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This study is about the influence of service quality and pricing on consumer loyalty at the Aryaduta Manado Hotel. The purpose of this study is to determine the influence of (1) service quality on consumer loyalty, (2) the influence of pricing on consumer loyalty, (3) service quality and pricing on consumer loyalty. The method used in this study is quantitative in the form of a survey using a questionnaire as a data collection tool. The sampling technique uses the Slovin formula, with a population of 40 taken from consumers at the Aryaduta Manado Hotel with a precision of 0.05 or 5%. The analysis tools used are correlation analysis and multiple linear regression analysis. While the results of the simultaneous correlation coefficient value r = 0.443, indicating that service quality and pricing have a fairly strong and significant relationship to increasing consumer loyalty at the Aryaduta Manado Hotel. The determination coefficient value r2 = 0.196 indicates that the increase in consumer loyalty at the Aryaduta Manado Hotel where 19.3% is influenced by service quality and pricing together, while the remaining 80.7% is influenced by other factors. Therefore, management and employees need to pay attention to service quality and pricing to increase customer loyalty at the Aryaduta Manado Hotel.

Organizational communication is crucial in enhancing performance, productivity, and creating a harmonious work environment. In management psychology, communication serves as a tool for information exchange and a means to build interpersonal relationships and manage conflicts. This study employs a literature review method by analyzing five key articles related to organizational communication. The results indicate that effective communication can enhance motivation, reduce conflicts, and strengthen employee engagement. Barriers such as perceptual differences and information overload can be addressed through appropriate communication strategies, including the use of technology and psycholinguistic approaches. Therefore, good communication should be a priority within organizations to create a more efficient and collaborative work system

This study analyzes the effect of sales growth and capital intensity on operating cash flow at PT Sumber Alfaria Trijaya, Tbk during the 2013–2024 period. The research problem raised is whether sales growth and capital intensity have a significant effect on the company's operating cash flow. The purpose of this study is to prove the relationship between these two independent variables and operating cash flow, thus providing a basis for managerial decision-making in Indonesian retail companies. The data used in this study are secondary data in the form of annual financial statements of PT Sumber Alfaria Trijaya, Tbk over the last eleven years. The method used is a quantitative approach with regression analysis, preceded by classical assumption tests including normality, multicollinearity, heteroscedasticity, and autocorrelation tests to ensure the validity of the regression model. The results show that the residuals are normally distributed, the regression model is free from multicollinearity and heteroscedasticity, but there is positive autocorrelation in the residuals. Simultaneously, sales growth and capital intensity are proven to have a significant effect on the company's operating cash flow. These findings emphasize the importance of efficient management of sales growth and capital intensity in maintaining the stability of operating cash flow.

This study aims to describe the dynamics of school leadership at a primary school affected by limited leadership experience and health-related constraints. Using a descriptive qualitative approach and in-depth interviews with several teachers, the findings reveal that the principal adopts a situational leadership style characterized by flexible and delegative practices. The principal places significant trust in senior teachers to carry out daily operational functions and decision-making processes. While this strategy fosters teacher autonomy and ensures the continuity of school activities, it also reveals weaknesses in supervision, quality control, and the symbolic presence of leadership. The lack of direct supervision results in unclear performance evaluations and weak program coordination. The study concludes that the effectiveness of situational leadership relies heavily on the strength of interpersonal relationships among staff and the existence of supportive internal systems. It is recommended that the principal strengthen the management team and establish a more structured communication system to sustain leadership quality and educational standards.

This study examines the role of character-based assessment of independence in improving problem-solving skills in elementary school students. Character-based assessment of independence assesses students' learning process, not just academic results, with a focus on developing values of independence such as responsibility, initiative, and self-management skills. Through this approach, students are trained to face challenges independently, manage time, and find solutions creatively. Literature review shows a positive relationship between the level of student independence and increased problem-solving skills. However, the implementation of this assessment faces challenges such as lack of teacher understanding, time constraints, and system support. Nevertheless, character-based assessment of independence remains relevant and needs to be implemented more widely with training support for teachers, the use of technology in assessment, and synergy between schools, parents, and communities. The results of this study suggest that independence assessment should be an integral part of learning practices to create a generation of independent and solution-oriented learners.

This study investigates the effect of emotional intelligence on conflict management with interpersonal communication as a mediating variable. The research was conducted on students of the Management Study Program, Faculty of Economics and Business, Universitas Nusa Nipa, who attended the Conflict and Negotiation Management course during the even semester of the 2024/2025 academic year. A quantitative approach with Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to test the relationships among variables. The results show that emotional intelligence significantly influences interpersonal communication. Interpersonal communication, in turn, significantly influences conflict management. However, the direct effect of emotional intelligence on conflict management was not significant. Mediation analysis reveals that interpersonal communication significantly mediates the relationship between emotional intelligence and conflict management. These findings highlight the importance of communication skills in translating emotional capacity into effective conflict resolution strategies. Practically, the study recommends that emotional intelligence training be accompanied by structured development of interpersonal communication skills in university curricula.

The relationship between sustainability and future governance plays a pivotal role in the development of green architecture planning in Indonesia. As the country faces escalating environmental issues and rapid urbanization, integrating sustainable principles into architectural design and urban governance has become essential. This paper explores how future governance models can support the implementation of green architecture, focusing on energy efficiency, resource management, and environmental resilience in Indonesian cities. Key challenges such as regulatory frameworks, the inclusion of stakeholders, and the adaptation of traditional architectural practices to modern sustainable standards are examined. By fostering collaborative governance approaches, including partnerships between government, private sectors, and communities, Indonesia can create more sustainable urban environments. Additionally, green architecture, which emphasizes energy conservation, renewable resources, and ecological harmony, can contribute to the resilience of cities against climate change. This study highlights the importance of aligning architectural practices with governance policies that prioritize sustainability, ensuring that urban growth in Indonesia is both environmentally responsible and adaptive to future challenges.

Sustainability and future governance play a crucial role in shaping urban planning and settlement development in Indonesia. As the country faces rapid urbanization, environmental degradation, and socio-economic inequalities, the integration of sustainable principles into governance frameworks becomes vital for achieving balanced urban growth. This paper examines the relationship between sustainability and future governance within the context of Indonesia's settlement planning, highlighting key challenges such as resource management, climate change adaptation, and the inclusion of local communities in decision-making processes. A sustainable approach to governance, combined with innovative urban planning strategies, can address issues like affordable housing, infrastructure resilience, and environmental preservation. The study emphasizes the need for participatory governance that involves multiple stakeholders, including local governments, private sectors, and civil society, to ensure a holistic and inclusive planning process. By aligning future governance models with sustainability goals, Indonesia can create livable, equitable, and resilient settlements that are capable of withstanding environmental and socio-economic challenges. The findings suggest that integrating sustainability into governance frameworks is essential for the long-term success of settlement planning, fostering environments that are not only sustainable but also adaptable to future needs.

. The Framingham Risk Score (FRS) assesses coronary heart disease (CHD) risk and predicts acute coronary events. Metabolic markers like LDL cholesterol, fasting blood glucose, uric acid, triglycerides, and TG/HDL ratio play critical roles in atherosclerosis and cardiovascular risk. Elevated LDL cholesterol, fasting blood glucose, and uric acid contribute to plaque formation, inflammation, and vascular damage, while high triglycerides and low HDL cholesterol exacerbate atherogenesis. This study explores the relationship between these markers and FRS to enhance CHD risk prediction and support targeted cardiovascular interventions. This study analyzed LDL cholesterol, fasting blood glucose, uric acid, triglycerides, and TG/HDL ratio with Framingham Risk Score in 85 participants, excluding those with incomplete data or chronic illnesses. The analysis found significant correlations between metabolic parameters and the 10-year myocardial infarction risk. LDL cholesterol, triglycerides, and uric acid showed moderate positive associations with cardiovascular outcomes, while the triglyceride-to-HDL ratio and fasting blood glucose had weaker but significant correlations. These findings highlight lipid profiles and metabolic markers as key contributors to cardiovascular risk. This study highlights significant correlations between LDL cholesterol, fasting blood glucose, uric acid, triglycerides, and the triglyceride/HDL ratio with 10-year cardiovascular risk. These findings emphasize the importance of lipid profiles, glycemic control, and metabolic markers in predicting coronary outcomes and guiding targeted preventive interventions for improved cardiovascular risk management.

This study aims to strengthen industrialization in the livestock sector to increase productivity and investment at the district and city levels. The use of modern technologies, such as digital livestock management systems, sensor-based animal health monitoring, and automated feeding systems, has increased in recent years in response to the need for efficiency and improved production outcomes. Data were collected from various livestock units, ranging from small-scale to large-scale farms, through surveys and observations over a two-year period. The analysis results show a significant positive relationship between the level of investment in livestock technology and productivity improvements, both in terms of livestock population growth and production outputs (meat, milk, eggs). Higher investment in technology tends to result in better operational efficiency, lower animal mortality rates, and improved product quality. These findings indicate that accelerating the adoption of technology in the livestock industry can be an effective strategy to enhance the competitiveness and sustainability of the national livestock sector.

This study aims to analyze the marketing strategies implemented by non-BPJS private hospitals in increasing revenue and competitiveness amidst the dominance of BPJS services in Indonesia. Private hospitals face challenges in attracting patients due to the perception of high service costs and limited public access. However, they have advantages in speed of service, modern facilities, and direct access to specialists. This study uses a literature review method with a content analysis approach to various secondary sources such as scientific journals, industry reports, and policy documents. The results of the study indicate that the implementation of a marketing strategy based on the 7P marketing mix concept (product, price, place, promotion, people, process, physical evidence), digital marketing, and customer relationship management through Customer Relationship Management (CRM) are key to increasing patient attraction and loyalty. Collaboration with private insurance also provides added value through ease of payment and access to premium health services. This study provides recommendations for hospitals in developing adaptive, holistic, and patient satisfaction-oriented marketing strategies.

The purpose of this study is to determine the effect of organizational culture, job satisfaction, and organizational commitment on Organizational Citizenship Behavior of the management in Rumah Amal Salman. Data were obtained through a quantitative survei of 32 administrators of Rumah Amal Salman. Data analysis was conducted using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method to test the relationship between independent and dependent variables. The results of this study illustrate that organizational culture and organizational commitment have a significant effect on Organizational Citizenship Behavior. However, job satisfaction does not significantly affect Organizational Citizenship Behavior. The implications of the study emphasize the need for management to improve sistem evaluation, career development, and internal communication to ensure sustainable job satisfaction, while maintaining a collaborative culture and organizational commitment to encourage OCB behavior that supports performance sustainability in Islamic philanthropy.

This study aims to comprehensively explore the dynamics of human resource management (HRM) to develop family businesses in Bantur sub-district, Malang Regency, East Java. Identify the challenges and strategies used in managing human resources in the family business partnership model. This research method uses a qualitative approach by understanding the phenomenon in depth related to the object of research. The results of this study indicate that there is a Human resource management (HRM) in family businesses in the Hong Kong caterpillar cultivation sector in Bantur sub-district, Malang district based on trust in employees, with attention to ethics-based conflict management.This research provides a new contribution regarding in-depth exploration of the dynamics of HRM in micro, small, and medium scale enterprises (MSMEs) in the livestock sector, which has not been widely researched, especially in the context of Human Resource Management (HRM). The practice of HRM using a qualitative approach in a family business with a partnership model produces a deep and complex understanding of its relationship with family values, business structure, and resource management on an MSME scale.  

This study aims to analyze the relationship of human resource management strategies to increase employee retention in the digital era in culinary sector MSMEs located in Jombang, East Java. This research uses a quantitative approach using a survey method on 30 MSME employees. The sampling process uses a census technique, the data analysis technique used in this study uses SPSS software. The regression analysis results show that digital training has a significant positive influence on MSME performance (regression coefficient = 0.549; p < 0.05), while innovation also has a significant positive relationship (regression coefficient = 0.325; p < 0.05). Simultaneously, these two variables are proven to make a major contribution to MSME performance. This study supports the theory that technology-integrated human resource management strategies can increase employee loyalty and engagement in MSMEs. The practical implication of this study is the need for MSMEs to adopt technology-based training and innovation in structured business management strategies to improve MSME performance. This research also contributes to the literature related to HR management strategies in the digital era, especially in the context of MSMEs.

Patient safety is an important aspect of care standards that must be considered by all healthcare providers. Risk assessment, identification and management of hazards, documentation, analysis, and follow-up of accidents, and recovery provisions to reduce risks and prevent injuries are part of patient safety. The objective of this study is to determine the relationship between nurse workload and the implementation of patient safety in the Emergency Department (IGD) of Maria Walanda Maramis Regional General Hospital. The research uses a cross-sectional design. The sample in this study consisted of 22 respondents using the purposive sampling technique. Data collection on workload and the implementation of patient safety was conducted using a questionnaire, and analyzed using the Spearman rho statistical test. The research results majority of the workload was found to be in the light category, with 15 respondents (68.2%). The application of patient safety in the least category was poor, with 6 respondents (27.3%), while the most was in the good category, with 16 respondents (72.7%). The results of the Spearman rho test obtained a p-value of 0.032 where < α 0.05. Conclusion: There is a relationship between the nurses' workload and the implementation of patient safety in the Emergency Room (IGD) of Maria Walanda Maramis Regional General Hospital. It is recommended that nurses become more aware of the importance of fatigue management and effective coping strategies to maintain the quality of patient care.

Managing budgets in public institutions is not merely a matter of calculating numbers, but also about ensuring that every rupiah spent generates a tangible impact on society. As public needs continue to grow, the Department of Population and Civil Registration (Disdukcapil) of Surabaya faces significant challenges in providing administrative services that are fast, accurate, and transparent. In this context, internal audits play a strategic role not only as tools for correcting errors, but also in ensuring that budget management is carried out wisely and effectively. This study aims to examine the role of internal audits in the budget management of Disdukcapil and their contribution to improving the quality of public services. Using a descriptive qualitative approach, data were collected through documentation, interviews, and literature review. The findings are expected to provide a comprehensive overview of the relationship between internal oversight and the quality of public services in Surabaya.

Kejatmikaan counseling emerged as a unique approach to counseling practice in Indonesia, based on the teachings of Kyai Samin Surosentiko that integrates social and spiritual values. Within the context of Indonesia's cultural diversity, this counseling system aims to combine international theories with local wisdom. This research explores important elements in Kyai Samin's teachings, including self-management, social awareness, and patterns of human relationships. A hermeneutic qualitative method was used to explore the basic philosophy and key concepts underlying Kejatmikaan counseling. The findings show that this approach does not only focus on solving clients' problems, but also encourages self-development and deeper awareness, resulting in individuals behaving positively in daily life. Therefore, Kejatmikaan counseling is expected to be a model of counseling practice that is harmonious with the cultural values of the community. The results of this study include: (1) Basic philosophy, (2) Main concepts, (3) Objectives of Kejatmikaan counseling, (4) Counseling relationships, (5) Counseling techniques.

In recent years, the beauty industry has gained significant traction and become deeply embedded in public awareness, especially regarding skincare routines involving cosmetic products. Among the notable local cosmetic brands in Indonesia is Emina, which stands out for its youthful concept and lightweight formulations—ideal for entry-level users. This study seeks to explore the mediating role of trust in the relationship between customer experience and repurchase intention for Emina’s products in Denpasar City. Utilizing a non-probability sampling technique, specifically purposive sampling, data were obtained through surveys distributed to 120 qualified respondents. The analysis was conducted using path analysis, complemented by the Sobel test and the Variance Accounted For (VAF) approach. Findings reveal that customer experience significantly and positively affects both trust and repurchase intention. Moreover, trust itself has a significant positive impact on repurchase intention and acts as a mediating variable between customer experience and repurchase intention. Theoretically, this research reinforces prior findings in the field, while practically, it offers strategic insights for Emina’s management to improve consumer experiences and foster trust—ultimately boosting repeat purchase behavior.

Documentation of nursing care is an obligation for nurses which is very important as proof of responsibility and nursing records in nursing actions, the better the performance of nursing including the documentation of nursing care. The purpose of this study is to determine the relationship between the time management of implementing nurses and the documentation of nursing care in the inpatient room of GMIM Pancaran Kasih Manado Hospital. The research was conducted using a descriptive analytical research method that is Cross sectional. The samples were taken based on the number of respoden 33 oarang using total sampling. Data collection was carried out by means of questionnaires. Furthermore, the data that has been collected is processed using the computer assistance of the SPSS program to analyze the chi-square statistical test with a safety level of α≤ 0.05.The results of the study showed that based on 33 research respondents, respondents with good time management and documentation of nursing care 13 (39.4%) and respondents with good management but poor documentation of nursing care 5 people (15.2%), then respondents with poor management 15 people (45.5%,) and respondents with poor time management and poor documentation 0 (0%), obtained the results of  the Fisher's Exact  test obtained a p value of >0.000 where the value of >α 0.005 shows that H0 is rejected and Ha is accepted.  The conclusion in this study is that there is a relationship between nurse time management and nursing care documentation ρ=0.000 (α≤0.05) there is a gap between time management and nursing care documentation. This research suggestion is expected to be used as basic information data in further research.

This study aims to analyze the relationship between decision making and management psychology, especially in the context of organizations and education. The research method used is a systematic literature study with a qualitative approach, collecting and analyzing data from sources such as books, journals, and previous research. The results of the study indicate that optimal decision making is influenced by the leader's ability to manage emotions, adaptive leadership style, and understanding of the psychological dynamics of individuals and groups. In the context of education, the integration of management psychology through the application of motivational principles, psychological test-based selection, and curriculum development has been shown to increase the effectiveness of decision making. The discussion underlines the importance of a holistic approach that combines technical aspects of management with psychological understanding to create an efficient and results-oriented organizational and educational environment.