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Menampilkan 1–4 dari 4 artikel
Design of Digital Transformation Diagram for IT Governance at the Department of Community and Village Empowerment, Population, and Civil Registration of North Sumatra Province
Andysah Putera Utama Siahaan
; Juliyandri Saragih
; Sri Wahyuni
International Journal of Industrial Innovation and Mechanical Engineering
Vol 2
, No 2
(2025)
This study analyzes the readiness for digital transformation at the North Sumatra Department of Population and Civil Registration (Dispendukcapil), which faces several challenges, including inadequate infrastructure, limited human resource competencies, and suboptimal internal policies. The findings indicate that infrastructure development, skill enhancement for human resources, and effective digital service integration can improve public service quality and increase public trust. Furthermore, n...
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Digital Transformation of it Governance at The Department of Community and Village Empowerment, Population and Civil Registration of North Sumatra Province
Juliyandri Saragih
; Andysah Putera Utama Siahaan
; Muhammad Syahputra Novelan
International Journal of Industrial Innovation and Mechanical Engineering
Vol 2
, No 2
(2025)
Digital transformation in Information Technology (IT) governance has become a crucial aspect in improving the efficiency of public services, particularly within the Department of Community and Village Empowerment, Population, and Civil Registration of North Sumatra Province. This study aims to analyze the implementation of digital transformation in IT governance using the COBIT 2019 framework. The research method includes the analysis of regulations, the role of IT, procurement models, implement...
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Evaluation of Information Technology Service Governance Using the ITIL Method : A Strategy for Improving Business Intelligence Efficiency at Bank Rakyat Indonesia
Andysah Putera Utama Siahaan
; Wiko Pratama
; Juliyandri Saragih
; Muhammad Indra
; Muhammad Wahyudi
International Journal of Computer Technology and Science
Vol 2
, No 1
(2024)
Information Technology (IT) service management plays a critical role in supporting the efficiency and effectiveness of business intelligence processes within modern organizations. This study aims to evaluate IT service governance in Bank Rakyat Indonesia using the Information Technology Infrastructure Library (ITIL) framework. This approach focuses on improving operational efficiency, service management, and aligning IT services with business needs. The research method involves a detailed analys...
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Boost Public Service Productivity with Effective IT Governance
Juliyandri Saragih
; Darmeli Nasution
International Journal of Industrial Innovation and Mechanical Engineering
Vol 1
, No 4
(2024)
Consumer demand for fast, accurate, and precise information has accelerated the adoption of information technology (IT) as a strategic tool in this era of globalization. The implementation of IT governance in public services plays an important role in improving efficiency, productivity, and service quality, by meeting community needs effectively. This study aims to evaluate IT governance in the public service sector through the implementation of international standards such as COBIT, ITIL, and I...
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