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Analytics

Maulidina Maulidina; Faizatul Izzati

Jurnal MIMBAR ADMINISTRASI 2024 Universitas 17 Agustus 1945

This research discusses the influence of product quality and service quality on purchasing decisions for Mixue Ice Cream & Tea. The aim of this research is to determine the influence of product quality (X1) and service quality (X2) on purchasing decisions (Y). This research uses indicators from each variable. The indicators of Product Quality (X1) are color, appearance, portion, aroma, taste. Indicators of Service Quality (X2) are reliability, responsiveness, assurance, empathy, physical evidence. Indicators of Purchasing Decisions (Y) are product choice, brand choice, dealer choice, purchase time. This research uses quantitative methods with a population of 80 people and a sample of 80 people, while processing research data uses the SPSS version 26 program. Based on the research results, it can be seen that product quality variables and service quality variables partially have a significant effect on purchasing decision variables as proven in The results of the T test research with a calculated t value of 5.571 > t table 1.991 and a significant value of 0.000 < 0.05. And it is also known that the product quality variable and the service quality variable simultaneously have a significant effect on the purchasing decision variable from the F test with a significant value of 0.000 < 0.05 and a calculated F value of 168.657 > F table 3.12, so service quality has a positive influence on the decision. purchase. The results of the multiple linear regression test which has the equation Y = 2.211 + 0.529 Xı + 0.410 The results of the coefficient of determination test show that the value (R Square) obtained is 0.814 (81.4%) indicating that product quality and service quality have an influence on purchasing decisions by 81.4%.

Achmad Dhyta Maulana; Ismah Nurul Syabani; Agung Rizky Jamas; Didik Aribowo

Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika 2024 Asosiasi Riset Ilmu Teknik Indonesia

Telecommunications network planning is a crucial step in building an efficient and reliable communications infrastructure. In an era where connectivity is the backbone for various human activities, both on an individual and business scale, the importance of telecommunications network planning becomes increasingly apparent. In this abstract, we explain why telecommunications network planning is so important. First, careful planning ensures efficient use of resources, from frequency spectrum to hardware. Second, good planning can anticipate demand growth, ensuring that the network can grow in line with needs without sacrificing service quality. Furthermore, careful planning also considers security, privacy and reliability factors, which are crucial in a telecommunications environment that is constantly changing and vulnerable to threats. Thus, this abstract highlights the importance of telecommunications network planning in facing the challenges and opportunities in an increasingly connected world. With proper planning, telecommunications networks can become a strong backbone for social, economic and technological development.

Liana Limbong; Maringan Sinambela; Frainskoy Rio Naibaho; Robinhot Sihombing; Malani Simanungkalit

Tri Tunggal: Jurnal Pendidikan Kristen dan Katolik 2024 Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

This study aims to determine whether there is a positive and significant effect of giving reinforcement on student learning motivation at SMP Negeri 3 Pangaribuan in the 2023/2024 Learning Year. This study uses a quantitative approach with a population of all VIII graders at SMP Negeri 3 Pangaribuan totaling 110 people with a sample of 44 people. Data were collected with a questionnaire of 35 items compiled by the author based on variable indicators according to theory. The questionnaire test was conducted on 30 students in the same place, namely SMP Negeri 3 Pangaribuan, the questionnaire of variable x was tested and it was found that all items were valid. With the validity test rcount (0.40 - 0.69) > rtable (0.05,30) = 0.361 and the reliability of the questionnaire test which is at a value of 0.883190. The results of the validity of the questionnaire test of variable y with the validity test rcount (0.38 - 0.78) > rtable (0.05,30) = 0.361 and the reliability of the questionnaire test which is at a value of 0.8558508. 

Ilham Ramdani Rahman; Depy Muhamad Pauzy; Titin Patimah

Jurnal Manajemen Kreatif dan Inovasi 2024 International Forum of Researchers and Lecturers

This research aims to determine the simultaneous and partial influence of location, online promotion and price perception on purchasing decisions at the Trening Reza Store Cikalang Tasikmalaya. The research method used in this research is quantitative research methods with a survey approach. The respondents in this research were 100 consumers of the Trening Reza Store Cikalang Tasikmalaya. The type of data used in this research is primary data obtained through a questionnaire. The data testing technique used in this research uses validity tests, reliability tests and classical assumption tests. Data analysis in this study used multiple regression analysis tools using SPSS version 25 software. The research results show that Location, Online Promotion and Price Perception simultaneously have a significant influence on Purchasing Decisions. Location partially has a significant effect on purchasing decisions. Online promotions partially have a significant effect on purchasing decisions. Price perception partially has a significant effect on purchasing decisions.

Aceh, Milna Afriani; Arifmiboy, Arifmiboy; Charles, Charles; Deswalantri, Deswalantri

Jurnal Faidatuna 2024 STAI Denpasar Bali

Based on the Man 2 Tapanuli Tengah researchers' observations, it was shown that teaching at Aqidah Akhlak was constrained by students' low motivation to learn. The purpose of this study is to elucidate the causes of students' low motivation to learn Akida Aflaq. The reasons for the low learning motivation of Akida-Aklak students are that teachers still use traditional models, students get bored quickly because teachers do not use media effectively in learning, and students do not participate actively in learning because they do not have the courage to discuss or express their opinions during learning. Various learning models and methods, such as the Student Times Achievement Division learning model, can be applied to these problems to motivate students to learn. This study is an experimental study aimed at checking some things and confirming their results in order to test something. Data collection techniques can also be measured using questionnaires, validity tests, reliability tests, etc. Therefore, the obtained research results show that the learning model is not correctly applied by the teachers when learning, so that the students with Akida-Aklak have low learning motivation, get bored easily, and lack the courage to discuss and express their opinions during learning. To overcome this problem, it is very important to pay attention to the models and media used for learning so that teachers can adequately achieve the learning objectives.

Ridayanti Ridayanti; Marliyah Marliyah; Juliana Nasution

Jurnal Ekonomi dan Keuangan 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research aims to determine the influence of performance expectancy, effort expectancy, social influence, facilitating conditions on the use of Bank BSI KCP Kampung Tax Labuhan Batu Utara customers in using digital banking services. (BSI mobile deposits). This type of research is quantitative. The data used in this research is primary data obtained through questionnaires with variable instruments using a Likert scale which were distributed to respondents totaling approximately 100 people. The data analysis technique used is a data analysis test consisting of validity test, reliability test, classical assumption test consisting of normality test, multicollinearity test and heteroscedasticity test, and also using multiple linear analysis, which consists of F test, T test, and test the coefficient of determination (R²) using the SPSS version 22 data processing application. The results of this study show that performance expectancy has no effect, effort expectancy has a significant positive effect, social influence has a significant positive effect, and condition Facilitating conditions do not have a positive effect on Bank BSI KCP Kampung Tax Labuhan Batu Utara customers in using digital banking services (BSI Mobile Deposits).    

Sabda Lestari Berutu; Rida Gultom; Franskoy Rio Naibaho

Tri Tunggal: Jurnal Pendidikan Kristen dan Katolik 2024 Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

This study aims to determine the effect of PAK teacher's professional competence on the learning outcomes of VIII grade students of SMP N 1 STTU Julu in the 2023/2024 Learning Year. The research hypothesis is that there is an influence of PAK teacher's professional competence on the learning outcomes of VIII grade students of SMP N 1 STTU Julu in the 2023/2024 Learning Year. The study population was all VIII grade students of SMP N 1 STTU Julu as many as 44 people, because the subjects in this study were less than 100 so this study was a population study. Data were collected with a closed questionnaire of 20 items prepared by the author based on variable indicators according to expert theory. The questionnaire test was conducted on 32 class VIII students at Pakpak Kirana GKPPD Foundation SMPTK using 20 questionnaire items and after being tested the results of the validity of the questionnaire test were known to the value of rcount> table = 0.395-0.715> 0.349 there are 20 questionnaire items that can be used as research instruments. And the reliability of the questionnaire test which is at a value of 0.877. has been tested for validity and reliability. The results of data analysis show that there is a positive and significant influence between the influence of the professional competence of PAK teachers on the learning outcomes of students in class VIII of SMP N 1 STTU Julu Learning Year 2023/2024. With the relationship test obtained rcount> rtable, namely 0.329>0.297, with a significant relationship test tcount> ttable, namely 2.391>2.021 the coefficient of determination is 10.82%. This means that H0 is rejected and Ha is accepted. This study suggests that teachers should always improve their professional competence as a PAK Teacher, so that the learning outcomes of Class VIII students of SMP N 1 STTU Julu Learning Year 2023/2024 will be better.

Nurul Dyah Ayu Fajrin; Firdaus Firdaus; Muhammad Syaiful Huda; Dien Maulana Akbar; Jumai Jumai +2 more

Jurnal Manajemen Bisnis Era Digital 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research is a type of quantitative research with accidental sampling method. The population in this study were 100 consumers who used the services of JNE Express Karangawen branch with a total sample of 100 people. The data collection technique uses a questionnaire that has been tested for the validity and reliability of the data. The data analysis method used consisted of normality test, multicollinearity test, and heteroscedasticity test. While the data analysis techniques used to answer the hypothesis include moderated regression analysis (MRA), t test, F test, and analysis of the coefficient of determination (R2). The results of this study indicate that (1) service quality has a positive and significant effect on customer satisfaction with a regression coefficient of service quality of 0.374 and a value of tcount > ttable that is 3.578 > 1.984 and a significance value of 0.000 <0.05. (2) timeliness of delivery is a moderating variable that strengthens the effect of service quality on delivery time satisfaction with a value of tcount > ttable which is 3,559 > 1,984 and a significance value of 0,003 < 0,05. (3) service quality has a positive and significant effect on customer satisfaction with timeliness of delivery as a moderating variable with a regression coefficient value of 0.18 on time delivery and a value of Fcount > Ftable that is 4.845 > 3.937 and a significance value of 0.042 < 0.05.

Lewina Karine Tampubolon; Elvri Teresia Simbolon; Nisma Simorangkir

Tri Tunggal: Jurnal Pendidikan Kristen dan Katolik 2024 Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

The purpose of this study was to determine the extent of the influence of the personality competence of PAK teachers on the character of students in class XI of cosmetology of SMK Negeri 1 Laguboti, Toba Regency for the 2023/2024 learning year, with the hypothesis that there is a positive and significant influence of the influence of the personality competence of PAK teachers on the character of students in class XI of cosmetology of SMK Negeri 1 Laguboti, Toba Regency for the 2023/2024 Learning Year. With a population of all students in class XI of Fashion Management of SMK Negeri 1 Laguboti who are Protestant Christians totaling 90 people with a sample of 60 people so that this study uses descriptive methods with cluster sampling techniques. Data were collected with a 54-item closed questionnaire prepared by the author based on variable indicators according to expert theory. The questionnaire test was conducted on 30 respondents of Class XI of Fashion Management 1 SMK Negeri 1 Laguboti Toba Regency for the 2023/2024 Learning Year using 54 questionnaire items and after being tested the results of the validity of the questionnaire test were known to be the value of rcount> rtable = 0.142-0.604 (there are 8 items of question items that have a validity of less than rtable 0.361 so that invalid questionnaires are discarded). Thus the valid questionnaire amounted to 46 question items. And the reliability of the questionnaire test which is at a value of 0.607. The results of data analysis show that there is a positive influence and significant between the Personality Competence of PAK Teachers on the Character of Students in Class XI of Fashion Management at SMK Negeri 1 Laguboti, Toba Regency for the 2023/2024 Learning Year. With the relationship test obtained rcount> rtable, namely 0.343>0.254, with a significant relationship test tcount> ttable, namely 3.654>2.000, with a linear regression test = α + bx = 26.98 + 0.248X. This equation shows that in a constant state of 26.98, for each addition of variable X (Teacher Personality Competence) by one unit, there will be an addition to variable Y (Student Character) of 0.248 from (variable X), the coefficient of determination is 11.76%. This means that Ho is rejected and Ha, accepted. Significant test of influence with Fcount>Ftabel (7.752>4.00) means that there is a positive and significant influence between the Personality Competence of PAK Teachers on the Character of Students in Class XI of Fashion Management at SMK Negeri 1 Laguboti, Toba Regency for the 2023/2024 Learning Year. This study suggests that teachers should always improve their Personality Competence as a PAK Teacher, so that the Character of Students in Class XI of Fashion Management at SMK Negeri 1 Laguboti, Toba Regency in the 2023/2024 Learning Year will be better.

Lisa Noviatri; Kasmita Kasmita

Jurnal Manajemen Pariwisata dan Perhotelan 2024 International Forum of Researchers and Lecturers

This research was motivated by the phenomenon of guest repurchase intention allegedly due to the quality of service, brand preferences, and prices at Warung Nasi Kelok Desa Talogondan. This study aims to analyze the role of satisfaction in mediating the effect of service quality, brand preference, and price on repurchase intention in Warung Nasi Kelok Talogon Village and Padang Pariaman Regency. This type of research is quantitative research with a causal associative approach. The population in this study is rice stall consumers who have visited Warung Nasi Kelok Talogon Village and Padang Pariaman Regency with a sample of 222 respondents. The research instrument used in this study was a questionnaire (questionnaire) arranged according to the Likert scale. Instrument trials use validity tests, reliability tests. Data analysis technique using Structural Equation Modeling with Partial Least Square (SEM-PLS). The result of the study is that there is a positive and significant influence between service quality variables and consumer satisfaction variables. There is a positive and significant influence between brand preference variables and consumer satisfaction variables. There is a positive and significant influence between price variables and consumer satisfaction variables. There is a positive and significant influence between the consumer satisfaction variable and the repurchase intention variable. There is an influence of customer satisfaction as a positive and significant mediating variable between service quality and repurchase intention. There is an influence of consumer satisfaction as a positive and significant mediating variable between brand preference for repurchase intention and path coefficient. There is an influence of consumer satisfaction as a positive and significant mediating variable between price and repurchase intention and path coefficient.

Maulida, Noorlaily; Periyadi , Periyadi; Junaidi, Junaidi

Jurnal Maisyatuna 2024 STAI Denpasar Bali

: The aim of this research is to determine the influence of service quality on customer satisfaction at Cinnamon Coffee and Eatery simultaneously, partially and dominantly . Type of explanatory research (Explanatory Research) with a quantitative approach. Based on the research results, it is known that Tangibles (X 1 ), Reliability (X 2 ), Responsiveness (X 3 ), Assurance (X 4 )and Empathy (X 5 ) simultaneously have a significant effect on customer satisfaction at Cinnamon Coffee and Eatery . Cinnamon Coffee and Eatery can improve the quality of reliability so that it can increase customer satisfaction than before, by providing more responsive and fast service, so that customers don't wait long to enjoy a product.

Fariz Irchamsyah Reza; Ustadus Sholihin; Taufik Akbar; Edi Murdiyanto

Jurnal Ekonomi dan Keuangan Islam 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This study aims to determine the effect between the variables Brand Image (X) and Price (X2) on Consumer Purchase Interest (Y) at MDA Collection. This type of research is quantitative research which is used to test the relationship of a variable to other variables which emphasizes its analysis on numbers processed by statistical methods. The data collection techniques used are primary data and secondary data. Sample selection using saturated sampling method, the number of samples in the study obtained 40 respondents at MDA Collection. Data analysis using the Statistical Program for Social Science (SPSS). The analysis techniques used are validity and reliability tests, classical assumption tests, multiple linear analysis tests and hypothesis testing. Based on the results of this study, it shows that partially the Brand Image variable (X1) has a significant effect on Consumer Purchase Interest (Y). Partially Price (X2) has a significant effect on Consumer Purchase Interest (Y). Simultaneously Brand Image (X1) and Price (X2) affect Consumer Purchase Interest (Y).

Tria Seftiani; Dodi Aprianto; Gracia Gabrienda

Jurnal Riset Rumpun Ilmu Tanaman 2024 Pusat riset dan Inovasi Nasional

Research on the role of extension workers in the development of women's farmer groups (KWT) in Selupu Rejang District, Rejang Lebong Regency aims to analyze the role of extension workers in the development of Women Farmers Groups (KWT) in Selupu Rejang District. The research was conducted in January 2022 in Selupu Rejang District, Rejang Lebong Regency, Bengkulu Province. Determination of the location is done intentionally (purposive sampling) with the consideration that this location is the center of agriculture in the Rejang Lebong highlands which has many farmer groups, one of which is the Women Farmers Group (KWT). This study has two types of primary data that are processed and analyzed, namely quantitative data and qualitative data. Qualitative data from the questionnaires in this study were collected and the answers were studied which then coded the data to obtain quantitative data. The collected data was statistically processed using SPSS for Windows and Microsoft Excel. Checking the completeness and consistency of the answers on the questionnaire sheets, diaries, and audio recordings was carried out at the stage of studying the answers to the questionnaire. The Microsoft Excel program was used at the data coding stage where all quantitative data obtained from the complete and per variable questionnaire answers were entered into the Microsoft Excel program. The stages in analyzing the data are Validity Test, Reliability Test, Likert Scale Analysis and Hypothesis Testing. The role of extension workers is very important in the development of the Women Farmers Group (KWT). Judging from the three categories, namely the role of the instructor as a mentor with a score of 77% in the high category, it can be said to be growing because KWT has been able to innovate by creating new things in farming activities and can also think that farming activities are not only limited to planting but can also perform processing in order to increase the selling value of agricultural products.

I Nyoman Hendra Laksmana

Jurnal Manajemen Bisnis Era Digital 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The aim of this research is to examine the influence of job satisfaction and psychological capital on organizational commitment at PT. BPR Sukawati Pancasakti Bali. The number of samples used in this research was 60 respondents which was determined using the Slovin formula. The data analysis methods used are validity and reliability tests, classical assumption tests, and multiple linear regression tests. The results of the research show that partially and/or simultaneously job satisfaction and psychological capital have a significant effect on organizational commitment at PT. BPR Sukawati Pancasakti Bali.

Eka Puji Lestari; Firdaus Firdaus; Nurhayati Nurhayati; Irmaya Yulianti; Tengku Muhammad Ikhfan +1 more

International Journal of Economics, Management and Accounting 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research is a type of quantitative research with non-probability methods. The population of this study is unknown, so it uses the Lemeshow formula, and the number of samples used is 100 respondents. The data collection technique used convenience sampling with the distribution of questionnaires that had been tested for the validity and reliability of the data. The data analysis method used consisted of descriptive analysis, evaluation of the outer model, evaluation of the inner model, and evaluation of indirect effects (mediation). The data analysis tool in this study uses the SmartPLS 3.0 software. The results of this study indicate that perceived of usefulness has a positive and insignificant effect on online purchasing behavior with a significance value of 1.326 < 1.96. Perceived of usefulness has a positive and significant effect on e-wallet user satisfaction with a significance value of 2.685 < 1.96. E-wallet user satisfaction has a positive and significant effect on online purchasing behavior with a significance value of 3.794 < 1.96. Perceived ease of use has a positive and significant effect on e-wallet user satisfaction with a significance value of 8.397 < 1.96. E-wallet user satisfaction has a positive and significant effect in mediating the relationship between perceived of usefulness and online purchasing behavior with a significance value of 2.685 < 1.96.

Markus Uskunia; Nikson Tameno; Novi Theresia Kiak

Jurnal Ekonomi dan Keuangan 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This study aims to examine the influence of family socio-economic factors and coping strategies on editing at the Nurobo Community Health Center, Malaka Regency. This research uses a combined research approach (mixed methods). The sampling technique involves determining information using purposive sampling. The data analysis used in the quantitative method is validity testing, reliability testing, simple linear regression and hypothesis testing using that family socio-economic variables do not have a partial effect on the incidence of stunting with a coefficient of determination value of 0.4.5%. This aims to determine the Statistical Package tool for social science 28.0 for windows (SPSS). The data analysis used in the qualitative method is SWOT analysis. The test results show strategies for dealing with stunting incidents at the Nurobo Community Health Center. The results show that the most effective strategy can have a positive impact on stunting prevention strategies. Strategies that can be implemented to prevent stunting are by increasing access to better sanitation for the community and conducting educational outreach to make the community aware of the importance of nutritious food intake for toddlers to avoid stunting and other diseases in prevention efforts at the Nurobo Community Health Center, Malaka Regency.

Wirda Damayanti; Amsah Hendri Doni

Transformasi: Journal of Economics and Business Management 2024 Universitas 17 Agustus 1945 Semarang

The intense competitiveness in the commercial sector drives this research. Plastic trash in the environment is causing an increasing amount of natural damage. Customers are becoming more demanding when it comes to eco-friendly items. As a result, companies need to adopt green marketing as a new marketing tactic. Companies can get a competitive edge through green marketing by fostering greater customer trust. Young buyers favor things that are good for the environment. The purpose of this study is to determine the degree to which the purchasing decisions of the Class of 2020 Sharia Business Management students at the Faculty of Economics and Islamic Business, State Islamic University (UIN) Sjech M. Djamil Djambek Bukittinggi, are influenced by green marketing and brand image. Quantitative descriptive research is used in this study. Both primary and secondary data were used. With a sample size of 64 respondents, the study's population consisted of users of AQUA products. Data were gathered by questionnaire distribution and observation. Research instrument tests, which include validity and reliability testing, as well as traditional assumption tests, which include tests for heteroscedasticity, multicollinearity, autocorrelation, and normality, were employed in data processing procedures. using the aid of the SPSS22 program. Based on the research findings, it can be inferred that while brand image has a value of 0.00 less than 0.05 or (0.00<0.05), it can be concluded that brand image partially influences purchasing decisions. This is because the company is implementing a new marketing strategy, namely green marketing. The partially green marketing variable has a value of 0.002 which is smaller than 0.05 or (0.002 <0.05). Businesses can gain a competitive edge by using green marketing to enhance their positive consumer perception. It is possible to conclude that green marketing and brand image jointly have a large influence on purchase decisions because they both simultaneously have a computed F value > F table, or 249,499 > 3,148.

Ikhmah Ramadani; Amsah Hendri Doni

Transformasi: Journal of Economics and Business Management 2024 Universitas 17 Agustus 1945 Semarang

This research is that there is still a lack of awareness among taxpayers to report/pay taxes through the tax service office due to lack of socialization, awareness, lack of tax services and lack of emphasis on tax sanctions. This research aims to determine the influence of taxpayer awareness, tax services and tax sanctions on individual taxpayer compliance. Method: Data was collected through primary data documentation. This type of research is descriptive quantitative. Then a method is carried out which includes data prerequisite tests consisting of (Normality Test and Reliability Test), then the Classical Assumption Test consisting of (Autocorrelation Test, Homogeneity Test and Multicollinearity Test and Heteroscedasticity Test) then Multiple linear regression test, then Coefficient of Determination Test, then Test The hypothesis consists of (Partial Test and Simultaneous Test). To analyze using SPSS 24.0 software. The basis used in this research uses compliance theory. Research Results: Based on the results of the tests carried out, the following conclusions can be put forward: 1) Taxpayer awareness (KWP) has a positive and significant effect on individual taxpayer compliance at KPP Pratama Bukittinggi in 2022 by finding a result of 0.051<0.05, so Ho is rejected. 2) Tax Services for Individual Taxpayer Compliance in 2022 with results of 0.005>0.05 Ho being accepted. 3) Tax sanctions for individual taxpayer compliance in 2022 with results of 0.001>0.05 Ho accepted. 4) simultaneously KWP, PP and SP have a significant effect on KWPOP by finding a result of 0.000>0.05 so Ho is rejected and Ha is accepted. Analysis of the findings shows that Taxpayer Awareness (KWP), Tax Services (PP) and tax sanctions (SP) affect individual taxpayer compliance due to an increase in taxpayers which will ultimately affect State income.

Dimas Aditya; Devina Putri; Nanda Asyifa

International Journal of Electrical Engineering, Mathematics and Computer Science 2024 Asosiasi Riset Teknik Elektro dan Infomatika Indonesia

Power systems are critical infrastructure that face significant challenges due to increasing demand and inherent complexity. Predicting failures in power systems is crucial for enhancing grid reliability, minimizing downtime, and optimizing maintenance processes. This study evaluates various deep learning models, specifically convolutional neural networks (CNN), recurrent neural networks (RNN), and transformer models, for predicting power system failures. By analyzing these models’ performance metrics on historical power grid data, the study provides insights into the strengths and weaknesses of each approach. The findings contribute to the development of more robust predictive models for power system reliability.

Erinaldi Erinaldi; Lili Suryani; Riniyah Sabah

International Journal of Social Science and Humanity 2024 Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

This study examines the quality of outpatient public services for BPJS Health patients at the Regional General Hospital of Dumai City. The purpose of this research is to assess how service quality is experienced by patients and how effectively outpatient services are delivered. A qualitative descriptive approach was used, with data collected through direct observation, in-depth interviews, and documentation. Informants included outpatient service staff and BPJS patients selected purposively to represent both service providers and service users. The analysis focuses on five dimensions of service quality: physical facilities, service reliability, responsiveness, assurance, and empathy. The results indicate that outpatient services are generally perceived as adequate, particularly in terms of physical facilities, diagnostic accuracy, and staff professionalism. However, delays in registration and service processes remain a major concern, mainly due to high patient volume and administrative procedures. In addition, differences in staff communication and interpersonal attitudes lead to variations in patient experiences. Overall, the study highlights the importance of improving service responsiveness and strengthening empathetic communication to enhance patient satisfaction and the effectiveness of public hospital outpatient services.