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Peran Service Excellent dalam Meningkatkan Loyalitas Konsumen : Studi Kasus UMKM RM Kamang Jaya Kota Medan
Juwita Novitasari Simorangkir
; Mishul Jayana
; Nesa Einge Regina Br. Tarigan
; Elga Gresia Br. Surbakti
; Lionanda Maretcha Marpaung
; Dionisius Sihombing
; Fadli Agus Triansyah
Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah
Vol 3
, No 4
(2025)
This research aims to explore the role of service excellence in enhancing consumer loyalty in culinary MSMEs, with a case study at RM Kamang Jaya in Medan City. In facing intense competition in the food industry, excellent service becomes an important strategy to maintain and expand the customer base. A qualitative approach with a case study method was employed to deeply examine customer experiences, perceptions, and service practices through interviews, observations, and documentation. The find...
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Analisis Pemahaman Pelajar Tentang Peran Pancasila Sebagai Dasar Negara
Jurnal Pendidikan dan Kewarganegara Indonesia
Vol 2
, No 4
(2025)
This study aims to examine the level of mastery and application of Pancasila values as the state's philosophical foundation (Philosofische Grondslag) among Indonesian students, particularly in facing the currents of globalization and information disruption in the digital era. From a legal perspective, Pancasila holds the position of the state's fundamental norm (Staatsfundamentalnorm) which serves as the basis for the entire Indonesian legal system (Grundnorm), while also functioning as the nati...
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Optimalisasi Kompetensi Kerja Melalui Program Praktek Kemahiran Hukum II bagi Mahasiswa Magang di Kanwil Kemenkum Kalteng
Rizky Hairiana
; Almas Jaitun
; Ahmad Sukma Nugraha
; Nadilla Oktaviany
; Nurul Nurul
; Noor Adiyati
; Rafik Patrajaya
Jurnal Kemitraan Masyarakat
Vol 2
, No 4
(2025)
The Legal Proficiency Practice Program II is an activity designed to connect the academic competence of students with the needs of work in legal institutions, one of which is the Regional Office of the Ministry of Law in Central Kalimantan. The main problem raised in this activity is how the optimization of student work competence can be achieved through direct involvement in the legal bureaucracy environment. The purpose is to provide a real professional experience, strengthen students' underst...
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Progam Ekstrakulikuler Drumband dalam Menunjang Kemampuan Seni Musik Siswa Sekolah Dasar
Imajinasi : Jurnal Ilmu Pengetahuan, Seni, dan Teknologi
Vol 2
, No 4
(2025)
This study looks at how the drum band at SDN 1 Kedungwaru Kidul supports the musical arts abilities of elementary school pupils as an extracurricular activity. It is anticipated that children's IQ would increase as they learn music. The growth of other intelligences is greatly aided by this intellect. Participating in extracurricular drumband training is one way to enhance musical arts abilities. participants in elementary school. On October 4, 2025, 24 grade VI students who had been actively in...
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Analisis Kebutuhan Volume Pekerjaan Struktur Pelat Lantai Metode Konvensional
Alfianarrochmah, Ilma
; Joko Herlambang, Rayfandy
; Putri Deni, Delista
; Kurnianingsih, Oktavia
; Lautan Wijaya Nusantara, Johan
Jurnal Teknik Sipil
Vol 18
, No 2
(2025)
Floor slabs are important structural elements in building construction that function as floor coverings and withstand various loads. The purpose of this study is to identify the implementation method of the slab work and analyze the material requirements for the slab work of the Joglo Elementary School Building Construction project. This research applies quantitative research type. The volume calculation method is manual (conventional). The calculation analysis is only limited to the work of rei...
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ANALISIS KEWARGAAN GLOBAL BIDANG KETENAGAKERJAAN : STUDI KASUS TENAGA KERJA YANG DIHUKUM MATI ARAB SAUDI PADA TAHUN 2018
Jurnal Global Citizen : Jurnal Ilmiah Kajian Pendidikan Kewarganegaraan
Vol 14
, No 2
(2025)
The aspect of labor in the context of global citizenship is not only about how the lives of workers and laborers are guaranteed wages and work systems, but human rights actions are one of the most crucial issues. One of them is the action that happened to Tuti Trisilawati in 2018. The action of the death penalty is considered as an action that does not benefit Indonesia and Saudi Arabia. Through this research, which is packaged exploratively and collected through case studies and trusted agency...
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The Effect of Emotional Intelligence and Learning Interest on Accounting Understanding Among Students
International Journal of Entrepreneurship and Management
Vol 2
, No 4
(2025)
Accounting understanding is one of the essential competencies that accounting students must possess to support both academic and professional success. However, this level of understanding is not only affected by cognitive factors but also by non-cognitive factors such as emotional intelligence and learning interest toward the level of accounting understanding among students. This research employs a quantitative approach with a survey method involving students of the 2022 cohort from the undergra...
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Rancang Bangun Sistem Informasi Pengelolaan dan Monitoring Stok Barang Secara Real-Time : Studi Kasus: Gudang PT. Tirta Investama DC Jatiasih
Jurnal Sistem Informasi dan Ilmu Komputer
Vol 3
, No 4
(2025)
This study ims to analyze the implementation of a real-time inventory management system, identify challenges in the current inventory process, and provide appropriate solutions. Based on observations, inventory data management at PT. Tirta Investama still relies on manual and semi-computerized methods, resulting in inventory discrepancies, delays in information updates, difficulties in real-time monitoring, and inefficiencies in report generation and distribution processes. This research employe...
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Peran Chatbot dalam Membentuk Interaksi Sosial, Fandom, dan Identitas Pengguna di Media Sosial
Jurnal Sistem Informasi dan Ilmu Komputer
Vol 2
, No 4
(2025)
The rapid development of artificial intelligence has encouraged the widespread use of chatbots on social media platforms, transforming patterns of digital communication and interaction. This study aims to examine the role of chatbots in shaping social interaction, fandom dynamics, and users’ digital identities within contemporary online culture. The research employs a literature review approach using grounded theory as an analytical framework to identify patterns, themes, and emerging concepts f...
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Pendampingan Digitalisasi Bisnis pada UMKM Furniture Solid Dwipantara
Jurnal Pengabdian Masyarakat
Vol 2
, No 4
(2025)
Solid Dwipantara is a micro, small, and medium enterprise engaged in the custom furniture business located in the Denpasar area. In terms of marketing, the partner has not yet optimally utilized digital technology and still relies on repeat orders, or in other words, orders that come mostly from customers who have used the partner's services before and also from direct recommendations from customers to potential new customers. For furniture design, the partner still uses manual methods by drawin...
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