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Aditya Wahyu Saputra; Panji Al Falah; Mellyana Candra

Jurnal Relasi Publik 2023 International Forum of Researchers and Lecturers

BPJS (Social Security Administering Agency) in Law No. 24 of 2011 is a legal entity established to administer social security programs. BPJS aims to realize the provision of guarantees for the fulfillment of the basic needs of a decent life for each participant and/or their family members. The purpose of this research is to find out the role of BPJS Employment in Tanjungpinang City and analyze the influence of the role of BPJS Employment on the workforce, whether it is in accordance with the objectives of BPJS Employment. The method used by the author in this research is literature study, namely data collection techniques by reading, writing and analyzing the data obtained. In this research, it was found that the important role of Tanjungpinang City BPJS Employment was in carrying out programs from the center which were then further developed. Such as the work accident insurance program (JKK) which was developed into a work accident service center (PLKK) in collaboration with the Navy Hospital.

Siregar, Tya Efrinamasya Sendhe; Elonika, Yesica; Marbun, Rotua; Mellyana Candra

Deposisi: Jurnal Publikasi Ilmu Hukum 2023 International Forum of Researchers and Lecturers

Work accidents are a phenomenon that often occurs in various industrial sectors. In the process of nation building, the role of the workforce is increasing, along with the various difficulties and risks they face. As a result, to increase national productivity, workers must be provided with protection, care and increased welfare. To ensure that all the steps required to obtain work accident insurance have been carried out correctly and clearly, BPJS procedures cover various aspects, such as registering participants, handling work accident cases, and paying compensation to victims. This journal is made using the library research method, which refers to the process of searching, collecting and analyzing literature or written sources such as books, reports and journals that are relevant to a particular research or study topic. One of them is for the workforce in realizing prosperity. Due to the important role of labor in achieving development goals, they have rights and obligations protected by law. Workers who experience work accidents can receive legal protection such as health services according to medical needs and monetary compensation. The rights and obligations of workers, employers and BPJS Employment are not affected if reporting work accidents is delayed to BPJS Employment and UPTD Employment Inspection.

Rahmat Purwanto; Endang Swastuti

Jurnal Suara Pengabdian 45 2023 LPPM Universitas 17 Agustus 1945 Semarang

Pendampingan  dalam kegiatan pengabdian kepada masyarakat (PKM)  di Gereja Kristen Jawa (GKJ) Kramas, Tembalang Kota Semarang sebagai upaya mewujudkan lanjut usia (Lansia) sehat, aktif dan mandiri.  Warga  lansia di gereja tersebut (2023) sebanyak 32,6% dari  110 warga,   sebagian besar  adalah perempuan  dan  aktif kegiatan rumah tangga,  sosial  dan usaha ekonomi mikro.   Pendampingan  dilaksanakan dengan fasilitasi menyusun Rencana Aksi Sekolah Adiyuswo GKJ Kramas, dengan pemberdayaan dan mengintegrasikan  tujuh kegiatan ke dalam Sekolah Adiyuswa yaitu : (1) Pemeriksaan Kesehatan; (2)  Kegiatan  Sosial/Keagamaan;  (3) Seni Budaya;  (4) Produktif secara ekonomi (untuk persembahan); (5) Jaminan  Sosial (tergabung dalam BPJS, bantuan bagi lansia  sakit dan santunan kematian)  (6) Pemberdayaan Keluarga  pra-lansia dan  keluarga yang memiliki lansia agar paham tentang kesehatan dan aktivitas)  (7)  Jejaring Kerjasama ( Posyandu dan Puskesmas Tembalang.   Kegiatan pendampingan dilaksanakan   pemberdayaan kader dari warga  gereja (doketr dan paramedic serta warga setempat), kelengkapan  data terpadu  lansia, penguatan kelembagaan  sekolah adiyuswo, peningkatan kapasitas kader, dan  promosi sehat, aktif dan  perilaku hidup bersih dan sehat, cek kesehatan  rutin  bersama kegiatan  bergereja dan  akses ke  Puskesmas.  Hasil pendampingan   dilakukan monitoring dan  evaluasi berdasarkan Rencana Aksi  Sekolah Adiyuswo GKJ Kramas menunjukkan perkembangan yang  baik  dan kegiatan sosial ekonomi  mendapatkan apresiasi dari  gereja dan masyarakat sekitar gereja.

Putri Rini Situmeang; Lia Ulvi Miranata Putri; Ayu Pebrianti

Deposisi: Jurnal Publikasi Ilmu Hukum 2023 International Forum of Researchers and Lecturers

Occupational accidents are considered a risk that is difficult to avoid in production or work activities. Protection of rights can ensure the working life not to consider itself in a hazardous work environment, even if accidents at work are inevitable. The research uses implementation assessment elements: programs or policies, target groups, and implementers. The aim of this study is to find out how the implementation of worker rights protection is related to employment accidents at BPJS Employment. The research method used is qualitative, with a library study approach. As for the results obtained in this study, i.e. in creating social security related to work accidents as an attempt to protect workers or workers, the program or policy implemented is JKK (Work Accident Insurance) with the target group of workers and workers and implementers of the BPJS Employment. This research could draw the conclusion that the implementation of social security efforts related to work accidents is not optimal because there are still problems in these activities, such as delays, and companies do not do what should be done by the company.

Witri Alya; Fitri Yuliana; Kunti Nastiti

Jurnal Rumpun Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

One of the easiest ways to detect cervical cancer early is with a visual examination of acetic acid. Early detection of cervical cancer by visual examination with acetic acid is guaranteed by the government, namely BPJS Kesehatan, and is included in the national health insurance program. The purpose of the study was to determine the low participation of women of childbearing age in acetic acid visual examination by UPT Puskesmas Timpah. The method used in this study is descriptive research. Questionnaires made by purposive sampling technique are used as data collection instruments; The maximum number of samples in the study sample is 30 samples. The respondents of this study were women of childbearing age. The results showed that based on respondents' knowledge of information, 26 respondents were uninformed (86.66%), 20 respondents (93.33%) did not support men. In the field of education, 21 people were found to have elementary and junior high school education as much as 70%, in the support of officers it was found that 20 people did not support (66.67%). Regarding access to information, it is known that 22 people did not get any assistance to get information (73.33%).    

Angelina Angelina; Lily Widjaja; Nanda Aula Rumana; Puteri Fannya

Journal of Educational Innovation and Public Health 2023 Pusat Riset dan Inovasi Nasional

Patient satisfaction is a factor that can be used as a reference in determining the success of a service program. Patient satisfaction will arise when it is supported by good quality service. There are five dimensional aspects known as service quality (SERVQUAL), reliability, responsiveness, assurance, empathy, and tangible. These five dimensions influence patient satisfaction. This research aims to provide an overview of the level of satisfaction of outpatient BPJS patients at Hermina Bitung Hospital, Tanggerang Regency in 2023. This research uses a descriptive method with a quantitative approach with the data that has been collected being processed using SPSS (statistical packagen for the social sciences) then the results analyzed by measuring the average percentage for each patient criterion and a sample size of 76 respondents, from this research it can be concluded that patient satisfaction through the reliability dimension is 56.58%, the responsiveness dimension is 55.26%, the assurance dimension was 53.95%, the empathy dimension was 56.58%, while the direct evidence (tangible) was 51.32%. Thus, the researchers concluded that the number of BPJS patients in outpatient registration services was 52.63%. This result still does not reach the minimum service standard set by the Indonesian Ministry of Health in 2008, which is ≥90%.

Luh Made Ramadia Sari; Ida Bagus Erwin Ranawijaya

Jurnal Hukum dan Sosial Politik 2023 International Forum of Researchers and Lecturers

Basically Corporate Social Responsibility (CSR) is manifested in the social role of a company or Limited Liability Company (PT) towards the company's internal environment, namely the welfare of its workers' lives. The existence of a level of welfare for workers is one way or strategy that can increase the participation of workers, motivation and loyalty of the workers. This problem is included in the Law of the Republic of Indonesia Number 40 of 2007 concerning Limited Liability Companies and in addition to the Law Number 25 of 2007 concerning Investment (UUPM) Article 34, namely "companies that invest in are required to implement CSR" to create conditions that are harmonious, balanced and in accordance with the environment, norms, and culture, as well as the Law that regulates the Social Security System and which establishes the Employment Social Security Administering Agency as an institution that regulates all labor guarantees for all Indonesian people, namely BPJS employment. The purpose of this writing is; 1). Providing a form of CSR responsibility to the company for the welfare of the workers; 2). Implement sanctions given to companies if they do not carry out CSR responsibilities to employees. This method uses writing in the form of normative legal methods or in legal research literature from the results of a study, there is one main thing that can be concluded. Namely, there are several rules that regulate corporate social responsibility, there is a law on State-Owned Enterprises (BUMN), an investment law and a social security law. a requirement for CSR that has the potential to cause multiple interpretations in practice, because not all laws that have regulated and contain rules that are subject to sanctions in it.

Vita Setya Permatahati; Aris Prio Agus Santoso; Rezi Rezi

Jurnal Relasi Publik 2023 International Forum of Researchers and Lecturers

The Social Security Administrative Body is a legal entity in administering social security programs to ensure that all people are able to meet the basic needs of a decent life. The purpose of this research is to analyze the BPJS Kesehatan service system which is capable of anticipating a surge in patients seeking treatment abroad. This study uses a Statute Approach and a conceptual approach using the interview method. Data analysis used qualitative analysis techniques to test the validity of the data in this study by looking for existing reference sources. Based on the results of the research, it shows that the National Social Security System (SJSN) is organized with a Social Insurance mechanism in which each participant is required to pay contributions to provide protection for socio-economic risks that befall participants and/or their family members. The BPJS service arrangement or system is complete by providing basic services and referrals as long as the person is still alive but not for treatment abroad. In the absence of this regulation, it automatically prevents someone from seeking treatment abroad, so they continue to seek treatment at home. The BPJS Kesehatan office in serving patients seeking treatment abroad has not found BPJS patients consulting for treatment abroad.

Sarah Rania Annisa; Syalisa Syabil; Huwaydi Azzam Yusuf; Acim Heri Iswanto

Jurnal Rumpun Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Outpatient services are an important part of health services provided by hospitals. However, some BPJS hospitals experience obstacles in providing efficient and quality outpatient services, such as long queues, long waiting times, and lack of a good management system. the application of Lean Management to the outpatient services of BPJS patients in hospitals can help hospitals improve operational performance, so as to increase public trust in BPJS Health. This study aims to analyze the application of Lean Management to the outpatient services of BPJS patients in hospitals. This research uses a literature study method or Systematic Literature Review using the Google Scholar search engine and journal databases, such as Researchgate. The results showed that most outpatient service activities for BPJS patients still have patient waiting times below the established service standards. In analyzing the flow that patients go through, each activity is identified into two groups, namely Value Added (VA) as an activity that is considered necessary and profitable and Non Value Added (NVA) as an activity that is considered unnecessary. Based on the percentage of waste in the form of the largest waiting time can be described, namely, 35.1% in the registration process, 30.2% in the poly examination process, and 20.7% in the process of receiving drugs in the pharmaceutical installation

Eva Nur Agustin; Jahira Fajri Madani; Kazhima Alma Azzahra; Novita Dwi Istanti

Jurnal Anestesi: Jurnal Ilmu Kesehatan dan Kedokteran, 2023 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

According to Law No. 36 of 2009, health is a state of health, both physically, mentally, spiritually and socially that allows everyone to lead a socially and economically productive life. To ensure this health, the government established a health insurance known as the National Health Insurance (JKN). In its implementation, the JKN program experienced several challenges and obstacles. Therefore, this study aims to evaluate the JKN program in terms of increasing public health access. The research method used was a literature review obtained from eight journals from the Google Schoolar online database  between 2018 and 2023. Based on BPJS Kesehatan data as of October 2022, as many as 89.35% of the entire Indonesian population has been guaranteed health financing through the JKN program. There are several factors that affect the implementation of the JKN program, namely internal and external factors. To overcome this, various strategies are needed to optimize the JKN program in Indonesia. In addition, collaboration between stakeholders and the implementation of digitalization of health services in various health care facilities are also needed as readiness to face the global world. In its implementation, the implementation of JKN still experiences various obstacles such as low stakeholder readiness and responsiveness,  facilities and infrastructure that have not been maximized, and regulations regarding the JKN program have not been available and socialized properly.

Gusti Agung Sri Guntari

Jurnal Inovasi Riset Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Every citizen has the right to guaranteed access to quality and affordable health services. Initially, all administrative matters related to JKN can be carried out at the BPJS Kesehatan office. However, the covid 19 pandemic situation requires people to limit social interactions to prevent the chain of transmission of covid 19 infection. Therefore, digital innovations such as the JKN mobile application are needed by the public, especially JKN participants. The JKN mobile application is an innovation developed to make it easier for participants who initially carried out administrative activities at the BPJS Kesehatan office, to switch to applications that can be accessed anytime and anywhere. This research is a qualitative research that aims to explore in depth how the use of the JKN mobile application, especially during the Covid-19 pandemic. The informants in this study consisted of 8 informants consisting of BPJS Kesehatan officers and 7 JKN participants who had used the JKN mobile application domiciled in Gianyar Regency, Bali. This study was conducted using the indepth interview method with purposive sampling technique. This research shows the results that the JKN mobile application is very helpful for participants in terms of checking or changing participant data, accessing contribution information and printing digital cards that can be used in health facilities. However, there are still many features that have not been utilized due to participants' ignorance of the existence of features such as online consultations and online queues. So that wider socialization is needed regarding the benefits of the JKN mobile application both on social media and electronic media.    

Anisya Febriyanti; Muhammad Fawwaz; Tania Rahmayanti; Novita Dwi Istanti

DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan 2023 International Forum of Researchers and Lecturers

UUD 1945 that the government must provide a sense of well-being and health to all members of society, this is implemented in the National Health Insurance implemented by the Health Social Security Administration Agency (BPJS). FKTP is at the forefront of providing health services in Indonesia. This study aims to evaluate the national health insurance referral system at FKTP. The research design used in this study was a literature review using Google scholar to search for previous related articles. The related article criteria used were those published from 2017-2023 and collected as many as 6 journals. Based on the six journals, the results show that the National Health Insurance Referral system at First Level Health Facilities (FKTP) has been running well in the community even though in its implementation there are still deficiencies in FKTP.

Abdun Nadhif

Doktrin: Jurnal Dunia Ilmu Hukum dan Politik 2023 International Forum of Researchers and Lecturers

Health insurance or health care insurance is an attempt to create risk pooling, namely transferring personal risk to group risk so that risk sharing occurs. In health insurance, the costs are shared by the community through a pre-effort contribution system. The goal of health insurance is to improve health care services for participants and their families. Health insurance also aims to provide assistance to participants in financing their health care.

Budi Setyorini; Dety Mulyanti

Jurnal Riset dan Inovasi Manajemen 2023 International Forum of Researchers and Lecturers

The Pharmacy Installation Section of the BPJS Outpatient Unit is that there are still many patients who complain about the waiting time for drug services. Calculating the waiting time for prescription drug service and concoction medicine, then analyzing compliance with the minimum service standard for the long waiting time category. Evaluating performance in providing health services to BPJS Outpatient patients and can help improve the quality and efficiency of health services. Quantitative and qualitative methods in analyzing the data obtained. Quantitative methods can be used to calculate average waiting times and other statistical analyses, while qualitative methods can be used to analyze interview data and gain a deeper understanding of the factors that affect waiting times. Average waiting time needed to complete a concoction recipe is 49 minutes and to complete a non concoction recipe 32 minutes. The number of standard non-concoction recipes is 699 recipes. Meanwhile, there were 2 recipes that did not meet the standards. For concoction recipes, 146 recipes have met the standard. The waiting time for prescription service at the pharmacy installation for outpatients at BPJS Bella General Hospital for non-concoction recipes still does not meet the standards, while for concoction recipes they meet the minimum standards.

Sri Sintiyas Y. Pipi; Sabirin B. Syukur; Abdul Wahab Pakaya

Jurnal Rumpun Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Kualitas Pelayanan Kesehatan adalah tingkat kesempurnaan pelayanan kesehatan dalam menimbulkan rasa puas pada diri setiap pasien yang berpendapat bahwa semakin puas rasa kesempurnaan maka makin baik pula mutu pelayanan kesehatan. Tujuan penelitian ini untuk mengetahui faktor-faktor yang berhubungan dengan kepuasan pasien BPJS terhadap pelayanan rawat jalan di Wilayah Kerja Puskesmas Limboto. Penelitian ini menggunakan desain penelitian kuantitatif dengan pendekatan cross cestional. Sampel dalam penelitian ini berjumlah 98 orang, pengambilan sampel menggunakan teknik purposive  sampling dengan analisis uji statistik chi square dengan tingkat signifikan α (0,05). Dari hasil penelitian Lima Dimensi Kualitas Pelayanan Kesehatan terhadap kepuasan pasien yaitu nilai p value dimensi responsiveness (0,000), assurance (0,001) tangibles (0,000), emphaty (0,001) dan reliability (0,000). Dapat disimpulkan bahwa lima faktor dimensi pelayanan kesehatan saling berhubungan dengan kepuasan pasien di wilayah kerja Puskesmas Limboto.  

Rosmin Ilham; Andi Nuraina Sudirman; Yusdianto Dj Maku

Jurnal Inovasi Riset Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Program Pengelolaan Penyakit  Kronis atau Prolanis merupakan sebuah metode ataupun sistem pelayanan kesehatan dengan pendekatan pro-aktif yang di laksanakan secara terintegrasi dan melibatkan peserta dalam rangka pemeliharaan kesehatan bagi peserta bpjs kesehatan yang optimal dengan efektif/efisien. Tujuan dari penelitian ini untuk mengetahui “Faktor-Faktor Yang Mempengaruhi Pemanfaatan Prolanis di Puskesmas Botumoito tahun 2022”. Analisis data menggunakan uji Chi-Square. Hasil penelitian dari 64 responden pengetahuan baik yaitu 37 responden terhadap pemanfaatan prolanis untuk kategori sering yaitu 27 responden (73,0%). Berdasarkan pekerjaan responden sebagai IRT yaitu 38 responden terhadap pemanfaatan prolanis untuk kategori sering yaitu 25 responden (65,8%). Berdasarkan Dukungan keluarga kategori baik yaitu 41 responden terhadap pemanfaatan prolanis untuk kategori sering yaitu 31 responden (75,6%). Simpulan, ada hubungan antara tingkat pengetahuan terhadap pemanfaatan prolanis. Diperoleh nilai p value = 0,02, dimana nilai p value lebih kecil dari α = 0,05. Ada hubungan antara pekerjaan terhadap pemanfaatan prolanis. Diperoleh nilai p value = 0,04, dimana nilai p value lebih kecil dari α= 0,05. Ada hubungan antara dukungan keluarga terhadap pemanfaatan prolanis dimana nilai p value lebih kecil dari α= 0,05.  

Alma Marinda; Dety Mulyanti

DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan 2023 International Forum of Researchers and Lecturers

A hospital is an individual health care institution that provides inpatient, outpatient, and emergency services. The statement is based on the Regulation of the Minister of Health of the Republic of Indonesia No. 72 of 2016 concerning Pharmaceutical Service Standards in Hospitals. Drug processing management is an important part of drug management in hospitals, and if one process is not appropriate, it will hinder or affect the drug management system. The hospital does not have standards in recording and planning budgets for the procurement of drugs and other facilities, late delivery of expeditions or late disbursement of BPJS funds must be reconsidered seeing that many communities and hospitals use funds from the BPJS system. Collaborating with other hospitals, pharmacies and with the Health Office can help to meet the availability of drugs.

Ahmad Zaenudin; Ading Rahman Sukmara; Nurdiana Mulyantini

Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to determine and describe the strategy model for increasing the Village Development Index (IDM) seen from environmental resilience, economic resilience, and social resilience. This study uses a qualitative descriptive method. The results of the study indicate that the strategy model for increasing the IDM from environmental resilience is still less than optimal in underdeveloped villages and developing villages. Although developing villages are better than underdeveloped villages, there are several problems such as potential disasters that have not been handled properly, especially landslides. In terms of economic resilience, developing village communities have a better diversity of livelihoods than underdeveloped villages. Access to trade facilities and financial institutions is limited in both villages, although developing villages have alternatives through BUMDes. In terms of social resilience, access to education and health in both villages is quite good, although the BPJS membership rate is still low. In terms of housing, developing villages have recorded almost equal access to clean water, sanitation, and electricity, while underdeveloped villages have not reached 100%. Access to information and communication in both villages is available, but not yet optimal.

Ahmad Zaenudin; Apri Budianto; Aini Kusniawati

Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to determine and describe the strategy model for increasing the Village Development Index (IDM) in Ciamis Regency, with a focus on environmental resilience, economic resilience, and social resilience. The method used is qualitative descriptive research. The results of the study indicate that the strategy model for increasing IDM in Ciamis Regency still needs improvement in several aspects. In terms of environmental resilience, although there is no pollution, both underdeveloped and developing villages have the potential to be prone to landslides, with developing villages having disaster response efforts, while underdeveloped villages do not. In terms of economic resilience, developing villages show better livelihood diversity compared to underdeveloped villages, although both have sufficient access to trade facilities, but access to financial institutions is limited. In terms of social resilience, although access to education and health is relatively good in both types of villages, the BPJS membership rate is still low, and access to clean water, sanitation, and electricity has reached 100% in developing villages. Access to information and communication already exists, but is not optimal in both villages. This study concludes that increasing IDM requires strengthening environmental, economic, and social resilience that is more integrated and targeted.

Lianti Tui; Sabirin B. Syukur; Fadli Syamsudin

Jurnal Riset Rumpun Ilmu Kesehatan 2023 Pusat riset dan Inovasi Nasional

BPJS sangat bermanfaat bagi masyarakat salah satunya sebagai pelayanan kesehatan medis di fasilitas kesehatan. Pelayanan kesehatan yang disediakan oleh rumah sakit salah satunya pelayanan rawat jalan. Pelayanan rawat jalan menjadi salah satu pelayanan yang mendapat penilaian secara instan dari pasien, sehingga kepuasan pasien akan langsung dirasakan saat itu juga. Penelitian ini bertujuan untuk mengetahui kepuasan pasien BPJS terhadap pelayanan rawat jalan. Desain penelitian ini deskriptif kuantitatif untuk mengetahui gambaran 5 dimensi yaitu responsivines, reliability, assurance, tangible, dan empathy. Pengambilan sampel menggunakan teknik Simple Random Sampling dengan 100 responden. Pengumpulan data menggunakan lembar kuesioner. Hasil penelitian yang didapatkan ini menunjukkan nilai kepuasan baik dengan jumlah responden 89 dan Kepuasan cukup dengan jumlah 11 responden dari 100 sampel yang ditentukan. Hasil penelitian pada 5 dimensi yaitu tangible terdapat 93 responden berkepuasan baik dan 7 responden berkepuasan cukup, pada reliability terdapat 92 responden berkepuasan baik dan 8 responden berkepuasan cukup, pada ketanggapan terdapat 91 responden berkepuasan baik dan 9 responden yang berkepuasan cukup, pada asuransi jaminan terdapat 96 responden berkepuasan baik dan 4 responden berkepuasan cukup, pada empaty terdapat 94 responden berkepuasan baik dan 6 responden berkepuasan cukup. Kesimpulannya kepuasan baik ini didapatkan dari pelayanan baik dan maksimal yang telah diberikan oleh para tenaga keshatan sehingga pasien BPJS merasa puas terhadap pelayanan yang ada.