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Annisa Primaharani; Padmono Wibowo

Jurnal Riset dan Inovasi Manajemen 2023 International Forum of Researchers and Lecturers

This research aims to evaluate the impact of training and development on the level of employee competence at Class IIA Narcotics Penitentiary in Yogyakarta. The enhancement of employee competence in this penitentiary is facilitated through training programs covering various technical fields. Each employee has the right to participate in and receive structured training. Data was collected using a questionnaire, and data analysis was conducted through simple linear regression analysis. The research results indicate that Training and Development have a significant impact on employee competence. The research employed a quantitative approach with random sampling techniques. The research subjects consisted of 30 employees from Class IIA Narcotics Penitentiary in Yogyakarta. Data processing was carried out using the statistical analysis tool IBM SPSS 25, which involved entering and calculating the respondents' assessments of the research instrument distributed.  

Rosalina Tako; Agustinus Mantong; Helba Rundupadang

Prosiding Seminar Nasional Manajemen dan Ekonomi 2023 Universitas Kristen Indonesia Toraja

This study aims to determine the effect of the current ratio (CR), debt to equity ratio (DER), net profit margin (NPM), and total asset turnover (TAT) on the profit growth of PT. Garudafood Putra Putri Jaya, Tbk period 2017-2022. This type of research is descriptive quantitative using secondary data. Data analysis was performed by multiple linear regression analysis using the t test, f test and determination test (R2). The results showed that the value of the current ratio (CR) did not affect profit growth, debt to equity ratio (DER) had an effect on profit growth, net profit margin (NPM) has an effect on growth and total asset turnover (TAT) has no effect on profit growth. While simultaneously CR, DER, NPM and TAT jointly affect old growth.

Roma Uli Manullang; Tiurma Berasa; Limmarten Simatupang; Tianggur Medi Napitupulu; Dame Taruli Simamora

Jurnal Teologi Injili dan Pendidikan Agama 2023 Sekolah Tinggi Pastoral Kateketik Santo Fransiskus Assisi

The purpose of this study was to determine the existence of a positive and significant effect of PAK Teacher as a Facilitator on the learning motivation of seventh grade students of SMP Negeri 3 Pakkat Kab. Humbang Hasundutan Learning Year 2023/2024. The research method used is descriptive quantitative research method. The population was all seventh grade students of SMP Negeri 3 Pakkat as many as 54 people and the entire population was used as respondents in the study. Data were collected using a positive closed questionnaire of 34 items, namely 13 items for variable X and 21 items for variable Y. The results of data analysis show that there is a positive and significant influence of PAK teachers as facilitators on the learning motivation of seventh grade students of SMP N 3 Pakkat Kab. Humbang Hasundutan Learning year 2023/2024: 1) Analysis requirements test: a) positive relationship test obtained rxy = 0.529> rtable (=0.05, n=54)=0.226. b) significant relationship test obtained tcount = 4.497> ttable (=0.05, dk=n-2=52)=2.000. 2) Effect test: a) Regression equation test, obtained regression equation Y ̂="2" 9, "37"+0.88X. b) Regression determination coefficient test (r2) =28%. Thus Ha is accepted and H0 is rejected.

Nova Enjelia Purba; Hasudungan Simatupang; Rida Gultom

The Relationship between the Use of Active Learning Methodes of Quis Team Type and the learning Outcomes of Students in Christian Religius Education and Character Education Class VIII SMP Negeri 4 Tarutung for the 2023/2024 Academic Year” The aim of this research is to determine the positive and significant relationship of using the Quis Team type method on the learning outcomes of students in Christian Education class VIII Negeri 4 Tarutung for the 2023/2024 Academic Year. The method used in this research is a quantitave research method with descriptive and inferential statistical approaches. The population is all class VIII student of SMP Neeri 4 Tarutung for the 2023/2024 academic year, totaling 103 people and sample of 36 people was collected using a positive closed questionnaire with 22 itmes for variable 1) Test the analysis requirements: a) positive relationship tes obtained rxy = 0,567 > rTable (a=0.05,n=36) =0,329. b) Testing a significant relationsip obtained t count = 4,016 > tTable(a=0,05,dk=n-=34) = 2.042. 2) Test the effect: a) Test the regression equation, obtained the regression equation Y=34,36+0,63X. b) Regression coefficient of determination test(r2)= 32,2%. 3) Test the hypothesis using the F test to obtain Fcount > Ftable=(a=0,05, dk numerator k=11, dk denominator=n-2=36-2=34) namely 16.09 > 2.16. Thus Ha is accepted and Ho is rejected. Thesis: Department of Christian Religius Education, Tarutung State Christian Institute.

Elisabet Lastri Tumangger; Rusmauli Simbolon; Masniar H. Sitorus; Senida Harefa; Grecetinovvitria Butarbutar

The aim of this research is to determine the positive and significant influence of the Ice Breaking Technique on the Learning Motivation of Class VIII Students at One Roof Middle School Negeri 5 Pangururan in Christian Religious Education and Character Education Subjects for the 2023/2024 Academic Year. The research method used is a quantitative method with a pre-experimental design type in the form of a One Shot Case Study. The population is all 102 class VIII students at One Roof 5 Public Middle School in Pangururan for the 2023/2024 academic year and a sample of 41 people was determined using random sampling techniques. Data was collected using a positive closed questionnaire with 28 items, namely 12 items for variable Negeri 5 Pangururan Subjects of Christian Religious Education and Character Education for the 2023/2024 Academic Year: 1) Test the analysis requirements: a) positive relationship test, obtained a value of rxy = 0.456> rtable(α=0.05,n=41)=0.308. b) Testing a significant relationship obtained a value of tcount= 3.200> ttable (α =0.05, dk=n-2=39)= 2.021. 2) Influence test: a) Regression equation test, obtained regression equation. b) Regression coefficient of determination test (r2) = 20.8%. 3) Test the hypothesis using the F test to obtain Fcount> Ftable=( α =0.05, dk numerator k=15, dk denominator=n-2=41-2=39) namely 10.24>1.92. Thus Ha accepted and H0 rejected.

Nova Enjelia Purba; Hasudungan Simatupang; Rida Gultom

The Relationship between the Use of Active Learning Methodes of Quis Team Type and the learning Outcomes of Students in Christian Religius Education and Character Education Class VIII SMP Negeri 4 Tarutung for the 2023/2024 Academic Year” The aim of this research is to determine the positive and significant relationship of using the Quis Team type method on the learning outcomes of students in Christian Education class VIII Negeri 4 Tarutung for the 2023/2024 Academic Year. The method used in this research is a quantitave research method with descriptive and inferential statistical approaches. The population is all class VIII student of SMP Neeri 4 Tarutung for the 2023/2024 academic year, totaling 103 people and sample of 36 people was collected using a positive closed questionnaire with 22 itmes for variable 1) Test the analysis requirements: a) positive relationship tes obtained rxy = 0,567 > rTable (a=0.05,n=36) =0,329. b) Testing a significant relationsip obtained t count = 4,016 > tTable(a=0,05,dk=n-=34) = 2.042. 2) Test the effect: a) Test the regression equation, obtained the regression equation Y=34,36+0,63X. b) Regression coefficient of determination test(r2)= 32,2%. 3) Test the hypothesis using the F test to obtain Fcount > Ftable=(a=0,05, dk numerator k=11, dk denominator=n-2=36-2=34) namely 16.09 > 2.16. Thus Ha is accepted and Ho is rejected. Thesis: Department of Christian Religius Education, Tarutung State Christian Institute.

Elisabet Lastri Tumangger; Rusmauli Simbolon; Masniar H. Sitorus; Senida Harefa; Grecetinovvitria Butarbutar

The aim of this research is to determine the positive and significant influence of the Ice Breaking Technique on the Learning Motivation of Class VIII Students at One Roof Middle School Negeri 5 Pangururan in Christian Religious Education and Character Education Subjects for the 2023/2024 Academic Year. The research method used is a quantitative method with a pre-experimental design type in the form of a One Shot Case Study. The population is all 102 class VIII students at One Roof 5 Public Middle School in Pangururan for the 2023/2024 academic year and a sample of 41 people was determined using random sampling techniques. Data was collected using a positive closed questionnaire with 28 items, namely 12 items for variable Negeri 5 Pangururan Subjects of Christian Religious Education and Character Education for the 2023/2024 Academic Year: 1) Test the analysis requirements: a) positive relationship test, obtained a value of rxy = 0.456> rtable(α=0.05,n=41)=0.308. b) Testing a significant relationship obtained a value of tcount= 3.200> ttable (α =0.05, dk=n-2=39)= 2.021. 2) Influence test: a) Regression equation test, obtained regression equation. b) Regression coefficient of determination test (r2) = 20.8%. 3) Test the hypothesis using the F test to obtain Fcount> Ftable=( α =0.05, dk numerator k=15, dk denominator=n-2=41-2=39) namely 10.24>1.92. Thus Ha accepted and H0 rejected.

Umamatul Faizah; Rafidah Rafidah; Aztyara Ismadharliani

Jurnal Kajian dan Penalaran Ilmu Manajemen 2023 CV. Aksara Global Akademia

This study aims to determine and analyze the effect of green knowledge and religiosity on purchasing decisions of green products among Muslim consumers of the Z generation of students of the Faculty of Economics and Islamic Business, Sulthan Thaha Saifuddin State Islamic University, Jambi. This research is a quantitative type. The sample used was 91 respondents. The analysis used in this study is validity test, reliability test, multiple regression analysis, T test, F test and analysis of the coefficient of determination. The research was carried out using multiple linear regression equations for the effect of green knowledge and religiosity is Y = -0.521 + 0.729 X1 + 0.234 X2 + e. The influence of green knowledge and religiosity together have a significant and positive effect on green product purchasing decisions because the results of the F test carried out yielded Fcount > Ftable or 105.347 > 3.10 with a significance value of 0.000 > significant level of 0.05. The coefficient of determination is 0.699, which means that the influence of green knowledge and religiosity together influence the purchase decision of R2, namely 69.9%, while the remaining 30.1% is influenced by other factors.

Fadia Fragita; Moch. Saleh Udin; Trisnia Widuri

Intellektika : Jurnal Ilmiah Mahasiswa 2023 STIKes Ibnu Sina Ajibarang

This research aims to determine the influence of training variables (X1), work experience (X2), and work environment (X3) on employee performance (Y) at UD Rimang Decoration. This type of research is quantitative research. The data collection techniques used are primary data and secondary data. The sample selection used the saturated sampling method, the number of samples in the study was 35 respondents at UD Rimang Decoration. The analysis techniques used are Validity Test, Reliability Test, Classical Assumption Test, Multiple Linear Regression Analysis, T Test, F Test and Coefficient of Determination Test. The results of the research obtained the multiple linear regression equation Y= 2.670 + 0.287X1 + 0.383X2 + 0.321X3 and the t test results of the variables training, work experience and work environment had a partially significant effect on employee performance with sig < 0.05. The F test results obtained Fcount results with a significance value of 0.000 < 0.05. From the results of the analysis it can be concluded that training, work experience and work environment have a partially significant effect on the performance of UD Rimang Decoration employees.

Rivano Putra; Addiarrahman Addiarrahman; Khusnul Istiqomah

Jurnal Kajian dan Penalaran Ilmu Manajemen 2023 CV. Aksara Global Akademia

In a company or organization basically aims to maximize profits, and to be able to achieve these benefits employees must be able to carry out work tasks optimally both in goods and services companies, so that the end result of the income earned will be more profitable and can cover expenses. Work really requires good individual skills to be able to carry out the job well. Islam regulates all aspects of human life, especially in terms of work, because work is an obligation that must be carried out by humans to fulfill their needs.   Employee performance has a big influence on the development of the company. If the company has quality resources, it will create good performance and be able to develop to achieve goals. Factors that can affect employee performance are religiosity and job satisfaction. The purpose of this research is to find out whether religiosity and performance satisfaction affect the performance of CV Corien Center employees. The number of samples in this study was 30 people and used a saturated sampling technique where all members of the population were used as samples. Multiple regression analysis was used as a data analysis technique. The results showed that there was no influence between religiosity and job satisfaction on employee performance. The percentage of contribution is 10.6% and the remaining 89.4% is influenced by other variables outside of this study.

Elga Belfani; Efni Anita; Sri Rahma

Jurnal Kajian dan Penalaran Ilmu Manajemen 2023 CV. Aksara Global Akademia

This research aims to find out the influence of capital, location and promotion on business development among UMKM in the culinary sector in Talang Banjar, East Jambi. This research uses a quantitative approach and the data analysis method used is multiple linear regression analysis. The sample used was 100 UMKM actors in the Talang Banjar sub-district.             The results of research on capital partially influence business development obtained a value of 2,150 > 1,660 and a significant value of 0.034 < 0.05. Location partially influences business development, with a value of 2,101> 1,660 and a significant value of 0.038 < 0.05. Promotion partially influences business development, with a value of 1,934> 1,660 and a significant value of 0.032 < 0.05. The research results based on the f test show that the calculated f value of 3,695 is greater than the f table of 2,698 or 3,695 > 2,698. So it can be concluded that Ho is rejected and Ha is accepted, which means that there is a significant influence between capital, location and promotion simultaneously or together influencing business development. The Adjusted R Square value is 0.475 or 47.5%. This shows that the business development variable is influenced by capital, location and promotion by 47.5%, while the remaining 52.5% of the business development value is influenced by other variables not included in the research

Slamet Pamujianto; Ningrum Astriawati; Handoyo Widyanto; Fatrodin Fatrodin; Sumardi Sumardi

Jurnal Riset dan Inovasi Manajemen 2023 International Forum of Researchers and Lecturers

Surety bond insurance issuance services are an important sector in the construction and service industry, because they involve insurance institutions on the quality and success of projects to clients. This study aims to determine the effect of service quality and sales promotion on Suretybond sales volume at PT. Parolamas Jayapura branch quality of service and sales promotion to the sales volume of suretybond PT. Parolamas Jayapura branch. The sample taken in this study was 100 respondents with random sample. The data analysis technique in this study uses multiple linear regression analysis with simultaneous regression test (F-test) and partial regression test (t-test). The results showed that there was a positive influence of service quality and sales promotion on the sales volume of suretybond PT. Parolamas Jayapura Branch. Quality of service and promotion is able to explain Sales volume by 81.1%, while for 18.9% sales volume is influenced by variables other than service quality and sales Promotion.  

Comen Manurung

Jurnal Sadewa : Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial 2023 Asosiasi Riset Ilmu Pendidikan Indonesia

The purpose of this study is to determine the Effect of Inquiry Learning Strategies on the Learning Interests of PAK Students and Class IX Ethics of SMP N 2 Tarutung Learning Year 2022/2023. The research method used is quantitative method. The population is all grade IX students of SMP Negeri 2 Tarutung totaling 179 people and a sample of 32 people was determined using the Purposive Sample technique. Data was collected using a positive closed questionnaire of 48 items, namely 20 items for variable X and 28 items for variable Y. The results of data analysis showed that there was a positive and significant influence of inquiry learning strategies on learning interest in the subjects of Christian Religious Education and Ethics grade IX SMP N 2 Tarutung Learning Year 2022/2023: 1) Test analysis requirements: a) positive relationship test obtained rxy value = 0.609 > rtable(=0.05,n=32) = 0.349. b) Significant relationship test obtained tcount value = 4.211 > ttable(=0.05,dk=n-2=30)= 2.042. 2) Influence test: a) Regression equation test, obtained regression equation Y ̂="20.49"+1.11X. b) Regression coefficient of determination test (r2) = 37.1%. 3) Test the hypothesis using the F test obtained Fcalculate > Ftable=(=0.05,dk numerator k=14,dk denominator=n-2=32-2=30) which is 17.69 > 2.01. Thus Ha is accepted and H0 is rejected.

Comen Manurung

Jurnal Sadewa : Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial 2023 Asosiasi Riset Ilmu Pendidikan Indonesia

The purpose of this study is to determine the Effect of Inquiry Learning Strategies on the Learning Interests of PAK Students and Class IX Ethics of SMP N 2 Tarutung Learning Year 2022/2023. The research method used is quantitative method. The population is all grade IX students of SMP Negeri 2 Tarutung totaling 179 people and a sample of 32 people was determined using the Purposive Sample technique. Data was collected using a positive closed questionnaire of 48 items, namely 20 items for variable X and 28 items for variable Y. The results of data analysis showed that there was a positive and significant influence of inquiry learning strategies on learning interest in the subjects of Christian Religious Education and Ethics grade IX SMP N 2 Tarutung Learning Year 2022/2023: 1) Test analysis requirements: a) positive relationship test obtained rxy value = 0.609 > rtable(=0.05,n=32) = 0.349. b) Significant relationship test obtained tcount value = 4.211 > ttable(=0.05,dk=n-2=30)= 2.042. 2) Influence test: a) Regression equation test, obtained regression equation Y ̂="20.49"+1.11X. b) Regression coefficient of determination test (r2) = 37.1%. 3) Test the hypothesis using the F test obtained Fcalculate > Ftable=(=0.05,dk numerator k=14,dk denominator=n-2=32-2=30) which is 17.69 > 2.01. Thus Ha is accepted and H0 is rejected.

Arneta Bunga Ria Siahaan; Hasudungan Simatupang; Elsina Sihombing; Oktober Tua Aritonang; Andar Gunawan Pasaribu

Jurnal Yudistira : Publikasi Riset Ilmu Pendidikan dan Bahasa 2023 Asosiasi Riset Ilmu Pendidikan Indonesia

The aim of this research is to determine the positive and significant influence of teachers' interpersonal communication on students' interest in learning in the Christian Religious Education and Character Education subjects for class VIII, even semester of SMP Negeri 1 Sipoholon for the 2022/2023 academic year. The research method is quantitative with a descriptive inferential approach. The population is all students in class VIII of SMP Negeri 1 Sipoholon for the 2022/2023 academic year, totaling 190 people and a sample of 32 people was determined using the probability sampling method with simple random sampling type. Data was collected using a positive closed questionnaire with 32 items. The results of data analysis show that there is a positive and significant influence of teacher interpersonal communication on students' interest in learning in the subjects of Christian Religious Education and Character Education in class VIII, even semester of SMP Negeri 1 Sipoholon for the 2022/2023 academic year: 1) Test the analysis requirements: a) test The positive relationship obtained is rxy = 0.593 > rtable(a=0.05,n=32) = 0.349. b) Testing a significant relationship obtained tcount= 4.037 > ttable(a=0.05,dk=n-2=30)= 2.042. 2) Test the effect: a) Test the regression equation, obtained the regression equation Y ̂="21","28"+0.58X. b) Regression coefficient of determination test (r2) = 35.2%. 3) Test the hypothesis using the F test to obtain Fcount > Ftable=(a=0.05, dk numerator k=14, dk denominator=n-2=32-2=30) namely 16.28 > 2.01. Thus Ha is accepted and H0 is rejected.

Ronna Madearni Munthe; Rida Gultom; Dame Taruli Simamora

The purpose of this study is to determine how much influence the Reward And Punishment method has on the Learning Motivation of Christian Education for Class V Students of SD Negeri 29 Pardomuan I, Pangururan District, Samosir Regency for the 2023/2024 Learning Year. The research method used is quantitative research method with inferential statistics. The population is all grade V students of SD Negeri 29 Pardomuan I, Pangururan District, Samosir Regency, totaling 35 people. This study is a population study because the subjects are less than a hundred people so all of them are taken. Data was collected using a closed questionnaire of 40 items, namely 24 items for variable X and 16 items for variable Y. The results of data analysis showed that: 1) test analysis requirements: a) positive relationship test obtained value rxy = 0.517 > rtable(=0.05; IK=95%; n=35) which is 0.334 (0.517 > 0.334). b) A significant relationship test obtained a calculated value of 3.47 > the ttable price for an error of 5% of the two-party test and dk = n-2 = 35-2 = 33, then obtained ttable = 2.021 (3.47 > 2.021). 2) influence test: a) regression equation test, obtained regression equation Y ̂=41.81+0.20X. b) Regression coefficient of determination test (r²) = 26.7%. 3) test the hypothesis using the F test obtained Fcalculate = 11.58 and obtained Ftabel = (=0.05, dk numerator k k = 18, dk denominator = n-2=35-2=33) = 1.51 then Fcalculate > Ftable which is 11.58 > 1.51. So it can be concluded that there is a positive and significant influence of the Reward And Punishment Method on the Learning Motivation of Christian Education for Class V Students of SD Negeri 29 Pardomuan I, Pangururan District, Samosir Regency for the 2023/2024 Learning Year.

Juliana Padang; Oktober Tua Aritonang; Pestaria Naibaho

The aim of this research is to determine the positive and significant influence of the Problem Based Learning Model on the Learning Motivation of Christian Religious Education in Class IX Students of SMP N 1 Salak, Pakpak Bharat Regency, Academic Year 2023-2024. The research method used is a quantitative research method and a pre-experimental design research type in the form of "One Shot Case Study". The population was all class IX students of SMP N 1 Salak, totaling 146 people and a sample of 32 people was determined using the Purposive Sample technique. Data was collected using a positive closed questionnaire with 17 items and 17 items of observation sheet for variable Y. The results of data analysis showed that there was a positive and significant influence of the Problem Based Learning Model on the Motivation to Learn Christian Religious Education in Class IX of SMP N 1 Salak, Pakpak Bharat Regency, Year Teachings 2023-2024: 1) Test analysis requirements: a) positive relationship test obtained rxy = 0.547 > rtable(a=0.05,n=32) = 0.349. b) Testing a significant relationship obtained tcount= 3.576 > ttable(a=0.05, dk=n-2=30)= 2.042. 2) Influence test: a) Regression equation test, obtained the regression equation Y ̂=24.26+0.57X. b) Regression coefficient of determination test (r2) = 29.9%. 3) Test the hypothesis using the F test to obtain Fcount > Ftable=(a=0.05, dk numerator k=14, dk denominator=n-2=32-2=30) namely 12.78 > 2.01. Thus Ha is accepted and H0 is rejected.

Ronna Madearni Munthe; Rida Gultom; Dame Taruli Simamora

The purpose of this study is to determine how much influence the Reward And Punishment method has on the Learning Motivation of Christian Education for Class V Students of SD Negeri 29 Pardomuan I, Pangururan District, Samosir Regency for the 2023/2024 Learning Year. The research method used is quantitative research method with inferential statistics. The population is all grade V students of SD Negeri 29 Pardomuan I, Pangururan District, Samosir Regency, totaling 35 people. This study is a population study because the subjects are less than a hundred people so all of them are taken. Data was collected using a closed questionnaire of 40 items, namely 24 items for variable X and 16 items for variable Y. The results of data analysis showed that: 1) test analysis requirements: a) positive relationship test obtained value rxy = 0.517 > rtable(=0.05; IK=95%; n=35) which is 0.334 (0.517 > 0.334). b) A significant relationship test obtained a calculated value of 3.47 > the ttable price for an error of 5% of the two-party test and dk = n-2 = 35-2 = 33, then obtained ttable = 2.021 (3.47 > 2.021). 2) influence test: a) regression equation test, obtained regression equation Y ̂=41.81+0.20X. b) Regression coefficient of determination test (r²) = 26.7%. 3) test the hypothesis using the F test obtained Fcalculate = 11.58 and obtained Ftabel = (=0.05, dk numerator k k = 18, dk denominator = n-2=35-2=33) = 1.51 then Fcalculate > Ftable which is 11.58 > 1.51. So it can be concluded that there is a positive and significant influence of the Reward And Punishment Method on the Learning Motivation of Christian Education for Class V Students of SD Negeri 29 Pardomuan I, Pangururan District, Samosir Regency for the 2023/2024 Learning Year.

Juliana Padang; Oktober Tua Aritonang; Pestaria Naibaho

The aim of this research is to determine the positive and significant influence of the Problem Based Learning Model on the Learning Motivation of Christian Religious Education in Class IX Students of SMP N 1 Salak, Pakpak Bharat Regency, Academic Year 2023-2024. The research method used is a quantitative research method and a pre-experimental design research type in the form of "One Shot Case Study". The population was all class IX students of SMP N 1 Salak, totaling 146 people and a sample of 32 people was determined using the Purposive Sample technique. Data was collected using a positive closed questionnaire with 17 items and 17 items of observation sheet for variable Y. The results of data analysis showed that there was a positive and significant influence of the Problem Based Learning Model on the Motivation to Learn Christian Religious Education in Class IX of SMP N 1 Salak, Pakpak Bharat Regency, Year Teachings 2023-2024: 1) Test analysis requirements: a) positive relationship test obtained rxy = 0.547 > rtable(a=0.05,n=32) = 0.349. b) Testing a significant relationship obtained tcount= 3.576 > ttable(a=0.05, dk=n-2=30)= 2.042. 2) Influence test: a) Regression equation test, obtained the regression equation Y ̂=24.26+0.57X. b) Regression coefficient of determination test (r2) = 29.9%. 3) Test the hypothesis using the F test to obtain Fcount > Ftable=(a=0.05, dk numerator k=14, dk denominator=n-2=32-2=30) namely 12.78 > 2.01. Thus Ha is accepted and H0 is rejected.

Rahmad Wijaya; Nasriah Akil; Fauziah Fauziah

Jurnal Penelitian Manajemen dan Inovasi Riset 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The aim of this research is to determine the partial and simultaneous influence of employee service variables, airline programs, customer satisfaction, where this research uses a quantitative research approach with a sample size of 100 PT consumers. Sriwijaya Air using the multiple regression analysis method with the help of the SPSS.26 application. The findings of this research show that the employee service variable has a positive and significant effect on customer satisfaction, the work program variable also has a positive and significant effect on customer satisfaction, while simultaneous testing shows that employee service and airline programs have a positive and significant effect on customer satisfaction at PT. Sriwijaya Air.