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System CEISA 4.0 dalam Pengelolaan Data Manifest Inward dan Outward pada Kantor Bea Cukai Batam oleh PT. Surya Samudera Indah Batam
Hartanta Capah
; Syarifur Ridho
; Taruna Taruna
Jurnal Pemimpin Bisnis Inovatif
Vol 3
, No 1
(2026)
This study discusses the implementation of the CEISA 4.0 System (Customs Excise Information System and Automation) in managing Manifest Inward and Outward data at PT. Surya Samudera Indah under the supervision of the Batam Customs Office. The research is motivated by the need for efficiency and accuracy in customs processes in the era of digitalization. The purpose of this study is to analyze the effectiveness of CEISA 4.0 in supporting customs supervision and services, as well as to identify th...
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Peranan Komunikasi dalam Jasa Keagenan untuk Meningkatkan Kepuasan Pemilik Kapal (Ship Owners) pada PT. Gemalindo Sukses Bahari Dumai
Aldi Pranata Siregar
; Syarifur Ridho
; Lilis Lilis
Port Management and Maritime Administration Journal
Vol 2
, No 1
(2026)
This study examines the role of communication in agency services to improve shipowner satisfaction at PT. Gemalindo Sukses Bahari in Dumai. As a company engaged in the field of ship agency, PT. Gemalindo Sukses Bahari has an important responsibility in establishing effective communication with shipowners to ensure smooth operations and satisfactory service. The purpose of this study is to analyze how the communication strategy implemented by the company can affect the level of satisfaction of sh...
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Gangguan Jaringan Sistem Online Departemen Perhubungan dalam Proses Penyijilan Awak Kapal oleh PT. Menara Suar Maritim Cabang Tanjung Balai Karimun
Sebtiel Rikardo Marpaung
; Syarifur Ridho
; Eka Fransiska
Port Management and Maritime Administration Journal
Vol 2
, No 1
(2026)
This study aims to determine the extent of the influence of network disruptions within the Ministry of Transportation's online system on the crew signing process (sign-on/sign-off) conducted by PT. Menara Suar Maritim, Tanjung Balai Karimun Branch. The online system is a vital instrument that supports the administrative efficiency of crew signing, serving as legal evidence and fulfillment of employment requirements on board in accordance with shipping regulations in Indonesia. In practice, this...
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Sistem Pengurusan Sertifikat Konstruksi Kapal Pada KSOP Kelas II Marunda Oleh PT. Tirta Permai Bahari Cabang Tanjung Priok
Rajendra Sihite
; Syarifur Ridho
; Yefta Vianus Marbun
Jurnal Transformasi Bisnis Digital
Vol 3
, No 1
(2026)
The maritime transport sector plays a vital role in international logistics, including the transport of special cargo such as live cattle, which requires specific administrative and operational handling. PT. Bahari Eka Nusantara Belawan Branch, as a ship agency company, is responsible for ensuring the smooth flow of ship services from arrival to departure at the Port of Belawan. This study aims to analyze the flow of agency management for special cattle cargo on the vessel MV Gloucester Express...
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Strategi Operasional dalam Mendukung Kelancaran Aktivitas Kapal Mt. Meghna Trader di Pelabuhan Pelindo Dumai oleh PT. Samudera Sarana Karunia Dumai
Ilhamsyah Putra Vangaon
; Syarifur Ridho
; Lilis Lilis
Jurnal Transformasi Bisnis Digital
Vol 2
, No 6
(2025)
This research is aimed at examining the operational strategies carried out by PT. Samudera Sarana Karunia Dumai in ensuring the smooth operation of the Mt. Meghna Trader ship at Pelindo Dumai Port. The main focus of the research is directed at the identification and assessment of the effectiveness of operational strategies which include the planning, implementation, and control stages of various activities such as loading and unloading, logistics, coordination with relevant parties at the port,...
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Prosedur Perpanjangan Endorsement Surat Laut Mv. Eastern Fair pada PT. Multi Jaya Samudera Belawan
Heru Hermawan Sibarani
; Syarifur Ridho
; Lilis Lilis
Jurnal Pemimpin Bisnis Inovatif
Vol 2
, No 4
(2025)
The Sea Certificate (Surat Laut/SL) is a crucial maritime legal document, serving as proof of a ship's nationality and its seaworthiness status for sailing, making it a mandatory requirement in every clearance in and clearance out process. This research aims to comprehensively identify and analyze the procedure for the endorsement (validation) extension of the Sea Certificate for the MV. Eastern Fair, carried out by PT. Multi Jaya Samudera as the ship agent in Belawan. The research method utiliz...
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Sistem Pembayaran Jasa Labuh Tambat Kapal Melalui Sistem B-Sims Oleh PT. Div Samudera Abadi Di Pelabuhan Batam
Marsya Sofiana PR. Angin
; Syarifur Ridho
; Taruna Ginting
Jurnal Transformasi Bisnis Digital
Vol 2
, No 5
(2025)
This research aims to thoroughly examine the implementation of the Batam-Seaport Information Management Sistem (B-SIMS) for the payment of berthing and mooring services carried out by PT. Div Samudera Abadi at Batam Port. The background of the problem includes the government's post-COVID-19 pandemic drive to accelerate the digital transformation of public services, particularly in ports, to enhance efficiency and transparency. The B-SIMS system, developed by the internal team of the Directorate...
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Mekanisme Penerbitan Sertifikat Keselamatan Kapal TB Cavalo Marinho 09 di KSOP Khusus Batam oleh PT. Surya Samudera Indah Batam
Dinda Safitri
; Syarifur Ridho
; Taruna Ginting
Jurnal Bisnis Inovatif dan Digital
Vol 2
, No 4
(2025)
Maritime safety is a crucial aspect of sea transportation regulated by Law No. 17 of 2008, which mandates the fulfillment of ship seaworthiness and crew requirements. To ensure these standards are met, the Directorate General of Sea Transportation carries out continuous supervision through the issuance of the Ship Safety Certificate. This certificate ensures that the ship meets the material, construction, machinery, stability, and equipment requirements in accordance with regulations, including...
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Prosedur Perpanjangan Sertifikat Keselamatan Equipment Tb. Mitra Jaya XVI Pada Kantor KSOP Kelas I Dumai oleh PT. Berlian Ocean Shipping Dumai
Wahyu Eka Putri
; Syarifur Ridho
; Irma Handayani
Jurnal Bisnis Inovatif dan Digital
Vol 2
, No 4
(2025)
This research aims to provide an in-depth explanation of the extension procedure for the Equipment Safety Certificate of the Tug Boat TB. Mitra Jaya XVI. This process is conducted at the Class I Port Authority and Harbormaster's Office (KSOP) Dumai and managed by PT. Berlian Ocean Shipping Dumai as the shipping agent. The equipment safety certificate is a vital document ensuring the seaworthiness of the vessel's equipment and compliance with maritime regulations. The research methodology utilize...
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Penanganan Sign On Buku Pelaut Secara Online dan Manual pada KSOP Batam Oleh PT. Pelayaran Dwi Putra Laksana Batam
Rashida Mutia
; Syarifur Ridho
; Taruna Ginting
Jurnal Transformasi Bisnis Digital
Vol 2
, No 5
(2025)
PT. Pelayaran Dwi Putra Laksana Batam operates in the sector of ship security services and shipping management (shipping agency), providing support for both domestic and international voyages. Its services include handling vessel arrival and departure permits, processing entry and exit permits for foreign crew members, renewing ship and crew certificates, and managing administrative procedures for seafarers’ sign-on and sign-off documentation. The document management process begins when crew mem...
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