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Damar Giri Priyanto; Komang Agus Satria Pramudana

International Journal of Economics, Commerce, and Management 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Tourism activities in Indonesia are activities that can make a big contribution to the country. One form of contribution to increasing tourism is the activity of Online Travel Agents. Bali Panca Hanasta Tours is one of the Online Travel Agents in Bali that prioritizes the quality of service to encourage consumer repurchase intentions. The quality of service presented is expected to be able to provide a sense of satisfaction to customers by paying attention to customer needs and desires in order to be able to increase consumer repurchase intentions for the services provided. This study aims to understand the effect of service quality on repurchase intentions and the role of customer satisfaction as a mediating variable on online travel agent customers of Bali Panca Hanasta Tours in Bali. This study involved 100 respondents of Bali Panca Hanasta Tours customers. The data collection method was carried out through an online questionnaire, and data analysis using path analysis. The results of this study indicate that service quality has a positive and significant effect on repurchase intentions, and customer satisfaction successfully partially mediates the effect of service quality on repurchase intentions. The implications of the results of this study theoretically can be a reference for other researchers who want to study service quality, customer satisfaction, and repurchase intentions. In practice, it is expected to be a consideration and input for marketers and business actors in maximizing service quality and customer satisfaction as an effective and sustainable marketing strategy to increase repurchase intentions.

Jepri Sirait; Marthin Yohannes Simanjuntak; Elvipson Sinaga

Router : Jurnal Teknik Informatika dan Terapan 2024 Asosiasi Profesi Telekomunikasi dan Informatika Indonesia

The manual registration information system for incoming students is still commonly used by certain universities and colleges in Indonesia. However, the challenge lies in the fact that many potential students, especially those living outside urban areas, face difficulties with manual procedures and indeed many colleges still need a more efficient and effective information system to facilitate ownership of exam participant cards. The purpose of this study is to design a new student admissions website using PHP and MySQL to facilitate online registrants in ownership of exam participant cards. The methodology used in this study involves a system development research procedure, specifically focusing on creating a web-based system for new student admissions information that can be accessed via a web browser. The system for new student admissions information was developed using the PHP programming language and utilizing the MySQL database as a database server. The results of the design of this new student admissions website show that the newly implemented web-based student admissions system is able to offer convenience to prospective students in accessing broad information about the admissions process, as well as completing registration procedures, making online payments, and issuing exam participant cards. Hopefully this system will continue to be developed and can be applied in every college.

Aswan Aswan

Kajian ilmu Hukum, Sosial dan Administrasi Negara 2024 Lembaga Pengembangan Kinerja Dosen

The rapid development of information technology has significantly transformed the financial sector, particularly with the rise of online lending services or fintech lending. While these services provide easier access to financial resources, they also bring various challenges, including an increase in disputes between lenders and borrowers. The government, through the Financial Services Authority (OJK), has formulated regulations to protect consumers and promote the use of mediation as an alternative dispute resolution method that is more efficient and less burdensome for both parties. This study aims to analyze the effectiveness of mediation as a solution for resolving online lending disputes, using a normative juridical approach. Data were collected from various primary and secondary legal sources and analyzed deductively. The results indicate that mediation offers a faster, more flexible, and less formal mechanism compared to court proceedings. However, challenges such as low consumer financial literacy and a lack of understanding by service providers about the mediation process need to be addressed through increased education and awareness campaigns. In conclusion, mediation has great potential to become a more equitable and efficient dispute resolution mechanism in the fintech lending industry, provided it is supported by adequate regulations and improved awareness among the involved parties.

Naela Farkhati; Syifa Rasyiqa; Rudi Sanjaya

Jurnal Riset dan Inovasi Manajemen 2024 International Forum of Researchers and Lecturers

The phenomenon of online loans has increased significantly in Indonesia, presenting its own challenges for the community in terms of financial management. One of the impacts of the rise of online loans is the emergence of an unhealthy debt culture, where many people are trapped in a debt pattern that is difficult to control, leading to default. This study aims to examine the role of financial literacy as an important factor in overcoming the culture of excessive debt and reducing the number of defaults on online loans. The method used in this study is a literature review that focuses on data from other relevant document sources and those that use online loan services. The results of the study show that financial literacy education can provide the community with a better understanding of financial risks and responsibilities, as well as encourage wiser behavior in making financial decisions.

Muhammad Adam; Ahmad Taufik

Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

This study aims to analyze the service quality of the online shop information system for beauty products at PT. Cantika Alami Indonesia. The research focuses on identifying the company’s needs, challenges in system development, and the benefits of better system implementation. Data collection methods include observation, interviews, questionnaires, and literature review. The findings reveal that the user aspect achieved a satisfaction score of 79.07%, indicating positive acceptance and experience. The functional aspect scored 75.54%, suggesting that the system functions well, though further improvements are needed. Meanwhile, the non-functional aspect received a score of 65.18%, highlighting the need for enhancements in performance and accessibility. Overall, the online shop system is rated well by users, but there is room for improvement, particularly in non-functional aspects. This study is expected to serve as a reference for companies and business practitioners in improving their e-commerce information systems to better meet consumer needs.    

Rodiah Marpaung; Mutawaqil Bilah Tumanggor

Akuntansi Pajak dan Kebijakan Ekonomi Digital 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The purpose of this research is to determine the influence of security, service features and price on purchasing decisions among the people of Bangun Sari Village, Tanjung Morawa, Deli Serdang. The sample used in this research was 100 respondents who had made orders on the Grab application. The data used in this research is primary data obtained from questionnaires. This research uses quantitative methods with survey techniques. The sampling technique uses non-probability sampling with purposive sampling which uses several criteria. To determine the influence of security, service features and price on purchasing decisions among the people of Bangun Sari Village, Tanjung Morawa, Deli Serdang. Meanwhile, the data analysis method used in this research is the multiple linear regression analysis method which was carried out with the help of computer software, namely the Statistical Package For Social Science (SPSS 23). The results of this research show that: (1) Security partially and significantly influences purchasing decisions. (2) Service features partially and significantly influence purchasing decisions. (3) Prices partially and significantly influence Village Fund Accountability. (4) Security, Service Features and Prices simultaneously and significantly influence Village Fund Accountability.

Dwi Andre Gustian Prayugo; Nino Adib Chifdillah; Emelia Tonapa

Jurnal Riset Ilmu Farmasi dan Kesehatan 2024 Asosiasi Riset Ilmu Kesehatan Indonesia

Traffic and road accidents are considered one of the leading causes of death among children and adolescents aged 5-29 years. This study aims to analyze the relationship between age, education level, driving experience, and knowledge with safety riding behavior among motorcycle taxi riders at the MAXIM Online Ojek Base on Jl. Untung Suropati, Samarinda City. The research method used in this study is a quantitative research approach. This type of research is observational-analytic with a cross-sectional design. The sampling technique used is purposive sampling, where samples are selected based on criteria predetermined by the researcher. The total sample consists of 37 individuals, determined using the total sampling technique. Data analysis was conducted using the Chi-Square test. The results show that there is a relationship between age and knowledge with respondents' safety riding behavior. However, there is no relationship between driving experience and education level with respondents' safety riding behavior. In conclusion, it is recommended that motorcycle taxi riders improve their knowledge of proper safety riding practices.

Fahrul Amiruddin; Anin Asnidar; Muh. Dahlan

Jurnal Insan Pendidikan dan Sosial Humaniora 2024 International Forum of Researchers and Lecturers

This study aims to The purpose of this study is to understand and describe locutionary, illocutionary, and perlocutionary speech acts in the Mappettuada tradition of the Bugis-Makassar ethnic group. The data in the study are in the form of linguistic units consisting of words, phrases, clauses, sentences of speech in the Bugis tribe's mappettuada tradition in online media (youtube). The results of the study revealed that the communication pattern of the Bugis tribe's mappettuada tradition is formed by the communication structure in a speech event between the speaker and the speech partner. The data in this study amounted to 29 data which were classified based on pragmatic theory, namely locutionary, illocutionary and perlocutionary speech acts. Locutionary speech acts were found in three forms of speech acts in the form of 2 declarative data, 2 interrogative data, and 2 imperative data. This proves that locutionary speech acts greatly influence the conversation process in the form of negotiations in determining the amount of money in the mappettu event. Illocutionary speech acts consist of 5 types, namely assertive speech acts with 4 data, directive 8 data, expressive 4 data, commissive 1 data, declarative 4 data. The assertive speech acts found consist of four forms of speech, namely mentioning, showing, informing and stating. The directive speech acts found consist of five forms of speech, namely inviting, requesting, charging, suggesting, and challenging. The expressive speech acts consist of three forms of speech, namely saying thank you, blaming and flattering. The commissive speech acts found consist of two forms of speech, namely swearing and promising. The declarative speech acts consist of four forms of speech, namely deciding, canceling, prohibiting, and granting. The most dominant speech act found in the interaction of the mappettu event is the directive speech act. In the perlocutionary speech act, data was found on two types of perlocutionary speech acts found, namely invitation speech acts and orders. In addition, there are also reactions or responses from the interlocutor when hearing the speech. The responses or reactions that arise include happiness, being more motivated, the effect of accepting the invitation, being more enthusiastic, immediately carrying out orders and so on.

Erna Nur Ifah; Rachmat Ramadhani; Sarmin Sarmin

Jurnal Manajemen Kreatif dan Inovasi 2024 International Forum of Researchers and Lecturers

The existence of online customer ratings, and COD payment services are expected to be able to influence purchasing decisions. The purpose of this study is to determine and analyze the influence of Online customer ratings on purchasing decisions, the influence of the COD Payment Method on purchasing decisions, on the Tokopedia application. The method used in this study is a quantitative method with a sampling technique using purposive sampling by taking respondent data according to the specified criteria, namely having used the Tokopedia application, the research sampling method using the questionnaire data collection method, using multiple regression analysis and hypothesis testing with IBM SPSS version 25.0. The results of the study showed that there was a positive and significant partial influence of online customer ratings (X1) on purchasing decisions (Y), namely 6,000> 1,985 with a significance value of 0.00 <0.05. The COD payment method (X2) partially had a significant effect on purchasing decisions (Y) on the Tokopedia application, namely 3.803> ttable 1.985 and a significance value of 0.00 <0.05. And simultaneous testing also has an influence between Online customer rating and COD payment method on purchasing decisions, namely the F count value of 36.453> F table 3.09 and a significance value of 0.00 <0.05, meaning that the independent variables of online customer rating and COD payment method simultaneously have a significant effect on the dependent variable of Purchasing Decisions.

Yusuf Hidayat; Ani Herniawati; Rohit Rastogi

International Journal of Education and Social Sciences 2024 International Forum of Researchers and Lecturers

This study evaluates the impact of remote-mentoring programs on prospective teacher preparedness and self-efficacy during their initial teacher training. Teacher preparation is a critical element in developing effective educators, and mentoring plays a pivotal role in enhancing the professional development and confidence of novice teachers. With the growing trend of remote learning, particularly due to the COVID-19 pandemic, remote mentoring has emerged as an alternative to traditional face-to-face mentoring. The objective of this study was to assess how remote mentoring influences prospective teachers’ readiness to teach and their belief in their teaching abilities. Through a quasi-experimental design, the study compares two groups of prospective teachers: one group receiving remote mentoring and another group without it. The data were collected using self-efficacy questionnaires and in-depth interviews, focusing on participants' perceived teaching readiness, confidence, and experiences with remote mentoring. The findings suggest that remote mentoring significantly enhanced teaching self-efficacy and preparedness compared to the non-mentored group. While remote mentoring provided flexibility and accessibility, challenges such as technological barriers and the lack of personal interaction were identified. The study concludes that remote mentoring can be an effective tool for teacher preparation, particularly in areas where traditional mentoring is difficult to implement. Recommendations include the use of blended approaches, combining online mentoring with occasional face-to-face interactions, to overcome the limitations of remote learning. Further research is suggested to explore the long-term effects of remote mentoring on teacher performance and to compare mentoring practices across different disciplines and regions.

Nanda Alviyah; Ratna Setiawati

Jurnal Begawan Hukum (JBH) 2024 Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

In the ever-growing digital era, protecting personal data is becoming increasingly important. This article discusses the legal implications related to the protection of personal data in the digital environment. As information and communications technology advances, the collection, storage, and use of personal data has become central to many aspects of life, including business, government, and personal life. The laws governing these issues are becoming increasingly complex as challenges arise, such as data breaches, online privacy, and regulatory changes. This article analyzes the applicable legal framework, including existing personal data protection regulations, such as the European Union's GDPR, and their impact on organizations, individuals and society as a whole. The research also addresses emerging new challenges in personal data protection, such as the use of artificial intelligence and advanced data analytics. These legal implications are very relevant in a global context and require special attention in efforts to safeguard individual rights and regulate the ethical use of personal data.

Veronica Krisni Damayanti; Mulyadi Amin; Deden Sunandar

Jurnal Manajemen dan Ekonomi Bisnis 2024 Pusat Riset dan Inovasi Nasional

Currently, e-commerce is increasingly in demand by various business groups, both large and small scale. This is due to the ease of promotion through online media or digital marketing, which makes it easier for business people to reach consumers to introduce or sell their products. This research aims to understand the impact of using e-commerce for MSME business actors. Data was collected through semi-structured interviews with MSME players who have used e-commerce to market their products. Data from these interviews were analyzed using the *thematic analysis* method which aims to identify patterns and find themes based on the data collected (Braun and Clarke, 2006). The research results show several categories related to the use of e-commerce by MSMEs, including individual abilities, reasons for not switching to other e-commerce platforms, as well as obstacles experienced such as infrastructure, technology, promotions, and unpleasant experiences faced by MSMEs when using e-commerce. commerce.  

Ketut Sumardana; Sussanti Sussanti; Veronica Krini Damayanti

Jurnal Manajemen dan Ekonomi Bisnis 2024 Pusat Riset dan Inovasi Nasional

The digital industrial revolution 4.0 has had a significant impact on various sectors in Indonesia, including the business sector. Currently, one of the digital marketing strategies that UMKM can adopt to promote their products and develop their businesses is the use of e-commerce. This scientific article was written to reveal the importance of digital marketing in facing the challenges of the digital industrial era 4.0, especially for UMKM. The method used in writing this article is qualitative descriptive research, with data collection through literature study. Data collection was carried out by referring to books, journals and online sources, which were then cited as the theoretical basis for writing. The research results show that digital marketing is a relevant strategy to be implemented in the current digital era, especially for UMKM. By implementing digital marketing, UMKM have a great opportunity to develop their business and expand their market reach. E-commerce as a form of digital marketing needs to be implemented by UMKM because it makes it easier to market their products.

Tubagus Naizak Sis Herlambang; Christian Wiradendi Wolor; Marsofiyati Marsofiyati

Epsilon : Journal of Management (EJoM) 2024 Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

This study aims to analyze the influence of motivation, competence, and organizational culture on employee performance. The research design used in this study is a quantitative method with descriptive analysis. Data collection was conducted online using a questionnaire with a Likert scale ranging from one to five and obtained through simple random sampling from 86 respondents who are over 17 years old and have worked or are currently working in an organization or company. The data analysis techniques used in this study include: Outer Model analysis with calculations for Convergent Reliability, Discriminant Validity, Composite Reliability, Cronbach's Alpha, and Inner Model analysis with calculations for t-statistic, R-Square, f-Square, and VIF using the smartPLS (Partial Least Square) version 4.0.9.3 software. The results of this study indicate that: 1.) Motivation has a significant influence on employee performance. 2.) Competence has a significant influence on employee performance. 3.) Organizational culture has a significant influence on employee performance.

Rayhan Ahmad Subchan; Dini Gandini Purbaningrum; Muh. Qudrat Nugraha; Rahmat Salam

Jurnal Relasi Publik 2024 International Forum of Researchers and Lecturers

With the presence of Pospay, it makes it easier for people to use it. Pospay is an integrated payment service launched by Pos Indonesia. In its implementation there are still several problems, including poor internet network, not being able to make transfers to other banks, so Pos Indonesia must pay attention to existing deficiencies and further improve payment services and others. This research aims to find out and describe the Dynamic Governance Analysis of the Pospay Program at PT Pos Indonesia, South Jakarta. The method used in this research is a descriptive method with a qualitative approach. Data collection techniques using interviews, observation and documentation. This research uses the Dynamic Governance theory of Neo and Chen (2007) with 3 indicators. Research results on thinking ahead indicators for the implementation of the Pospay program carried out by Pos Indonesia in facing the era by updating offline and online service systems. In the Think Again indicator, the program run by Pos Indonesia still has shortcomings that need to be corrected so that it can be even better. There are several suggestions regarding the Pospay program provided. Previously, the service provided by Pospay was still not good, because when I wanted to check the package delivery price , to make BPJS payments you still have to go directly to the Post office. In thinking across indicators of the implementation of the Pospay program, namely the lack of information related to Pospay via social media, making changes to existing programs so that Pos Indonesia can compete with other companies, because currently there are many delivery service companies such as Pos Indonesia so they must be able to provide good services. carried out by employees towards the community.

Gias Rahman Alfarisyi; Ambardi Ambardi

Jurnal Penelitian Manajemen dan Inovasi Riset 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The purpose of this study is to determine the impact of major discount offers, online customer reviews, and online customer ratings on purchasing decisions during the Shopee twin date event. For important sales initiatives, structural equation modeling was the data analysis method used. The results show that online customer reviews have a positive but not statistically significant impact on purchasing decisions during the Shopee twin date event, even while online customer ratings have a large impact.

Rifaldi Fajri Isnan; Akhmad Fajar Prasetya

Dinamika Pembelajaran : Jurnal Pendidikan dan bahasa 2024 Lembaga Pengembangan Kinerja Dosen

Online gambling is a type of gambling that is carried out via the internet using electronic devices such as computers, laptops, tablets or cellphones. Included in these activities is betting money on various games or sporting events, both virtual and real. There are many impacts, one of which is addiction. Therefore, social support from friends and relatives is really needed by victims of online gambling addiction.  This research uses a quantitative approach, the method used in this research is quasi-experimental, with a non-equivalent control group design. Determining subjects used purposive sampling technique. The subjects of this research were 12 teenagers from Pasarbatang village who were divided into six teenagers in the experimental group and six teenagers in the control group. The data collection technique used is the online gambling addiction behavior scale. Validity test and reliability test using SPSS 23.0 Windows version.

Libra Dui Putra; Muhamad Saiful Mukminin

This study examines the process of affixation, specifically prefixes, in articles published by Mojok.Id in the September 2024 edition. Morphology, as a branch of linguistic science that studies the structure and form of words, serves as the primary focus of this analysis. Utilizing a descriptive qualitative method, the research collects data from article titles to identify and analyze the use of prefixes within the context of modern Indonesian language. The results reveal the presence of 41 instances of prefixes that function to enrich the meaning of root words, creating variation in the delivery of ideas and messages. These findings are expected to provide new insights into the application of morphology in online media and contribute to the understanding of the evolution of language and contemporary culture in Indonesia. This research also addresses existing gaps in the literature by highlighting the distinctive and creative writing style of Mojok.Id.  

Veronika Natalia; Nur Nawaningtyas Pusparini; Sandri Sagitarius Sarumaha

Modem : Jurnal Informatika dan Sains Teknologi 2024 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

This research analyzes the performance of the Academic Information System (SIAKAD) in supporting student tuition payments at STMIK Widuri using the PIECES method (Performance, Information, Economy, Control, Efficiency, Service). SIAKAD aims to streamline academic administration and enable online payments. However, issues such as system access delays, especially near payment deadlines, still occur, negatively impacting students' academic services and resulting in administrative penalties. The study employed data collection techniques through observation, interviews, questionnaires, and literature review. The PIECES framework was applied to evaluate six key indicators: performance, information, economy, control, efficiency, and service. The findings reveal that all indicators achieved an average score above 3.80, indicating a "good" system performance. Nonetheless, further improvements are necessary, particularly in terms of access speed and data security, to minimize user difficulties. The study concludes that optimizing the SIAKAD system is crucial for achieving effective and efficient payment processes. Recommendations include enhancing service quality, improving information accuracy, and strengthening data security. This optimization is expected to increase user satisfaction and support the institution's financial management stability.

Gelvani Benedikta Situmorang; Bambang Sujarwadi

SABER : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi 2024 STIKes Ibnu Sina Ajibarang

Social media as one of the technological developments has brought changes to people's lives to become an information society. Social media is also used by the government, one of which is the Embassy of the Republic of Indonesia in Bangkok, which is used to share information related to foreign government policies that the public needs. To create informative dissemination, interactive communication is needed between followers and information providers. However, analysis of activity on social media accounts shows patterns that are not yet effective, so this research was carried out which aims to determine the effect of using the social media Instagram @indonesiainbangkok on meeting followers' information needs. The theory in this research is the theory of social media use by Lometti, Reeves, and Bybee which consists of the amount of time, media content, and media relationship with individuals. This research uses quantitative research methods with data collection techniques using  questionnaires distributed online. The population in this study was 11,600, then a sample of 100 people was obtained. Sampling in this study used a simple random sampling method or random without certain criteria. The data analysis method in this research uses simple linear regression analysis and  coefficient of determination. The research results  show that the use of social media Instagram @indonesiainbangkok has quite a large influence on fulfilling followers' information needs, namely 95.3% which means that the majority of followers of the @indonesiainbangkok Instagram account fulfill their information needs. Through this research, it is hoped that both followers and managers of Instagram @indonesiainbangkok can create more interactive and two-way communication for mutual comfort.