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Islamic educational institutions face various challenges in human resource management, such as internal conflicts, low work motivation, and suboptimal performance of educators. These issues impact the effectiveness of institutions in achieving educational goals. This article aims to analyze how the synergy between conflict management and work motivation can improve human resource performance in Islamic educational institutions based on Islamic values. The issues examined include how conflict management and motivation contribute to performance improvement, as well as how Islamic values can be used as a basis for their management. The method used is a literature study by reviewing various relevant literature from journals, books, and previous research results. The results of the study show that conflicts that are managed constructively and motivation that is built on the basis of Islamic spiritual values can create a productive and sustainable work culture. The synergistic integration of the two can encourage an improvement in work ethic, teamwork, and the quality of educational services. This article provides a theoretical contribution to the development of HR management strategies in Islamic educational institutions based on Sharia values.

Improving the quality of education has become a crucial issue in the era of globalization, marked by increasing competition between institutions and public expectations for superior educational services. Integrated Quality Management (TQM) emerges as a strategic approach to improve the effectiveness, efficiency, and satisfaction of various educational stakeholders. This study aims to review the development of studies related to TQM implementation in education through a qualitative literature review. Data were collected from scientific articles published between 2020 and 2025 using Google Scholar and Publish or Perish with the keywords "TQM implementation in education." From the initial 30 articles, five of the most relevant main articles were selected. The analysis revealed three main themes: (a) the application of TQM to strengthen institutional resilience, (b) the integration of Islamic values ​​in quality management, and (c) the challenges and opportunities of TQM in vocational education. This study concluded that the stakeholder satisfaction dimension remains underexplored and requires further empirical research.

Service excellence has become a strategic issue in modern educational management because it is directly related to service quality, customer satisfaction, and the image of educational institutions. In the context of global competition and demands for public transparency, educational institutions are required to provide services that are effective, efficient, and oriented to the needs of students and the community. This study aims to systematically examine how the concept of service excellence is implemented in educational institutions and its impact on customer satisfaction. The method used was a systematic literature review, searching articles in national databases such as Google Scholar, Garuda, and campus journal portals using the keywords "service excellence," "service excellence," "education," and "customer satisfaction." Of the 20 articles found, seven met the analysis criteria. The results of the study revealed three main themes: improving the professionalism of educational staff, implementing the TQM concept in service, and strengthening a customer-oriented service culture. This literature synthesis concluded that service excellence significantly increases customer satisfaction and loyalty in educational institutions. Future research should focus on an integrative model of digital-based service excellence in educational institutions.  

Equal access to education is a crucial issue in Islamic educational institutions in Indonesia. Ensuring that all students, without exception, have equal access to quality education is vital for the advancement of education in the country. In this context, Management Information Systems (MIS) play a crucial role in enhancing the efficiency, effectiveness, and transparency of educational services. The implementation of MIS can streamline administrative processes, improve decision-making, and facilitate more equitable access to educational resources. This research employs a literature study approach, relying on books and journal articles as primary sources. The findings indicate that the application of MIS provides significant benefits in terms of planning, management, and evaluation. By providing real-time data, MIS enables educational institutions to make better decisions, monitor student progress, and allocate resources more effectively. Additionally, MIS enhances the transparency of educational services, ensuring that all stakeholders—students, parents, and educators—have access to important information related to educational processes and outcomes. However, challenges in the implementation of MIS remain, such as technical barriers related to inadequate infrastructure and limited access to technology, as well as human resource issues like insufficient training. To address these challenges, the research recommends providing comprehensive training programs for educators and administrators, investing in technological infrastructure, and promoting data integration across educational institutions. Overall, while MIS offers many advantages in promoting equal educational access, addressing technical and human resource challenges is crucial to fully realizing its potential in Islamic educational institutions in Indonesia.

This study aims to identify and analyze the strategies implemented by the head of administration in improving the quality of administrative services at Madrasah Tsanawiyah Laboratorium, Jambi City. Improving the quality of institutional administrative services aims to support the overall quality of the madrasah. Based on national education standards set by the Ministry of Education and Culture, good school quality must also be reflected in the aspect of administrative services. Therefore, the leadership role of the head of administration is very important in designing and implementing strategies that support the achievement of the institution's vision and goals. This study uses a qualitative descriptive approach from an educational perspective. The main objectives of this study are to explore the process of strategic planning, implementation, strategy evaluation, and supporting and inhibiting factors in improving administrative services. Data collection was carried out through interviews, observations, and documentation. Data analysis techniques used include data reduction, data presentation, and verification, with data validity guaranteed through triangulation of sources, methods, and data. The results of the study indicate that the planning strategy used by the head of administration focuses on the principle of "the sooner the better," through friendly, innovative service, process simplification, service acceleration, and planning the use of ABK (Workload Analysis) guidelines. The strategy implementation is carried out in an integrated manner through regular meetings, active coordination with the head of the madrasah, the use of digital applications, and an effective work system. Evaluations are carried out daily by the head of the madrasah directly or online via WhatsApp, and using SWOT analysis to assess service progress. Supporting factors include staff training, open communication, and regular evaluations. Meanwhile, the main inhibiting factor is the shortage of administrative staff, which causes an excessive workload on the head of administration who also has teaching duties.

The alignment of budget planning with funding sources is a crucial aspect of financial management in Islamic educational organizations to ensure operational sustainability and improve the quality of educational services. This study aims to analyze strategies that can be implemented in drafting and adjusting budget plans with various funding sources, such as government funds, zakat, infaq, waqf, community donations, and student contributions. This research employs the library research method, which involves collecting and analyzing various literature related to Islamic educational financial management. The results indicate that the principles of efficiency, effectiveness, transparency, and accountability must be applied in managing educational funds to ensure optimal budget utilization. One of the key indicators for maintaining financial balance is the budget balance ratio, which measures the extent to which an organization’s revenue can cover its expenditures. If the ratio reaches or exceeds 100%, it indicates a surplus that can be allocated for institutional development. However, if the ratio is below 100%, a deficit occurs that must be addressed immediately through cost efficiency strategies, diversification of funding sources, and optimization of productive waqf assets. This study emphasizes that a systematic and sustainable financial strategy is essential for maintaining the financial stability of Islamic educational organizations. By implementing well-structured budget planning, strict supervision, and diversified funding sources, organizations can ensure financial sustainability and enhance the overall quality of Islamic education. 

Managemen of teaching staff and education staff is a complex and strategic process to improve the quality of education.In this context,the managemen of teaching and educational staff focuses on the effective and efficient development,managemen and use of human resources.In this way,the managemen of teaching staff and educational staff can improve the quality of educational,increase teacher motivation and job satisfaction,and improve the quality of educational services provided. In the managemen of teaching staff and educational sataff,several important factors that need to be considered are the development of teacher competency,time and resource management,and the use of technology to increase efficiency and effectiveness.Apart from that,management of teaching staff must also pay attetion to other aspects such as organizational culture,commonication and teacher job satisfaction.Thus,management of teaching staff and educational staff can be an effective strategy for improving the quality of education and increasing student achievement.

This study aims to evaluate the implementation of modern office practices at Madrasah Tsanawiyah Al-Wasliyah Tembung, encompassing staff training, procurement of hardware and infrastructure, document digitization, system integration, and the application of technology-based communication systems. A qualitative approach using a case study method was employed to gain an in-depth understanding of the processes and outcomes of the implementation. Data were collected through in-depth interviews, direct observations, and document analysis. The study also identifies the challenges faced, such as resistance to change and technical issues, and the strategies used to address them. The study concludes that the implementation of modern office practices significantly impacts the efficiency and effectiveness of madrasah operations and enhances the quality of educational services. This study recommends continuous staff training, investment in hardware and infrastructure, and a focus on document digitization and system integration for the successful implementation of modern office practices in other educational institutions.