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Menampilkan 1–2 dari 2 artikel
Influence Of Merit System Implementation and Employment Relationson Employee Performance at The Bandung Advent Hospital
Ambarwati Ambarwati
; Freddy J. Rumambi
; Dwi Hernuningsih
; Rudianto Rudianto
; Marisi Pakpahan
; Yopi J. Kameo
International Journal of Management Science and Business
Vol 1
, No 4
(2024)
The Merit System is an approach that emphasizes employee assessment based on abilities, achievements, qualifications and work results carried out fairly. Work relationships include interactions between employees with both colleagues and superiors. The Merit System will run well followed by a person's work relationship running harmoniously so that a person will have a commitment to work well. A person's performance is categorized as performing well in accordance with the targets/standards set by...
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The Effect of Work Motivation, Work Discipline and Compensation on Employee Performance in the Customer Care Unit of Bandung Adventist Hospital
Anita Sukmawati
; Rudianto Rudianto
; Dwi Hernuningsih
; Freddy Johannis Rumambi
; Marisi Pakpahan
International Journal of Management Science and Entrepreneurship
Vol 1
, No 4
(2024)
Employee performance, particularly in the customer care department, is crucial as all aspects of hospital care related to patient experience. Effective and responsive interactions can enhance patient satisfaction, build trust, and create a supportive environment that aids the healing process. Additionally, customer care employees serve as a bridge between patients and medical staff, ensuring that patients' needs and inquiries are addressed with distinction. Therefore, it is essential for hospita...
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