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This service aims to optimize road signs in Nalela Village, Porsea District, Toba Regency, to improve accessibility for the community. Accessibility is an important factor in regional development, as it reflects how easily people can reach public services and economic opportunities. The research method used in this service article is descriptive qualitative, by conducting direct observation, in-depth interviews, and data analysis to understand the real conditions in the field. The results of the service showed that although most of the roads in the village were well paved, the lack of clear road signs resulted in confusion among road users. In this work program, HKBP Nommensen University KPPM students designed and installed informative and easy-to-understand road signs. This service successfully demonstrated that optimizing road signs can improve people's understanding in using the road and reaching various facilities. Hopefully, the results of this service can be a reference for similar efforts in other rural areas in Indonesia, so that accessibility becomes one of the priorities in regional development.

The East Java Provincial Government established the East Java Super Corridor (EJSC) in five regions, including Bojonegoro Regency, to provide coworking spaces for the public. EJSC Bakorwil Bojonegoro is the only coworking space in the area, making it essential to offer high-quality services. This study aims to describe the service quality of the coworking space at EJSC Bakorwil Bojonegoro using a descriptive qualitative method. This research focuses on the five service quality indicators proposed by Kotler and Keller (2016): reliability, responsiveness, assurance, empathy, and tangibles. Data were collected through interviews, observations, documentation, and literature studies, with data analysis involving collection, reduction, presentation, and conclusion drawing. The findings indicate that the service quality of the coworking space at EJSC Bakorwil Bojonegoro is generally satisfactory. Reliability is reflected in the provision of free facilities that support user productivity. However, responsiveness still faces challenges in terms of timely responses to complaints and the flexibility of operating hours. Assurance has been established through effective communication, although staff professionalism needs improvement. Empathy is demonstrated through warm and responsive interactions between management and users. Tangibles indicate that the available facilities are adequate, but some shortcomings remain, such as limited parking space and suboptimal workspace arrangement.

This study aims to examine the performance of employees in public service at Selaru District, Tanimbar Islands Regency. The type of research used in this study is qualitative research. The author evaluates employee performance indicators in public service through observation techniques, interview techniques, and documentation techniques. Based on the research findings, the quality of service in Selaru District can be measured by public satisfaction. Although most residents consider the employees' service to be fairly good, there are still complaints regarding long service times. Factors hindering employee performance include a lack of facilities such as computers and low service quality. Punctuality is also an issue, as employees often do not arrive on time, and service speed needs improvement. Service effectiveness is further affected by low work discipline, caused by a lack of leadership firmness and weak sanctions for employees who are late, leave their workplace without a clear reason, or leave early. Additionally, in terms of independence, the government and district head are expected to be more proactive in providing services and meeting the needs of the community quickly and responsively to enhance the effectiveness of public service in Selaru District.

This study aims to examine the accountability of public services in Kildor Administrative Village, Kesuy Watubela District, East Seram Regency. The research uses a qualitative approach, with a total of 10 informants selected through purposive sampling. Data collection techniques include observation, interviews, and documentation. The findings indicate that public service accountability in Kildor Administrative Village has been implemented effectively, analyzing and describing the service process as well as the supporting and inhibiting factors. The supporting factors include the enthusiasm and mutual encouragement among employees, conducting coordination meetings or evaluations, and fostering awareness of serving the community with sincerity and integrity. On the other hand, the inhibiting factors involve the lack of human resources and inadequate infrastructure and facilities.

This study aims to describe and analyze the policies of the Bangkalan Regency Regional Government in increasing development in the fisheries sector in coastal areas, as well as the supporting and inhibiting factors for development in the sector. Data collection techniques include interviews, observations, and documentation. Research informants are from the Bangkalan Regency Bappeda, the Bangkalan Regency Agriculture Office, the Bangkalan Regency Government in the field of development, and district and village offices. The data analysis technique uses the interactive model developed by Miles et al. (2014), namely data condensation, data presentation, and conclusion drawing. The results of the study show that the policies of the Bangkalan Regency Regional Government in increasing development in the fisheries sector in coastal areas have accommodated the interests of the community, especially in the fisheries sector, which touches all levels of society, so the development policies implemented run as planned. The process of communicating and delivering information about fisheries development policies, especially in coastal areas, is carried out through meetings between Muspika and the Fisheries Service, attended by all appointed employees to participate in socializing fisheries development policies. The efforts made by the Bangkalan Regency Regional Government in increasing development in the fisheries sector in coastal areas include utilizing fisheries experts to be involved in program implementation. The commitment of the Bangkalan Regency Regional Government in improving development in the fisheries sector in coastal areas is demonstrated by carrying out the agency's vision and mission, namely realizing the fisheries sector in Bangkalan Regency as a center for integrated fisheries economic growth and development with sustainable resource and fisheries management. The Bangkalan Regency Regional Government coordinates and cooperates with related parties in the implementation of the fisheries sector development policy. Supporting factors include institutional support in the form of donations and ideas from the community in planning, as well as support from the private sector and NGOs in community economic empowerment. Inhibiting factors include inadequate institutional facilities and infrastructure, the wide and separated target areas, and the community's mindset, which is still not responsive to development programs.

Sentra IKM Kreatif Semanggi Harmoni is a facility of the Surakarta City Cooperative and Industrial Service dedicated to supporting the growth and development of small and medium industries (IKM) in Surakarta City. This center already provides adequate facilities for the general public, but due to a lack of information dissemination, this center is not well known by the community, especially in Surakarta City. Through mixed methods research applying a linear strategy, this study combines quantitative and qualitative approaches to design an effective e-booklet as an information medium. Qualitative data was obtained through interviews with the Center's managers, IKM members, and design experts. The research results show that the designed e-booklet is able to present comprehensive information about the Sentra IKM Kreatif Semanggi Harmoni, starting from the Center's profile, facilities, to the profiles of IKM members and their superior products. The attractive e-booklet design also successfully attracted the interest of the target audience. Thus, this e-booklet is expected to be an effective information medium to increase the visibility of the Sentra IKM Kreatif Semanggi Harmoni in the eyes of the public, especially in Surakarta City.

This study aims to analyze the transformation of public services at the village and sub-district levels in the digital era, as well as identify factors that affect the existing service gap, such as limited human resources (HR), low digital literacy of village apparatus, and lack of supporting infrastructure. Although the central government has launched various digitalization programs, such as digital device assistance and human resource training, many villages still face obstacles in implementing technology-based services. This study uses a qualitative approach with case studies in several villages in Indonesia to explore the experiences of village officials and communities related to the digitization of public services. The results of the study show that the majority of village officials have difficulty operating digital technology due to lack of training and digital literacy, while limited infrastructure also hinders the optimization of internet-based services. Village communities who are increasingly aware of the importance of digitalization expect faster and more efficient services, but the digital divide is the main barrier. This research provides recommendations for village governments to increase the digital capacity of village apparatus through continuous training and strengthening digital infrastructure. Overall, the digitization of public services in villages has great potential to improve the efficiency and quality of services, but requires more attention to improving skills and technological facilities at the village level.

This study aims to describe and analyze: The Implementation of Good Corporate Governance in Improving Public Services at Blambangan Banyuwangi Hospital.  The type of research used is qualitative research. The data analysis technique in the study uses techniques developed by McNabb (2002), namely Grouping the data according to key constructs, Identifying bases for interpretation, Developing generalizations from the data, Testing Alternative interpretations and Forming and/or refining generalizable theory from case study. The results of the study show that in principle, the implementation of Good Corporate Governance (GCG) at Blambangan Banyuwangi Hospital has gone well, but there are still things that need to be improved. In the principle of accountability, Blambangan Banyuwangi Hospital has implemented it well. This is shown by the organizational structure and clear duties and responsibilities by providing a job description. The hospital conducts performance evaluations on employees. The reward and punishment system has been implemented in the company well. On the principle of accountability, Blambangan Banyuwangi Hospital is well responsible because nurses and employees carry out their duties based on the law. The hospital delivers LAKIP every year.  In the principle of responsibility, Blambangan Banyuwangi Hospital has accounted for all related resources within the scope of the hospital to comply with the policies and regulations that apply in the hospital. In the provision of services in hospitals, there are duties and functions of each of the related elements in the hospital. On the principle of independence, Blambangan Banyuwangi Hospital has managed services professionally by not including the involvement of the owner's family to make a decision. On the principle of fairness, Blambangan Banyuwangi Hospital has provided an opportunity for all stakeholders to give their suggestions and opinions to advance the hospital.  In the principle of service transparency at Blambangan Banyuwangi Hospital, the availability of service information is substantially adequate and the media for its presentation, the certainty of service time, the cost of e-services that are not transparent and the available service complaint mechanism. Then connected to the website of the hospital, the entity already has a website which contains information about the facilities provided by the hospital and information about the doctors who serve, etc.

This study aims to analyze strategies for improving the performance of village officials in public services in Kertasari Village, Labuhan Haji District, using Robert M. Grant's strategic theory, which encompasses decision-making, coordination and communication, and target setting. This study employed a descriptive qualitative approach, with data collection techniques including interviews, observation, and documentation. Data were analyzed through data reduction, data presentation, and conclusion drawing. The results indicate that the performance improvement strategy is implemented through regulation-based decision-making, deliberation, and leadership direction; coordination involving village officials and community institutions; and target setting for accelerating administrative services, digitizing archives, and increasing public satisfaction. This strategy is supported by regulations, official commitment, community participation, and basic technology, but is still hampered by human resource competency, infrastructure, communication, and budget constraints. This study concludes that the strategy for improving village official performance aligns with Grant's theory, but requires strengthening in the areas of competency, facilities, communication, and budget management.  

Community participation in social service activities is a crucial indicator of community-based social development. However, the level of participation is often influenced by various structural and cultural factors, including the role of community organizations as key mobilizers of collective action. This activity aims to identify factors affecting community participation in social service activities in Bintan Sub-district, analyze the role of community organizations in facilitating and organizing these activities, and assess their impact on strengthening synergy and collaboration among residents. The method employed included a socialization session on the importance of community organizations in community empowerment, followed by social service activities in the form of collective environmental clean-up and greening programs through tree planting around public facilities. The findings indicate that increased collective awareness, local leadership, and organizational support significantly enhance community participation. Furthermore, social service activities contribute to strengthening social cohesion, fostering a sense of togetherness, and promoting stronger synergy and collaboration among community members in Bintan Sub-district.

This study aims to describe and analyze: the application of the MPaspor application as one of the bureaucratic reform strategies and the supporting and inhibiting factors for the implementation of the M-Passport application as one of the bureaucratic reform strategies in the Special Class 1 Immigration Office of the City of Surabaya.  The research method to be used is qualitative descriptive.  Data Collection Techniques include: Interviews, Observations, Documentation. The research informant is the Head of the Suarabaya Special Class I Immigration Office. The data analysis technique using interactive model analysis was developed by Miles et al., (2014), namely data condensation, data presentation, and conclusion drawn. The results of the study show . Mobile Passport as one of the Bureaucratic Reform Strategies at the Surabaya Special Class I Immigration Office is carried out based on the Institutional Aspect, namely the M-Passport Application based on the Letter of the Director of Immigration Traffic Number IMI.2-UM.01.01-4.0700 dated February 18, 2022 concerning the Follow-up of the Implementation and Implementation Policy of Mobile Passport (M-Paspor) at Immigration Offices throughout Indonesia. In terms of bureaucratic reform, M Passport services in the institutional field, office employees must have proficiency, that is, each office employee must be able to master the skills and knowledge needed in serving citizens, especially foreign citizens who take care of ITAS and ITAP. In terms of resources, it is already available and given full support with the availability of competent IT experts to support the development and implementation of the M-Passport application. The Financial Resources provided continue to be provided for the launch, maintenance, and renewal of the M-Passport application. In terms of governance, as a Technical Implementation Unit of the Special Class I Immigration Office of Surabaya by paying attention to the provision of facilities to support the running process of a bureaucracy.  The Surabaya Special Class I Immigration Office provides a guarantee of passport processing time by officers during the interview session, photo taking, and fingerprint scanning for three working days. Passport application service fee Passport costs Rp 350,000, while electronic passport costs Rp 650,000. One of the supporting factors for the implementation of the M Passport Application at the Surabaya Special Class I Immigration Office is supporting facilities and infrastructure, such as queue machines, service counters, and computers. Inhibiting factors include application servers that often crash or have problems. In addition, there is a lack of public understanding that in taking care of passports, original documents must still be brought. 

The pharmaceutical industry operates under a strict regulatory framework to ensure that the products produced are safe, of high quality, and effective. These regulations are continuously updated to keep up with advancements in science, technological developments, and global demands for higher quality standards. The pharmaceutical industry also faces the challenge of global regulatory harmonization, such as standards set by WHO and PIC/S. These regulations are designed to ensure drug quality from development to distribution. Changes in Good Manufacturing Practices (GMP) regulations are crucial for improving pharmaceutical production quality in Indonesia. This study aims to conduct a gap analysis between the 2018 GMP and the draft 2024 GMP Annex 1, particularly in terms of equipment, supporting facilities, and personnel. The method used is a comparative analysis by comparing the provisions of the 2018 GMP with the draft 2024 GMP. The gap analysis results between the 2018 GMP and the draft 2024 GMP Annex 1 in terms of equipment, supporting facilities, personnel, and sterile product completion indicate significant changes in the adopted standards. The proposed 2024 GMP revision introduces substantial improvements in sterile product manufacturing standards. As part of efforts to enhance global competitiveness, the Indonesian pharmaceutical industry must continue to adapt to dynamic technological and regulatory changes. By implementing various strategies—including substantial investments in modern equipment, adjustments to supporting facilities, and capacity building for personnel—the Indonesian pharmaceutical industry can meet global standards while ensuring the availability of safe, high-quality, and effective sterile products for the public.

This study aims to describe and analyze: the implementation of Regional Tax Policy in Supporting Regional Original Revenue in Maybrat Regency. And obstacles to the implementation of Regional Tax policies in supporting regional Original Revenue in Maybrat Regency. The research is a qualitative descriptive analysis. The data analysis technique uses a technique developed by McNabb (2002), namely Grouping the data according to key constructs, identifying bases for interpretation, developing generalizations from the data, Testing Alternative interpretations and Forming and/or refining generalizable theory from case study. The results of the study show that the Policy on Regional Taxes in Maybrat Regency is inseparable from the pattern of fiscal relations between the Central and Regional Governments.  To increase PAD, the Maybrat Regency Government will apply taxpayers and levies comprehensively to all types of businesses in Maybrat Regency. This includes stalls, food stalls, shops, and building shops. In general, the policy of increasing Regional Original Revenue from the Regional Tax sector carried out by the Maybrat Regency Government is a policy in the form of intensification. Policy Implementation Implementation of Regional Tax Policies in Supporting PAD Maybrat Regency, West Papua includes communication carried out by the Maybrat Regency Dispenda, Maybrat Regency Government through socialization to OPDs, Village Heads of Business Actors in Maybrat Regency. The human resources owned by the Maybrat Regional Government are very limited. The disposition or attitude of policy implementers in Maybrat Regency is quite committed to increasing PAD through regional taxes. Bureaucratic structure. covering the dimension of standard operating procedures (SOP) realized through the Decree of the Regent of Maybrat Regent Number 61 of 2012 concerning the amount of tax collection and regional levies in Maybrat Regency. The obstacles faced include structural obstacles in the form of still the same level of echelonization between the Regional Original Revenue generating agencies and the Regional Revenue Office as the coordinator of the management of Regional Original Revenue, so that there are difficulties in coordinating the implementation of policies and reporting systems. Institutional constraints in the form of weak tax planning can be seen from the weak management of data collection and inventory of regional tax potential. Technical obstacles to the implementation of Regional Tax policies include limited facilities and capabilities for Regional Tax collectors and collectors. Non-technical obstacles to the implementation of Regional Tax policies are in the form of inadequate facilities and infrastructure.

This study aims to describe and analyze: Public service performance and what are the inhibiting factors that affect the performance of public services at the Tuban Regency Fire and Rescue Service.  The type of research used is qualitative research. The data analysis technique in the study uses a technique developed by McNabb (2002), namely Grouping the data according to key constructs, identifying bases for interpretation, developing generalizations from the data, Testing Alternative interpretations and Forming and/or refining generalizable theory from case study. The results of the study show that the Public Service Performance of the Tuban Regency Fire and Rescue Service is quite good, this is based on the Realization of the Indicator of Achieving Minimum Service Standards for Basic Service Types in 2023, Rescue and Evacuation Services for Fire Victims reached 96.89%. Based on the elements of the service procedure The performance is good, the media used for the service procedure is clear, displaying a picture of the flow of complaint procedures. Based on the element of service time including completion time, the requirements are good. The completion time for settlements, industrial areas, and public buildings is a maximum of 15 minutes, and for certain forest and fire areas is a maximum of 60 minutes.  Based on the element of Service Transparency is good, there is a bulletin board that provides information about services, requirements, costs, completion times and management mechanisms. Based on the Ease of Service element is good, the location of the Tuban Regency Fire Service counter is easily accessible and strategically located, the service procedure is easy to understand. Based on the element of justice The service is good, providing services to people who need help is not picky, anyone who reports and asks for help will be assisted according to their ability. Based on the element of competence of service officers, officers are equipped with Standard Operating Procedures (SOP). Inhibiting factors include: Lack of public understanding of fire hazards and people's readiness to face and overcome fires is very low. Lack of Facilities and Infrastructure, only has 3 auxiliary posts. The Tuban Regency Fire Department has 6 fire engines, and does not yet have a Power Supply Vehicle. Limited Human Resources where in each sub-district post there are 16 personnel on standby and 1 fire truck, only 15 personnel have participated in a number of trainings. But only 4 of them have certification

It is about the importance of leadership of the madrasah headmaster in developing religious culture at the MA Nurul Huda al. This leadership aims to develop the existing of religious culture in the madrasah environment.The objectives of this study are 1) Describing the leadership of the madrasah headmaster in developing religious culture 2) Describing the supporting and inhibiting factors of the headmaster's leadership in developing a religious culture 3) Describing the results of the development of religious culture through the leadership of the head of madrasah.This study is a field research, which is conducted directly with the object of research and the data collection is carried out in the field. With this descriptive qualitative research, the researcher tries to reveal the implementation of the leadership of the madrasah headmaster in developing a religious culture in MA Nurul Huda al-Banat Situbondo. The result of this study is the leadership of the madrasah headmaster in developing religious culture in madrasah is to carry out the leadership role of the headmaster, namely as an educator, manager, administrator, supervisor, leader, innovator, and motivator. The supporting factors are the existence of facilities and infrastructure that support religious activities and the existence of teachers who have deep religious knowledge. The inhibiting factor is that the environment still considers madrasah to be less prestigious than public schools in general, a lack of understanding of the development of religious culture, the lack of role models given by teachers, the influence of technological culture, and the absence of training given by the head of madrasah to teachers in the implementation of religious culture.

This study aims to determine the Influence of Facilities and Service Quality of Trans Batam Users on Satisfaction of Batam City Community. The population in this study were people who use Trans Batam public transportation using nonprobability sampling, namely accidental. The criteria used as samples in this study were users who had used Trans Batam public transportation, so that the number of samples was 100 respondents. This type of research is Quantitative. Validity and reliability tests were carried out on the questionnaire. Data were analyzed using multiple linear regression analysis, including t-test, F-test and coefficient of determination. This study was conducted using SPSS version 29. The results showed that partially the variables of Facilities and Service Quality had a significant effect on Satisfaction in Batam City. The results of the F Test obtained an Fcount value of 294,306 with Ftable 3.09 identifying that the variables of Facilities and Service Quality simultaneously had a significant effect on Satisfaction in the community. Based on the coefficient of determination test, around 85.6% of the satisfaction variables in the community were influenced by the variables of Facilities and Service Quality. The remaining 14.4% is influenced by other factors not explained in this study.

Nongkosawit Village, which is located in Gunung Patti District, Semarang City, aims to improve the quality of services to the local community by implementing an optimal management system. This research aims to understand and analyze key factors that influence community satisfaction with Nongkosawit Village services, such as management, service quality, and the village's important role as a public service provider. This research identifies several problems that influence service quality in Nongkosawit District and investigates the impact of service quality on community satisfaction. A comprehensive problem-solving approach is applied, emphasizing the impact of employee competency and service facilities. Furthermore, this research explores the novelty in implementing modern management practices related to the characteristics of Nongkosawit Village. The research roadmap for the next five years is designed to implement concrete steps such as improving workforce skills, upgrading service facilities, and integrating information technology. This phase includes needs analysis and service quality assessment, improving employee skills, updating service facilities, integrating information technology, as well as ongoing evaluation and maintenance. It is hoped that the results of this research will make a major contribution to improving the quality of services in Nongkosawit Village and provide a theoretical and practical basis for further research and development. Therefore, it is hoped that this research will be able to formulate innovative solutions to support community satisfaction through improving the quality of public services in Nongkosawit Village.  

This project aims to design and develop a prototype system based on gesture sensors to monitor visitors and smoke sensors to detect the presence of smoke in designated smoking rooms. The system is designed to enhance comfort, safety, and operational efficiency in multipurpose buildings. Utilizing the Arduino Uno microcontroller, the device is equipped with various components, such as a gesture sensor to detect visitor movements entering and exiting the building, enabling visitor monitoring for resource allocation. Meanwhile, the smoke sensor is designed to identify and monitor smoke concentration in the smoking room to prevent the spread of smoke to other areas.The device also includes additional features, such as an automatic exhaust fan and an LCD display for process monitoring. Test results show that the developed prototype has a high accuracy rate in detecting visitor gestures and can reliably and quickly detect the presence of smoke. This system provides an innovative solution to support smarter, safer, and more eco-friendly management of multipurpose buildings. This research is expected to serve as a foundation for further advancements in the application of sensor technology in public facilities.

The increasing population triggers a demand for land for housing and other activities. Along with this, issues arise regarding the limited availability of land, especially in rapidly developed areas. This limitation has the potential to create an imbalance between the growing need for space and the existing land capacity. This study evaluates the land carrying capacity in four sub-districts in the southern part of Medan City, namely Medan Tuntungan, Medan Johor, Medan Amplas, and Medan Denai, in dealing with the continuously growing population. Using a spatial analysis approach with ArcGIS 10.8 software and detailed spatial data, this research identifies potential areas for residential development and projects the capacity of land to accommodate future populations. The analysis covers physical and environmental aspects such as land slope, soil type, natural disaster risks, and access to public facilities. The results show that each sub-district has different potentials and challenges. Medan Tuntungan, with its large area and flat land conditions, shows significant potential for residential development, although attention must be given to the existence of protected areas and agricultural land that must be preserved. Medan Johor, as an economic center, faces substantial pressure on land use, with some areas nearing their maximum capacity. Medan Amplas and Medan Denai, which are more urban, experience stricter land limitations. Population growth projections indicate a significant increase in land demand in some sub-districts in the coming decades. Without effective management, this has the potential to exert high pressure on the environment and urban infrastructure. This research emphasizes the importance of spatial planning and sustainable development policies to maintain a balance between housing needs and environmental conservation.

Crimes that occur in human life include social events that will always be faced by every human being, society and even the State. Crimes can only be prevented and reduced but it is impossible to completely eliminate them. One of these crimes is violence. This study aims to determine the form of legal protection that has been carried out by the government, law enforcement officers and parties who have the right to provide protection for women as victims of domestic violence and to determine the obstacles faced by law enforcement in providing protection for women as victims of domestic violence. The results of the study indicate that the role of law enforcement officers in protecting women's rights has begun since the discovery of cases of violence by police officers until the time of examination in court and in efforts to provide legal protection for women who are victims of domestic violence, several obstacles were found. These obstacles include factors of the victim themselves, factors of law enforcement officers, factors of facilities and infrastructure, community factors, cultural factors.