Publication Search

72,230 articles from 663 journals · 2,111 citations tracked

Showing 101-120 of 12,676

Analytics

Anak Agung Ketut Sri Wiraswati; I Putu Galang Dharma Putra

Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan 2023 Asosiasi Riset Ilmu Kesehatan Indonesia

Women have a deeper attachment when in a romantic relationship because they have an orientation towards having a mutually supportive relationship with their partner and gaining love and intimacy (Wiraswati, 2014). Violence against women is prone to causing post-traumatic stress disorder or PTSD. PTSD includes the emergence of unwanted intrusive thoughts, avoiding activities related to the traumatic experience, and exhibiting excessive emotional and physiological reactivity. In this study, interviews were conducted based on the PSSI-5 and mapping of the severity of PTSD symptoms using the Davidson Trauma Scale on three respondents. The research results showed that two respondents showed sub-clinical PTSD symptoms, while one other person showed high PTSD symptoms that interfered with daily activities. All respondents showed the emergence of PTSD symptoms including the emergence of repetitive intrusive thoughts without intention, avoiding stimuli that resemble traumatic events, feeling emotional dullness, and showing increased reactivity.

Nengsih Yulianingsih; Hasim Asyari; Sally Yustinawati Suryatna; Marsono Marsono; Lisda Hayati

Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan 2023 Asosiasi Riset Ilmu Kesehatan Indonesia

Maternal Mortality Rate (MMR) is an indicator to see the level of women's health. Based on the Indonesian Health Demographic Survey (SDKI), MMR in Indonesia in Indonesia, the maternal mortality rate in Indonesia was 305/100,000 live births, with this, maternal mortality cases in Indonesia still have not succeeded in reaching the SDG's target,. Meanwhile in Indramayu Regency in 2023, namely 34 mothers out of 42,569 births, a decrease from the figure in 2022. Indramayu Regency has the highest prevalence of anemia, namely 32.29%. The aim of this research is to determine the level of knowledge of pregnant women about anemia at the Plumbon Regency Health Center Indramayu. The method used is descriptive research with a cross-sectional research design. Data was obtained using a questionnaire sheet from previous research which was then retested with a total of 35 mothers as respondents. The results showed that respondents had a good level of knowledge of 48.1%, 77.8% were aged 20-35 years, 81.5% had a high school/vocational school education, and 55.6% did not work. The conclusion is that the majority of mothers who have well-informed babies are aged 20-35 years, have a high school/vocational education, and do not work.

Christiva Maras; Sarwan Sarwan; Cut Mutiya Bunsal

Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan 2023 Asosiasi Riset Ilmu Kesehatan Indonesia

Sugar levels that accumulate in the blood due to not being absorbed well by body cells can cause various organ disorders. If not controlled properly, it can lead to various complications that can be life-threatening. Risk factors that can affect blood sugar levels are food, activity, and weight gain. Therefore, one way to keep blood sugar levels under control is by doing walking therapy activities. The purpose of this study was to determine the effect of walking on the fasting blood sugar levels when in patients with type 2 diabetes mellitus in Tuminting Village, Manado City. This research is a quantitative research with a method used pre-experimental method using a with a pre-test-post test one group design approach. The sample was taken based on the number of respondents obtained as many as 19 people using Purposive sampling. Data collection was done by using blood glucose test tools and observation sheets. The results of data analysis using the Paired sample t-test showed P value of 0.001 or smaller than ≤0.05 which means that the alternative hypothesis Ha is accepted or through walking activities can reduce the fasting blood sugar levels when in patients with type 2 diabetes mellitus.

Ekan faozi; Dini Ika Susanti; Luluk Purnomo

Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan 2023 Asosiasi Riset Ilmu Kesehatan Indonesia

Data from World Health Organization (WHO) shows that cases of internal bleeding due to accidents are 5.8 million deaths per year worldwide (Dahlan et al., 2021). Early awareness of internal bleeding is very important so that nurses can immediately take anticipation to prevent unwanted things(Damayanti, 2022). This literature study aims to determine the effectiveness of the CAN BLEED score for early detection of internal bleeding emergencies in trauma cases. The research method uses a literature review study design using PICOS. Article search through publish or perish 8 application with keywords "early detection AND internal bleeding AND trauma" from Pubmed, Crossref, and Google Scholar search databases based on the year of publication 2018-2022. The results of the article search found 4 articles relevant to the main topic. The results showed  Canadian Bleeding (CAN BLEED) score is effective for determining internal bleeding in trauma cases.

Asti Nurhayati; Retno Tri Utami; Aslam Adzkia Al Qudsi

Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan 2023 Asosiasi Riset Ilmu Kesehatan Indonesia

Introduction : Smart hospital is an emerging and fast-developing innovation in the context of a rapid increase of internet users, an increasing demand for high-quality medical resources, and an aging population worldwide. It generally involves the use of the optimized and automated processes built on an information and communications technology (ICT) environment, especially based on the Internet of things (IoT), to offer assessment, consultation, direct treatment, services, and integrated care. This innovation has the potential and has already gained initial evidence to improve healthcare access, efficiency, or even effectiveness. Yet, along with these positive impacts and promises, a number of issues and challenges also appear.Methods: Study This is study quantitative with design survey research. Study This done on the month of June 2023. Instruments used in study This use questionnaire with the HOT-Fit method consisting of the 47 questions divided in 6 groups question namely: Human, Organization, Technology, Knowledge Users Regulations and Benefits. Subject for this study is hospital managers, administration staff and health workers. Data analysis using analysis multivariate .Result: 22 hospital state that digitization service health to a very smart hospital important one of them is applied For increase quality service House hurts and improves satisfaction patient. In application of smart hospital Sick need integrate between technology, service and regulation.Conclusion : Smart hospitals can influence health and medical policies and create new medical values by defining and quantitatively measuring detailed indicators based on data collected from existing hospitals. Simultaneously, appropriate government incentives, consolidated interdisciplinary research, and active participation by industry are required to foster and facilitate smart hospitals.   Keywords: ,   

Muhlizardy Muhlizardy; Winda Azmi Meisari; Ummu Muti’ah; Meylia Isna

Jurnal ilmu Kesehatan Umum 2023 Asosiasi Riset Ilmu Kesehatan Indonesia

Electronic Medical Records (EMR) is one of the health IT applications that is becoming a trend around the world. EMRs are considered to improve the overall quality of care and have an impact on patient safety. EMRs can also help reduce costs, improve accessibility, and improve the quality of hospital services. Therefore, the preparedness analysis of the implementation of EMR with the DOQ-IT approach (Doctor's Office Quality-Information Technology) is the goal of this research. This research uses a type of quantitative descriptive research with a cross sectional approach. The samples were taken from all the officers who were in direct contact with the medical records at AMC Aisyiyah Clinic. Sampling technique using a total sampling of eight officers. Primary data collection is done with a questionnaire. The method of analysis used is descriptive analysis of frequencies, percentages, graphs and tables. From the results of analysis using the DOQ-IT method obtained a total score of 104.75 belongs to category III which shows that human resources, organizational work culture, governance and leadership, IT infrastructure AMC Aisyiyah Clinic is ready to take advantage of EMR as well as overcome the potential challenges for successful adoption of the EMR.

Aris Badara; Amirudin Amirudin; Ketut Suardika

International Journal of Education and Literature 2023 Lembaga Pengembangan Kinerja Dosen

This research is motivated by the importance of critical discourse analysis in the Representation of Indonesian Leaders Post Covid-19. This study aims to reveal the representation of the Indonesian government after covid-19 through covid-19 news. This research method uses a critical paradigm that focuses on multilevel methods. Discourse analysis in research also focuses on the ideology carried by online media. The approach in this study uses an approach developed by van Dijk. Research data is sourced from COVID-19 news throughout 2020. The accuracy of this research is also maintained because it uses layered search sources according to the critical discourse analysis approach in accordance with Fairclough's theory. The results of the discourse analysis show that CNN and BCC have similarities in representing the handling of Covid-19 in Indonesia, namely: the Indonesian government, under Jokowi's leadership, is not able to handle Covid-19 properly. From the point of view of critical discourse analysis, such representations contain partiality. This strengthens van Dijk's (2013) opinion that a text contains dominance and partisanship. In fact, according to Holmes & Castañeda (2016), representation can be considered as truth. The representation provided by CNI and BCI is also motivated by social elements, as stated by Fairclough (2013) that discourse is always related to social elements, including power, ideology, institutions, and other identities.

Imas Baguna

International Journal of Education and Literature 2023 Lembaga Pengembangan Kinerja Dosen

Religious moderation plays a crucial role in Indonesia, a society with diverse beliefs and religious backgrounds. Religious leaders, with government support, strive to prevent violence and intolerance in Indonesia. One approach used is interfaith moderation. The concept of moderate Islam becomes a significant religious perspective in addressing diversity in Indonesia. To strengthen the role of Islamic schools (madrasah) in combating radicalism and extremism, religious moderation needs to be incorporated into the madrasah curriculum. The aim of this approach is to mediate between two extreme poles while emphasizing the importance of internalizing religious teachings on one side and understanding the context of religious texts on the other side. To examine this issue, the research was conducted using qualitative methods, particularly a case study. This method aims to find meaning, investigate processes, and gain in-depth understanding of individuals, groups, or situations. In analyzing the data, the researcher applied an interactive model. Data analysis activities include data reduction, data presentation, conclusion drawing, and verification. The research results indicate that religious moderation instilled in students at Madrasah Tsanawiyah Al-Khairat Kwandang, North Gorontalo Regency, not only occurs in formal settings but is also integrated into every learning session. One form of moderation practiced by students is providing advice to fellow students, fostering a sense of care among them.

Febrianur I. F. S. Putra; Suhita W. Setyahuni; Mahmud Mahmud; Awanis L. Haziroh

ARDHI : Jurnal Pengabdian Dalam Negri 2023 Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

A good organization image is one of the factors for an organization to be able to achieve competitive advantage. To create a good image of an organization, an effective communication process is needed to the public. Online communication media and social media are effective organizational communication tools and can improve the organization's image. This community service activity is packaged in the form of training which aims to improve the skills of SDN 2 Mojosari teachers in mastering online media and social media as a means of organizational communication. Effective organizational communication can create a good image of the organization. This training activity has an impact on increasing the abilities of teachers and changing digital-based organizational communication strategies to improve the organization's image as one of the organization's competitive advantages.Organization image, Social Media, Organization Communication, Competitive Advantage

Cep Adiwiharja; Diah Wijayanti; Zahra Zahra; Hari Sugiarto; Melsa Rahmadania +2 more

ARDHI : Jurnal Pengabdian Dalam Negri 2023 Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

This literacy and numeracy training and mentoring service activity is to prepare the nation's next generation to face challenges in the global era, where to produce selective education requires quality human resources, including the development of literacy and numeracy in learning at SDN Sri Mukti 01, North Tambun, use digital-based technology at SDN Sri Mukti 01 Tambun Utara and knowledge for teachers and parents and guardians regarding the use of digital-based technology in learning. Training and development methods are carried out offline or face-to-face by students through lecturer assistance which includes introducing the scope of literacy and numeracy learning, as well as supporting teachers in developing literacy and numeracy by utilizing digital-based technology in learning and teaching activities. It is hoped that with this training, SDN Sri Mukti 01 Tambun Utara students and teachers can develop digital-based learning and teaching activities for numeracy literacy

Andy Endra Krisna; Rini Susrijani

ARDHI : Jurnal Pengabdian Dalam Negri 2023 Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

The storytelling competition, as one of the featured competitions in the 2022 Langsep Challenge at Santa Maria Langsep Catholic High School, Malang, was the main highlight of the event. This event showcases the creativity and expertise of the competition participants in telling stories in an interesting and engaging way. Participants from various junior high schools compete to win the champion title in this competition. The various stories presented include interesting themes related to folklore. The competition jury, which consists of experienced lecturers, observes and assesses each participant's presentation based on criteria such as grammar, vocabulary, pronunciation, how to tell a story, mastery of the stage, clothing, properties used, moral message, time management, and so on. This competition is not only an opportunity to show students' speaking skills, but also develop creative thinking and self-expression skills. With full support from the school and the enthusiasm of the participants, the Story Telling Competition at Langsep Challenge 2022 created an atmosphere full of enthusiasm and joy among students.

Natari, Sari Usih; Sitio, Nurul Mardhiah

Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN) 2023 FEB Universitas Maritim Semarang

Implementation of Corporate Environmental Responsibility or CSR (Corporate Social Responsibility) is one of the obligations that must be fulfilled by companies in Indonesia which has been regulated through Article 74 paragraph (1) of Law Number 40 of 2007 concerning Limited Liability Companies (UUPT) as a general implementing regulation. corporate social responsibility/CSR in Indonesia and Government Regulation Number 47 of 2012 concerning Social and Environmental Responsibility of Limited Liability Companies as its implementing regulations.

Nabila Putri Pertiwi; Alsuhendra Alsuhendra; Mariani Mariani

Garina 2023 Akademi Kesejahteraan Sosial Ibu Kartini Semarang

This research aims to analyze and study the influence of marination with Arabica coffee grounds on processed beef in terms of physical quality and consumer acceptance. The study was conducted at the Laboratory of the Culinary Education Program, Faculty of Engineering, Universitas Negeri Jakarta, from March 22, 2022, to September 25, 2023. The research method employed was experimental. The samples used in this study were processed beef marinated with Arabica coffee grounds for 60 minutes, 90 minutes, and 120 minutes. Subsequently, a panel test was conducted with 30 moderately trained panelists who evaluated predetermined aspects of consumer acceptance. Based on the results of the statistical hypothesis test using Anova for the physical quality test, it was found that there is an influence of marination with Arabica coffee grounds for 60 minutes, 90 minutes, and 120 minutes on the aspect of meat tenderness. According to the results of the statistical hypothesis test for consumer acceptance using the Friedman test, it was found that the texture of processed beef was influenced. Based on the results of the Tukey's test, in terms of product preference for surface color, coffee flavor, meat flavor, texture, coffee aroma, and distinctive meat aroma, the product most preferred from the research was processed beef marinated with Arabica coffee grounds for 120 minutes.

kurnia, noofi emma; W.Wahyuni; amalia faradilla rahim

Jurnal Pengabdian Kepada Masyarakat Sisthana 2023 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Conginetal Talipes Equinovarus (CTEV) merupakan deformitas kaki komplek pada bayi baru lahir, memiliki ciri-ciri kelainan bentuk tungkai pada cavus, adduct, varus dan equinus. Kondisi ini ditandai dengan keterbatasan LGS pada ankle, kontraktur jaringan pada sisi medial kaki, otot-otot eversi di sisi lateral kaki tidak seimbang, otot-otot betis tidak berkembang. Di Indonesia CTEV terjadi berkisar antara 0,76 hingga 3,49 kasus per 1000 kelahiran hidup 4,8 juta bayi per tahun 3.648 to 16.752 kasus baru Clubfoot di Indonesia per tahun. Pada anak dengan CTEV memiliki penyimpangan saat berjalan dan keseimbangan pada anak CTEV juga terganggu sehingga memperngaruhi gaya berjaan fungsional. Pengabdian masayarakat di Posyandu Angrek Bulan Joyosuran diikuti sebanyak 30 peserta, diberikan penyuluhan tentang Conginetal Talipes Equinovarus (CTEV) bertujuan agar masyarakat mampu mengenali tanda-tanda kaki pengkor/Conginetal Talipes Equinovarus (CTEV) pad anak dan apabila terdapat masyarakat yang memiliki anak dengan tanda-tanda kaki pengkor/Conginetal Talipes Equinovarus (CTEV) dan memberi latihan untuk menunjang keterbatasan anak dan mampu mencari pertolongan agar anak tidak semakin memburuk kondisinya. Adanya peningkatan wawasan dengan dibuktikannya peserta mampu menjawab post-test setalah di berikan materi oleh pemateri yang awalnya tidak mampu menjawab pre-tes. Dengan hal ini menunjukkan bahwa kegiatan penyuluhan yang diberikan oleh pemateri dapat mengalami peningkatan dan menambah wawasan pengetahuan orangtua balita peserta Posyandu Anggrek Bulan Joyosuran

Ulfa, Fatonah; Albab, Ulil; Mawardi, Mawardi

This research aims to understand how the community comprehends the wadi'ah contract in the Indonesian Shariah Bank, Central Lampung Branch. The researcher employed a qualitative descriptive approach with data collection techniques, including observation, interviews, and documentation, to explore this issue comprehensively. The acquired data was analyzed using the analysis model and Spradly. The research findings revealed that the level of understanding among Indonesian Shariah Bank Central Lampung Branch customers is proficient. Proficiency can be interpreted as a level of knowledge that can be effectively used to explain what is known accurately. However, at this level of expertise, proficient individuals may only sometimes be able to apply what they understand in real-world situations. Therefore, it can be concluded that the Indonesian Shariah Bank, Central Lampung Branch customers, have a proficient understanding, as all 15 informants demonstrated a solid comprehension of the wadi'ah contract in the bank.

Kurniawati, Kurniawati

Penelitian ini dilatar belakangi terhadap ketertarikan peneliti mengenai minat nasabah untuk berinvestasi emas secara digital yang disediakan oleh Bank Syariah Indonesia (BSI) dalam fitur tabungan e-mas.  Dalam artian nasabah tidak memegang fisik emas melainkan saldo fisik emas milik nasabah berupa gram emas yang disimpan melalui BSI Mobile. Fokus dari penelitian adalah 1) Apakah Faktor-faktor Minat Nasabah dalam Berinvestasi di Fitur Tabungan E-mas? 2) Bagaimana Minat Investasi Nasabah pada Penggunaan emas digital BSI Mobile?  Tujuan dari penelitian ini adalah 1) Untuk mengetahui faktor-faktor yang meningkatkan minat nasabah dalam berinvestasi di fitur tabungan e-mas. 2) Untuk mengetahui minat investasi nasabah pada penggunaan emas digital bsi mobile?  Metode penelitian yang digunakan dalam penelitian ini adalah metode kualitatif yang bersifat deskriptif. Informan penelitian ini adalah staff Bank Syariah Indonesia beserta nasabah pengguna e-mas. Serta pengumpulan data nya menggunakan; wawancara, observasi dan dokumentasi. Sedangkan tehnik analisis data menggunakan: Pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan. Keabsahan data yang digunakan dalam penelitian ini triangulasi. Hasil dari penelitian ini bahwa faktor-faktor minat nasabah berinvestasi pada fitur tabungan e-mas meliputi faktor keyakinan yang mana nasabah melakukan pengamatan terhadap perkembangan harga emas, ketertarikan ketika nasabah berinvestasi pada fitur tabungan e-mas karena dorongan dari dalam diri sendiri, keinginan yg meliputi selera serta kepuasan nasabah ketika apa yang diinginkan terpenuhi, keyakinan terhadap fitur tabugan e-mas sehingga munculnya keputusan nasabah terhadap berinvestasi pada fitur tabungan e-mas.  Dan berinvestasi emas menggunakan fitur tabungan e-mas itu mudah dalam pengoperasiannya, dan fiturnya cukup lengkap serta fiturnya sudah sesuai dengan kebutuhan nasabah sehingga nasabah berminat untuk menggunakan fitur tabungan e-mas dan dijadikan wadah untuk berinvestasi.

Ismahani, Siti; Syafira, Syafira; Rizky, Septiana

The importance of the language development phase at the age of 1-3 years confirms that the influence of gadgets on children's speaking abilities is an aspect that requires special understanding and attention. The use of gadgets, if not managed wisely, has the potential to reduce the time that should be spent on direct interaction and communication between children and their environment. In this research, the literature review study method was used as the main approach to understand the impact of using gadgets on the speaking abilities of children aged 1-3 years. This approach involves analysis and synthesis of information from various literature sources relevant to the research topic. This research produces that In conclusion, this research underlines the complexity of using gadgets in children aged 1-3 years. Some children experience improvements in speaking ability through educational content, while others experience regression, especially in aspects of social interaction.

Septriani, Septriani

Abstrak. Penelitian ini bertujuan untuk mendeteksi fenomena flypaper effect terhadap kinerja keuangan pemerintah provinsi di Indonesia. Data yang digunakan dalam penelitian ini adalah data sekunder yang bersumber Direktorat Jenderal Perimbangan Keuangan, Kementerian Keuangan Republik Indonesia dan laporan pendukung lainnya. Adapun yang menjadi objek penelitian adalah 33 provinsi di Indonesia dengan periode penelitian 2018-2022. Penelitian ini dianalisis menggunakan analisis regresi data panel. Berdasarkan hasil regresi data panel, diperoleh hasil Berdasarkan hasil regresi data panel, diperoleh hasil yang secara parsial masing-masing variabel Pendapatan Asli Daerah (PAD), Dana Alokasi Umum (DAU) berpengaruh positif secara signifikan terhadap tingkat belanja daerah Pemerintah Provinsi di Indonesia. Begitupun secara simultan Pendapatan Asli Daerah (PAD), Dana Alokasi Umum (DAU) berpangaruh positif secara signifikan terhadap belanja daerah Pemerintah Provinsi di Indonesia dengan besaran Adjusted R-squared adalah sebesar 97,07 persen. Sementara jika dilihat dari masing-masing koefisien variabel DAU dan PAD terhadap belanja daerah dapat disimpulkan bahwa terjadi flypaper effect pada kinerja keuangan pemerintah provinsi di Indonesia. Hal ini menunjukkan bahwa tingka kemandirian pemerintah Provinsi di Indonesia masih belum mandiri dalam memenuhi belanja daerahnya. Oleh karena itu, berdasarkan hasil penelitian ini, maka sebaiknya masing-masing pemerintah provinsi di Indonesia meningkatkan Pendapatan Asli Daerah (PAD) untuk dijadikan sebagai sumber utama belanja daerah, kemudian pemerintah daerah juga harus memperioritaskan penggunaan belanja daerah untuk hal-hal yang produktif, sehingga adanya dana transfer pemerintah pusat mampu meningkatkan kemandirian kinerja keuangan pemerintah dan pada akhirnya bisa meminimalisir ketergantungan dengan pemerintah pusat.   Kata kunci: Flpaper Effect, Dana Alokasi Umum (DAU), Pendapatan Asli Daerah (PAD).

Muhajirin Muhajirin; Arfiah Jauharuddin

The Journal General Health and Pharmaceutical Sciences Research 2023 LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

Service quality is the level of perfection in meeting consumer needs. Satisfaction is the feeling of pleasure or disappointment that someone experiences after comparing the performance or results of a product with their expectations. This study aims to analyze the relationship between inpatient service quality and patient satisfaction levels at the Makassar City Regional Hospital. The research method used was descriptive analytical with a cross-sectional design. The instrument used was a questionnaire regarding inpatient service quality and patient satisfaction levels. The study population consisted of inpatients in the Internal Medicine Department of the Makassar City Regional Hospital in October 2023. The sample consisted of 67 individuals according to predetermined criteria. The data collected were analyzed using the Spearman Rank statistical test with a significance level of 0.05. The majority (38.81%) of patients stated that the quality of service provided was high and 68.66% of patients claimed to be satisfied. The analysis results showed that the calculated r value was 0.627, which is greater than the tabled r value of 0.364. From these analysis results, it can be concluded that there is a relationship between inpatient service quality and patient satisfaction levels.

Anna Maria Daud; Andi Mu’tiah Sari

The Journal General Health and Pharmaceutical Sciences Research 2023 LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

The objectives of this study were out find responsiviness public at the regional hospital Pasar Wajo Buton regency. This study uses a type qualitative descriptive with as many as 8 informant taken by purposively. Data collection techniques use observation, interviews, and documentation. Data analysis is carried out systematicly, namely data reduction, data presentation, verification, and conclusions.The results of the study indicate that responsiviness is in service at the regional general hospital Pasar Wajo Buton regency consists of (3) three: (1) the ability to respond to the behavior and good respons. This is seen from modestly, friendliness, justice shown in serving; (2) the speed of service which is based on service time every day and the agility of the officer has not run smoothly in accordance with the stipulated conditions. This is because at the time of service there are still officier who are slow to handle; (3) the accuracy of service is based on service procedures and the accuracy of the officers is good. This can be seen from the accuracy of the officier and there no mistake in the service in other words the officier provides services according to the wishes and services carried out in accordance with established procedurs.