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Hospitals in guaranteeing good service quality and patient safety must be proven through accreditation. Accreditation is carried out by submitting an application to the Hospital Accreditation Commission (KARS). Hospital Accreditation is a way of monitoring the implementation of measuring hospital performance indicators. The purpose of writing this scientific article is to find out the importance of improving the quality of hospitals, especially for hospital structures and health workers. The method in this scientific article is to compare cases from several hospital studies that apply the accreditation process and the literature collected at the editing (re-examination) stage. The data is then processed and analyzed and conclusions drawn. The findings from the study of the application of hospitals in the importance of holding accreditation are to improve the quality of hospital services, improve hospital patient safety, increase protection for patients, the public, human resources for hospitals and hospitals as institutions and support government programs in the health sector. It can be concluded that the importance of hospitals carrying out accreditation is to ensure good service quality and patient safety must be proven through accreditation. Accreditation is carried out by submitting an application to the Hospital Accreditation Commission (KARS). Suggestions made for hospital agencies, namely hospitals that have obtained national accreditation status are required to make strategic improvement plans in accordance with the surveyor's recommendations to meet hospital service standards that have not been achieved.

This study focuses on the process of managing the Ship Movement Permit for MT.SHIP TRINITY during its transfer from the dock area to the anchorage area at PT. Multi Jaya Samudera Belawan. As an intermediary company, PT. Multi Jaya Samudera Belawan is committed to finding cargo ships with high-quality standards to provide the best service to customers, while prioritizing safety and maritime environmental protection. In its capacity as a shipping company, PT. Multi Jaya Samudera handles ship movement permit management through several stages, including administrative compliance, permit application, and ship document completion. This process needs to be carried out quickly and accurately to avoid delays, which requires good coordination with various related agencies at the port. The role of PT. Multi Jaya Samudera Belawan is crucial in supporting ship service activities in the shipping industry. To optimize port operations, appropriate management policies are needed to improve the overall effectiveness and efficiency of port performance.    

Good governance is always related to work, especially good quality work. Government organizations are expected to be able to provide good quality work, so that there is good work performance. The type of research used is census research, where research takes all members of the population as respondents (data sources) and uses questionnaires as the main data collection tool. By using a quantitative approach and using descriptive methods to determine the influence of Good Governance on employee work performance at the Majauleng District Office, Wajo Regency. The results of research data analysis on Good Governance and Work Performance show that Good Governance at the Majauleng District Office is in the good category. Likewise, the Job Performance variable is in the good category. The influence that the Good Governance variable has on Work Performance is in the very strong and positive category and the data is significant. The conclusion from the research results with the title The Influence of Good Governance on Work Performance is as follows. Good Governance at the Majauleng District Office, Wajo Regency is in the good category. The work performance of Majauleng District Office Employees in Wajo Regency is in the very good category. The results of data analysis show that the influence provided is a very strong influence with a positive and significant relationship direction

Transformational leadership performance occurs when leaders broaden and enhance the interests of employees, when they raise awareness and acceptance of the goals and mission of the group, and when they mobilize their employees to look beyond their own self-interest of either the group or the individual. Transformational leaders achieve this result in one or more ways. Employee performance is the ability of an organization to achieve its goals through productive and effective employees. Employee performance covers various aspects, including productivity, quality of work, attendance, creativity, and contribution to organizational goals. This Systematic Review is prepared based on Preferred Reporting Items for Systematic Reviews, full text articles and uses English and Indonesian. The keywords used in the search for articles are “Transformational Leadership” AND “Performance”. Analysis of the 13 articles explains that transformational leadership has benefits and effectiveness on employee performance. Based on the results of available literature, it can be concluded that transformational leadership style has a positive influence on employee performance. kind to employees. This can increase employee confidence, commitment, and involvement in achieving organizational goals. In addition, transformational leaders also have the ability to develop employee potential and strengthen the working relationship between employees and leaders.

The purpose of this research is to evaluate the public services available at the Bima Regency Environmental Service in waste management at the Final Disposal Site (TPA). In this study, researchers used descriptive research with a qualitative approach. While the location of this research was carried out at the Bima Regency Environmental Service. The types and sources of data in this study are primary data and secondary data. The results of this study indicate that the quality of public services at the Environmental Service is optimal, although it is still hindered by several obstacles related to waste management. The supporting factors such as the performance of employees in providing services, as well as inhibiting factors such as the geographical location of the Bima Regency area, and the lack of availability of land, lack of communication from the Office related to the community, lack of outreach to the community. It can be interpreted that the Quality of Public Services at the Environmental Office for Waste Management at the TPA is maximal enough in providing its services.

Management of qualified, adaptive, and innovative human resources plays an important role in the digital transformation era. According to the Minister of Manpower Ida Fauziyah, this will support national economic recovery. In addition, building HR resilience for company safety and health is an important function of HRM. Employee health is also a crucial factor in maintaining business continuity. Based on news quotes from CNN Indonesia, HRM has a vital role in creating quality human resources to achieve optimal employee performance. Organizational culture and work discipline are driving forces to improve the quality of employee work. Organizational culture has long been used in daily activities to improve work quality. Meanwhile, discipline is an attitude of respect and following the rules. R2 test results show numbers Adjusted R Square of 0.741 or 74.1% which means the Organizational Culture variable (X1) and Work Discipline (X2) both affect performance (Y) by 74.1% while the remaining 25.9% are influenced by other variables. Organizational Culture (X1) partially affects employee performance (Y) with a t count of 3.369 > t table of 1.98447. Work Discipline (X2) partially affects Employee Performance (Y) with a t count of 6390 > t table of 1.98447. X1 and X2 variable simultaneously have a positive effect on variable Y with a calculated f value of 138.779 > f table 3.09.    

Kemampuan untuk memberikan pelayanan prima, konsep suasana yang nyaman dan menarik serta upayamenciptakan kepuasan absolut dari pengunjung adalah bagian penting yang harus direalisasikan dalam bisnis hotel. Tujuan penelitian ini adalah untuk menganalisis tingkat kesenjangan antara kepentingan dan kinerja dari atribut-atribut kualitas layanan, kepuasan pengunjung pada Wing Hotel Kualanamu. Responden dalam penelitian ini 98 orang karyawan Wing Hotel Kualanamu. Data diperoleh melalui wawancara dan observasi. Teknik analisis data berupa importance performance analysis. Pada analisis IPA untuk penilaian berdasarkan kualitas pelayanan, penilaian harapan dilakukan oleh tamu yang menginap di Wing Hotel Kualanamu sedangkan penilaian kinerja karyawan dilakukan oleh General Manager Wing Hotel Kualanamu dengan merujuk pada 8 indikator, yaitu attitude, dicipline, loyalitas, inisiatif, speedity, work quality, responsible, dan skill and knowledge. Untuk penilaian berdasarkan posisi jabatan, penilaian harapan dilakukan oleh General Manager Wing Hotel Kualanamu sedangkan penilaian kinerja karyawan dilakukan oleh Head of Department. Hasil penelitian menunjukkan bahwa (1) Karyawan yang memerlukan penanganan yang perlu diprioritaskan oleh pihak Wing Hotel Kualanamu dalam hal peningkatan kualitas pelayanan di tahun 2020 ada 6 profesi dan pada tahun 2021 ada 9 profesi; (2) Karyawan yang perlu mempertahankan kinerjanya pada tahun 2020 ada 9 profesi Executive Chef, Steward, Security Crew, Chief Accounting, IT, HRD, HRGA, General Adm, Leader Gardener dan pada tahun 2021 ada 11 profesi; (3)Karyawan dengan kinerja rendah dan tingkat prioritas pekerjaan rendah pada tahun 2020 ada 7 profesi dan pada tahun 2021 ada 6 profesi; (4) Karyawan dengan tingkat kepentingan yang rendah, namun tingkat kinerja tinggi pada tahun 2020 ada 9 profesi dan pada tahun 2021 ada 10 profesi.

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh kompetensi, Quality of Work Life (QWL), komitmen organisasional dan kepuasan kerjaterhadap kinerja pegawai di lingkungan Pasar Daerah Kabupaten Pemalang. Responden dalam penelitian ini adalah pegawai di lingkungan Pasar Daerah Kabupaten Pemalang, Jumlah responden dalam penelitian ini ditetapkan 154 responden dengan menggunakan teknik pengambilan sampel yang disebut proporsional random sampling. Penelitian ini menggunakan analisis Model Regresi Linier dengan bantuan program SPSS.     Hasil penelitian ini menunjukkan bahwa: 1) kompetensi berpengaruh positif dan signifikan terhadap kepuasan kerja, 2) Quality of Work Life (QWL)berpengaruh positif dan signifikan terhadap kepuasan kerja, 3) komitmen organisasional berpengaruh positif dan signifikan terhadap kepuasan kerja, 4) kompetensi berpengaruh positif dan signifikan terhadap kinerja pegawai, 5) Quality of Work Life (QWL)berpengaruh positif dan signifikan terhadap kinerja pegawai, 6) komitmen organisasional berpengaruh positif dan signifikan terhadap kinerja pegawai, dan 5) kepuasan kerjaberpengaruh positif dan signifikan terhadap kinerja pegawai.

Air transportation modes have increased after the Covid-19 pandemic, this was offset by an increase in the number of airplane passengers. With the recovery of flight activity, it must be balanced with adequate services, one of which is passenger baggage services. The lost and found unit is a unit that serves arrival passengers' baggage so it must have adequate performance. This study aims to analyze the performance of the lost and found unit of Lion Air at Yogyakarta International Airport. The research method uses a qualitative descriptive method. Data sources for this study were obtained from primary and secondary data. The technique of collecting data by data triangulation uses the method of observing, interviewing, and documenting. Data analysis applies three stages, namely data reduction, presenting, then conclusion. The results of this study are to indicate the performance and constraints of the lost and found units of Lion Air at Yogyakarta International Airport. lost and found unit officers have not carried out their duties properly based on standard operating procedures (SOP) such as inadequate baggage handling, lack of friendly attitude, not punctuality, and lack of ability or expertise of officers. and lost and found units have external and internal constraints such as lack of work equipment, tracking systems, human resources, work environment, and ability, and attitude of officers in handling passenger baggage. It is hoped that the lost and found unit can improve the quality of service for passenger baggage handling.

Puskesmas as a provider of basic health services has a very important role in maintaining public health. If it functions properly, the puskesmas will be able to provide quality services for people in need. The success of puskesmas in carrying out their programs is determined by the availability of human resources (HR) that are balanced between medical personnel on one side and promotive and preventive personnel on the other. The relationship between ability, workload, work discipline, and work motivation with the performance of health workers is obtained that there is a relationship between ability, workload, work discipline, and work motivation with the performance of health workers. Research Objectives: The purpose of this study is to analyze the suitability of the main tasks and functions (tupoksi) with education and skills as well as means of supporting work. Research Methods: The author of this article uses a descriptive qualitative method that seeks to describe an object or subject of an inductive nature. Result: Inappropriate tupoksi due to limited health workers in puskesmas, especially limited skills based on the type of education. As a result, there are health workers who are in charge of programs that do not match their skills. Conclusion: The lack of health workers makes the tupoksi incompatible with the educational background of the staff in charge of the program at the Puskesmas.

Sustainability reports are useful for disclosing the company's performance on economic, environmental and social aspects, as well as the company's efforts to become a company that is accountable to all company stakeholders in general and also to society in a broad context. The report describes all business activities carried out for reporting responsibility to parties who need information as a form of transparency on activities carried out by the company. This study aims to find out the quality of disclosure of sustainability reports on companies in Indonesia and the effect of company size on the quality of disclosure of sustainability reports. This research uses companies listed on the Indonesia Stock Exchange in 2021. The samples to be taken are 38 companies that meet the predetermined criteria. To measure the level of quality of disclosure of sustainability reports, researchers use the disclosure index method, using a scale of 0 to 3 of the standard disclosures set by the Global Reporting Initiative (GRI). The results of the study show that the level of quality of sustainability report disclosure is at the lowest level of assessment with the Bronze predicate in the disclosure of sustainability reports

PT GMP Sukses Makmur Indonesia is a company engaged in the production of Bubble Wrap (bubbled plastic). This company produces 818,680 rolls with an average monthly production of 68,223 rolls. The problem that often arises at Pt Gmp Sukses Makmur Indonesia is the high production machine delay time with a downtime of 705.43 hours and a breakdown of 663.33 hours in one year, so the engine performance is less effective. This can lead to not achieving production targets which cause losses. The purpose of this study is to determine the effectiveness of the Bubble Wrap production machine using the Overall Resource Effectiveness (ORE) measuring tool and to find the causes of the problems that have been carried out using the ORE method on Bubble Wrap production machines during the period September 2021 – August 2022. ORE is a method that is useful in measuring the effectiveness of production time by taking into account the resources which include humans, machines, materials and methods. In the ORE method there are seven factors that are measured including readiness, availability of facility, changover efficiency, availability of material, availability of manpower, performance efficiency, dan quality rate. The results of measuring machine effectiveness using the Overall Resource Effectiveness (ORE) method for Ektruder machines were 76.41%, Crushers 99.59%, Cooling 98.99%, Mixers 99.79%, and Air Compressors 98.88%. Based on the method used, it is known that in the Bubble Wrap production process, the extruder machine does not meet the ORE standard of 85%, while the influencing factors are performance efficiency and quality rate. where the value of performance efficiency and Quality rate does not meet the standard so that it affects the high value of Overall Resource Effectiveness (ORE).

Democratic country has an obligation to ensure the fulfillment of its citizens’ rights, including access to quality public services. However, in Indonesia, the quality and effectiveness of public services currently face significant challenges, as evidenced by the decline in service standards. This study highlights the importance of psychological capital in improving job performance among public service employees, with job engagement as a mediating factor. Utilizing quantitative methods and convenient sampling, this study involved 317 participants. The variables were measured using the Individual Job Performance Questionnaire, Psychological Capital Questionnaire, and Utrecht Job Engagement Scale. The results showed that psychological capital predicts job performance, psychological capital predicts job engagement, and job engagement predicts job performance. In addition, this study showed that job engagement mediates the relationship between psychological capital and job performance. Therefore, increasing psychological capital and job engagement can improve the quality of public services, which has a positive impact on public trust and welfare.

This study was an attempt to explore the nexus between career development and employee job performance in UNTAG Semarang, Central Java, Indonesia. The study was necessitated following the need to institute career development programs in organizations for employees to acquire additional knowledge for improved job performance. This study was a survey-type of research that employed a correlational design in an attempt to ascertain the magnitude of the relationship between the studied variables. Structured questionnaires were administered to a sample size of 250 drawn from the population of the study. The Likert 5- point scale was used in quantifying responses while simple regression was employed in determining the degree of the relationship between career development and employee job performance. The result shows a strong relationship between career mentoring and the quality of employee job performance in the organization and concludes that organizations that wish to improve on employee job performance must institute and entrench career mentoring necessary for skill acquisition. The study recommends that organizations should encourage career counseling activities as a leeway to providing a sustainable framework upon which employees acquire the needed operational skills that will enhance their job performance in a typical organization.

A small cassava chip business is a household business that produces snacks made from special cassava snacks. The single most important factor influencing the performance of small businesses in Singapore is their marketing strategy, which takes into account their products, prices, promotions and distribution locations. This research was conducted in the small business community of Bandar Khalipah Village in Percut Sei Tuan district. The purpose of this study was to understand the mix marketing strategies used by the Singapore government. Descriptive qualitative, data collection techniques with notes, and documentation are the methods used for analysis.  Research results 1) the marketing mix strategy used by small businesses in Singapore is a product made with good quality materials, good quantity, has a handle, and is wrapped in plastic. The quoted price is equal to the price. The traditional promotional method still used in Cassava Chips is "lewd mouth to mouth" and "place/distribution channel" is "products marketed slim in the place of production then exist" i.e. "channeled to consumers" through "wholesalers". 2) Product and price are internal determining factors. Externally influenced factors include increased sales during peak hours, while internally influenced factors include sluggish production and promotion locations. External factors that become obstacles include business competitors and seasonal raw materials.

The purpose of this study is to examine specifically related to the governance and accountability of cooperatives that have been carried out in Indonesia. This study used a qualitative design, with a population of 125 journals and through purposive sampling, a sample of 35 journals was obtained. The results of the journal review can be concluded: (1). The trend of research on governance and accountability of cooperatives in Indonesia is mostly done with a qualitative design, obtained the concept: to improve governance can be done through socialization and training on SPI to managers; comply with ethical principles and rules; the accountability aspect must be audited by KAP; the role of government; principles of transparency, accountability, responsibility, independence and fairness. Measurement of the dimensions of democracy, the quality of human resources, transparency, accountability, responsibility, independence and fairness. Good financial planning, transparency and accountability in financial management, increasing management commitment, knowledge, understanding of the duties and authorities of management regarding business risks and communication. Factors of members, administrators and supervisors as well as honesty and understanding; Sharia good corporate governance requires supervision from the Supervisory Board. Understanding of the important role of cooperatives for improving the community's economy, consistency in preparing financial reports. (2). Based on the quantitative design, it is concluded: cooperative governance and accountability have a positive and significant effect and accountability as a mediating variable on cooperative performance, there is no difference between financial accountability performance before and during the pandemic, cooperative reform has a positive and significant effect on cooperative governance and cooperative governance has no effect on the effectiveness of lending.  

Human Resources is one of the resources that determine the success of an organization. Proper management of human resources can create a strong managerial system to support the productivity and success of the company. Therefore, it is necessary to have factors that can form quality human resources. This article aims to explore employee performance which is influenced by transformational leadership and internal CSR. Internal CSR also has a role as an intervening variable between transformational leadership and employee performance. The research model is multivariate and the analysis will use SMARTPLS. The research was conducted at the Public Works and Spatial Planning Office of Grobogan Regency with 110 employees who participated in this study. The sampling method used accidental sampling. The results show that transformational leadership and internal CSR can affect employee performance. Internal CSR can act as a mediation between transformational leadership and employee performance.

The school principal's performance assessment is a form of evaluating the quality of the implementation of the main tasks and functions of the school principal in carrying out managerial and supervisory functions in the institution he leads. This activity is important to do in order to know the quality of the school principal's performance. The stages passed: forming the Foundation PKKS team, formulating the PKKS format, socializing the PKKS agenda, coaching from supervisors, PKKS visits, and submitting findings. The results showed that the school principal's performance assessment found incomplete documents so that it was recommended that the school make improvements that could help prepare the school for re-accreditation.

Performance Management is a procedure related to how to guide and develop the quality of employees at work. Where, the work of employees becomes a benchmark for the company’s budgeting system. By optimizing performance, good performance management is needed to realize the company’s goals. The research subject is Cafe Uncle Jack, has been operating for 5 years (2017) as a culinary business and consists of Mrs. Lina as Leader, Mrs. Lini as Manager, Barista, Cashier, Waitress, and Cooker. The purpose of this study is to evaluate the management of human resources at Cafe Uncle Jack including several series of activities provided by the new employment. In a series of activities that occur in Uncle Jack’s Cafe, a qualitative descriptive method will be formulated in the form of interviews related to performance management. Based on the results of the interview, Cafe Uncle Jack gives full attention ti it’s employees so that the quality of performance and customer satisfaction can be guaranteed.

Performance management in question is with the aim of increasing the strategic focus and effectiveness of the company in ensuring continuous improvement of individual and team performance. The most popular approach is to use the BSC (Balanced Scorecard). Cafe Red&Blue wants to grow and maintain its business. Therefore, in this study we want to design an instrument for measuring performance at Red&Blue cafes using the BSC. The initial stage in designing the instrument is to conduct internal and external analysis to determine the position of the business in the industry and the strategy that must be used. The SWOT approach is used in the analysis of the internal and external environment. From the SWOT analysis, it can be seen that the Red&Blue cafe is in quadrant I position. The strategy that must be applied is an offensive and defensive strategy as a complement. This strategy requires Red&Blue to improve its marketing strategy in order to bring even greater opportunities to the business. The next stage is through the formulation of strategic objectives, the objectives of which are designed; increase profits, increase customer loyalty, improve relationships with new customers, develop quality products with innovation, develop good and quality services, improve employee job satisfaction, increase employee skills, and knowledge employee knowledge. The eight strategic objectives are translated into 2 key financial performance indicator (KPI) perspectives, 3 internal business process KPIs, 4 customer KPI perspectives, and 5 KPI growth and learning perspectives, with targets for each KPI set based on discussions with Red&Blue cafe owners.