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Menampilkan 1–3 dari 3 artikel
Revisiting Governance Determinants of Public Service Performance: Empirical Evidence on Transparency and Accountability from Pakpak Bharat
Saut Boangmanalu
; Wilson Bangun
; Robert Tua Siregar
Proceeding of the International Conference on Management, Entrepreneurship, and Business
Vol 2
, No 2
(2025)
This study examines the influence of transparency and accountability on the performance of public service delivery in Pakpak Bharat Regency. Using a quantitative research design, data were collected through questionnaires administered to residents who accessed public services provided by local government institutions. The data were analyzed using Structural Equation Modeling with Partial Least Squares (SEM‑PLS) to evaluate the relationships among the studied variables. The findings reveal that b...
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Enhancing Organizational Readiness Through AI: Evidence of Management Performance Mediation in Private Hospitals
Khomeiny Yunior
; Syaifuddin Syaifuddin
; Robert Tua Siregar
Proceeding of the International Conference on Management, Entrepreneurship, and Business
Vol 2
, No 2
(2025)
The growth of artificial intelligence (AI) in healthcare is causing big shifts in management roles and how ready organizations are, especially in private hospitals. In Medan City, rising competition, a small healthcare workforce, and strict accreditation requirements all make it even more important to use digital technology to make operations more efficient. This study seeks to examine the impact of AI on organizational readiness, utilizing management performance as a mediating variable. Quantit...
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Unpacking The Pathway from Digital Competency to Employee Performance: The Mediating Role of Employee Engagement in The Public Tax Sector
Awang Firdaos
; Yusniar Lubis
; Robert Tua Siregar
Proceeding of the International Conference on Management, Entrepreneurship, and Business
Vol 2
, No 2
(2025)
This research seeks to examine the influence of digital competency on employee performance, with employee engagement serving as a mediating variable at the Jakarta Mampang Prapatan Tax Office (KPP Pratama). The research employed a quantitative methodology utilizing Structural Equation Modeling (SEM) with Smart PLS, derived from data collected from 106 employees. The findings indicate that digital competency significantly influences employee engagement, which in turn positively affects employee p...
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