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Menampilkan 11–16 dari 16 artikel
Analisa Pelayanan Tiket Terhadap Kepuasan Pelanggan Pada PT. Pelayaran Nasional Indonesia (PELNI) Cabang Medan
Sohibudin Sohibudin
; Lilis Lilis
; Fadiyah Hani Sabila
Jurnal Penelitian Manajemen dan Inovasi Riset
Vol 1
, No 2
(2024)
PT. Pelayaran Nasional Indonesia (PELNI) is a company engaged in the field of marine transportation services, namely passenger ships, roro ships, container ships, pioneer ships and so on. Therefore, the importance of "service" to customer satisfaction (passengers) is very influential. Customer service can be defined as all forms of customer service in the form of services and in the form of goods which in principle are the responsibility and are carried out by PT. Pelayaran Nasional Indonesia (P...
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Proses Penerbitan Izin Sea Trial Kapal Sv. Sv. Bourbon Jindamanee Pada Ksop Khusus Batam Oeh PT. Gemalindo Shipping Batam
Helfina Hutagaol
; Lilis Lilis
; Fadiyah Hani Sabila
Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim
Vol 3
, No 4
(2024)
The purpose of writing this paper is to understand in depth about how the Process of Issuing Sea Trial Permit for SV. Bourbon Jindamanee at Specialized KSOP Batam by PT. Gemalindo Shipping Batam. In this paper, the methods used are field research and library research. The result of this paper is the Sea Trial Permit Issuance Process of SV. Bourbon Jindamanee by PT. Gemalindo Shipping Batam run effectively even though the Foreign Ship Agency Approval (PKKA) is approaching its expiration date.The...
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Hotwork Permit Issuance Mechanism at KSOP On Ship Mv. Zhong Quan 7 By PT. Pelayaran Dwi Putra Laksana Batam
Febrian Nababan
; Syarifur Ridho
; Lilis Lilis
Jurnal Manajemen Kewirausahaan dan Teknologi
Vol 1
, No 4
(2024)
This paper examines the Hotwork Permit Issuance Mechanism on the Zhong Quan 7 Ship. This study aims to determine the Hotwork Permit Issuance Mechanism on the Zhong Quan 7 Ship by PT. Pelayaran Dwi Putra Laksana Batam, and to find out if there are any obstacles in the Hotwork Permit Issuance Mechanism on the Zhong Quan 7 Ship by PT. Pelayaran Dwi Putra Laksana Batam. The research method uses field research methods (Field Research) and library research (Library Research). The results of this study...
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Pengaruh Penggunaan Media Sosial Terhadap Kebiasaan Belajar Mahasiswa Program Studi Ekonomi Syariah UIN SMH Banten
Lilis Lilis
; Nurul Farhah
; Arini Jannati
; Wahyu Hidayat
; Hadi Peristiwo
Jurnal Ilmu Pendidikan, Bahasa, Sastra dan Budaya
Vol 2
, No 4
(2024)
Social media has become an inseparable part of people's lives, including in the world of education. Students can use social media for various purposes, including to support the learning process. This research aims to understand how the use of social media by Islamic Economics students at UIN SMH Banten influences their study habits. The research method used is quantitative descriptive. Data was collected through questionnaires distributed to students to find out about the social media they use,...
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Pengaruh Penggunaan Media Sosial Terhadap Kebiasaan Belajar Mahasiswa Program Studi Ekonomi Syariah UIN SMH Banten
Lilis Lilis
; Nurul Farhah
; Arini Jannati
; Wahyu Hidayat
; Hadi Peristiwo
Jurnal Ilmu Pendidikan, Bahasa, Sastra dan Budaya
Vol 2
, No 4
(2024)
Social media has become an inseparable part of people's lives, including in the world of education. Students can use social media for various purposes, including to support the learning process. This research aims to understand how the use of social media by Islamic Economics students at UIN SMH Banten influences their study habits. The research method used is quantitative descriptive. Data was collected through questionnaires distributed to students to find out about the social media they use,...
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The Influence Of Manual System Port Services To Inapornet On Users Of Belawan Port Services At PT. Adhigana Pratama Mulya Belawan
Putra Sanjaya Sianturi
; Syarifur Ridho
; Lilis Lilis
; Fadiyah Hani Sabila
Jurnal Pajak dan Analisis Ekonomi Syariah
Vol 1
, No 1
(2024)
The aim of this research is to find out the port service process and what obstacles occur during the port service process. There are several obstacles experienced by service users in ship service activities via Inaportnet. The first is that PNBP payments (VTS, signs and dangerous goods) are still manual, the reason being that service users don't understand Inaportnet. Apart from that, updates to computer devices. When using Inaportnet, system errors often occur. Efforts that can be made are to c...
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