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Strategi Meningkatkan Pelayanan Jasa Keagenan terhadap Kapal oleh PT. Trans Shipping Agency Batam
Mada C.A Sirait
; Dirhamsyah Dirhamsyah
; Eka Fransiska
Logistics and Supply Chain Insights
Vol 2
, No 1
(2026)
High-quality ship agency services are a key element in enhancing customer satisfaction and competitiveness within both national and international shipping sectors. This study aims to identify effective strategies for improving the quality of agency services at PT. Trans Shipping Agency Batam. The research methodology employed includes field research through direct observation and discussions, as well as library research using relevant books and journals as references. The findings indicate that...
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Pengurusan Sertifikat Minimum Safe Manning MT. Mumbai melalui Aplikasi SIMKAPEL oleh PT. Multi Jaya Samudera Belawan
Putri Amanda
; Dirhamsyah Dirhamsyah
; Eka Fransiska
Jurnal Transformasi Bisnis Digital
Vol 2
, No 6
(2025)
Under the umbrella of PT. Waruna Nusa Sentana Group, PT. Multi Jaya Samudera Belawan operates in the shipping and ship agency services sectors. The aim of this paper is to analyze the management of the Minimum Safe Manning Certificate (MSM) for the MT. Mumbai vessel through the SIMKAPEL application by PT. Multi Jaya Samudera Belawan. This certificate is crucial as it determines the minimum number and qualifications of crew members required to comply with international safety regulations. This st...
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Pengurusan Sign On/Off Buku Pelaut Crew Kapal pada KSOP Kelas I Panjang oleh PT. Baruna Mitra Segara Lines Bandar Lampung
Pebriyanti Pebriyanti
; Dirhamsyah Dirhamsyah
; Eka Fransiska
Jurnal Pemimpin Bisnis Inovatif
Vol 2
, No 4
(2025)
The process of signing on and off a seafarer's book for ship crew is a vital stage in the shipping world that requires thorough preparation and orderly implementation to ensure the safety and smooth operation of the ship. Signing on a seafarer's book involves recording and confirming the date and location of boarding the ship in the seafarer's book, which serves as official proof that the document holder has joined the ship's crew. Generally, this stage is accompanied by the preparation of a Sea...
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Prosedur Pelayanan Dokumen Notice Of Readiness Kapal Bermuatan Batu Bara Pada PT. Armada Lintas Barunabandar Lampung
Ovis Nirmawanda Laia
; Dirhamsyah Dirhamsyah
; Dina Rispianti
Jurnal Transformasi Bisnis Digital
Vol 2
, No 5
(2025)
This study aims to explain the procedure for processing the Notice of Readiness (NOR) document for coal-carrying vessels at PT. Armada Lintas Baruna Bandar Lampung and to identify the consequences that occur when the NOR is submitted late or contains inaccuracies. As vessels from international shipping companies frequently call at Indonesian ports to transport coal abroad, companies must continuously improve service efficiency and reliability to support national shipping and trade performance. P...
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Efektivitas Penambahan Aditif Pasir Silika pada Paraffin Wax untuk Media Penyimpan Panas Water Heater
Putu Riska Resita Dewi
; Diana Alia
; Dirhamsyah Dirhamsyah
; Henna Nurdiansari
; Femmy Asdiana
Jurnal Riset Rumpun Ilmu Teknik
Vol 4
, No 3
(2025)
This research develops an automated temperature control system for water heaters, that is both efficient and stable, driven by the need for energy-saving heating solutions, particularly for marine applications. The main objective was to create an automatic system capable of maintaining water temperature within an optimal range while maximizing energy efficiency through the use of thermal storage materials. The methodology involved an on-off control system based on a microcontroller as the main c...
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Analisis Kurang Optimalnya Sistem Pompa Hidrolik terhadap Kinerja Hatch Cover di Kapal MV. Emerald Indah dengan Metode USG (Urgency, Seriousness, Growth)
Adiisty Nur Fadilla
; Dirhamsyah Dirhamsyah
; Elly Kusumawati
; Agus Prawoto
; Frenki Imanto
; Shofa Dai Robbi
Jurnal Riset Rumpun Ilmu Teknik
Vol 4
, No 1
(2025)
This study aims to analyze the suboptimal performance of hydraulic pump system on hatch cover performance on MV. Emerald Indah using USG (Urgency, Seriousness, Growth) method and data collection techniques in the form of observation, documents, and interview. The purpose of this study is to determine the causes, effect and efforts in solving the problems discussed. The results of the study indicate that several factors cause the hydraulic pump system to not function optimally , including dirty f...
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Proses Bunker Kapal Tb. Patria pada PT. Snepac Agency Asia Molawe
Ariya Ananta
; Dirhamsyah Dirhamsyah
; Dina Rispianti
Jurnal Transformasi Bisnis Digital
Vol 2
, No 2
(2025)
Refueling or bunkering is an activity carried out when the ship is ready to sail. In refueling activities, it is very dangerous for work accidents to occur, the implementation of refueling (bunkers) which is less than optimal can also cause accidents and losses for the company and other parties. These losses include oil spilling into the sea, fires and so on. The execution of refueling is still less than optimal in using personal protective equipment and there is a lack of coordination between s...
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Sistem dan Prosedur Operasional Pelayanan Kapal dan Barang pada PT. Pelayaran Berkat Usaha Mandiri Panjang Lampung
Maria Seprida Purba
; Dirhamsyah Dirhamsyah
; Yuna Sutria
Jurnal Transformasi Bisnis Digital
Vol 2
, No 1
(2025)
This paper aims to determine the system and procedures for ship and goods service activities at PT. Pelayaran Berkat Usaha Mandiri Panjang Lampung at Panjang Port, Bandar Lampung. The management of the ship is managed by agencies in the port environment. Not only that, operational agents are also required to understand the workflow of the Inaportnet application so that ship operational activities are completed on time. The author uses several methods such as; observation method, interview method...
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Proses Pelaksanaan Jasa Keagenan Dalam Menunjang Pelaksanaan Kapal Pada Perusahaan PT. Snepac Agency Asia Surabaya
Reni Sriana Tumangger
; Dirhamsyah Dirhamsyah
; Yuna Sutria
; Fadiyah Hani Sabila
Jurnal Kewirausahaan Cerdas dan Digital
Vol 1
, No 6
(2024)
This study aims to determine how the process of implementing agency services in supporting ship services at the company PT. Snepac Agency Asia Surabaya in ship agency while docking at Tanjung Perak Port and also to find out what procedures are carried out by agents in serving ships that arrive or dock at the Port where there are many activities carried out by agents in handling a ship that arrives at the Port or leaves Tanjung Perak Port. The method used by the author for this paper is two metho...
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Implementation of the Host to Host System for Payment of Port Services at the BP Batam Office at PT. Snepac Shipping Batam
Naomi Novita Purba
; Dirhamsyah Dirhamsyah
; Masringgit Marwiyah Nst
Jurnal Riset dan Inovasi Manajemen
Vol 2
, No 4
(2024)
Snepac Shipping Batam is a shipping company engaged in the field of agency services. In the sense of a representative of (Shipping agency) for the management of ship documents and the management of ship needs at the destination port. In compiling this paper the author uses several methodologies during the land practice, namely the field method (field research) and the library method (library research). To find out and get closer to how the shipping company PT. Snepac Shipping Batam carries out s...
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