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Islamic Religious Education teachers play a strategic role not only in transmitting religious knowledge but also in shaping the moral and spiritual character of students. However, challenges such as limited competence and inadequate professional development hinder the improvement of learning quality. This study aims to analyze the competence of PAI teachers and the quality of student learning, describe efforts made to develop teacher professionalism to improve learning quality, and  identify supporting and inhibiting factors in these development efforts. This research used a qualitative descriptive approach with data collection techniques including observation, interviews, and documentation. The results showed that PAI teachers at SMK Takhassus Al-Qur’an Mojotengah had fulfilled pedagogical, professional, personality, and social competencies. The school made efforts to improve teacher professionalism through supervision, MGMP, digital-based learning innovation, and internal collaboration. Supporting factors included adequate learning infrastructure and teacher enthusiasm, while inhibiting factors included distractions from student mobile phone use and teacher administrative burdens. These findings highlight the importance of continuous training, policy reinforcement, and digital literacy to support sustainable professional development.

This study aims to analyze customer experience with the services provided by F21 Sinergy Motorcycle Workshop. A qualitative approach was employed, utilizing in-depth interviews and participatory observations involving 12 repeat customers who have used the workshop's services more than once. The research seeks to explore customers’ perceptions of several key service dimensions, including service quality, repair speed, the professionalism of technicians, and overall satisfaction with the repair outcomes. Findings indicate that while most customers perceive the service to be friendly and responsive, some expressed concerns regarding consistency in service speed during peak hours. The professionalism and technical competence of the mechanics were generally appreciated, particularly in terms of communication and transparency about issues and repair estimates. The study also reveals that trust and communication are critical factors that influence repeat visits and customer loyalty. Furthermore, the physical environment of the workshop, cleanliness, and waiting area comfort also contributed to the overall customer experience. These findings suggest that F21 Sinergy should maintain its strengths in interpersonal service while continuously improving operational efficiency during busy periods. This study contributes to a better understanding of how customer experience influences perceptions of service quality in the motorcycle repair industry. 

This study aims to explore the importance of teachers’ social competence in dealing with the challenges of social interaction in multicultural school environments in the 21st century. Social competence is a fundamental aspect in fostering harmonious relationships between teachers, students, parents, and other school stakeholders. The research was conducted through literature reviews and interviews with three teachers from different schools in Riau Province, Indonesia. The findings reveal that teachers face various challenges such as diverse student characters, lack of socio-emotional training, and excessive administrative workload. Strategies employed include the use of digital communication, empathy, collaboration, and continuous self-development. This study recommends the importance of social competence training for teachers and the need for institutional policies to support the holistic development of teacher professionalism.

The health sector, especially hospitals, relies heavily on the competence and professionalism of human resources to provide high quality services. Strategic development of human resources (HR) is the key to achieving organizational goals and improving service quality. This narrative literature review discusses strategic HR development in the hospital environment with a focus on three main pillars: training programs, leadership development, and performance evaluation. Findings show that training helps health workers adapt to advances in technology and medical innovation; leadership development drives accountability and collaboration which is critical in complex environments; and performance evaluation supports continuous improvement by identifying development needs and aligning individual contributions with organizational goals. The integration of these three strategies increases professionalism, operational efficiency and service quality in hospitals. Future research is recommended to examine how this HR development strategy can be adapted in various health care contexts to ensure its sustainability and effectiveness.

This study aims to examine the implementation of competency-based human resource management (HR) in improving employee professionalism at Devos Jok, an SME engaged in the automotive interior manufacturing sector. A descriptive qualitative approach is used to explore in depth the HR practices carried out, the challenges faced, and the impact on employee work quality. The results of the study indicate that the transformation of the HR system from an administrative pattern to a competency-based one has made a significant contribution to improving individual and organizational performance. The strategies implemented include competency-based recruitment, ongoing training, flexible payroll systems, and adaptation to digital platforms. However, challenges remain, especially in overcoming resistance to change and limited training resources. This study provides theoretical and practical contributions to the development of a competency-based SME HR system in the context of today's creative and digital industries.

In facing the challenges of an increasingly complex and dynamic world of work, competency-based career management is a strategic approach in managing human resources, especially medical personnel. This study aims to examine the implementation of competency-based career management system in improving the professionalism of medical personnel in Banjarmasin Islamic Hospital. Using descriptive qualitative methods based on literature studies, this study highlights the importance of structuring career paths that are structured and oriented to technical and non-technical competencies, such as communication skills, leadership, and ethical integrity. The results of the analysis show that this approach is not only able to answer the internal needs of the hospital in building a professional work culture, but also a strategic response to the demands of quality health services, fast, and humane. The implications of this implementation are expected to encourage increased work motivation, service efficiency, and competitiveness of health institutions in the modern era.

The aim of this research is to find out whether the Professional Competence of Christian Religious Education Teachers has a positive influence on the Character of Class IX Students of SMP Negeri 1 Baktiraja, Humbang Haunjungan Regency, Academic Year 2023/2024. The research method used is a quantitative method with an inferential approach. The population is all 143 Protestant Christian students in Class IX of SMP Negeri 1 Baktiraja, Humbang Hasundutan Regency for the 2023/2024 academic year and a sample of 51 people was determined using random sampling techniques. Data was collected using a positive closed questionnaire with 36 items, namely 18 items for variable the following data: 1) Test the analysis requirements: a) positive relationship test obtained rxy = 0.527 > rtable(=0.05,n=51) = 0.297. b) Testing a significant relationship obtained tcount= 4.340 > ttable(=0.05, dk=n-2=49)= 2.021. 2) Influence test: a) Regression equation test, obtained the regression equation Y ̂="28.09"+0.53X. b) Regression coefficient of determination test (r2) = 27.8%. 3) Test the hypothesis using the F test to obtain Fcount > Ftable=(=0.05, dk numerator k=20, dk denominator=n-2=51-2=49) namely 18.81 > 1.51. Thus Ha is accepted and H0 is rejected.    

This study examines the implementation of the local workforce priority policy in Bekasi Regency during the first six months of the new Regent's leadership (January–June 2025). Although Bekasi is known as a large industrial area with extensive job opportunities, February 2025 data shows that the Open Unemployment Rate (TPT) remains high, at 8.87%, or far above the national average. This condition indicates that the policy based on Regional Regulation (Perda) No. 4 of 2016 has not been running optimally. The analysis results show that the policy implementation faces structural obstacles, one of which is the practice of co-optation in the form of brokering, nepotism, and rent-seeking, which undermine the principle of meritocracy. This situation has resulted in a decline in the quality of human resources recruited by companies and limited opportunities for local job seekers who actually have adequate competence. This report also discusses the legal aspects of the local priority policy, which essentially must be consistent with the principle of non-discrimination and the Supreme Court's decision emphasizing the importance of professionalism in the workplace. Thus, the existence of this policy is not only related to job opportunities, but also concerns the integrity of labor governance. To increase its effectiveness in the future, a comprehensive strategy is needed that includes strengthening regulations to be more adaptive to industry dynamics, increasing transparency and accountability in the recruitment process, developing the capacity of local human resources through targeted training programs, and strict monitoring and law enforcement mechanisms against abuses of authority. Through this integrated effort, it is hoped that the local labor priority policy in Bekasi Regency will not only be a formal instrument but will also be able to have a real impact in reducing unemployment and strengthening the competitiveness of the local workforce amidst the currents of industrial globalization.

High quality public services are a key indicator of effective government performance. In this context, the role of employees as the frontline executors of public service delivery is crucial in determining public satisfaction and trust toward public institutions. This study aims to explore the contribution of employees in enhancing public service quality through a literature review approach. Data were collected from various scholarly sources, including journals, books, and research reports related to public service and human resource management in the public sector. The findings indicate that the quality of public services is significantly influenced by several employee-related factors, such as competence, work ethics, integrity, innovation, and adaptability to technology and evolving public needs. Furthermore, organizational culture and leadership style also play a supportive role in reinforcing employees' contributions to excellent service delivery. This study emphasizes the importance of strengthening employee capacity through continuous training, performance evaluation, and the creation of a work environment that promotes accountability and professionalism.

This research uses a qualitative approach aimed at describing how the emotional intelligence of school principals improves teacher personality competence, to find out how teacher personality competence is and to find out the supporting and inhibiting factors in improving teacher personality competence with the emotional intelligence of school principals at SMAN 11 Muaro Jambi. The research findings indicate that the principal’s ability to recognize, manage, and express emotions effectively can create a conducive environment for the development of teacher personality. By providing motivational support, leading with empathy, and setting an example in interacting with teachers, the principal plays a role as an agent of change that enhances interpersonal relationships and teacher professionalism. Teacher personality competence is reflected in aspects of integrity and responsibility, emotional maturity, interpersonal skills, and strong commitment to the teaching profession. The main supporting factors for the principal's emotional intelligence in enhancing teacher personality competence include a conducive school environment, professional training and development, good role modeling by the principal, and social support among teachers. Meanwhile, significant inhibiting factors include limited time and resources, as well as teacher stress and workload. A principal with high emotional intelligence can play an essential role in creating positive change that supports the development of teacher personality, even though various challenges must be addressed.

This study aims to uncover teachers' views on the impact of certification on the quality of teaching and their welfare. Teacher certification is a government program that aims to improve the quality of education through professional recognition of teachers who have met certain competency standards. This study uses a qualitative approach with a descriptive method through a literature review of various journals and relevantiliteratureisources. Theiresultsiof theianalysis show that a number of teachers experienced an increase in pedagogical competence, self-confidence, and teaching enthusiasm after obtaining certification. However, some others felt that the impact of certification had not been felt too much, especially due to the increasing administrative burden and the lack of further training. On the other hand, certification also provides benefits to teacher welfare through the provision of professional allowances, although there is still inequality in its distribution. This study highlights the importance of continuous evaluation of certification policies, accompanied by reducing administrative burdens and strengthening post-certification training to support teacher professionalism and welfare as a whole.

This research aims to examine self-efficacy as a measure of improving nurse performance through literature review. Literature review is the collection and analysis of data from various written sources such as books and relevant scientific journals on the topic. Data was obtained by utilizing Google Scholar without conducting field research, but rather by reviewing previously published data to support the discussion about self-efficacy and nurse performance. The results of the study indicate that self-efficacy has a significant impact on career development, work effectiveness, and stress management. Nurses with high self-efficacy tend to be more confident, assertive, and resilient in facing pressure, including during the pandemic. Competence and career development supported by self-efficacy also enhance the quality of nursing services. Although there are insignificant results, the majority of studies show that good self-efficacy plays an important role in improving the performance and professionalism of nurses.

This study aims to describe and determine efforts to improve teacher performance at State Senior High School 3 Rambang Kuang, Ogan Ilir Regency. Data collection tools used interview methods, documentation, observation and literature review. Data analysis used descriptive qualitative analysis with the stages of data collection, data reduction, data presentation and drawing conclusions. The results of the study stated that efforts to improve teacher performance at State Senior High School 3 Rambang Kuang were carried out by planning a performance improvement program, scheduling several activities to improve teacher performance and evaluating the implementation of the performance improvement program based on performance achievement criteria, namely student learning achievement. There are several obstacles in efforts to improve teacher performance both internally and externally such as financial and infrastructure limitations, teacher competence, and stakeholder involvement. The solution to several obstacles faced is by implementing academic supervision and participating in training activities to improve teacher professionalism.

This study aims to determine the influence that can occur between: (1) Independence on Audit Quality, (2) Competence on Audit Quality, (3) Ethics on Audit Quality, (4) Professionalism on Audit Quality, (5) Work Environment on Audit Quality. The sample used in this study is external auditors who work in 7 Public Accounting Firms in the Jakarta Area. The number of respondents in this study was 78 respondents. The sampling technique used in this study is purposive sampling which is one of the techniques in  the non-probability sampling group. The data collection method used in this study uses a questionnaire method. The design used in this study is hypothesis testing using SPSS statistical version 27. The results of this study show that (1) independence has a positive effect on audit quality, (2) competence has a positive effect on audit quality, (3) ethics has a positive effect on audit quality, (4) professionalism has a positive effect on audit quality, (5) work environment has a positive effect on audit quality.

This study aims to analyse the role of the Social Studies Teacher Forum in improving pedagogical competence, teacher professionalism, and innovation in Social Studies learning at the UPT SPF SMP Negeri 4 Makassar. This study uses a qualitative approach with a descriptive design. The research subjects consisted of the principal, the head of the subject teachers’ working group, and four social studies teachers who were also members of the subject teachers’ working group. Data collection was carried out through interviews, observations, and documentation, with data analysis including data reduction, data presentation, and drawing conclusions/verification. The results showed that the teacher forum contributed to improving teachers’ pedagogical competence through understanding the material, preparing lesson plans, and evaluating learning. However, the effectiveness of the Teacher Forum depends on the active participation of teachers and school support. In addition, the Teacher Forum also plays a role in improving teachers' professional competence, especially in mastering subject matter, utilising technology, and developing continuous professionalism. Nevertheless, the active participation of teachers and school support is essential to maximise the benefits of the Teacher Forum. The Teacher Forum also encourages innovation in social studies learning, but its success is influenced by teacher involvement, school support, and student readiness. Therefore, more concrete efforts are needed to optimise the role of the teacher forum in developing innovative learning strategies.

This service seeks to provide understanding to teachers to improve their competence in preparing literacy AKM-based assessment questions. The stages of this service activity include: delivering material, discussing the material, compiling literacy AKM-based assessment questions, and evaluation. Community service activities are carried out using a workshop type. This service activity uses lecture, discussion and exercise methods. The lecture method is carried out by providing material to teachers regarding the preparation of literacy AKM-based assessment questions. Discussions and exercises are carried out by applying the material provided by the presenter. In the practical training process, teachers are asked to prepare literacy AKM-based assessment questions based on the material that has been presented. The results of service activities in the form of a workshop on making literacy AKM-based assessment questions for teachers at Hasyim Asyari Vocational School, Mojokerto, have had an impact on increasing teacher competency and professionalism, especially in making literacy AKM-based assessment questions.

In increasingly advanced digital era, the professionalism of Christian Religious Education (CRE) teachers has become extremely important. CRE teachers must not only possess strong academic abilities but also be prepared to face new challenges in the implementation of technology in the teaching and learning process. The Society 5.0 era demands integration between the virtual and real worlds, where advancements in information and communication technology have transformed the way education is delivered, including in CRE practices. The professionalism of CRE teachers in this era is determined by their mastery of 21st-century competencies, which include critical thinking, creativity, innovation, collaboration, and digital literacy. Therefore, CRE teachers must be able to develop innovative and engaging learning materials. This can be achieved by utilizing video tutorials, virtual simulations, and technology-based interactive games to enhance student engagement and the quality of learning. Thus, strengthening the professionalism of CRE teachers not only focuses on academic aspects but also on the application of Christian ethical values within a dynamic and digital learning environment.

This research aims to explore and analyze learning strategy innovations in shaping students as reliable educator candidates who are able to face educational challenges in the digital era. The main focus of the research is the application of technology-based learning approaches, collaboration, and creative strategies that place students not only as recipients of knowledge, but also as active subjects who construct understanding through learning experiences. This study was carried out in the Madrasah Ibtidaiyah Teacher Education Study Program (PGMI) of the Syarifuddin Lumajang Islamic Religious Institute by involving 30 students who took the learning strategy course. The research method used is a descriptive qualitative approach with data collection techniques through in-depth interviews, classroom observations, and documentation. The findings of the study show that the application of flipped classroom is able to increase student learning independence, while project-based learning strategies encourage creativity and problem-solving skills. In addition, the use of interactive technology such as online quiz applications, discussion platforms, and collaborative media strengthens learning motivation while expanding students' digital skills. Although the results showed a positive impact, there were significant obstacles, namely the limitations of technology infrastructure in the campus environment and the low digital literacy of some students. These factors hinder the optimization of innovative learning strategies. Therefore, institutional support is needed in providing technology-based infrastructure, digital literacy training, and continuous mentoring so that students can develop pedagogical competence, professionalism, and adaptive abilities in accordance with the demands of 21st century education. Overall, this study emphasizes that learning strategy innovation supported by technology, collaboration, and support of educational institutions is able to strengthen the process of forming prospective educators who are competent, competitive, and ready to face the dynamics of the world of education in the digital era.

The Code of Ethics is very important for the professionalism of an PAK teacher in carrying out the learning process and advancing the world of education. The quality of a student in the world of education is very dependent on the quality of a teacher. Therefore, a PAK teacher who is professional should have competence in accordance with national education standards so that he can carry out his duties and roles with good competency standards, which results in students becoming knowledgeale human beings and possessing skills. Not only that, before educating a PAK teacher, he must be equipped with the values of truth that are in accordance with god’s word. Being a teacher is not only as a teacher but as a guide for the character of students to become characters that are pleasing to the lord jesus. A PAK teacher before educating is able to study the teachers code of ethics well according to a Biblical perspective. If an PAK teacher can master and understand the correct code of ethics then in every teaching and guidance that is done to students it can run according to the truth of God’s Word.

Policies set by leaders of educational institutions are often in the spotlight of experts, both in science and other fields. The madrasah principal is fully responsible for the continuity and existence of the educational institution. The purpose of this study was to determine the implementation of the decision letter of the Head of MTs An Nawawiyah No 091 of 2023 and the professional competence of teachers at MTs An Nawawiyah Kepung Kediri. This research uses a qualitative approach with a case study type of research. Data collection techniques using interviews, observation and documentation. The data analysis technique uses Miles Huberman and Saldana's interactive data analysis model, including: data reduction, data display, and conclusion drawing. The results showed that: (1) An Nawawiyyah Madrasah Head Policy in improving teachers' professional competence. There are two main policy aspects implemented, namely macro and micro policies. Macro policies include curriculum planning which includes annual, semester, monthly, weekly, and daily work plans. Meanwhile, micro policies focus more on the internal arrangements of the madrasah which include programs such as PKG (Teacher Performance Assessment), PPG (Teacher Professional Education), MGMP (Musyawarah Guru Mata P1), training, workshops, meetings, coaching in the preparation of lesson plans, classroom supervision, question making, learning evaluation, asatidz/asatidzah board activities, and competitions. (2) The professional competence of teachers at MTs An Nawawiyah is at a good level, indicated by five main aspects: mastery of subject matter, ability to develop learning methods according to standards, utilization of media and learning resources, reflection on learning and participation in seminars and training, and awareness of the development of science and technology in carrying out tasks.