT KB  Tangerang City is not yet optimal, both in terms of the synergy between agencies in the Tangerang City government and the UPT itself in implementing the E-Government system which is still lacking, and the low level of understanding and socialization of employees in implementing it. E-Government service system. To improve e-government management, it is required to integrate information systems for e-government management sequentially to improve public service performance, and increase human resources who are skilled in information technology, the implementation of E-Government at UPT KB can run more optimally and provide greater benefits for the community.

This study aims to analyze the implementation of public library service management in Bintan Regency Library and Archives Service. This study is a qualitative study. The results of the study show that although the implementation of library service management in Bintan Regency Library and Archives Services has been implemented, there are still barriers to implementation and it is not optimal. The Bintan Regency Library and Archives Service plan was successfully implemented  through the implementation of technical guidance to staff. From an organizational perspective, the availability of facilities and infrastructure resources of Bintan Regency Library and Archives Services generally still does not meet the needs of all strata of society. Although implementation was carried out, it was not  optimal due to lack of human resources, limited funding from Bintan Regency Library Archive Service for program implementation, and  lack of reading book collection of Bintan Regency Library Archive Service. Supervision (control) indicates that supervision has been carried out through regular meetings, gradual supervision and monitoring of staff discipline, but  the government has paid little attention to the development of public library functions.    

The implementation of both private and public organizations requires innovation to operate. Because the innovation of motor vehicle tax payment services based on signal applications at the Tanjungpinang city samsat office is a necessity for government organizations, along with increasing public pressure to improve the performance of government agencies in order to solve problems in people's lives through programs and services at the Tanjungpinang city samsat office. The quality of public services is determined by the service provider so that it can be understood that public services serve the community and must be provided adequately in order to meet the factors and indicators that determine the quality of public services. Innovation in government agencies is needed to provide public services through the development of new methods and new resources. Innovation of motor vehicle tax payment services based on signal applications at the samsat office as an E-Government-based public service strategy for vehicle tax payments. E-Government provides public services that can be accessed 24 hours a day, from anywhere, and at any time. E-Government also allows public services to be completed in a non-face-to-face manner, making it a more efficient service. The Indonesian government has realized the tremendous benefits of e- Government since 2003 has issued a policy of implementing e- Government in the form of Presidential Instruction No. 3 Year 2003. Recently, a technology based on the SIGNAL application has emerged that can run on Android and IOS. SIGNAL is a national digital Samsat application that allows Indonesian citizens to certify Annual STNK, Pay Motor Vehicle Tax (PKB), and pay Road Traffic Accident Fund (SWDKLLJ) online by issuing digital documents in the form of electronic certificates and can easily make mandatory contributions to, POLRI, E-TBPKP (Provincial Bapenda), and E-KD, (PT. Jasa Raharja). The implementation of the online system allows people to save more money and time by paying taxes online.

The aim of this research is to find out how environmental management accounting, green innovation and environmental performance are used by the Nganjuk Regency Environmental Service. Descriptive research with a qualitative approach was used. The data used in this research comes from interviews conducted in 2022, as well as data from the Nganjuk Regency Environmental Service. Descriptive analysis is used to analyze the data. describes the results of his findings based on the data collected.The results of this research indicate that the Nganjuk Regency Environmental Service has completed the treatment stages of implementing environmental management accounting for waste management costs and has evaluated the level of environmental performance well. In addition, they have implemented green innovation as a form of social responsibility to society and the environment, as seen in the presentation of waste management costs included in detailed financial reports. Furthermore, the more environmental performance evaluations carried out, the higher the level of community satisfaction. Conversely, the lower the level of environmental performance evaluation, the lower public satisfaction with the company.

This research was conducted at the Regional Drinking Water Company (PDAM) in Kapuas Hulu Regency. The aim of this research is to determine Service Management at the Kapuas Hulu Regency Drinking Water Company (PDAM). This research is a type of descriptive research with a qualitative approach, namely the author conducted interviews with informants who were directly involved. In this research, the informants were the heads and staff of PDAM employees who were directly involved in service activities. The author uses data collection techniques, observation, interviews and documentation. The results of this research are the services provided by the Drinking Water Company (PDAM) of Kapuas Hulu Regency, Dihalralpkaln kepaldal petugals Perusalhalaln Daleralh Alir Drinking (PDAlM) Kalbupalten Kalpuals Hulu Dalpalt, which has resulted in reversing the performance of public services in algalr permalsallalhaln permals. allalhaln recognizes turbid flow and the water does not flow and the installation is immediately resolved and the process of carrying out routine internal and external internal checking results in a process of recurrent quality problems.

The East Java Communications and Informatics Service (DISKOMINFO) is located in Ahmad Yani street number 242-244, Surabaya, Indonesia. DISKOMINFO East Java has an important role in collecting, processing, and disseminating information in the province. One of DISKOMINFO’s main tasks is to monitor, evaluate and report public information and communications. This includes tasks such as collecting statistical data, managing administrative information, and tracking the performance of the East Java province. To be able to briefly create yearly reports for the Province of East Java and distribute them to the public and relevant parties, it is therefore required to form an information distribution medium. Kantor Dinas Komunikasi dan Informatika (DISKOMINFO) Jawa Timur berlokasi di Surabaya, Indonesia, di Alamat Ahmad Yani nomor 242-244. DISKOMINFO Jawa Timur memiliki peran yang penting dalam pengumpulan, pengolahan, dan penyebaran informasi di provinsi tersebut. Salah satu tugas utama DISKOMINFO adalah memantau, mengevaluasi, dan melaporkan informasi dan komunikasi publik. Ini mencakup tugas-tugas seperti mengumpulkan data statistik, mengelola informasi administrasi, dan melacak kinerja provinsi Jawa Timur. Oleh karena itulah diperlukan media penyebaran informasi yang dibentuk agar dapat menyusun dengan singkat laporan-laporan tahunan provinsi Jawa Timur kepada masyarakat dan pihak terkait.  

Success in carrying out work duties serving the community can be achieved with the quality of community satisfaction. Improving the quality of performance at the Public Works and Spatial Planning Department of Serdang Bedagai Regency will be achieved by continuously improving the quality of Human Resources and work facilities which are always oriented towards improving the quality and quality of services. The objectives of this research are (1) To analyze the influence of work discipline on the performance of employees at the Public Works and Spatial Planning Department of Serdang Bedagai Regency. (2) To analyze the influence of work facilities on employee performance at the Public Works and Spatial Planning Service of Serdang Bedagai Regency. (3) To analyze the effect of compensation on employee performance at the Public Works and Spatial Planning Service of Serdang Bedagai Regency. (4) To analyze the influence of work discipline, work facilities and compensation on employee performance at the Public Works and Spatial Planning Service of Serdang Bedagai Regency. The population was 70 employees, the sample taken was 64 employees. The data collection methods used were observation, interviews and questionnaires. The results of this research show that partially it can be concluded that work discipline (X1), work facilities (X2) and compensation (X3) have a positive and significant influence on performance (Y) . From the results of this research, it can be concluded that work discipline, work facilities and compensation simultaneously have a significant influence on performance.

The aim of this research is to determine the office equipment at PT Pertamina Kota Central Jakarta which includes the various equipment used and the condition of the equipment. This research uses a qualitative method with a descriptive approach, namely by describing and analyzing the problems found. The subjects of this research are four employees of PT Pertamina Kota Central Jakarta in the accounting, general and service departments. Qualitative research is based on primary data and secondary data. Primary data in this research was obtained by conducting observations, interviews and documentation, while secondary data was obtained through books, previous research and articles related to research. From the results of this research, it can be seen that the PT Pertamina City Central Jakarta office has equipped various types of equipment ranging from computers, printers, photocopy machines, telephones, and small equipment such as hvs paper, pens. With all the machine equipment, there are only a few pieces of equipment that are damaged, such as computers and printers, this can have an impact on employee performance. Apart from that, complete office equipment also really supports employee comfort in working, not only employees but also every guest or member of the public who visits will feel comfortable too.

. This research aims to determine the level of public satisfaction with public services at the Sa'tandung Lembang Office, Saluputti District, Tana Toraja Regency. This type of research is quantitative descriptive research. The data collection techniques used in this research were interviews, observation, documentation and questionnaires. The data analysis technique uses analysis and interpretation of the Community Satisfaction Survey (SKM). The results of research and discussion regarding the level of public satisfaction with public services at the Sa'tandung Lembang Office, Saluputti District, Tana Toraja Regency based on PermenPAN-RB number 14 of 2017 are seen from the 9 elements that have been implemented, so the SKM value obtained after conversion is a service SKM unit of 87 .75 service quality B which means Good. Based on indicators of public satisfaction with public services at the Sa'tandung Lembang Office, the SKM element was obtained whose highest value was cost reasonableness = 4 with a conversion value of 100, very good performance, and the lowest element was completion. time = 3.31, conversion value 82.75, good performance.  

The objective of this study is to examine the financial and service performance of the K.R.M.T Wongsonegoro Regional Hospital in Semarang City, which has been utilizing the Regional Public Service Agency Financial Management Pattern (PKK-BLUD) since 2007. By transitioning into a full (BLUD), the Semarang City RSWN has gained the ability to handle its finances independently, hence enhancing its performance and service quality. The present study incorporates quantitative research employing a time series methodology. The data utilized in this study consists of secondary data obtained from financial records and hospital management reports. The assessment of financial performance is conducted through the utilization of financial measures, encompassing liquidity ratios, solvency ratios, and profitability ratios. In the context of service evaluation, the measurement of service performance encompasses six distinct indicators. These indicators include the Bed Occupancy Rate (BOR), Turn Over Interval (TOI), Bed Turn Over (BTO), Average Length of Stay (ALOS), Gross Date Rate (GDR), and Net Date Rate (NDR). The research hypothesis was examined by the application of Pearson correlation. The findings of the study indicate a significant correlation between financial performance, as assessed by the solvency ratio, and both the cost recovery rate and level of independence. The level of independence exhibits a significant link with service performance, as assessed by BTO.

This study aims to analyze the influence of training and work motivation on employee performance in the working environment of Salopa District, Tasikmalaya Regency. Training and work motivation play a crucial role in enhancing employee performance in the public sector, including at the district level. The research employed a quantitative approach, involving employees as respondents in Salopa District. The collected data were analyzed using descriptive statistical techniques and regression analysis to identify the relationship between training, work motivation, and employee performance. The results of the study indicate that training has a positive and significant impact on employee performance in the working environment of Salopa District. With relevant and effective training, employees have the opportunity to develop the skills, knowledge, and competencies required to perform their tasks more effectively. Training can enhance the efficiency, effectiveness, and professionalism of employees in providing services to the community. Furthermore, work motivation also has a significant influence on employee performance. Motivational factors such as recognition, rewards, incentives, organizational support, and career development opportunities can influence employees’ attitudes, work enthusiasm, and dedication to their jobs. Motivated employees tend to have higher performance levels and contribute positively to the achievement of organizational goals

This study aims to investigate how responsibility and commitment can affect employee performance. This study's research technique uses qualitative methods, or more specifically, observation techniques used over the course of a month in the North Sumatra Governor's office. The study's findings indicate that responsibility and dedication play a big part in employee performance since they affect job productivity inside the organization, which in turn affects how the public perceives the organization. Therefore, it can be claimed that the organization's function may help each employee become more committed and responsible. which will eventually be able to offer the public the greatest service.

As time goes by, economic activity in Indonesia certainly experiences development, as does the development of increasingly modern technology. This development also spread to Islamic banking. The beginning of the development of the Islamic finance industry was initiated by the inspiration of the Indonesian people, who are predominantly Muslim. The purpose of this study is to analyze how the perception of the Kajen community is related to sharia-based savings services in the Pekalongan Regency area. The method used in this study uses a qualitative approach with research subjects from the Kajen community based on a representative principle. Source of data in this study using primary data by using interviews with informants. The results of this study are that people already understand the existence of sharia savings services. Sharia savings institutions in the community include BSI, Bank Muamalat, BTM, BMT, BTN. According to public perception, sharia savings services have attractive performance and friendly service. However, there are several obstacles in terms of opening sharia savings, namely the many requirements that must be met.      

Banking, which acts as a financial middleman, is crucial to a country's economy. One definition of a bank is an entity whose primary business is to accept deposits from the general public and then make loans, savings accounts, and other financial products and services available to residents of the community in order to raise everyone's quality of living. People's credit banks (BPR) in Indonesia are financial institutions that conduct their operations in accordance with traditional banking practices and/or sharia law. This research set out to quantify the impact of external funding and risk management on the bottom lines of Indonesia's islamic rural banks. From the total sample size of 164 businesses, 46 were selected at random as representative of the banking sector. The Statistical Package for the Social Sciences (SPSS 29) was used for all statistical analyses and data processing. Findings from the study include: (1) the insignificant impact of third-party funds on BPRS performance; (2) the insignificant negative impact of non-performing financing on BPRS performance; (3) the insignificant impact of the financing-to-deposit ratio on BPRS performance; and (4) the significant negative impact of operational costs on BPRS performance.

Civil Servants (PNS) are elements of the state apparatus whose duty is to provide services to the public in a professional, honest, fair and equitable manner in the implementation of state, government and development tasks. Meanwhile, Honorary Personnel has lively developed into a new paradigm in the agency environment in addition to other honorary personnel after Civil Servants even though basically the work done is almost the same as Civil Servants in general, the only difference is that Non-Civil Servants (honorary) employees rarely occupy important structural positions in the agency. Because they only help those who are assigned directly by the superiors and heads of sections of an agency. So that both civil servants and non-civil servants in the XXX City Education Office must have quality performance that is able to carry out their duties as government officials in accordance with the duties assigned.  The purpose of this study was to determine how the performance of civil servants and non-civil servants at the XXX City Education Office, whether there are differences in performance between civil servants and non-civil servants at the XXX City Education Office, and what factors affect the performance of civil servants and non-civil servants at the XXX City Education Office. The research method used is quantitative method and the data collection method in this study is by distributing questionnaires. the sample in this study were civil servants and non-civil servants at the XXX City Education Office, namely 42 civil servants and 42 non-civil servants. The data analysis technique in this study uses Satistical Product and Service Solution (SPSS) with T-Test analysis.

The banking industry is one of the businesses that relies on trust which is the main foundation of banking activities, namely confidence from the public as a Islamic banking service user, grows well for an Islamic banking can be seen from the financial performance itself. Today’s liquidity is very important for Islamic banks in carrying out activities, whether to overcome urgent needs, meet customer demand to financing, providing flexibility in achieving interesting and profitable investment opportunities so as not to inhibit sharia banking itself. In this study aims to determine the Effect of Third Party Fund (Dpk), Return On Asset (Roa), And Capital Adequacy Ratio (Car) On Liquidity (Fdr) At the Sharia Bank of General Sharia Year 2017-2022. This study used the type of Quantitative Research using secondary data acquired from the official www.ojk.go.id This study was carried out using a multiple linear regression analysis method that has the results of the study that Third Party Fund negatively affects Financing Deposit Ratio which is evidenced with -thitung> ttabel (-2,605> 1.720). The Return On Asset did not significantly affect Financing Deposit Ratio which was evidenced by thitung <ttabel (1.487 <1.720). Capital Adequacy Ratio has no significant effect to Financing Deposit Ratio which is evidenced by -thitung <ttabel (-1,315 <1.720). As well as Third Party Funds, Return On Asset, Capital Adequacy Ratio Has a simultaneous effect on Financing Deposit Ratio which is evidenced by Fstatistik <0.05 (0.000 <0.05) and Fhitung Ftabel (16.647> 39). With an effect of 0.714 or 71% on FDR at Bank Syariah Public and the remaining 29% are influenced by other variables not included in this study.

Posyandu is a forum between professional services from health workers and community participation in overcoming public health problems, especially in efforts to reduce infant mortality. According to the 2022 Central Statistics Agency (BPS) report, Indonesia has an infant mortality rate of 16.9 per 1,000 live births. Posyandu Sari Kencana 1 dan 2 and 2, Pentur Village, Simo, and Boyolali shelter 2 RWs consisting of 5 RTs, namely RT 001–RT 005, with a total of 60–80 toddlers. This Posyandu has 10 cadres who assist in the process of implementing activities. In implementation, problems were found regarding a lack of service quality, especially data recording, which was still manual and unsystematic. In this service activity, service records are implemented into the posyandu register book (printed) and Ms. Exel and toddler posyandu cards for recording and reporting, which can be used to help posyandu performance in data and information management so that it can be carried out clearly, regularly, and quickly, which can later support smooth operations and policy making.

The purpose of this study was to determine the effect of workload and work environment on the performance of employees of the Ciamis Spatial Planning and Land Public Works Office. The research method used is a quantitative method of 55 respondents who are employees of the Ciamis Spatial Planning and Land Public Works Office. The type of data used is primary data obtained through distributing questionnaires to respondents and secondary data. Testing the data in this study includes validity test, reliability test, and classical assumption test. The data analysis tool used is multiple linear regression, correlation coefficient, and determination coefficient using IBM SPSS (Statitical Product and Service Solution) Windows version 25 software. Based on the results of the study it can be seen that workload and work environment simultaneously have a positive and significant effect on employee performance Ciamis Spatial Planning and Land Public Works Office. Workload partially has a positive and significant effect on the performance of employees of the Ciamis Spatial Planning and Land Public Works Office. The work environment partially has a positive and significant effect on the performance of employees of the Ciamis Spatial Planning and Land Public Works Office.

This study aims to determine and analyze the implementation of the Night Service in Bulak District. The research method uses a qualitative descriptive approach which produces data in the form of written words from interviews, observations and documentation. The focus of this study uses the suitability model of program implementation by David C. Korten. The results of this study indicate that the night service program has received a positive response by being the answer to public complaints so that public services provided by the government can be closer, easier, and less complicated. This is supported by the ability of officers in night services as a whole, the community of Bulak District responded positively. Because it is in accordance with what is expected by the community, namely providing services in a friendly, polite, fast, thorough, and informative manner, although there are still visible officers who look tired. Interestingly, the community is also involved in evaluating the performance of the implementers, namely the night service officers in order to improve service quality standards.